The help and advice from your staff before booking was excellent The staff at the chalet were also outstanding. Friendly, full of advice and information, always ready to chat. The food was also excellent. I'm not a great fan of 'continental' breakfast, maybe an option for a cooked breakfast? Could be pre-ordered and I wouldn't object to a supplement of a couple of extra euros for that. Also after a long day in the hills my 16 year old son could possibly have exercised the option of a little extra (ok and me). More substantial pud maybe, some cheese? But I don't think either of us could say we went hungry. Car parking at HV is a bit tight, could maybe do with a little managing as to who needs to get out in the morning, leave keys in the office in case your car needs to be moved? But still 5* - thanks to Claire's recommendations of the skiing, hope to be back in the winter!