Jackie Newey

January 14, 2014

The Collett's staff made this holiday for us.
We went to all of the Office Hours and found them to be an excellent way of planning our skiing days, meeting and socialising with other guests, and sharing stories about our adventures. No question was unwelcome, and if the answer was not immediately apparent the staff would make sure they found what we wanted to know ASAP. By the end of Day 2 the staff felt more like good friends than staff! We cannot praise them highly enough. The staff who went out with us on our daily skiing trips were absolutely brilliant - knowledgeable, flexible (in regard to changing plans/weather etc), endlessly patient and understanding, friendly, good sports (taking photos of us up mammoths and on top of the Marmolada) and always concious of the needs of their guests. Chris, Jo and Matt in particular were all stars! And they even put up with us at dinner too! We had never skied or even visited the Dolomites before, and as it is such a vast region we felt it would be particularly useful to have the support of a team such as Collett's to show us around. We were dead right! We don't usually book half board - but for this holiday it worked well and was well worth the extra cost. The Collett's staff made this holiday for us. We went looking for stunning scenery and exhilarating skiing. We certainly got that, but the added bonus was in the people. It was almost sad to say goodbye as they had been our friends all week! PS: The only one thing which would have added to the holiday… wi-fi in the apartment. But just a small thing really…