We just did our first trip with Collett's in Erhwald Austria. It was fantastic! It by far exceeded our expectations. The staff on the ground there, Dani, Cameron, Tim, Ted and Kate, were outstanding. Really amazing people. Very knowledgeable about not only the hikes but other activities in the area. The staff in Great Britain were also outstanding and help us each step of the way. The flexibility of the Collett's holiday is what drew us to them. The ability to pick between hikes each day, doing self guided or not hiking at all was really great. There is so much to do in this area. We cannot recommend Collett's enough. Great travel company with great people.