This site aims to bring to life the day to day experience of working a season with Collett’s. It is essential you study this site in detail before making an application. Working in some of the world’s most spectacular alpine environments might turn out to be one of the most cherished experiences of your life, but only if you fully understand what we expect of you on a day to day basis.
Collett’s is a small, independent holiday specialist, offering half-board, bed & breakfast and self-catering accommodation in some of Europe’s most stunning mountain ranges and areas of outstanding beauty: In Italy, The Dolomites and Tuscany; the Austrian & Swiss Alps; and in Spain, the Pyrenees, Picos de Europa and the Sierra Tejeda (Andalucia). Our guests come with a range of outdoor interests, aspirations and abilities, from wildflower enthusiasts to those seeking challenging high level adventures on rugged terrain. They are a very sociable crowd, who enjoy the atmosphere we manage to facilitate, getting to know fellow outdoor enthusiasts in their chosen accommodation or on our organised walks. For more information about our holidays go to colletts.co.uk
Each year we recruit people to join our resort teams on a seasonal basis. We need teams in the spring (March to May) and autumn (September to mid-November) and winter (from start of December until mid-April), but many more during the summer months of June to the end of September.
You must, above all else, have a love of the outdoors and plenty of experience of walking in the hills and mountains with good navigational skills using an outdoor map. You need to have a genuine interest in (and enthusiasm for) new areas and the ability to contribute positively to a team environment. These jobs require you to genuinely enjoy looking after people, helping them to get the best out of their holiday.
A polite, sociable and obliging character is essential. Collett’s is justly proud of the outstanding quality of its past resort teams and we owe much of our success to their hard work, attention to detail and, most of all, their friendly and engaging characters. If you are the type of person who naturally enjoys the company of others and enjoys looking after people, then read on. See what we offer our guests here.
To get the most out of this experience, we cannot over exaggerate the importance of having a keen interest in the alpine environment and mountain activities, especially walking or climbing. There is very little to do in the villages in which we are based unless you are an outdoor enthusiast. If you are looking for a lively nightlife, forget it! We tend to socialise in the chalets or in a local bar with our guests or other members of the staff team.
Most of the walking we do is very well way-marked and straightforward to navigate without previous knowledge of the area. We tend to stick to routes we know are tried-and-tested winners. During our orientation period at the start of the season we give you time to get used to the map and how well it relates to the terrain.
For the first few weeks of the season you would be required to use as much of your free time as possible to ‘recce’ walking routes you haven’t done before so you have first-hand experience when you tell guests about them at Office Hour and accompany them on organised walks.
We are currently accepting applications for these positions in the following locations.
Ski Host / Walk Organisers Mid Dec 21 – 8th March 2022
Walk Organisers Tuscany 12 March – 3rd May
Walk Organisers Andalucia 20th April – 21 May
Walk Organisers Italian Dolomites mid-June to mid-September
Walk Organisers Austrian Alps mid June – mid September
Walk Organisers Swiss Alps mid June – mid September
It is hard to think of anywhere in the world that offers walkers such great access to spectacular variety and exhilaration than our main walk destinations. Study our organised walking pages of each resort on our main website to get an idea of the awe-inspiring terrain that characterises the area’s walking trails, whether at low, medium or high level. We offer our guests ‘Organised’ Walks five/six days a week (not Wednesdays). These are not to be confused with ‘Guided’ Walks. We therefore call ourselves ‘Walk Organisers’, not Leaders or Guides. We go to great lengths to clarify to our clients the difference between a Collett’s Walk Organiser and a Qualified Mountain Guide.
Outdoor Days involve accompanying guests on our Organised Walks and helping in the evening at the daily ‘Office Hour’. These are the days on which you can enjoy the breathtaking scenery that surrounds us in the Dolomites in the company of our guests, who, like you, are likely to have a passion for walking in the great outdoors.
A typical day would involve the following:
Important: the ‘Resort Day / Outdoor Day’ rota (with the various jobs they entail) is only the beginning of your responsibility to the job – not the end. Jobs can crop up unexpectedly and usually they need to be carried out immediately. We aim to recruit people who are prepared to ‘go the extra mile’ people who will drop what they are doing (work or leisure) to help out when necessary.
Resort Days involve the other day to day duties that are required to keep our holidays running efficiently.
A typical day would involve the following:
A Resort Day is a three-times-per-week opportunity to have a few hours to yourself. We expect a lot of you when you are with our guests, so we particularly appreciate the value and importance of your ‘guest-free’ time.
An occasional alternative to the normal Resort Day for all of our Walk Organisers is Airport Transfer duty. This involves driving to Venice and/or Treviso via mountain roads and motorway to drop off departing guests and pick up new guests. Depending on numbers, drive a 9 seater minibus or act as a rep on a Coach. It is a three hour journey to Venice – a six hour round trip. The worst case scenario (in terms of time) would be an early start from the Dolomites (6am) to drop people off for a mid morning flight, and a late return after picking people up on a late afternoon flight. This is also a good scenario if you fancy spending a little time in Venice or Treviso – a bit of urban life (especially in one of these two beautiful cities) can be occasionally refreshing after the comparatively tranquil and isolated mountain environment.
Fancy running the kitchen in a 30 bed Chalet Hotel in the stunning winter wonderland of the Dolomites? This job entails many of the aspects you would expect from a traditional Chalet Chef/Host job, but on a proper Chef’s wage and without the room cleaning!
Each season we require a Chef and Assistant for Haus Valentin, one of our two Chalet Hotel bases in the Dolomites – click here for more details of the Chalet – https://www.colletts.co.uk/tours/haus-valentin-italian-dolomites-winter/. These roles would suit a couple or pair of friends for the close working partnership needed each day, and the shared en suite room accommodation provided in the hotel. Haus Valentin is based in the Val Badia, one of the four valleys which radiate off the Sella Massif. In the winter this gives you access to the amazing Sella Ronda ski area within the DolomitiSuperski network with access to over 1200km of piste under one ski pass.
You would be an integral part of the team based at Haus Valentin, making sure that our guests’ needs and expectations are exceeded when it comes to the meals they served, as this is one of the key elements to a successful ski holiday.
Your key daily responsibilities include the provision of the following:
1. A buffet breakfast – with two hot options – usually eggs & porridge.
2. A 3-course dinner for up to 40 pax served at 7pm. The guests do not have menu options. Instead, you will provide a fixed menu on a weekly basis, whilst simultaneously catering for any vegetarians and special dietary requirements.
3. A Cake – available for guests each afternoon on their return to the hotel.
Other responsibilities include food ordering, stock control and working to a budget – per person per day, helping to serve and clear up, plus washing up and cleaning the kitchen after service.
A good working knowledge of food hygiene regulations and procedures is also important.
You will be working for (and managed by) the Zweerings family, who own Haus Valentin. Nevertheless, your colleagues will also include a team of 4 ski representatives, who are employed by Collett’s Mountain Holidays and live at Haus Valentin. We have enjoyed a great working relationship and friendship with the Zweerings family (Cristina, Rainer and Melanie) since 2000, looking after hikers in the summer and skiers in the winter.
Our guests are all English speaking, and mainly from the UK. From all walks of life and generally aged between 35 and 60. More often than not they are ‘outdoor enthusiasts’ who love the mountains in winter and summer for the variety of activities they offer, not just the skiing. More than half of them will have been on a Collett’s holiday before, winter or summer.
Great food is a key element of any ski holiday, and especially on one where guests are enjoying superb local cuisine in mountain rifugios every lunch time. Our guests expect hearty and appetising meals in the chalet hotel, in a convivial environment. Breakfast and dinner are taken on three long tables in the dining room which facilitates each meal to become a sociable occasion. Dinner is served to everyone at the same set time, and we serve banquet style to make this process easier.
We would encourage you to get to know your guests during the week, as they have always enjoyed getting to know the kitchen team responsible for the wonderful dishes, they eat every evening. We hope this would be something you would enjoy, hearing the guests thank you for your efforts, and maybe enjoying a drink with them after dinner in the chalet bar.
The team of four Ski Hosts based at the Chalet, look after the guests on a day-to-day basis, with a focus on providing them with help and information to enjoy a week’s skiing there. Whilst you would be employed and managed by the Zweering family, we hope that you would enjoy the company of our team of hosts on site, who will all be outdoor enthusiasts keen to get out and enjoy the winter wonderland which is the Dolomites.
Salary & Package
You will be employed by the owners of Haus Valentin on Italian contracts.
• Chef Wage: Around €1600 – €1800 per month TBC
• Assistant Wage: Around €1500 – €1200 per month TBC
• Accommodation is provided in an en suite bedroom on the ground floor of the hotel.
• All meals provided
• Ski, boot and helmet hire also provided if needed.
• 1 day off per week
• EU Passport Holder or Work Visa for Italy
• An Internationally recognised Food Hygiene Certificate
• Good experience as a Chef & an Assistant in a kitchen – or Chalet Chef and Host in a chalet setting.
• Experience of dealing with numerous special dietary needs for larger numbers.
• Whilst your contract would provide you with access to Italian Health Care, you would also need to organise your own Travel Insurance, unless you are an Italian resident.
If it all sounds of interest, then please email us at firstname.lastname@example.org with the following:
• A cover letter to explain your interest and suitability for the role. This could be the email message or a separate document.
• Your current CV
• A photo so we can put a face to the voice when we come to talk to you by phone.
• A 6-day menu play for a Three Course Evening Meal – with a vegetarian option for each main course. Please base this on cooking for around 45 people, serving at the same time.
Whilst we would give you a menu plan to work from, it would be interesting to see what type of dishes you enjoy cooking and think would be suitable for this type of Chalet Hotel in Winter.
If working the summer season was also of interest to you then the Zweering family have always enjoyed continuity of staff teams from season to season.
We hope to hear from you soon!
This really is a ‘ski job’ with a difference, and it would be fair to say it might be one of the few of its kind on offer in the industry. The basis of our holidays is similar to the traditional idea of a ski holiday, with our guests staying in catered, hosted alpine chalets and self catering apartments. The main difference being the type of guests we get and the way we interact with them.
From all walks of life and of varying ages, our guests are more often than not ‘outdoor enthusiasts’ who love the mountains in winter and summer for the variety of activities they offer, not just the skiing. More than half of them will have been on a Collett’s holiday before, winter or summer.
As a ‘Ski and snowshoe host’ you would spend half of your time out on the hill, accompanying guests skiing, snowshoeing, and even a bit of cross country skiing. The other half of your time is spent in the chalet doing a range of tasks from domestic help (room cleans, helping at breakfast and dinner) to manning the bar, airport transfer driving, and lots and lots of guest interaction.
Outdoor Days involve accompanying guests on our Downhill Ski Itineraries, Snow Shoe or Winter Walks or accompanying them to a Cross Country Ski area. In the evening you would once again help at the ‘Office Hour’ and perhaps with washing up at dinner in one of the chalets. These are the days on which you can enjoy the breathtaking scenery that surrounds us in the Dolomites in the company of our guests, who, like you, are likely to have a passion for chosen activity.
Important: This Outdoor Day / resort Day system is tried and tested and has been honed after many years of practice. It is designed to get the day to day resort chores done efficiently and as smoothly as possible and make sure nobody is left working whilst other people have finished: to enable us to enjoy the area doing the various activities with our guests: to maximise our opportunities for some free time to enjoy as we choose to.
Your rota is only the beginning of your responsibility to the job – not the end. Jobs can crop up unexpectedly and usually they need to be carried out immediately. We aim to recruit people who are prepared to ‘go the extra mile, take responsibility to see a job through to the end, and to drop what they are doing (work or leisure) to help out when necessary.
Resort days involve the day to day chores that are required to keep our resort and properties running efficiently; hosting breakfast, morning and evening ski shuttles, accompanying guests to ski hire, hosting dinner etc.
The journey is around three hours each way, so quite tiring if you are driving, but actually quite a nice change to the routine once a week. This is perhaps the most important job of the week. Meeting people for the first time, giving them a warm welcome, sorting out any problems they might have with lost luggage etc., is essential. You might be the first person from Collett’s that our guests have met and it is an opportunity to get off to a great start. During the journey back up to resort we chat to every individual and double check any ski pass or ski hire needs etc.. Informing them of what will happen when they arrive and any other information they need to know.
Before applying we invite you to read this site and the jobs that interest you thoroughly. Also please have a look through our main website www.colletts.co.uk – It is very important that you understand why customer care is a priority for Collett’s Mountain Holidays.
Once you feel you have read and understood what Collett’s has to offer and what is involved please fill in our Application Form below. We would be grateful if you could answer the questions, uploading your details, CV/Resume and a photo, if applying as a Chef or Chalet Host we request a 6 day menu. If you would like to expand on any of the questions asked, please do. There is a maximum upload limit of 5MB.
If we feel you have the right experience and outlook etc., we would invite you for an informal interview at our office in Saffron Walden, 45 minutes north of London, so that we can take your application to the next stage. We can also arrange skype interviews when this is inconvenient, if you are working abroad etc.
We employ our staff under UK contracts. Applications are open to any nationality providing you meet the following criteria:
We had a tremendous walking week in Tuscany. The team, the accommodation the food, all were exquisite.
We will be back.
This was our belated summer holiday. We enjoyed a lovely week with Mick, Helen and Millie, and our group of 26 clients. The walks were excellent, though shorter than at some other venues - that gave us plenty of down time for some to enjoy the pool and hot tub at the villa, before making our way to gorge ourselves on delicious dinners(Read more...)
I came with the H&G walking group but want to add my personal thanks to your leaders. I love walking but am a bit slow on hills of which there are plenty in Andalusia. I found the going quite challenging but if I showed any sign of lagging one of your leaders was always there to walk with me and I was absolutely delighted to complet(Read more...)
What a stunning location for walking & relaxing in the sun in October. Mick has the local knowledge and coordinates the week with precision. We stayed in the Villa with the beautiful views down the valley and made good use of the swimming pool & terrace. Gustavo the hotel proprietor of the hotel where we ate had character and serve(Read more...)
Wonderful week walking in Tuscany. First the accommodation. Having been to Andalucia last May, this was heaven! Unbelievably thoughtful hosts in a delightful simple, quiet house, with exceptional food, not flashy or haute cuisine, but local and always interesting.
Walking was gentle but always interesting, and the other walkers we(Read more...)
We had a great week, superbly organised by Mick, Helen, Millie and Gustavo at the hotel. We loved staying in the villa and used the pool most days. The terrain made the walks challenging at times but they were always accurately described for us and the group allowed time for the slower members.
We have returned from a week in Tuscany staying at Il Rigo, what a fantastic place for walking, eating and drinking! The food was fantastic and with special dietary requirements nothing was too much trouble. Collett's staff, Charlie, Ben, Claire and Caroline were fantastic guilds and full of fun. All that you need for another fantas(Read more...)
First time I’d used this type of holiday and was not disappointed. Everything ran on rails from start to finish. The walking was spectacular and the views amazing, even in the snow! Accommodation was spot on with great food and comfortable sleeping arrangements.
The maps and route guides made things very easy and still gave you en(Read more...)
Another brilliant holiday with Collett's - our 5th. It’s a great formula, please don’t change. Our thanks to Ben, Caroline, Claire and Charlie - nothing was too much trouble for them and thanks as well to all at Il Rigo. Can’t decide which location is best. We might have to do them all again!!
My dad and I recently finished the Camino tour with Collett's. This is my second tour with Collett's (previously did a wonderful Dolomites tour).
The tour was excellent, from start to finish. The logistics, from arrival transport, luggage transport, and taxi pick-up, was efficient and well-organized. Javier, the on-the-ground guid(Read more...)
Great formula, keep it going and don't sell out! Bavarian Alps and Lakes would interest me, although we have been to Ehrwald.
I think we've been to all of Collett's Walking Holiday locations except Andalucia and Tuscany although we have been to both of these locations independently.
I think your formula is ideal for the older, more experienced walker. Part of the trick is that your guys take the pace from the participants, rather than Alpine guides who lead from the front!
Keep it up!
I have probably had enough of end-to-end trekking at the age of 71. Your formula allows for the odd day off as well as a mix of (Read more...)
My third walking holiday, been ski ing with the family with colletts out of Arraba many times, the formula is just right, going to Corvara for christmas, we know what to expect and as important don’t have to organise athing
The fact that I keep coming back to Haus Valentin shows how much I enjoy my holidays there.
Because it is a relatively small family run guesthouse there is a feeling of intimacy and friendliness that would not be possible in a hotel. The food is excellent and necessarily plentiful for hungry walkers.
Above all it is the enthusi(Read more...)
We had a great 6 days with some interesting walks and weather. Beautiful scenery and memorable moments.
Combination of guided and self-guided walks. Self-contained stay in central location. Great staff members for our trip. Knew the routes, suggested good alternatives based on weather, our skills and the like, plus they made all activities fun.
Once again you delivered a superb mountain holiday for us in Austria, Location in Zugspitz Arena was delightful, hotel Sonnenspitze was well up to standard and your efficient and dedicated staff once again excelled in helping to make this a memorable week in the Tyrol. Thanks again Collett's!
The staff were great and all worked hard to ensure the customers had a great time. Max, John and Becky all stood out as people I’d happily recommend.
Excellent - we had a great time and so appreciated the care and attention of the staff and the great information for our hiking. Collett's have a variety of options for hiking daily and knowledge of the area!
We stayed in both a hosted chalet in Badia before our hut to hut and in a hotel following in Corvara - the above rating apply (Read more...)
Booked with you before and always had a good time previously. I don't know where you manage to get your staff from but they are the friendliest, funniest, most helpful and relaxed group of people we've ever walked with. Thank you Ollie, Jo, Sandy and Flee for an amazing holiday.
We had a wonderful week of Moderate Walks in the Picos de Europa. Our fellow walkers were all very friendly and the Collett’s staff of George, Rachel and Ross took excellent care of us and they had boundless good humour, energy and enthusiasm. The walks were very scenic, taken at a steady pace with time to admire views and stop whe(Read more...)
The laminates for my solo trek were well-done. The descriptions were easy to follow. I was concerned only 1 day, when the clouds hung in the mountains, and I doubted that I would be able to find the trail. Fortunately, a local couple took me with them to the next hut. I might have otherwise hiked back down to the valley and hoped to r(Read more...)
Thank you for a great holiday. The transfer from the airport was friendly and efficient, enabling four strangers to bond immediately and form a friendship grouping that lasted the whole week. A great welcome at the bar - such friendly staff and a much appreciated complimentary beer. The walks were all very well organised and led, wit(Read more...)
I was very impressed with how any queries I had were answered. Also, I had to change my departure date and was shocked to be given a refund - thank you! It was a lovely touch to have someone there to say hello and get me settled in! The sandwiches made by the team for lunch were a nice touch - and delicious. It was good to be offered (Read more...)
A week with Collett's in the Dolomites staying at Haus Valentin. Well organised, friendly and well priced. What’s not to like. 3rd time with Collett's and absolutely no reason we won’t use them again.
This is my second visit to Collett’s in Italy. First time with the missis, second with my mate, both times I’ve had a great time. The staff are always helpful, there is a joint interest with all the customers so there’s very much a family type atmosphere, the food and accommodation has been great and the office hour is great for hints(Read more...)
I had heard of Collett's Mountain Holidays and wanted to try it out... I enjoyed the holiday and found staff very helpful. I liked the personal approach of the office hours! I did two walks on my own and staff were very helpful in providing information and details for local travel. The hotel is very good and the staff very helpful... (Read more...)
Many things make this trip outstanding. The tricky but enjoyable central sections of the GR11, the mountains, the lakes, the marmots, the accommodation, food & wine. The group size of eight clients and four Collett's staff (I understand this is normally three) was also perfect. However the biggest single factor that made this trip out(Read more...)
I thought the team, Anna, Andy, Ben and Kate, seemed to work very well together - all very professional.
I did an Inntravel holiday in the Appennines, near Porretta Terme - thought it might be a good Colletts destination, though not mid-July-August. Have you thought of North-west Italy - Val d-Aosta or similar? Or Ireland
This was our second year at Pension Angelo and once again we throughly enjoyed ourselves. It is stunning area with plenty of varied routes. This year we didn't do Colletts-arranged scheduled walks but organised the days ourselves. Nevertheless the team were very helpful in advising us and helping us sort out our days. We can't praise (Read more...)
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