1. Ric, Amanda, Sam and Caitlin were extremely friendly and knowledgeable, nothing was too much trouble. On one particular day I was the only client who wanted to do the organised walk, for safety reasons Ric organised Amanda to join us, as three is the minimum number for a walk. I had been prepared to do a walk on my own that day but Ric and Amanda we more than happy to ensure that the planned walk went ahead. On a couple of sections I struggled with some very steep downhill scrambling, they ensured I descended safely, this was all done in a tactful manner. At the end of the walk I was tired but very happy, I enjoyed my beer when I got back to the hotel. The attitude of all the Collett's staff in particular Ric reinforces my high opinion of the Collet's staff and is one of the reasons why we are repeat customers. 2.The Hotel Sabocos is very clean and well run in particular the restaurant and reception staff are very friendly and helpful. The multiple choices on the menu suited all tastes and was wholesome as required after a day in the mountains. The noise from the stream outside the hotel can on occasions seem a bit loud, but it never stopped us sleeping at night. 3.The scenery is absolutely stunning, some walks start from the hotel the majority of the remainder required short journeys on good access roads. We will return to Collett's/Hotel Sabocos.