Due to a mix up with forgetting our passports and missing the initial flight, the team at Badia sorted out a much later pickup for us. Jack was excellent. Our eventual flight was delayed and he hung on waiting for us resulting in a long day for him. We had visited Badia last year so knew the ropes and so arriving so much later than planned wasn't an issue for us. A meal was waiting on our arrival. Plans were sorted out for ski rentals the following morning whilst allowing time to participate in the first ski run. We enjoy the combination of skiing and other activities so we can each have fun separately!