Any Questions? Speak to someone with extensive knowledge of our walks and destinations.
Call 01799 513331 or enquire here or use the messenger service – bottom right.
This is a 7 night step back in time. Choose day to day whether to join an easier moderate walk or a higher harder hike. In this stunning corner of Andalucia, Collett’s provides a week of outstanding walks in a reassuringly mountainous region of fincas, farmhouses and whitewashed hilltop villages of Moorish origin, all interspersed on hillsides of olive, almond and vine.
Our base is the pretty village of Canillas d’Albaida, loomed over by its amazing backdrops, which are the rocky peaks of the Atalaya and Verde Mountains of the Sierra Tejeda Natural Park. We provide half-board accommodation in a charmingly converted convent and also a modern villa with impressive panoramas. Fabulous food is served here and often eaten al fresco in the village square.
Spring 2021 |
Autumn 2021 |
An Easier Moderate Walk
A Higher Harder Hike
Self-guiding is not available in Andalucia.
The Walks – all organised walks. Collett’s is all about memorable walks of your chosen grade.
Accommodation – bed, breakfast & 3 course dinner with wine at Posada la Plaza. See Accommodation Tab at the top of this page.
Office Hour – guarantee yoursleves a succession of fabulous days out by joining us and other guests each early evening for a relaxed and optional pre-dinner gathering. Sign up to the next day’s organised walks, choosing whichever one takes your fancy. (Drinks at office hour not included)
Airport Transfers – to and from Malaga airport.
Local Transport – to and from organised walks, as required.
Flights, Insurance & Packed Lunches
Getting to Andalucia is easy.
Fly to Malaga and meet a free Collett’s airport transfer.
But there are other options – see the Other Info Tab at the top of this page.
In uncertain times, booking with financial peace of mind is essential – as members of ABTA, our walkers have been doing this for over 23 years. In addition, our booking conditions are now more flexible than ever:
We are based in Canillas de Albaida, an ideal springboard for some early and late season walking in a sub- tropical climate. The village is 576 meters above sea level. This is classic Andalucia, mountainous, Moorish and charming and a step back in time. It is a region of ‘fincas’, farmhouses and pretty whitewashed hilltop villages of Moorish origin, interspersed on hillsides of olive, almond and vine, and home to an abundance of bird and animal wildlife.
The village is set against the stunning rocky peaks of the Atalaya and Verde Mountains of the Sierra Tejeda Natural Park, which rises to 2065m and forms the natural frontier between the provinces of Málaga and Granada. They offer spectacular views of the Mediterranean coast and adjacent mountain ranges, including the Sierra Nevada and the distant Atlas mountains of North Africa.
Canillas de Albaida is just 40 miles from the city of Málaga to the north east, providing an excellent opportunity to add on a couple of days in this historic port city at the beginning or end of your walking week. The small town of Competa is Canillas’ nearest neighbour and under a half hour walk away – well worth an explore and a drink in its bustling plaza.
Our secret weapon in Canillas d’Albaida is our old friend, Mick Smith. He moved out to the area 20 years ago and has spent much of his time exploring the region on foot. As a result, he is now a font of geographical, historical and cultural knowledge for visitors, who love their walking and simultaneously take an interest in what makes the region tick. Mick leads our Walks Team and you can chat with him each early evening at Office Hour. He puts together a brilliant week of walks for you, whether you opt for the higher harder treks or the more moderate leisurely walks.
In respect of your midweek rest day, the city of Granada is a popular option. Home to the UNESCO World Heritage Alhambra Palace, it is a 2hr drive away. Don’t underestimate Malaga either! To many, it is just an airport providing access to the Costa del Sol. Actually, it is a highly attractive vibrant city and port steeped in impressive historical buildings, bustling markets and an awe-inspiring cathedral.
Any Questions? Speak to someone with extensive knowledge of our walks and destinations.
Call 01799 513331 or enquire here or use the messenger service – bottom right.
Join Daily walks of your chosen grade
Join Our Organised Walks
All fitness levels
Join an organised walk of your chosen grade every day except Wednesday. Day to day we offer an easier moderate walk and a higher harder hike. This is perfect for parties with varying levels of fitness, as you can do different walks and still enjoy the same holiday. Your time here will surely be enhanced by the Collett’s Walks Team. Mick is our main man on the ground and he lives here. Originally from the UK, he and his family came here 20 years ago and fell in love with it. He is a passionate hillwalker with a wealth of local knowledge, which he shares enthusiastically, whether it is historical or cultural..
Wednesday is our day off, a midweek rest day for you, which we can help you plan. A popular option is a visit to the Alhambra in Granada, but you might opt for a day in historic Malaga or the celebrated coastal caves at Nerja. Scroll down to the bottom of this page for details
Our base in Canillas de Albaida is the ideal springboard for walking in Spain’s sub-tropical sunshine.
We are 576m above sea level but some of our walks venture into the rocky peaks of the Sierra Tejeda Natural Park, which rise to an impressive 2065m and form a natural frontier between the provinces of Málaga and Granada. At every turn you will be captivated, perhaps by views of the Mediterranean coast, the Sierra Nevada or the distant Atlas mountains of North Africa; perhaps by soaring raptors, eagles, peregrine falcons or golden orioles; perhaps by the profusion of flora unique to this region.
Only recently discovered by British walkers, this is classic sleepy Andalucia, and you will explore it on ancient rocky trails, mule tracks, Roman paths and the old ‘Silk Route’ that snakes its way through La Axarquia to Granada. You will be enchanted by ancient oak woods, Roman bridges, vineyards, olive groves and step-back-in-time white Moorish villages with their exquisite examples of ancient Mudejar architecture. You will also see fast-flowing rivers and spectacular waterfalls, which have carved out remarkable canyons known locally as cahorros.
On a Collett’s walking holiday in Andalucia, you choose from two daily organised walks. Here are the walks we offer on a daily basis:
Our organised walks are breath-taking and we pride ourselves on the quality of your walking experiences whilst on holiday with us. Your stay will surely be enhanced by our own walkers, the Collett’s Walks Team. You can join them and other guests day to day – except Wednesdays, our local day-off – on stunning walks. Simply drop in on Office Hour each early evening and choose the walk that takes your fancy – see ‘Planning your days’ below.
Our walks take place in a relaxed and easy-going atmosphere. Armed with a packed lunch (available daily and purchased by you locally) we set out at about 9am and, depending on the itinerary, return to our charming Andalucian base in Canillas de Albaida in the mid or late afternoon, allowing you time to relax after the walk.
As with all our centre-based holidays, you plan your days each early evening at Office Hour, a most popular Collett’s institution, which is far more informal and sociable than its name suggests. It takes place in the quaint piazza situated next to the characterful Posada La Plaza. At Office Hour, over a relaxing pre-dinner glass of something from the bar, you can glean all the information you require for the following day’s organised walks before choosing which one to join. Then you can enjoy dinner with everything planned for the following day.
Wednesdays on our walking holidays in Spain’s Sierra Tejeda is a rest day.
Guests can do exactly what they like, but we are here to help you plan something that is a positive part of your holiday.
The most popular option is a visit to the Alhambra Palace in Granada. This is a 2hr drive from us and, along with Gustavo’s help, we are used to organising this excursion so that it is plain-sailing and enjoyable.
Other options for the midweek rest day include Malaga, a vibrant and highly attractive port city with lots to see and do. Malaga is just 1hr from us and you will be surprised how rich it is in culture and history, not to mention its amazing cathedral, bustling markets and atmospheric cafes and restaurants. We also recommend the coastal caves near the Mediterranean resort of Nerja.
Any Questions? Speak to someone with extensive knowledge of our walks and destinations.
Call 01799 513331 or enquire here or use the messenger service – bottom right.
Our base in Andalucia, Posada La Plaza, is a converted 16th century convent. It comprises two sides of a classically traditional Andalucian village square, typically Spanish and surrounded by attractive white buildings, their balconies overflowing with colourful flower boxes.
Posada is the Spanish word used to describe an attractive guest house or inn that is not big enough to be called a hotel.
Posada La Plaza has 9 en suite bedrooms; all are air‐conditioned, immaculate, simple yet elegantly furnished. The top floor has a sauna, jacuzzi and a sun terrace, from which you can look over olive groves down to the distant Mediterranean sea.
It is owned and run by our old friend, Gustavo, full of Mediterranean personality and a love of his home village. Gustavo and his team – including his wife, Denisa – provide a warm, enthusiastic welcome and friendly hospitality. There is a daily continental breakfast and each evening (except Wednesdays) they provide an exceptional three course dinner with complimentary wine. Guests choose from delicious options for each course.
We eat in the traditional Restaurant La Plaza just across the square from the main Posada, but often we are able to eat al fresco at shared tables in the pretty setting of the square. There is plenty of fresh fish on the menu and usually Gustavo does a special paella evening and an impressive barbecue night.
Villa La Plaza – Gustavo has additional accommodation about 300m from the village square in his newly-built villa. Perched on a hillside, it offers uninterrupted views of the surrounding hills and mountains; from here you can also gaze down the valley towards the Mediterranean. The villa has 7 en suite bedrooms, which are air-conditioned, immaculate and simply furnished in the typical Spanish way. There is a large comfortable guest lounge with french windows opening out to an attractive terrace with an 8 metre swimming pool and plenty of sun loungers. It is a short and easy stroll up into the village square, where the Posada is located, and guests staying in the villa can wander up here to take breakfast, dinner and join us each early evening for Office Hour.
Any Questions? Speak to someone with extensive knowledge of our walks and destinations.
Call 01799 513331 or enquire here or use the messenger service – bottom right.
On a Collett’s walking holiday in Spain’s Andalucia you organise your own flights to and from Malaga.
You can arrange your travel now or after you have booked your holiday. Please contact us if you have any questions. Most guests book a Saturday flight to Malaga and meet a Collett’s airport transfer for the onward journey to Canillas d’Albaida. Once you have confirmed flights, please contact us with details so that we can book your transfers.
You might want to arrive in Canillas in some other way. If so, please drop us an email with your proposed travel plans, so that we can inform our local team and ensure someone will be around to welcome you.
There are two transfers every Saturday.
The earlier transfer departs at around 12.30.
The later transfer departs at around 16.30.
Return Transfer – your flight home must depart after 12:00
Any Questions? Speak to someone with extensive knowledge of our walks and destinations.
Call 01799 513331 or enquire here or use the messenger service – bottom right.
All prices include participation in our daily organised walks
Deposit – £100 per person – Balance due 8 weeks prior to departure.
Our Day Off – Wednesday – No organised walks; no office hour; no dinner – guests eat out locally.
Posada la Plaza & Villa la Plaza |
£735 |
All half-board prices are per person per week based on two people sharing a twin or double room.
Half-board includes 7 nights bed & breakfast; 6 evening meals – 3 courses with wine included – except Wednesday.
Discounts & Supplements |
|
Single Occupancy |
Contact us for details |
2 Week Stays |
5% discount* |
Triple Occupancy |
10% per occupant* |
Group Walking Holidays |
Reductions apply for groups of 12+ |
1. CONTRACT: Please read these booking conditions carefully as they, together with the specific information in your booking confirmation, form an important part of your contract with Collett’s Limited (company number : 03467538 whose registered office is at Market House, 10 Market Walk, Saffron Walden, Essex, CB10 1JZ) trading as Collett’s Mountain Holidays.
2. PRICES: We reserve the right to alter any of our advertised prices. Our prices were set on 31 October 2020, and the reference exchange rate was 1.159 (as published by the Financial Times). You will be advised of the current price of the holiday that you wish to book before your contract is confirmed. All prices quoted are fully inclusive of non-optional charges.
3. SUPPLEMENTS: We reserve the right to apply a supplement to your holiday after you have booked in the event of increases to the costs of supplying your holiday, which might result from changes in the cost of fuel or other power sources, accommodation costs, costs of compliance with local rules and laws, exchange rate fluctuations and/or government action (including changes in any levels of taxation such as VAT). Supplements will not be applied within 20 days of your arrival date.
4. MAKING A BOOKING AND PAYMENT: When you have chosen your accommodation and you make a request to us to book it, you must pay a deposit of £100 (or £150 for our Ski Safari, Camino de Santiago, Kitzbuhel to Cortina, Mountains to the Med, and all Hut to Hut holidays), or if you are booking within 8 weeks of your arrival date the full cost of the booking. Your booking is only confirmed and a contract between us will only exist when a) your party leader has ticked the box on our client portal confirming that they accept our terms and conditions; b) we have received in cleared funds a deposit of £100 or £150 (as appropriate) per person; and c) we have issued our confirmation by email. Please check your confirmation carefully and report any incorrect or incomplete information to us immediately.
5. FINAL BALANCES: If you have paid a deposit, the ‘final balance’ of the cost of your holiday is due 56 days (8 weeks) before departure. If the balance is not received on time, we will remind you that it is overdue. If you then do not pay within 7 days of this reminder we reserve the right to cancel your booking and retain your deposit.
6. INSURANCE: It is essential that you take out adequate and valid insurance, which should include (without limitation) cover against the cost of cancellation by you, assistance (including repatriation) in the event of accident or illness, and third party liability for injury and damage. We recommend that your policy is as extensive as our recommended insurance policy, details of which can be found on our website. Insurance premiums in respect of travel insurance purchased from us are non-refundable and non-transferable.
7. BOOKING CHANGES: After our confirmation has been issued, any requests for changes must be sent to us in writing by e-mail or post, by the person that made the booking. We cannot guarantee that we will be able to accommodate your request but we will try to do so. If you change the number in your party, the accommodation price will be re-calculated. If the party size is reduced, this is likely to mean the remaining members paying more due to under-occupancy.
8. CANCELLATIONS: If you want to cancel your booking, the person who made the booking must send this in writing to us, by email or post. You will be charged a cancellation fee as follows: If you cancel (this is the date on which we receive your written notice of cancellation during the hours of 9am to 5.30pm):
More than 28 days before your arrival date: deposit only;
Within 28 days of arrival date: 100%
Charges are shown as a percentage of your total holiday cost (including any excursions).
9. YOUR RESPONSIBILITY FOR YOUR BOOKING: When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. This means that you are responsible for making all payments due, notifying us if any changes or cancellations are required and for receiving the confirmation and keeping your party informed.
10. OUR LIABILITY, CONDITIONS of CARRIAGE & LIMITATIONS: (a) Our obligations, in providing any accommodation or service included in your holiday, are to take reasonable skill and care to arrange for the provision of such accommodation or services. Therefore, providing we have selected our providers with reasonable care and skill, we will have no liability to you for anything that happens at the accommodation or any acts or omissions of the provider or other service providers. We will also have no liability in the following situations: (i) where the accommodation or services cannot be provided as booked due to circumstances beyond our control or which amount to “force majeure” (including, without limitation, global pandemics, terrorist activity, natural disasters and adverse weather conditions); (ii) where you incur any loss or damage that could not have been foreseen at the time of your booking, based on the information provided by you; (iii) where you incur any loss or damage that relates to any business activity; (iv) where any loss or damage relates to any services which do not form part of our contract with you. (b) Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of 2 times the cost of your holiday with us. We shall have no liability where the cause of the failure to provide, or failure in, your holiday or any death or personal injury you may suffer is not due to any fault on our part or that of our agents or suppliers, because it is either attributable to you, or attributable to someone unconnected with your holiday and is unforeseeable or unavoidable, or is due to unusual or unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or an event which neither we, nor our agents or suppliers could have foreseen or forestalled. We will only accept liability for negligent acts or omissions of our employees, suppliers, sub-contractors, servants or agents providing they were at the time undertaking work authorised by us. (c) Our liability will also be limited: in accordance with and/or in an identical manner to the contractual terms of the companies that provide us with third party services (such as accommodation and transport) and these terms are incorporated into this contract; and by any relevant international conventions which apply to, or govern, any of the accommodation or services included in your holiday with us. Other than as set out above, and as is detailed elsewhere in these booking conditions, we shall have no legal liability whatsoever to you for any loss or damage.
11. ROOM ALLOCATIONS: All accommodation is allocated by us. We will not accept liability for any complaints based on one bedroom being deemed less attractive than another on account of its size, views, character and/or location. The provision of a bedroom with a balcony will only be guaranteed if a balcony is requested verbally at the time of booking by you, then, if available, in writing on the booking form and finally confirmed in writing by us. We reserve the right to change your accommodation, provided the accommodation allocated is of the same or superior category to that originally booked.
12. SPECIAL REQUESTS: Any specific requests by you, such as matters concerning diet or allergies, must be advised to us on the booking form. Whilst endeavouring to fulfil all such requests, we shall not be liable to you if we fail to do so.
13. IF WE CHANGE OR CANCEL YOUR BOOKING: We may occasionally have to make changes or cancel your booking and we reserve the right to do so at any time. Changes If we make a major change to your holiday, we will inform you as soon as reasonably possible if there is time before your departure. You will have the choice of accepting the change of accommodation, or you can take any alternative accommodation we are able to offer you (you will pay the increase in cost if the replacement is advertised at a higher price than your original booking, or receive a refund of the difference if it is less expensive), or a refund. These options don’t apply for minor changes. Examples of minor changes include, but are not limited to, change of accommodation to another of the same or higher standard, temporary withdrawal of facilities or seasonal unavailability of amenities. Cancellation We will not cancel your travel arrangements less than four weeks before your departure date, except for reasons beyond our control (also known as force majeure) or failure by you to pay the final balance. If your holiday is cancelled you can either have a refund or accept an offer of alternative accommodation of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). Any amendment or cancellation fees you incur in terms of other arrangements you have made with other providers under separate contracts are not claimable from us. Please note that if a change or cancellation occurs because of circumstances beyond our control, for example as a result of the UK’s decision to leave the European Union, war, riot, industrial dispute, actual or threatened terrorist activity and its consequences, natural or nuclear disaster, fire, adverse weather conditions, flood, epidemic or pandemic illness and all similar situations we will have no further liability to you. No compensation, costs, damages, losses, expenses or any other sums, including the cost of securing alternative transport or accommodation will be paid by us.
14. BEHAVIOUR: When you book a holiday with us, you accept responsibility for the proper conduct of all members of your party during your stay. We reserve the right at any time to terminate the stay of any party member(s) whose behaviour is such, in our reasonable opinion, as to cause or to be likely to cause danger, upset or distress to anyone else or damage to property. Full cancellation charges will then apply and no refund will be given. Furthermore, we shall be under no obligation whatsoever to pay compensation or meet any costs or expenses (including but not limited to alternative accommodation) you may occur as a result of your stay being terminated. In addition, you agree to fully reimburse any accommodation provider concerned for the cost of any damage you cause to the accommodation in which you are staying before the end of your stay if the cost has been established by then or as soon as it has been established if later. You must also indemnify us for the full amount of any claim (including all legal costs) made against us by the accommodation provider or any third party as a result.
15. FINANCIAL PROTECTION: The monies you pay to us for your holiday are protected by means of an ABTA bond provided by Travel & General Insurance Services Limited. This means that, if in the unlikely event of our insolvency your holiday can’t be provided, you will receive your money back or, if your stay has started, arrangements will be made for you to be able to continue as planned.
16. DATA PROTECTION: Please be assured that we have measures in place to protect the personal booking information held by us. This information will be passed on to the principal and to the relevant suppliers of your travel arrangements. The information may also be provided to public authorities such as customs or immigration if required by them, or as required by law. Our policy can be viewed at www.colletts.co.uk
17. ABTA: We are a Member of ABTA, membership number W6883. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com. You can also access the European Commission Online Dispute (ODR) Resolution platform at https://ec.europa.eu/consumers/odr/. This ODR platform is a means of notifying us of your complaint; it will not determine how your complaint should be resolved.
18. SKI SAFARI: Your guide, itinerary and accommodation shall be supplied by MSA srl trading as Arabba Holidays, for which Collett’s Limited acts as an agent. Consequently each Ski Safari is neither run nor controlled by Collett’s Limited and we are therefore not responsible/liable for its provision or for anything that happens during the course of its provision by Arabba Holidays. You therefore acknowledge that Collett’s Limited acts as the disclosed agent of Arabba Holidays, and you agree that in the unlikely event that you need to make a claim, you shall make this against Arabba Holidays, and not Collett’s Limited.
19. CONDITIONS OF SUPPLIERS : Many of the services which make up your holiday are provided by independent suppliers. This is particularly relevant to all our “Point to Point” holidays where your transport (unless provided by us), accommodation and food will be supplied by third parties (whose identities are available at www.colletts.co.uk/thirdparties) and for whom Collett’s Limited acts as an agent. You therefore acknowledge that Collett’s Limited acts as the disclosed agent of these third party suppliers. Those suppliers provide these services in accordance with their own terms and conditions which will form part of your contract with us. Some of these terms and conditions may limit or exclude the supplier’s liability to you, usually in accordance with applicable International Conventions. Copies of the relevant parts of these terms and conditions are available on request from us or the supplier concerned.
20. LIFT CLOSURES: We will not be held responsible for the closure of lifts during the winter season for any reason. In the event of lack of snow, we cannot be held liable, but will endeavour to make mutually suitable arrangements, and these may incur additional costs to you.
21. EXCURSIONS: Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of your package holiday or contracted arrangements provided by us. All excursions are supplied by third party suppliers and are subject to their own terms and conditions. They do not form part of your holiday and are not governed by the Package Travel, Package Holiday and Package Tours Regulations 1992. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.
22. DELAYED TRAVEL: Collett’s can take no responsibility for repercussions concerning delayed flights or other travel arrangements. If your flight, bus or train is delayed, your allocated transfer will wait for up to 60 minutes – but no longer. We cannot wait any longer because our drivers are on time limits. So, if the delay exceeds 60 minutes, we either (1) allocate you to a later Collett’s transfer free of charge subject to seats being available or (2) in the event of there not being a later transfer, we will endeavour to book you a taxi transfer, although this will be at your expense. We thank you in advance for your patience and understanding in the event of your transfer being delayed due to the delayed flight of other guests.
23. PASSPORT, VISA & IMMIGRATION REQUIREMENTS : Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements.
24. ACCURACY: (i) We make every effort to give accurate information on our website but cannot be liable to you in the event of changes, which occur after information has been published on the website; and (ii) Any view expressed on the website is the personal view of a member of our staff. Whilst our staff will express personal opinions based on first-hand knowledge of the resort, the final choice of holiday remains yours. We will not accept responsibility for any verbal statement made by a member of our staff unless it is confirmed in writing prior to the start date of your holiday with us.
25. COMPLAINTS: In the unlikely event of any dissatisfaction with the accommodation or any of the services provided during your holiday, the matter must be reported immediately to our resort manager who will endeavour to put things right. You should also try to find a solution whilst you’re on holiday. Unless the opportunity for rectification of complaints is given to our resort manager whilst you are in the resort, we will not accept responsibility at a later date. We will not accept liability for complaints unless a complaint form has been obtained from the resort manager by you, and then completed and signed by both you and the resort manager. If we are unable to resolve the complaint satisfactorily during your stay, please follow this up within 28 days of your return home by writing to Tom Collett at 3a Market Hill, Saffron Walden, Essex, CB10 1HQ giving your booking reference and all other relevant information. We will not accept liability for complaints made outside this period. Please keep your letter concise and to the point. If you fail to follow the requirement to report your complaint in resort we will have been deprived of the opportunity to investigate and rectify it and this may affect your rights under this booking. Please also see clause 17 above on ABTA.
26. DISPUTES: Any dispute or claim arising out of this contract that can’t be settled between us can be referred by you to ABTA’s dispute resolution (see clause 17) or court.
27. JURISDICTION: You agree that the courts of England and Wales have exclusive jurisdiction and that English law shall apply.
28. FOREIGN & COMMONWEALTH OFFICE TRAVEL ADVICE: You should always check FCO advice on travel to the country you are visiting prior to travelling at https://www.gov.uk/foreign-travel-advice
29. WEBSITE DISCLAIMER:The information contained on www.colletts.co.uk (‘our website’) is for general information purposes only. The information is provided by Collett’s Mountain Holidays and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to our website or the information, products, services, or related graphics contained on our website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of our website. Through our website you are able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep our website up and running smoothly. However, we take no responsibility for, and will not be liable for, our website being temporarily unavailable due to technical issues beyond our control.
Any Questions? Speak to someone with extensive knowledge of our walks and destinations.
Call 01799 513331 or enquire here or use the messenger service – bottom right.
Your own Collett’s Portal – Soon after you book your holiday, you will have access to your own online portal, via which we provide everything you need to know in the run-up to your holiday: packing suggestions, arrival instructions etc. You can also upload information to your portal, such as dietary requirements, special requests and travel details. We want you to hit the ground running when you arrive at the start of a plain-sailing and memorable holiday experience.
Your Midweek Rest Day – Wednesday is our day off in Andalucia, a midweek rest day for you. There are no organised walks, nor Office Hour. Breakfast is served as normal. Dinner is not provided and guests have an opportunity to eat out locally. Our team will be happy to propose a local restaurant and make a booking on your behalf, if invited to do so. One option for a Wednesday is a visit to the Alhambra in Granada and you can find details of this (and other options) at the bottom of the page entitled Itinerary.
Transport during your holiday – This is arranged by Collett’s as necessary and included in the price of your holiday.
At Your Own Risk – Please scroll down to read notes under the heading – At Your Own Risk. These are important and refer to our organised walks and to any walks proposals we might give you, either verbally or through our ‘Ideas & Info’ files.
Special Dietary Requirements & Severe Allergies – It is important you tell us about any special dietary requirements (vegetarian, gluten free etc.) when you book your holiday. Please only tell us about requirements, not preferences, as most hotels, particularly smaller establishments, can only cater for essential requests. If you have a ‘severe food allergy’ that represents a health threat of any sort, we strongly recommend that you are carrying the necessary medication during your holiday with us.
Walking Holiday & Travel Insurance – We recommend you buy a good insurance package at the time of booking (or certainly prior to purchasing flights or booking ferries etc.), so that you are covered in the unlikely event of you having to cancel for an ‘insurable’ reason. For more information on Walking Holiday & Travel Insurance – Click here
General Information – Queries relating to passports or visas should be directed to the Spanish embassy on 020 7235 5555 or https://www.exteriores.gob.es
For general information on healthcare whilst travelling, visit www.bit.ly/HealthcareAbroad
For pre-travel information visit www.gov.uk/knowbeforeyougo
Or use the ABTA information line on 020 3117 0599 or visit www.abta.com
You join us on our organised walks at your own risk, responsible for your own safety, as part of an autonomous group, in which each member has a duty of care to each other.
You will be asked to sign a disclaimer in this respect. This is an explanation of the status of our organised itineraries whether they involve walking, snowshoeing or skiing. We refer to such itineraries as organised, not guided. They are available on a basis of goodwill so that you might enjoy an itinerary you might not otherwise discover. They are nothing more than an opportunity to go out in beautiful scenery in company. It is a fact that mountains, mountainous areas and activities undertaken in them are associated with personal injury and death. By coming to such areas, you are exposing yourself and your party to the possibility of personal injury or even death. In such an event, Collett’s will not be held responsible for your interest in mountainous areas and your involvement in mountain pursuits, which can occasionally have tragic consequences.
In these days of litigation it is important you know that every time you (and each member of your party) join us on an organised itinerary you do so at your own risk as part of an autonomous group, in which each member of that group has a duty of care to the other. This is no different from the responsibilities you have on a casually arranged weekend walk with friends or family in the UK. Our hosts all have experience of the mountains, some more than others. Some have qualifications relevant to mountain activities, but they are not qualified mountain guides. We recruit and train our outdoor staff in line with a Health & Safety Policy, which is based on risk assessment and recognised mountain safety procedures.
Not being professionally responsible for you on organised itineraries does not mean we ignore safety, nor does it make us exempt from owing a duty of care to each person who joins us on an organised itinerary. Your safety is paramount and we therefore take our own measures to maximise safety. We do this in line with legal requirements pertaining to duty of care. We apply Codes of Practice to the procedures carried out by our outdoor staff. We assess, manage and communicate risk. We try to make people aware of the importance of mountain safety and to highlight their responsibilities when part of a group.
Our Codes of Practice should not really be taken into consideration by you when deciding to join an organised itinerary, for at the heart of our procedures are basic mountain safety measures, which should be undertaken by every individual when preparing for a day in the mountains. Finally, during your stay you act at your own risk on any ideas, information and opinions you might acquire from our hosts or from material prepared by us to help you get the most from the area. Thank you for your understanding on all of the above.
1. CONTRACT: Please read these booking conditions carefully as they, together with the specific information in your booking confirmation, form an important part of your contract with Collett’s Limited (company number : 03467538 whose registered office is at Market House, 10 Market Walk, Saffron Walden, Essex, CB10 1JZ) trading as Collett’s Mountain Holidays.
2. PRICES: We reserve the right to alter any of our advertised prices. Our prices were set on 31 October 2020, and the reference exchange rate was 1.159 (as published by the Financial Times). You will be advised of the current price of the holiday that you wish to book before your contract is confirmed. All prices quoted are fully inclusive of non-optional charges.
3. SUPPLEMENTS: We reserve the right to apply a supplement to your holiday after you have booked in the event of increases to the costs of supplying your holiday, which might result from changes in the cost of fuel or other power sources, accommodation costs, costs of compliance with local rules and laws, exchange rate fluctuations and/or government action (including changes in any levels of taxation such as VAT). Supplements will not be applied within 20 days of your arrival date.
4. MAKING A BOOKING AND PAYMENT: When you have chosen your accommodation and you make a request to us to book it, you must pay a deposit of £100 (or £150 for our Ski Safari, Camino de Santiago, Kitzbuhel to Cortina, Mountains to the Med, and all Hut to Hut holidays), or if you are booking within 8 weeks of your arrival date the full cost of the booking. Your booking is only confirmed and a contract between us will only exist when a) your party leader has ticked the box on our client portal confirming that they accept our terms and conditions; b) we have received in cleared funds a deposit of £100 or £150 (as appropriate) per person; and c) we have issued our confirmation by email. Please check your confirmation carefully and report any incorrect or incomplete information to us immediately.
5. FINAL BALANCES: If you have paid a deposit, the ‘final balance’ of the cost of your holiday is due 56 days (8 weeks) before departure. If the balance is not received on time, we will remind you that it is overdue. If you then do not pay within 7 days of this reminder we reserve the right to cancel your booking and retain your deposit.
6. INSURANCE: It is essential that you take out adequate and valid insurance, which should include (without limitation) cover against the cost of cancellation by you, assistance (including repatriation) in the event of accident or illness, and third party liability for injury and damage. We recommend that your policy is as extensive as our recommended insurance policy, details of which can be found on our website. Insurance premiums in respect of travel insurance purchased from us are non-refundable and non-transferable.
7. BOOKING CHANGES: After our confirmation has been issued, any requests for changes must be sent to us in writing by e-mail or post, by the person that made the booking. We cannot guarantee that we will be able to accommodate your request but we will try to do so. If you change the number in your party, the accommodation price will be re-calculated. If the party size is reduced, this is likely to mean the remaining members paying more due to under-occupancy.
8. CANCELLATIONS: If you want to cancel your booking, the person who made the booking must send this in writing to us, by email or post. You will be charged a cancellation fee as follows: If you cancel (this is the date on which we receive your written notice of cancellation during the hours of 9am to 5.30pm):
More than 28 days before your arrival date: deposit only;
Within 28 days of arrival date: 100%
Charges are shown as a percentage of your total holiday cost (including any excursions).
9. YOUR RESPONSIBILITY FOR YOUR BOOKING: When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. This means that you are responsible for making all payments due, notifying us if any changes or cancellations are required and for receiving the confirmation and keeping your party informed.
10. OUR LIABILITY, CONDITIONS of CARRIAGE & LIMITATIONS: (a) Our obligations, in providing any accommodation or service included in your holiday, are to take reasonable skill and care to arrange for the provision of such accommodation or services. Therefore, providing we have selected our providers with reasonable care and skill, we will have no liability to you for anything that happens at the accommodation or any acts or omissions of the provider or other service providers. We will also have no liability in the following situations: (i) where the accommodation or services cannot be provided as booked due to circumstances beyond our control or which amount to “force majeure” (including, without limitation, global pandemics, terrorist activity, natural disasters and adverse weather conditions); (ii) where you incur any loss or damage that could not have been foreseen at the time of your booking, based on the information provided by you; (iii) where you incur any loss or damage that relates to any business activity; (iv) where any loss or damage relates to any services which do not form part of our contract with you. (b) Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of 2 times the cost of your holiday with us. We shall have no liability where the cause of the failure to provide, or failure in, your holiday or any death or personal injury you may suffer is not due to any fault on our part or that of our agents or suppliers, because it is either attributable to you, or attributable to someone unconnected with your holiday and is unforeseeable or unavoidable, or is due to unusual or unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or an event which neither we, nor our agents or suppliers could have foreseen or forestalled. We will only accept liability for negligent acts or omissions of our employees, suppliers, sub-contractors, servants or agents providing they were at the time undertaking work authorised by us. (c) Our liability will also be limited: in accordance with and/or in an identical manner to the contractual terms of the companies that provide us with third party services (such as accommodation and transport) and these terms are incorporated into this contract; and by any relevant international conventions which apply to, or govern, any of the accommodation or services included in your holiday with us. Other than as set out above, and as is detailed elsewhere in these booking conditions, we shall have no legal liability whatsoever to you for any loss or damage.
11. ROOM ALLOCATIONS: All accommodation is allocated by us. We will not accept liability for any complaints based on one bedroom being deemed less attractive than another on account of its size, views, character and/or location. The provision of a bedroom with a balcony will only be guaranteed if a balcony is requested verbally at the time of booking by you, then, if available, in writing on the booking form and finally confirmed in writing by us. We reserve the right to change your accommodation, provided the accommodation allocated is of the same or superior category to that originally booked.
12. SPECIAL REQUESTS: Any specific requests by you, such as matters concerning diet or allergies, must be advised to us on the booking form. Whilst endeavouring to fulfil all such requests, we shall not be liable to you if we fail to do so.
13. IF WE CHANGE OR CANCEL YOUR BOOKING: We may occasionally have to make changes or cancel your booking and we reserve the right to do so at any time. Changes If we make a major change to your holiday, we will inform you as soon as reasonably possible if there is time before your departure. You will have the choice of accepting the change of accommodation, or you can take any alternative accommodation we are able to offer you (you will pay the increase in cost if the replacement is advertised at a higher price than your original booking, or receive a refund of the difference if it is less expensive), or a refund. These options don’t apply for minor changes. Examples of minor changes include, but are not limited to, change of accommodation to another of the same or higher standard, temporary withdrawal of facilities or seasonal unavailability of amenities. Cancellation We will not cancel your travel arrangements less than four weeks before your departure date, except for reasons beyond our control (also known as force majeure) or failure by you to pay the final balance. If your holiday is cancelled you can either have a refund or accept an offer of alternative accommodation of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). Any amendment or cancellation fees you incur in terms of other arrangements you have made with other providers under separate contracts are not claimable from us. Please note that if a change or cancellation occurs because of circumstances beyond our control, for example as a result of the UK’s decision to leave the European Union, war, riot, industrial dispute, actual or threatened terrorist activity and its consequences, natural or nuclear disaster, fire, adverse weather conditions, flood, epidemic or pandemic illness and all similar situations we will have no further liability to you. No compensation, costs, damages, losses, expenses or any other sums, including the cost of securing alternative transport or accommodation will be paid by us.
14. BEHAVIOUR: When you book a holiday with us, you accept responsibility for the proper conduct of all members of your party during your stay. We reserve the right at any time to terminate the stay of any party member(s) whose behaviour is such, in our reasonable opinion, as to cause or to be likely to cause danger, upset or distress to anyone else or damage to property. Full cancellation charges will then apply and no refund will be given. Furthermore, we shall be under no obligation whatsoever to pay compensation or meet any costs or expenses (including but not limited to alternative accommodation) you may occur as a result of your stay being terminated. In addition, you agree to fully reimburse any accommodation provider concerned for the cost of any damage you cause to the accommodation in which you are staying before the end of your stay if the cost has been established by then or as soon as it has been established if later. You must also indemnify us for the full amount of any claim (including all legal costs) made against us by the accommodation provider or any third party as a result.
15. FINANCIAL PROTECTION: The monies you pay to us for your holiday are protected by means of an ABTA bond provided by Travel & General Insurance Services Limited. This means that, if in the unlikely event of our insolvency your holiday can’t be provided, you will receive your money back or, if your stay has started, arrangements will be made for you to be able to continue as planned.
16. DATA PROTECTION: Please be assured that we have measures in place to protect the personal booking information held by us. This information will be passed on to the principal and to the relevant suppliers of your travel arrangements. The information may also be provided to public authorities such as customs or immigration if required by them, or as required by law. Our policy can be viewed at www.colletts.co.uk
17. ABTA: We are a Member of ABTA, membership number W6883. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com. You can also access the European Commission Online Dispute (ODR) Resolution platform at https://ec.europa.eu/consumers/odr/. This ODR platform is a means of notifying us of your complaint; it will not determine how your complaint should be resolved.
18. SKI SAFARI: Your guide, itinerary and accommodation shall be supplied by MSA srl trading as Arabba Holidays, for which Collett’s Limited acts as an agent. Consequently each Ski Safari is neither run nor controlled by Collett’s Limited and we are therefore not responsible/liable for its provision or for anything that happens during the course of its provision by Arabba Holidays. You therefore acknowledge that Collett’s Limited acts as the disclosed agent of Arabba Holidays, and you agree that in the unlikely event that you need to make a claim, you shall make this against Arabba Holidays, and not Collett’s Limited.
19. CONDITIONS OF SUPPLIERS : Many of the services which make up your holiday are provided by independent suppliers. This is particularly relevant to all our “Point to Point” holidays where your transport (unless provided by us), accommodation and food will be supplied by third parties (whose identities are available at www.colletts.co.uk/thirdparties) and for whom Collett’s Limited acts as an agent. You therefore acknowledge that Collett’s Limited acts as the disclosed agent of these third party suppliers. Those suppliers provide these services in accordance with their own terms and conditions which will form part of your contract with us. Some of these terms and conditions may limit or exclude the supplier’s liability to you, usually in accordance with applicable International Conventions. Copies of the relevant parts of these terms and conditions are available on request from us or the supplier concerned.
20. LIFT CLOSURES: We will not be held responsible for the closure of lifts during the winter season for any reason. In the event of lack of snow, we cannot be held liable, but will endeavour to make mutually suitable arrangements, and these may incur additional costs to you.
21. EXCURSIONS: Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of your package holiday or contracted arrangements provided by us. All excursions are supplied by third party suppliers and are subject to their own terms and conditions. They do not form part of your holiday and are not governed by the Package Travel, Package Holiday and Package Tours Regulations 1992. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.
22. DELAYED TRAVEL: Collett’s can take no responsibility for repercussions concerning delayed flights or other travel arrangements. If your flight, bus or train is delayed, your allocated transfer will wait for up to 60 minutes – but no longer. We cannot wait any longer because our drivers are on time limits. So, if the delay exceeds 60 minutes, we either (1) allocate you to a later Collett’s transfer free of charge subject to seats being available or (2) in the event of there not being a later transfer, we will endeavour to book you a taxi transfer, although this will be at your expense. We thank you in advance for your patience and understanding in the event of your transfer being delayed due to the delayed flight of other guests.
23. PASSPORT, VISA & IMMIGRATION REQUIREMENTS : Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements.
24. ACCURACY: (i) We make every effort to give accurate information on our website but cannot be liable to you in the event of changes, which occur after information has been published on the website; and (ii) Any view expressed on the website is the personal view of a member of our staff. Whilst our staff will express personal opinions based on first-hand knowledge of the resort, the final choice of holiday remains yours. We will not accept responsibility for any verbal statement made by a member of our staff unless it is confirmed in writing prior to the start date of your holiday with us.
25. COMPLAINTS: In the unlikely event of any dissatisfaction with the accommodation or any of the services provided during your holiday, the matter must be reported immediately to our resort manager who will endeavour to put things right. You should also try to find a solution whilst you’re on holiday. Unless the opportunity for rectification of complaints is given to our resort manager whilst you are in the resort, we will not accept responsibility at a later date. We will not accept liability for complaints unless a complaint form has been obtained from the resort manager by you, and then completed and signed by both you and the resort manager. If we are unable to resolve the complaint satisfactorily during your stay, please follow this up within 28 days of your return home by writing to Tom Collett at 3a Market Hill, Saffron Walden, Essex, CB10 1HQ giving your booking reference and all other relevant information. We will not accept liability for complaints made outside this period. Please keep your letter concise and to the point. If you fail to follow the requirement to report your complaint in resort we will have been deprived of the opportunity to investigate and rectify it and this may affect your rights under this booking. Please also see clause 17 above on ABTA.
26. DISPUTES: Any dispute or claim arising out of this contract that can’t be settled between us can be referred by you to ABTA’s dispute resolution (see clause 17) or court.
27. JURISDICTION: You agree that the courts of England and Wales have exclusive jurisdiction and that English law shall apply.
28. FOREIGN & COMMONWEALTH OFFICE TRAVEL ADVICE: You should always check FCO advice on travel to the country you are visiting prior to travelling at https://www.gov.uk/foreign-travel-advice
29. WEBSITE DISCLAIMER:The information contained on www.colletts.co.uk (‘our website’) is for general information purposes only. The information is provided by Collett’s Mountain Holidays and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to our website or the information, products, services, or related graphics contained on our website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of our website. Through our website you are able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep our website up and running smoothly. However, we take no responsibility for, and will not be liable for, our website being temporarily unavailable due to technical issues beyond our control.
Any Questions? Speak to someone with extensive knowledge of our walks and destinations.
Call 01799 513331 or enquire here or use the messenger service – bottom right.
This was our belated summer holiday. We enjoyed a lovely week with Mick, Helen and Millie, and our group of 26 clients. The walks were excellent, though shorter than at some other venues - that gave us plenty of down time for some to enjoy the pool and hot tub at the villa, before making our way to gorge ourselves on delicious dinners(Read more...)
What a stunning location for walking & relaxing in the sun in October. Mick has the local knowledge and coordinates the week with precision. We stayed in the Villa with the beautiful views down the valley and made good use of the swimming pool & terrace. Gustavo the hotel proprietor of the hotel where we ate had character and serve(Read more...)
My first mountain walk, I've skied & run them but never hiked. I enjoyed a lot. Unfortunately the weather on several days was not that good but that's due to the early season I guess. On the plus side the plants were flourishing & not burnt. Location was a good base to view the area & the walk guiding was excellent. Food & wine includ(Read more...)
I have stayed with Collett's in the Dolomites numerous times, in the Pyrenees, Austria, the Picos and Leyburn. Without a doubt 'Team Collett's' in Andalusia surpassed everything before it. This was another great trip that I will look back on with fondness. Mick was a star, closely followed by Mark and George. The "A Team', if ever the(Read more...)
Collett's was recommended to me by a work colleague. I enjoy walking but my family do not and my walking partner is getting over an injury. I booked with you because I didn't want to walk alone and fancied a sunny week with varied walks. Mick, Mark and Helen were all very good. Mick was able to share lots of local knowledge and I real(Read more...)
2nd consecutive holiday in Posada la Plaza and it didn’t disappoint. In fact it was even better with so much banter and laughter, such a great group.
Just a quick note to say our holiday with Collett's in Andalucía was excellent, Mick, the Collett's guide was an absolute gem,
A splendid week with the "Dream team" - Mick, Caroline and Cameron and a lovely bunch of fellow walkers adding lively conversation and much laughter, we could not have asked for more. Not forgetting Gustavo, the beautiful scenery, flora and fauna, perfect weather and fantastic cuisine!
A big thank you to all concerned, Rosie and Alist(Read more...)
I have just returned from a great holiday at Canillas de Albeida. Hotel quirky but comfortable and clean. Food was very good with a good choice of menu..Mick, Caroline and Cameron were good walk leaders, very friendly and knowledgeable about area.It was nice to be away from the busy
resorts and experience the real Spain in a typical s(Read more...)
Your staff at the resort were excellent in all aspects. Could not have asked for more attentive staff! And were very knowledgeable about all aspects of the activities provided!
I would like to make you aware of the of how well regarded your 3 members of staff in Andalucia, Mike, Alison & Max were regarded by me and all other guests. (Read more...)
Weather was very wet(very unusual for this time of year) but everyone was helpful, sociable and walks were enjoyable and well led.
A friend recommended us to look at your brochure, I had booked these holidays dates at work. We are planning to book with you for the Dolomites next year.
The staff working for Collett's were very good indeed (Max and Alison) ps also Mike. Activities on the day were subject to numbers and therefore arranged on an ad hoc basis.
Why Collett's? The challenges this walking holiday offered me with options for walking grades.The website was very persuasive and the holiday and experience generally surpassed expectations
Our third Colletts holiday, but first time to Andalucia, staying at the Posada La Plaza.
We had an amazing time - it is a really lovely area, with lovely friendly local people. The hotel is beautifully basic and steeped in tradition. "Luxury" it is not, but go prepared for this and enjoy the rustic charm. We absolutely loved it, an(Read more...)
This is our second trip with Collett's,and we had a very enjoyable week.
The food,accommodation and staff were all excellent.
The fine weather,scenery,and friendly group made it a trip that we will never forget..
We are planning our next Collett's holiday already!
They have the format spot on.
I think this is my thirteenth booking with Collett's. I expect the best and have never yet been let down. As ever, we thoroughly enjoyed our trip to Andalucia. It was a successful escape from the Scottish dreich and the weather, the hospitality and the companionship of the other clients was first class. We also enjoyed a culture visit(Read more...)
We tried out Andalucia for a winter walking break and everything came up to scratch including the wall-to-wall sunshine. The food, the company and the walking was great.
Looking forward to our next trip with Collett's.
All round with a few minor quibbles, were were very impressed. The balance of organised activity with some time to ourselves was just right. We enjoyed being in good hands and not over managed. La Posada rooms were cramped and it was not high end, but it is rural Spain and we took it as we found it. Gustavo is excellent and was always(Read more...)
Office Hour is a great idea - missing on trips with other companies and very useful for deciding which walks to do and asking questions as well as getting to know people over a drink. Not sure what the ideas and information file was (I may not have been paying attention!) Weather reports are difficult in mountain areas.
Smaller group(Read more...)
Been with Colletts before and have been happy with the set up and type of holiday. You know you are going to get like-minded people on the holiday and be able to share your love of outdoor places.
Previous customer. Know what to expect. We wanted walking with like minded and sociable people and that's what we got. You have absolute gems in Gustavo and Mick and this is what made our holiday for us. Keep them at all costs! Total confidence in Mick with all his years an expat and his observations on life in Spain. Gustavo is the h(Read more...)
By far the best service I have received from any company I have used. Really nice to have handbook information. I like to print it off before departure. Gustavo is a brilliant host and John took us around the villa. He is a lovely polite member of your staff. We really enjoyed the four long walks that we did. They were well organised (Read more...)
Will still return to Andalucía as overall the holiday was very enjoyable.Really appreciated the transport to Nerja on the day off.The caves there are a must and need to be included in the handbook notes - thank you
Personal attention and value for money. The ability to choose which walk to do on which, not just a fixed itinerary. Excellent trip
The office hour is an excellent idea, very informative. Mick was a fountain of knowledge on the local area. We had a very enjoyable day to the caves at nejca and a relaxing afternoon in the resort itself. All the leaders emphasised the "at your own risk"policy before each walk. The majority of the guests had been with colletts before (Read more...)
We enjoy the support of guides in unknown terrain and would not risk the mountains without that assistance. I can also suffer with vertigo in some environments and the guides experience & knowledge help. If it happens I know I can rely on their help and advice. We also enjoy the company of the other walkers and guides as well as the w(Read more...)
I chose the moderate walks with your organiser called Kelly. She was very professional making everyone feel comfortable at their own pace, resulting in a very happy and cohesive group. This made the holiday very enjoyable, allaying any fears I might have had about my first mountain walking holiday.
Mike was a brilliant friendly guide and quite knowledgeable on the history of the area. Gustavo and his wife were excellent hosts. Gustavo even gave up his day off to be a "taxi" for a group of us to go to Friglianna and Nerja as there were no available local taxis at reasonable rates.
We did not actually walk with Kelly as we did the(Read more...)
Have been to Dolomites in winter and enjoyed it very much. We were interested in Andalucia as a walking destination, liked the look of the Posada and village. thought the food would be good and it was excellent! Enjoyed meeting friendly group and eating together as a group.