I was a solo traveller and wanted company on the walks, and to be to told (in the nicest possible way!) where to go. The choice of three organised walks nearly every day was the deciding factor. Also the location of Chalet Verena (in town) was a factor. Yes. The personal service and friendliness and efficiency of staff was great. The range of activities was good, and if I'd had longer would definitely have gone on a painting walk with Beth. All staff were a credit to you.