We were transfered by Alex who was very attentive and lovely throughout the journey and the greeted by Caroline who did everything possible to settle us in. We had a staff of Sam, Tes, Caroline, Helen and Alex who were exceptionally amicable, approachable and positive throughout the week. Their manner was impeccable. The only fault was the additional cost when using your company's van to get to /home from particular walks for two journeys in the van. We would preferred that to have been factored into overall cost of holiday. We felt that the level of help and service delivered by your team of sam, Tes, Helen, Alex and Caroline was outstanding. Their inter personal skills and interaction with all family members was outstanding.