The transfer was exceptionally handled given that there were problems with access to the holiday resort because of the high level of snowfall. The majority of your staff impressed us with their commitment, knowledge and enthusiasm. Despite the challenge of the weather the staff provided excellent alternative routes for snow shoeing. I was looking for companies who did snowshoeing holidays on the internet and Colletts looked promising. I was then very impressed by the person from Collets whom I spoke to about the holiday. Thank you.