All extremely efficient, the pre-departure pack was very useful. Excellent food at Hotel Malita, Arabba. Our week was made by the staff in resort, who were unfailingly helpful and cheerful and guided us on some great days out skiing. We were all very impressed by them. Just thanks again to all resort staff, who were absolutely delightful.I also really enjoyed the hosted apartment , it was very relaxed and an ideal mix of having a nice quiet breakfast,and relaxing after skiing, but also having a very sociable dinner with all the other groups.