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  • Winter Feedback questionnaire

We would love to hear your thoughts

We hope that you had a wonderful time over in the Dolomites with us recently.

With a constant view on improving our products we would appreciate if you were able to spend a few minutes leaving you feedback on your holiday.
We constantly monitor all feedback and make changes to our holidays based upon this feedback.

The below form should take around 5 – 10 minutes to complete.

 

Step 1 of 6 - Your Details

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  • We will only use this to locate your booking - Thank you.
  • If available.
  • What is your age?

  • Which accommodation did you stay in?

  • How would you describe your overall level of satisfaction with us as your tour operator?

  • How did you rate the following whilst we dealt with your booking prior to your departure?

  • Is there any way we can improve our website?
  • Is there any way we can improve how we handled your initial enquiries?
  • Is there any way we can improve how we handled your pre-departure administration?
  • Is there any way we can improve our information sent out with your three week package or our Guest Handbook?
  • Further comments or ideas regarding how we dealt with you prior to your departure.
  • How did you rate the following during your journey to Andalucia?

  • Did we provide a smooth, safe an efficient journey?
  • Is there any way we can improve our transfer service? On either the outbound or return legs?
  • Did you book your car hire through Collett's?

  • Were you satisified with car hire arrangements through Collett's?
  • If no - why didn't you book with us?
  • Is there any way we can improve our directions or any aspect of our pre-departure preparations for self-drivers or fly-drivers?
  • How did you rate the following on arrival in resort?

  • Further comments or ideas regarding how we dealt with your arrival in resort.
  • How did you rate your accommodation & meals in Andalucia?

  • Please detail why your accommodation didn't meet your expectations - Thank you.
  • How did you rate the following?

  • Further comments or ideas regarding the accommodation and meals during your stay with Collett's.
  • How did you rate Office Hour and our route information etc.?

  • Further comments or ideas regarding Office Hour during your stay with Collett's.
  • Please answer the following:

  • Would you book with us again?
  • Where else would you like to see Collett's Mountain Holidays based?
  • We would like to use your reviews and/or thanks on our website, alongside your name and a date of submission (no other information will be published), please select 'yes' above if you are happy for us to do this - Thank you.
  • Any information you submit will not be passed on to any third parties. Click on the 'Submit Questionnaire' button below to complete your questionnaire and send all the details to us, You will then be directed to a success page. Thank you greatly for your time.



Martin and Sue Banfield
November 24, 2019
Andalucia 2019

This was our belated summer holiday. We enjoyed a lovely week with Mick, Helen and Millie, and our group of 26 clients. The walks were excellent, though shorter than at some other venues - that gave us plenty of down time for some to enjoy the pool and hot tub at the villa, before making our way to gorge ourselves on delicious dinners(Read more...)

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Patricia Sinclair
November 13, 2019
Delightful adventures in Spain

What a stunning location for walking & relaxing in the sun in October. Mick has the local knowledge and coordinates the week with precision. We stayed in the Villa with the beautiful views down the valley and made good use of the swimming pool & terrace. Gustavo the hotel proprietor of the hotel where we ate had character and serve(Read more...)

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Paul Gilbert
May 22, 2019
Canillas de Albaida - Andalucia

My first mountain walk, I've skied & run them but never hiked. I enjoyed a lot. Unfortunately the weather on several days was not that good but that's due to the early season I guess. On the plus side the plants were flourishing & not burnt. Location was a good base to view the area & the walk guiding was excellent. Food & wine includ(Read more...)

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Jeffrey Hamilton
May 21, 2019
Another great trip

I have stayed with Collett's in the Dolomites numerous times, in the Pyrenees, Austria, the Picos and Leyburn. Without a doubt 'Team Collett's' in Andalusia surpassed everything before it. This was another great trip that I will look back on with fondness. Mick was a star, closely followed by Mark and George. The "A Team', if ever the(Read more...)

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Fiona Humphreys
May 21, 2019
Excellent - good value for money

Collett's was recommended to me by a work colleague. I enjoy walking but my family do not and my walking partner is getting over an injury. I booked with you because I didn't want to walk alone and fancied a sunny week with varied walks. Mick, Mark and Helen were all very good. Mick was able to share lots of local knowledge and I real(Read more...)

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Brenda Hurst
November 15, 2018
Andalucia

2nd consecutive holiday in Posada la Plaza and it didn’t disappoint. In fact it was even better with so much banter and laughter, such a great group.

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Phillip Cozens
May 8, 2018
Walking in Andalucia

Just a quick note to say our holiday with Collett's in Andalucía was excellent, Mick, the Collett's guide was an absolute gem,

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Rosie Duncan
May 28, 2017
Splendid

A splendid week with the "Dream team" - Mick, Caroline and Cameron and a lovely bunch of fellow walkers adding lively conversation and much laughter, we could not have asked for more. Not forgetting Gustavo, the beautiful scenery, flora and fauna, perfect weather and fantastic cuisine!
A big thank you to all concerned, Rosie and Alist(Read more...)

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Elizabeth fraser
January 10, 2017
Andalucia

I have just returned from a great holiday at Canillas de Albeida. Hotel quirky but comfortable and clean. Food was very good with a good choice of menu..Mick, Caroline and Cameron were good walk leaders, very friendly and knowledgeable about area.It was nice to be away from the busy
resorts and experience the real Spain in a typical s(Read more...)

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Jeffrey Bate
May 29, 2016
Excellent in all aspects

Your staff at the resort were excellent in all aspects. Could not have asked for more attentive staff! And were very knowledgeable about all aspects of the activities provided!

I would like to make you aware of the of how well regarded your 3 members of staff in Andalucia, Mike, Alison & Max were regarded by me and all other guests. (Read more...)

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John Whitfield
May 17, 2016
Enjoyable and well led

Weather was very wet(very unusual for this time of year) but everyone was helpful, sociable and walks were enjoyable and well led.

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John Whitfield
May 17, 2016
Excellent

A friend recommended us to look at your brochure, I had booked these holidays dates at work. We are planning to book with you for the Dolomites next year.

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robert robson
May 11, 2016
Excellent

The staff working for Collett's were very good indeed (Max and Alison) ps also Mike. Activities on the day were subject to numbers and therefore arranged on an ad hoc basis.

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victoria wilkinson
May 1, 2016
Excellent

Why Collett's? The challenges this walking holiday offered me with options for walking grades.The website was very persuasive and the holiday and experience generally surpassed expectations

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Steve and Jane Daniels
We had an amazing tine
November 21, 2015
Andalucia - Autumn 2015

Our third Colletts holiday, but first time to Andalucia, staying at the Posada La Plaza.
We had an amazing time - it is a really lovely area, with lovely friendly local people. The hotel is beautifully basic and steeped in tradition. "Luxury" it is not, but go prepared for this and enjoy the rustic charm. We absolutely loved it, an(Read more...)

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Tim Aplin
November 19, 2015
We are planning our next Collett's holiday already!

This is our second trip with Collett's,and we had a very enjoyable week.
The food,accommodation and staff were all excellent.
The fine weather,scenery,and friendly group made it a trip that we will never forget..
We are planning our next Collett's holiday already!
They have the format spot on.

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Don Smith
November 16, 2015
Once again - well done Collett's!

I think this is my thirteenth booking with Collett's. I expect the best and have never yet been let down. As ever, we thoroughly enjoyed our trip to Andalucia. It was a successful escape from the Scottish dreich and the weather, the hospitality and the companionship of the other clients was first class. We also enjoyed a culture visit(Read more...)

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Don Smith
November 16, 2015
Andalucia Walking Week

We tried out Andalucia for a winter walking break and everything came up to scratch including the wall-to-wall sunshine. The food, the company and the walking was great.

Looking forward to our next trip with Collett's.

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David Cole
November 11, 2015
Outstanding

All round with a few minor quibbles, were were very impressed. The balance of organised activity with some time to ourselves was just right. We enjoyed being in good hands and not over managed. La Posada rooms were cramped and it was not high end, but it is rural Spain and we took it as we found it. Gustavo is excellent and was always(Read more...)

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Mary Harris
October 29, 2015
The staff made the trip for me

Office Hour is a great idea - missing on trips with other companies and very useful for deciding which walks to do and asking questions as well as getting to know people over a drink. Not sure what the ideas and information file was (I may not have been paying attention!) Weather reports are difficult in mountain areas.

Smaller group(Read more...)

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Liz Sandison
November 7, 2014
Like minded walkers

Been with Colletts before and have been happy with the set up and type of holiday. You know you are going to get like-minded people on the holiday and be able to share your love of outdoor places.

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Julie Feeney
November 6, 2014
Excellent

Previous customer. Know what to expect. We wanted walking with like minded and sociable people and that's what we got. You have absolute gems in Gustavo and Mick and this is what made our holiday for us. Keep them at all costs! Total confidence in Mick with all his years an expat and his observations on life in Spain. Gustavo is the h(Read more...)

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Glennis Holmes
November 6, 2014

By far the best service I have received from any company I have used. Really nice to have handbook information. I like to print it off before departure. Gustavo is a brilliant host and John took us around the villa. He is a lovely polite member of your staff. We really enjoyed the four long walks that we did. They were well organised (Read more...)

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David Bunyan
November 6, 2014
Wil be back

Will still return to Andalucía as overall the holiday was very enjoyable.Really appreciated the transport to Nerja on the day off.The caves there are a must and need to be included in the handbook notes - thank you

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Gary Sharpe
November 5, 2014
Excellent trip

Personal attention and value for money. The ability to choose which walk to do on which, not just a fixed itinerary. Excellent trip

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GRAHAM BUSCH
October 27, 2014
Excellent

The office hour is an excellent idea, very informative. Mick was a fountain of knowledge on the local area. We had a very enjoyable day to the caves at nejca and a relaxing afternoon in the resort itself. All the leaders emphasised the "at your own risk"policy before each walk. The majority of the guests had been with colletts before (Read more...)

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Peter Alvey
October 27, 2014
lovely trip

We enjoy the support of guides in unknown terrain and would not risk the mountains without that assistance. I can also suffer with vertigo in some environments and the guides experience & knowledge help. If it happens I know I can rely on their help and advice. We also enjoy the company of the other walkers and guides as well as the w(Read more...)

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Jean Sullivan
June 20, 2014
Andalucia Adventure

I chose the moderate walks with your organiser called Kelly. She was very professional making everyone feel comfortable at their own pace, resulting in a very happy and cohesive group. This made the holiday very enjoyable, allaying any fears I might have had about my first mountain walking holiday.

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Lorraine Williams
June 19, 2014
Amazing Andalucia

Mike was a brilliant friendly guide and quite knowledgeable on the history of the area. Gustavo and his wife were excellent hosts. Gustavo even gave up his day off to be a "taxi" for a group of us to go to Friglianna and Nerja as there were no available local taxis at reasonable rates.
We did not actually walk with Kelly as we did the(Read more...)

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Susan Allen
June 19, 2014
Excellent

Have been to Dolomites in winter and enjoyed it very much. We were interested in Andalucia as a walking destination, liked the look of the Posada and village. thought the food would be good and it was excellent! Enjoyed meeting friendly group and eating together as a group.

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  • 01799 513331
  • enquiries@colletts.co.uk

Every Collett’s walking holiday is an overdose of natural splendour and inspiration. Whether you choose a centre-based holiday or a point-to-point trek, we have something for everyone, from high level drama to flower-strewn bliss; from sociable group walking to independent self-guided ventures; from indulgent luxury to mountain huts. We are here to Make Your Way.

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Average of 4.93 on a total of 2128 reviews