Seasonal work – Collett’s Mountain Holidays

You seem to offer the best in mountain walking with choices of accommodation and whether to be accompanied or not.

Collett's is an excellent company and its staff are a credit to it. They manage to combine friendliness and professionalism in a very engaging way. The company has obviously grown significantly since we last used it (16 years ago!) but it retains the flexibility which has always been its USP. We would love to come back to the Dolomites with you again or perhaps try out another of your destinations.

Offered flexibility of dates, accommodation and offered transfers to the Dolomites.Liked the personal approach when I phoned - no call centre.

Thank you for a lovely holiday. The staff you employ are all excellent and enthusiastic.

An excellent well-organised company with friendly helpful staff at head office and at the resort. We could not have wished for a better holiday and would highly recommend Collett's.

Been before and we like the setup - As always it's your staff who guarantee the quality - thanks to all we met at Verena and Angelo!

We stayed with Colletts in a hosted chalet in Arabba 10 years ago with our daughters, 5 days at base and 3 nights hut to hut walking. I think it was our best family holiday ever. We thoroughly enjoyed our week in Corvara. All the staff went out of their way to make it a great holiday. Thank you!

'Office Hour' was very good with a chance to plan the next days walk and meet up and socialize with your fellow travellers.I thought it worked very well just planning out each day the night before. The staff were really good and friendly to all.

The staff in the Panorama hotel were very friendly and welcoming. It had a very warm and welcoming feel to it.

This was a very enjoyable and well organised holiday. Will most likely book another holiday in the future.

We loved Hotel Panorama in Corvara and can happily say it is the best hotel we have stayed in (there have been a few over the years!). The staff and service was outstanding!

We were not specifically booked for Wildflower / WW1 walks, but these were easily catered for during a number of our walks. So we were very happy.

Just a big thank everyone for making this a wonderful and most enjoyable holiday. In particular please thank Charlotte & Max, Jen and Al for being great guides and making us very welcome. We will be back and hopefully next year!

Wildflower walks. Very flexible unlike doing a similar thing with another company. We did go on every flower week available during the 2 weeks but it's nice knowing it's not automatically expected.

Hotel Panorama was a first class hotel. All the staff were so pleasant & obliging. The shuttle service to / from Corvara available from the hotel was excellent. A lovely family atmosphere. The food was a gastronomic adventure - outstanding.

This was our first holiday with Collett's Mountain Holidays. We stayed in The Hotel Panorama in Corvara, In The Dolomites. We had a fabulous time, both enjoying everything the hotel had to offer and the varied guided walks. We will certainly be back next year!

Had an absolutely wonderful 4-night stay at Chalet Haus Valentin! Particularly grateful to Sonny and Beth for all their help. Unfortunately this trip I had prior plans and so didn't attend any of the guided walks, but would really want to join the next time I go. And I'm pretty sure that the next time I'm back in the region, I will stay with Collett's again, maybe in a different chalet. Thanks so much for making my stay unforgettable!

Just spent a week in Corvara being looked after by the ever helpful staff at Collett's. Everything went well during the week from the transfers to the accommodation (Tino 5 - great views lovely apartment) to the walks. Even when we went off by ourselves on the odd day the staff could not have been more helpful. Never felt any pressure to join the guided walks or other events. From my point of view there is little I would change or needs attending to. It's been 14 years between visits (far too long I know!) but even though personnel change, Collett's, in my view, have certainly found a unique and winning formula for walking and holidaying in the Dolomites. Many Thanks to all the staff at Collett's in Corvara. I am pretty sure we will be back again. Simon & Christine

Collett's treats you like a member of the family - the friendliness and family dinner, where everyone eats the same meal at the same time, was a real pleasure.

You offer flexibility - I wanted to walk two weeks in the mountains and other walking companies only seem to offer a week. As a Collett's rookie, I am very impressed by the model you use: flexibility, multi-activity, and particularly the calibre, enthusiasm and customer orientation of the young staff (many rookies themselves this season) makes them stand apart from other walking companies I have used.

I was also impressed how the walk organisers moved the walk normally done on Fridays (Sassongher) so I could do it - I had the Marmolada trek on Friday...

We couldn't have expected any more from the staff member, Jordon, who met us. He was courteous, informative, friendly, poured us a beer and seemed to have all the time in the world. We hadn't realised that he would be on hand for most of the day so hung around a bit in Corvara so that we weren't early. It appears that there are staff there all day, even on the off day.

You've heard it all before, I can see that from the reviews. But what made this holiday really special, apart from the stunning Dolomites and the good weather, were two things: your outstanding staff, for whom nothing was too much trouble (they put on two walks in our second week because we had suggested we would like to do them) and who really seemed to love their jobs and enjoy the people, and the flexibility to do whatever we liked every day

Choice of guided walks, family feel of the company, ease of website and finding what I was looking for. The staff at Haus Valentin could not do more for us all. Wonderfully helpful, good company, excellent knowledge.

What a wonderful stay it was. All staff there were wonderful, but I'd specifically like to thank Josh, he was very patient with me when I was lagging behind on the two walks I did with him, gave me encouragement, a thoroughly nice young man. Loved his poems! Sonny was wonderful when organising for me to stay at Haus Valentin rather than move to Verena as booked. I wanted to stay where I was. Caitlin was lovely and very positive, very professional on the two walks I did with her. Beth was great conversation on airport transfer home. Jordan beams from ear to ear all the time and knows his stuff!

We've been with Collett's many times and the way the holidays are run suits us all with our varied interests and abilities. The staff are always excellent and it's nice to see familiar faces sometimes!

Thank you for another excellent holiday! Fantastic staff, accommodation, food and scenery - what more could you ask for! Matrei, Erhwald, Picos are destinations we have been to with Collett's, but we still keep coming back to the Dolomites! As always, the flexibility is what is important to us - we all want to do different things and Colletts allows us to do that in great company!

Emma, Hannah and everyone in Corvara are truly kind, thoughtful, and pleasant folks. My family of six stayed in Angelo, Alpi, and Panorama in various periods of the week, accommodating for the Maratona spectating. The staff are excellent. This is the among the best family vacation we've ever had involving our adult children and their significant others. Each couple got to do the hike or the cycling they wanted, alone or with other members, as there are many hiking trails, guided or privately. Having two rental cars from VCE airport for family of six adults helped hugely with the daily logistics. The Dolomites is simply the most stunning area for summer hiking because it is the only one of all such beautiful mountains (Tetons, Sierras, Inyo, Patagonia, etc) that are so accessible and cultivated. Thank you for a wonderful week.

Just returned today (9 July) after an amazing week staying at Haus Valentin. This has to be one of the best holidays I have been on. The Dolomites are astoundingly awesome. The staff at Haus Valentin are wonderful, a credit to the company, their enthusiasm and passion for the company and what they are doing comes across all the time. Can't do enough for you. Patient, caring, interested and interesting, very knowledgeable. Great choice of walks, great encouragement when I was concerned I was lagging behind. I'd like to specifically thank, Josh for his patience and the above encouragement (and poems!), and Sonny for her organisation in allowing me to remain at Haus Valentin rather than move to Verena. Also, Caitlin, Beth & Jordan, a fab team. I hope they see this. I will be back, and I'm not just saying that. 😊

Excellent in all respects, my 6th time with Colletts in the Dolomites, and the 5th time at Pension Angelo. Beyond the great location and accommodation, the young staff are absolutely first rate.

It is difficult to find the words to say how much my wife and I enjoyed our stay in Covara. What an amazing location with an extraordinary variety walking opportunities in particular. The Collett's staff were more than helpful and I would like to highlight the efforts of Sandy and Tom whose advice and guidance were very much appreciated. The Hotel Panorama 'fed and watered' us very well and the daily exertions were very necessary to keep the waistline in check!

Holiday very enjoyable and successful. Only negatives are that the evening food in Angelo was uninspired (at the lower end of what I am used to on chalet holidays) and may I suggest that the walks programme sheet is updated more frequently on a rolling basis, so that for example on a Friday you can see the programme for a week rather than just the next couple of days.

Corvara is a truly excellent location for a walking holiday. We did some old favourite walks and some new ones too (which are now added to the favorites list!). We stay in Tino/Sara self catering apartments and are always pleased with their level of comfort. As always, the Collett's people on site were really friendly and helpful. While it's probably unfair to single our individuals, special mention must go to Jen and Emma for doing the superb Lago de Lagacio walk with me. The only minor gripe is that when staying for more than one week, some of the walks are duplicated yet others, which we particularly wanted to do with a Collett's person, were scheduled for after our departure. Oh well, I suppose that means another return visit...

Staff on walks, cycle were chatty and interesting, made the day very enjoyable. Shared their Experience of the area whether summer or winter.

Staff at office hour were really helpful, nothing was too much trouble, and always enough staff available if you did need info.

Meals were varied an plentiful without being overly rich. Good use of pulses and breads.

The staff were well bonded and worked as a team. Great characters with loads of personality who made the holiday memorable. Big thanks to Adam chef, Domestic staff making our room look welcoming and tidy. Max for his honest chats and sharing his stories and dreams - Charlotte for bringing a wee bitty of Scotland to the chalet. Hannah for taking us over our 1st mountain pass on bikes.

We had a fantastic holiday, and were SO impressed with all the staff we met. They were so helpful, and enthusiastic and unstinting in every respect. The Dolomites are incredibly beautiful, and we really felt we had experienced a wide variety of walks thanks to the professional guidance we had. It really did surpass all expectations, and I look forward to returning soon!

Our first experience of Collett's was most enjoyable.Haus Valentin had a great team.

Our first time in the Italian Dolomites and we both said "why did we not come here before?" Having never travelled with Collett's before, everything was a new experience - and what an experience! From the moment we were collected from Venice by our transfer driver, we felt welcomed and in good hands. This feeling continued throughout our one week stay. The staff at Chalet Verena were faultless in their attitude. Nothing was too much trouble. They were knowledgeable, aware of our requirements and keen to help in any way possible. The rooms were large, spotless, light and airy. Housekeeping was regular and of a high standard, food was plentiful, tasty and varied.

We were welcome to go on any of the organized walks or make our own plans. When going our own way, information on our plans was readily available and with first hand knowledge.

We won't attempt to name individual members of staff in case we miss some and it may look like a criticism and we have no criticism. The rest of the hospitality industry could use Collett's as an example to follow in making guests feel welcome, comfortable and in good hands. We will be back.

The staff at Chalet Angelo were all charming and delightful company, helpful and informative too. All the walk organisers were a pleasure to spend time with. You obviously have a finely honed staff recruitment process - congratulations on having such a lovely team!

We had such a great time that we've already booked our next visit! We were in chalet Verena, very comfortable, very well fed, and made to feel extremely welcome by all the staff. Walks were breathtakingly beautiful, and the weather was amazing (a short storm soaked everywhere but was dry again within an hour!). Staff were great - all of them. Strongly recommend this as a holiday if you like the outdoors.

I arrived with my husband and a friend who had not walked before. The Collett's staff were helpful in suggesting easy walks to get us started. All the staff were excellent - full of enthusiasm, helpful and hard working. Nothing was too much trouble.
Haus Valentin was very comfortable and the food superb. My husband had stayed before and he had sung the praises of the chalet and staff. Having raised our expectations there was a danger of us being disappointed but we were not - everything lived up to or exceeded our expectations.
We did so enjoy the flower walks guided by Viv.
Thank you to all concerned.

We are shortly completing our stay at Chalet Verena in Corvara. The whole experience has been amazing. Nobody could be disappointed with the Dolomites, but with the excellent staff of this organisation they have made our time here extra special.

Having like minded, positive people around from the minute we arrived has made us want to return as soon as we possibly can.

Thank you to all the team who give 100% all of the time.

This was our 5th Colletts holiday & we wanted to treat our daughter and son in law and hopefully get them interested. The Dolomites seemed the best of the 4 to start with, because of the great atmosphere and bar area to relax in in Haus Valentin.

We love the fact that we don't have to organise too much and can just enjoy the holiday - love the included dinners and wine and office hour with such an enthusiastic team for whom nothing is too much trouble. Kaitlin was particularly helpful in sorting out a suitable walk for us on our last day and Beth was very helpful in sorting out a different high walk for Ross & another couple when there were no takers for the listed walk.

Why Collett's? Location, telephone support with choosing, price seemed reasonable, flexibility with traveling dates.

We have had the perfect week - and that was greatly enhanced by the hardworking Chalet Haus Valentin team. (Fellow guests were lovely too). Hosts made sure that we were able to plan our next day well...we didn't have to seek them out - they helpfully approached us to make sure all was taken care of with routes & planning.

I think our ability fell between Moderate and Hard, so it was good to know that there were some 'bail-out' options on the harder walks... but fantastic sense of achievement when we did the hard ones completely, and never felt pressured on speed - which was great. All of our hosts were brilliantly helpful and polite.

Superb holiday in the Dolomites with 6 of my hill walking friends. We had a week at Chalet Haus Valentin in Badia. Very comfortable chalet with a nice bar and great views from the terrace. The meals were excellent. The Collett's reps were really welcoming and provided us with good advice on the walks and the via ferratas.

Wonderful experience. Everyone we met from Collett's was friendly and helpful. The Dolomites were magnificent. Would have liked some discussion and choice around our route and trails. Would spend more time higher.

Came highly recommended and the holiday seemed to be exactly what we were looking for, I think that your staff are wonderful. Whatever your recruitment policy - don't change it!

We looked at alternatives and found your flexibility very attractive. From the first phone call to the resort staff we found your staff the best we have experienced. Thank you , we had an amazing memorable holiday which was crowned by your outstanding staff.

10 days at haus Valentin fantastic food and company the daily walks were enhanced by the lovely enthusiastic and friendly staff that made sure everyone was looked after. Couldn't have wished for a better holiday.

An outstandingly good experience. I was nervous about the "communal" aspect of shared dining etc, but your staff are very well-chosen and superbly professional. We were made to feel extremely welcome and extremely comfortable.

We had one of our best holidays ever (although we came back exhausted!) and can't rate your staff at Verena high enough.

A wonderful 6 days in Haus Valentin. Mountains and weather lovely. The staff were brilliant, the food fantastic and the other guests great company. I had the perfect week.

Keep up the excellent standards and don't change the formula. You have an unerring knack for recruitment. All your staff seem to be very happy indeed, which rubs off onto the guests. Return guests. We love your formula and your staff are wonderful.

Why Collett's? Liked the fact that it is a family firm. Liked the ability to choose what we did the next day after getting advice from the staff. This way we could adapt to the weather & how we were feeling.

Have used several other companies for walking holidays previously, Colletts ranks with the best.
After listening to some guests who were walking hut to hut thought you could make more of this in the brochure.

On arrival remind new guests to add emergency services & the office phone numbers to their mobile in case they haven't already done so.

It suited us very well with a mix of guided and self-guided walking. The office hour was really good to get advice and ideas for our walking and the areas.

V impressed by your staff every time we asked for any advice. Their approach-ability and knowledge. Past trips with you have gone well, when bringing someone new to the Dolomites we wanted all go well, we were, v impressed, and the holiday was excellent, we want to come back.

We had already been on 2 skiing holidays with Collett's and enjoyed the combination of guided activiites with sociable chalet accommodation. We wanted to try a summer walking holiday and were not disappointed.

My recent walking holiday in the Dolomites was my first with Collett's. The staff, both in the UK and in Italy were immensely helpful and courteous; the holiday offered great flexibility and the accommodation was exactly, if not better than described. I have already recommended Collett's to friends

My planned Dolomites holiday broke down on the Friday and one of my work colleagues, Morag Ferguson, suggested to phone Collett's on Saturday morning as she was very impressed with Collett's. My flight was for the next day (Sunday) but nothing was too much trouble and miraculously my holiday was organised in no time.

The booking was effortless and on arrival the staff at the Haus Valentin were extremely helpful, friendly and very easy to get on with on walks and definitely made the holiday. The walks were well thought out and there was plenty of choice of via ferrata for those interested.

Staff were particularly fantastic, very helpful and efficient and yet not in your face so making it a no fuss, laid back, relaxed atmosphere.

Collett's was a personal recommendation from our timeshare neighbour after a discussion about via ferrata.

We were in hotel Melodia and the accommodation, meals and hospitality there was excellent. The staff were very friendly. At the chalet the hospitality during office hour was excellent with all staff very approachable, friendly and helpful. As we were in the hotel it gave us a chance to mingle with other walkers and staff. The information from your staff was first class and very accurate from bus times, information about local towns and the walks.

The walks were excellent and interesting, the staff were knowledgable about the area and were able to give historical and geographic information to make it even more interesting.

I went on the glacier walk and the guide I was given was extremely good, capable and reassuring on a day where the glacier conditions were very difficult.

This is my second visit to the Dolomites and as last time I can only praise the company. The accommodation and food was excellent and the staff are just brilliant. They are always smiling and nothing is to much for them when you require info or assistance. I can't wait for my next visit. Thank you for making my holiday so pleasant and memorable.

The young people running the Chalet were marvelous: keen, enthusiastic, interested and interesting and very hospitable & helpful. They were all a great credit to Collett's and mostly to themselves. Weather reports were hopeless - not the fault of Collett's or the team just nature at its best! The staff were brilliant at coming up with some useful ideas for our self-guided walking. We did have a very good time, thank you.

Great information provided at the evening meetings. felt very welcome at the chalet when we were staying at the self catering accommodation. Came over every evening to catch up with everyone and help plan the next days self guided via ferratta.

The weather reports weren't always accurate. But the guides / staff were excellent in their knowledge of route or cable car closures and climbs that would be in the snow etc.

A wonderful time spent here. we will be coming again and definitely recommending you to others. We were recommended by a friend. wanted close proximity to the via ferretas, and support of the knowedlge of the routes by the Collett's staff.

I had a wonderful time in Badia, Haus Valentin, with great food and company, and brilliant mountains!.
I will be back!!

All the staff were very friendly and helpful and nothing was too much trouble for them. My partner Lesley injured her shoulder and the staff were very helpful in making her comfortable and suggested, correctly, that we should go to the hospital in Brunico and provided clear directions on how to find it.

We are now planning our next trip to Badia for skiing/snowshoeing.

I received a warm welcome from Jack and felt at home from the word go. Office Hour This a great opportunity to all come together in a relaxed atmosphere to talk about our day and look forward to tomorrow. Being on my own on holiday I didn't feel on my own if that makes sense! I think you have got it right. Group sizes/abilities will always be a bit tricky till you have walked with people but everyone is made to feel welcome and can enjoy the walks at their own level.

I love walking and Collett's had everything I needed on offer..clean comfortable accommodation, Friendly/helpful staff to show us the way along those mountain tracks so I could enjoy the fabulous scenery and feel comfortable going on a holiday alone. Excellent food. Nothing to fault it apart from I should have stayed longer!

All chalet staff were amazing. A massive well done and thank you to them. The food was incredible, as a veggie I dont think I have eaten better food and breakfast was perfect. I cannot praise your staff enough, they really do need a big well done! A really lovely stay and a great holiday. Cannot think of anything that could be improved. Alison, Sophie, Max Jack Henry and Jane take a bow! Thank you

Your wonderful staff gave me the confidence to strike out on my own and discover some incredible routes.

I really enjoyed my weeks holiday in the Dolomites. Great scenery, walks, accomodation, and food. Nice friendly staff and guests. Im definitely planning my next trip. Maybe Austrian Alps

Terrific holiday! Friendly staff, and likeable guests.Great walks, and something to suit everyone.Not really much to complain about, other than the cockerel sounding off before dawn every morning!

First time with Collett's, and to the Dolomites - the telephone chats at early stages with knowledgeable and friendly advisers played a big part in answering key questions, and building confidence.

Flight times meant that we arrived mid-way into dinner: we were made to feel welcome, and quickly absorbed into it all.

Expectations exceeded: we had an outstanding room, in a very comfortable and well-maintained chalet.

We were enormously impressed by the levels of engagement, commitment, enthusiasm and support on all sides - especially by Caroline and her Angelo team. An admirable 'Collett's ethos' was evident and distinctive.
We were lucky to coincide with John Scanlon's last day of WW1 walk - fascinating.
It was also clear that Keith as Artist added a difference. A suggestion might also be to consider an option for eg 'conversational Italian' teaching, as another form of non-walk activity?

The holiday was one of our very best. As confirmed d-i-yers we were delighted to have the preparation and organisation done for us [and in such an effective and unobtrusive manner]. We joined the accompanied walks and enjoyed having the Collets staff there, adding both humour and information. It was a pleasure to have the company of the staff who were unfailingly helpful and efficient on the walks and in the chalet. We very much liked the formula of office hour, the shared meals and meeting people of similar interests. Also we liked the flexibility of non standard arrival and departure days. All absolutely superb. Thank you.

From the moment we made contact with Collettes and described our intentions,we knew they were the base we needed in the Dolomites.
All of the staff were knowledgable ,enthusiastic and made us feel welcome.
The food was excellent and we were always in great company. Corvara is an amazing place for any sort of outdoor holiday .
We are already planning when we can go again.

Thank you Team Collette (home office and Corvara Team) for delivering an outstanding hiking holiday. Led by Angelo Pensione Mgr Caroline, the Corvara Collett's team enthusiastically executed an absolutely terrific hiking holiday. Nihal, George, Jack, Natalie, Amy, Adam, Keith, Charlie, Dan and every Collett's Corvara team member all excelled above and beyond daily. Hotel accommodations at the Panorama were also outstanding (as we know well from our stays since 1985) as delivered by the wonderfully friendly Costamoling family (Albert, Waltraud, Michael, Margherita, Maria and Brett). My testimonial best explained by booking today, another nine day hiking trip (this time with my wife, Ida) with Collette's Team Corvara in September 2017. Bravo Collet's Mountan Holiday--very well done.

I have already sent these comments to Jenny via email but here they are again.

We were so very impressed with the youngsters working at Chalet Verena. It made our holiday extremely enjoyable. Nothing was too much trouble and they were always smiling and friendly, making us feel as though we were part of the Collett's family!!! Please send our thanks particularly to Aiden (who was a gem), Seb, Amy, Adam, Phil, Keith and Matt. We wish them the very best in their future endeavours too. The whole Collett's set up is impressively run and very good value for money. I was pleasantly surprised also that there was no extra charge for the painting walks. Materials and tuition were included in the holiday cost - excellent!

I want to say thank you for John and Tracey's attention to my dietary needs. They were very kind and I felt quite spoilt. We relied mainly on the staff for everything. We got weather reports ourselves more frequently online. Very caring leaders, just as good as alpine guides. Our insurance did not allow us to go over 3K metres but we found that was no problem and the fact that the led walks do not go above that level could be in the handbook. Your young leaders were well recruited. They were all very fit and able, were well educated or had done interesting things, and especially were all very good and caring with people.

The staff at Collett's made the holiday really - nothing was too much trouble for them. They were patient, kind, enthusiastic - many of them knew everyone's names very quickly. We were so impressed by them and so grateful to them for looking after us so well! Thank you for a great stay, and well done on your recruitment process for staff - what a great group of young people.

We had a rerun of the last 2 years holiday so didn't use website or brochure, just phoned you up. Only problem was there was no apartment available for the full 17 days of holiday so you arranged a split between the two apartment.

We have been to the dolomites many times and are fairly familiar with the area. Mainly we self guided (walking and VF). For a couple of more challenging days we (independently) hired a guide. Hence we did not really participate in organised activities. Staff however were enthusiastic and helpful. The one WW1 walk we went on was excellent (with John and Caroline).

Our initial Colletts holiday (over 10 years ago) was from a recommendation of a work colleague.
In an area we want to go to and (then) with organised via ferratta..
Now we self guide, love the area and keep coming back. Transfer from Venice is good as we don't need a hire car. Good to have English staff who you know will help if there are any problems , or just give information.

Although we did not participate in many organised activities and were self catering, we found all the chalet staff extremely pleasant, friendly and helpful. (Even at the end of a tiring day). The one meal we ate at Verena was good. At office hour they always welcomed us even though we were not "residents" in the chalet.

Just to say a big thanks to everyone at Collett's. I've usually 'roughed it' on mountaineering holidays in the past, but have always liked the classic look of Collett's Dolomite holidays on the web. This year I was very pleased to book Chalet Valentin at short notice resulting in what was probably the best outdoor holiday I've had - ten days cycling passes, doing via ferrata and walking in excellent company with staff and guests, with good food and the bar waiting every evening. Thanks again, Andy

Fantastic holiday, stunning scenery, great staff and the weather was amzing

It's probably much greater value for money for those who take advantage of all the hosted options, the guided walks and itineraries. We simply used Collett's as a booking tool for a completely self-catered, independent holiday, but the chalet was superb and superbly positioned too, and the airport transfer option was brilliant for us because it saved on car hire.

I wasn't aware of Collett's at all until I came across them on google, so am now obviously aware of the other destinations because the brochure was sent to me that had them all highlighted in it!

Efficient, friendly and the most knowledgeable and helpful travel company I know. Been travelling with Collett's for 16 years!!

Great team, excellent accommodation.

Your staff wwere exceedingly helpful and friendly. Briefing on what each walk involved was 100% accurate. Initial enquiries re Dolomites had implied that as a large group we would be restricted without our own transport, but the local bus service provided perfectly adequate access to all the walks we needed, even if the charging system was a bit cumbersome.

The Collett's staff were invariably friendly and helpful and despite the large age difference to our group of retirees seemed more than happy to engage in meaningful conversation when out walking. could not have been bettered!

All our guides were outstanding. But to pick out 2 - Jack was great with out 8 year old daughter, and Johns World War I walks were brilliant, he is an inspiration. Many thanks for a great family activity holiday for me, my wife and 8 year old.

A brilliant holiday. The staff made everything so much fun. The approach to and flexibility of the walks encouraged me to reach the top of Sas Ciampac. I am still smiling about it.

When there is numerous activity options the office hour was invaluable in informing the choice of activity. The knowledge and enthusiasm of the staff was first rate. It was evident that they all shared a passion for outdoor pursuits and seemed to genuinely enjoy what they were doing.

I am particularly interested in WW1 and thoroughly enjoyed the history walks. I found John Scanlon to be very interesting and knowledgable and really enjoyed his company. Combination of interests; walking and military history. I have been on many treks previously but under my own steam.

Overall the I couldn't really fault the Collett's product. I would definitely use Colletts again and would not hesitate to recommend them!

Just back from our first holiday with Collett's and first visit to the Dolomites. The whole experience was simply incredible from the hotel which was 5 star in everything (only 4 stars on the door tho!) the food is an experience that is something I will never forget. The views just appear more spectacular each day as you explore this beautiful place. The like-minded people we met each day whilst walking or chatting with over a drink at 'office hour' the Collett's on site team. We have had a brilliant holiday - thank you to all who helped us plan it. Jon

We enjoyed conversing during meals with fellow travelers. We wanted the convenience of having transportation into the Dolomites and wanted to meet other like minded people on our trip.The staff were extremely helpful and personable. Food was plentiful and delicious. Enjoyed our three days hiking, painting and sightseeing. The Dolomites were more beautiful than I could have imagined!

The staff are a real credit to Collett's. A very cheerful, enthusiastic and friendly group of people - they really made our holiday that bit more special. The choice of walks, plus painting options, worked particularly well for my family. I got the opportunity to do some great high level walks plus some moderate walks with the rest of my family. They really enjoyed the painting days.

The original reason was that we wanted to go to the Dolomites and we liked the fact that Collett's offered walking and painting. But having now gone on a Collett's holiday, I was particularly impressed with the business model you have developed and the staff you have recruited.

Collett's comes over as a very friendly, welcoming company and should be commended for the quality of staff you recruit. Our son is a strong walker but generally not very enthusiastic about going on walks. I hoped that the Collett's holiday would improve his enthusiasm, which it managed to do ten times over - mainly because of the enthusiasm of the staff and their ability to relate to a teenage boy. The vegetarian food in the evenings was excellent and we enjoyed the company of a number of our fellow guests.

Once again , clear and informative. easy route instructions from Venice Airport to Corvara. Matt was very helpful and helped settle us in quickly. Our self catering flat was comfortable , spacious, and centrally located for everything in Corvara.

Office Hour - All very good indeed . Plenty of time for discussion and good ideas offered for walks of appropriate length and difficulty . The combination with pre-dinner drinks works well.

The WW1 walk and lecture from John Scanlon were a highlight for us : he has a lovely manner , is very knowledgeable on his subject , and is very considerate towards guests walking with him.

I think you strike a good balance with regards to safety, making people aware of risks and the need to be well prepared , whilst clear where personal responsibility lies.

Wanted a mountain holiday with flexibility and choice , tpo cater for our family ( mum , dad and two sons 23 and 21). Thank your all staff for their hard work in making our trip so enjoyable!

We had an amazing holiday, facilitated by a great team at Haus Valentin (and Charlie and Aidan - on transfer duty!). Would thoroughly recommend - we will be back!

I was hugely impressed with Collett's. The chalets were comfortable and in great positions or walks. Meals were lovingly prepared and served and the wine was topped up rather promptly! But the staff were the most impressive part - knowledgeable, enthusiastic, efficient, very organised and helpful. This also includes all the office staff and representatives involved in the booking progress.

What can I say?.....Amazing! Stupendous! Wonderful!
My family of four had a superb time with you at the hotel Panorama in Corvara. The hotel was top class - the food, service and accommodation were superior. I couldn't fault it at all in any way.

The Collett's aspect was professional at all times. The John Scanlon experience was amazing and my sons are still quoting him and his vast knowledge two weeks later - he made the holiday for us. The other reps - Caroline in particular were friendly, knowledgeable and approachable too - we wished that we'd been staying in the chalet with them, as they seemed good fun too!
Thank you to all at Collett's for a holiday to remember - we WILL be using you again!

I am always rather reluctant to phone and prefer to have information available on the website. I realise this isn't possible as your holidays are so flexible, and the service I received on the phone was really exceptional: friendly, very helpful and THANK YOU that there is no recorded message and pressing numbers!

I was made to feel comfortable immediately by the Collett's staff and the atmosphere was welcoming and friendly.

The meals were really great - well prepared and a nice variety.

The staff were fantastic! They were unfailingly cheerful, helpful and knowledgable. On some days the distance on buses to get to the walk location was a bit long but I am not sure how this could be improved and still keep the variety of walks on offer.

Office Hour is excellent, lovely to talk to other guests and staff to get ideas of where to go as there are so many options to choose from. Staff are friendly and genuinely want you to make the most of your stay.

An excellent stay at Verena recently. All of the staff were brilliant and the food and hospitality were excellent throughout the week.
Thank you

Why Collett's? Because the information provided on the website, in your brochure and through talking to staff prior to booking was comprehensive and our questions were easily answered.

There was flexibility in when you could arrive / depart from the Chalet and the length of stay. Good choice of activities and options for guided walks etc. The entire holiday package suited our needs.

Just to add that staff we met, without exception, were extremely friendly, helpful, informative and a real credit to your company. They made a real positive difference to our holiday.

Staff very helpful and friendly when enquiring about holiday. We really appreciated John and Tracy preparing meals for our kids early so that they could get to bed at a reasonable time. They couldn't have been more accommodating. Thank you so much, I think you saved our holiday!! Also, the help of staff at office hour was invaluable, they were all really fab. We were really touched too by Matt making our daughter's bed with her teddy sitting up reading "Matilda"!

Why Collett's? Had a brochure many years ago and always wanted to go on a mountain walking holiday.

I was looking for walking holidays and came across Collett's on the internet. We did the hut to hut trip and enjoyed it very much. My suggestion would be to use accommodation in Campitello instead of Canazei as that would cut down on the use of buses which are busy and infrequent (and you can't walk along the road as its too busy). It's nice to be able to go up on the first cable car and hit the trail before the crowds appear! Otherwise a great trip, thanks

Arrived on staff day off, so it was great to be welcomed, briefed, provided with a refreshment and advised where to get food. An amazing choice of outdoor activities - often spoilt for choice. I would happily undertake any of the activities on offer from easy to the harder walks.

A truly superb holiday, with hospitable, passionate folk who make you feel like one of the family whilst providing every opportunity to meet your holiday goals and aspire to a few didn't know you had! We already want to go back again.

Just to say we had a great holiday, combining self catering, a two night hut to hut walk and one night in Chalet Verena. All the accommodation was good, the food at Verena great and the hosts excellent. You really do pick a great group of people to host - they were unfailingly enthusiastic, informative and interesting. We will be coming again!

The staff were wonderful. A pleasure and a privilege to be in their company. They are without exception a wonderful group of young people, interested and interesting. The other guests were great too.

Used you before and was very happy to use you again.
A good guest group anbiance.

We had stayed in Chalet Verena while skiing and picked up a brochure in the room before leaving - the ski experience was so good that I knew my walking friends would love it. All in brochure and I will keep it. I am a good ambassador as I have brought you 6 Scots who will pass on Colletts to their families etc...

Online there seemed to be a greater level of detail, however, I'm not sure you could get this into the handbook.

My responses, both through email and phone, were immediate and always very helpful. Although we were in self catering we visited Verena daily for Office Hour and at other times. We were always greeted with outstanding friendliness and enthusiasm. Maps on route laminates were hard to read, although it didn't matter as Collett's had provided a map.

We were touring different areas of Italy and wanted to spend some of that time in the mountains. I'd looked at Collett's previously and the holidays always looked great so started looking at the website. we've stayed in similar properties in the English Lake District and they are cheaper but the chalet and venue just couldn't be faulted.

The whole experience was excellent, accommodating for families like us wanting easier walks and freedom to do our own thing but also for the more serious walkers.

Many thanks for an excellent hut to hut holiday. The trip notes provided were thorough and it all went without a hitch but best of all are your chalet staff who were all extremely helpful and a credit to Collett's.

The trip itself was demanding but well worth it with some of the best scenery that I have ever seen.

No doubt I will holiday with you again at some point in the future.

The team at Chalet Verena are outstanding. They have excellent knowledge of the walks, go out of their way to engage with guests and become part of the holiday experience rather than just facilitators. A good range of walks is on offer with not too long a journey to reach them. Food was of a high standard with portion sizes good enough to satisfy most after a long day in the mountains.

My only suggestions for improvement would be an earlier dinner time - 7.30 is a long time to wait after a long day - and a more formal walks' presentation at office hours rather than individual enquiries.

Everything was ao well orgnized. I was very impressed! Rachel was phenominal. She was very knowledgeable about thw area and the routes- further personalized our trek after meeting us and inderstnding our abilities and desires for the trip. She was spot on.

Found on the website, but the staff was very responsive and organized on ninitial emails so felt very comfortable booking.

Outstanding.

Perfect - no other words needed!

We had an excellent week of walking, despite unexpected snow in August! The route was well thought out and at a good level for our children (the youngest being nine). The scenery was stunning, the accommodation and food along the way were great. A fantastic week and one that we'd love to do again.

Excellent holiday and I would thoroughly recommend it. The staff were wonderful and the cook excellent in the chalet.

A very lovely holiday thank you. Great staff at the chalet and good self-guided walking notes.

We have now stayed with you on quite a few occasions and it has always been enjoyable. One of your greatest assets is your staff and their local knowledge. So useful if you want to use local transport etc. Returning customer. Good destination. Lovely scenery. Good local knowledge.

Chalet Angelo was immaculate and the meals a highlight among highlights. So much to choose from! The I&I was helpful but I was also looking for more of a description of the hike itself rather than largely navigation. The laminates were difficult to read, but not largely needed on a hosted walk.

The range of activities and options was one of the primary attractions of Collett's and did not disappoint!

Aside from the location in the Dolomites, the assortment of activities, at different levels and hosted or self-guided were the primary attraction. Also the airport transfer was key for us.

Value for money? Absolutely - no way I could have planned and pulled-off such a great trip on my own at the same cost. It was an outstanding value!

I have to say something about the staff - they were awesome! Every single member we had the pleasure to meet were incredibly welcoming, friendly, personable and knowledgable. You do an excellent job of selecting an outstanding group. The entire Covara staff was great - especially Caroline, Natalie, Charlie, Aiden, and Chris

We thoroughly enjoyed our trip and would absolutely book with Colletts again!!

Really helpful when booking. Various accommodation possibilities were explained thoroughly. We arrived when an error seemed to have been made for another booking, so we were somewhat sidelined, though when eventually shown to our rooms were courteously treated!

The laminates were mostly clear, the instructions almost faultless. One turn on the Runch Hut walk was not obvious, leading to a minor detour! However, the maps were not easy to read and your warning to take the proper map was a sensible one.

Possibility of getting to this area for walking without having to hire a car/ drive
Had used Colletts before in its early days in Arabba - Thank you

Staff were always very helpful and enthusiastic. The flower walks were amazing. David was an excellent guide with an in depth knowledge of Alpine flora, he made the walks interesting, informative and fun. Office hour was a chance to meet all the brilliant staff, other guests and swap ideas. Great concept.

I have been with you before and always enjoyed it. A very good company with excellent staff. Next year we might do the Austrian Alps!

We self guided but with only 5 days of walking and having never been to the Dolomites it was great having office hour. Amy was superb, full of enthusiasm and knew the walks well. I didn't get the sense that the others were interested in helping us once we said we didn't want to do guided walks, but that was fine as we were happy to just go to Amy.

Didn't join wildflower walks as far too easy but did enjoy chatting to David during office hour and he gave us some good steers about where to go (we also told him of a great place to take his walks!)

We were very impressed by the staff. They were young but responsible , very pleasant, knowledgeable and performed at a high level. I suggested it might be good to have an older person (like me) on the staff to encourage the older clients. I am available next year! Seriously though, the staff at Angelo, Grace Chris Keith Charlie Dan Jack and the fabulous cook Brendan were outstanding performers.

Amy was delightful,even after our ETA was delayed by several hours due to traffic delays. The packed lunches and the two evenings we ate in Chalet Verena were amazing and excellent value for money. Even though we were self catering we loved the opportunity to meet the hosts and other guests at Office Hour,everybody was delightful and so welcoming.Special thanks to Ailsa,Seb,Adam and Ayden who were so helpful in providing tips and information for our self guided walks and genuinely made us feel part of the group.

As a couple,one who enjoys walking more than the other, Collett's was the ideal compromise. I was able to enjoy walking safely as part of a group,my husband enjoyed relaxing in the chalet.

Please pass on our thanks to the lovely hosts at Chalet Verena,it was very hard to say goodbye they all did a fabulous job.This was our first experience of this kind of holiday and I am so pleased we chose Collett's.

I can confidently say that I enjoyed every moment of our trip and would even consider returning on my own in the future as I felt so looked after.

An excellent week of walking with comfortable accommodation and plentiful food. Special commendation to the Angelo chalet manager - she does a first rate job and the atmosphere is at the same time welcoming, informal, but highly attentive to the needs of individual guests.

Third trip with Collett's to Haus Valentin.
Beautiful location and a perfect Hotel.
Clean rooms.Ours had balconies facing the opposite side of the valley with that memorable view....
Food is superb quality and plenty of it.
A great breakfast before your walking day starts and sets you up nicely.
Fab evening meal and before that home made cake to welcome you back hungry from your day.
Staff are so helpful and enthusiastic.Nothing was too much trouble.
Ideal as well as you all eat in a group at long tables so single travellers are included in everything.
You must give Collett's a try...They've got it right.

Been to Dolomites with them 6 times since 2001.Find both the office and local staff very helpful. Like the level of support - mostly walk independently but like support in respect of accommodation and walk itinerary.

Office Hour - Really great to have this. Your team are so friendly, engaging and tailored their advice and help really well for our group.

Great location and chance to have a 'supported but not organizer's holiday. Always felt we had friendly and helpful advice when we wanted t, but could do our own thing without feeling like we had to stick to a rigid program.

We had a fantastic time. You have done an excellent job picking your team.

All my boxes were ticked! from Angelo balcony views, food, excellent office hour with great programme of walks and cycles through to the enthusiastic team of Collett's people who led and fed for whom nothing was too much trouble.
Enjoyed the two week stay immensely and still only scratched the surface of possible activities despite getting out every day!

Highly recommended by a friend who had a previous Collett's holiday in the area - Value for money? Absolutely.

We had a delightful two-week stay at Pension Angelo in Corvara. Alongside the amazing mountain environment in which we road biked and walked, the staff played a major part in our enjoyment. They were lively, friendly, courteous and hard-working - but also well-informed about what was on offer. Thank you!

We had a delightful two-week stay at Pension Angelo in Corvara. Alongside the amazing mountain environment in which we road biked and walked, the staff played a major part in our enjoyment. They were lively, friendly, courteous and hard-working - but also well-informed about what was on offer. Thank you!

Never come across such a lot of information on a walking holiday and all members of team knew everything and were so enthusiastic, helping well outside of office hour too!

Recommended by an HF leader and the fact that you run from any day of the week, we wanted to start on a Monday and stay for 6 days this didn't work for other companies mainly running Saturday for a week!

We could hardly fault anything, what a great company, the way you recruit and train the team really works!

Fantastic family holiday. Location, accommodation, food etc excellent and Collett's staff in particular were outstanding. Very helpful, welcoming and friendly. Will definitely be returning!

Both my husband and I were very impressed with the friendly staff and excellent customer service we received throughout our whole holiday. I was delighted with our transfer. Our driver told us all about the wonderful Alps and her experiences during the journey, it was very interesting.

Delighted we arrived at our hotel. It was excellent. Our room was lovely and the view from our balcony was breath taking. The all staff were so helpful and friendly. We really enjoyed staying in the hotel. Very pleased with all the information we asked for and received at Office Hour.

We wanted to try another walking holiday company. For the past 10 years with have had our holiday with HF Holidays. We have done all their high route programmes (more than once) and wanted to experience a new area and a different organization to compare.

Thank you for making our holiday so good. Filled with lots of happy memories.

All staff in Chalet Angelo were very helpful, friendly and knowledgeable. Caroline particularly was extremely knowledgeable and helpful. We were always made welcome. Excellent availability of guided walks and the knowledge of the guides for when we were walking without them. Good value for money and location.

The meals at Panorama hotel were beyond our expectation. We were thoroughly impressed at the high standard of the meals and their presentation. All staff were attentive, friendly and willing to help.

Office hour was a fantastic chance to find out relevant information on the following day's activities in an informal, friendly setting.

A great range of daily walks, allowing us to join others or to go on separate walks. Liked the idea that the walks were organised and it allowed us to walk as a group. We really enjoyed our walking holiday with Collett's and would certainly recommend to others.

Yet again another fantastic few days in the Dolomites, we stayed at Haus Valentin and once more were looked after by the excellent Collett's staff, who because of their enthusiasm and friendliness help to make a good holiday really great. Thanks to Henry, Max, Sophie and Alison and everyone else who's name I've forgotten for a brilliant time.

Good hotel location within the Dolomites for our walking and VF requirements. Excellent value for money - Very well organised company, easy holiday booking, no pressure, no fuss, no hidden charges, nothing too much trouble.

We will, hopefully, be back for our third visit next year

Wanted to try hosted chalet style walking holiday. Wanted to visit Dolomites and could not find any other walking holiday companies that offered the same level of choice or knowledge of area. Rooms very large and comfortable, meals generous, wine very welcome!

We had a lovely holiday and would definitely like to come on another Collett's Holiday. We are considering a self guided trek next time. Many Thanks to all the staff at Chalet Verena.

Jack did an excellent job of welcoming us, ensuring a meal was aviable at the hotel, even though our transfer didn't get us in until after 9pm, and making sure we were booked on a walk for the following day. We stayed at Hotel Melodia, which completely exceeded our expectations of a 3* hotel. We got our lunches from Haus Valentin.

Your staff are truly amazing. every single one of them went out of their way to be helpful and friendly. This includes, Jack, Jane, Henry, Max, Allison, Sophie, George, Rachel and Dan. They gave us a really great holiday experience.

Though the Dolomites are stunning and our hotel amazing it was your staff that really made our holiday experience.

I thought the three staff members I met in the reorder and during my hut to hut tour were absolutely first class, friendly helpful and I enjoyed meeting them as they happened to be doing some visiting of the rifugi. They were Beth, max and Alison.
They are also really loyal to Collett's and spoke so warmly of the company.

The Hotel Panorama is really exceptional - Although we only went on 3 accompanied outings, Caroline was enormously helpful in maximising the delight from our private meanderings with her recommendations and local knowledge.

Myself, my wife and our twelve year old son enjoyed a fantastic five days at Angelo and Alpi and all wished we had allowed more time in the Dolomites and less time in Switzerland and at Lake Como. Definitely we will return in the summer and will be looking at the possibility of New Year snow shoeing and skiing.

Many thanks to all the staff at Collett's and particularly the staff at Chalet Angelo who made us feel so welcome and made our brief stay so enjoyable.

Staff were really helpful do we felt we were able to tailor our programme appropriately. Liked the flexibility with respect to number of nights to book which enabled us to get cheap air fares. Staff were very helpful when I phoned to discuss dates and accommodation.

Without exception the hosts were excellent; their knowledge and advice ensured we were able to make the most of the area during our time away. Special thank you to Ben who found me some crutches which enabled me to get home!

Mixing and eating with others. Options and flexibility with itineraries, Excellent local knowledge and provision of information, Options of guided walks or doing our own thing. You have done a fantastic job in selecting and training excellent staff. They are a key to thisgreat holiday: knowledgeable, friendly and helpful when wanted without ever being intrusive or over-formal. It was nice that they could join us over dinner from time to time.
This was a fantastic holiday.

I was recommended to try Collett's and I was very happy that I did. I was presently surprised at how friendly the staff was, as well as extremely knowledgable about the area. They were always on hand to answer questions, and were great when out on the walks. My partner and I stayed in self-catering apartments and they were clean and tidy, it also had an amazing view of the Corvara from the terrace. We thoroughly enjoyed ourselves and would recommend Collett's to others.

The variety of activities and the standard of the accommodation appealed to us. The information and advice on what to do was also a factor. The accommodation and food were excellent, and the staff were very knowledgeable and friendly. The staff were brilliant, both in the hotel and when on the walks. Special thanks to Dan and Ayden, who were really helpful and supportive.

The so-called huts are 3* chalets with great food and each day begin with a chair lift to get right up close and personal with alpine fields of wild flowers and amazing rocks formations. This part of northern Italy was part of Austria before WWl which explains the Italian Tyrol which still looks, feels and sounds more like Austria. La Marmolada glacier formed part of the main front and the 'via ferratas' are the tracks that were made to carry weapons and supplies. Today, fearless hikers use helmets and safety harness to hike on these steep and challenging paths; when push came to shove we opted for the guided wildflower hike ? and it did not disappoint. Refugios are never far away and a hot chocolate and apple strudel were usually involved along the way.

All up it was a great adventure and already we're looking at Collett's options for another wonderful holiday next year and a big thank you to the dedicated, friendly and professional support staff we encountered at the base chalet Angelo.

The staff were brilliant and very knowledgable.The team were great, I arrived after 8pm but the team had my dinner waiting (with wine)! Thank you.

The food was great. Good selection at breakfast, nice lunches, excellent afternoon cake when we got back from our walk and lovely evening meal. I had to change room during my stay - the team sorted it all out so I didn't miss any walking. Office hour was great! The team in Haus Valentin were very knowledgable about the various walks on offer. A good selection of guided walks available throughout the week.

A fantastic holiday - thank you to all of the team at Collett's! A special mention to the Haus Valentin team who do an amazing job! I will definitely recommend Collett's and Haus Valentin.

I am considering returning to Badia as there is so much to see!

We had to wait a fair while to get to our room when we arrived, which was a bit of a pain after quite a long transfer, but we were part of a large party and were the last to arrive and I think there had been some problems with people wanting to change rooms due to the ceiling height so there was some confusion. Not a major problem in the context of the week though.

The food and wine in the evening were of a particularly high standard.

I did not go on flower or painting walks, though other members of our group did. One also went on a cycle trip. I am sure you will get separate reports from some others of our group but, in case not, I know that everyone who went on these very much enjoyed them.

We have been with you before, to the Picos and had an excellent holiday there too. Your formula works very well for this type of holiday. We look forward to another trip with you, probably in 2018 if the legs are still holding up.

Just to say thank you. The whole way you organise these holidays works very well. There was a fair mix of walking ability in our party and there is something for everyone in terms of level of difficulty but also in terms of themed walks. As per the Picos, all of your "walking organisers" are really pleasant and friendly.

I had a wonderful week in the Dolomites. I travel a lot on my own and you never really know what to expect, but I felt very welcome and comfortable both at the Chalets and the Refugios I booked through Colletts. At the chalets, Office Hour is a great way to socialise and meet other walkers. I did a mixture of hut-to-hut solo walking and group walking (such as the wild flower walk) and I loved them both for different reasons. The staff at Colletts are really welcoming and friendly and the food is delicious (you definitely don't go hungry). I'd not hesitate to recommend them and I'd happily book another holiday through them.

All of the staff were invariably cheerful, enthusiastic and enormously helpful, especially Caroline as chalet manager

Even as self guiders on 6/7 walks during our stay & staying at other accommodation we were made to feel most welcome at Office Hour which was a big factor in the success of our holiday.

As we self guided on 6/7 walks not really applicable to comment here (on the one guided walk we were only a group of 5 guests - ideal as it was a busy route. Most useful to do a guided walk on day 1 as we got to grips with bus routes & our guide gave us lots of useful information for a successful holiday.

Ticked all the boxes for what we wanted to achieve on our holiday; booking staff very helpful, flexibility with departure/return dates, great hotel accommodation on offer and the choice of guided/self guided walking.

Level of service was excellent, all questions answered satisfactorily. The meals were amazing (Chalet Verena), excellent standard. Better than we had expected. I researched Collett's via the website and liked how it sounded. Once we made contact, the staff were efficient and friendly. You have put together an amazing group of young people who were helpful, courteous, casual but professional at the same time. They worked well as a team and were always willing to assist and engage with people much older than themselves. Your staff are a credit to you and the Collett's name.

We arrived on the Staff Day Off and earlier than expected. We found a welcome note at the Verena from Seb to ring him (Phone provided) which we did, he duly came back shortly afterwards and made us feel immensely welcome, offering us a drink and making time to talk us through everything, before then taking us onto our self catering apartment and providing us with a welcome basket of a few essentials. Nothing seemed too much trouble, even though it was his day off. All the staff made us very welcome at the Chalet despite us being in SC accommodation all introduced themselves first time they saw us and made us very welcome at the chalet at all times.

We were encouraged to come to the Verena for Office Hour where crisps/snacks were made available and in general the hospitality of all staff was excellent.

This trip was just a holiday for us, Staff appreciated this and despite use not doing much other than enjoying ourselves, where possible they offered advice so we got to enjoy as much as possible.

All round great service for start to finish in UK and when on site. Your team do you a great credit.

Austria next month and Wife is keen to return next year to Dolomites again booked accommodation with yourselves.

Why Collett's? From the initial inquiry to our goodbyes leaving the Dolomites, customer service was superb!

We all really enjoyed our holiday in the Dolomites - the scenery was beautiful, the staff incredibly friendly and helpful, the chalet was clean and ideally located, the food was amazing and the walks were great!

Just put mountain walking holidays into Google, found Collett's and it seemed to be just right for us.

Very helpful on some specific questions about local travel as we organised our own travel right to Badia, by train and bus. I had a text from you just after we reached Hotel Melodia at about the time we had indicated. We then fixed to walk to House Valentin at 6 which was a very pleasant welcome. Hotel Melodia met or exceeded all our expectations. It was excellent in every respect.

We largely organised our own walks and activities but visited at Office Hour on three evenings during our week, which was very enjoyable and staff were very helpful in suggesting some walks and providing laminates.

We arrived late on Tuesday and missed the daily meeting, but we were called to arrange a meeting on Wednesday morning which was very good. All the staff we met were really friendly and helpful. The information and route suggestions were great. I wanted a holiday in the Dolomites and your website came up. We were impressed by the information so we decided to book. Value for money? It was quite expensive, but the quality was excellent so yes. I read through the brochure and may try Austria.

After staying last year in Angelo we made a couple of comments & were pleased to see that you had taken notice e.g. putting a shower curtain in the room & offering porridge for breakfast - thank you!!

You are the only company that give so much flexibility, I walk & Richard can cycle or we can do our own walk - perfect

I was interested in going to the Dolomites but wanted a group trip in case my teenage daughters didn't want to come but they did and loved the experience!

We had a great time in Badia, that was made possible by the friendly and enthusiastic staff. It was our second holiday with Collett's and once again we were impressed by all the organisation. If you want to be on a holiday with like minded people Collett's are a good choice.

Our second time with Collett's and we weren't disappointed. The transfer, the friendly welcome, the walks, the accommodation and the food were excellent. All the staff work as a team to ensure we all had a great holiday. Top marks all round.

Chris was very knowledgeable & thorough with the self guided routes &maps plus additional info such as bus times. He put all my concerns to rest.

The hut to Hut routes & plans were excellent. The hut to Hut tour was right in the area I wanted to explore & it was the perfect level for my first solo trek. Good support, but plenty of independence. I was very impressed with the kind hospitality & professionalism of all the staff I came into contact with.

Yet another great success - holiday care of Collett's. Thank you. I had a fabulous time in Corvara. The combination of staying in the Hotel Panarma, joining everyone in Chalet Angelo for office hour and evening meal was brilliant.

Your chalet staff are a credit to the company. Helpful, hugely enthusiastic, competent and extremely nice. Well done the team! The weather was interesting the week I was there! An unexpected snow storm one night put pay to much of the following days itinerary. The wild flowers certainly had suffered and it was very noticeable that the local farmers had struggled to make hay this year.

Book again another year?! Silly question. Definitely!

The professional image of the website determined our decision to go with Collett's for our holiday.

It would have been nice to receive the hard copy of the itinerary, guest handbook, maps and route prior to our departure for us to vet. We live in Australia, and were told on the 15th June that these would be posted to us, however, we had already left for Europe by that stage so only received the maps and route on arrival.

All staff were exceptional in their positive, friendly and professional manner. Having known nothing about Collett's other than your website and email communication, it immediately put us at ease with the company with which we were dealing. We did the hut-to-hut. All accommodation venues were fantastic.

We wanted to do hut-to-hut walking and preferably self-guided so we researched the internet. There were a number of companies offering holidays, however the Collett's website reflected a professional image which determined our decision.

Our 7 day Hut-to-Hut walk was one of the best holidays we have had. Although it was self-guided and coming from Australia we had no idea of what to expect, the route information, maps and friendly assistance from the Collett's staff ensured that we well equipped for the week. Thank you.

A great week spent in the Dolomites. The enthusiastic staff, walk itineraries, accommodation and scenery were superb.

It was wonderful. The staff were young but knowledgeable enthusiastic and very competent. We will be booking another Collett's holiday and recommending them to all our friends.

Our flight was cancelled and we had to rebook from a different UK airport to arrive in Treviso, not Marco Polo, too late to be picked up. Viv at Colletts HQ was extremely helpful, advising us that a day in Treviso was in fact a bonus (she was right), recommending a perfect hotel (Continental) and rearranging the airport pick up. We arrived at Chalet Haus Valentin a day later than planned, on the staff day off, but we were met, shown to our lovely room and then accompanied into the village and shown the restaurants. This standard of care was maintained throughout the holiday - the staff were exceptional and we thoroughly enjoyed the Chalet experience. We mainly prefer self-guiding, but the chance to discuss walks with staff and other guests was really helpful and the laminated route cards were great. We did the guided wildflower walk with David which was wonderful - he had extensive knowledge but also knew where to find some secret treasures! The food was delicious and the magically topped up carafes of wine were greatly appreciated.
Thank you - we hope to see you next year.

Because of injury on the way to Corvara, my wife wasn't able to join in with the walks but we still both had a really excellent holiday. The area is ideal for walkers, cyclists, climbers, Via Ferrata, flower lovers and those just wanting to take in the scenery.
Breathtaking views in all directions.

We stayed in Hotel Panorama which I'd recommend to anyone. The hotel is comfortable, the staff welcoming and attentive and the food is truly excellent ... top class.

Staff enthusiasm and knowledge at Angelo was unbelievable. They work so well as a team. Food was always outstanding. Didn't go on WW1 walk as they were not available at this time but the knowledge of some of the staff was remarkable, i.e. Jack and Dan on the Col Di Lana walk.

We had a really wonderful time with you at Angelo Chalet in Corvara. From the minute that we were met at the airport we were able to switch off and relax. The staff were so welcoming and helpful throughout our stay. They work so well as a team, producing a comfortable atmosphere the whole time. The evening meals were excellent and we found the office hour to be a really sociable occasion. The area and the walks were fantastic. So pleased that we booked for the fortnight rather than a week.

We enjoyed the food on the whole, it was great to sit with other guests and chat, the wine was free flowing and attention by hosts at the table was excellent. There was plenty of food at both breakfast and dinner. The welcome at office hour and serving of drinks was a lovely touch.

General Comments: We had an absolutely fantastic holiday in the Dolomites with Collets , we have not holidayed like this before, we normally self cater and we really enjoyed the company of the other guests and the hosts . The hosts were all excellent at Chalet Verena and also those we came into contact with from chalets. They really seem to enjoy yet heir job and seem to enjoy the contact with the guests.

We had an absolutely fantastic holiday in the Dolomites with Collett's , we have not holidayed like this before, we normally self cater and we really enjoyed the company of the other guests and the hosts . The hosts were all excellent at Chalet Verena and also those we came into contact with from chalets. They really seem to enjoy yet heir job and seem to enjoy the contact with the guests

The hosts were so lovely and welcoming at office hour and so enthusiastic and informative. Our first accompanied walk which included WW1 hospital was led by a host Jack who seemed a little unsure of the route especially toward send of walk. However he was very enthusiatsic and Ailsa who also accompanied us and was in her first week with Collets was charming, attentive and showed great concern for her guests - especially as I had commented that I had a foot injury and was finding some of the walking difficult, she remembered to enquire throughout our holiday and show concern. She also engaged so enthusiastically with us whenever we encountered her.
Our second walk - Lake to Lake - we drive to Haus Valentin to meet the rest of thr group but message had not been passed to Caroline so when we phoned her the walk was underway, however she retraced her steps to meet up with us,was extremely apologetic and charming and attentive excellent company throughout the walk. Absolutely lovely!

I saw an article in the Waitrose weekly paper about walking in the Dolomites by Clare Balding and I looked up companies that provided such holidays, and the holiday she detailed looked like what you had to offer. I lived the way your staff were so helpful on the phone and the website was excellent.

short break in Corvara, Chalet Angelo. Very friendly and welcoming place to stay, staff were extremely attentive to your needs and nothing was too much effort. Breakfast and dinner was served at a good quality, with plenty of decent wine in the evening. Generally a very good place to stay to enjoy the amazing Dolomites!

The chalet we paid for was not available but we have now been reimbursed with the difference in cost , for which many thanks. Our holiday was most enjoyable and I would book with Colletts again. All staff members were friendly and helpful, patient, enthusiastic and overflowing with flower knowledge!

Excellent reputation and information prior to booking - We would like to thank you for a most enjoyable holiday in a stunning location. The enthusiasm of the staff was a great tonic and the help and advice we received was excellent. We cannot wait to return!

Five of us spent last week in Chalet Angelo, Corvara doing Via Ferrata. No probs - enthusiastic, friendly/efficient staff - great food (our 2 vegetarians well catered for) plus wines & beers. It was interesting to meet experts doing courses in flowers or painting etc. We hired a car through Avis at Marco Polo airport and found it invaluable in reaching various starting points for VF's - the Cicerone guide is pretty hazy - Collett's laminated routes are better but not infallible - I guess the main risk is where ropes are frayed or bolts are hanging loose in the wall but none of this is a show-stopper provided you have climbing partners around. Seems to me that soloing the bigger routes is possible but you need to watch the weather - avoid being high up after 4.00pm, plus the rock varies - you probably need to be climbing at severe/VS if you want to solo. One warning about Marco Polo hire-cars - the airport's a building site - it took us ages to find the rental desks (3rd floor) then even longer trying to get out of the multi-story. Next time I'll try Treviso...

Thank you for the atmosphere and the slick way your business operates. For us, as a couple from NZ, it was especially good to meet up with others who have similar interests. The enthusiasm of the young staff members was also great.

Pete Critchlow was extremely helpful before our departure with knowledge about the walks and general information.
I had to ring up to ask for the handbook, 10 days prior to our departure. Office Hour was a great way to meet staff and people in a friendly, informal environment. All the staff we met were an important part of the holiday. Knowledgeable, fun, friendly and helpful. We had a marvelous time, and have recommended Collett's to other people. We are planning to do a Collett's trip to Wensleydale next year.

A good place to stay; wonderful staff, pleasant welcome, friendly atmosphere, great rooms and hearty food. Location is convenient for registration, start and finish locations.
Be aware that Pension Angelo is a short 16% climb up from the town.

Low Level Walking, Moderate Level Walking, Wildflower Walks, Via Ferrata, Mountain Scenery..

The right combination of location, arrival day and duration, and freedom to join groups or go independently - exceeded expectations.

My transfer, in total, took 9 hours including 5.5 hours wait at Marco Polo. The meet and greet arrangement appeared rather haphazard and I only made contact by chance. I would suggest a Collett's penant or similar that is more obvious than a clipboard which was, in any case, absent at the allotted meeting time. I arrived in Corvara absolutely shattered after arising at 03.00 hours BST to the usual very warm welcome from Collett's staff. Partly as a result of my fatigue, I developed a cold and chest infection which somewhat ruined my holiday. This, of course, is no fault of Collett's and just my misfortune. I couldn't fault anything about the holiday, good food, great company and brilliant staff. Whoever selects them deserves a large bonus! Just one suggestion: it would have been appreciated, on a day when temperatures were over 30 degrees C, if complimentary water might have been provided on the mini bus.

The welcome was honest not put on, and the team even checked with us on the day to check everything was going ok. The team were very helpful and eager to please, to make sure we had a great day each day. Why Collett's? Appeared to offer help with planning our days. Actual help exceeded expectations!

Low Level Walking, Moderate Level Walking, High Level Walking, Wildflower Walks, Mountain Scenery - Attracted by professionalism and helpfulness of initial contacts, along with excellence of website. Collett's provided exactly what I was looking for, namely guided walking and an excellent hotel, along with the ease of a Venice add-on. The Venice hotel (Locanda Orseolo) recommended by Collett's was an absolute gem, and only a couple of minutes from San Marco. And it was a delight to stay at the Panorama Hotel in Corvara for 11 nights.

Meals were fantastic - much better than we were expecting
Packed lunches could perhaps include something a bit more interesting. We ended up just ordering a roll every day rather than the snack pack, but the rolls were very tasty!
Thanks to all the staff for making our holiday exceptional!

Staff were very friendly and welcoming and gave good recommendations on the type of activities we were after. Showed real interest in our days activities at office hours as well as other general chats during the day. A great team of people.

The mountains make the holiday spectacular but it's the accommodation and staff that make the holiday so relaxing. This was my sixth Collet's holiday and I've always found the staff friendly and enthusiastic.

Excellent staff, service, and hotel Panorama, food to die for! Hiking in the Dolomites, Corvara region, was superb. Collects staff were so helpful on all hikes in the region, and the office hour really helped you decide easy, moderate, or go long distance. Nothing was to much trouble, and Caroline as manager, helped us even print off our boarding details! To all our new hiking buddies, thank you for the experience, and Mike from Brighton, we love your pink hiking shorts! Xo

We wanted to walk in the Dolomites and to have freedom to choose whether to go on a guided walk or to walk independently but have access to walking route maps.
And we like the idea of meeting like minded people.

Excellent self-catering accommodation in a fantastic location - Corvara.
Staff were very helpful with advice and information for planning our walks and via ferrata expeditions.
Thoroughly enjoyed the holiday.

Our Colletts holiday in Chalet Verena, Dolomites was superb.
All the staff without exception were wonderful - very knowledgeable, friendly and helpful.
Food was excellent (thanks to John and Tracy!)
Will definitely book with Colletts again and thoroughly recommend them.
Thanks to everyone!

A great holiday. Excellent location, with professional & personable staff. Good food. Sociable. Wide range of walks at different levels, can be tailored on a daily basis to suit circumstances. Very impressed by Collett's.

Thanks to Caroline and all the crew at Chalet Angelo we had a great time very well run nothing to much trouble always there to help with advise on walks at any fitness levels.Would recommend Colletts

All of the staff were execeptionaly friendly and helpful - a credit to the company

The only thing we were not aware of that would have been useful was that when we arrived on the Saturday the shops had already closed & were not open until the Monday - a bit tricky for self catering. Expected more to be open as it was when I came in the ski season. But was OK with having breakfasts & packed lunches in the chalet.

Had been out for a ski holiday & wanted to see Corvara in the summer. To come with Colletts again was first choice. Like the format of the Guided activities.

Enjoyed being able to choose different levels of walks depending on how we felt each day & having different company / guides each time. Good to have the knowledge of the staff about the walks & areas at office hour.
The Staff were all happy & enthusiastic, loved what the were doing & the area. Which helped everyone mix & get along. Certainly we walked further than we would have on our own.

The accommodation was very good (Chalet Verena), the chalet hosts - John & Tracy were excellent - as was the food.

There were four in our party, and between us we took advantage of the harder and easier walks (all walks very good and well led), the flower walks (probably a little early in the season - but there were plenty of yellow, blue and purple flowers out all the same!). And the icing on the cake? A very memorable Sella Ronda by bike - absolutely rained cats & dogs, but that didn't stop not one but two staff coming out to guide me round. Outstanding.

Can't wait to come back.

The organisers were all so charming and enthusiastic - it was their input that made the holiday so enjoyable for us. Our special thanks to Henry and Jack.

We did this tour in 2014 so this is a very late entry but for anyone thinking of doing this particular itinerary all I can say is - go for it, it's a fantastic 6 days in the beautiful Dolomites. In early July the weather was cool and snow was still lying in quantity; together with my wife's imaginative diversions we had what felt like a pretty adventurous few days. Needless to say, the arrangements worked brilliantly; Rif Biella (wonderfully remote) and Rif Laverella (Finish sauna) were hut highlights. The walking is tough in places with a few 'scrambly' sections but more a vigorous day in the Lake District than Crib Goch.

The staff were great, swapping a bed over once and being genuinely friendly. We had previously stayed self catering with Collett's but enjoyed getting to know other guests in the chalet and socialising more. The location, activities and friendliness of the staff meant we had another truly memorable holiday that all 4 off us will remember a long time.

Thoroughly enjoyed our Collett's holiday - thank you. It was really well organised with plenty of variety and options, allowing us to reach areas in the Dolomites that we would never have found on our own. Self catering was perfect for our family of four

We were a grownup family of 6, each person thought the holiday was one of the best they had enjoyed. The "huts" were very welcoming and standards were high for that type of accommodation . Thank you.

Excellent holiday, thorough organisation by staff who were helpful with every detail from booking to leaving. Scenery in Dolomites was more than stunning. Huts were welcoming and food great in each one. Thank you.

I was impressed with how quickly emails were answered and issues dealt with. Thankyou. Throughly enjoyed our Colletts holiday thankyou. It was really well organised with plenty of variety and options, allowing us to reach areas in the Dolomites that we would never have found on our own. Self catering was perfect for our family of four.

I stayed at Chalet Haus Valentin in September 2015.
It was a perfect holiday for me as a single traveller.
The chalet staff were hard working, enthusiastic, knowledgeable and really helpful at all times.
My single room was clean and comfortable with a great view.
The walking (group and self guided) was varied and well paced.
Evening meals with other guests helped everyone to socialise, over generous food

Great value for the money, fantastic location, flexibility, airport transfers available, great reviews on website!!!

Our week at Haus Valentin will live in memory for a very long time. The Collett's team who hosted us there were outstanding, helping the ever-changing roll-call of guests to immerse themselves in the warmth and camaraderie we enjoyed and to get the best from their time in these wonderful mountain landscapes. Guests of all ages and staff helped each other, to the advantage of all. We were very good-humoured and a boisterous crew at times (the wine at dinner helped); our holiday was unforgettable, in the best way. Many, many thanks!

All the Collett's staff who hosted us during our stay at Haus Valentin were a great credit to the company, themselves and to their parents; we would have been very proud if they had been part of our own family.

We will recommend Collett's unreservedly to our many fellow-walkers and intend to return ourselves.

Third time with Colletts in the Dolomites. Walks catered for all abilities and tastes and the 'leaders' showed infinite patience. Food in Haus Valentin was excellent. Could be trip number 4 next year!

Your crew this season were a great bunch. Warm, welcoming, professional, and fun. Kudos on your hiring techniques! I have no complaints about the food, which reminded me of home cooking. If you ask me how to rate the value of the food, I would say excellent. The flexibility of participation options, plus you offer an attractive English-speaking environment.

The staff were really outstanding: helpful, concerned about any problems and willing to sort them out as well as friendly and capable.

Office staff (Viv Wilkins) was super efficient and answered queries very quickly as well as adding helpful information without being asked. We also appreciated the leeway readily given when a glitch delayed the payment of our deposit for a few days beyond the due date.

We had already decided on a week in the Dolomites between the end of one tour in Tuscany and another in Rome. We're a couple with significantly different walking abilities and the program offered choices which suited both of us plus assistance in undertaking the walks. Access to self-catering was also a factor

So nice to have a holiday where everthing goes to plan and a big part of that was the people at Colletts in Corvara who couldn't have been any kinder or more helpful.
Although we stayed in a self catering apartment we did make a effort to meet staff and guests at night over a few drinks just for the chit-chat and find out how everybodies day went,a nice way to wind down after a walk.
A big thank you to all the staff for making our holiday so memorable.
Well done Colletts.

Your staff members at the chalet were wonderful. WE missed the guided WWI walk but the prepared walk itinerary suffices. Adam gave us excellent advice about the walk. The staff let us know about any exposed or sketchy sections on the trail when we walked on our own. We only did one guided walk.

We will be back for sure - maybe not Corvara but other destinations. OK maybe Corvara too!! :) Thanks for a great holiday.

Collett's was a recommendation from friends and also following on from recent holiday in Ehrwald. I did not participate in guided walks - but with advice from your staff was able to access outstanding views and manageable trails. Could not have been better.

Although we were self catering in Corvara we did enjoy some of the organised walks which were great.We also made the effort for the office hour meetings at night catching up with people and staff over a few drinks and what they had done during the day,a pleasant way to unwind after a walk.

I cant thank Collett's and all the staff enough, what a grand job you all do, it made our holiday so special.Big thanks also to Beatrice who looked after us at Chalet Angelika.

Corvara is a great base with plenty to do whether hillwalking,climbing,via ferrata,road cycling or mountain biking so much to choose from.

Snowed on or first day and snowed on our last day don't know how you managed to arrange the 12 days of great weather in-between.

Keep up the good work and thanks for everything

Our third holiday with Colletts - great group of like minded people, excellent walks and friendly and knowledgeable staff. Highly recommended.

Just back from one of the best weeks ever. My first completely (slightly nervously booked) solo hols at 35 years old meant I was welcomed by enthusiastic staff, a lovely room and really good support pre booking and travelling there despite booking this 2 days before I left. I cannot speak highly enough of the staff be it yummy food, (jack n jane) the sparkling and knowledgable conversation on the trails (Katy Seb n Ric) or the encouragement to learn new skills (Beth n Josh).. Plus an efficient check in by Rachel and being made not to feel too stupid as I got picked up off the floor during a hiking boot failure incident maybe fuelled by beer (Adam). Defo recommend this place for solo travellers - the ski season may be full of younger people - I wouldn't know but more needs to be made of the solo summer traveller as I found the other guests great company on the trials . We particularly enjoyed the lovely sauna area post hiking. Thank you for a lovely end to my summer of 2015 collettes.

Our stay in with Collett's in the Dolomites was amazing, the hiking was fantastic, so much more than we expected. The staff at Hotel Verona was exceptional making us feel welcome and at home. We will definitely be returning. Thank you for such a wonderful holiday.

Our third holiday with Colletts - great group of like minded people, excellent walks and friendly and knowledgeable staff. Highly recommended.

Just returned from a week in Corvara. Had a superb time, really friendly and knowledgeable staff, Chalet was clean, walks really well organised, well looked after. will be booking again with Collett's.

The destinations were brilliant and showed beautifully in images on the website. The flexibility of self guided and guided tours was great. The welcome basket was lovely - such a great touch.

A massive thank you to Chris, Adam, Andy, Beth and the rest of the awesome team out at Verena, in the Italian dolomites at the moment. They were all so welcoming, great to chat to and really helpful. Thank you!!

From the website, it looked like it would have everything we wanted. It did, we can't wait to return when the wildflowers are in bloom.

You could have provided more details on the touch points (cities and towns) for those of us driving from the UK Midlands. You must know the good routes and the bad ones given that each season you take your own vans back to the UK. Local knowledge and experience can be priceless.

The team working at the Pension Angelo are just an super bunch of human beings. They throw themselves at their respective roles/jobs and nothing is too much trouble. The restaurant team performed minor miracles every evening. Please extend my thanks. See also my comments on Tripadvisor.

A great team operating in unison with very little visible supervision. To be commended - FIVE STARS ALL ROUND !!!

Best source of information on the web.
Very good and timely comms from the Collett's management team.
Transparent booking system and effective and timely comms throughout the booking cycle.

100% Value for money! I even put on weight even though we thrashed around the mountains and on VFs every day.

Lots of practical advice and help in deciding travel details there- having someone on the phone made it much more personal. V accommodating short notice. Staff very helpful, knowledgeable and a pleasure to be on the trails with. Understand the reasons for no guided vf (maybe change questionnaire as it is no longer an option) but this would be great if could be restored as missed out on doing this on the week. A guided day on the new climbing wall could be an added extra tour for those wanting to try climbing for first time.

A friend suggested Collett's - said I'd get on with the staff and definitely did.

We would like to give a big thank you to all the staff for being so helpful and making us feel at home. Our accommodations were perfect and we loved the location being right in the town, everything was close by. The hiking was spectacular - so much more than we expected! We will definitely be coming back. We wish that everyone could experience the Dolomites as we did!

Our neighbors had an excellent experience with Collett's last year and we were sure that we would enjoy a similar hiking vacation. The information and pictures on the website were very helpful and motivational. When I needed more information, I could contact your staff easily.

Any contact I made through emails was promptly and helpfully responded to - the details about travel to Corvara and the Collett office were amazingly accurate and helpful.

We were made to feel welcome and at ease from the minute that Cam opened the door to us. As it was the next to last week of the season, I would expect the staff to be burning out… but they were all fresh and open to all we asked and needed. The weather turned cool the day we arrived and as we were in a self-catered apartment we had no heat -- it was a bit cool, but perhaps we are softies from America.

Office Hour is a grand way to bond with other guests and compare notes on hikes - The way that the drinks and snacks are handled was trusting and easy, adding to the general good will. Staff was always available and helpful.

We live in the Colorado San Juan Mountains and found the Dolomites quite different and breathtaking! The many groomed paths, refugios, and lifts made walking and hiking a joy -- We will recommend this vacation to all our mountain friends!

We liked the idea of a chalet style holiday in the summer - previously we had only done this whilst skiing. We had a great time and all the staff were brilliant - so helpful and well informed.

Really helpful, friendly and knowledgeable staff who gave good information about the walks and what to expect. Staff kept the groups together walking at the speed of the slowest person and showed plenty of encouragement. Had looked at several companies, but chose colletts as they offered what we were looking for.

Thank you for a great holiday, well organised, friendly, helpful.

Thanks for a wonderful holiday.we are in our seventies and enjoyed the company of younger walkers during the evening meal and office hour.

We planned our own walks with the staff's excellent help. We loved exploring the well marked footpaths around Corvara that gave us views and more views! We even found edelweiss and many other autumn wildflowers.

I liked the "feel" of the web site and when speaking to the office team I was very impressed. All staff were superb. Katie and team at Angelo, Adam for driving, Jon for the WW1 information (fantastic) and UK based Viv and Kelly particularly. All patient, informative and empathetic.

The staff attended each office hour and were enthusiastic and knowledgeable. In addition the staff were interested in the guests and their backgrounds etc

We tended to undertake self organised hikes however the staff were interested in our self guided walks and provided advice when asked. We observed the staff dealing with other guests who were joining the organised walks and the system seemed well organised. The chalet atmosphere with like minded people appealed to us and we were able to join organised walks or not as we liked or preferred.

We found the atmosphere at Chalet Angelo wonderful and informal. The staff were all enthusiastic and welcoming and were interested in the guests. Of particular note was the evening meal arrangement with the communal tables which allowed wonderful interaction with other guests and staff. All staff were excellent and a joy to be with and hosts Claire and Alan along with Katie made the experience tremendous

Hi, I am 21 and went on a Collett's holiday to the Dolomites on my own. Everyone, staff and other guests, were very friendly and I made many friends. You wont get lonely or bored on this holiday that's for sure. There were so many great walks available every day it was difficult to choice only one each time. The accommodation was great too. I stayed in the Monti Pallidi B&B just a 1 minute walk away from Collett's chalet in Corvara. The B&B was exceedingly tidy, served a great breakfast, and the staff were very welcoming and always ready to help and advise me. I will definitely be going back next summer. Can't wait!

Breakfast perhaps could have been improved with some more hot food options. Maps on route laminates were not very easy to make out. Perhaps a larger scale map marked with the route would be more helpful. Saw an advert for the brochure in a magazine. Once we received the brochure it was clear that the holiday was exactly what we were looking for for our first trip to the Dolomites.

The website could have more details about the various villages (Corvara, Badia) and living options. The office staff were very helpful, courteous, appeared anxious for us to have a great experience.

Adam drove us both ways (to Marco Polo) on extremely difficult mountain roads. He was a terrific driver and asked about our needs (e.g., bathroom, food). The trip to/from was thus very pleasant.

Andy oriented us in a concise but informative way. It was a terrific start to the vacation. The rooms were much better than we expected. The food was fantastic - every meal. The staff were cordial, humorous, and enjoyable in every way.

Collett's Flexibility: 4 people in our group, and arriving on different days, from different places. There was a variety of activities, from painting (which I will have to return to experience) to Via Ferrata (for the younger people in the group) to mountain biking - as well as easy, moderate, hard walks. We particularly wanted to go to the Dolomites and Collett's offered flexibility.

Value for money?:
We were most impressed with the staff - friendly, knowledgeable, appeared genuinely interested in us having a terrific time - accommodations, and food. The mountains were spectacular. On top of this, the other people in the chalet were wonderful - we so enjoyed getting to know them on walks and during meals. We also enjoyed Corvara, a small town but with shops to explore.

3 cheers for the staff: Rachel, Becca, Holly, Andy, Josh, Adam, and of course Chris, who was a wonderful manager.

Kris and I with our friends from Sydney had an awesome one week Walking Holiday. We stayed at Panorama Hotel. The most beautiful valley in the world!! The food was excellent as well as the walking tours. The staff were excellent. We met at 5:00pm on a daily basis at Verena where all tours were fully explained. The walks ranged between Easy, Moderate and Difficult. Your choice!! The World War I Walk was very challenging but absolutely awesome. What a sense of achievement for me!! Will hopefully return again sometime to do some more walking ????????

You undersell yourself! for example I was not aware from reviewing the website that you offer road cycling at Chalet Angelo. as a keen cyclist I would have brought my cycling stuff had i known!

We arrived at dinner time - we were given the opportunity to freshen up, our dinner was kept warm and served with a smile, we were given advice on walks etc the following day even though we had missed office hour. The WW1 walks and talks were so interesting but, rather like your offer of road cycling, not really apparent from the website. John was fantastic, so knowledgable and engaging, my teenage sons were fascinated.

It is such a shame you can no longer offer via ferrata guided/escorted trips but Ric was extremely helpful whislt making it clear it was at our own risk.

Convenient self catered accommodation - i had no idea when booking that you offered guided walks/information/road cycling/WW1 history walks - these were all a bonus! The Angelo staff were excellent, particularly Rachel, Rick, Adam and Omar. I was too sad to say good bye to them when we left and had to disappear off (having paid my bar bill - don't worry!) without seeing them.

Very informative brochure, but slightly confusing layout. When you know what is on offer you can easily understand it, but as a first-timer, can be quite hard to distill the information easily. For instance, one of the other guests we met did not even know that you could stay at a hotel instead of a chalet!

I think the actual handbook itself is excellent, but being totally web-based, I found locating the driving/arrival instructions tricky. I just went round and round in web circles In the end, I phoned up and was sent the proper link by one of your office colleagues. Once I had it, the driving guide for how to get out of/into Marco Polo airport was invaluable. I'm all for saving paper, but I think arrival driving instructions are essential and should be directly emailed directly for each holiday.

Every member of the family could do their own thing at their own pace. Our 16 year old son discovered biking in the mountains and absolutely loved it!

The Panorama hotel is an absolute gem - the food in the evenings was consistently some of the best we have ever had and the pool/spa centre is really very nice too.

Great first holiday with Collett's. Every member of the family wanted it to go on for longer and I'm sure we will return to the Dolomites!

We heard of Colletts via a friend John Lamb who stayed at Haus Vantentin at the same time as we did.

Wonderful arrival and departure greetings by Alison and departure by Alison and Max. Always made to feel welcome and helpful on walks.

Excellent service and advice from people who care!

We were later than we anticipated so the welcome was really pleasant and the welcome pack uplifting -much appreciated!

We had 5 nights in Verena Apartment and 2 nights in Ciasa Verena.The welcome and encouragement to use office hour was great allowing us to get to know staff and guests and plan our next day. We did a mixture of self-guided hikes and group hikes.

We really liked the flexibility of accommodation options available and no pressure options of accompanied walks or self guided.

Wanted a holiday in the Dolomites, saw your advert online and was very impressed

The timing of the transfers weren't pariticularly suitable as we had long waits at the airport, especially on the return journey.

Overall, myself and all other members of our party, were very impressed with the holiday in total. All the staff were very friendly and helpful, with a special mention for Danni.

Hotel Panorama is of an excellent standard compared with other Tyrolian Hotels we've stayed at. Staff are first class, food excellent (although too much at times with the pre-dinner events). The rooms are adequate but not untypical. Our only complaint is Collets should inform customers that the hotel is over a 100 metres in ascent/descent to the town. This is a VERY steep climb and might be a problem for some non-walking guests who are accompanying a partner who is a walker. The staff were more than willing to discuss routes and we found this the best way to plan a walk.

This was our first experience of an organised walking holiday. (having previously "done our own thing" in Austria many times) Overall we have very positive feelings about our holiday because we're sure we would not have experienced the variety of locations and types of walks had we been on our own. The WW1 expert was an added bonus as well. Well done for having such a helpful and enthusiastic staff who made our holiday so enjoyable.

The reception hosts at the Haus Valentin where outstanding friendly and informative with attention to detail, I was impressed that even though I was a late arrival and missed any talks, the Hut to Hut people made a clear point of seeking me out to chat about my routes starting the next morning.

When I return I would with out doubt look at staying at Haus Valentin or other chalets you have, the atmosphere and friendliness was great.

Though I was on a Hut to Hut walk and had changed some of the routes given to take in harder and via feratta routes, the information and advice given by the hosts was good and useful to be able to have an insight from members of your team who had completed the routes and inform me of any possible dangers I may face or difficulties on the route due to recent rock fall etc.

I have been on holidays before with you to the dolomites and Yorkshire, I find your staff very informative and helpful. I trust your company for the trips that you offer and the high standards set by the company.

After a long search for a company that provided value for the money I was spending you could not be beaten. The arrangements you made for my trip took a lot of pressure away from booking, giving excellent value for money.

Hut to Hut was excellent, I hope you can extend the walks a little longer and take in more huts or maybe the Alt Via 1 with some assistance with moving some personal belongings to the odd hut to make carrying equipment easier.

We have previously booked a holiday with Colletts which we really enjoyed. We wanted to bring our kids to the same area for an active holiday in a beautiful area.

Good Road instructions from Venice Treviso using hired car. We arrived a little later in Corvara than estimated but were immediately made to feel welcome by Matt who showed us to the Verena Apartment right next door to Caisa Verena. A lovely welcome pack with essentials (tea, milk etc. awaited us). The apartment was homely and just right for our needs. Later in the week we moved into the Chalet for two nights. Throughout our stay we were encouraged to come and be part of the Verena Chalet at all times. Office hour was most useful for planning the next days activities. Thankyou to all the staff (Matt,Holly,Andy,Josh,Beth, Chris,Danni,Cam,Omar and the catering staff) for your welcome and friendship,hard work,good food and encouragement during our stay in the beautiful Dolomites. Also many thanks to John and his wonderful WW1 walk and Talk a real educational experience. We did a mixture of group walks and self guided hikes. All the information, walk sheets and advice was most helpful and contributed to making our holiday special. Hope to come back soon.

Adam was very prompt in picking us up and made sure we were in our accommodation successfully. He kept in contact to pick us up and let us know that we could have an extra 10 minutes in bed before our early 6 am pick up time.

Isabelle Johnston's WW1 walk was very interesting and she went out of her way to pick us up from a local bus stop.

Advised that Italian public transport cannot always be relied upon and I did not wish to miss the only bus to the mountains in the morning so the airport transfer gave us peace of mind. I booked the transfer quite late as I had been trying to make arrangements for the bus but could not get up to date timetable therefore Colletts removed this unnecessary worry and we spent a couple of hours sightseeing before being picked up.

My husband did the booking with you, and after each contact would comment how helpful and friendly everyone had been. Have to praise chalet chef Claire for her amazing cooking, a real highlight of our stay. The staff knowledge and passion for the Dolomites shone through. The walks varied with some being much better than others in their construction and especially variety. Together we did 1 together and 3 separately. We felt Katy and Rick particularly helpful when helping us put our own walks together.

Being at your own risk when walking was made clear at every briefing along with making sure we had packed all the listed items.Our guides, Cal, Holly, Rick and Katy made sure we waited at junctions and did regular guest counts.

You are the key provider of Chalet walking holidays in the Dolomites and were very helpful when making the initial enquiries.

The Chalet staff absolutely made all the difference, their passion and enthusiasm for the mountains was inspiring, but is was their warmth and friendliness along with fabulous food that made the chalet feel like home.

We had a very good conversation with Pete (?) on the phone and he advised us toward Verena. This turned out to be a very good decision given our circumstances – Angelo would have been hard work for us. Not sure that we would have made the same decision if we had just looked at the website.

The transfer from the airport was in a very comfortable VW but the return was in a much more utilitarian minibus (forget the make now maybe Fiat or Renault) – not so comfortable, noisy and harder to see out of. I would not do the transfer option again if I knew it was that vehicle again.

Food for dinner was generally very good except for one night when the risotto went wrong. One area that could be improved was the lack of white bread. There was a choice between a very nice fresh white load and a brown caraway seed type. The white ran out very quickly and sometimes the brown did as well. When there are teenage boys around, you cannot have too much bread (and white seems preferred). Running out of bread seems a poor show, especially when people have been walking in the mountains all day.

Our first time with Colletts and office hour was a really good feature. Worked very well. On the Lagazoui tunnel walk, it would be good to highlight that there is a quite a long walk up to the entrance to the tunnels. This came as a bit of a surprise, but not a problem.

I saw an advert in Big Issue and thought that any company that is socially concerned enough to advertise there must be worth investigating. Turned out to be a very good decision!

Overall a really good experience. Your staff at the Chalet were all great but Cameron, Danni and Andy stand out to me as fantastically engaged and positive representatives of the company. They were always prepared to go the extra mile for us.

We've always been self catering on holidays with Collett's, however we previously ate frequently at the hotel. We didn't do so on this holiday however as we couldn't choose our meals (in the Picos and Pyranees there was a choice of three for each course). I know the situation is different in the Dolomites, but just would have been more inclined to eat there had there been options.

The staff were really helpful, but we did prefer the set up in the Pyrenees and Picos where the people leading the walks the next day were the ones at office hour. Appreciate the set up is different in the Dolomites, but that was only thing preventing us rating as outstanding!

Staff were really helpful, particularly Chris, Matt and Andy for advice on self guided via ferratas, and Dani was outstanding in recommending walks for each of our group as well as helping us with self guided walks.

As ever we really enjoyed the holiday! On balance we preferred the close knit atmosphere in the Picos and Pyranees, but the accessibility and variety of walks on offer in the Dolomites was amazing.

Collett's were recommended by friends. Also, the ability to travel from our local airport and to be picked up on the day of our choice at Venice were massive factors in our decision.

I would have thought an Office Half Hour just prior to the evening meal would have sufficed. We sometimes after hard hikes were not washed and dressed prior to Office hour.With guests arriving on different days of the week it means that the program of harder hikes can easily fail to be of an order to suit clients needs – e.g. our first hike was on a Monday then we were faced with the choice of climbing Sassongher, a major peak, on the day after, or not climbing it during our week's visit.

Thanks to Cat, Max, Tim, Alison, Charlie and Hannah and everyone else involved with Chalet Haus Valentin.

I booked our holiday over the phone and was dealt with efficiently and in a friendly fashion each time I called. We were looking for Low Level Walking, Moderate Level Walking, High Level Walking & Mountain Scenery.

We had a stressful arrival because KLM lost our luggage! The staff at the chalet couldn't have been more helpful. They chased up our luggage, lent us clothes and boots so we didn't have to miss out on the walking and generally tried to cheer me up!

We had a hire car and could drive to other walks as necessary, however, one day we went in the minibus not realizing we would be charged €20. We would have taken our car if we had known. Maybe staff could advise guests prior to booking transportation how much it would cost? On one occasion I think the group size was too large for only one leader and we had an issue with strong-minded guests who overrode the leaders decisions!

We were happy to be responsible for our own safety as we are accustomed to walking in the Scottish highlands, but I do think the leader should be familiar with the proposed route and have walked it at least once.

We liked the thought of being with like-minded walkers in a group setting so we could talk and meet new people without the language barrier all the time!

We arrived on a Wednesday which is the staff day off in the Chalet. Due to this we found settling in on the first day with a few unanswered questions. This is no criticism to Colletts or there staff. If we were to do this holiday again then we would definitely choose a different day to arrive on.

The food during our stay at Chalet Angelo was amazing. Claire and the team prepared some fantastic meals. We always had great service from all the staff and enjoyed sharing our evening meals in such a social atmosphere. Special thanks have to be given to the staff on sandwich duty who prepared all our lunches to an excellent standard and taking special care of visitors fussy dietary requirements. No request was too much to ask. All the staff were very patient and dedicated to making our stay enjoyable.

The office hour is a fantastic idea. All the staff were super helpful and very knowledgeable. Any questions were answered immediately or researched and responded to in great time. The office hour was not only very informative but also a fantastic social opportunity for all guests and staff. Having the Paramount hotel residents join us at chalet Angelo was a particular highlight. This allowed a great mix of guests outside of the organised walks.

All the organised walks we attended were conducted with great organisation from the staff members. We had a couple of walks were the groups were large. We still had a great day but it just felt the group was slightly too large. This however was only the case for two walks. The rest of the time the walks were well organised and good fun.

I feel we had value for money. The accommodation was great, the food was excellent and the staff and hospitality are unmatched.

I would like special thanks to be passed on to all the Colletts staff but in particular the team at Chalet Angelo. They made the holiday what it was and we could not thank them enough for their hospitality.

We stayed at both Badia and Carvara and both were a wonderful experience. While we had requested our stay to be in downtown Carvara, as opposed to up the hill, this couldn't be accommodated, for whatever reason. At first we were upset, but the Angelo staff and our room were quite nice so all was good at the end. We particularly appreciated Claire, and her cooking, at Chalet Angelo. She is such a wonderful person!

Most of our walks were self-guided so the assisted of your staff to provide us with suggestions for each day was great. (Alison in Badia and Rick in Corvara). Booked because of the positive feedback on your blogs.

Picked up brochure walking past your office as photos looked fantastic and wanted the option of guided walks. Huge thanks for going the extra mile with a cake for our sons birthday. What makes the holiday is the staff who were without exception simply wonderful. We had a great time and would not hesitate to recommend Chalet Verena.

Great website – very informative. Maybe include a couple of sample walks showing route, height, and views? Comprehensive Handbook – great route directions. However, I would add one word to the Marco Polo exit instructions. Instead of 'head to the exit' I would put 'head to the airport exit'. We left the hired car park and turned right and ended up in the short term car park! Very pleasant and well-informed staff.

Dinner was exceptionally good. Great quality, huge variety – we had 3 courses for a fortnight with nothing repeated! Breakfast was great but more or less the same every day.

Staff were really friendly, informative, and encouraging. They were more than happy to detail all the walks and give views on options / alternatives. Also really interested in what guests had done / were interested in doing. they showed great flexibility in moving some walks to accommodate guests requests.

What can we say – every walk was great! We had every intention of 'doing our own thing', but after a couple of guided walks we stuck with them for 2 weeks. Often challenging, always fun. Staff were fantastic on the walks! Very clear pre-walk information. Staff always outlined potentially 'difficult' sections of a walk – exposure / steepness, etc. Groups respected 'at your own risk'.

Came across the website by chance, but was impressed by the quality of the website, and the friendliness and helpfulness of the couple of calls I made.

I think there is a good opportunity for combining walking with photography courses. Everyone has a camera / phone with them, and want to get the best from them. I am a very keen photographer (professional for a couple of years) and was giving tips to folks to help them improve. They all expressed an interest in walking / photography combination. I think with a little bit of recce to identify some key spots you could add some extra interest to your walks. I'd be happy to discuss this in more detail with you if you wish. We'd also like to add special thanks to the whole team at Haus Valentin - Cat, Tim, Hannah, Max, Charlie, and Alison (and of course Reiner and the ladies who helped out). They went out of their way to make the whole experience very special - every one of them have an obvious pride in their job, and that is reflected in the high standards in all they do - walking, socialising, facilitating, cleaning, serving, etc etc etc. A big Thank You to all of them!

The 3 course dinner was excellent and of a very high standard. Claire and Alan were really good hosts and we learned a lot about the local produce. We did think that as we were in Italy the coffee could be improved. We do not drink instant coffee at home and would not do so in Italy. A good coffee machine would be most welcome.

Office hour was good and the staff had some great ideas and were very well informed. Transport arrangements could be a little hap hazzard, however, this was because your staff were trying to accommodate guests who were changing their minds about activities. Not sure how you can change that.

Perhaps if the group has over 10 people in it there could be 2 members of staff as 20 or more guests is a large number for one person. I would also suggest that on the medium to hard walks, the member of staff has some experience of the walk as we did find ourselves split into 2 groups with one group in a bit of difficulty on one walk that was unnecessary and could have ended very differently. As you point out, we are responsible for our own safety.
We have been skiing with Collett's and enjoyed it. We wanted to see what the area was like in the Summer and wanted an activity holiday.

We had a really good holiday. The staff were great as always. The food was outstanding and Claire and Alan did a superb job. They really are the dream team.

It was our best vacation! High Level Walking, Wildflower Walks, Self Catering, Chalet Tino.

The Haus Valentin staff and host team really made the holiday – they were responsive to requests and genuinely seemed to care about the guests and take an interest in us. Couldn't fault them. Definitely value for money - not having to worry about paying for tea, coffee and wine with the meal made it very relaxing. Collett's flexibility, guided walks and the region on offer. Moderate Level Walking, Mountain Scenery. Can you consider destinations like Montenegro - just because i like the company and I want to visit there! Cinque Terre Maybe some UK based holidays? - particuarly coastal walking / cycling e.g. Exmoor, Pembrokeshire, Snowdonia and Llyn Peninsula, Scotland, Northumberland.

Claire and Alan were wonderful hosts and the food was inventive and amazing. The weather reports were like in the UK- often wrong, but when it counted – as in a thunderstorm due, it was correct. Ric, Jack, Bree, Holly and Matt were the organisers for the 5 walks I did and all were excellent. My friends' recommended you and I liked the idea of choosing your own walk rather than a rigid timetable

Just back from a week in Badia, Haus Valentin, where we had a great time. The Collett's Team, Cat, Alison, Hannah, Tim, Max and Charles were impressive, knew their stuff, always helpful and attentive, both walking and in the chalet. Enjoyed our time spent with them and all who were there with us, a great bunch. Food was yum, yum, yum. Loved the Dolomites and hope to return, with Collett's, very soon. Thank you.

The accommodation was outstanding with the following exceptions. No wooden spoon, we bought one and donated it. No toaster, we are British! I have never stayed in a self catering accommodation without an oven, however mean. A noisy Italian family in the apartment beneath enjoying themselves too much. Though I doubt you can do much about that.

Very enjoyable holiday, there is so much to see and do in Corvara that we would love to come back. Low Level Walking, Moderate Level Walking, High Level Walking, Wildflower Walks, Via Ferrata, Mountain Scenery.

The Panorama Hotel was as good as we recalled from previous visit. Food quality is the highlight. Liked company previously and like area/Hotel - Low Level Walking, Moderate Level Walking, High Level Walking...

All of the Chalet Angelo walk organisers were very knowledgeable, enthusiastic and keen to offer advice. We were interested in High Level Walking, Via Ferrata, Glacier Treks, Mountain Scenery.

All of the walk organisers were friendly and enthusiastic which made each day particularly enjoyable.

I feel despite being responsible for our own safety whilst in the mountains all staff were extremely helpful and looked out and did what was reasonable to keep everyone in the group safe.

Collett's was a recommendation by a friend and through google search.

I would just like to say how fantastic and helpful all of the Chalet Angelo staff were, I felt very welcome and hope to meet many of them again in future seasons.

I can not tell you what a wonderful holiday I have had in Corvara and the surrounding mountains. Everything I had heard about the Dolomites in summer was so true. The beauty of the mountains, the clean mountain air, the wonderful wild flowers and the weather. I also greatly appreciated how helpful all your staff were. They were always cheerful and hugely enthusiastic when dealing with guests. Would I book again? Without a doubt!

Huge amount of information within the website, however at times can be hard to navigate!

Fantastic team, very welcoming and helpful. Made huge efforts to suit everyones needs. A big thank you to them all! Even out of office hours the Team were available for help and advice. They never showed any hesitation to answer a question when asked. Always polite. Our group self guided. However we were all impressed by the amount of guided activities that were available if we wished to join, Our whole group send our appreciation and a big thank you to all involved in our holiday back in June. PS information regarding lift opening times - how many open and from when would also be useful to know ahead of booking!

The convenience of have all our accommodation arrangements being made for us combined with the ability to do our own day hikes. All the hotels and huts on our hut-to-hut hike were excellent. But you need to provide better information on how to get to the Hotel Jaegerheim in Selva, as it is really closer to St. Christina.

Recommended by a friend. I liked the website and the range of choices available.

All the staff were great. Special thanks to Rick, Katie, Eddie, Holly, Bree and Dani & Cam who lead the walks we went on.

The Panorama Hotel is outstanding: the Costamoling family, all the staff, the rooms, facilities and especially the delicious food!

I was a solo traveller and wanted company on the walks, and to be to told (in the nicest possible way!) where to go. The choice of three organised walks nearly every day was the deciding factor. Also the location of Chalet Verena (in town) was a factor.

Yes. The personal service and friendliness and efficiency of staff was great. The range of activities was good, and if I'd had longer would definitely have gone on a painting walk with Beth. All staff were a credit to you.

Used internet search to find out more information on the area (Dolomites) and your web site offered everything we required. The more info we had the more we realised that yours was the best company to deal with, and after reading so many positive reviews we booked what turned out to be a fantastic holiday with your company!

As we have been with Collett's a number of times, we don't tend to use the handbook except for the driving directions, which are excellent.

I like that I get to speak to a person straight away without having to select an option on the phone. I've always been impressed by any contact with the office because I'm treated as a person and not as a reference number.

The packed lunches always feel a bit over-priced for what they are but the standard of the food at dinner was very good, everyone enjoyed it.

Office hour was always fun and we had a very informative talk by Eddie one evening on the wild flowers, which even made my husband look where he was putting his size 9s on the next walk! We mostly go to the Dolomites for the via feratta so are self guided these days. The other people in the chalet were very complimentary about the guided walks they'd been on.

We love the atmosphere created by the staff and the excellent standard of accommodation.

Just a big thank you to all of the staff who, as usual, made the holiday a very enjoyable experience by making us feel that we were all one big family! The food and accommodation were first class. We'll be back :-)

Very nice to be given one to one tour/attention! Great atmosphere at meal time, punctually delivered and plenty of food. We wanted an outdoor holiday set up that was similarly run to those we enjoy in a winter catered ski chalet, but with walking. We got it!

The can-do attitude of the Chalet Verena staff helped make our holiday - without exception they were friendly, helpful and accommodating and made our first walking holiday, our first trip to the Dolomites and our first trip with Colletts one we hope to repeat.

We were staying in Hotel Panorama so we mixed with the team during walks and in the evenings when we were deciding on which walks to do. The team in Chalet Angelo were very good and knowledgeable about the walks so were able to answers any questions raised. They also were able to accommodate our lunch request for a very early morning when we went on the Glacier Trek. Some of the descriptions of the walks on the sheets were misleading and it was difficult to gauge how demanding a walk would be. I understand that it is hard to grade walks into only three categorizes Easy, Moderate and Hard but I think this is an area which could be improved. Our fitness levels enabled us to do all the walks but sometimes there was more exposure that expected.

We had a wonderful holiday and all the Collett teams member we met in both Chalet Angelo and Verena were welcoming, enthusiastic and added to our holiday experience. Thank you.

Mainly road cycled which was excellent, the staff riders Charlie Rachel and George were excellent, considerate and helpful, the routes though hard were well thought out and varied. The itinerary was varied and the only change I'd make is to offer a car assisted option to a area away from Corvara to ride a loop or dropping off and riding a linear route back to chalet, but overall a outstanding holiday which we both really enjoyed, …my wife walked in the group walks.

Best holiday that fitted our needs, easy to contact & good info! Staff were brill, very helpful & friendly. Will recommend & definitely use Collett's again

Have had several previous holidays with Collett's all of which have been highly enjoyable in a beautiful part of the world. Just a big thank you to all the staff at Chalet Verena who were all fantastic and friendly and made our holiday so enjoyable- they really played a key part in creating a lovely friendly atmosphere in the chalet

On a previous Collett's holiday with a group of friends from my walking club, I felt that I would also enjoy a Collett's holiday on my own, because of the sense of community provided - I am happy to say that I was right. The Haus Valentin experience is outstanding in every way, it truly feels like a home from home, in a beautiful setting. Relaxing in the chalet and on walks led by Collett's friendly staff, it feels like being part of a large and caring family.

The bus transfer from Treviso airport to Badia took almost 4 hours – probably this was unavoidable and due to traffic etc; it would have been useful to have been warned of this when we met the rep (lovely Hannah!). Just a small suggestion. I was grateful to be given a free transfer – thank you!! I know that this is often mentioned and no doubt there is a good reason behind the status quo, however…. more substantial bread rolls would be massively appreciated!

What a fabulous team you have in HV! So talented, experienced and charming (almost as wonderful as the team 5 years ago….) The hut-to-hut itineraries are a great addition - I hope they're popular!

No comment box for the vehicle above. One minor issue is that the view from the passenger seats (other than next to the driver) is rather poor – a pity in such beautiful scenery. Sanwiches were excellent once we realised we had to request brown bread (which was very good) instead of the rather tasteless white rolls. Fillings were also very good. Again, at both breakfast and dinner, the brown bread often ran out before we got to it!

It was really the attitude and commitment of the staff which made the holiday so good. A great attraction of the chalet was the ease with which we got to know the other (delightful) guests.

We were pleasantly surprised by the range of activities on offer. The "other itinerary" was cycling, which although slightly more expensive than advised by your staff (E44), was still good value and very enjoyable at an intermediate level (80km, gentle gradients).

Value for money Flexibility in choice of transfer dates Matched our objectives (range of activities).

Great staff and accommodation, helpful when I enquired about the holiday. Can I particularly commend the following staff, Danni, Beth, Holly, Andy, Josh, Chris, David, Annette!

We did enquire if we were be to walk from the Chalet but in reality many of the walks were a bus ride away & had we of realised this we may of driven rather than flew. Our room had a shower however it was not possible to use it in the usual way as it would flood the floor as there was not a shower Curtain or screen. This presents a health & safety hazard. For some of the walks we needed to be at Chalet Verena at 8.45 so it out be helpful if breakfast could start earlier.

Collett's has the flexibility of walking & cycling options for my husband & I. We have had a lovely holiday made more enjoyable by the the knowledgeable & friendly staff. It was great meeting other guests at dinner time.

We had a fabulous time. We were made to feel very welcome and the advice and recommendations of staff enabled us to make the most of our time in the mountains. We very much hope to return. Many thanks.