Seasonal work – Collett’s Mountain Holidays

Great customer reviews and professional online presentation! We are very happy with the services in regards to the money being spent for the trip.

Every part of our hut to hut trip was fantastic. Collett's is a highly professional company that truly cares about their guest's experience from start to finish. I will definitely use this company again in the future.

Collett's organised a stunning hut to hut walk for us in the Dolomites. The scenery was incredible and we loved staying up high in the mountains. We'll be back.

Without exception your staff were professional, knowledgeable enthusiastic and friendly. From start to finish they made our holiday extremely enjoyable. Thank you to all the team. We would not hesitate to recommend Collett's to others and are keen to holiday with you again in future

We enjoyed our ski trip to Arabba so much and having read your brochure we decided that a walking holiday was a definite summer holiday. In the meantime we had also booked another ski trip to Arabba in February 2018.

WW1 walks were excellent but weather cancelled our first one and hence we felt we missed out. John's talks were tremendously enlightening and we thoroughly enjoyed them.

Just keep up the good work. Your holidays would be hard to match as regards the general high standard of accommodation, food, staff and organisation and indeed excellent value for money. (We just wish that the airlines would put on direct flights to Venice/Treviso from Belfast and certainly more from Dublin).

Hotel Panorama did us proud, but for vegetarian options they are still learning (of their own admission), but they were very attentive and willing to adjust dishes to suit. They could make more use of pulses, but otherwise, were brilliant :-)

The hire of the full walks folder for a 50 Euro deposit was absolutely brilliant, and helped us enormously being in the Hotel Panorama and not the Chalet.

Previous experience - everything was as excellent as previously. "Family" feel engendered trust and confidence.

Yes... JOHN SCANLON was absolutely BRILLIANT. His walks and talks contributed enormously to the enjoyment of our holiday. The Hotel Panorama was wonderful and Guiseppi (waiter) was especially helpful. Collett's leaders, Gregg and Sandy were especially good

After seeing a picture of the Dolomites, I just started googling. I came across Collett's and it just looked good. I liked the communal aspect of eating together and this was probably the biggest reason I chose Collett's, that and the fact they could cater for gluten free. Of course hiking with like minded people was great. Also having the WWI walks was a bonus for us.

It was one of the most stress free vacations I have had. Tiring at times due to all the hiking, but stress free. I really liked the friendly staff and the amazing home cooked meals. I hope to be back with Collett's.

Had a super time in Corvara . The choice of walks was great both guided and self walks. Information given at office hour at Chalet Angelo was comprehensive and all the "guides" we're extremely helpful and knowledgeable about the walks and local area. Walks were fun and some amazing views and refugios for lunch. Packed lunches were good and had plenty of choice. Super company on the walks and the young Collett's "guides" pointed out the sights, kept us on the right path and encouraged us. Stayed at the Panaroma hotel as Angelo fully booked. Room, facilities and food were excellent and still got all the benefits of the Collett's team next door. Special mention to Sandy, always helpful and engaging to everyone on the walks and to Charlotte who was a very patient painting teacher. Definitely a stunning holiday and we will be back.

We enjoyed it so much last year and the flexibility of being able to arrive and depart on any day we chose. All the walks we went on were wonderful and we did not repeat a single one - over 10 days - that we did last year! We are also keen cyclists (living in a hilly area!) and hired bikes locally both this year and last and went out on our own rides - with the help of Jordan's expertise in planning routes. I wonder if there is scope for lower level cycling routes or mountain bike routes which could combine chair lifts to gain the height, to be offered as another outdoor activity as well as the high level mountain pass rides which are a little out of many people's reach! Just a thought!

We had an amazing holiday - once again! Your staff in the Chalet are great and reflect the passion that you as a company clearly have for mountain holidays - and they do it every day.

We'd love to see more winter skiing destinations in Switzerland/Austria/France for example. For families, a winter destination with a shorter transfer time could be good - within an hour or so from Geneva airport for France and Switzerland.

Collett's was just wonderful: in a busy work and travel schedule, they allowed us to show up and just hike! They took care of all the details and made sure we were well-prepared. Accommodations were great and staff were so friendly! I also love that the staff are enthusiastic adventurers themselves, professional, and so much part of your experience!

The staff were friendly. I enjoyed one organised walk and was advised on others. A good service. Hotel Madrisa was very comfortable and the staff friendly . I enjoyed the church bells but others may not.

Wanted a walking holiday in the Dolomites & your itinerary was extremely flexible.

Collett's provided an excellent venue to stay in Corvara. The staff friendly and helpful and the food very good. The office hour prior to the evening meal was very useful, allowing guests to compare notes and share ideas. The opportunity to arrive and depart on the days of one's choosing a big bonus.

We found Collett's on Google and it sounded a friendly company, so we made further enquiries.

Staff very helpful and knowledgable. If I can mention Tom in particular, who was helpful,supportive and encouraging on both the guided walks we went on. If it hadn't been for him, we probably wouldn't have gone on either and we are so glad that we did. Good choice of breakfast. Evening meal on time and beautifully cooked. Accommodation comfortable and clean. Wooden floors preferable to carpets in room.

Unsure what to expect as never been on a walking holiday before. Enjoyed every minute and wouldn't hesitate to book with yourselves again. All staff so helpful and welcoming and the Italian Dolomites were breathtaking. Thank you for a very special and very different holiday.

My daughter and I have nothing negative to say about Collett's Mountain Holidays.

From start to finish, everything was well organised and the staff without exception,were helpful, friendly and welcoming.
We would not hesitate to book with yourselves again, should we choose to go on another walking holiday in the future.
Thank you for making our holiday a special one.
Susan and Chloe

I had such a lovely 2 days with Collett's - the venue, the accommodation, the organisation and the people were so nice. It was just what I needed - thank you

Thank you for an amazing experience! One of the best holidays I've ever been on.

You had accommodation in the Dolomites - an area of Italy we had visited before on a trek. we wanted a centre based walking holiday and you could offer it.

Staff were extremely helpful at Office Hour and couldn't have been more so. Laminates were detailed but maps would have been better slightly larger - and I have good reading sight !

We were really pleased with the way the guided walking worked. When booking with you we had only intended to use the chalet as a base and do our own walking. However, decided to give a guided walk a try on the first day and ended up joining a group on every day thereafter - staff were so knowledgeable and friendly and we enjoyed meeting people form other accommodation in the village

I cannot express too highly how much we appreciated your staff and what a pleasure it was to have people who both held an interesting conversation, were knowledgeable about the area and who were interested in you as a guest - both in your experiences during the day and in life generally. Office hour was a pleasure! I don't know how they manage to maintain such a pleasant demeanor for so long!!!

We have holidayed with you several times now and find your standard of accommodation combined with the activities available and the insider knowledge of your staff means that we know we will have the holiday we hope for all winter.

The Dolomites are undeniably an area of outstanding natural beauty and the weather was very kind to us, enabling us to enjoy glorious vistas in Italian sunshine, pushing ourselves up hill, dale and via ferrata before retiring to our classy chalet for a well earned wee glass of something.

I hear that Tuscany and the High Tatras in Poland are on the cards which is very exciting. We would still like to visit Matrei - so many stunning locations and so little holiday available.

My friends have stayed with Collett's a few times and had never had any complaints. Also set up is ideal for single traveller as airport transfers available, walks organised and there are other options available so means feel in a safe and secure environment but have the opportunity to explore the beautiful scenery. Think I might try the painting and cycling options on another visits. Staff we're always friendly, approachable, helpful and happy. There was always a smile. It was a pleasure to stay. I felt safe and relaxed.

Great holiday and met some lovely people. Keep up the good work as it was a hassle free holiday which is what you want.

You clearly have a carefully chosen, well-trained team to deliver the Collett's formula which works really well. Office hour was excellent and I also enjoyed the WW1 talks. Thanks to all the staff at Chalet Valentin for helping to make our largely self-guided holiday a memorable one.

Have been a couple of times before albeit 10 or more years ago and were impressed. This time attracted by your offer on the price with a child, our daughter enjoyed herself and loved the staff particularly Elllie. You are a well organised company with lovely helpful staff both in the office and in the resorts. You have a good niche market and mainly in villages away from the masses. I would like more of a continental flavour, particularly with the dinners.
I would like to mention ELLIE, MAX AND SANDY AS LOVELY HOSTS but all Collett's staff were great without exception.

Good to be independent (self-catering) and to have access to organised walks. We liked the painting opportunity on our last day; something different from walking. Also the talks on WWI.

You have got wonderful, energetic and friendly staff at the resort. They helped us choose appropriate tours and they made sure both strong and weaker walkers enjoyed their time outdoors.

The combination of half board, airport transfers, organised walks - and flexibility, so we could choose which walks we did, or to have days on our own if that's what we felt like doing.

What lifted this holiday way above anything similar we've experienced was the enthusiasm, warmth, helpfulness and commitment of your staff. We were there for two weeks - throughout that time they were all unfailingly kind, knowledgeable, patient and cheerful. They treated us like guests, not customers, and they seemed genuinely happy in their work. Special mention to Sonny, for looking after us so well, but they were all lovely, and a credit to you.

Have you considered Abruzzo? Not as spectacular as the Dolomites, but very beautiful and less of a tourist destination. Ski-ing in winter, walking in summer.

Collett's suited our requirements and was the first website I came to. Thanks for a spectacular holiday with perfect weather and great food

Why Collett's? Location + availability + transfer. Also flexibility in fitting us all into 1 room (which worked out fine)
Good info from Sam via online chat and on the phone inspired confidence to book.

We were impressed by the organisation and professionalism of the Collett's people. Badia is a quiet and relaxing base - nice to get away from Covara and La Villa at the end of the day.

What a great holiday in Covara! There were so many options, some days we stayed together as a family, other days we did our own thing. The cycling was a great way for our 17 year old to try something new. He also loved being able to do the really hard walks! I loved walking high up, and the views were so amazing!
The staff were so friendly, helpful and interesting to chat to. Office hour worked really well as a way to get ideas and plan.
We enjoyed meeting people and walking with lots of different people.
Self catering worked well and then local supermarket was well stocked.

This was our first trip with Collets. We were really impressed with the helpfulness of the staff and enthusiasm for helping us out with planning our days. We wanted to try organised walking - we also did a separate self-guided trek. It was also very convenient to be able to book a stay for a specific number of nights. We were really impressed with everything. The accommodation was perfect for us. The staff were really great and very patient with our children. We talked with your guides especially about the Pyrennes and the Picos. Will hopefully make it there soon.

Looked good on the website, and when I phoned the staff in the office were helpful and knowledgeable. I then booked! Definitely value for money. All five of us had a great time, that's fifty somethings and twenty somethings!

The staff at Haus Valentin were excellent and the home made cakes in the afternoon and quality of dinners and wine made it a great trip.

Previous great holidays with Collett's. We like being able to discuss and choose routes/activities and be given route cards and bus timetables, whilst being able to choose organised walks as well. Even better than our previous three stays in the Dolomites and one stay in Austria. Rob's (and Gemma's) Sunday Roast was fabulous, as was his cooking in general. Hannah, was particularly helpful, warm and friendly, as were Katie, Tom (great geological knowledge) and Al. John's WW1 walk/talk was very informative and a great day.

My husband and I had the best time! Everything was perfect from the guides, walks, food and accommodation. We certainly will be back.

Another great holiday with Collett's, this time in Corvara. The Hotel Panorama was perfect in all regards including rooms, facilities and food (special thanks to Carlo in the bar, and Giuseppe in the restaurant, both are stars), and the Collett's part of our stay, all excellent as usual with superb walks and fantastic staff. We'll be back...

We had an amazing holiday here this summer, and can't recommend it enough!
The food was excellent, and the staff were so very pleasant and helpful.
Thanks to you all!!

Very flexible travel arrangements, start and finish days not fixed. Flights not include- good for me because I prefer train travel. Single room available with no supplement. I thoroughly enjoyed my walking holiday. The staff were, without exception, polite, helpful, knowledgeable and enthusiastic.

Had a fantastic 10 days at Haus Valentin. Staff were lovely as ever and the food was amazing. Lovely room with great views of the mountains - great to wake up to on blue sky sunny mornings.

Seemed clued up on Via Ferrata and I liked the idea of the Office Hour, getting advice on itineraries, guided walks, and meeting other people at the Office Hour. Your staff are exceptionally kind, friendly and helpful

All my phone calls were dealt with very efficiently, even when I called to say that the airline had changed our flight time by 5 hours!

I thought the transfer system was excellent. Friendly, careful, on time, comfortable, and a really relaxing way to start the holiday. No hassle. I would do it again.

The meals at Haus Valentin were superb. How lovely to have the food put in front of you without having to decide. I loved it! The standard of the cuisine far exceeded my expectations, and included possibly the best pudding I have ever eaten ( a fabulous chocolate sponge with melting centre in a vanilla cream)! Really good breakfast, and imaginative fillings in the lunch rolls.

To say that the staff were knowledgeable and friendly doesn't really do them justice. They were superb. Patient, inspiring, cheerful, helpful. I could go on... I was so impressed with the whole organisation. The staff were well trained, cheerful, patient with slow walkers, helpful and enthusiastic. They couldn't have been better. The food was a highlight. The chef superb. Please keep Haus Valentin exactly the same for ever!

I've been with you before (skiing and walking). Our original intention was to do a high level tour in Austria but the forecast was very poor so we came to Corvara, and my first port of call for accommodation was Colletts, as I had been very satisfied with you before. We thought Ollie was a terrific leader of walks. Very knowledgeable, good communicator.

Small specialist operator with intimate knowledge of destination. Lots of activities to trial, an established reputation in offering the destination and this type of walking holiday. Gratitude for all the behind the scenes work in creating such a fascinating holiday. Very professional, well thought out programme. Keep up the good work and look forward to joining you in other destinations in the future!

I very much like the Collett's Walking Holiday model - the way people are encouraged to mix and the social side of things. It makes for a great experience.

Having just returned from my holiday in the Dolomites, I wanted to email you direct to let you know how fabulous the holiday was.

The Collett's staff were all so helpful in making my holiday enjoyable and memorable from the pick up/drop off at the airport, to the welcome at the Chalet, the information available, meal times, the guided walks and the office hour. Haus Valentin was spotlessly clean, the food was amazing and all your staff were polite, friendly, informative and great company.

This was my first solo holiday and I have come back with fantastic memories, some new friends and a big smile on my face. Please pass on my thanks to the HV staff - Sonny, Beth, Jordan, Caitlin, Tom and Josh (plus Hannah and Sandy who did the bus transfers) all of whom made this happen.

I would highly recommend this holiday.

Thank you.

Ruth

Brilliant holiday, wonderful chalet, food (Gemma and Rob - you are stars) scenery, walking and company. We will be back next year.

Great holiday thanks. Your recruitment and training regime is certainly providing the right people for the job - which makes all the difference.

WOW,  this was my first group hiking experience and I was not disappointed!  Collett's offers total flexibility:  arrive/depart when you wish, 3 levels of guided hikes offered daily (all trail-heads accessible via bus service), a thick 3-ring binder with hundreds of hikes if you'd like to hike on your own, AND knowledgeable, friendly staff.  I stayed at Chalet Verena in Corvara.  It was centrally located, within easy walking to all services in town.  The room was spacious, food delicious and pleasantly presented and the chalet was very clean.  One of the nicest features is the Office Hour in the evening when staff are available to ask questions and help plan the next days activities.  I stayed 9 nights and thoroughly enjoyed the holiday.  Best of all:  THE STAFF.  Big thanks to everyone at Chalet Verena.

We booked ourselves on an “easy/moderate” grade 7 days Hut-to-Hut self-guided hiking holiday in the Dolomites in July. "Hut to hut" is a slight misnomer; "Hotel to hotel" would be more accurate. Armed with maps and daily route notes, overnight town plans (showing hotel’s position) and relevant bus timetables, it was difficult for us to go wrong. The scenery was spectacular and the local way-marking faultless. The single rifugio and the other four hotels selected by Colletts were all of high standard and offered excellent food (mostly four course dinners, some with complimentary wine) and comfortable accommodation. We were even able in the rifugio (at extra cost) to book a private room with shower and basin (but no toilet). The first and last nights were spent in a Colletts’ chalet. Given the itinerant nature of the holiday, the inclusive transfers to and from Venice airport were a particularly attractive feature of the Colletts’ package and were efficiently managed.

Excellent apartment and location, fantastic helpfull friendy staff. All of which made for a fantastic holiday!

Excellent welcome. Lovely to see Sonny and Beth there again since our visit 2 years ago. Bedroom was reconfigured as soon as they could do it. Food was delicious, excellent. Very good at accommodating my sister's dairy-free requirements. Pleasantly surprised to have room cleaned daily despite sign up saying it's alternate days.

Staff very knowledgable and spent lots of time thinking about best walks to match our requirements. Wrote down bus times and routes for us. Got everything we needed. Very happy.

We had a fabulous family holiday again thanks to the wonderful staff, delicious food, and fantastic chalet atmosphere. Love the bar and communal areas at Haus Valentin - it really makes the holiday for us. It was a lovely surprise seeing staff and guests there who we'd met on our first trip 2 years ago! We will be back again....!

I saw Collett's in BBC Good Food Magazine and it looked fantastic. We had one of the best holidays ever - the staff were so encouraging and helpful!

Booking for 2 people coming from different countries is awkward with traditional tour operators. With Collett's it was easy and had the added advantage of plenty of friendly company throughout, always other people around to chat to which helped make the holiday better.

Vegetarian members within our group were impressed with the variety produced. With the help and advice of your staff (and laminates) we like to go on our own self guided walks which we did throughout. Of course it helps having been before. We have previously found the whole experience to be very efficient and friendly.

Our holiday was for our 25th wedding anniversary and I can't think of any where better to spend it than in the Dolomites - the staff were encouraging and supportive and are so knowledgeable. Brilliant holiday! Thanks!

We had a wonderful holiday and met really interesting people. Most of all though, we thought the staff in the chalet were absolutely great - so friendly and they had such a wealth of knowledge. They worked as a real team and were very supportive of all guests and each other. They are a real credit to your company. Thank you very much - we will certainly book again.

I stayed for four nights at chalet Angelo in Corvara. Everything about the holiday was perfect. The food was excellent, the staff, in particular, were first class. They were friendly without being intrusive, answering all questions with a great degree of knowledge and competence. I would like to single out Sandy who had excellent communication skills and was very friendly as were all staff. The chalet was first class, as was my room, and exceeded all expectations. All in all this a very good holiday and I will definitely book with Collett's again. Well done!

We are just at the airport on our way home after a great week in Corvara. We had a brilliant time - we loved the area and were very impressed with Collett's service. Your in resort staff were faultless. So, a quick note to thank you for all your help and input. It worked out very well and I'm now in my husbands good books for organising such a great trip!

As a general rule we usually try different places but we both liked the Dolomites so much I expect we will be back - lots still to do!

Thanks again, much appreciated.

Jenny.

My 5 days with Collett's staying at Chalet Verena, Corvara was absolutely wonderful. It was my first time in the Dolomites, and on a walking holiday, and it couldn't have been better. All the staff were so friendly, interesting, knowledgeable and enabled us to spend each day doing a walk that perfectly suited our needs/abilities. Our room and the chalet facilities were ideal, the catering delicious and the mountains breathtaking. Thank you for a truly memorable holiday. I'm already planning my return trip.

What a fabulous experience! Collett's has something for everyone on their holidays. I'm fussy and couldn't fault a thing. The walks were stunning, the food was outstanding and absolutely lovely staff. This holiday exceeded my expectations. I'll be back!

We would like to send a big, big thank you to all of your young staff based in Corvara. They really helped make our holiday that wee bit more special. They were all charming, knowledgeable, enthusiastic, friendly and easy to talk to, patient and, to us of greater years and abilities, not at all patronising - i.e. we found them completely professional.

It fitted all I was looking for in a walking holiday and I have now been back about 8 times.
I have recommended Collett's to dozens of my walking colleagues

Collett's offered what I was looking for - sunshine, mountains, amazing views, challenging walks, the opportunity to walk with others or on my own, catered accommodation and the chance to meet new people and you offered all of that!

Sam in the UK office was brilliant and extremely helpful. I have no complaints at all about the process!

On Arrival Max was great and very helpful, telling us all we needed to know and giving us a tour of the chalet. Great at making us feel very welcome and at home. The evening meals were excellent. Breakfasts offered a large amount of choice and I've never seen quite so much squeezed into a roll at lunchtime! :-) Excellent all round.

Office Hour is such a great idea! Staff were helpful, friendly, came and chatted without waiting to be asked and were genuinely interested in finding out what sort of day you'd had. It's great being able to meet others in the chalet and the other accommodation and compare notes. Staff were really helpful if you wanted to do something a bit different and were full of ideas. Al had mentioned a good walk for me as a geologist but I'd forgotten the name; Tom texted him to find out all the details and showed me the route and gave me details of buses and times too which was really helpful. In fact, nothing seemed too onerous a job for any of the staff.

Activities were very well organised and whatever speed you walked at, everyone was made to feel part of the same team. When one walker on one of the guided walks that I did found a particular path challenging, staff were extremely patient and absolutely brilliant at reassuring her.

I had an absolutely amazing time. As a single traveller doing this for the first time I was apprehensive but I would wholeheartedly recommend this holiday to anyone, whatever your age and whether travelling alone or with friends or family. Staff are friendly, genuine and helpful, the accommodation and food are great, I had some amazing walks in awesome scenery and made some great friends who I'll keep in touch with. I'd definitely recommend Collett's!

Quality of staff, responsiveness and feeling of being looked after by people who'd been there and done that. Very satisfied, would love to look at winter holiday but this was a step up for our family holiday and now we need 2 rooms. Being able to accommodate us was great

We have been to Corvara in 2015 and 2016 with you.
We also did a bespoke hut to hut which your team organised and explained to us very well.
What stands out about Collett's is the quality of the host team in Corvara, who were great (again). They were unfailingly helpful, interested, friendly and great company. Our thanks to them, again.

Extremely welcoming and friendly staff. We did a self guided 4 day hiking in Alta Badia and your route choice was outstanding! Your website was easy to follow and the photos were excellent. When I inquired about a self guided trip the response was prompt, clear and helpful. Your pricing is also reasonable.

Have been to Dolomites with Collett's a few years ago and thoroughly enjoyed the hospitality, friendliness of the staff, the walking and the mass of information presented every Office Hour.

We would like to send our thanks to all the staff, they made the trip the success if was. They were friendly for the outset and tried to help in any way they could to make our stay as comfortable and enjoyable as possible. Our congratulations for a job well done. Thinking of trying Austria next or perhaps the GR11 or the Pyrenees or even Andalucia.

The evening meals at Melodia were a surprise and a highlight. You should make more of this on your website as we had no inkling they would be so good! Opportunity to be presented with walks which we could then choose whether we joined or not, and also the very pleasant and helpful manner of office staff on the phone.

We were constantly impressed by the maturity, knowledge and commitment of your staff, all of whom were delightful people who were obviously genuinely enjoying themselves.

Excellent overall, made better by the staff - you're clearly very good at recruiting and training good people

Booking: We were made to feel at ease from the moment we booked, very helpful with all my questions.
Corvara: Wonderful location, walk up the hill worth the effort for the magnificent views. Collett's staff made us welcome from the moment we arrived and did everything they possibly could to make our stay comfortable and enjoyable. They were knowledgeable about the area and keen to get us out exploring. The accommodation was comfortable and the mountain view wonderful even though we were in the downstairs rooms. The information sharing at 'Office Hour' was excellent and again the staff were extremely helpful and enthusiastic. Dinner was delicious and another chance to mix with the other guests, making every evening a very relaxed and sociable occasion. Would highly recommend a holiday with Collett's Mountain Holidays.

Everyone on your staff was extremely helpful, knowledgeable, and professional. We really enjoyed our trip. It was a great walking holiday.

Thank you Collett's. The staff at Haus Valentin are exceptional. Nothing is too much trouble for them and their enthusiasm and cheeriness is infectious. We had a fabulous holiday in Badia. The scenery speaks for itself but your staff are a real treasure.

We had an amazing trip arranged by Collett's. We were a bit concerned that in 5 days of hiking the scenery would all start looking alike. But the itinerary was perfect and each day was a new and wonderful experience. We will definitely look at doing another hiking trip arranges by Collett's

Had a fantastic time. Accommodation was great food was fab and the staff were out of the world.

Particular shout out to all staff at Haus Valentin and in particular Beth and Josh for all their help.
We had a fabulous holiday and will return and also recommend Collett's to friends and relatives.

Our first summer in the Dolomites, after doing 3 winter holidays with you. Absolutely stunning and our first stay at Angelo - we will definitely be returning. Excellent all round. Mike & Emma and the team were all superb. The food was excellent, and a special mention goes to Alistair at Verana for being an excellent transfer and walking host. Every holiday we have with Collett's just keeps getting better!

The staff were fantastic in making sure our interests were accommodated even taking us on our own if they could. They were never over persuasive but always provided good suggestions and perfect solutions after quietly listening to our discussions sometimes when we never knew they were! They were very sensitive and aware of our ages and shortcomings without being patronising. What a great bunch of young people - Collett's recruitment officer must be a great judge of character!

The routes were superb, the staff was very helpful and welcoming, the scenery magnificent, the hotels excellent, the food great, and the directions very precise. There were only a couple of times in our five days that we had any doubt about the route to follow. We were absolutely delighted with the trip.

Wonderful holiday. The Dolomites are incredibly beautiful and Collett's hut to hut helped us explore them with some independence, yet in the knowledge that we would have a comfortable place to sleep each night. Each day's hiking was challenging yet achievable and completely different terrain and scenery! Highly recommended.

I would say that this was the trip of a lifetime, except that we plan to return. We hiked "hut to hut", or more accurately chalet to chalet. The routes were well planned, the scenery was incredible, the accommodations were great, the food was wonderful, the directions were meticulous, and I am running out of superlatives. We did the five-day Dolomites hut-to-hut hike and took advantage of having our choice of Easy/Medium or Hard hikes each day.

You seem to offer the best in mountain walking with choices of accommodation and whether to be accompanied or not.

Collett's is an excellent company and its staff are a credit to it. They manage to combine friendliness and professionalism in a very engaging way. The company has obviously grown significantly since we last used it (16 years ago!) but it retains the flexibility which has always been its USP. We would love to come back to the Dolomites with you again or perhaps try out another of your destinations.

Offered flexibility of dates, accommodation and offered transfers to the Dolomites.Liked the personal approach when I phoned - no call centre.

Thank you for a lovely holiday. The staff you employ are all excellent and enthusiastic.

An excellent well-organised company with friendly helpful staff at head office and at the resort. We could not have wished for a better holiday and would highly recommend Collett's.

Been before and we like the setup - As always it's your staff who guarantee the quality - thanks to all we met at Verena and Angelo!

We stayed with Colletts in a hosted chalet in Arabba 10 years ago with our daughters, 5 days at base and 3 nights hut to hut walking. I think it was our best family holiday ever. We thoroughly enjoyed our week in Corvara. All the staff went out of their way to make it a great holiday. Thank you!

'Office Hour' was very good with a chance to plan the next days walk and meet up and socialize with your fellow travellers.I thought it worked very well just planning out each day the night before. The staff were really good and friendly to all.

The staff in the Panorama hotel were very friendly and welcoming. It had a very warm and welcoming feel to it.

This was a very enjoyable and well organised holiday. Will most likely book another holiday in the future.

We loved Hotel Panorama in Corvara and can happily say it is the best hotel we have stayed in (there have been a few over the years!). The staff and service was outstanding!

We were not specifically booked for Wildflower / WW1 walks, but these were easily catered for during a number of our walks. So we were very happy.

Just a big thank everyone for making this a wonderful and most enjoyable holiday. In particular please thank Charlotte & Max, Jen and Al for being great guides and making us very welcome. We will be back and hopefully next year!

Wildflower walks. Very flexible unlike doing a similar thing with another company. We did go on every flower week available during the 2 weeks but it's nice knowing it's not automatically expected.

Hotel Panorama was a first class hotel. All the staff were so pleasant & obliging. The shuttle service to / from Corvara available from the hotel was excellent. A lovely family atmosphere. The food was a gastronomic adventure - outstanding.

This was our first holiday with Collett's Mountain Holidays. We stayed in The Hotel Panorama in Corvara, In The Dolomites. We had a fabulous time, both enjoying everything the hotel had to offer and the varied guided walks. We will certainly be back next year!

Had an absolutely wonderful 4-night stay at Chalet Haus Valentin! Particularly grateful to Sonny and Beth for all their help. Unfortunately this trip I had prior plans and so didn't attend any of the guided walks, but would really want to join the next time I go. And I'm pretty sure that the next time I'm back in the region, I will stay with Collett's again, maybe in a different chalet. Thanks so much for making my stay unforgettable!

Just spent a week in Corvara being looked after by the ever helpful staff at Collett's. Everything went well during the week from the transfers to the accommodation (Tino 5 - great views lovely apartment) to the walks. Even when we went off by ourselves on the odd day the staff could not have been more helpful. Never felt any pressure to join the guided walks or other events. From my point of view there is little I would change or needs attending to. It's been 14 years between visits (far too long I know!) but even though personnel change, Collett's, in my view, have certainly found a unique and winning formula for walking and holidaying in the Dolomites. Many Thanks to all the staff at Collett's in Corvara. I am pretty sure we will be back again. Simon & Christine

Collett's treats you like a member of the family - the friendliness and family dinner, where everyone eats the same meal at the same time, was a real pleasure.

You offer flexibility - I wanted to walk two weeks in the mountains and other walking companies only seem to offer a week. As a Collett's rookie, I am very impressed by the model you use: flexibility, multi-activity, and particularly the calibre, enthusiasm and customer orientation of the young staff (many rookies themselves this season) makes them stand apart from other walking companies I have used.

I was also impressed how the walk organisers moved the walk normally done on Fridays (Sassongher) so I could do it - I had the Marmolada trek on Friday...

We couldn't have expected any more from the staff member, Jordon, who met us. He was courteous, informative, friendly, poured us a beer and seemed to have all the time in the world. We hadn't realised that he would be on hand for most of the day so hung around a bit in Corvara so that we weren't early. It appears that there are staff there all day, even on the off day.

You've heard it all before, I can see that from the reviews. But what made this holiday really special, apart from the stunning Dolomites and the good weather, were two things: your outstanding staff, for whom nothing was too much trouble (they put on two walks in our second week because we had suggested we would like to do them) and who really seemed to love their jobs and enjoy the people, and the flexibility to do whatever we liked every day

Choice of guided walks, family feel of the company, ease of website and finding what I was looking for. The staff at Haus Valentin could not do more for us all. Wonderfully helpful, good company, excellent knowledge.

What a wonderful stay it was. All staff there were wonderful, but I'd specifically like to thank Josh, he was very patient with me when I was lagging behind on the two walks I did with him, gave me encouragement, a thoroughly nice young man. Loved his poems! Sonny was wonderful when organising for me to stay at Haus Valentin rather than move to Verena as booked. I wanted to stay where I was. Caitlin was lovely and very positive, very professional on the two walks I did with her. Beth was great conversation on airport transfer home. Jordan beams from ear to ear all the time and knows his stuff!

We've been with Collett's many times and the way the holidays are run suits us all with our varied interests and abilities. The staff are always excellent and it's nice to see familiar faces sometimes!

Thank you for another excellent holiday! Fantastic staff, accommodation, food and scenery - what more could you ask for! Matrei, Erhwald, Picos are destinations we have been to with Collett's, but we still keep coming back to the Dolomites! As always, the flexibility is what is important to us - we all want to do different things and Colletts allows us to do that in great company!

Emma, Hannah and everyone in Corvara are truly kind, thoughtful, and pleasant folks. My family of six stayed in Angelo, Alpi, and Panorama in various periods of the week, accommodating for the Maratona spectating. The staff are excellent. This is the among the best family vacation we've ever had involving our adult children and their significant others. Each couple got to do the hike or the cycling they wanted, alone or with other members, as there are many hiking trails, guided or privately. Having two rental cars from VCE airport for family of six adults helped hugely with the daily logistics. The Dolomites is simply the most stunning area for summer hiking because it is the only one of all such beautiful mountains (Tetons, Sierras, Inyo, Patagonia, etc) that are so accessible and cultivated. Thank you for a wonderful week.

Just returned today (9 July) after an amazing week staying at Haus Valentin. This has to be one of the best holidays I have been on. The Dolomites are astoundingly awesome. The staff at Haus Valentin are wonderful, a credit to the company, their enthusiasm and passion for the company and what they are doing comes across all the time. Can't do enough for you. Patient, caring, interested and interesting, very knowledgeable. Great choice of walks, great encouragement when I was concerned I was lagging behind. I'd like to specifically thank, Josh for his patience and the above encouragement (and poems!), and Sonny for her organisation in allowing me to remain at Haus Valentin rather than move to Verena. Also, Caitlin, Beth & Jordan, a fab team. I hope they see this. I will be back, and I'm not just saying that. 😊

Excellent in all respects, my 6th time with Colletts in the Dolomites, and the 5th time at Pension Angelo. Beyond the great location and accommodation, the young staff are absolutely first rate.

It is difficult to find the words to say how much my wife and I enjoyed our stay in Covara. What an amazing location with an extraordinary variety walking opportunities in particular. The Collett's staff were more than helpful and I would like to highlight the efforts of Sandy and Tom whose advice and guidance were very much appreciated. The Hotel Panorama 'fed and watered' us very well and the daily exertions were very necessary to keep the waistline in check!

Holiday very enjoyable and successful. Only negatives are that the evening food in Angelo was uninspired (at the lower end of what I am used to on chalet holidays) and may I suggest that the walks programme sheet is updated more frequently on a rolling basis, so that for example on a Friday you can see the programme for a week rather than just the next couple of days.

Corvara is a truly excellent location for a walking holiday. We did some old favourite walks and some new ones too (which are now added to the favorites list!). We stay in Tino/Sara self catering apartments and are always pleased with their level of comfort. As always, the Collett's people on site were really friendly and helpful. While it's probably unfair to single our individuals, special mention must go to Jen and Emma for doing the superb Lago de Lagacio walk with me. The only minor gripe is that when staying for more than one week, some of the walks are duplicated yet others, which we particularly wanted to do with a Collett's person, were scheduled for after our departure. Oh well, I suppose that means another return visit...

Staff on walks, cycle were chatty and interesting, made the day very enjoyable. Shared their Experience of the area whether summer or winter.

Staff at office hour were really helpful, nothing was too much trouble, and always enough staff available if you did need info.

Meals were varied an plentiful without being overly rich. Good use of pulses and breads.

The staff were well bonded and worked as a team. Great characters with loads of personality who made the holiday memorable. Big thanks to Adam chef, Domestic staff making our room look welcoming and tidy. Max for his honest chats and sharing his stories and dreams - Charlotte for bringing a wee bitty of Scotland to the chalet. Hannah for taking us over our 1st mountain pass on bikes.

We had a fantastic holiday, and were SO impressed with all the staff we met. They were so helpful, and enthusiastic and unstinting in every respect. The Dolomites are incredibly beautiful, and we really felt we had experienced a wide variety of walks thanks to the professional guidance we had. It really did surpass all expectations, and I look forward to returning soon!

Our first experience of Collett's was most enjoyable.Haus Valentin had a great team.

Our first time in the Italian Dolomites and we both said "why did we not come here before?" Having never travelled with Collett's before, everything was a new experience - and what an experience! From the moment we were collected from Venice by our transfer driver, we felt welcomed and in good hands. This feeling continued throughout our one week stay. The staff at Chalet Verena were faultless in their attitude. Nothing was too much trouble. They were knowledgeable, aware of our requirements and keen to help in any way possible. The rooms were large, spotless, light and airy. Housekeeping was regular and of a high standard, food was plentiful, tasty and varied.

We were welcome to go on any of the organized walks or make our own plans. When going our own way, information on our plans was readily available and with first hand knowledge.

We won't attempt to name individual members of staff in case we miss some and it may look like a criticism and we have no criticism. The rest of the hospitality industry could use Collett's as an example to follow in making guests feel welcome, comfortable and in good hands. We will be back.

The staff at Chalet Angelo were all charming and delightful company, helpful and informative too. All the walk organisers were a pleasure to spend time with. You obviously have a finely honed staff recruitment process - congratulations on having such a lovely team!

We had such a great time that we've already booked our next visit! We were in chalet Verena, very comfortable, very well fed, and made to feel extremely welcome by all the staff. Walks were breathtakingly beautiful, and the weather was amazing (a short storm soaked everywhere but was dry again within an hour!). Staff were great - all of them. Strongly recommend this as a holiday if you like the outdoors.

I arrived with my husband and a friend who had not walked before. The Collett's staff were helpful in suggesting easy walks to get us started. All the staff were excellent - full of enthusiasm, helpful and hard working. Nothing was too much trouble.
Haus Valentin was very comfortable and the food superb. My husband had stayed before and he had sung the praises of the chalet and staff. Having raised our expectations there was a danger of us being disappointed but we were not - everything lived up to or exceeded our expectations.
We did so enjoy the flower walks guided by Viv.
Thank you to all concerned.

We are shortly completing our stay at Chalet Verena in Corvara. The whole experience has been amazing. Nobody could be disappointed with the Dolomites, but with the excellent staff of this organisation they have made our time here extra special.

Having like minded, positive people around from the minute we arrived has made us want to return as soon as we possibly can.

Thank you to all the team who give 100% all of the time.

This was our 5th Colletts holiday & we wanted to treat our daughter and son in law and hopefully get them interested. The Dolomites seemed the best of the 4 to start with, because of the great atmosphere and bar area to relax in in Haus Valentin.

We love the fact that we don't have to organise too much and can just enjoy the holiday - love the included dinners and wine and office hour with such an enthusiastic team for whom nothing is too much trouble. Kaitlin was particularly helpful in sorting out a suitable walk for us on our last day and Beth was very helpful in sorting out a different high walk for Ross & another couple when there were no takers for the listed walk.

Why Collett's? Location, telephone support with choosing, price seemed reasonable, flexibility with traveling dates.

We have had the perfect week - and that was greatly enhanced by the hardworking Chalet Haus Valentin team. (Fellow guests were lovely too). Hosts made sure that we were able to plan our next day well...we didn't have to seek them out - they helpfully approached us to make sure all was taken care of with routes & planning.

I think our ability fell between Moderate and Hard, so it was good to know that there were some 'bail-out' options on the harder walks... but fantastic sense of achievement when we did the hard ones completely, and never felt pressured on speed - which was great. All of our hosts were brilliantly helpful and polite.

Superb holiday in the Dolomites with 6 of my hill walking friends. We had a week at Chalet Haus Valentin in Badia. Very comfortable chalet with a nice bar and great views from the terrace. The meals were excellent. The Collett's reps were really welcoming and provided us with good advice on the walks and the via ferratas.

Wonderful experience. Everyone we met from Collett's was friendly and helpful. The Dolomites were magnificent. Would have liked some discussion and choice around our route and trails. Would spend more time higher.

Came highly recommended and the holiday seemed to be exactly what we were looking for, I think that your staff are wonderful. Whatever your recruitment policy - don't change it!

We looked at alternatives and found your flexibility very attractive. From the first phone call to the resort staff we found your staff the best we have experienced. Thank you , we had an amazing memorable holiday which was crowned by your outstanding staff.

10 days at haus Valentin fantastic food and company the daily walks were enhanced by the lovely enthusiastic and friendly staff that made sure everyone was looked after. Couldn't have wished for a better holiday.

An outstandingly good experience. I was nervous about the "communal" aspect of shared dining etc, but your staff are very well-chosen and superbly professional. We were made to feel extremely welcome and extremely comfortable.

We had one of our best holidays ever (although we came back exhausted!) and can't rate your staff at Verena high enough.

A wonderful 6 days in Haus Valentin. Mountains and weather lovely. The staff were brilliant, the food fantastic and the other guests great company. I had the perfect week.

Keep up the excellent standards and don't change the formula. You have an unerring knack for recruitment. All your staff seem to be very happy indeed, which rubs off onto the guests. Return guests. We love your formula and your staff are wonderful.

Why Collett's? Liked the fact that it is a family firm. Liked the ability to choose what we did the next day after getting advice from the staff. This way we could adapt to the weather & how we were feeling.

Have used several other companies for walking holidays previously, Colletts ranks with the best.
After listening to some guests who were walking hut to hut thought you could make more of this in the brochure.

On arrival remind new guests to add emergency services & the office phone numbers to their mobile in case they haven't already done so.

It suited us very well with a mix of guided and self-guided walking. The office hour was really good to get advice and ideas for our walking and the areas.

V impressed by your staff every time we asked for any advice. Their approach-ability and knowledge. Past trips with you have gone well, when bringing someone new to the Dolomites we wanted all go well, we were, v impressed, and the holiday was excellent, we want to come back.

We had already been on 2 skiing holidays with Collett's and enjoyed the combination of guided activiites with sociable chalet accommodation. We wanted to try a summer walking holiday and were not disappointed.

My recent walking holiday in the Dolomites was my first with Collett's. The staff, both in the UK and in Italy were immensely helpful and courteous; the holiday offered great flexibility and the accommodation was exactly, if not better than described. I have already recommended Collett's to friends

My planned Dolomites holiday broke down on the Friday and one of my work colleagues, Morag Ferguson, suggested to phone Collett's on Saturday morning as she was very impressed with Collett's. My flight was for the next day (Sunday) but nothing was too much trouble and miraculously my holiday was organised in no time.

The booking was effortless and on arrival the staff at the Haus Valentin were extremely helpful, friendly and very easy to get on with on walks and definitely made the holiday. The walks were well thought out and there was plenty of choice of via ferrata for those interested.

Staff were particularly fantastic, very helpful and efficient and yet not in your face so making it a no fuss, laid back, relaxed atmosphere.

Collett's was a personal recommendation from our timeshare neighbour after a discussion about via ferrata.

We were in hotel Melodia and the accommodation, meals and hospitality there was excellent. The staff were very friendly. At the chalet the hospitality during office hour was excellent with all staff very approachable, friendly and helpful. As we were in the hotel it gave us a chance to mingle with other walkers and staff. The information from your staff was first class and very accurate from bus times, information about local towns and the walks.

The walks were excellent and interesting, the staff were knowledgable about the area and were able to give historical and geographic information to make it even more interesting.

I went on the glacier walk and the guide I was given was extremely good, capable and reassuring on a day where the glacier conditions were very difficult.

This is my second visit to the Dolomites and as last time I can only praise the company. The accommodation and food was excellent and the staff are just brilliant. They are always smiling and nothing is to much for them when you require info or assistance. I can't wait for my next visit. Thank you for making my holiday so pleasant and memorable.

The young people running the Chalet were marvelous: keen, enthusiastic, interested and interesting and very hospitable & helpful. They were all a great credit to Collett's and mostly to themselves. Weather reports were hopeless - not the fault of Collett's or the team just nature at its best! The staff were brilliant at coming up with some useful ideas for our self-guided walking. We did have a very good time, thank you.

Great information provided at the evening meetings. felt very welcome at the chalet when we were staying at the self catering accommodation. Came over every evening to catch up with everyone and help plan the next days self guided via ferratta.

The weather reports weren't always accurate. But the guides / staff were excellent in their knowledge of route or cable car closures and climbs that would be in the snow etc.

A wonderful time spent here. we will be coming again and definitely recommending you to others. We were recommended by a friend. wanted close proximity to the via ferretas, and support of the knowedlge of the routes by the Collett's staff.

I had a wonderful time in Badia, Haus Valentin, with great food and company, and brilliant mountains!.
I will be back!!

All the staff were very friendly and helpful and nothing was too much trouble for them. My partner Lesley injured her shoulder and the staff were very helpful in making her comfortable and suggested, correctly, that we should go to the hospital in Brunico and provided clear directions on how to find it.

We are now planning our next trip to Badia for skiing/snowshoeing.

I received a warm welcome from Jack and felt at home from the word go. Office Hour This a great opportunity to all come together in a relaxed atmosphere to talk about our day and look forward to tomorrow. Being on my own on holiday I didn't feel on my own if that makes sense! I think you have got it right. Group sizes/abilities will always be a bit tricky till you have walked with people but everyone is made to feel welcome and can enjoy the walks at their own level.

I love walking and Collett's had everything I needed on offer..clean comfortable accommodation, Friendly/helpful staff to show us the way along those mountain tracks so I could enjoy the fabulous scenery and feel comfortable going on a holiday alone. Excellent food. Nothing to fault it apart from I should have stayed longer!

All chalet staff were amazing. A massive well done and thank you to them. The food was incredible, as a veggie I dont think I have eaten better food and breakfast was perfect. I cannot praise your staff enough, they really do need a big well done! A really lovely stay and a great holiday. Cannot think of anything that could be improved. Alison, Sophie, Max Jack Henry and Jane take a bow! Thank you

Your wonderful staff gave me the confidence to strike out on my own and discover some incredible routes.

I really enjoyed my weeks holiday in the Dolomites. Great scenery, walks, accomodation, and food. Nice friendly staff and guests. Im definitely planning my next trip. Maybe Austrian Alps

Terrific holiday! Friendly staff, and likeable guests.Great walks, and something to suit everyone.Not really much to complain about, other than the cockerel sounding off before dawn every morning!

First time with Collett's, and to the Dolomites - the telephone chats at early stages with knowledgeable and friendly advisers played a big part in answering key questions, and building confidence.

Flight times meant that we arrived mid-way into dinner: we were made to feel welcome, and quickly absorbed into it all.

Expectations exceeded: we had an outstanding room, in a very comfortable and well-maintained chalet.

We were enormously impressed by the levels of engagement, commitment, enthusiasm and support on all sides - especially by Caroline and her Angelo team. An admirable 'Collett's ethos' was evident and distinctive.
We were lucky to coincide with John Scanlon's last day of WW1 walk - fascinating.
It was also clear that Keith as Artist added a difference. A suggestion might also be to consider an option for eg 'conversational Italian' teaching, as another form of non-walk activity?

The holiday was one of our very best. As confirmed d-i-yers we were delighted to have the preparation and organisation done for us [and in such an effective and unobtrusive manner]. We joined the accompanied walks and enjoyed having the Collets staff there, adding both humour and information. It was a pleasure to have the company of the staff who were unfailingly helpful and efficient on the walks and in the chalet. We very much liked the formula of office hour, the shared meals and meeting people of similar interests. Also we liked the flexibility of non standard arrival and departure days. All absolutely superb. Thank you.

From the moment we made contact with Collettes and described our intentions,we knew they were the base we needed in the Dolomites.
All of the staff were knowledgable ,enthusiastic and made us feel welcome.
The food was excellent and we were always in great company. Corvara is an amazing place for any sort of outdoor holiday .
We are already planning when we can go again.

Thank you Team Collette (home office and Corvara Team) for delivering an outstanding hiking holiday. Led by Angelo Pensione Mgr Caroline, the Corvara Collett's team enthusiastically executed an absolutely terrific hiking holiday. Nihal, George, Jack, Natalie, Amy, Adam, Keith, Charlie, Dan and every Collett's Corvara team member all excelled above and beyond daily. Hotel accommodations at the Panorama were also outstanding (as we know well from our stays since 1985) as delivered by the wonderfully friendly Costamoling family (Albert, Waltraud, Michael, Margherita, Maria and Brett). My testimonial best explained by booking today, another nine day hiking trip (this time with my wife, Ida) with Collette's Team Corvara in September 2017. Bravo Collet's Mountan Holiday--very well done.

I have already sent these comments to Jenny via email but here they are again.

We were so very impressed with the youngsters working at Chalet Verena. It made our holiday extremely enjoyable. Nothing was too much trouble and they were always smiling and friendly, making us feel as though we were part of the Collett's family!!! Please send our thanks particularly to Aiden (who was a gem), Seb, Amy, Adam, Phil, Keith and Matt. We wish them the very best in their future endeavours too. The whole Collett's set up is impressively run and very good value for money. I was pleasantly surprised also that there was no extra charge for the painting walks. Materials and tuition were included in the holiday cost - excellent!

I want to say thank you for John and Tracey's attention to my dietary needs. They were very kind and I felt quite spoilt. We relied mainly on the staff for everything. We got weather reports ourselves more frequently online. Very caring leaders, just as good as alpine guides. Our insurance did not allow us to go over 3K metres but we found that was no problem and the fact that the led walks do not go above that level could be in the handbook. Your young leaders were well recruited. They were all very fit and able, were well educated or had done interesting things, and especially were all very good and caring with people.

The staff at Collett's made the holiday really - nothing was too much trouble for them. They were patient, kind, enthusiastic - many of them knew everyone's names very quickly. We were so impressed by them and so grateful to them for looking after us so well! Thank you for a great stay, and well done on your recruitment process for staff - what a great group of young people.

We had a rerun of the last 2 years holiday so didn't use website or brochure, just phoned you up. Only problem was there was no apartment available for the full 17 days of holiday so you arranged a split between the two apartment.

We have been to the dolomites many times and are fairly familiar with the area. Mainly we self guided (walking and VF). For a couple of more challenging days we (independently) hired a guide. Hence we did not really participate in organised activities. Staff however were enthusiastic and helpful. The one WW1 walk we went on was excellent (with John and Caroline).

Our initial Colletts holiday (over 10 years ago) was from a recommendation of a work colleague.
In an area we want to go to and (then) with organised via ferratta..
Now we self guide, love the area and keep coming back. Transfer from Venice is good as we don't need a hire car. Good to have English staff who you know will help if there are any problems , or just give information.

Although we did not participate in many organised activities and were self catering, we found all the chalet staff extremely pleasant, friendly and helpful. (Even at the end of a tiring day). The one meal we ate at Verena was good. At office hour they always welcomed us even though we were not "residents" in the chalet.

Just to say a big thanks to everyone at Collett's. I've usually 'roughed it' on mountaineering holidays in the past, but have always liked the classic look of Collett's Dolomite holidays on the web. This year I was very pleased to book Chalet Valentin at short notice resulting in what was probably the best outdoor holiday I've had - ten days cycling passes, doing via ferrata and walking in excellent company with staff and guests, with good food and the bar waiting every evening. Thanks again, Andy

Fantastic holiday, stunning scenery, great staff and the weather was amzing

It's probably much greater value for money for those who take advantage of all the hosted options, the guided walks and itineraries. We simply used Collett's as a booking tool for a completely self-catered, independent holiday, but the chalet was superb and superbly positioned too, and the airport transfer option was brilliant for us because it saved on car hire.

I wasn't aware of Collett's at all until I came across them on google, so am now obviously aware of the other destinations because the brochure was sent to me that had them all highlighted in it!

Efficient, friendly and the most knowledgeable and helpful travel company I know. Been travelling with Collett's for 16 years!!

Great team, excellent accommodation.

Your staff wwere exceedingly helpful and friendly. Briefing on what each walk involved was 100% accurate. Initial enquiries re Dolomites had implied that as a large group we would be restricted without our own transport, but the local bus service provided perfectly adequate access to all the walks we needed, even if the charging system was a bit cumbersome.

The Collett's staff were invariably friendly and helpful and despite the large age difference to our group of retirees seemed more than happy to engage in meaningful conversation when out walking. could not have been bettered!

All our guides were outstanding. But to pick out 2 - Jack was great with out 8 year old daughter, and Johns World War I walks were brilliant, he is an inspiration. Many thanks for a great family activity holiday for me, my wife and 8 year old.

A brilliant holiday. The staff made everything so much fun. The approach to and flexibility of the walks encouraged me to reach the top of Sas Ciampac. I am still smiling about it.

When there is numerous activity options the office hour was invaluable in informing the choice of activity. The knowledge and enthusiasm of the staff was first rate. It was evident that they all shared a passion for outdoor pursuits and seemed to genuinely enjoy what they were doing.

I am particularly interested in WW1 and thoroughly enjoyed the history walks. I found John Scanlon to be very interesting and knowledgable and really enjoyed his company. Combination of interests; walking and military history. I have been on many treks previously but under my own steam.

Overall the I couldn't really fault the Collett's product. I would definitely use Colletts again and would not hesitate to recommend them!

Just back from our first holiday with Collett's and first visit to the Dolomites. The whole experience was simply incredible from the hotel which was 5 star in everything (only 4 stars on the door tho!) the food is an experience that is something I will never forget. The views just appear more spectacular each day as you explore this beautiful place. The like-minded people we met each day whilst walking or chatting with over a drink at 'office hour' the Collett's on site team. We have had a brilliant holiday - thank you to all who helped us plan it. Jon

We enjoyed conversing during meals with fellow travelers. We wanted the convenience of having transportation into the Dolomites and wanted to meet other like minded people on our trip.The staff were extremely helpful and personable. Food was plentiful and delicious. Enjoyed our three days hiking, painting and sightseeing. The Dolomites were more beautiful than I could have imagined!

The staff are a real credit to Collett's. A very cheerful, enthusiastic and friendly group of people - they really made our holiday that bit more special. The choice of walks, plus painting options, worked particularly well for my family. I got the opportunity to do some great high level walks plus some moderate walks with the rest of my family. They really enjoyed the painting days.

The original reason was that we wanted to go to the Dolomites and we liked the fact that Collett's offered walking and painting. But having now gone on a Collett's holiday, I was particularly impressed with the business model you have developed and the staff you have recruited.

Collett's comes over as a very friendly, welcoming company and should be commended for the quality of staff you recruit. Our son is a strong walker but generally not very enthusiastic about going on walks. I hoped that the Collett's holiday would improve his enthusiasm, which it managed to do ten times over - mainly because of the enthusiasm of the staff and their ability to relate to a teenage boy. The vegetarian food in the evenings was excellent and we enjoyed the company of a number of our fellow guests.

Once again , clear and informative. easy route instructions from Venice Airport to Corvara. Matt was very helpful and helped settle us in quickly. Our self catering flat was comfortable , spacious, and centrally located for everything in Corvara.

Office Hour - All very good indeed . Plenty of time for discussion and good ideas offered for walks of appropriate length and difficulty . The combination with pre-dinner drinks works well.

The WW1 walk and lecture from John Scanlon were a highlight for us : he has a lovely manner , is very knowledgeable on his subject , and is very considerate towards guests walking with him.

I think you strike a good balance with regards to safety, making people aware of risks and the need to be well prepared , whilst clear where personal responsibility lies.

Wanted a mountain holiday with flexibility and choice , tpo cater for our family ( mum , dad and two sons 23 and 21). Thank your all staff for their hard work in making our trip so enjoyable!

We had an amazing holiday, facilitated by a great team at Haus Valentin (and Charlie and Aidan - on transfer duty!). Would thoroughly recommend - we will be back!

I was hugely impressed with Collett's. The chalets were comfortable and in great positions or walks. Meals were lovingly prepared and served and the wine was topped up rather promptly! But the staff were the most impressive part - knowledgeable, enthusiastic, efficient, very organised and helpful. This also includes all the office staff and representatives involved in the booking progress.

What can I say?.....Amazing! Stupendous! Wonderful!
My family of four had a superb time with you at the hotel Panorama in Corvara. The hotel was top class - the food, service and accommodation were superior. I couldn't fault it at all in any way.

The Collett's aspect was professional at all times. The John Scanlon experience was amazing and my sons are still quoting him and his vast knowledge two weeks later - he made the holiday for us. The other reps - Caroline in particular were friendly, knowledgeable and approachable too - we wished that we'd been staying in the chalet with them, as they seemed good fun too!
Thank you to all at Collett's for a holiday to remember - we WILL be using you again!

I am always rather reluctant to phone and prefer to have information available on the website. I realise this isn't possible as your holidays are so flexible, and the service I received on the phone was really exceptional: friendly, very helpful and THANK YOU that there is no recorded message and pressing numbers!

I was made to feel comfortable immediately by the Collett's staff and the atmosphere was welcoming and friendly.

The meals were really great - well prepared and a nice variety.

The staff were fantastic! They were unfailingly cheerful, helpful and knowledgable. On some days the distance on buses to get to the walk location was a bit long but I am not sure how this could be improved and still keep the variety of walks on offer.

Office Hour is excellent, lovely to talk to other guests and staff to get ideas of where to go as there are so many options to choose from. Staff are friendly and genuinely want you to make the most of your stay.

An excellent stay at Verena recently. All of the staff were brilliant and the food and hospitality were excellent throughout the week.
Thank you

Why Collett's? Because the information provided on the website, in your brochure and through talking to staff prior to booking was comprehensive and our questions were easily answered.

There was flexibility in when you could arrive / depart from the Chalet and the length of stay. Good choice of activities and options for guided walks etc. The entire holiday package suited our needs.

Just to add that staff we met, without exception, were extremely friendly, helpful, informative and a real credit to your company. They made a real positive difference to our holiday.

Staff very helpful and friendly when enquiring about holiday. We really appreciated John and Tracy preparing meals for our kids early so that they could get to bed at a reasonable time. They couldn't have been more accommodating. Thank you so much, I think you saved our holiday!! Also, the help of staff at office hour was invaluable, they were all really fab. We were really touched too by Matt making our daughter's bed with her teddy sitting up reading "Matilda"!

Why Collett's? Had a brochure many years ago and always wanted to go on a mountain walking holiday.

I was looking for walking holidays and came across Collett's on the internet. We did the hut to hut trip and enjoyed it very much. My suggestion would be to use accommodation in Campitello instead of Canazei as that would cut down on the use of buses which are busy and infrequent (and you can't walk along the road as its too busy). It's nice to be able to go up on the first cable car and hit the trail before the crowds appear! Otherwise a great trip, thanks

Arrived on staff day off, so it was great to be welcomed, briefed, provided with a refreshment and advised where to get food. An amazing choice of outdoor activities - often spoilt for choice. I would happily undertake any of the activities on offer from easy to the harder walks.

A truly superb holiday, with hospitable, passionate folk who make you feel like one of the family whilst providing every opportunity to meet your holiday goals and aspire to a few didn't know you had! We already want to go back again.

Just to say we had a great holiday, combining self catering, a two night hut to hut walk and one night in Chalet Verena. All the accommodation was good, the food at Verena great and the hosts excellent. You really do pick a great group of people to host - they were unfailingly enthusiastic, informative and interesting. We will be coming again!

The staff were wonderful. A pleasure and a privilege to be in their company. They are without exception a wonderful group of young people, interested and interesting. The other guests were great too.

Used you before and was very happy to use you again.
A good guest group anbiance.

We had stayed in Chalet Verena while skiing and picked up a brochure in the room before leaving - the ski experience was so good that I knew my walking friends would love it. All in brochure and I will keep it. I am a good ambassador as I have brought you 6 Scots who will pass on Colletts to their families etc...

Online there seemed to be a greater level of detail, however, I'm not sure you could get this into the handbook.

My responses, both through email and phone, were immediate and always very helpful. Although we were in self catering we visited Verena daily for Office Hour and at other times. We were always greeted with outstanding friendliness and enthusiasm. Maps on route laminates were hard to read, although it didn't matter as Collett's had provided a map.

We were touring different areas of Italy and wanted to spend some of that time in the mountains. I'd looked at Collett's previously and the holidays always looked great so started looking at the website. we've stayed in similar properties in the English Lake District and they are cheaper but the chalet and venue just couldn't be faulted.

The whole experience was excellent, accommodating for families like us wanting easier walks and freedom to do our own thing but also for the more serious walkers.

Many thanks for an excellent hut to hut holiday. The trip notes provided were thorough and it all went without a hitch but best of all are your chalet staff who were all extremely helpful and a credit to Collett's.

The trip itself was demanding but well worth it with some of the best scenery that I have ever seen.

No doubt I will holiday with you again at some point in the future.

The team at Chalet Verena are outstanding. They have excellent knowledge of the walks, go out of their way to engage with guests and become part of the holiday experience rather than just facilitators. A good range of walks is on offer with not too long a journey to reach them. Food was of a high standard with portion sizes good enough to satisfy most after a long day in the mountains.

My only suggestions for improvement would be an earlier dinner time - 7.30 is a long time to wait after a long day - and a more formal walks' presentation at office hours rather than individual enquiries.

Everything was ao well orgnized. I was very impressed! Rachel was phenominal. She was very knowledgeable about thw area and the routes- further personalized our trek after meeting us and inderstnding our abilities and desires for the trip. She was spot on.

Found on the website, but the staff was very responsive and organized on ninitial emails so felt very comfortable booking.

Outstanding.

Perfect - no other words needed!

We had an excellent week of walking, despite unexpected snow in August! The route was well thought out and at a good level for our children (the youngest being nine). The scenery was stunning, the accommodation and food along the way were great. A fantastic week and one that we'd love to do again.

Excellent holiday and I would thoroughly recommend it. The staff were wonderful and the cook excellent in the chalet.

A very lovely holiday thank you. Great staff at the chalet and good self-guided walking notes.

We have now stayed with you on quite a few occasions and it has always been enjoyable. One of your greatest assets is your staff and their local knowledge. So useful if you want to use local transport etc. Returning customer. Good destination. Lovely scenery. Good local knowledge.

Chalet Angelo was immaculate and the meals a highlight among highlights. So much to choose from! The I&I was helpful but I was also looking for more of a description of the hike itself rather than largely navigation. The laminates were difficult to read, but not largely needed on a hosted walk.

The range of activities and options was one of the primary attractions of Collett's and did not disappoint!

Aside from the location in the Dolomites, the assortment of activities, at different levels and hosted or self-guided were the primary attraction. Also the airport transfer was key for us.

Value for money? Absolutely - no way I could have planned and pulled-off such a great trip on my own at the same cost. It was an outstanding value!

I have to say something about the staff - they were awesome! Every single member we had the pleasure to meet were incredibly welcoming, friendly, personable and knowledgable. You do an excellent job of selecting an outstanding group. The entire Covara staff was great - especially Caroline, Natalie, Charlie, Aiden, and Chris

We thoroughly enjoyed our trip and would absolutely book with Colletts again!!

Really helpful when booking. Various accommodation possibilities were explained thoroughly. We arrived when an error seemed to have been made for another booking, so we were somewhat sidelined, though when eventually shown to our rooms were courteously treated!

The laminates were mostly clear, the instructions almost faultless. One turn on the Runch Hut walk was not obvious, leading to a minor detour! However, the maps were not easy to read and your warning to take the proper map was a sensible one.

Possibility of getting to this area for walking without having to hire a car/ drive
Had used Colletts before in its early days in Arabba - Thank you

Staff were always very helpful and enthusiastic. The flower walks were amazing. David was an excellent guide with an in depth knowledge of Alpine flora, he made the walks interesting, informative and fun. Office hour was a chance to meet all the brilliant staff, other guests and swap ideas. Great concept.

I have been with you before and always enjoyed it. A very good company with excellent staff. Next year we might do the Austrian Alps!

We self guided but with only 5 days of walking and having never been to the Dolomites it was great having office hour. Amy was superb, full of enthusiasm and knew the walks well. I didn't get the sense that the others were interested in helping us once we said we didn't want to do guided walks, but that was fine as we were happy to just go to Amy.

Didn't join wildflower walks as far too easy but did enjoy chatting to David during office hour and he gave us some good steers about where to go (we also told him of a great place to take his walks!)

We were very impressed by the staff. They were young but responsible , very pleasant, knowledgeable and performed at a high level. I suggested it might be good to have an older person (like me) on the staff to encourage the older clients. I am available next year! Seriously though, the staff at Angelo, Grace Chris Keith Charlie Dan Jack and the fabulous cook Brendan were outstanding performers.

Amy was delightful,even after our ETA was delayed by several hours due to traffic delays. The packed lunches and the two evenings we ate in Chalet Verena were amazing and excellent value for money. Even though we were self catering we loved the opportunity to meet the hosts and other guests at Office Hour,everybody was delightful and so welcoming.Special thanks to Ailsa,Seb,Adam and Ayden who were so helpful in providing tips and information for our self guided walks and genuinely made us feel part of the group.

As a couple,one who enjoys walking more than the other, Collett's was the ideal compromise. I was able to enjoy walking safely as part of a group,my husband enjoyed relaxing in the chalet.

Please pass on our thanks to the lovely hosts at Chalet Verena,it was very hard to say goodbye they all did a fabulous job.This was our first experience of this kind of holiday and I am so pleased we chose Collett's.

I can confidently say that I enjoyed every moment of our trip and would even consider returning on my own in the future as I felt so looked after.

An excellent week of walking with comfortable accommodation and plentiful food. Special commendation to the Angelo chalet manager - she does a first rate job and the atmosphere is at the same time welcoming, informal, but highly attentive to the needs of individual guests.

Third trip with Collett's to Haus Valentin.
Beautiful location and a perfect Hotel.
Clean rooms.Ours had balconies facing the opposite side of the valley with that memorable view....
Food is superb quality and plenty of it.
A great breakfast before your walking day starts and sets you up nicely.
Fab evening meal and before that home made cake to welcome you back hungry from your day.
Staff are so helpful and enthusiastic.Nothing was too much trouble.
Ideal as well as you all eat in a group at long tables so single travellers are included in everything.
You must give Collett's a try...They've got it right.

Been to Dolomites with them 6 times since 2001.Find both the office and local staff very helpful. Like the level of support - mostly walk independently but like support in respect of accommodation and walk itinerary.

Office Hour - Really great to have this. Your team are so friendly, engaging and tailored their advice and help really well for our group.

Great location and chance to have a 'supported but not organizer's holiday. Always felt we had friendly and helpful advice when we wanted t, but could do our own thing without feeling like we had to stick to a rigid program.

We had a fantastic time. You have done an excellent job picking your team.

All my boxes were ticked! from Angelo balcony views, food, excellent office hour with great programme of walks and cycles through to the enthusiastic team of Collett's people who led and fed for whom nothing was too much trouble.
Enjoyed the two week stay immensely and still only scratched the surface of possible activities despite getting out every day!

Highly recommended by a friend who had a previous Collett's holiday in the area - Value for money? Absolutely.

We had a delightful two-week stay at Pension Angelo in Corvara. Alongside the amazing mountain environment in which we road biked and walked, the staff played a major part in our enjoyment. They were lively, friendly, courteous and hard-working - but also well-informed about what was on offer. Thank you!

We had a delightful two-week stay at Pension Angelo in Corvara. Alongside the amazing mountain environment in which we road biked and walked, the staff played a major part in our enjoyment. They were lively, friendly, courteous and hard-working - but also well-informed about what was on offer. Thank you!

Never come across such a lot of information on a walking holiday and all members of team knew everything and were so enthusiastic, helping well outside of office hour too!

Recommended by an HF leader and the fact that you run from any day of the week, we wanted to start on a Monday and stay for 6 days this didn't work for other companies mainly running Saturday for a week!

We could hardly fault anything, what a great company, the way you recruit and train the team really works!

Fantastic family holiday. Location, accommodation, food etc excellent and Collett's staff in particular were outstanding. Very helpful, welcoming and friendly. Will definitely be returning!

Both my husband and I were very impressed with the friendly staff and excellent customer service we received throughout our whole holiday. I was delighted with our transfer. Our driver told us all about the wonderful Alps and her experiences during the journey, it was very interesting.

Delighted we arrived at our hotel. It was excellent. Our room was lovely and the view from our balcony was breath taking. The all staff were so helpful and friendly. We really enjoyed staying in the hotel. Very pleased with all the information we asked for and received at Office Hour.

We wanted to try another walking holiday company. For the past 10 years with have had our holiday with HF Holidays. We have done all their high route programmes (more than once) and wanted to experience a new area and a different organization to compare.

Thank you for making our holiday so good. Filled with lots of happy memories.

All staff in Chalet Angelo were very helpful, friendly and knowledgeable. Caroline particularly was extremely knowledgeable and helpful. We were always made welcome. Excellent availability of guided walks and the knowledge of the guides for when we were walking without them. Good value for money and location.

The meals at Panorama hotel were beyond our expectation. We were thoroughly impressed at the high standard of the meals and their presentation. All staff were attentive, friendly and willing to help.

Office hour was a fantastic chance to find out relevant information on the following day's activities in an informal, friendly setting.

A great range of daily walks, allowing us to join others or to go on separate walks. Liked the idea that the walks were organised and it allowed us to walk as a group. We really enjoyed our walking holiday with Collett's and would certainly recommend to others.

Yet again another fantastic few days in the Dolomites, we stayed at Haus Valentin and once more were looked after by the excellent Collett's staff, who because of their enthusiasm and friendliness help to make a good holiday really great. Thanks to Henry, Max, Sophie and Alison and everyone else who's name I've forgotten for a brilliant time.

Good hotel location within the Dolomites for our walking and VF requirements. Excellent value for money - Very well organised company, easy holiday booking, no pressure, no fuss, no hidden charges, nothing too much trouble.

We will, hopefully, be back for our third visit next year

Wanted to try hosted chalet style walking holiday. Wanted to visit Dolomites and could not find any other walking holiday companies that offered the same level of choice or knowledge of area. Rooms very large and comfortable, meals generous, wine very welcome!

We had a lovely holiday and would definitely like to come on another Collett's Holiday. We are considering a self guided trek next time. Many Thanks to all the staff at Chalet Verena.

Jack did an excellent job of welcoming us, ensuring a meal was aviable at the hotel, even though our transfer didn't get us in until after 9pm, and making sure we were booked on a walk for the following day. We stayed at Hotel Melodia, which completely exceeded our expectations of a 3* hotel. We got our lunches from Haus Valentin.

Your staff are truly amazing. every single one of them went out of their way to be helpful and friendly. This includes, Jack, Jane, Henry, Max, Allison, Sophie, George, Rachel and Dan. They gave us a really great holiday experience.

Though the Dolomites are stunning and our hotel amazing it was your staff that really made our holiday experience.

I thought the three staff members I met in the reorder and during my hut to hut tour were absolutely first class, friendly helpful and I enjoyed meeting them as they happened to be doing some visiting of the rifugi. They were Beth, max and Alison.
They are also really loyal to Collett's and spoke so warmly of the company.

The Hotel Panorama is really exceptional - Although we only went on 3 accompanied outings, Caroline was enormously helpful in maximising the delight from our private meanderings with her recommendations and local knowledge.

Myself, my wife and our twelve year old son enjoyed a fantastic five days at Angelo and Alpi and all wished we had allowed more time in the Dolomites and less time in Switzerland and at Lake Como. Definitely we will return in the summer and will be looking at the possibility of New Year snow shoeing and skiing.

Many thanks to all the staff at Collett's and particularly the staff at Chalet Angelo who made us feel so welcome and made our brief stay so enjoyable.

Staff were really helpful do we felt we were able to tailor our programme appropriately. Liked the flexibility with respect to number of nights to book which enabled us to get cheap air fares. Staff were very helpful when I phoned to discuss dates and accommodation.

Without exception the hosts were excellent; their knowledge and advice ensured we were able to make the most of the area during our time away. Special thank you to Ben who found me some crutches which enabled me to get home!

Mixing and eating with others. Options and flexibility with itineraries, Excellent local knowledge and provision of information, Options of guided walks or doing our own thing. You have done a fantastic job in selecting and training excellent staff. They are a key to thisgreat holiday: knowledgeable, friendly and helpful when wanted without ever being intrusive or over-formal. It was nice that they could join us over dinner from time to time.
This was a fantastic holiday.

I was recommended to try Collett's and I was very happy that I did. I was presently surprised at how friendly the staff was, as well as extremely knowledgable about the area. They were always on hand to answer questions, and were great when out on the walks. My partner and I stayed in self-catering apartments and they were clean and tidy, it also had an amazing view of the Corvara from the terrace. We thoroughly enjoyed ourselves and would recommend Collett's to others.

The variety of activities and the standard of the accommodation appealed to us. The information and advice on what to do was also a factor. The accommodation and food were excellent, and the staff were very knowledgeable and friendly. The staff were brilliant, both in the hotel and when on the walks. Special thanks to Dan and Ayden, who were really helpful and supportive.

The so-called huts are 3* chalets with great food and each day begin with a chair lift to get right up close and personal with alpine fields of wild flowers and amazing rocks formations. This part of northern Italy was part of Austria before WWl which explains the Italian Tyrol which still looks, feels and sounds more like Austria. La Marmolada glacier formed part of the main front and the 'via ferratas' are the tracks that were made to carry weapons and supplies. Today, fearless hikers use helmets and safety harness to hike on these steep and challenging paths; when push came to shove we opted for the guided wildflower hike ? and it did not disappoint. Refugios are never far away and a hot chocolate and apple strudel were usually involved along the way.

All up it was a great adventure and already we're looking at Collett's options for another wonderful holiday next year and a big thank you to the dedicated, friendly and professional support staff we encountered at the base chalet Angelo.

The staff were brilliant and very knowledgable.The team were great, I arrived after 8pm but the team had my dinner waiting (with wine)! Thank you.

The food was great. Good selection at breakfast, nice lunches, excellent afternoon cake when we got back from our walk and lovely evening meal. I had to change room during my stay - the team sorted it all out so I didn't miss any walking. Office hour was great! The team in Haus Valentin were very knowledgable about the various walks on offer. A good selection of guided walks available throughout the week.

A fantastic holiday - thank you to all of the team at Collett's! A special mention to the Haus Valentin team who do an amazing job! I will definitely recommend Collett's and Haus Valentin.

I am considering returning to Badia as there is so much to see!

We had to wait a fair while to get to our room when we arrived, which was a bit of a pain after quite a long transfer, but we were part of a large party and were the last to arrive and I think there had been some problems with people wanting to change rooms due to the ceiling height so there was some confusion. Not a major problem in the context of the week though.

The food and wine in the evening were of a particularly high standard.

I did not go on flower or painting walks, though other members of our group did. One also went on a cycle trip. I am sure you will get separate reports from some others of our group but, in case not, I know that everyone who went on these very much enjoyed them.

We have been with you before, to the Picos and had an excellent holiday there too. Your formula works very well for this type of holiday. We look forward to another trip with you, probably in 2018 if the legs are still holding up.

Just to say thank you. The whole way you organise these holidays works very well. There was a fair mix of walking ability in our party and there is something for everyone in terms of level of difficulty but also in terms of themed walks. As per the Picos, all of your "walking organisers" are really pleasant and friendly.

I had a wonderful week in the Dolomites. I travel a lot on my own and you never really know what to expect, but I felt very welcome and comfortable both at the Chalets and the Refugios I booked through Colletts. At the chalets, Office Hour is a great way to socialise and meet other walkers. I did a mixture of hut-to-hut solo walking and group walking (such as the wild flower walk) and I loved them both for different reasons. The staff at Colletts are really welcoming and friendly and the food is delicious (you definitely don't go hungry). I'd not hesitate to recommend them and I'd happily book another holiday through them.

All of the staff were invariably cheerful, enthusiastic and enormously helpful, especially Caroline as chalet manager

Even as self guiders on 6/7 walks during our stay & staying at other accommodation we were made to feel most welcome at Office Hour which was a big factor in the success of our holiday.

As we self guided on 6/7 walks not really applicable to comment here (on the one guided walk we were only a group of 5 guests - ideal as it was a busy route. Most useful to do a guided walk on day 1 as we got to grips with bus routes & our guide gave us lots of useful information for a successful holiday.

Ticked all the boxes for what we wanted to achieve on our holiday; booking staff very helpful, flexibility with departure/return dates, great hotel accommodation on offer and the choice of guided/self guided walking.

Level of service was excellent, all questions answered satisfactorily. The meals were amazing (Chalet Verena), excellent standard. Better than we had expected. I researched Collett's via the website and liked how it sounded. Once we made contact, the staff were efficient and friendly. You have put together an amazing group of young people who were helpful, courteous, casual but professional at the same time. They worked well as a team and were always willing to assist and engage with people much older than themselves. Your staff are a credit to you and the Collett's name.

We arrived on the Staff Day Off and earlier than expected. We found a welcome note at the Verena from Seb to ring him (Phone provided) which we did, he duly came back shortly afterwards and made us feel immensely welcome, offering us a drink and making time to talk us through everything, before then taking us onto our self catering apartment and providing us with a welcome basket of a few essentials. Nothing seemed too much trouble, even though it was his day off. All the staff made us very welcome at the Chalet despite us being in SC accommodation all introduced themselves first time they saw us and made us very welcome at the chalet at all times.

We were encouraged to come to the Verena for Office Hour where crisps/snacks were made available and in general the hospitality of all staff was excellent.

This trip was just a holiday for us, Staff appreciated this and despite use not doing much other than enjoying ourselves, where possible they offered advice so we got to enjoy as much as possible.

All round great service for start to finish in UK and when on site. Your team do you a great credit.

Austria next month and Wife is keen to return next year to Dolomites again booked accommodation with yourselves.

Why Collett's? From the initial inquiry to our goodbyes leaving the Dolomites, customer service was superb!

We all really enjoyed our holiday in the Dolomites - the scenery was beautiful, the staff incredibly friendly and helpful, the chalet was clean and ideally located, the food was amazing and the walks were great!

Just put mountain walking holidays into Google, found Collett's and it seemed to be just right for us.

Very helpful on some specific questions about local travel as we organised our own travel right to Badia, by train and bus. I had a text from you just after we reached Hotel Melodia at about the time we had indicated. We then fixed to walk to House Valentin at 6 which was a very pleasant welcome. Hotel Melodia met or exceeded all our expectations. It was excellent in every respect.

We largely organised our own walks and activities but visited at Office Hour on three evenings during our week, which was very enjoyable and staff were very helpful in suggesting some walks and providing laminates.

We arrived late on Tuesday and missed the daily meeting, but we were called to arrange a meeting on Wednesday morning which was very good. All the staff we met were really friendly and helpful. The information and route suggestions were great. I wanted a holiday in the Dolomites and your website came up. We were impressed by the information so we decided to book. Value for money? It was quite expensive, but the quality was excellent so yes. I read through the brochure and may try Austria.

After staying last year in Angelo we made a couple of comments & were pleased to see that you had taken notice e.g. putting a shower curtain in the room & offering porridge for breakfast - thank you!!

You are the only company that give so much flexibility, I walk & Richard can cycle or we can do our own walk - perfect

I was interested in going to the Dolomites but wanted a group trip in case my teenage daughters didn't want to come but they did and loved the experience!

We had a great time in Badia, that was made possible by the friendly and enthusiastic staff. It was our second holiday with Collett's and once again we were impressed by all the organisation. If you want to be on a holiday with like minded people Collett's are a good choice.

Our second time with Collett's and we weren't disappointed. The transfer, the friendly welcome, the walks, the accommodation and the food were excellent. All the staff work as a team to ensure we all had a great holiday. Top marks all round.

Chris was very knowledgeable & thorough with the self guided routes &maps plus additional info such as bus times. He put all my concerns to rest.

The hut to Hut routes & plans were excellent. The hut to Hut tour was right in the area I wanted to explore & it was the perfect level for my first solo trek. Good support, but plenty of independence. I was very impressed with the kind hospitality & professionalism of all the staff I came into contact with.

Yet another great success - holiday care of Collett's. Thank you. I had a fabulous time in Corvara. The combination of staying in the Hotel Panarma, joining everyone in Chalet Angelo for office hour and evening meal was brilliant.

Your chalet staff are a credit to the company. Helpful, hugely enthusiastic, competent and extremely nice. Well done the team! The weather was interesting the week I was there! An unexpected snow storm one night put pay to much of the following days itinerary. The wild flowers certainly had suffered and it was very noticeable that the local farmers had struggled to make hay this year.

Book again another year?! Silly question. Definitely!

The professional image of the website determined our decision to go with Collett's for our holiday.

It would have been nice to receive the hard copy of the itinerary, guest handbook, maps and route prior to our departure for us to vet. We live in Australia, and were told on the 15th June that these would be posted to us, however, we had already left for Europe by that stage so only received the maps and route on arrival.

All staff were exceptional in their positive, friendly and professional manner. Having known nothing about Collett's other than your website and email communication, it immediately put us at ease with the company with which we were dealing. We did the hut-to-hut. All accommodation venues were fantastic.

We wanted to do hut-to-hut walking and preferably self-guided so we researched the internet. There were a number of companies offering holidays, however the Collett's website reflected a professional image which determined our decision.

Our 7 day Hut-to-Hut walk was one of the best holidays we have had. Although it was self-guided and coming from Australia we had no idea of what to expect, the route information, maps and friendly assistance from the Collett's staff ensured that we well equipped for the week. Thank you.

A great week spent in the Dolomites. The enthusiastic staff, walk itineraries, accommodation and scenery were superb.

It was wonderful. The staff were young but knowledgeable enthusiastic and very competent. We will be booking another Collett's holiday and recommending them to all our friends.

Our flight was cancelled and we had to rebook from a different UK airport to arrive in Treviso, not Marco Polo, too late to be picked up. Viv at Colletts HQ was extremely helpful, advising us that a day in Treviso was in fact a bonus (she was right), recommending a perfect hotel (Continental) and rearranging the airport pick up. We arrived at Chalet Haus Valentin a day later than planned, on the staff day off, but we were met, shown to our lovely room and then accompanied into the village and shown the restaurants. This standard of care was maintained throughout the holiday - the staff were exceptional and we thoroughly enjoyed the Chalet experience. We mainly prefer self-guiding, but the chance to discuss walks with staff and other guests was really helpful and the laminated route cards were great. We did the guided wildflower walk with David which was wonderful - he had extensive knowledge but also knew where to find some secret treasures! The food was delicious and the magically topped up carafes of wine were greatly appreciated.
Thank you - we hope to see you next year.

Because of injury on the way to Corvara, my wife wasn't able to join in with the walks but we still both had a really excellent holiday. The area is ideal for walkers, cyclists, climbers, Via Ferrata, flower lovers and those just wanting to take in the scenery.
Breathtaking views in all directions.

We stayed in Hotel Panorama which I'd recommend to anyone. The hotel is comfortable, the staff welcoming and attentive and the food is truly excellent ... top class.

Staff enthusiasm and knowledge at Angelo was unbelievable. They work so well as a team. Food was always outstanding. Didn't go on WW1 walk as they were not available at this time but the knowledge of some of the staff was remarkable, i.e. Jack and Dan on the Col Di Lana walk.

We had a really wonderful time with you at Angelo Chalet in Corvara. From the minute that we were met at the airport we were able to switch off and relax. The staff were so welcoming and helpful throughout our stay. They work so well as a team, producing a comfortable atmosphere the whole time. The evening meals were excellent and we found the office hour to be a really sociable occasion. The area and the walks were fantastic. So pleased that we booked for the fortnight rather than a week.

We enjoyed the food on the whole, it was great to sit with other guests and chat, the wine was free flowing and attention by hosts at the table was excellent. There was plenty of food at both breakfast and dinner. The welcome at office hour and serving of drinks was a lovely touch.

General Comments: We had an absolutely fantastic holiday in the Dolomites with Collets , we have not holidayed like this before, we normally self cater and we really enjoyed the company of the other guests and the hosts . The hosts were all excellent at Chalet Verena and also those we came into contact with from chalets. They really seem to enjoy yet heir job and seem to enjoy the contact with the guests.

We had an absolutely fantastic holiday in the Dolomites with Collett's , we have not holidayed like this before, we normally self cater and we really enjoyed the company of the other guests and the hosts . The hosts were all excellent at Chalet Verena and also those we came into contact with from chalets. They really seem to enjoy yet heir job and seem to enjoy the contact with the guests

The hosts were so lovely and welcoming at office hour and so enthusiastic and informative. Our first accompanied walk which included WW1 hospital was led by a host Jack who seemed a little unsure of the route especially toward send of walk. However he was very enthusiatsic and Ailsa who also accompanied us and was in her first week with Collets was charming, attentive and showed great concern for her guests - especially as I had commented that I had a foot injury and was finding some of the walking difficult, she remembered to enquire throughout our holiday and show concern. She also engaged so enthusiastically with us whenever we encountered her.
Our second walk - Lake to Lake - we drive to Haus Valentin to meet the rest of thr group but message had not been passed to Caroline so when we phoned her the walk was underway, however she retraced her steps to meet up with us,was extremely apologetic and charming and attentive excellent company throughout the walk. Absolutely lovely!

I saw an article in the Waitrose weekly paper about walking in the Dolomites by Clare Balding and I looked up companies that provided such holidays, and the holiday she detailed looked like what you had to offer. I lived the way your staff were so helpful on the phone and the website was excellent.

short break in Corvara, Chalet Angelo. Very friendly and welcoming place to stay, staff were extremely attentive to your needs and nothing was too much effort. Breakfast and dinner was served at a good quality, with plenty of decent wine in the evening. Generally a very good place to stay to enjoy the amazing Dolomites!

The chalet we paid for was not available but we have now been reimbursed with the difference in cost , for which many thanks. Our holiday was most enjoyable and I would book with Colletts again. All staff members were friendly and helpful, patient, enthusiastic and overflowing with flower knowledge!

Excellent reputation and information prior to booking - We would like to thank you for a most enjoyable holiday in a stunning location. The enthusiasm of the staff was a great tonic and the help and advice we received was excellent. We cannot wait to return!

Five of us spent last week in Chalet Angelo, Corvara doing Via Ferrata. No probs - enthusiastic, friendly/efficient staff - great food (our 2 vegetarians well catered for) plus wines & beers. It was interesting to meet experts doing courses in flowers or painting etc. We hired a car through Avis at Marco Polo airport and found it invaluable in reaching various starting points for VF's - the Cicerone guide is pretty hazy - Collett's laminated routes are better but not infallible - I guess the main risk is where ropes are frayed or bolts are hanging loose in the wall but none of this is a show-stopper provided you have climbing partners around. Seems to me that soloing the bigger routes is possible but you need to watch the weather - avoid being high up after 4.00pm, plus the rock varies - you probably need to be climbing at severe/VS if you want to solo. One warning about Marco Polo hire-cars - the airport's a building site - it took us ages to find the rental desks (3rd floor) then even longer trying to get out of the multi-story. Next time I'll try Treviso...

Thank you for the atmosphere and the slick way your business operates. For us, as a couple from NZ, it was especially good to meet up with others who have similar interests. The enthusiasm of the young staff members was also great.

Pete Critchlow was extremely helpful before our departure with knowledge about the walks and general information.
I had to ring up to ask for the handbook, 10 days prior to our departure. Office Hour was a great way to meet staff and people in a friendly, informal environment. All the staff we met were an important part of the holiday. Knowledgeable, fun, friendly and helpful. We had a marvelous time, and have recommended Collett's to other people. We are planning to do a Collett's trip to Wensleydale next year.

A good place to stay; wonderful staff, pleasant welcome, friendly atmosphere, great rooms and hearty food. Location is convenient for registration, start and finish locations.
Be aware that Pension Angelo is a short 16% climb up from the town.

Low Level Walking, Moderate Level Walking, Wildflower Walks, Via Ferrata, Mountain Scenery..

The right combination of location, arrival day and duration, and freedom to join groups or go independently - exceeded expectations.

My transfer, in total, took 9 hours including 5.5 hours wait at Marco Polo. The meet and greet arrangement appeared rather haphazard and I only made contact by chance. I would suggest a Collett's penant or similar that is more obvious than a clipboard which was, in any case, absent at the allotted meeting time. I arrived in Corvara absolutely shattered after arising at 03.00 hours BST to the usual very warm welcome from Collett's staff. Partly as a result of my fatigue, I developed a cold and chest infection which somewhat ruined my holiday. This, of course, is no fault of Collett's and just my misfortune. I couldn't fault anything about the holiday, good food, great company and brilliant staff. Whoever selects them deserves a large bonus! Just one suggestion: it would have been appreciated, on a day when temperatures were over 30 degrees C, if complimentary water might have been provided on the mini bus.

The welcome was honest not put on, and the team even checked with us on the day to check everything was going ok. The team were very helpful and eager to please, to make sure we had a great day each day. Why Collett's? Appeared to offer help with planning our days. Actual help exceeded expectations!

Low Level Walking, Moderate Level Walking, High Level Walking, Wildflower Walks, Mountain Scenery - Attracted by professionalism and helpfulness of initial contacts, along with excellence of website. Collett's provided exactly what I was looking for, namely guided walking and an excellent hotel, along with the ease of a Venice add-on. The Venice hotel (Locanda Orseolo) recommended by Collett's was an absolute gem, and only a couple of minutes from San Marco. And it was a delight to stay at the Panorama Hotel in Corvara for 11 nights.

Meals were fantastic - much better than we were expecting
Packed lunches could perhaps include something a bit more interesting. We ended up just ordering a roll every day rather than the snack pack, but the rolls were very tasty!
Thanks to all the staff for making our holiday exceptional!

Staff were very friendly and welcoming and gave good recommendations on the type of activities we were after. Showed real interest in our days activities at office hours as well as other general chats during the day. A great team of people.

The mountains make the holiday spectacular but it's the accommodation and staff that make the holiday so relaxing. This was my sixth Collet's holiday and I've always found the staff friendly and enthusiastic.

Excellent staff, service, and hotel Panorama, food to die for! Hiking in the Dolomites, Corvara region, was superb. Collects staff were so helpful on all hikes in the region, and the office hour really helped you decide easy, moderate, or go long distance. Nothing was to much trouble, and Caroline as manager, helped us even print off our boarding details! To all our new hiking buddies, thank you for the experience, and Mike from Brighton, we love your pink hiking shorts! Xo

We wanted to walk in the Dolomites and to have freedom to choose whether to go on a guided walk or to walk independently but have access to walking route maps.
And we like the idea of meeting like minded people.

Excellent self-catering accommodation in a fantastic location - Corvara.
Staff were very helpful with advice and information for planning our walks and via ferrata expeditions.
Thoroughly enjoyed the holiday.

Our Colletts holiday in Chalet Verena, Dolomites was superb.
All the staff without exception were wonderful - very knowledgeable, friendly and helpful.
Food was excellent (thanks to John and Tracy!)
Will definitely book with Colletts again and thoroughly recommend them.
Thanks to everyone!

A great holiday. Excellent location, with professional & personable staff. Good food. Sociable. Wide range of walks at different levels, can be tailored on a daily basis to suit circumstances. Very impressed by Collett's.

Thanks to Caroline and all the crew at Chalet Angelo we had a great time very well run nothing to much trouble always there to help with advise on walks at any fitness levels.Would recommend Colletts

All of the staff were execeptionaly friendly and helpful - a credit to the company

The only thing we were not aware of that would have been useful was that when we arrived on the Saturday the shops had already closed & were not open until the Monday - a bit tricky for self catering. Expected more to be open as it was when I came in the ski season. But was OK with having breakfasts & packed lunches in the chalet.

Had been out for a ski holiday & wanted to see Corvara in the summer. To come with Colletts again was first choice. Like the format of the Guided activities.

Enjoyed being able to choose different levels of walks depending on how we felt each day & having different company / guides each time. Good to have the knowledge of the staff about the walks & areas at office hour.
The Staff were all happy & enthusiastic, loved what the were doing & the area. Which helped everyone mix & get along. Certainly we walked further than we would have on our own.

The accommodation was very good (Chalet Verena), the chalet hosts - John & Tracy were excellent - as was the food.

There were four in our party, and between us we took advantage of the harder and easier walks (all walks very good and well led), the flower walks (probably a little early in the season - but there were plenty of yellow, blue and purple flowers out all the same!). And the icing on the cake? A very memorable Sella Ronda by bike - absolutely rained cats & dogs, but that didn't stop not one but two staff coming out to guide me round. Outstanding.

Can't wait to come back.

The organisers were all so charming and enthusiastic - it was their input that made the holiday so enjoyable for us. Our special thanks to Henry and Jack.

We did this tour in 2014 so this is a very late entry but for anyone thinking of doing this particular itinerary all I can say is - go for it, it's a fantastic 6 days in the beautiful Dolomites. In early July the weather was cool and snow was still lying in quantity; together with my wife's imaginative diversions we had what felt like a pretty adventurous few days. Needless to say, the arrangements worked brilliantly; Rif Biella (wonderfully remote) and Rif Laverella (Finish sauna) were hut highlights. The walking is tough in places with a few 'scrambly' sections but more a vigorous day in the Lake District than Crib Goch.

The staff were great, swapping a bed over once and being genuinely friendly. We had previously stayed self catering with Collett's but enjoyed getting to know other guests in the chalet and socialising more. The location, activities and friendliness of the staff meant we had another truly memorable holiday that all 4 off us will remember a long time.

Thoroughly enjoyed our Collett's holiday - thank you. It was really well organised with plenty of variety and options, allowing us to reach areas in the Dolomites that we would never have found on our own. Self catering was perfect for our family of four

We were a grownup family of 6, each person thought the holiday was one of the best they had enjoyed. The "huts" were very welcoming and standards were high for that type of accommodation . Thank you.

Excellent holiday, thorough organisation by staff who were helpful with every detail from booking to leaving. Scenery in Dolomites was more than stunning. Huts were welcoming and food great in each one. Thank you.

I was impressed with how quickly emails were answered and issues dealt with. Thankyou. Throughly enjoyed our Colletts holiday thankyou. It was really well organised with plenty of variety and options, allowing us to reach areas in the Dolomites that we would never have found on our own. Self catering was perfect for our family of four.

I stayed at Chalet Haus Valentin in September 2015.
It was a perfect holiday for me as a single traveller.
The chalet staff were hard working, enthusiastic, knowledgeable and really helpful at all times.
My single room was clean and comfortable with a great view.
The walking (group and self guided) was varied and well paced.
Evening meals with other guests helped everyone to socialise, over generous food

Great value for the money, fantastic location, flexibility, airport transfers available, great reviews on website!!!