Walking Holidays

Europe’s majestic mountains ~ with a genuine specialist
Organised & Self-guided Walking

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Tel. 01799 513331 - - Open Today - 9am to 1pmCollett's Ltd. is ABTA bonded W6883 - Travel with confidence
Organised & Self-guided Walking with a Genuine Specialist

Travelling in the Dolomites without a Car

  • Hire cars and public transportation in the Dolomites & South Tyrol.
  • Fly Drive – enjoy the flexibility of a car in resort. Superb deals on car hire are available through Collett’s.
  • Using our transfers from Venice and public transport in the Dolomites.

Without a car

Coming to the Dolomites without a car

It is possible to have a great walking holiday in the Dolomites without a car, but you might occasionally find yourself restricted. Having a car guarantees complete flexibility during your stay and on your days of arrival and departure. A car also guarantees access to all that is featured in our brochure (including some organised walks, most Via Ferrata, places of interest and certain mountain pursuits, such as horse riding, whitewater rafting and canyoning).

Public transport is cheap, reliable and can be used to good effect, but it is limited until mid season and even then some locations can be hard to reach or itineraries may be compromised by bus times. Even so, it is quite easy to take a local bus up or down the valley and then to walk back to your accommodation on one of several delightful routes. For the record, we have specifically based ourselves in Corvara and Badia because they provide excellent ‘from the door’ access to meadows, upland pastures and the mountains themselves with their many magnificent waymarked walks.

Cable cars or chairlifts run on a seasonal basis and, whilst useful for certain itineraries, they are not pivotal to the success of your holiday as access from the villages themselves is generally good. That said, the chairlift at Badia runs throughout the season and opens up some wonderful walks of varying grades.

Organised Walks

Transport for our Organised Walks

Collett’s does not provide transport for organised walks, as it is just not possible to guarantee transport to everyone without a car to the start of all the walks. We know many stunning walks in neighbouring valleys just a few miles away, which we love to offer as a part of our organised walks programme and, if you have a car at your disposal, there is nothing to stop you joining us on these walks. The drives to these walks are generally easy. The roads are good and the scenery is out of this world. The journeys will range from 15 minutes to about 50 minutes.

For more information on Fly-Driving to the Dolomites – Click here

Via Ferrata

Transport for Via Ferrata

If you are coming to do Via Ferrata we reccommend that you hire a car at the airport (you can’t hire cars in resort) or self drive. Access to many of the routes can only be made possible by having your own transport.

Our resort team offer extensive support for self-guided Via Ferrata. We host a dedicated Via Ferrata Office Hour each evening (except Wednesdays) offering information and opinions on numerous exciting local routes. You can browse our Ideas & Info Files, which detail up to 20 local Via Ferrata and on a daily basis you can borrow a Collett’s Route Laminate, which will correspond to the route of your choice. We can also help you with quick and hassle-free kit hire and we can introduce you to local mountain guides (available at discounted rates through Collett’s), should you prefer the security of their expertise. If you would like to know more about this please call us on 01799 513 331.

Car Hire
Getting to and from the Dolomites by Car

Car Hire

You can hire a car on our Travel Extras page here where you can also obtain details on holiday insurance, ferries, airport parking and airport hotels. Prior to your holiday you will be able to access our guest information leaflet with useful arrival instructions, directions for drivers, packing suggestions and other helpful tips to help you hit the ground running.

Public Transport
Public Transport in the Dolomites

How can we help those without a car?

  • In each village at least one of our daily organised walks will be planned with ‘car-less’ guests in mind. It might simply be a walk that starts and ends from the village itself (and there are some excellent options within this category) or we will use local public transport, which is cheap and reliable. In recent years, we have worked hard to research these walks for ‘car-less’ guests so that the options are varied and numerous. Nevertheless, bear in mind that this ‘car-less guest walk’ will fluctuate from being moderate/hard to moderate/easier.
  • To assist people without a car, each evening at Office Hour, we ask those with a car if they are happy to transport one or two people who do not have transport. There is no pressure on drivers to take passengers and such an arrangement is ultimately between the guests concerned. Usually, by way of thanks, the passengers will make a contribution to petrol or simply buy their driver a drink or two once they are back in the village after their day out. This system works well but simultaneously it relies on the presence of a certain ratio of cars. So it cannot be relied on as a guarantee of transport to a walk.
  • Our own vehicles and drivers are often allocated to a certain walk. This can be very helpful for guests without a car. But it is not a cast-iron guarantee of transport, as our vehicles can regularly be committed elsewhere – for example, on airport transfers. Also, we make a charge (depending upon the distance) per person when guests use our vehicles to go to and from a walk.
  • If there are enough people to warrant a taxi to get to the start of an organised walk, then – with the guests’ consent – we will do this, dividing the cost of the taxi amongst those that use it. Taxis in this part of the world generally come in the form of 8-seater minibuses

For Walking holidays

  • Travel independently on the dates of your choice
  • Fly Drive – enjoy the flexibility of a car in resort. Superb deals on car hire are available through Collett’s.
  • Airport Transfers to and from Venice Marco Polo & Venice Treviso Airports (4 days per week) – Free Transfers for Children in August*
  • Self Drive – Calais to the Dolomites is 12-14 hours. Or you can meander to us via the Black Forest and the Brenner Pass. Channel crossing deals are available through Collett’s.
  • Venice – add a day or two in Venice to your holiday.

Travel
Getting to and from the Dolomites

Getting to us can be easy and inexpensive

  • Arrive and depart on whatever day suits you best and stay for as long as you like
  • Make your time in the Dolomites part of a longer trip or stay with us in the Zugspitze Arena or Hohe Tauern as well on a ‘twin’ or ‘triple-centre break’!

If you are not sure whether you will need a car, then give us a call on 01799 513331 and we can help you decide. You can also refer to notes on Seasons, Services & Transport in the Important Information section of this page. Generally, having a car offers you access to everything featured in our brochure / website – e.g. places of interest, Bolzano, Cortina and certain locally-supplied activities. You might also want the flexibility of a car on your days of travel – or in low season when local transport services can be limited. That said, such is the access to walks, the Dolomites is one of our recommended destinations for non-drivers and it is possible to have a superb holiday in the Dolomites without a car. For example, at least one of our daily organised walks will cater specifically for people without a car. To this extent, we often use public transport to good effect for certain organised walks. If you intend to self guide extensively or do regular self guided Via Ferrata, then a car is more or less essential.

For the record, you can hire a car or purchase holiday insurance at on our Travel Extras page here where you can also obtain details on ferries, airport parking and airport hotels. Prior to your holiday you will be able to access our guest information leaflet with useful arrival instructions, directions for drivers, packing suggestions and other helpful tips to help you hit the ground running.

Fly-Drive
Getting to and from the Dolomites -Airport Transfer

Fly to one of many airports that serve the Dolomites and hire a car

Fly-driving is popular and most of our guests choose this option. Having a car in the mountains gives you complete flexibility during your stay and also on your days of arrival and departure. It guarantees access to everything that is featured in our brochure and if you get a rainy day, a car will allow you to visit numerous places of interest (including several attractive alpine towns) that are within easy driving distance of us.

The journey from our nearest airports is simple. Driving conditions are good and motorists are civil – the spectacular surroundings tend to remove the need to hurry.

From Venice, Treviso and Innsbruck you can be with us in under 3 hours. Other popular destinations for fly-drivers are Verona, Milan, Brescia, Bergamo and Munich, which are 4 to 5 hours from us.

Getting to and from the Pyrenees - Fly Drive

Flights

Our closest airports are Venice Marco Polo and Venice Treviso . If you are going to fly-drive, you can consider other airports such as Verona, Milan, Innsbruck and Munich. It is cheapest for you to book the flights online directly with the airline as early as possible. Latest prices with internet-based airlines are often below £100 and were rarely more than £180.

Who flies where can change very quickly so consider visiting www.skyscanner.net for an overview of current low fare services. As always, to get the best prices it’s always best to book as far in advance as possible.

AirportFromAirlineDaysDrive time to resort
Venice Marco PoloLondon HeathrowBAEveryday(3hrs)
Venice Marco PoloLondon GatwickEasyJetEveryday(3hrs)
Venice Marco PoloLondon GatwickBAEveryday(3hrs)
Venice Marco PoloLondon GatwickMonarchMon, Fri, Sat, Sun(3hrs)
Venice Marco PoloBristolEasyJetSun, Mon, Wed, Fri(3hrs)
Venice Marco PoloEdinburghEasyJetSun, Mon, Wed, Fri(3hrs)
Venice Marco PoloEdinburghMonarchMon, Wed, Fri, Sat(3hrs)
Venice Marco PoloLutonEasyJetMon, Fri, Sat, Sun, Mon(3hrs)
Venice Marco PoloSouthendEasyJet(Mon), Thu, (Fri), Sun(3hrs)
Venice Marco PoloBirminghamMonarchTue, Thu, Fri, Sat, Sun(3hrs)
Venice Marco PoloManchesterEasyJetTue, Thu, Sat(3hrs)
Venice Marco PoloManchesterMonarchMon, Wed, Thu, Fri, Sat, Sun(3hrs)
Venice Marco PoloLeeds BradfordMonarchMon, Fri(3hrs)
Venice TrevisoStanstedRyanairEveryday(3hrs)
Venice TrevisoBristolRyanairMon, Wed, Fri(3hrs)
Venice TrevisoEast MidlandsRyanairSun, Mon, Wed, Fri(3hrs)
Venice TrevisoLeeds BradfordRyanairTue, Sat(3hrs)

Airport Transfers

From Venice Marco Polo or Venice Treviso Airports

Saturdays, Sundays, Tuesdays & Thursdays
Return Transfers to the Dolomites at £80 per person – with reductions for groups.
Journey Time to Corvara – 3hrs

Dolomites-bound Transfers

Collett’s offers transfers to the Dolomites from Venice & Treviso airports on Saturdays, Sundays, Tuesdays & Thursdays at a cost of £80 per person.
We depart Venice Marco Polo at: 15.00
We depart Venice Treviso Airport at: 15.30

Please note:
1. Please pre-book with us – at time of booking or shortly after, once your travel plans are finalised.
2. Private Taxi – a taxi transfer at an approximate total cost of €230 can be arranged if your party would prefer a more immediate transfer after landing.
3. Larger Parties – if you are a party of 4 or more, we charge £60 per person return.
4. Bikes – £25 per bike. Pre-booking essential.
5. Free Transfers for Children – when 1 adult pays full fare

Venice-Bound (Homebound) Transfers

1. An early start – Home-bound transfers will leave between 06.00 (earliest) & 10.00 (latest) with exact time being dependent on the earliest flight time of guests departing on that day.
2. We will confirm the exact transfer time 3 weeks prior to your holiday, but be prepared for an early start.
3. Do not book a home-bound flight that departs before 11am – we cannot offer you a transfer if your flight home is prior to 11.00.

Flights

Getting to and from the Pyrenees - Fly Drive

Our closest airports are Venice Marco Polo and Venice Treviso. If you are going to fly-drive, you can consider other airports such as Verona, Milan, Innsbruck and Munich. It is cheapest for you to book the flights online directly with the airline as early as possible. Latest prices with internet-based airlines are often below £100 and were rarely more than £180.

Who flies where can change very quickly so consider visiting www.skyscanner.net for an overview of current low fare services. As always, to get the best prices it’s always best to book as far in advance as possible.

See the Fly-Drive tab for more information on flights.

Self-Drive
Getting to and from the Dolomites by Car - Self Drive

Via Calais – By Ferry or Eurostar

Self-drivers should allow 12-15 hours from Calais. We have good directions through Germany, avoiding the road tolls in France via Innsbruck and the impressive Brenner Pass crossing from Austria into Italy. You may want to include an overnight stop en route, although with more than one driver it is feasible to do the journey in one stint. We reccommend P&O Ferries for crossings from Dover to Calais or use the Channel Tunnel. We are able to offer discounts on P&O Ferry bookings – call us for details.

Train
Getting to and from the Dolomites by Train

Take the train to the Dolomites

Add an evening in Paris en-route to Venice and the Dolomites!

With people increasingly using train travel to move around Europe, here are some notes that might be helpful. If you need any help or advice or have any questions regarding how to use Trains to get to the Dolomites from the UK please call us on 01799 513331.

The train route to Venice goes via Paris.

Fairly soon you will be able to book trains from any major UK railway station to Venice Mestre or Venice Santa Lucia via the Eurostar website. Currently, however, you can only book from London through to Venice which can be done at www.eurostar.com

Other options include booking London/Paris using www.eurostar.com and then using www.raileurope.co.uk to book the second leg from Paris to Venice. See www.seat61.com/Italy.htm for details of travelling to Venice by train.

Unless you are staying in (or visiting) Venice, our advice is to disembark at Venice Mestre (every train stops there).

From here, you can hire a car or jump on a bus. They make the 15 minute bus trip to Venice Marco Polo Airport about every 30 minutes. We can arrange and airport transfer from Venice Marco Polo or for a hire car from Venice Mestre – For more information on getting a Transfer to the Dolomites – Click here

Car Hire
Getting to and from the Picos de Europa - Fly DriveGetting to and from the Picos de Europa - Self Drive

Car Hire

Fly-driving is popular and most of our guests choose this option, if you need any help or advice please call us on 01799 513331.

Having a car in the mountains gives you complete flexibility during your stay and also on your days of arrival and departure. It guarantees access to everything that is featured in our brochure and if you get a rainy day, a car will allow you to visit numerous places of interest (including several attractive alpine towns) that are within easy driving distance of us.

If a stay with Collett’s is part of a bigger holiday itinerary, then it is easy to arrange one way car hire. (although a one-way drop off fee may apply, which is payable locally). If you require a People Carrier or a 9-seater, book early.

How car hire with Collett’s works

Collett’s have teamed up with Car Trawler in order to offer you car hire from all the big name brands (as well as some of the lesser known local suppliers), at some of the most competitive prices available anywhere on the internet. All we ask is you give our car hire a try before making your final decision – you may well be pleasantly surprised by what we can offer you. Fill in the details in the form below and the search engine will open up in a new tab or window – If you need any help or advice please call 01799 513331. Cartrawler deals direct with all customer service issues, and their Helpdesk number is 0207 043 9764.

Please note that :
* Cartrawler deals direct with all customer service issues, and their Helpdesk number is 0207 043 9764 or alternatively visit their Frequently Asked Questions Webpage.
* it is essential that you read carefully the full rental conditions of the vehicle you intend to book, paying particular attention to matters such as whether unlimited mileage is included, fuel policies (eg. some rentals require you to buy a full tank of fuel on collection and then return the vehicle empty), the accepted forms of payment and ID, and the applicable cancellation policy. It is very important that you are familiar with all rental conditions in order to avoid incurring any additional fees or unexpected charges on collection or return.
* your rental will be direct with the supplier identified on your confirmation e-mail not Collett’s.
* if you return the vehicle at a later time than your collection time you will be charged an extra days rental. Pro rata.
* you may add additional drivers when you collect your vehicle. Prices vary but are approximately €8.50 per additional driver per day.
* Worldwide Insure can offer you Excess Reimbursement Insurance for only £2.50 per day, click here to take out this cover.

Hiring a vehicle abroad

After 8 June 2015 if you are hiring a vehicle you will be asked to provide evidence of your driving record (entitlements and/or penalty points), you will be able to do this online for free by accessing the DVLA's 'Share Driving Licence' service. This service is currently in development but will be available before the counterpart is abolished. The service should be used by both paper and photocard driving licence holders and will also allow you to download a summary of your licence record which can be printed or shared.

For full details please visit the DVLA's website here.
To view or share your driving licence information visit the DVLA's website here. You must take this as a printout with you to show to your car hire company.

Venice
Mountain and City Breaks - Venice

Venezia

Tag a short stay in Venice to one end of your holiday?

Many of our guests spend time in Venice before or after their stay. If this is something that appeals to you, click here for more details about hotels in Venice.

Click here to read more about Venice Hotels

Insurance
Walking Holiday Insurance

Walking Holiday & Travel Insurance

We recommend you buy a good insurance package at the time of booking (or certainly prior to purchasing flights or booking ferries etc.), so that you are covered in the unlikely event of you having to cancel for an ‘insurable’ reason.

For more information on Walking Holiday & Travel Insurance – Click here

Dolomites – Half Board in Chalets & Hotels or Self Cater in one of our Apartments

Dolomites Prices Summer 2021

Our Chalet Hotels

Chalet Haus ValentinBadia£795 pppw
Chalet BracunCorvara£825 pppw

Prices are for half-board accommodation and per person per week based on 2 people sharing an en suite bedroom.
Half-board accommodation includes bed, breakfast (7 days) & 3 course dinner with wine included (6 days).
Calculate price of stays of more or less than 7 days on a pro rata basis.
All prices include participation in our various daily organised walks.
For B&B prices, reduce the weekly half-board price by £60.
Day Off – Wednesday – Breakfast is served as normal but there is no dinner or Office Hour - nor are there any organised walks.
Deposit - £100 per person – Balance due 8 weeks prior to departure.

Hotels

Hotel Panorama 4★ - Panoramic View
(June, July & September)
Corvara£1045 pppw
Hotel Panorama 4★ - Luxury Panoramic Suite
(June, July & September)
Corvara£1125 pppw
Hotel Panorama 4★ - August
CorvaraPrices on request
Hotel Melodia 3★ Badia£895 pppw

Prices are for half-board accommodation and per person per week based on 2 people sharing an en suite bedroom.
Halfboard at the Hotels Panorama include breakfast & 4 course dinner every day of your stay. Wine excluded.
Calculate price of stays of more or less than 7 days on a pro rata basis.
All prices include participation in our various daily organised walks.
B&B prices available on request.
Deposit - £100 per person – Balance due 8 weeks prior to departure.

Self Catering Apartments

Apartments (for 2 or 3)Badia & Corvara£435 pppw
Apartments (for 4 or more)Badia & Corvara£395 pppw
Superior Self Catering Apartments (for 2 or 3)Badia & Corvara£495 pppw
Superior Self Catering Apartments (for 4 or more)Badia & Corvara£470 pppw

Prices are per person per week and include gas, electricity, bed linen, towels and a small welcome pack.
Calculate price of stays of more or less than 7 days on a pro rata basis.
All prices include participation in our various daily organised walks.
Self catering guests are welcome to dine in our Chalets with other guests for a supplement – just ask a member of staff to book in the day before (subject to availability).
Deposit - £100 per person – Balance due 8 weeks prior to departure.

Discounts

2 Week Stays5% discount*
Triple Occupancy10% per occupant*
Group Walking Holidays Discounts apply for groups of 12+. Contact us for details.

Only one discount can be applied. The choice is yours! *Excludes Chalet Roch.

Supplements

Single Occupancy30-70 % - (When single rooms are not available) Contact us for details.

Dolomites Family Discounts in August - Chalet Hotel Bracun

One or two children sharing a room with parentsAugust Only50% off
Families with 2 or 3 children using two bedroomsAugust Only10% off

*A child is aged 18 or less at the time of travel.
*Family discounts apply only when at least two people are paying full price.
*Children get a free Airport Transfer when accompanied by a fare paying adult.
*Excludes Chalet Roch.

Notes

Notes

  • Prices are per person per week based on two people sharing a room.
  • Calculate the price of stays that are not 7 nights on a pro-rata basis.
  • Deposit – £100 per person (£150 per person for Hut to Hut bookings).
  • Balance is due 8 weeks prior to departure.
  • Prices include participation in our programme of organised itineraries. Available five days a week throughout the summer and is completely optional.
  • Details of reductions and supplements below.

Accommodation Notes

Chalet Haus Valentin & Chalet Bracun

  • Half-board comprises accommodation, breakfast and three course dinner with wine.
  • Towels are provided and bedrooms are given a light clean every other day.
  • All bedrooms are en-suite.
  • Some bedrooms have a third bed and discounts are applied if these are used.
  • Office Hour is in the evening in Chalets Roch & Bracun (except Wednesday).
  • Day Off – Wednesday – Breakfast is served as normal but there is no dinner or Office Hour – nor are there any organised walks.

Hotel Panorama

  • Half board comprises accommodation, breakfast and dinner (7 nights) with choice of menu (wine not included).
  • All bedrooms are en suite and towels are provided.
  • Rooms are cleaned every day.
  • Price includes use of health spa.
  • Some rooms have a double or single sofa-bed and discounts are applied when these are used.
  • Office Hour is in the evening in the Hotel Bar (except Wednesday).
  • Day Off – Wednesday – there is no Office Hour – nor are there any organised walks

Hotel Melodia

  • Half board comprises accommodation, breakfast and dinner (7 nights) with choice of menu (wine not included).
  • All bedrooms are en suite and towels are provided.
  • Rooms are cleaned every day.
  • Price includes use of health spa (Sauna & Steam Room etc).
  • Some rooms have a double or single sofa-bed and discounts are applied when these are used.
  • Office Hour is in Chalet Haus Valentin – 5 minutes stroll (except Wednesday).
  • Day Off – Wednesday – there is no Office Hour – nor are there any organised walks

Self Catering Apartments

  • Self catering prices include a welcome pack, gas, electricity and bed linen and towels.
  • Apartments are not cleaned during your stay.
  • Most of our self catering apartments have a double sofa-bed in the living area & discounts are applied when these are used.
  • Office Hour is in the evening in Chalets Haus Valentin & Bracun (except Wednesday).
  • Day Off – Wednesday – there is no Office Hour – nor are there any organised walks

Payments

  • We accept cheques, debit cards and credit cards (Visa & Mastercard only). You can also pay by bank transfer.
  • Please note: There are no charges for credit cards, debit cards or cheques.
  • There is a 5% charge for all Bank Transfers.
  • We are fully bonded with ABTA – guaranteeing 100% financial protection.

Making a Booking

  • If you would like to make a booking, please contact us by telephone on 01799 513331 so we can confirm your chosen accommodation is available. Accommodation enquiries can also be made online at enquiries@colletts.co.uk or preferably via our website enquiry page – please click here.
  • We will send you a booking form, whilst holding the accommodation in your name.
  • On return of the form and a deposit of £100 per person (£150 per person for Hut to Hut bookings), we will immediately reconfirm your booking by email. Deposits can be paid by cheque or by debit or credit card or by bank transfer.
  • The final balance is due eight weeks prior to your departure. We will send you a Statement of Account as a reminder.
  • Two weeks before your holiday we will correspond with you for the final time sending you our Online Guest Handbook with packing suggestions, directions and arrival instructions for fly-drivers and self-drivers and lots more information to whet the appetite and to help you hit the ground running.
  • Two weeks before your holiday we will correspond with you for the final time sending you your Airport Transfer collection times if you have booked one. Please note our Airport Transfers are not private Taxis and waiting may be unavoidable.
  • We are happy to ‘hold’ rooms without commitment for a few days while you finalise travel plans or make arrangements with family or friends.

Breathtaking walks in the world’s most beautiful mountains

  • All you need to know about our holidays in the Dolomites
  • Seasons & Services, Day Off, Insurance, Booking Conditions, At Your Own Risk, Making a Booking…

Please refer here for any further information concerning your walking holiday in the Dolomites. If you have any further questions that aren’t covered here, please feel free to get in touch by calling 01799 513331 or make an accommodation enquiry here.

Organised Itineraries

Organised Walks - At Your Own Risk

You join us on our organised walks at your own risk, responsible for your own safety, as part of an autonomous group, in which each member has a duty of care to each other.

You will be asked to sign a disclaimer in this respect. This is an explanation of the status of our organised itineraries whether they involve walking, snowshoeing or skiing. We refer to such itineraries as organised, not guided. They are available on a basis of goodwill so that you might enjoy an itinerary you might not otherwise discover. They are nothing more than an opportunity to go out in beautiful scenery in company. It is a fact that mountains, mountainous areas and activities undertaken in them are associated with personal injury and death. By coming to such areas, you are exposing yourself and your party to the possibility of personal injury or even death. In such an event, Collett's will not be held responsible for your interest in mountainous areas and your involvement in mountain pursuits, which can occasionally have tragic consequences.

In these days of litigation it is important you know that every time you (and each member of your party) join us on an organised itinerary you do so at your own risk as part of an autonomous group, in which each member of that group has a duty of care to the other. This is no different from the responsibilities you have on a casually arranged weekend walk with friends or family in the UK. Our hosts all have experience of the mountains, some more than others. Some have qualifications relevant to mountain activities, but they are not qualified mountain guides. We recruit and train our outdoor staff in line with a Health & Safety Policy, which is based on risk assessment and recognised mountain safety procedures.

Not being professionally responsible for you on organised itineraries does not mean we ignore safety, nor does it make us exempt from owing a duty of care to each person who joins us on an organised itinerary. Your safety is paramount and we therefore take our own measures to maximise safety. We do this in line with legal requirements pertaining to duty of care. We apply Codes of Practice to the procedures carried out by our outdoor staff. We assess, manage and communicate risk. We try to make people aware of the importance of mountain safety and to highlight their responsibilities when part of a group.

Our Codes of Practice should not really be taken into consideration by you when deciding to join an organised itinerary, for at the heart of our procedures are basic mountain safety measures, which should be undertaken by every individual when preparing for a day in the mountains. Finally, during your stay you act at your own risk on any ideas, information and opinions you might acquire from our hosts or from material prepared by us to help you get the most from the area. Thank you for your understanding on all of the above.

Day Off

Our Day Off in the Dolomites

Wednesday is our day off in the Dolomites. There are no organised walks nor Office Hour. However, there is always somebody to meet and settle in new arrivals. Breakfast is served as normal. Dinner is not provided in our chalet hotels and guests have an opportunity to eat out locally. As for the hotels Melodia & Panorama, dinner is available as normal.

Seasons & Transport

Seasons & Services

There is generally a period at each end of the season when local services (e.g. certain bus routes, lifts, local businesses, mountain huts, suppliers of activities) are closed. The Italian Dolomites is in low season until mid June and thereafter there are more services and activity right through to mid-September with a delightfully vibrant high season crescendo in early mid August when Italy is on its national holidays. Whichever dates you choose within our season, seasonality has a minimal bearing, as we offer our full programme of organised walks throughout. In all our destinations, the tranquillity of early season is accompanied by an exquisite profusion of flora.

Transport during your holiday

Collett’s has vehicles in each of its destinations but it is simply not possible for us to provide all our guests with transport to and from our organised walks. Naturally, on occasions we might use local transport or cable cars to good effect (notably in the Austrian Alps and the Italian Dolomites, where local services and facilities – and the number of walks that you can do from the villages themselves allow us to do many wonderful walks without using a car.

If you decide to have a car with you, you will be able to join all the organised walks of your choice, whilst simultaneously being free to visit places of interest or partake in an alpine activity that might be supplied by a third party a short drive away. Our destinations are majestic; driving conditions are generally excellent and every journey should be a pleasurable part of your day. Naturally, having a car also gives you complete flexibility on your days of arrival and departure.

You can have a great walking holiday in the Dolomites without a car. There are many walks from the doorstep and also, with the use of local lifts and public transport (cheap and reliable), we ensure that one or more of our organised itineraries will always suit non-drivers. Sometimes, for example, a bus will take us to a mountain pass, from which a stunning walk takes us back to the village. We have therefore created excellent walk options for guests without their own transport. In resort, we also operate a guest car share system, which works well, but can occasionally fall short of guaranteeing your participation on a certain organised itinerary for which transport is required. Obviously, whenever possible our own vehicles help, but they are often committed to airport transfers or elsewhere. Of course, having a car guarantees (1) your participation in each and every organised walk, (2) access to all featured places of interest and activity suppliers and (3) flexibility on your days of arrival and departure. For regular self guided via ferrata, having a car is almost essential.

With your own car or a hire car you will be able to join all the organised walks of your choice, whilst simultaneously being free to visit, local places of interest a short drive away. Our destinations are majestic; driving conditions are generally excellent and every journey should be a pleasurable part of your day. Naturally, having a car also gives you complete flexibility on your days of arrival and departure. Collett’s sends directions to your destination about 3 weeks before your holiday.

Dietary

Special Dietary Requirements & Severe Allergies

We are happy to cater for ‘special’ dietary requirements and minor intolerances (vegetarian, gluten free etc.) Our kitchens are of a domestic standard and we endeavour to maintain good food preparation practices.

However, due to the limited size and specifications of these kitchens we would advise anyone with a ‘severe food allergy’ which, represents a health threat, serious or otherwise, that we cannot guarantee that traces of some commonly used ingredients (such as nuts, mushrooms etc.), will not make their way into meals, which are not meant to contain such ingredients. Our booking conditions require all guests to inform us at the booking stage of any matters concerning diet or allergies. However, if your intolerance or allergy represents a health threat of any sort, we would strongly recommend that you are carrying the necessary medication during your stay with us.

Booking Conditions

Collett’s Mountain Holidays Booking Conditions

1. CONTRACT: Please read these booking conditions carefully as they, together with the specific information in your booking confirmation, form an important part of your contract with Collett's Limited (company number : 03467538 whose registered office is at Market House, 10 Market Walk, Saffron Walden, Essex, CB10 1JZ) trading as Collett's Mountain Holidays.

2. PRICES: We reserve the right to alter any of our advertised prices. Our prices were set on 31 October 2019, and the reference exchange rate was 1.159 (as published by the Financial Times). You will be advised of the current price of the holiday that you wish to book before your contract is confirmed. All prices quoted are fully inclusive of non-optional charges.

3. SUPPLEMENTS: We reserve the right to apply a supplement to your holiday after you have booked in the event of increases to the costs of supplying your holiday, which might result from changes in the cost of fuel or other power sources, accommodation costs, costs of compliance with local rules and laws, exchange rate fluctuations and/or government action (including changes in any levels of taxation such as VAT). Supplements will not be applied within 20 days of your arrival date.

4. MAKING A BOOKING AND PAYMENT: When you have chosen your accommodation and you make a request to us to book it, you must pay a deposit of £100 (or £150 for our Ski Safari, Camino de Santiago, Kitzbuhel to Cortina, Mountains to the Med, and all Hut to Hut holidays), or if you are booking within 8 weeks of your arrival date the full cost of the booking. Your booking is only confirmed and a contract between us will only exist when a) your party leader has ticked the box on our client portal confirming that they accept our terms and conditions; b) we have received in cleared funds a deposit of £100 or £150 (as appropriate) per person; and c) we have issued our confirmation by email. Please check your confirmation carefully and report any incorrect or incomplete information to us immediately.

5. FINAL BALANCES: If you have paid a deposit, the ‘final balance’ of the cost of your holiday is due 56 days (8 weeks) before departure. If the balance is not received on time, we will remind you that it is overdue. If you then do not pay within 7 days of this reminder we reserve the right to cancel your booking and retain your deposit.

6. INSURANCE: It is essential that you take out adequate and valid insurance, which should include (without limitation) cover against the cost of cancellation by you, assistance (including repatriation) in the event of accident or illness, and third party liability for injury and damage. We recommend that your policy is as extensive as our recommended insurance policy, details of which can be found on our website. Insurance premiums in respect of travel insurance purchased from us are non-refundable and non-transferable.

7. BOOKING CHANGES: After our confirmation has been issued, any requests for changes must be sent to us in writing by e-mail or post, by the person that made the booking. We cannot guarantee that we will be able to accommodate your request but we will try to do so. If you change the number in your party, the accommodation price will be re-calculated. If the party size is reduced, this is likely to mean the remaining members paying more due to under-occupancy.

8. CANCELLATIONS: If you want to cancel your booking, the person who made the booking must send this in writing to us, by email or post. You will be charged a cancellation fee as follows: If you cancel (this is the date on which we receive your written notice of cancellation during the hours of 9am to 5.30pm):

More than 57 days before your arrival date: deposit only;
Between 56 and 43 days before your arrival date: 25%;
Between 42 and 29 days before your arrival date: 50%; and
Within 28 days of arrival date: 100%
Charges are shown as a percentage of your total holiday cost (including any excursions).

9. YOUR RESPONSIBILITY FOR YOUR BOOKING: When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. This means that you are responsible for making all payments due, notifying us if any changes or cancellations are required and for receiving the confirmation and keeping your party informed.

10. OUR LIABILITY, CONDITIONS of CARRIAGE & LIMITATIONS: (a) Our obligations, in providing any accommodation or service included in your holiday, are to take reasonable skill and care to arrange for the provision of such accommodation or services. Therefore, providing we have selected our providers with reasonable care and skill, we will have no liability to you for anything that happens at the accommodation or any acts or omissions of the provider or other service providers. We will also have no liability in the following situations: (i) where the accommodation or services cannot be provided as booked due to circumstances beyond our control or which amount to "force majeure" (including, without limitation, terrorist activity, natural disasters and adverse weather conditions); (ii) where you incur any loss or damage that could not have been foreseen at the time of your booking, based on the information provided by you; (iii) where you incur any loss or damage that relates to any business activity; (iv) where any loss or damage relates to any services which do not form part of our contract with you. (b) Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of 2 times the cost of your holiday with us. We shall have no liability where the cause of the failure to provide, or failure in, your holiday or any death or personal injury you may suffer is not due to any fault on our part or that of our agents or suppliers, because it is either attributable to you, or attributable to someone unconnected with your holiday and is unforeseeable or unavoidable, or is due to unusual or unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or an event which neither we, nor our agents or suppliers could have foreseen or forestalled. We will only accept liability for negligent acts or omissions of our employees, suppliers, sub-contractors, servants or agents providing they were at the time undertaking work authorised by us. (c) Our liability will also be limited: in accordance with and/or in an identical manner to the contractual terms of the companies that provide us with third party services (such as accommodation and transport) and these terms are incorporated into this contract; and by any relevant international conventions which apply to, or govern, any of the accommodation or services included in your holiday with us. Other than as set out above, and as is detailed elsewhere in these booking conditions, we shall have no legal liability whatsoever to you for any loss or damage.

11. ROOM ALLOCATIONS: All accommodation is allocated by us. We will not accept liability for any complaints based on one bedroom being deemed less attractive than another on account of its size, views, character and/or location. The provision of a bedroom with a balcony will only be guaranteed if a balcony is requested verbally at the time of booking by you, then, if available, in writing on the booking form and finally confirmed in writing by us. We reserve the right to change your accommodation, provided the accommodation allocated is of the same or superior category to that originally booked.

12. SPECIAL REQUESTS: Any specific requests by you, such as matters concerning diet or allergies, must be advised to us on the booking form. Whilst endeavouring to fulfil all such requests, we shall not be liable to you if we fail to do so.

13. IF WE CHANGE OR CANCEL YOUR BOOKING: We may occasionally have to make changes or cancel your booking and we reserve the right to do so at any time. Changes If we make a major change to your holiday, we will inform you as soon as reasonably possible if there is time before your departure. You will have the choice of accepting the change of accommodation, or you can take any alternative accommodation we are able to offer you (you will pay the increase in cost if the replacement is advertised at a higher price than your original booking, or receive a refund of the difference if it is less expensive), or a refund. These options don’t apply for minor changes. Examples of minor changes include, but are not limited to, change of accommodation to another of the same or higher standard, temporary withdrawal of facilities or seasonal unavailability of amenities. Cancellation We will not cancel your travel arrangements less than four weeks before your departure date, except for reasons beyond our control (also known as force majeure) or failure by you to pay the final balance. If your holiday is cancelled you can either have a refund or accept an offer of alternative accommodation of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). Any amendment or cancellation fees you incur in terms of other arrangements you have made with other providers under separate contracts are not claimable from us. Please note that if a change or cancellation occurs because of circumstances beyond our control, for example as a result of the UK’s decision to leave the European Union, war, riot, industrial dispute, actual or threatened terrorist activity and its consequences, natural or nuclear disaster, fire, adverse weather conditions, flood, epidemic or pandemic illness and all similar situations we will have no further liability to you. No compensation, costs, damages, losses, expenses or any other sums, including the cost of securing alternative transport or accommodation will be paid by us.

14. BEHAVIOUR: When you book a holiday with us, you accept responsibility for the proper conduct of all members of your party during your stay. We reserve the right at any time to terminate the stay of any party member(s) whose behaviour is such, in our reasonable opinion, as to cause or to be likely to cause danger, upset or distress to anyone else or damage to property. Full cancellation charges will then apply and no refund will be given. Furthermore, we shall be under no obligation whatsoever to pay compensation or meet any costs or expenses (including but not limited to alternative accommodation) you may occur as a result of your stay being terminated. In addition, you agree to fully reimburse any accommodation provider concerned for the cost of any damage you cause to the accommodation in which you are staying before the end of your stay if the cost has been established by then or as soon as it has been established if later. You must also indemnify us for the full amount of any claim (including all legal costs) made against us by the accommodation provider or any third party as a result.

15. FINANCIAL PROTECTION: The monies you pay to us for your holiday are protected by means of an ABTA bond provided by Travel & General Insurance Services Limited. This means that, if in the unlikely event of our insolvency your holiday can't be provided, you will receive your money back or, if your stay has started, arrangements will be made for you to be able to continue as planned.

16. DATA PROTECTION: Please be assured that we have measures in place to protect the personal booking information held by us. This information will be passed on to the principal and to the relevant suppliers of your travel arrangements. The information may also be provided to public authorities such as customs or immigration if required by them, or as required by law. Our policy can be viewed at www.colletts.co.uk

17. ABTA: We are a Member of ABTA, membership number W6883. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of notifying us of your complaint; it will not determine how your complaint should be resolved.

18. SKI SAFARI: Your guide, itinerary and accommodation shall be supplied by MSA srl trading as Arabba Holidays, for which Collett's Limited acts as an agent. Consequently each Ski Safari is neither run nor controlled by Collett's Limited and we are therefore not responsible/liable for its provision or for anything that happens during the course of its provision by Arabba Holidays. You therefore acknowledge that Collett's Limited acts as the disclosed agent of Arabba Holidays, and you agree that in the unlikely event that you need to make a claim, you shall make this against Arabba Holidays, and not Collett's Limited.

19. CONDITIONS OF SUPPLIERS : Many of the services which make up your holiday are provided by independent suppliers. This is particularly relevant to all our “Point to Point” holidays where your transport (unless provided by us), accommodation and food will be supplied by third parties (whose identities are available at www.colletts.co.uk/thirdparties) and for whom Collett's Limited acts as an agent. You therefore acknowledge that Collett’s Limited acts as the disclosed agent of these third party suppliers. Those suppliers provide these services in accordance with their own terms and conditions which will form part of your contract with us. Some of these terms and conditions may limit or exclude the supplier's liability to you, usually in accordance with applicable International Conventions. Copies of the relevant parts of these terms and conditions are available on request from us or the supplier concerned.

20. LIFT CLOSURES: We will not be held responsible for the closure of lifts during the winter season for any reason. In the event of lack of snow, we cannot be held liable, but will endeavour to make mutually suitable arrangements, and these may incur additional costs to you.

21. EXCURSIONS: Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of your package holiday or contracted arrangements provided by us. All excursions are supplied by third party suppliers and are subject to their own terms and conditions. They do not form part of your holiday and are not governed by the Package Travel, Package Holiday and Package Tours Regulations 1992. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.

22. DELAYED TRAVEL: Collett’s can take no responsibility for repercussions concerning delayed flights or other travel arrangements. If your flight, bus or train is delayed, your allocated transfer will wait for up to 60 minutes – but no longer. We cannot wait any longer because our drivers are on time limits. So, if the delay exceeds 60 minutes, we either (1) allocate you to a later Collett’s transfer free of charge subject to seats being available or (2) in the event of there not being a later transfer, we will endeavour to book you a taxi transfer, although this will be at your expense. We thank you in advance for your patience and understanding in the event of your transfer being delayed due to the delayed flight of other guests.

23. PASSPORT, VISA & IMMIGRATION REQUIREMENTS : Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements.

24. ACCURACY: (i) We make every effort to give accurate information on our website but cannot be liable to you in the event of changes, which occur after information has been published on the website; and (ii) Any view expressed on the website is the personal view of a member of our staff. Whilst our staff will express personal opinions based on first-hand knowledge of the resort, the final choice of holiday remains yours. We will not accept responsibility for any verbal statement made by a member of our staff unless it is confirmed in writing prior to the start date of your holiday with us.

25. COMPLAINTS: In the unlikely event of any dissatisfaction with the accommodation or any of the services provided during your holiday, the matter must be reported immediately to our resort manager who will endeavour to put things right. You should also try to find a solution whilst you're on holiday. Unless the opportunity for rectification of complaints is given to our resort manager whilst you are in the resort, we will not accept responsibility at a later date. We will not accept liability for complaints unless a complaint form has been obtained from the resort manager by you, and then completed and signed by both you and the resort manager. If we are unable to resolve the complaint satisfactorily during your stay, please follow this up within 28 days of your return home by writing to Tom Collett at 3a Market Hill, Saffron Walden, Essex, CB10 1HQ giving your booking reference and all other relevant information. We will not accept liability for complaints made outside this period. Please keep your letter concise and to the point. If you fail to follow the requirement to report your complaint in resort we will have been deprived of the opportunity to investigate and rectify it and this may affect your rights under this booking. Please also see clause 17 above on ABTA.

26. DISPUTES: Any dispute or claim arising out of this contract that can't be settled between us can be referred by you to ABTA’s dispute resolution (see clause 17) or court.

27. JURISDICTION: You agree that the courts of England and Wales have exclusive jurisdiction and that English law shall apply.

28. FOREIGN & COMMONWEALTH OFFICE TRAVEL ADVICE: You should always check FCO advice on travel to the country you are visiting prior to travelling at https://www.gov.uk/foreign-travel-advice

29. WEBSITE DISCLAIMER:The information contained on www.colletts.co.uk ('our website') is for general information purposes only. The information is provided by Collett’s Mountain Holidays and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to our website or the information, products, services, or related graphics contained on our website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of our website. Through our website you are able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep our website up and running smoothly. However, we take no responsibility for, and will not be liable for, our website being temporarily unavailable due to technical issues beyond our control.

Other Information

Other Information

Our offices are open today from 9am to 1pm. To book, please call 01799 513331, Or click here to make an enquiry. We will reply within 24hrs. Or 48hrs at the weekend.

Queries relating to passports or visas should be directed to the Italian embassy: Tel. 0207 7312 2200 www.amblondra.esteri.it
For general information on EHIC cards and healthcare whilst travelling visit www.bit.ly/HealthcareAbroad

For pre-travel information visit www.gov.uk/knowbeforeyougo

Or use the ABTA information line on 020 3117 0599 or visit www.abta.com

Spend a night or two in Venice or Treviso on a city break as part of your holiday

Hotels in Venice & Treviso
Many guests spend time in Venice before or after their stay. Below is a list of hotels that are central, clean, comfortable and reasonably priced (for Venice). We have either had first hand experience of them or they have been recommended to us by our guests.The website for each hotel is provided, it is easy and cheaper to book independently through the websites or via search engines such as booking.com.
1. Hotel Silva ★ - locandasilva.it
Basic with character. Comfortable & clean.
Double €80 - €130
2. B&B San Marco 1 ★ - realvenice.it/smarco
Tiny B&B recommended by Conde Nast. 3 Charming
Double Rooms - Shared Bathroom, €70 - €110
3. Hotel Ai do Mori ★ - hotelaidomori.com
Small Hotel, Room Only - Delightful 3* Rooms.
Very Central.
Double €120 - €165
4. Hotel Rio ★★ - aciugheta-hotelrio.it
Located in a lively piazza. Vivaldi lived here. Breakfast taken in trattoria below hotel.
Double €60 - €170
5. Al Teatro ★★ - bedandbreakfastalteatro.com
Tiny B&B with warm hospitality of Venetian family. Recommended by Mail on Sunday.
Double €90 - €200
6. Hotel Anastasia ★★★ - hotelanastasia.com
17 Bedroom hotel refurbished in 2000. Recommended by a previous guest.
Double €150 - €270
7. Pensione La Calcina ★★★ - lacalcina.com
Small hotel recommended by Mail on Sunday. Tranquil location. Exceptional restaurant.
Double €150 - €310
8. Locanda Orseolo ★★★ - locandaorseolo.com
A little gem recommended by both Condé Nast and Mail on Sunday.
Double €150 - €290
9. Hotel Santa Chiara ★★★ - hotelsantachiara.it
Small hotel recommended by previous guests with parking at Piazzalle Roma.
Double €90 - €250
10. Hotel Continental Treviso ★★ - hcontinental.it
Comfortable hotel 5 minutes walk from the centre of Treviso - Easy to reach by bus or taxi from Venice Treviso Airport.
Double €70 - €140
11. Hotel Lucy ★★ - hotelucy.it
A comfortable hotel 10 minutes from Venice - 5 minutes by bus or car from Venice Marco Polo Airport.
Double €85 - €135
12. Casa Villa Gardenia★ - casavillagardenia.com
A very comfortable B&B 2 minutes walk from Mestre Station giving easy access to Venice by train.
Double €80 - €140
*Prices vary depending upon the time of year and season.


Castles, Museums, Cortina, Scenic Drives, The Iceman & Bolzano, Venice

In a nutshell…
Alleghe - Italian Dolomites

Places of interest in the Dolomites

The Dolomites are a further enhancement of Italy’s reputation as the cultural capital of the world, so we can propose many interesting day trips. If visiting places of interest is high on your agenda, then having a car at your disposal is recommended. Wherever you choose to go, driving amid such spectacular scenery will be one of the great pleasures of your holiday. You will soon be in awe of your surroundings, and your journeys will be as delightful as your destinations.

Local Places of Interest

Cortina, the ‘Pearl of the Dolomites’
& other attractive options

Places of Interest in the Dolomites - CortinaPlaces of Interest in the Dolomites - CortinaPlaces of Interest in the Dolomites - Cortina

There are numerous options for guests who fancy a day out in the car and we will be happy to offer you suggestions. Also, we keep various proposals in our Ideas & Information Files.

Cortina, set amidst soaring peaks, is definitely worth a visit in higher season when it is busy and colourful. The 50 minute drive is spectacular and you could stop half-way and take in the Lagazuoi cable car, which takes you to a viewing platform at 2835m, where you can also have a good lunch, whilst taking in some sensational mountain panoramas. Cortina, which hosted the Winter Olympics in 1956, has some stylish shops and cafes as well as the open-air Museum of Flora, Fauna and Mineralogy and the Museum of Palaeontology. Another add-on to a day in Cortina are the iconic Tre Cime and Lake Misurina.

Ortisei in the Val Gardena is another charming day out. It is a Tyrolean gem in a gorgeous setting. Taking a stroll around its picturesque centre is a delight and you will be absorbed by the architecture and the intricately painted buildings. You can also take a cable car to some exquisite high pastures, where the scenery is beautiful. Other interesting towns within an hour’s drive include Bressanone (with its cloistered mediaeval streets), Brunico, Vipiteno and Agordo, whilst further afield there are Bolzano (90 mins) and Innsbruck (2hrs). Also, the South Tyrol has as many mediaeval castles as any province in Europe, most with precious frescoes.

Higher season brings on village festivals and other colourful occasions, each with a sense of community and alpine tradition. Tables and benches line the streets and beer is served by people in traditional costume. Craftsmen/women and woodcarvers demonstrate their skills and folk musicians play. On every trip you make you will pass through enchanting villages, probably famous for nothing but unforgettable all the same.

There are many other options which we will be happy to propose. For example, try parking at the Pordoi Pass above Arabba and taking the cable car to the summit plateau of the Sella. Or ask our hosts about the amazing gorge at Sottoguda. Or simply take a drive around the Sella massif. Luckily for us, this option is right on our doorstep and will take you about two hours (not including stops) but, such is the scenery, it is an itinerary sold by coach operators to people based in Lake Garda 3hrs away, making it at least an 8 hour round trip for them! It would be hard to think of a more awe-inspiring two hour road trip for people based in the Alta Badia.

Bolzano & the Iceman
Bolzano - South TyrolOtzi the Iceman in Bolzano

A stunning mountain city
& ‘Otzi’ – a Neolithic phenomenon

A holiday you and your children will never forget

A visit to Bolzano, the provincial capital of the South Tyrol, is a must. This enchanting city is nestled spectacularly below a crescent of impressive peaks, giving each of its cloistered streets the most stunning of backdrops, which might temporarily divert you from the colourful markets, picturesque piazzas, cafes, beer gardens and the many interesting shops, including some excellent mountain sports outlets. Moreover, the city’s Museum of Archaeology now plays host to one of the world’s most astounding discoveries, which has put Bolzano on the world map.

The Iceman (Otzi)

In 1991, the almost perfectly preserved body of a Neolithic hunter was discovered trapped in a glacier in the Otztaler Alps on the Austro-Italian border. The discovery of the ‘Iceman’ enabled archaeologists to re-examine theories concerning Neolithic man, since ‘Otzi’, carbon-dated to 5300 years old, was found with a complete suit of clothes and a full complement of equipment, including a bow in mid-construction, a copper-bladed axe and numerous instruments made from flint and bone, all of which are on display with ‘Otzi’ himself.

Venice
Mountain and City Breaks - Venice

Venezia

Tag a short stay in Venice to one end of your holiday?

Many of our guests spend time in Venice before or after their stay. If this is something that appeals to you, click here for more details about hotels in Venice.

Click here to read more about Venice

Flora & Flower Walks
Wildflower Walks & Alpine Flowers in Italy with Collett'sWildflower Walking Holidays in the South Tyrol

The Dolomites Flora in Summer 2018

Organised wildflower walks, daily in June & July
not Weds. or Sats.

Spring 2015 was late across Europe due to record winter snowfalls, but the magnificent and world-renowned flora of the Dolomites benefitted enormously and the meadows have, arguably been ‘the best ever’, all packed with flowers in fabulous condition.

In mid-June we saw the glorious spectacle of snowmelt flowers emerging. Low passes, valleys and woodland glades were carpeted with crocuses, snowbells and the exquisite Spring Pasque flower, with its pristine white flowers and golden stamens. Early woodland flowers, often missed in earlier seasons, were rife: fine displays of Hepatica with delicate blue flowers, lovely Alpine clematis, Wintergreen species and the architectural and fascinating flowers of Herb paris. Glorious hay meadows, abundant with floral beauties, bloomed magnificently at ever increasing altitudes. Orange and Martagon lilies thrived, as did the less common St Bruno’s lily. Don’t worry, we have documented where the rarest and most beautiful orchids are, we now know of 9 stands of the exquisite Lady’s slipper orchid in the woods around Corvara. We will find more!

As the high passes, screes and rocks became free of snow the jewel-like flowers of King of the Alps were found on volcanic rocks while those special species that can only be found on the limestone of the Dolomites burst into flower. Beauties such as Pink cinquefoil, Devil’s claw and Paederota bonarota covered the high rocks or nestled in tight crevices. On the bleakest mountain tops tiny cushions of Thlaspi rotundifolia and Androsace alpina so covered themselves with flowers that no leaves are visible.

Walks, old and new, provided a plethora of wonderful species. The path to the Dantercepies cable car at Passo Gardena provided a stunning floral display this year, possibly the best we’ve seen at this location. Lunch at Jimmy’s hut, excellent as always, and back to the bus. However, rather than go back to Corvara directly, guests very much wanted to see the Lady’s Slipper Orchid, so we would get off at Colfosco and walk down through the Pisciadu meadows hunting them out. The Santa Croce meadows were as lovely as ever in July. Everyone enthused by the display of Ragged Robin, Lychnis flos-cuculi. The Pralongià Plateau was, as always, full of colour and interest, best in show were hundreds of Lilium bulbiferum (Orange Lily). The Colfosco meadows looked wonderful, but the number of marsh orchids were down on last year. Large colonies of fragrant orchids and a dozen, or so, round headed orchids (at Pralongià and Laguzoi) were a real treat. The Ru de Pisciadu did not disappoint when we found 21 blooms of cypripedium calceolus (Lady’s slipper orchid) in one group.

Throughout the wildflower season guests were as keen as any we have had before and many were thrilled by their first sightings of Cypripedium calceolus. The Dolomites is a prime location for mountain flowers because of the wide variety of easily accessible habitats, each with its own special blend of lovely flowers. The summer of 2014 and 2015 showed that natural variation in the passing of the seasons only serves to add to the pleasure to be gained from visiting them.

With thanks to Eddie Spencer & David Charlton

Click here for our Wildflower Walks.

Alpine Flower book for the Dolomites

Mountain Flowers – The Dolomites

Two of our longstanding wildflower specialists, Cliff Booker and David Charlton, have produced a superbly illustrated, user-friendly and entirely practical handbook (in layout and language) called ‘Mountain Flowers – The Dolomites’. Available from us, it is ideal for the casual enthusiast, who takes pleasure in identifying (without too much hassle) the various fascinating species that catch the eye, whether rare or not-so-rare. Featuring over 130 species, the book costs £9.95 (plus UK P&P at £2.50). For a copy, contact us on 01799 513331, Email us at admin@colletts.co.uk or click here to order your copy online.

Holiday Insurance

Travel Insurance with Campbell Irvine

Being adequately insured during your stay with us is essential - we strongly recommend you buy a comprehensive holiday insurance package at the time of booking. Having a travel insurance policy is one of the booking conditions for joining us on a Collett's Mountain Holiday.

If you have an existing insurance policy, please take the time to make sure it is up to date, and cover is adequate for your chosen destination and activity.

If you would like to obtain cover for your trip please feel free to contact specialist Insurance Brokers, Campbell Irvine Ltd for a quote by visiting their website or by telephone on 0207 938 1734.

The following declared activities are covered under the standard policy terms:

  • Walking up to 3,500m,
  • via ferrata
  • guided glacier treks
  • trekking to the summit of Marmolada

Collett’s Limited is an Introducer Appointed Representative of Campbell Irvine Ltd. who is authorised and regulated by the Financial Conduct Authority. This can be checked on the FCA's register by visiting the FCA's website at www.fca.org.uk or by contacting them on 0800 111 6787.

Campbell Irvine

Holiday Travel Insurance

We look forward to seeing you in the mountains. Please forward this link to all members of your party – and perhaps bookmark it for quick reference?
Any questions or concerns? Please call us on 01799 513331.

Essential Info.
Dolomites Handbook Information

Useful to know before you go

Arrival

On your arrival in the Dolomites, you will be asked to hand in the signed disclaimer sent to the person who booked the holiday prior to your departure. This should be signed by all members of your party. See the Disclaimer tab for a copy and more details.

We will also need to take a copy of your passports for the purposes of tourist registration, so please ensure you have your passport to hand or bring your own copy.

Banks

There are two banks in both Corvara and Badia ‐ both have cashpoints. Opening times (approx): Mon‐Fri, 8am ‐ 12pm & 3pm ‐4.15pm.

Chalets

Our Chalets are a ‘home from home’ with a big dose of hospitality thrown in by us. Our chalet hosts will make you welcome and comfortable and, backed up by the rest of our resort team, they will be a good source of local knowledge and ideas. A semi‐continental breakfast and an excellent three course dinner are taken around a large table, which is indicative of the convivial nature of a chalet holiday. Guests are welcome in the chalet during the day and you can help yourselves to complimentary tea and coffee or to a drink from the bar. Packed lunches are available daily and charged locally.

Day Off

We have our local day-off on a Wednesday. In our hosted chalets, breakfast is served but dinner is not included as a part of your half-board stay. Most guests use Wednesday as an opportunity to eat out locally. There are no organised walks and there is no Office Hour. You can subscribe to Thursday’s organised walks on Tuesday evening. If you are arriving on a Wednesday, there will be somebody around to meet you, settle you in, recommend somewhere to eat and pass on the walking options for the following day.

Dietary Requirements

We need to know of any dietary requirements at least 7 days before your holiday. Please contact us now if you have not informed us if you, or any of your party, are vegetarian, vegan or coeliac etc. Thank you.

Disclaimer & At Your Own Risk

During your stay, please always bear in mind that you are responsible for your own safety. You join organised walks at your own risk as part of an autonomous group, in which each member has a duty of care to each other. Similarly, we cannot be held responsible for the opinions and information we offer for self-guiding. In an age of litigation, we repeat the ‘at your own’ risk message at the start of each organised walk and it can become repetitive, but the message is too important.

Estimated Time of Arrival

Please contact us ASAP with your arrival time if you haven’t already. So that we can be there to greet you and settle you in. Please visit www.colletts.co.uk/eta and enter your details. Have a guess if you are not sure.

Fly-Drivers & Self-Drivers

According to the AA, all valid UK driving licenses should be accepted in Italy.
If you have booked a hire car, a credit (not debit!) card is essential. It is generally swiped but not debited, although it is wise to make sure it is not being debited.
You will also need your license DVLA Licence Check Code from the DVLA website.
Self-drivers should familiarise themselves with the driving requirements for Italy, and the compulsory equipment that must be carried in your car. See www.theaa.com
For driving directions see the Travel & Directions tab.

Hair Dryers

Hairdryers are provided in all of our hosted chalets. We have further hairdryers available for guests staying in self catering apartments – just ask if you would like to borrow one.

Internet

Wifi is available in each of our hosted chalets and two hotels. Please bear in mind that it may not be as quick as you are used to at home – it is only available in the communal areas, and doesn’t often reach bedrooms.

Packed Lunches

A Collett’s packed lunch is available every day to all our guests, whether you are staying in a hosted chalet, a hotel or self catering. Office Hour is a good time to place your order and your lunch will be ready to collect the following morning at 8.30am (from the chalet, at which it was ordered). A packed lunch costs €6 – this can be added to your account and paid for on the eve of your departure. See – Red File.

Supermarkets

Sport Kostner is in the centre of Corvara. Its supermarket is on the ground floor. Guests staying in Badia have a Spar at the top end of town. There is also a much larger Spar, as well as Sport Tony in the centre of La Villa, the village between Corvara and Badia.

Other Info. & Local A-Z
Dolomites Handbook Information

Local A-Z

Here is some local information in an A-Z format that will hopefully whet the appetite and help you hit the ground running.
Click here to print this page as a PDF.

Activities

See – Guides & Other Activities.

Alta Badia

Our base in the South Tyrol. It is the top end of the Val Badia comprised of six small mountain resorts. An enchanting valley surrounded by awesome peaks and strewn with Tyrolean hamlets. The valley rises southwards from the town of Brunico. Its principal village is Corvara and it is also home to five other villages. It is an excellent location for a wide range of high, medium and low level walks and bike rides. The Alta Badia is one of four valleys which terminate at the Sella Massif. It was part of Austria until 1918 and retains a Germanic character. German, Italian and Ladin are spoken. Many of our organised walks take place in and around the Alta Badia. It has an enlightened – yet reassuringly conservative and environmental – approach to tourism.

Austrian Double/Twin Bed

Austrian double beds are very common in most of our properties and throughout this part of the world. They comprise two single mattresses and two single duvets on a double bed frame, which can sometimes (but not always) be separated.

Badia

Also known as Pedraces, Collett’s has been in Badia since 1999. It is an authentic alpine village, and home to Chalet Haus Valentin, Hotel Melodia and a range of self catering apartments. The Santa Croce chairlift is a ‘must’, regardless of where you choose to stay – an enchanting ride over flower pastures and traditional farmsteads, which opens up walks of all grades. At the top you can drop in on Rifugio Nagler (run by our good friends Roberto & Giusi) for a drink or some superb food. A glorious spot!

Bakers

There are bakers in both Badia and Corvara. They open each morning (Monday-Saturday). In peak season they also open again in the afternoons and on Sunday mornings. Alternatively, bread can be bought from Sport Kostner in Corvara, or from the Spar mini-market in San Leonardo – a ten minute walk from the centre of Badia.

Banks

There are two banks in both Corvara and Badia ‐ both have cashpoints. Opening times (approx): Mon‐Fri, 8am ‐ 12pm & 3pm ‐4.15pm.

Bolzano

Bozen in German – Provincial capital of South Tyrol. A pleasant 90 minute drive from Corvara. A beautiful mountain city with porticoed streets, great shops and a colourful market. Home of the Iceman at the fascinating Museum of Archaeology (closed on Mondays) – good option for a rainy day.

Bikes & Cycling

Mountain and road bikes are available to hire locally. The Alta Badia is an increasingly high-profile destination for road and mountain biking. We have details of some bike routes in our Ideas & Information Files, but more info and maps are available from local Tourist Offices. Bikes can be taken on most of the cable cars and chairlifts without extra charge. Approx. cost of bike and helmet hire is €25 – €30 depending on spec etc. See – Organised Walks & Cycle Tours.

Breakfast

In our hosted chalets, breakfast is continental and served between 7.45 and 9am. There is tea, coffee, juices, cereals, ham, cheese, yoghurt, fruit, bread, jams and eggs. We are around to keep the buffet stocked, but it is generally a self-service system. In the Hotel Panorama and Hotel Melodia, there is a mix of self-service buffet and waiter/waitress service, plus menu choices that one expects from a good hotel.

Brunico

Bruneck in German – gateway to the Alta Badia (or Val Badia). This is an attractive fortified Tyrolean town, which sits at the northern end of the valley. There are good bus connections to and from Badia and Corvara and there are train connections to Bolzano and the mainline between Munich, Innsbruck and Verona.

Buses

Corvara and Badia are well served by local bus services ‐ especially in high season. You can travel up and down the valley easily, whilst in high season you can also access adjoining valleys, which is ideal for walks and other itineraries. Services are, however, more limited during early June and late September.

Butcher

There is a butcher in Corvara, but not in Badia (the nearest one to Badia is 2km away in La Villa). Some frozen and sometimes even fresh meat is stocked at the mini‐markets of both villages.

Cable Cars, Chairlifts & the Alta Badia Summer Pass

Cable cars and chairlifts take you to magnificent viewing points, usually with somewhere to have a drink or a meal, as well as the starting points of some wonderful walks. Dates and times of opening vary. The Alta Badia Summer Pass may be of interest ‐ a weekly pass which allows you to use 14 lifts in the Alta Badia as often as you wish during 5 days of the week, as well as discounts on some of the local facilities. For adults the pass costs €65 per week, and for children under 16 it costs €46 per week.

Cafés

There are plenty of cafés in the area. A favourite in Corvara is Café Raetia ‐ a speciality tea shop which offers teas from around the world ‐ the apple strudel from here is divine! In Badia, try Café Ricky in the centre with its wonderful cakes, pastries, homemade biscuits and chocolates.

Campolongo Pass

This is the southern point of entry into the Alta Badia, lying between Arabba & Corvara. It is the lowest of the renowned Four Passes at 1875m (See – Four Passes).

Canazei

An attractive town on the west side of Pordoi Pass in the Val Di Fassa. It has many shops, an attractive piazza, an olympic size indoor swimming pool and ice skating.

Canyoning

See – Guides & Activities.

Cars, Driving & Breakdown Service

By law, you should always drive with dipped headlights in Italy. Call 116 for the emergency breakdown service. Fly-drivers will find the Emergency Assistance Number within the car hire documentation. Your car hire supplier should arrange for the car to be repaired and/or replaced. Self-drivers are likely to drive through Austria to the Dolomites, so remember that toll stickers need to be purchased and displayed for the Austrian motorways. These are available at service stations approaching Austria and in Austria itself (€8.80 for a 10 day period, €25.70 for 2 months). In addition, just south of Innsbruck, there is a toll to pay at the Brenner Pass (€9). There is also a small toll (approx. €2.60) for the short stretch of Italian motorway that takes you towards the Dolomites. If driving to us from Venice or Treviso, you will pay a motorway toll of approx. €8.

Chalets

Our Chalets are a ‘home from home’ with a big dose of hospitality thrown in by us. Our chalet hosts will make you welcome and comfortable and, backed up by the rest of our resort team, they will be a good source of local knowledge and ideas. A semi‐continental breakfast and an excellent three course dinner are taken around a large table, which is indicative of the convivial nature of a chalet holiday. Guests are welcome in the chalet during the day and you can help yourselves to complimentary tea and coffee or to a drink from the bar. Packed lunches are available daily and charged locally.

Chemist

Farmacia in Italian and Apotheke in German, indicated by a green cross. In Corvara the chemist is diagonally opposite Sport Kostner at the top end of the village. Badia’s nearest chemist is in La Villa (2 km) on the main street at the north end of the village.

Church

Times for Holy Mass in 2018 were as follows ‐ Corvara ‐ Sunday ‐ 10.00 & 18.00 / Badia ‐ Sunday ‐ 9.00 & 17.30

Coeliacs

See – Dietary Requirements.

Cortina

Known as the Pearl of the Dolomites, this is an Olympic town in a magnificent mountain location. It is a stunning 45 minute drive from Corvara and Badia. Great for window-shopping – but it can be very quiet in low season.

Corvara

Corvara is the principal village of the Val Badia, and home to Chalet Angelo, Chalet Roch, the Hotel Panorama and a range of our self catering apartments. Corvara has two gondolas, one to the Pralongia Plateau at 1980m for easier and moderate walks, the other to the eastern turrets of the Sella at 2152m for amazing high level walks and also two Via Ferrata. Corvara is our main base in the Val Badia, and has a range of shops, cafes and many sports facilities including skating, a swimming lake, climbing wall, golf, tennis and archery etc.

Day Off

We have our local day-off on a Wednesday. In our hosted chalets, breakfast is served but dinner is not included as a part of your half-board stay. Most guests use Wednesday as an opportunity to eat out locally. There are no organised walks and there is no Office Hour. You can subscribe to Thursday’s organised walks on Tuesday evening. If you are arriving on a Wednesday, there will be somebody around to meet you, settle you in, recommend somewhere to eat and pass on the walking options for the following day.

Dietary Requirements

We need to know of any dietary requirements at least 7 days before your holiday. Please contact us now if you have not informed us if you, or any of your party, are vegetarian, vegan or coeliac etc. Thank you.

Dinner

In our chalets, we serve dinner each evening except Wednesday. Guests sit together over a three course meal where wine is complimentary. On Wednesdays, dinner is not provided as part of your half-board holiday and you can use this as an opportunity to eat out locally. Dinner times as follows: Roch & Angelo ‐ 7.30pm. Haus Valentin ‐ 7pm.
If you are staying in an hotel, dinner is available to you every evening until about 9pm.
If self-catering, you are welcome to join us for dinner in one of our chalets as long as we have space around the table, but please give us 24 hours notice. Dinner is charged locally at €20 per person.

Disclaimer & At Your Own Risk

During your stay, please always bear in mind that you are responsible for your own safety. You join organised walks at your own risk as part of an autonomous group, in which each member has a duty of care to each other. Similarly, we cannot be held responsible for the opinions and information we offer for self-guiding. In an age of litigation, we repeat the ‘at your own’ risk message at the start of each organised walk and it can become repetitive, but the message is too important.

Doctor

Call 118 for all medical emergencies and a paramedic ambulance. See – Emergency. Remember your EHIC card.

Guest Doctor San Cassiano: +39 347 4798885 ‐ Dott. Spies
Corvara Doctor: +39 0471 839189 / 337 616080 (mobile) ‐ Dott. Caretta
La Villa Doctor: +39 0471 847420 ‐ Dott. Spechtenhauser
If you need to see a doctor, please come and see us and we will be happy to help.

Dolomites

The name comes from the French geologist, Deodat‐Guy‐Sylvain‐Tancre de Gratet de Dolomieu (!), who visited the area in 1789. He was fascinated by the area’s carbonate rock, made up of stratified calcium magnesium carbonate and purer limestone.

Emergency

Call 118 for all emergencies. Alpine Rescue: 118 / Fire:115 / Police:112

Enrosadira

The coral in Dolomitic rock reflects the sun as it is setting, creating a deep rose‐pink glow on the rock face. This glorious phenomenon is known locally as Enrosadira. It is at its best in September, when it really seems as if the mountain is on fire! Chalet Haus Valentin in Badia is an unbeatable vantage point from which it can be appreciated.

Falzarego Pass

Half-way to Cortina, this is one of the area’s most significant places for recognising the military confrontation during World War I. It is rife with caves, trenches and tunnels (including the Lagazuoi Tunnels). The Lagazuoi Cable Car, open from May to October, takes you direct to Rifugio Lagazuoi, with a great 360° panoramic view. There are some outstanding high level walks and Via Ferrata that start from the Falzarego Pass.

Fauna

The wildlife of the Dolomites makes its home chiefly in the natural parks, remote valleys and high recesses of the mountains. Many native animals remain common, among these are marmots, chamois, large deer and capriolo (the small roe deer) or you might be lucky enough to spot a stambecco (a large wild mountain goat). A rich variety of birds can also be seen: the magnificent golden eagles often soar among the highest peaks; grouse seek the protective cover of forests; the white ptarmigan (which turns brown in summer) and ravens can be found in higher open areas and, of course, the alpine choughs will always be around, notably at lunch time!

Flora & Flower Walks

The Dolomites offers you some of the best alpine floral sites in Europe – if you are a keen or casual botanist, prepare to be impressed! Wildflower walks take place 5 days a week (not Wednesday or Saturday) from early June to the end of July. The walk programme is created at the discretion of our resident flower enthusiasts. If you want to join a wildflower walk, please come to Office Hour to find out more. Once a week there is also a presentation, usually with slides ‐ and not necessarily specific to the Dolomites. See – Mountain Flowers of the Dolomites.

Four Passes

Summer’s Sella Ronda! – A famous and breathtaking drive which goes all the way round the Sella massif via the four passes of Pordoi (2239m), Sella (2244m), Gardena (2121m) and Campolongo (1875m). If you have your own transport try doing this drive during the early part of your stay, as it will help you orientate yourself and get a feel for the geography of the area.

Gardena Pass, 2221m

Located above Corvara, the Gardena Pass joins the Alta Badia with the Val Gardena. It is the starting point of several good walks and also the Cirspitze, a Via Ferrata we recommend as a good introduction for the uninitiated.

Golf

There is a 9 hole course near the Campolongo Pass. It claims to be the second highest golf course in Europe and offers wonderful backdrops. It opens in late June and 18 holes will cost approx. €50.00. Clubs can be hired.

Geography & Geology – UNESCO World Heritage Site

The Italian Dolomites cover an area of more than 90km (north‐south) by 100km (west‐east). They are at an approximate latitude of 46.30° north (about the same as Zermatt) and between 11° and 12° longitude east (about the same as Munich, Venice, Rome & Innsbruck). The Dolomites consist of more than 14 mountain massifs, each with at least one 3000m peak. The fantastic scenery of the Dolomites is a result of their geology with its unique combination of two different rock types, dolomitic and volcanic. They were granted UNESCO World Heritage status in 2009.

Glacier Treks & Summit Ascents

Guided treks and summit excursions are available on the Marmolada with the local Alpine Guides. They are based in Corvara, but you can contact them to book in advance – www.altabadiaguides.com

GPS

The latest editions of the Tabacco 1:25,000 series of maps show grid references ‐ for GPS users, these coordinates relate to Rome 1940 with UTM setting.

Guides & Other Activities

If you would like to book a mountain guide or bike guide, or book any other activity such as horse riding, paragliding, canyoning, whitewater rafting etc, just ask and we will help. Ideally you will need your own transport to partake in certain activities. For example, the whitewater rafting and canyoning centre is a 50 minute drive from us. Please note: such excursions and activities are neither run nor controlled by Collett’s (even if advertised by us); that we only act as your agent; and that your contract for these services is with the third party supplier in question and not Collett’s Limited. Consequently, we are not responsible/liable for the provision of any such third party excursions or activities or for anything that happens during the course of its provision by the supplier.

Hairdryers

Hairdryers are provided in all of our hosted chalets. We have further hairdryers available for guests staying in self catering apartments – just ask if you would like to borrow one.

Half Board

In our hosted chalets, half‐board accommodation includes, bed, breakfast and evening meal (except Wednesday evening). In our hotels, it is the same, although dinner is provided every night. Packed lunches can be ordered daily through Collett’s and paid for at the end of your stay.

Horseriding

Horseriding is available in Badia, San Cassiano and also a little further afield at the Sitting Bull Ranch at Longiarù about 25 minutes drive from Badia. Rides or lessons can be booked in resort. Just ask.

Hospitals/Medical Centres

If it arises that you have to go to hospital/medical centre unaccompanied by us, here are details of those nearest to us.
Corvara Medical Centre – just off the main street behind the band stand. There is an x‐ray facility, so here might be a good start.

Brunico Hospital – if you are in Badia or Corvara, go to Brunico at the bottom (northern) end of the Val Badia. On entering Brunico, turn left at the first roundabout (after the Shell garage and signed to Ahrntal). Follow this road for about 2kms before turning right over a bridge – the hospital is signed to the right about 1km down this road. Tel. 0474 555444 or 0474 581111.
Agordo Hospital – if you are near Arabba & the Marmolada (south of the Alta Badia) it might be better to go to Agordo (45 minutes away) by following signs to Belluno. In Agordo, turn left just after the big church in the main piazza and follow the road for half a mile. For casualty, follow the sign to PRONTO SOCCORSO. Tel 0437 645111 or 0437 62870

Ideas & Information Files

Our Ideas & Information Files contain suggestions for many outstanding walks of all grades and other days out. Copies are available at Office Hour. You can browse the files for itineraries and ideas. You can also borrow a copy of any of the featured walks in the form of a Route Laminate for use the following day.

Ice Skating

Available at the ice rink in Corvara during high season.

Iceman

The Iceman put Bolzano on the world map. You can see his almost perfectly preserved body of 5300 years at the Museum of Archaeology at the heart of this beautiful mountain city. The museum is closed on Mondays.

Innsbruck

Innsbruck is a feasible day trip from the Dolomites and it takes a little over two hours to get there. It is a scenic mountain drive. Consider Bolzano first though ‐ it’s nearer, similar and arguably just as attractive.

Internet

Wifi is available in each of our hosted chalets and two hotels. Please bear in mind that it may not be as quick as you are used to at home – it is only available in the communal areas, and doesn’t often reach bedrooms.

Kettles

Electric kettles are rare items in Italy! It is against Italian Law to have them in hotel rooms and other licensed guest accommodation. Italians use stove top coffee makers in general and do not drink tea like the British do!

Ladin

Describes dialect, culture and people of the wider local area.

Lagazuoi Tunnels and Austrian Troop Path

A labyrinth of WWI tunnels built in the mountain above the Falzarego Pass. The tunnels are accessed by the Lagazuoi cablecar, and maps are available from a kiosk by the cable car station. The tunnels are quite an adventure and not for the faint‐hearted. They bring to life the incredible conditions in which the Austrians and Italians fought for key positions in the tragic mountain conflicts of WW1. Helmet and torches are essential for the tunnels. Please consider bringing a torch from home, as these are only usually available for hire during high season (from a kiosk at the Lagazuoi cable car station) and are in short supply. The tunnels are good for a rainy day (although it can get slippery underfoot). In addition, an Austrian troop path has recently been re‐opened. It is not for the faint-hearted either and has some exposed (albeit protected) sections.

Latitudes & Longitudes

Corvara: Lat. 46° 32’ N ‐ Long. 11° 52’ E Badia: Lat. 46° 31′ N ‐ Long. 11° 53′ E

Laundry

We are slightly limited on washing machines, but if you really need to do some laundry during your stay, please ask. There is a charge per load of washing.

La Villa

Situated half way between the villages of Corvara and Badia, La Villa is where you turn off if you are heading to San Cassiano and the Falzerego Pass for the Lagazuoi tunnels. It has a range of shops and cafes, and can easily be reached via the riverside paths from both Corvara and Badia.

Low Season

In late May, early/mid June or late‐ish September the area will be fairly quiet and certain shops and services are closed. The walking is good though and these are lovely periods to be in the area. We run a full programme of organised walks, cycle tours, painting etc. from the beginning to the end of our season – with the exception of flower walks, which are only offered in June and July.

Magnetic Variation

We rarely use compasses here because the terrain is a paradise of dramatic features. However, magnetic variation is quite minimal (around one degree west) and is not generally referred to on maps. We have noticed that in some areas the compass displays some strange inaccuracies, due to either the magnetic properties of volcanic rock, or buried metal from wartime remains.
Marmolada, 3343m ‐ Queen of the Dolomites

The highest mountain in the Dolomites and home to the only glacier in the range. You can get to the top by using the three stage cable car at Malga Ciapela (open from mid‐June to late Sept.) or you can take the bucket lift on the other side of Lake Fedaia, accessed by crossing the spectacular dam at the west end of the lake. This will take you to the snout of the glacier, close to two rifugios. (See – Glacier Treks & Summit Ascents).

Mountain Flowers of the Dolomites

The perfect book for the casual botanist! A user-friendly ‘must’ for anyone with an interest in the exceptional flora of the Dolomites. It was written by two of our own flower specialists, Cliff Booker and David Charlton. Contact us now for a copy and gen up before you go. £9.95 plus £1.65 UK P&P.

Mountain Rescue

Call 118.

Mountain Safety

Remember you join our walks and cycle tours at your own risk. You can read about our walks procedures and refresh your mountain safety in the Procedures & Safety tab.

Office Hour & Planning Your Days

A popular Collett’s institution, which is far more informal than its name suggests. Over maps and a relaxing pre-dinner drink, you can chat with our own walkers and plan your days, obtaining information on walks, whether you self-guide or opt for one of our organised walks. You can also chat about Via Ferrata, flower walks, painting, cycling and more. Moreover, we can help you book locally-supplied alpine activities. Office Hour is held every evening (except Wednesday) from 6pm in chalets Roch, Angelo and Haus Valentin. If you are a hotel or self-catering guest, just walk to your nearest Office Hour and you will be made welcome. Many guests come simply to enjoy a relaxing pre-dinner drink in the good company of other guests.

Organised Walks & Cycle Tours

At Office Hour you will find out about the organised walks and cycle tours taking place the following day. You will find out when and where you need to meet up with our organiser and other participants. Remember you join an organised walk at your own risk, so please make it your business to study the walk before you choose to join it. Our team can help you do this at Office Hour, using maps and their own knowledge. Also, please come to the meeting place with everything you need for the walk – See Walker’s Checklist. There are no organised walks on our day-off, Wednesday. Organised walks are only cancelled when they are considered potentially dangerous due to bad weather.

Packed Lunches

A Collett’s packed lunch is available every day to all our guests, whether you are staying in a hosted chalet, a hotel or self catering. Office Hour is a good time to place your order and your lunch will be ready to collect the following morning at 8.30am (from the chalet, at which it was ordered). A packed lunch costs €6 – this can be added to your account and paid for on the eve of your departure. See – Red File.

Packing Suggestions

See – Inside back cover of this booklet.

Painting Strolls

Informal painting tuition is available 2 days a week – Mondays and Fridays. Armed with a packed lunch and some watercolours, we usually take a short walk to a nice location. Here we while away a few hours painting under the casual guidance of our artist. Group sizes are usually just 3 or 4 people, rarely more than 6. We try to keep the groups quite small and if they do become oversubscribed, we might ask people to book in for another day. We provide painting materials for the occasional painter but if you intend to paint regularly, we would ask you to bring your own materials.

Paragliding

Tandem paragliding is available in Corvara. We can book this for you or you can go directly to the hut situated in the field below the Boé Gondola in Corvara, which is also the meeting point. Rough price ‐ €115 inc. souvenir t‐shirt.

Petrol & Diesel

Petrol stations can be found in the villages of Badia and La Villa. There is also one just outside Corvara en-route to Colfosco.

Police

Call 112 for emergencies, for Corvara Police call 0471 836063 and for Badia Police call 0471 847123.

Pordoi Pass, 2239m

Located above Arabba, the Pordoi Pass forms the border between Veneto and Trentino and is a wildflower ‘mecca’. Close to its souvenir shops, you will find the starting point of the spectacular Sass Pordoi cable car to the summit plateau of the Sella Massif. It also provides access to one of the area’s most beautiful walks – the Viel del Pan or Bindelweg. It is also an easy stroll out to the German War Mausoleum.

Rainy Days

Hopefully there won’t be any! If you are unlucky, please bear in mind that the weather in the mountains can be very localised and it is not unusual to leave the village on a rainy day to find brighter conditions in a neighbouring valley. Suggestions for rainy days are available in our Ideas & Information Files or simply ask us for inspiration.

Red File

In our hosted chalets, each of our guests has a bar tab which we refer to as the Red File, where you enter any drinks or snacks taken from the chalet’s bar. We will enter any packed lunches you order. You can settle up with us in cash or with a card. Card payments are processed in Euros. Local self catering and hotel guests also have a page in the Red File, as they might want to put Office Hour drinks, packed lunches etc. on account during their stay. We ask you to settle your Red File account on the eve of your departure.

Restaurants

It is easy to find good restaurants and pizzerias in the Alta Badia. The valley is justifiably proud of its excellent gastronomic reputation. Prices are reasonable and the food is often exceptional. If you want to go upmarket and stylish, there are several options where you can treat yourselves to something really special. For something different, there are also places which concentrate on traditional Ladin cuisine. Guests staying in our hosted chalets on a half-board basis will need to find a restaurant on our day off (Wednesday) when we do not serve dinner. If invited to do so, we will be happy to recommend and (if necessary) book somewhere appropriate for you.

Rifugios – Mountain Huts

These are a key attraction of walking in the Dolomites. They offer well‐earned refreshment and wonderful vistas from their sun terraces! Huts are strewn all over the Dolomites, often at trail intersections. It is not unusual for us to drop into a hut on our organised walks – we have our favourites! Most of them are not really huts – they are more substantial, like inns or hostelries. Some are more comprehensive than others in what they offer, but you can generally rely on a warm welcome, excellent service, good food and drink at reasonable prices. If you like the idea of an overnight stay in one of the huts, visit colletts.co.uk/hut

Route Laminates

These are laminated copies of the walks, Via Ferrata, bike routes, scenic drives and days out featured in our Ideas & Information Files. They are available for you to borrow at Office Hour. Please return them soon after your walk. You must not use the Route Laminates as definitive walking guides. They are for reference only, as the maps they contain are not necessarily to scale. You should mark up your own map accordingly to determine independently whether the itinerary is suitable for you and your party. You borrow Route Laminates at your own risk. Remember that terrain and route conditions can change at any time, rendering any map or itinerary description outdated.

Sass Pordoi Cable Car

A thrilling cable car ride to the ‘top of the world,’ which ascends at 8m per second from the Pordoi Pass to the summit plateau of the Sella massif. In under 2 minutes you rise 711m to an altitude of 2950m. Open from late May/early June to October.

Self Catering

Whilst generally well-equipped, our self-catering apartments do not normally have ovens. Most have hobs, supplemented by a microwave. We provide bed linen and a small welcome pack. Contact us now if you would like to book towels, although these are provided in Superior Self Catering Apartments (See – Towels & Bed Linen). You are also welcome to book in for dinner at one of our chalets during your stay, subject to availability and paying locally at €20 per person. Both Corvara and Badia have mini‐markets stocking most essentials. Consider dropping into a supermarket on your way to the Dolomites, especially if arriving on a low season weekend. If travelling up from Venice or Treviso, there are out‐of‐town hypermarkets on your right as you drive into Belluno ‐ look out for Emisfero. Guests travelling from the north may want to head into Brunico. There is a supermarket called Supertip Spar as you enter the town.

Slippers

Some floors in our chalets and apartments are either tiled or wooden, so you may wish to pack a pair of slippers to wear around the chalet. Please remove walking boots before entering the chalets and apartments. Thank you.

Smoking

Since 2005, smoking in public buildings has been illegal in Italy. All chalets and self catering apartments are no‐smoking.

Sport Kostner

A large supermarket and outdoor shop in Corvara, which hires out Via Ferrata kit. Collett’s guests get 10% discount in the sports department.

Sun Protection

At higher altitudes the sun is much more intense and can easily cause sunburn, even when it appears to be a cloudy day. It also reflects off the light coloured rock of the Dolomites, so a high factor cream is recommended.

Supermarkets

Sport Kostner is in the centre of Corvara. Its supermarket is on the ground floor. Guests staying in Badia have a Spar at the top end of town. There is also a much larger Spar, as well as Sport Tony in the centre of La Villa, the village between Corvara and Badia.

Swimming

During high season there is the outdoor swimming lake in Corvara ‐ you can sunbathe here too. There is an indoor pool at La Villa (at the Scuola Media) ‐ open Mon/Wed/Fri 14.00 to 21.00 & Tue/Thu/Sat. from 14.00 to 19.00. At Canazei, there is indoor swimming everyday (except Mon.) from mid/late June to mid September from 14.30 to 20.30.

Taxis

Taxis in this area are invariably 8 seater minibuses. Corvara ‐ try Alfred Pescosta on 0039 347 2615525(m) or Alfredo Lori on 0039 339 7969199(m). Badia ‐ try Taxi Vico on 0039 0471 847245 or 0039 335 6116528 (m).

Tea & Coffee

In our chalets, if we are not around, please help yourself to complimentary tea and coffee.

Tennis

Tennis is available at Corvara and La Villa. Bookings can be made at the courts.

Tipping

Tips are not expected in this region and should be made purely at your discretion.

Towels & Bed Linen

In chalets Angelo, Roch & Haus Valentin, we supply one bath towel and one hand towel, changed once during a stay of up to 10 days and twice for longer stays. Bed linen is only changed if you are staying for more than 10 days. For self-caterers, towels are not supplied unless pre‐booked by you through our UK Office at £6 per set. If you have booked towels, they will be in your accommodation on your arrival ‐ one bath towel and one hand towel per person. This does not apply to guests staying in the superior self-catering, where towels are provided.

Transfer Times

From Venice & Treviso the transfer time to Corvara is about 3 hours. For Badia, add 10 or 15 minutes.

Treviso

A beautiful mediaeval city with canals, cafes and piazzas. The No. 6 bus connects the airport to the train station and town centre. There is a left luggage facility opposite Treviso airport and at the railway station, where trains leave for Venice every 30 mins.

Vegans & Vegetarians

See – Dietary Requirements.

Venice

Many people add a stay here before (or after) their stay. Visit colletts.co.uk/venice for a list of recommended hotels. Waterbuses to and from the airport depart every 30 minutes – visit alilaguna.com. Purchase waterbus tickets in the airport’s arrival hall, then walk to the jetty (500m) or every 6 minutes there is a free shuttle bus from terminal entrance: Stop 1 ‐ Hire Car Parks. Stop 2 ‐ Waterbus Jetty.
Important Information if you are meeting an Airport Transfer: buy a return ticket; on arriving at St. Mark’s Square, take the time to find the right jetty for your trip back to the airport by looking for ALILAGUNA signs – and establish departure times, remembering that the journey back to the airport takes 65 mins. Buses are operated by ATVO and leave the airport for Piazzale Roma on the Grand Canal every 30mins. This journey takes 25 minutes and is much cheaper than the waterbus. See atvo.it for timetables etc. For more information, see veniceairport.com. A Left Luggage kiosk is on the ground floor of the airport, charging €4.50 per item, open until 9pm.

Via Ferrata

A significant attraction of the Dolomites, Via Ferrata gives you the opportunity to explore the massifs on a system of cables, ladders, tunnels and gorge-spanning bridges. This is the birthplace of Via Ferrata and we are at the heart of the greatest concentration of Via Ferrata in the world, many of which are detailed in our Ideas & Information Files so that – if you have the relevant experience – you can embark on the routes of your choice. Our resort team includes people who are dedicated to helping anyone with an interest in Via Ferrata. They can chat with you about local routes, help you hire equipment locally and, if required, they will book a guide for you. (See – Glacier Treks & Summit Ascents for details of our weekly organised Via Ferrata excursion to the summit of the Marmolada).

Walker’s Checklist

When walking in the mountains, we recommend you take the following in your rucksack: Waterproof jacket, extra layers for cold weather, water (at least 2 litres), sunglasses, sun hat and sun cream, food, map and compass, money (for chairlifts/drinks/snacks etc), and your mobile phone!

Water

Tap water in this area is drinkable. Pack a water container and take plenty of water with you when out. Two litres is recommended.

Weather Tips & Climate

Please don’t ring us to find out what the weather will be like during your holiday! We would hate to get it wrong and with mountains it is hard to get it right! Generally, the prevailing weather in the Dolomites during the summer is good, but as in any mountainous areas, the weather can be unpredictable and localised. Weather info is available at www.provinz.bz.it/wetter or www.arpa.veneto.it
As for temperatures, June and September can sometimes be quite chilly at night (down to 5°celcius) whilst it can go up to 30°celcius during the day, although the average would be nearer 20°celcius. An up‐to‐date forecast will be available at Office Hour each evening and at the local tourist offices. Naturally, our hosts keep a firm eye on weather conditions and try to ensure it is safe to proceed with an excursion, but it is everybody’s responsibility to consider cancelling an excursion (and to voice any anxiety) if worried about the risk of adverse weather conditions.

Whitewater Rafting

See – Guides & Activities.

World War I Walks

The scale of the conflict in the Dolomites is surprising. It began in the Dolomites because the border between Italy and Austria ran through the mountains. From 1915 to 1917, the two countries fought a war of fixed positions and the frontline barely moved. Both sides were ingenious in establishing their positions, they built trenches, observation posts and miles of tunnels, often sleeping within earshot of the enemy. The winter of 1916 saw 10m of snowfall and more than 10,000 men died in avalanches. On the Marmolada, 400 died in a single avalanche. Neither side won this tragic conflict and the destiny of the area was decided at the Treaty of Saint Germain in 1919 in Paris. If WWI is of interest to you, you can visit the open‐air museum at Lagazuoi & Cinque Torre near the Falzarego Pass. You can walk in trenches, on old troop paths and visit the Lagazuoi tunnels.
From 11th August to 10th September, John Scanlon, a previous guest of Collett’s with a profound interest in and knowledge of WWI, will be offering a weekly programme of walks specifically relating to areas of WWI interest. He will also give an occasional presentation in one of our hosted chalets in the evening. There is no charge to join John’s walks. For more information see colletts.co.uk/war‐walks

Travel & Directions
Dolomites Handbook Information

Click here to print detailed directions and maps as a PDF

Click here to print this page as a PDF.
Click here to print directions to the Dolomites as a PDF.

Before leaving home

Passport – Is it in date? Contact the passport office here if you need to renew your passport
Walking Holiday Insurance – Do you have any? Contact us on 01799 513331 or click here for details
Flight Check-in – Remember to print off your boarding pass
Baggage – Have you checked the size & weight of your baggage?
Book Airport Hotel – Click here
Book Airport Parking – Click here

Transfers & Arrival Day

If you have booked an Airport Transfer, you will be met by a member of our staff at the airport at a pre-arranged time. Details of transfer times are posted by Dee Collett in the form of a letter to the person who booked the holiday.

At Venice Marco Polo & Treviso Airports, we meet by the café in the Arrivals Hall – Transfer Time: 3½hrs.

Important Notes concerning Collett’s Transfers We try to keep ‘waiting at the airport’ to a minimum, but you have booked a transfer on the understanding that it is a possibility on both your day of arrival and departure. We are not offering a personal taxi service. Our transfer times are set to help us group people together from a number of different flights, both morning and afternoon. Waiting may also be caused by delayed flights – within reason. Please cancel your airport transfer and make your own plans if you are not happy with these arrangements, which by and large work very well.

On arrival in the Dolomites you will be welcomed and settled in. We place the emphasis on getting you settled in, relaxed (with a drink) and well fed, given access to relevent information regarding the next day’s itineraries.

Fly Drivers and Self Drivers

Hiring a car? Make sure you print your DVLA Licence Check Code – Click here for our information on what you need to do.
Driving Directions – Click here.
Guidelines on driving in Europe – Visit theaa.com

If you are self driving or hiring a car please print and refer to our Driving Directions here. If you have any questions about driving on the continent, please give us a call on 01799 513331.

Also, we would be grateful if you could let us know your estimated time of arrival in resort. Click here to submit your E.T.A.

Badia – All guests (whether staying in the Hotel Melodia or an apartment) should make their way to the Chalet Haus Valentin.
Corvara – All guests staying in Chalet Angelo or the Hotel Panorama should head to Chalet Angelo to check in, and guests staying at Chalet Roch or any other accommodation in Corvara should meet our staff at Chalet Roch.

Address for Sat Navs:

Chalet Haus Valentin
Via Runcac 35, I-39036 Badia
0039 0471 839687
www.bit.ly/Directions-to-Valentin for directions to Chalet Haus Valentin in Badia

Chalet Roch
Strada Parüs 1, I-39033 Corvara
0039 0471 836204
www.bit.ly/Directions-to-Roch for directions to Chalet Roch in Corvara

Chalet Angelo
Strada Sciuz 5, I-39033 Corvara
0039 0471 835738
https://www.bit.ly/Directions-to-Angelo for directions to Chalet Angelo in Corvara

Collett’s Mountain Holidays UK: 0044 (0)1799 513331
(9am-6pm, Monday-Friday only)

Resort Contacts

Contact Numbers and Addresses

Click here to print this page as a PDF.
Please ensure you have the following telephone numbers with you on your day of travel.

BadiaCorvara
Collett's Mountain Holidays
Chalet Haus Valentin
Via Runcac 35
39036 Badia (BZ)
ITALIA
Google Map Link
0039 0471 839687
Collett's Mountain Holidays
Chalet Angelo
Via Sciuz 5
39033 Corvara in Badia (BZ)
ITALIA
Google Map Link
0039 0471 836765
Collett's Mountain Holidays
Chalet Roch
Strada Parüs, 1
39033 Corvara in Badia (BZ)
ITALIA
Google Map Link
0039 0471 836204
Hut to Hut Emergency contact - 0044 7403 998 511
Dolomites Resort Manager - 0044 7426 264 289 / 0039 3478 212 648
Collett's Mountain Holidays UK - 0044 (0) 1799 513331 Monday - Friday 9am-6pm / Saturday 9am-3pm
(Outside of these hours please call your chalet or the resort manager - thank you)

Disclaimer
Dolomites Handbook Information

Important – Disclaimer

On arrival, you will be asked to hand in the disclaimer sent by post.
This should be signed by all members of the party. This disclaimer is largely based on the ‘At your own Risk’ section in our guest information.
Download and print out the disclaimer here to sign and take with you

On arrival, you will be asked to hand in the disclaimer sent by post to the person who booked the holiday. In this age of litigation, it is important that you understand your relationship with Collett’s Ltd. when joining our organised walks or using our information to self-guide.
1. The disclaimer below sets out this relationship, emphasising that we are not qualified guides and that you join our organised walks at your own risk as a member of a group in which each member has a duty of care to the other. See more detailed notes in our brochure on Page 81.
2. Ideally it will be signed by each member of your party and handed to us on your arrival. If you require more copies, click here to print it as a PDF.

Copy of our Disclaimer – for your reference

Party Name:
Mobile Phone No:

Everything you do during your stay in Austria is done ‘at your own risk’.
To make your arrival in the Dolomites as plain sailing as possible, please could you and each member of your party read and sign this disclaimer, handing it to us on your arrival. If it is not possible to obtain all signatures prior to your holiday, signatures will need to be obtained on your party’s arrival in the Dolomites.

In these days of litigation, it is important you and your party understand your relationship with Collett’s and without your party’s signatures on this disclaimer, you will not be able to join our you will not be able to join our Organised Walks and we would be reluctant to pass on information and opinions to you during your stay.

Information & Opinions
We are happy to offer information and opinions on the area (including walks, protected paths, Via Ferrata, sport climbs, bike rides, places of interest etc). We always endeavour to give accurate and appropriate information and opinions, but we do not take any responsibility for them and they are acted upon by you at your own risk. By signing this disclaimer, you agree you do not hold Collett’s responsible for any information or opinions it offers you during your stay and that you do everything during your stay with Collett’s at your own risk.

Organised Walks and Cycles
Our Walk and Cycle Organisers attend these on a goodwill basis so that you might partake in an itinerary you might not otherwise come across during your stay in a sociable atmosphere with like-minded people.
By signing this disclaimer you confirm the following:

  • You understand the Walk Organisers are not qualified mountain guides.
  • You join them at your own risk and of your own free will.
  • You are part of an autonomous group, responsible for your own safety and happy to accept the discretion and actions of any or all participants on that Organised Walk or activity in the event of injury to you, the need to have you rescued or otherwise.
  • You will only sign up to an Organised Walk or Cycle having independently studied the route sufficiently and deemed it to be within your capability.

Transport
When joining an Organised Walk or Cycle you might be asked to drive (or accept a lift from) someone, who is not in your booking party, to and from an excursion. The system works well but by signing this disclaimer you accept that Collett’s will not accept any liability in the event of a road accident and that you enter into such an arrangement with another driver/passenger by mutual consent.

Glacier Treks, Summit Ascents & Other Activities supplied by Third Parties
We are happy to inform you of (and book) activities supplied by third parties, such as Glacier Treks and Summit Ascents, but it is important that you understand that: these excursions and activities are neither run nor controlled by Collett’s (even if advertised by us); that we only act as your agent; and that your contract for these services is with the third party supplier in question and not Collett’s Limited. Consequently, we are not responsible/liable for the provision of any such third party excursions or activities or for anything that happens during the course of its provision by the supplier. This applies to all activities advertised by Collett’s in our brochure, on our website and in resort and includes Glacier Treks and Summit Ascents. For example, in the case of Glacier Treks and Summit Ascents, as well as any Guided Via Ferrata you may book yourself whilst in the Dolomites, your contract for guiding services is directly with Alta Badia Guides and not Collett’s Limited.

Finally, during your stay, you might inadvertently (or not!) be included in photography that subsequently appears in Collett’s promotional materials. By signing this disclaimer, you agree that this is ok with you.

Signature 1 :
Print Name :
Date :

Signature 2 :
Print Name :
Date :

Signature 3 :
Print Name :
Date :

Signature 4 :
Print Name :
Date :

Thank you. Have a good and safe stay in Austria.
Collett’s Limited trading as Collett’s Mountain Holidays – 3a Market Hill, Saffron Walden, Essex, CB10 1HQ

Packing Suggestions
Dolomites Handbook Information

Checklist & Packing Suggestions

Click here to print this page as a PDF.

Essential Items

☐ Passport
☐ Euros or credit/debit cards (there are cash machines in Corvara & Badia)
☐ Holiday Insurance
☐ EHIC (European Health Insurance Card)
☐ Mobile telephone & charger
☐ Signed disclaimer
☐ Medication?

Flyers

☐ Flight tickets and/or printed boarding pass
☐ Have you checked the size & weight of your baggage?

Fly Drivers

☐ Driving licence
☐ Printed copy of driving licence ‘check code’ Visit gov.uk/view-driving-licence
☐ Car hire voucher
☐ Credit card of the lead driver
☐ Sat Nav & European road map
☐ Torch

Self Drivers

☐ Driving licence
☐ Ferry / tunnel ticket
☐ Insurance & car registration documents
☐ European breakdown cover
☐ GB Sticker (must be displayed in the EU)
☐ Warning triangle (must be carried in the EU)
☐ Fluorescent bibs (must be carried in the EU)
☐ Spare bulbs
☐ Sat Nav & European road map
☐ Torch

General

☐ Clothes, footwear & wash kit
☐ Sunglasses, sun hat & sun cream
☐ Swimming kit (outdoor pool in Corvara)
☐ Camera, memory card, batteries & charger
☐ Binoculars
☐ Pocket reference books (e.g. flowers)
☐ German/Italian phrase book
☐ Games, playing cards, books?
☐ Continental plug-adapter (European voltage for normal appliances is 220-240 Volts)
☐ A level of fitness to suit your own intentions!

For Walking

☐ Strong, light, comfortable walking boots,
which support the ankle
☐ Waterproof jacket and trousers
☐ Clothing for hot and cold weather
☐ Lightweight rucksack (25 litres plus)
☐ Telescopic walking poles
☐ Basic first-aid kit
☐ Water bottle (min. 2 litres, 3 litres is recommended for harder walks)
☐ Map case
☐ Compass, whistle, torch, survival bag

Via Ferrata

☐ Helmet
☐ Sit harness or full body harness

☐ VF Tails

Glacier Excursions

☐ Strong, comfortable walking boots, which support the ankle (low cut footwear are not suitable)
☐ Gaiters (if you have them), gloves & hat
☐ Walking trousers (not shorts) and warm layers

Painters

We keep a limited supply of watercolour paints, materials and folding stools for those wishing to have a go at painting. If you intend to paint regularly, please bring the following:
☐ Compact watercolour paints kit & palettes
☐ Watercolour blocks/pads
☐ Pencils (up to 2B) & putty rubber
☐ Craft knife or scalpel for sharpening pencils
☐ Folding/collapsible stools

To Add to Your Mobile Contacts

☐ Resort Mobiles: 0039 347 8212648 / 0044 7426 264 289
☐ Chalet Haus Valentin 0039 0471 839687
☐ Chalet Roch 0039 0471 836204
☐ Chalet Angelo 0039 0471 835738
☐ Emergency Services 118
☐ Ambulance 118
☐ Fire 115
☐ Police 112

Procedures & Safety
Andalucia Handbook Information

At Your Own Risk, Duty of Care, Procedures & Mountain Safety

Click here to print this page as a PDF.

At Your Own Risk & Duty of Care

As you will know, we offer a weekly programme of organised walks which you can join at no extra cost. Our walk organisers are not qualified guides and you join them at your own risk. Similarly, if you choose to walk independently, we cannot take responsibility for information gleaned from our Ideas & Information Files, Route Laminates and the first-hand knowledge/opinions of our own people. To this extent, it is essential that you ultimately decide independently whether any itinerary you choose to do – be it self-guided or ‘organised’ – is suitable for you and your party.

In short, everything you do during your stay in the mountains is done at your own risk. In the event of personal injury or death, we are not liable for efforts made by us to enhance your stay, amongst which are our organised walks and various printed and verbal suggestions. It is a fact that activities undertaken in the mountains are associated with personal injury and death. By coming to such an area with Collett’s Mountain Holidays – or indeed independently – you are exposing yourself and your party to the (thankfully small) possibility of personal injury or death. In such an event, Collett’s Mountain Holidays will not be held responsible for your interest in mountainous areas and your involvement in mountain pursuits, which can occasionally have tragic consequences.

We put safety first but you are as responsible as we are!

You join our organised walks as part of an autonomous group, in which each member has a duty of care to each other. Not being professionally responsible for you does not mean we turn a blind eye to safety, nor does it make us exempt from owing a duty of care to you. Your safety is essential to us and we therefore take our own safety measures, endeavouring to minimise the possibility of personal injury and death. We do this in line with legal requirements pertaining to duty of care. We assess, communicate and manage risk as part of a formal company Health & Safety Policy, which is regularly reviewed and includes the training our own walkers. We try to make people aware of the importance of mountain safety and their responsibilities as part of a group. As with any person or organisation involved with activities where there is a possibility of personal injury or death, the issue of duty of care is ever-present and, in the absence of a qualified guide in ‘non-professional’ activities anywhere in the world, such as walking (whether organised by a company, club, university or even a friend) every member of the group has a legal commitment to all involved. This commitment to your fellow walkers should form the basis of your behaviour and actions during an organised walk, especially in the event of accident or injury. Our focus on safety should not influence whether you decide to join an organised walk or not, for at the heart of our procedures are basic mountain safety measures, which should be undertaken by any walker when preparing for a day out in the mountains, especially when walking/climbing in a group, where your actions (or inaction) could compromise your safety as well as that of other people in the group.

Some notes about our Organised Walks

Our programme of organised walks is put together on a goodwill basis by our own walk organisers and we ask you to accept their discretion where the selection of walks is concerned. You won’t be disappointed. Each week the programme changes and is duly published to our guests. Everyday except on our local day-off, Wednesday – and with a reduced programme on Saturdays – we offer two different walks, one more demanding than the other. Prior to joining up to an organised walk, please remember somebody else’s opinion of a walk is their opinion, not your knowledge. Try to acquaint yourself independently with the proposed route using the relevant map to help you decide if it is suitable for your level of fitness and experience. Also, ask about precipitous features if prone to vertigo. Some walks feature ledge paths with significant drops and switchback tracks on steep slopes. Wednesday is our staff day off and there are no organised walks on this day. Our organised walks take place in a sociable and informal atmosphere and, whilst you are encouraged not to join one unless you are certain it is within your physical capabilities, we walk at the pace of the slowest person and pause regularly. You do not pay to join our organised walks and in the event of a walk organiser being ill, we cannot guarantee the excursion will take place. Children can join our organised walks but only if accompanied by a guardian, who takes full responsibility for their safety and behaviour.

With various people choosing to join various walks in various locations, you might be asked to give (or take) a lift with someone. Please do not do either unless you are happy that, in the event of an accident, Collett’s will not accept any liability. If ever taxis are used, the cost is shared across the party.

Procedures on meeting up for a walk – All organised walks will depart from outside of our chalets (unless otherwise advised) at a time established at Office Hour the night before. Prior to leaving, the walk organiser will run through an equipment checklist and at the start of the actual walk, he/she will state the following:

  • They are not qualified guides and everyone joins the Organised Walk at their own risk;
  • The party is walking as a group of non-qualified individuals and the walk organiser, as someone who knows the route, is the nominal leader only;
  • Everyone should follow the course and progress of the route on their map checking the correct route is being adhered to;
  • They will generally walk at the pace of the slowest person in the party and it is the responsibility of each member of the party to keep the rest of the group in sight;
  • If anyone wants to rest at any time, they should not hesitate to ask;
  • If anyone wants to leave the party at any time could they please let someone in the group know, otherwise we might have to assume you are lost and alert mountain rescue;
  • Everyone owes a ‘duty of care’ to each other. In the event of an accident, the organiser will act in a way they deem safest to offer assistance, but would of course appreciate the assistance of the rest of the party;
  • If it is the first time the organiser has done a route, the party understand this and it is an ‘adventure’ for all involved.

Mountain Safety & Emergency Procedures

Here are some notes that might help you refresh or improve your awareness of safety in the mountains. When in the mountains and when planning itineraries, apply your mind to safety at all times. Poor preparation is often the cause of many accidents and dramas. As a general guide to safety we have used information published by the Italian Alpine Rescue Corps and the British Mountaineering Council to produce the following notes:

Prevention Of Accidents – Basic Rules For Increased Safety In The Mountains

  • Never underestimate the dangers and the risks attached to a day out in the mountains – hostile environments, rapid changes in weather conditions, etc.
  • Select itineraries within your level of fitness and technical/physical ability and within those of your party members.
  • Do not go alone – if possible, go with others or, for more safety, go in the company of an alpine guide or a qualified organisation. (Collett’s is not a qualified organisation but we will endeavour to arrange local guides if requested to do so). Prior to departing, research and familiarise yourself adequately with the characteristics and difficulties of the itinerary. Study carefully the relevant topographical map.
  • Let someone know where you are going and leave details of your itinerary. (Do not change your itinerary without informing somebody).
  • Have a contingency plan in the event of the unexpected. An innacurate or out of date map, route deterioration or a landslide, could all cause a change in your itinerary.
  • Mountain Weather conditions should always be taken into account. A forecast is available from local tourist offices every day and whilst variations in mountain forecasts are not uncommon, they are worth consulting.
  • Have the right clothing. You should have a robust pair of walking boots/shoes, which support the ankle. Take a waterproof/wind-proof jacket and some spare clothes in your rucksack.
  • Be responsible. Always carry the relevant map at all times. Carry safety equipment such as a compass, torch, whistle, spare food and an understanding of how to use them in case of emergency. If you have a health condition, please ensure that you carry any necessary medication at all times, and inform another member of your party so that somebody is aware of your circumstances.
  • Have adequate insurance cover. Don’t leave home without it, you can’t take out insurance after you departure!

Some Points Specific To Mountainous Areas

  • Avalanches – residual snow and early snow falls, coupled with high summer temperatures can lead to the risk of avalanche. Avoid walking on steep sided, snow covered slopes.
  • Lightning – thunderstorms are a feature of mountain weather. If lightning is close, avoid any cables, summits, ridges, trees and caves. There are various opinions as to the best course of action in this event, but it is probably safest to sit the storm out on a rucksack in open ground.
  • Residual Snow – in early-mid summer be aware of residual snow on some trails. Late lying snow can be treacherous underfoot, and if you slip it may be difficult to stop. There may also be hidden hazards underneath (ditches, streams etc). If you are concerned, talk to members of your party and if appropriate, consider walking around these areas. If you are thinking about crossing any snow, always ascertain, as far as possible, what risks are involved and only cross if you think it is safe to do so.
  • Rock Falls – due to the easily fractured nature of limestone, loose rocks and rock fall are a significant feature of the mountains. Take care when walking near the base of cliffs, and consider taking a climbing helmet if planning a long walk in such areas. Be careful not to dislodge loose rocks yourself, as there may be other people below you. Warn other if you dislodge a rock. In English the usual shouted warning is ‘Below!’, but in Spain you should shout ‘Piedra!’.
  • Steep, loose paths – many of the waymarked routes in the area include sections of steep, rocky track, often loose under foot. Walking poles are widely recognised as being helpful on such terrain. Check the gradient of any paths you are unsure of using a map and looking at the contour intervals (there is a contour interval of 25 metres on the 1:25,000 scale Tabacco and Kompass maps). If faced with exceptionally steep ground, the general rule to remember is not to go up if you don’t think you can come back down.
  • Vertigo – many of the routes in the area include paths that traverse steep sided sections of mountainside. If you suffer from vertigo then sections like this can give you a sense of exposure. Plan your walks carefully.

Emergency Procedures

Based on information published by the Italian Alpine Rescue Corps and the British Mountaineering Council – for anyone wishing to take the following emergency notes with them on an itinerary, a printed copy is available:

  • Stay calm and do not do anything on impulse.
  • Evaluate the situation and identify the actual dangers;
  • Take immediate and sensible precautions to prevent further risk;
  • Give spare clothing to the injured person and do your best to provide shelter
  • All reasonable efforts should be made to cope with the situation without resorting to the rescue services, providing that you do not make any injuries worse than they are already. If self-help is not possible, rescue services should be contacted. Call for 112. The rescue team will need to know where you are and have an idea about the condition of the victim;
  • If you do not have a mobile, you would have to use a nearby refugio, or descend to find a landline. Choose a safe route – this might not be the quickest, but the possibility of a second accident must be avoided;
  • Mark the casualties’ position on a map and take it along with you. Going for help is a relatively easy decision to make if there are four or more people in the party. At least two can leave to ring for help, leaving one to care for the casualty. If there are only two or three in the group then this becomes a more difficult judgement. In this situation, attracting help from others in the mountains will help;
  • To attract attention use the International Distress Signal, using either a light, a whistle or by shouting: six long flashes of a torch/blasts of a whistle/shouts/waves in succession, repeated at one minute intervals. Repeat until replied to. A reply is given 3 times a minute (every 20 seconds) in either a visible or audible manner. If a helicopter is involved, the pilot’s questions can be answered as described on the right;
  • If no local help is forthcoming a decision will have to be made to leave the casualty alone or potentially sending somebody on his or her own. To make this decision you would have to consider the injury, the conditions and the capabilities of the other members of the party; and
  • As far as the injured are concerned, do for them only those things that you are certain you can do safely.

Emergency Contact – Call 118

If the operator manning the emergency line does not speak English and you are unable to communicate, please try calling one of our staff and we will relate the information as best we can.

  • Call 118 – give your full name.
  • Say where you are calling from and let them know your telephone number.
  • If the location of the accident (and casualties) is far away, try to memorise some landmarks to help the search party find the group.
  • Explain in brief what has happened.
  • Give the time of the accident and the exact number of casualties and their relative conditions.
  • Give the number of people in the rest of the group still at the accident, and try to remember the colour of their jackets etc. in order to aid finding them.
  • Describe the weather conditions and the visibility.
  • Do not leave the place from which you are making the call, in case the rescue services have to contact you again.

Mountain Weather

We keep a firm eye on weather conditions and try to ensure it is safe to proceed with an excursion, but it is everybody’s responsibility to consider the possibility of cancelling an excursion (and voice any anxiety) if worried about the risk of adverse weather conditions.

  • Winds increase and temperatures drop at altitude
  • Snow and ice are not uncommon at high altitudes, especially in early and late season
  • Take plenty of liquid (min. 2-3 litres)
  • Protect yourself from the sun with high factor sun cream, sunglasses and a hat
  • Plan your route according to the weather
  • Plan for worse weather than forecast as the weather can change rapidly
  • Always carry clothing for poor weather, even if the day starts fine

Insurance
Andalucia Handbook Information

Travel Insurance with Campbell Irvine

Being adequately insured during your stay with us is essential - we strongly recommend you buy a comprehensive holiday insurance package at the time of booking. Having a travel insurance policy is one of the booking conditions for joining us on a Collett's Mountain Holiday.

If you have an existing insurance policy, please take the time to make sure it is up to date, and cover is adequate for your chosen destination and activity.

If you would like to obtain cover for your trip please feel free to contact specialist Insurance Brokers, Campbell Irvine Ltd for a quote by visiting their website or by telephone on 0207 938 1734.

The following declared activities are covered under the standard policy terms:

  • Walking up to 3,500m,
  • via ferrata
  • guided glacier treks
  • trekking to the summit of Marmolada

Collett’s Limited is an Introducer Appointed Representative of Campbell Irvine Ltd. who is authorised and regulated by the Financial Conduct Authority. This can be checked on the FCA's register by visiting the FCA's website at www.fca.org.uk or by contacting them on 0800 111 6787.

Two exquisite hotels, two chalet hotels and various apartments

  • Halfboard & Self Catering options
  • Arrive and depart on the days of your choice

Accommodation Overview
Walking Holiday Accommodation in the Dolomites

Chalet, Hotel or Self Catering Accommodation
in the Dolomites

As with everything at Collett’s, we offer you choice and flexibility where accommodation is concerned. Whether you are driven by budget or by a desire to self indulge, all our accommodation is delightful and we should have something just right. Whatever you choose, you are always a guest of Collett’s. You are therefore welcome at Office Hour, where you can sign up to any of the organised walks that take your fancy, plan self guided walking, book locally supplied activities or acquire information on places of interest. You are also welcome to drop in anytime to one of our chalet hotels for help or local information.

Our Chalet Hotels

Unique hospitality, lots of local information and outstanding food
An easy-going and well-appointed ‘home from home’

Our chalet hotels are immensely popular. They combine the relaxed feeling of being ‘at home’ with the bonus of being well looked after and superbly fed. Add to this the really pleasant social dynamic that prevails when guests have had an inspirational day out and then sit down for a delicious three course dinner (with wine included) in the good company of other guests, who have largely similar interests. Many guests return year after year for this genuinely charming atmosphere, not to mention the beautiful locations, attractive en suite bedrooms, access to local information and our warm ever-present hospitality. Scroll down to read more about our chalet hotels.

Walking Holiday Accommodation in the Dolomites - Chalet Haus Valentin, Badia

Chalet Haus Valentin

Badia

Formerly, a small Tyrolean hotel, Haus Valentin is our only hosted chalet in Badia, 6kms down the valley from Corvara. It has outstanding views from its idyllic position just above the village. We host Haus Valentin with our great friends, the Saning family. They make an excellent domestic and culinary team, whilst we ensure you get the best out of this magical area.

More about Chalet Haus Valentin – Badia

Chalet Bracun Terrace - Walking Holidays with Collett's

Chalet Bracun

Corvara

We are delighted to announce that Collett’s is back at Chalet Bracun, one of Corvara’s best located chalet hotels. Nestled under the dramatically looming Sassongher (2665m), the south-eastern turret of the Puez-Odle Natural Park and the signature peak of Corvara, Chalet Bracun provides perfect access to idyllic tracks that traverse nearby flower meadows and woodland, and eventually interlink with intermediate level and higher trails that venture into the rocky reaches of the massifs.

More about Chalet Bracun – Corvara

A little bit more about our chalet hotels

We believe the qualities of our hosts and outdoor team set us apart from the rest. They are painstakingly recruited by us. Their hospitality is welcoming, unassuming and ever‐present. They care enormously about the success of your holiday and, whilst careful not to interfere, they are always at hand to help you plan your days. They have extensive local information and you can rely on them for excellent ideas and advice on walks, Via Ferrata and other days out. Dotted around the living areas are maps, books and copies of our Ideas & Information Files.

Our hosts are superb cooks and accomplished housekeepers. They will give your room a light clean every other day. They prepare an appetising, semi‐continental buffet breakfast, keeping the tea and coffee on the go. They will make you a good packed lunch that is ready for you however early your start. Dinner in the chalet is a focal point in the day. Six evenings a week (not Wednesday, our day off) we serve a delicious three course dinner. The emphasis is on excellent home-cooked food with a sense of occasion that makes it special and simultaneously acknowledges that most people around the table have had an energetic day out in the mountains. Wine is included with dinner and our hosts are quick to refill empty glasses.

Socialising around the table is easy: people with largely common interests (and inspired by a beautiful day in the mountains) chat over good food and drink until well after coffee has been served. We are constantly overwhelmed by the atmosphere that prevails and it is a delight to witness the friendships that are built in our chalet hotels.

You can stay in a hosted chalet on a halfboard or B&B basis. B&B guests are welcome to join us for dinner and can pay locally when doing so. If you choose to stay in during the day, help yourself to tea and coffee ‐ or something from the bar. Our chalets either have a traditional bar or a casual honesty bar. Also, there is wifi and ample parking. Towels and bed linen are provided by us. The chalet hotels are in delightful locations and it is easy to relax with a good book and an amazing view.

Our Exquisite Hotels

Stylish comforts, sublime food, extensive facilities, exceptional hospitality

In the Dolomites, we feature two exquisite mountain hotels, superbly located above the towns of Corvara and Badia. The Panorama is family owned and run seamlessly – you can expect really lovely accommodation, sublime food and outstanding service plus a heart-warming focus on your comfort and well-being – nothing is too much trouble. In the Hotel our resort team offer Office Hour in the bar each evening (except Wednesday) should you wish to sign up to an organised walk or get information for self guiding or other days out.

Walking Holiday Accommodation in the Dolomites - Hotel Melodia, Badia

Hotel Melodia

Badia

Spectacularly renovated six years ago, the hotel combines natural materials and modern concepts for maximum comfort. The bedrooms are stylish, very comfortable and more than spacious with immaculate en suites, a separate WC and balconies with outstanding views.

More about Hotel Melodia

Walking Holiday Accommodation in the Dolomites - Hotel Panorama, Corvara

Hotel Panorama

Corvara

A beautiful 4 star hotel renowned for its food. This elegant hotel in Corvara combines style, hospitality and tradition with a cosy and welcoming atmosphere. Beautifully furnished and stunningly located, the hotel is an excellent base for those who want the food to be a fondly remembered aspect of their holiday. With beautiful new suites added in 2017, the Hotel Panorama is the perfect destination for a luxurious walking holiday in the mountains. Includes; Tennis courts, mini-gym, extensive health spa and swimming pool.

More about Hotel Panorama

Self Catering

Attractive ‘standard’ & ‘superior’ apartments for couples and larger parties

If you would prefer to self cater, we have various apartments in and around Corvara. All of them are within easy walking distance of the shops and village amenities. Wherever you stay it is easy to wander to one of our chalet hotels and drop in on Office Hour, should you wish to sign up to an organised walk or get information for self guiding or other days out.

The quality of our self catering is good. Some properties are newly built with most mod cons; others are more rustic in character. All are comfortable and spacious – nice places to come back to after a day out in the mountains. In the ‘superior’ category we have some really exquisite apartments, so don’t be too put off by the standard options. Apartments are categorised as superior at our discretion, but it is either on account of their furnishings or because they feature a health spa – or indeed both.

Our apartments are self-contained and usually situated in a chalet, which might house two or three other apartments. In all cases, bedrooms are separate from the living area, which would simultaneously accommodate the dining table and a kitchen area. Some are ideal for couples, whilst others suit larger parties. All have a balcony, terrace or garden from which to enjoy what is likely to be a spectacular view. Unfortunately, it is not possible to feature all our self catering apartments, so contact us with your preferred dates and we can send you details of what is available.

Walking Holiday Accommodation in the Dolomites - Self Catering

Standard & Superior Apartments

Corvara

Our self catering in Corvara includes standard and superior apartments for parties of 2, 4 or more. In all cases bedrooms are separate from the living area and you will have a balcony, terrace or garden and a good view.

More about Self Catering