Very happy with service provided. Friendly and informative. Staff unfailingly friendly and helpful and really seemed to enjoy being there. Maps on route laminates are too small to read, and have to be used in conjunction with a proper map. We tried cross country skiing (as non-skiers) and feel that it would have been wise to have booked a lesson. This would probably have helped us get more out of the day. But enjoyable. Have been before and really enjoyed it. Good opportunity for big family group to spend time together in a relaxed setting. A fantastic concept. The food at Haus Valentin was, if anything, even better than last year. Thank you!