Susan Ray

March 20, 2017

Nothing but praise
I have nothing but praise for the whole administration - emails are always responded to quickly and efficiently as are phone calls. This was our sixth visit to Chalet Verena and as always we had a wonderful stay. You choose your staff very well and we have always met up with at least two from previous visits which shows how well you treat your staff and thus how well they treat the clients. Which is why we and so many others keep coming back. Can't really think of anything other than that the staff were wonderful on our last evening when so many of us wanted to watch the Six Nations matches and caused dinner to be delayed - something John coped with admirably and it was all still delicious. We were a mixed group and all had a great time doing the things we wanted to do. We have been before and love the whole experience - we had two years off to try something different and there is nothing to compare so we are back and will be as long as we can! The whole ethos of Collett's is brilliant - so nice to see that respect and loyalty throughout a company still works and produces a fantastic product. Long may you be successful.