This is the second winter holiday I have booked at the Chalet Haus Valentin and both have been very enjoyable. The staff are very well trained, personable and put the client first. I was nervous about taking up skiing again, after a long time, but so glad I did. Jane and Sonny were particularly supportive, but all of them were great. I would definitely book another winter holiday with you - I love the Dolomites and Italy. As an older skier, who had not skied for a long time (and with knee injuries) I was delighted that you provided two groups, so I could enjoy being back on skiis and skiing at a level I felt confident about. I did have a private lesson before I joined the group on the first day, which gave me confidence, as the instructor said I was a good skier. I was pleased about the small group (of three) or even of one, if the others had not joined me. I found the Spring skiing was fine, as we skiied from early in the morning and stopped early afternoon, when the snow got heavy. I happily skied the Sella Ronda, with Jack as guide and two other guests, so I was very pleased with the progress I made. I skied five out of the six days. It was recommended my a friend, so I tried snow shoeing on my first trip with you in Spring 2014. But I did ski for the final two days then. I intended to ski the following year, but had an operation on my left knee. As I wanted to try again, I decided to book this year (2017) and was so glad I did. I love the Dolomites and the skiing is very good, even so late in the season. Only my thanks to all the staff at Chalet Haus Valentin for making my week such a success. I am back on my skis again!