'Office Hour' was very good with a chance to plan the next days walk and meet up and socialize with your fellow travellers.I thought it worked very well just planning out each day the night before. The staff were really good and friendly to all. The staff in the Panorama hotel were very friendly and welcoming. It had a very warm and welcoming feel to it. This was a very enjoyable and well organised holiday. Will most likely book another holiday in the future.