Collett's Mountain Holidays Winter Videos
Skiing, snowshoeing and winter walking in the Dolomites
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Winter Videos from the Italian Dolomites
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Winter Earlybird week in our Chalets
The Dates – 16 to 23 Dec (Saturday to Saturday) – Half Board in our hosted chalets in Badia & Corvara The Offer – Our Early Bird Offer is available from £440 per person per week, based on two people sharing. The price includes 7 nights B&B, 3 course evening meal with wine (not Wednesday), free return transfers from Venice Treviso or Venice Marco Polo and optional participation in our organised ski days (Corvara & Badia) and snowshoeing itineraries (Badia only).
Winter Earlybird Week in our Hosted Apartments
The Dates – 16 to 23 Dec (Saturday to Saturday) – Half Board in our hosted apartments in Arabba The Offer – Our Early Bird Offer is available from £430 per person per week, based on two people sharing. The price includes 7 nights B&B, 3 course evening meal with wine (not Wednesday), free return transfers from Venice Treviso or Venice Marco Polo and optional participation in our organised ski days. These apartments are also available on a self catered basis at £350pppw.
Hosted ski days – all resorts – free, optional and daily (except Wednesdays)
Organised snowshoeing – Badia and Corvara only – free, optional and daily (except Wednesdays)
Self guided winter walking – snowshoeing and skiing – use our local knowledge for stunning itineraries of all grades
Plus – cross country skiing and tobogganing option – Badia and Corvara only – at a supplement, off-piste skiing, winter mountaineering, ice climbing
Customer Reviews & Testimonials
Another wonderful holiday with Colletts. This was our second holiday in Corvaro but our first time in Chalet Angelo and we were very pleased with both the location and the facilities.
The staff make the holiday: they are so welcoming and have everything so well organised. The hosts (skiing) were brilliant as usual and, given that our grou(...)
We have stayed with the company before. We would be reluctant to book with anyone else as we find the whole experience with Collett's outstanding
The entire experience with Collett's is second to none, I find it difficult to put into words just how wonderful everything is. We are made to feel so very welcome and quickly feel we are staying (...)
This is the 5th time I've stayed at Chalet Angelo but the 1st time I travelled alone! I was slightly apprehensive but I needn't have worried, the staff and other guests made me feel very welcome. The guided ski days are the main attraction for me and I wasn't disappointed. Many thanks Colletts once again for a brilliant ski holiday, I'll be back.
As always, the Colletts' Team excelled themselves - great company, great guiding (and even great driving skills on a snowy return journey!). Thanks to all of you - both in Arabba and back in Saffron Walden.
Sue, my wife, and I have just returned from a week’s holiday in Ciasa Roch, Corvara. We both had a terrific time and Petra and Erica the owners of the B&B were simply terrific as were Dani, Cameron, Alex and Danny from Collett’s.
We have in fact now re-booked Ciasa Roch for Christmas along with 6 friends as we just simply loved the flexibili(...)
We stayed at chalet Brigitte on b&b basis
Great idea enabling us to casually socialise with staff & guests.found staff very helpful & flexible especially with regard to skiing itineraries based on weather /snow & guests abilities
A fantastic holiday from start to finish, stunning scenery,super skiing & guiding, fabulous food, wine & company. Our appetite is whetted for the ski safari next.
Everyone I speak to is friendly, helpful and well informed.
We had a VERY snowy trip from Corvara on our departure and we thought our driver was superb and told him so.
Dinner at Grand Fanes was very good. We all very much enjoyed the salad bar each evening. A number of us couldn't manage four courses so had just a starter or just a main(...)
Could I ask that you please send on my sincere thanks to Tom personally and all the team for another splendid holiday in Corvara. This is our 10th trip with Collett's and we have enjoyed this as much as ever made all the more special given a three year gap. It is a delight to be able to ski such a lovely area we know so well with all the famil(...)
I've been using Collett's for 8 years now, always at Haus Valentin, and every single holiday has been brilliant without fail.
Special mention to the staff at Haus Valentin who as usual were exceptional. Nothing was too much trouble and they were a a real credit to themselves and an asset to Collett's.
Third time with Collett's after a few years' break and it was as great an experience as I remember from 2 previous holidays in the Dolomites. Thanks to all the staff who looked after us so well - not only the Collett's hosts in resort, but also the support staff with whom I corresponded before the trip. Also thanks too to the staff of Chalet B(...)
Have travelled with Collett's before and hope to do so again. The experience of being a client of Collett's is excellent and I will continue to recommend you!
Fantastic holiday thanks. We booked at a late date for Badia, so chalet rooms were not available, but the Hotel Melodia was excellent. We walked more than snow-shoed, and found excellent information from the local tourist office which highlighted the fact that there are many trails suitable for walking with or without “Yak-Tracks” in addition (...)
The Collett's team at Haus Valentin were very professional, very hard-working, and very nice people. They (seemingly) effortlessly made the place and the activities enjoyable, safe and entertaining. Haus Valentin was comfortable, warm and clean; and the food at breakfast and dinner was fresh and varied. The location, whilst off the main Sellar(...)
The best skiing in 20 years. Superb slopes with incredible scenery. The ski safari gave tremendous variety of locations over a wide area of the Italian Dolomites and introduced us to new friends. Accommodation varied in standard from pleasant rifuggios up on the mountains to good hotels. Evening meals varied from good to superb. Part of t(...)
Another great ski holiday with Colletts!
Many thanks to Cam, Dani and the whole team at Corvara for making our holiday simply amazing. From start to finish their attentiveness and knowledge made sure that everything ran smoothly from timely transfers, arranging lift passes, providing local knowledge/recommendations to arranging great ski tour(...)
We consisted of a group of 19, with 8 adults and 11 children aged 7-17, spread across 3 adjacent chalets in Arabba. The holiday was perfect in all ways. The Collett's staff were wonderful, an asset to your company- always really friendly, knowledgeable and helpful, seemed to love their job.
The location of the chalets was perfect, a short 10(...)
Yes, but is is a shame that Ryanair have changed their flight times so we were unable to get the free transfer. Luckily you kindly arranged new transfers.
We had a great skiing holiday with Collett's last year and this made us want to return.
Your staff are a real asset, nothing was too much trouble and they were great with our 2 boys (9(...)
As Angelo was booked, we were unsure where best to stay (in Corvara or Badia), the guy in the office was really helpful on the phone. Chalet staff were all wonderful, very welcoming!
Would have preferred dinner a little later (7.30 or 8pm) as sometimes a rush when you only get back at 5.30 and office hour is 6pm and dinner 7pm. Also often a(...)
The holiday was fantastic and chalet & ski-ing amazing. The guiding (which we didn't technically have!) was also top quality and a new standard has been set by Jack who located and arranged our skis, ready for us to jump on to, by the time we emerged from our lunch stop. This was despite 3 of us interchanging skis then placing them in differen(...)
Another wonderful holiday at Chalet Angelo in Corvara!...............it's like a home away from home.
Wonderful service, great hospitality, lovely food and such a friendly atmosphere.
Thank you Team Angelo..............I'll be back!
Skiing in the Dolomites has exceeded expectations. This was our second year with Collett's. The whole package is excellently executed - a good standard of accommodation at Chalet Angelo, great food from Brendon and the outstanding team led by Mike and Emma.
Ski safari was most enjoyable. Well run and connections good. A real treat to walk into a restaurant and have a table booked for lunch by Guilin. Neither runs nor lifts busy and weather and snow conditions pretty good. I’d like to do it again
Just got back from our first family week in the snow staying at Haus Valentin. We've been with Collett's many times during the summer but not the winter so we roughly knew what to expect. We were taken aback with quite how much we enjoyed it - admittedly we had perfect weather and perfect snow, but that combined with a superb chalet crew, grea(...)
21-28 January 2018
This was our first ski holiday with Collett's and we had a fantastic time. We were an extended family group and very much enjoyed the ski itineraries which could even challenge the more accomplished skiers in our group. We certainly managed a lot of skiing that week, all thanks to planning and knowledge of the area by Cam a(...)
Collett’s were very helpful when our initial booking at Chalet Varena Became unavailable. Location - Chalet in Corvara and possibility of snowshoeing for some of our party also langlauf. Outstanding friendly staff who made everyone welcome And I very much enjoyed the ski guiding.
The Collett's team were brilliant and went out of their way to make sure it was all very easy for us. We have been with you before and were looking for a good family holiday with an age range of 9 - 68, and you excelled
Great stay at appt in Rusada, Corvara, 2nd time with Colletts and great service as usual. Danni, Cam and the team were very attentive and helpful. Danni rearranged leaving transfers for my daughter to be able to travel with her godparents (my mistake as I assumed there was only 1 transport and had not specified the request in advance). Please(...)
The food was excellent. The card games etc in the evening were good. The bedrooms were nice. Staff were kind and helpful and patient. The guided skiing was good. The cook did a brilliant job
Thank you for helping make our ski trip so fantastic. Angus Katie Tom Chris and Rachel are a great team and couldn’t have looked after us any better!
Your offer of providing skiing and snowshoeing activities, which suits us perfectly. We had a great time on our holiday. The lovely staff were all wonderful - so friendly, helpful, cheerful, competent and caring. They accompanied us on some wonderful itineraries and it was always a treat to get back to the house after a great day out. We also (...)
Had heard about you from a friend who had done summer walking, I was searching internet looking for ski week in Dolomites and noticed your website
Previous holidays with Collett's gave us the confidence to know that our holiday would be catered for in a way which suited our needs. The friendliness of staff and their willingness to help in whatever way we required was outstanding and really made the holiday. This included the welcome given by Petra and her family at Chalet Roch.
The ski safari which we went on was excellent. The Refugios were far better than expected and the food was good. The host with us on the trip was Angus, who worked exceptionally well with the instructor Alex and between them made the week a great success. The second week was at the Panorama, which was outstanding. The staff, food and accommoda(...)
We had a great holiday. The Colletts staff were all very friendly, keen and engaging. Accommodation was fine and the options of taking part in colletts guided ski days, doing your own thing or a mixture of the two worked really well. Petra who runs the Casa Roch looked after us very well, food was copious and the ski hire although not as cheap(...)
A fantastic introduction to Snow Shoeing thanks to the enthusiasm, knowledge and commitment of all your staff which includes the administration team as well as those at Chalet Valentin. My best ever activity-based holiday and I will definitely be coming back every year. The chalet team were absolutely brilliant and their attention to detail an(...)
We are skiers but we wanted to try snow showing and have the option to ski. As it was we loved the snow showing so didn't ski in the end. The quality of your website and how my initial enquiries were handled also impressed me.
We had a truly fabulous holiday. Collett's were outstanding and the chalet staff were so friendly, knowledgeable an(...)
Previous experiences were Outstanding. Location is superb, holiday concept of join in or plan your own adventure suits us perfectly. Love the camaraderie in the hosted chalets.
Just keep on doing what you are doing - it works and we love it!
We had previously stayed 4 times at House Valentin so knew our way around without help from the staff who were busy with the others on the bus. We always enjoy office hour and the staff were available and didn't hesitate to answer queries and explain routes.We could not have wished for better ski hosting and routes, my best ski holiday yet.
Guiliano, the ski guide, gave us an excellent overview of the ski safari on the first evening and was very insistent that we ask him about anything at all that we needed to know.
All the accommodation and food throughout the ski safari was excellent. I would single out Albergo Alle Codole for their cuisine - a superb 6-course dinner on our (...)
Excellent in every way. lovely chalet - we were at the top - huge room with good view over Corvara: worth the 2 flights of stairs to climb.
The staff ( Mike, Emily,Sonny, Jack etc) were marvellous and their unofficial leading was much appreciated and enjoyed. They were all great fun to be with - intelligent, empathic,helpful, full of goo(...)
First winter trip to the dolomites. Excellent skiing, super staff and good food. Chalet Brigitte was comfortable, spacious accommodation and lovely breakfast. Good location too. 5 minutes to the slopes.
Chris, Rachel and Tom very helpful, great company, full of good advice about where to eat and ski.
Hotel Malita had good food, lots(...)
This was our third trip to Haus Valentin. As usual it exceeded all expectations.
The staff are so friendly,helpful and knowledgeable about the area.
The food, not forgetting the free flowing wine, was terrific. Certainly filled you up after a good day on the slopes.
The rooms were comfortable and warm. Could do with some big hanging hoo(...)
Another brilliant skiing holiday with Collett's. The hosting around the mountains was excellent, Caisa Roch (the new chalet replacing Verena) was very comfortable, dinner each evening at the hotel was very good and the shuttle service to the slopes worked well. It was our third trip to Corvara with Collett's and we will be back for a fourth.
Superb second snowshoeing trip with Colletts. To receive such outstanding service from dedicated staff is why so many people return year on year. You really do have the winning holiday formula and we look forward to many more fabulous holidays with you.
Good value for money - Recommendation from a friend and wanting to travel to this area you seemed to be one of the only UK companies to have hosted chalets. One of the best skiing holidays we have ever had and completely loved this area of Italy.
We love Collett's holidays, everything is organised from lift pass to best ski run in the winter or most amazing hike in the summer.The staff teams everywhere we have stayed are unfailingly enthusiastic, helpful and knowledgeable. The office team make the booking and admin effortless. This was our third time at Haus Valentin, rooms and food ge(...)
We have travelled with you x 3 in the summer to the Dolomites so know the area and Collett's - we knew things would be well organised and that your staff would be friendly, informed and helpful.
Fantastic stay at Haus Valentin. The hosts were superb and the chalet was always very clean and tidy.
I booked my very first ski lesson whilst in Haus Valentin. It was efficiently organised for me, and I was helped to hire my equipment. Staff also showed me how to use equipment, and were more than happy to take me down to the Ski School.
Love the down to earth approach. Always a great team and lovely like minded guests. And Corvara is a perfect base for skiing in the Dolomites
Very interested in hearing more about the walking holidays in Poland in 2019
We have had a couple of good summer holidays (Picos & Pyrenees) and love the Dolomites; the option of doing other winter activities besides skiing was very appealing; the photos on the Facebook page were what eventually seduced us into booking an extra winter holiday that we couldn't really afford, but it was the best ever, so well worth it!
Very helpful and informative. I returned to Haus Valentin after staying in the summer of 2016. Was wonderful to be back and be welcomed by Jane and Jack, such a lovely greeting and good to still see familiar staff members.
The food was really good, especially as I am a vegetarian, he does very well to do so many different choices and meals.(...)
Been with you many times and always had an excellent holiday.
Another excellent holiday, made even more special by the amount of snow and the care taken of us by all the staff.
Five of us stayed at Chalet Angelo over Christmas, we had varying levels of snow sport ability and interest, but we were all able to have a fantastic holiday. The setting is second to none, and the food was out of this world, to describe it as just chalet meals would do it a severe injustice. The staff were wonderful, always helpful and cheerf(...)
This is the second winter holiday I have booked at the Chalet Haus Valentin and both have been very enjoyable. The staff are very well trained, personable and put the client first. I was nervous about taking up skiing again, after a long time, but so glad I did. Jane and Sonny were particularly supportive, but all of them were great. I would d(...)
The lack of snow meant we could do some walks in the north that I hadn't done before - Longiaru Valley, Maureberg Summit and Wengen Wanderweg and these really made the week. The Collett's staff were, as always, friendly, warm, helpful and really really nice young people, a delight to meet. The Wengen Wanderweg day will stay with me for a very (...)
All staff without exception excellent and able to converse with all clients and very helpful
May be useful if staying in Badia to have a bus to Corvara for the longer skiing trips (Hidden Valley/Marmolada etc) in order to reduce time to get to the main ski area, but staff were flexible on the bus pickup points when they could and couple of (...)
I made a late enquiry which was handled quickly and courteously by your staff.
The cooking at Haus Valentin has become noticeably more adventurous - moving from 'good home cooking' towards competent restaurant standard.
I recognise that the accompanied skiing outings are inevitably determined by the particular group of guests in the chal(...)
We had another truly wonderful holiday with Collett's and won't hesitate to book again. All the staff at Chalet Angelo were extremely helpful and very caring. Sophie very kindly lent me her ski poles when mine disappeared from the drying room. Caroline, Charlie, Emma, Sophie, Mike, Dan and Brendan are all lovely people. Thank you very much.
The staff were super - really helpful, fun and knowledgeable, nothing was too much trouble and they worked really hard to make our stay a memorable one.
Considering the snow conditions were not ideal, I really enjoyed the week. The helpfulness and enthusiasm of the chalet staff and the conviviality of evening meals,etc was great. Skiing in the mornings was good but deteriorated in the afternoon and was tiring if we had to go a long way back to Badia.
As a result, I decided to have 4 days ski(...)
From the information it appeared that there was complete flexibility to join in or self guide. As very independent travellers more used to being inour motorhome on the continent doing our own thing this appealed to us. The hosted chalet also appealed as it again was a far more relaxed environment and atmosphere rather than being in a more form(...)
We had our second wonderful holiday with you. This year at the Panorama in Corvara and we could not fault a thing. All the Collett's staff that we met were so friendly, helpful and reliable. We will be back !
The staff at Haus Valentin in Alta Baddia were outstanding in every way. They literally made the holiday and I have never experienced this kind of service before. Highly recommend Jack, Jane, Sam, Adam, Jo, Alison(Sunny) they really are awesome. Thank you!
Really enjoyed the Collett's hospitality. The ski guiding was brilliant and allowed us to explore so much of the Dolomiti ski area. Thank you Arabba team.
I've always been happy with the service received from the team - it's good that a company are still willing to reserve rooms awaiting confirmation of numbers. This was my groups fourth visit to Chalet Angelo and were made very welcome as usual.
I'm not a "foodie" so it generally doesn't matter to me, but my group and even I found the qualit(...)
Absolutely great team at Chalet Angelo - very friendly, helpful and enthusiastic young people. They all did an outstanding job. Chef did superb dinners, every evening - I would recommend the chalet and Collett's services without a doubt! We have already booked again for next year!
We've just returned from Chalet Angelo in Corvara and are able to report another outstanding experience, characterised by the usual light touch dedication of the Collett's team and the sociability of our fellow guests, almost all of whom are serial returners. Thank you to everyone involved.
I have nothing but praise for the whole administration - emails are always responded to quickly and efficiently as are phone calls.
This was our sixth visit to Chalet Verena and as always we had a wonderful stay. You choose your staff very well and we have always met up with at least two from previous visits which shows how well you treat y(...)
Our first holiday with Colletts and we were not disappointed. We felt really well looked after by the hard working staff. Nothing was too much trouble. Particularly noticeable was the sense that they really worked as a team and were enjoying themselves. We travelled with two friends but soon found ourselves mixing in with all the other guests.(...)
This was our 3rd ski trip with Collett's in Corvara, Italy.
We had a great holiday which lived up to expectation. How Collett's manage to select their staff is a mystery to me, they are so good, friendly and go that last mile to give you wonderful service. I would not hesitate to recommend Collett's to my friends, and will certainly do so.
We have traveled with you in the past & so knew what to expect. The other hotel guests tended to be like mind individuals & so 'mixing in' is easy & effortless.
All of the team at Haus Valentin were great but Sam needs to be identified as outstanding & a credit to you.
Meals as usual in chalet Angelo were absolutely brilliant. I was really glad of the meal Brendan made on Sunday lunchtime before the ambulance picked me up because I didn't get home until 3.30am.
I wanted to try the winter experience with Collett's and liked the whole idea of skiing with people of similar ability. In a similar way to joinin(...)
We felt really well looked after by the hard working staff. Nothing was too much trouble. Particularly noticeable was the sense that they really worked as a team and were enjoying themselves. We travelled with two friends but soon found ourselves mixing in with all the other guests. This was largely due to the first class ski hosting organised(...)
Back office support prior to departure was as excellent as the last time we travelled with Collett's. Also, payment via the portal was simple.
Allowing self-caterers to join in Office Hour is a real plus point. Completely satisfied last time we stayed with you in Corvara.
Repeat booking previously excellent service - The staff were the best I have ever encountered in a ski chalet. It was also nice to meet Jenny from Colletts, holidaying in the same chalet, after I had made enquiries with her initially to book my holiday. My room was exactly as described and everything was excellent. Nothing was too much trouble(...)
Despite the apparent lack of snow this year in the area, all the runs were open and all lifts operating. We were well looked after by all the staff and had 6 days of great skiing.
The staff at Haus Valentin were amazing last week. They looked after us all so well - nothing was too much trouble. Sam and Jack even fixed up my luggage which had been damaged en route !!
The quiz night was the best of fun - they put their heart and soul into it and got everyone involved.
A brilliant holiday and I hope to be back s(...)
I wanted to discover the Dolomites and to see more than one resort. It was a ski safari and all the time was spent with the instructors, Pietro and Simon who were excellent.
You holidays provide a great deal of flexibility. Our party skied together all week either self-guided or guided by Colletts. Many others in the chalet adapted their plans to suit as they went along during the week switching between guided and self-guided skiing and snowshoeing. Everyone had positive things to say about their day in the bar at(...)
We have recently returned from a chalet holiday at Corvara in the Dolomites staying at Chalet Angelo. The whole experience was great and far exceeded my expectations. I knew before we went that there hadn't been much snow and was rather sceptical of the claims about snow making. As it happened the pistes were in excellent condition and as far (...)
I'm just back after a super week in Badia. What a great week at Haus Valentin. Many many thanks to Jack, Jane, Jo, Alison, Adam, Sam, Rachel and Charlie for super hosting and also to the other guests with whom I had a week long party.
Whilst I eat both meat and fish and I am not vegetarian, there was rather too much meat for my liking and the desserts were rather "ample" in portion size. I hate leaving food which has been served to me and I got through most of it - particularly after an energetic day on the slopes. However, the quality was excellent and I commend the chefs!(...)
I think you are a brilliant company and I think your staff are ALL excellent, mature, interesting, patient, fun and very very good cooks/bar tenders and guides. I cannot fault my holiday. I had a lovely time.
Yes, I think so. Ski-ing is obviously expensive with the lift pass/ski hire, etc. but chalet price very fair given the guiding and al(...)
From the recommendation of a group of friends who had previously stayed with Collett's - The staff in Chalet Angelo could not have done more to integrate everyone in the chalet and make us feel welcome.
By far the best skiing holiday we have ever had. The staff were OUTSTANDING and Collett's are a fantastic company offering high quality at great value. We will be back!
This is my 6th time with Colletts, and one of my most enjoyable stays (not that all the other times weren't great). As always all the staff just couldn't do enough for us, always at hand to answer any questions no matter how trivial they might be. We stayed at Chalet Angelo so a special thanks to all the guys there (Charlie, Caroline, Emma, So(...)
We have just returned from Chalet Verena in Corvara. We had a fantastic holiday the staff were great and the Chalet was perfect. Proximity to the lifts was a bonus especially when carrying the kids skis. Thank you Collett's for another fab holiday.
This is my 6th time with Colletts, and one of my most enjoyable stays (not that all the other times weren't great). As always all the staff just couldn't do enough for us, always at hand to answer any questions no matter how trivial they might be. We stayed at Chalet Angelo so a special thanks to all the guys there (Charlie, Caroline, Emma, So(...)
This was my 3rd skiing trip with Collett's, and once again we had an amazing week backed up by the wonderful team at Chalet Angelo. In short, if you are ever thinking of skiing in the Dolomites, Collett's is THE ONLY company worth dealing with. They make everything so simple. All you have to do is turn up and enjoy yourself.
The accommodation we used was not owned by Collett's , but was a good size. Although the owners did not come back to clarify use of kitchen and divide waste as they said they would. Although this was not a problem for us , but meant we didn't use dishwashers,
Office hour was an excellent way of planning our next day, the staff were extremel(...)
Your staff make the holiday. They are kind, cheerful, knowledgeable and enthusiastic.
The Dolomites is a fabulous area for skiing and also the food and facilities on the mountain. Collett's are lovely people to holiday with and with the other activities going on it is a much more rounded and interesting winter holiday.
The Chalet Hosts really made the difference and sets you apart from other operators
The Ski-hosting was exceptionally good - we had a big variation in ability in our group and despite that by taking 2 groups everyone was very happy
yes - booked after on line search and professionalism of website!
Numbers in group varied - maximum was 12 which I think was ideal - any more would be too many. As I was staying at the hotel - the only comment I could make was that on last day - it would have been Better if I had been told about dropping off ski procedure and the 'boot' box with shoes to change into when ski boots were returned. Your staff D(...)
The staff were superb, we were given refreshments then taken quickly to the ski hire shop to get our stuff fitted.
Tour staff were FANTASTIC. All of them had a great attitude, politeness and the ability to help, unobtrusively where needed. Yes, skiing is an expensive sport but Collett's offered value for,money with all the added advantages (...)
As usual an excellent holiday made even better by the Haus Valentin guys. Particularly impressed by them arranging office hour at the Melodia, because there were so many of us staying there this week.
On piste the hosting was excellent and, generally, we thought the 6 guys at Valentin, without exception, were possibly the best colletts group (...)
All staff were excellent however I would like to specifically mention the ones I had most interaction with Caroline, Charlie, George, Mike and Jane. They are all a credit to Collett's. Previous Customer and I really like the model you have as it works really well for someone traveling on their own.
We're just back from a week's skiing around Corvara and I would like to say a big thank you to the Collett's Team for making it our best ski holiday yet! The team at Chalet Angelo were super friendly and helpful, the rooms were lovely and well kept, the food was outstanding and the choice of ski or snow shoe days out were fantastic. Thanks o(...)
Just well done for a fabulous stay once more. It is really the staff who make such a difference. It is fabulous to see people who have been working for the company for a long time. It makes a real difference, their passion and enthusiasm does the company credit!
I've skied all over the world (for more than 50 years) and so many weeks a year I've lost count. The Ski Safari will forever remain in my memories - wonderful, fantastic week's skiing. Hope I can do it again.
The staff were really friendly and helpful. The hosted ski itineraries are a great way to meet new people. They give you the opportunity and confidence to explore new areas. It's a brilliant idea ?
We contacted the office a number of times regarding ski lessons. Pete was a pleasure to deal with.
Seb, Amy, John, Tracy, Tom, Chris and all the other members of staff were unfailingly helpful and friendly. John dealt with our family dietary foibles without a qualm and his cooking and Tracy's cakes were delicious every day.
During half t(...)
We were staying at the hotel next door to the Chalet Angelo where a large party of friends were staying, It could have felt awkward to have been the only ones from outside the chalet arriving for office hour but whenever we arrived, a member of staff would immediately come over to talk to us and make us feel welcome and included.
This was a(...)
Good apartment (Ciadin), well place and well appointed. The itinerary only included one day of cross-country skiing which is a shame as it was a primary reason for booking another holiday with Collett's. Howver, we made our own way back to Saré on the Thursday to ski again. Last time we went with Collett's to Badia we had two guided trips to t(...)
We have just returned from a fantastic week of skiing in the Dolomites, 4 of us staying in the very pretty village of Arabba in the top floor apartment of Chalet Tabia. This is our first time with Collett's - new converts - and we were all hugely impressed by the efficiency and charm of all the staff, spacious clean apartment and great food! W(...)
Third year in a row and we have never been disappointed. As ever all the staff were brilliant, however, this time we must single out Brendan and Danny, our chefs. Brilliant and such imagination. Also, Emma who demonstrated such maturity and calm under some particularly demanding circumstances. She deserves a mention from the HQ staff.
Varied itinerary for our diverse group: skiers, walkers, snow-shoers
Excellent team of staff - all fantastic but particular thanks to Seb and Tracey. Many people in our group (very experienced intaking ski holidays) remarked that this was their best ski holiday ever. Thank you to all involved.
The only constructive comment I would add wo(...)
The ski safari is the most outstanding way to sample the Dolomites. Our guide, Alex, knows the region like the back of his hand and it was a thrill to watch a world ranked skier in action. Claire Berto was a class act, mature beyond her years and great entertainment.
Couldn't have dreamt of a better holiday
Have been with you in summer and find overall was superb. Like the ski days as a group Chalet size very good & create a fantastic atmosphere. You staff are brilliant & well done for training them to a high standard.
An unforgettable week - Collett's staff did everything they could to please us, it wouldn't have been the same without them! The hotel dinners also can't go without a mention... The chefs went above and beyond to cater to my nutritional requirements and it was hands down the best food I've ever eaten.
Henry, Max and Emily were exceptional young hosts who really did contribute to making the holiday a superb experience, both on the slopes when guiding and in the hotel in the evenings (Clare was on Ski safari). First class. The system was very enjoyable to us, the guiding if you wanted it, meeting up with other groups of guests on the mountain(...)
Great week !
Unbelievable skiing all on artificial snow. Don't know how they manage it.
I will send a photo for the gallery on the wall in Haus Valentin.
Thanks for a great week.
We were helped with cases and quickly shown our rooms. Thank you for room 12 with a fabulous view to the Fanes and the village
We enjoy the homely , local meals at Haus valentin, perfect for skiers! Very generous breakfast, beautifully set out. Excellent cake.. never too sweet
you recruit your staff with great care and understanding; peo(...)
We have received luggage tags in the past which were very useful and good quality. Unfortunately my tag was lost in baggage handling.
Catering in chalet this year was excellent throughout the week. The chef was imaginative and the standard of catering better than previous years. We were very impressed that there was an attempt at breating a(...)
This was all dealt with by friend who did the booking. As we had been to Valentin before there was no need to study brochures.
Had been with you twice before and enjoyed both very much.
The combination of led ski days and walks with a house party atmosphere is a winning combination. Collett’s staff are all excellent but a special word sh(...)
We are very grateful for the flexibility in getting another guide and extra accommodation so we could join the ski safari
We stayed in 5 different refugios so difficult to give an average, and some more accessible than others so easier to get food. However would be nice to have had more salad/vegetables. eating pasta all week was a b(...)
Lovely friendly chalet. Food amazing. This was my third visit and I haven't had a bad meal yet!
Love the guide group skiing. Everyone got to know each other and it was fun skiing together.
I have been before with Colletts and can honestly say that it is the best company I have ever been on holiday with.
I have (...)
You were all very helpful. As most of us work in clinical areas we can't have our phones on us during work but you were very patient with the delay in getting a response from us so thanks very much.
Staff were very helpful when we needed anything but didn't push ideas on us either.
We holidayed with you in March 2016 after seeing your br(...)
We keep coming back to Collett's because of the outstanding service we have received from the office, smooth transport arrangements, great skiing area, fabulous chalet and wonderful staff!
Recommendation in 2015 and our holiday with you in 2016 - Caroline, Charlie and their team were fantastic - nothing was too much trouble.
I think it would be good to see if the guests could be mixed up a bit more - there was a group of ten who were nice people but didn't integrate much with the rest apart from on quiz night. We felt it was (...)
Second time of travel with you (first Haus Valentin), both exceptionally enjoyable. You offer an extremely flexible holiday model which few other companies do, and snowshoeing or a combination is unusual. Warm friendly atmosphere in the chalets.
Dolomites an exceptional and beautiful region to visit, not widely known or available in England. (...)
This was our 3rd winter holiday with Colletts and you didn't disappoint. You hosted us royally and we had a fab time. The food was amazing - the best yet so thank you Dan and Brendan.
Lovely friendly chalet. Food amazing. This was my third visit and I haven't had a bad meal yet! Love the guide group skiing. Everyone got to know each other and it was fun skiing together.
I have been before with Collett’s and can honestly say that it is the best company I have ever been on holiday with.
I have a further skiing holiday b(...)
I wanted a multi group chalet with supported itineraries and opportunities to mix with others in the chalet. Also Collett’s was recommended by friends who had been on walking and cycling trips with you.
It was a damn good holiday, great staff, fantastic food, good service, beautiful location, great skiing.
The staff were all truly amazing, each and every one of them worked exceedingly hard. They were friendly, helpful, kind and went out of their way to ensure every guest was fully accommodated. As a 52 year old mum I wanted to adopt each of them. I think my children and both Stuart and I have made some future life-long friends. we are very much (...)
It's our 13th season with you ... why change? I was promised before my first visit that I wouldn't ski anywhere else in the future ... and that has been the case.
You will receive a phone call soon for next year's reservation!
We were dealt with very efficiently, the only blip was that my e mail to the office,detailing certain food intolerances were not passed onto the chalet before we arrived.
I really appreciated the fact that the chefs made me non dairy porridge every morning and modified the meals wherever possible.
We spent 7 days with you last year and i(...)
The staff at HV were superb, as they were the last time I stayed here. Always make you feel so welcome and nothing is too much trouble. Alison we had met on our last visit and was as endearing as ever.
Wonderful first holiday with Collett's. Everything was so well organised and the staff were so friendly. The evening meal's were especially great fun and getting to know our fellow guests was one of the highlights. Playing scrabble too was something we hadn't done for years!!! Highly recommended and we're going to look at coming back, possibly(...)
Very happy with service provided. Friendly and informative.
Staff unfailingly friendly and helpful and really seemed to enjoy being there.
Maps on route laminates are too small to read, and have to be used in conjunction with a proper map. We tried cross country skiing (as non-skiers) and feel that it would have been wise to have booked (...)
The skiing was great!! And yes it was value for money!
We had been before 2 years ago when we took over the whole chalet and the short break after New Year suited us for a family ski break
Wonderful first holiday with Collett's. Everything was so well organised and the staff were so friendly. The evening meal's were especially great fun and getting to know our fellow guests was one of the highlights. Playing scrabble too was something we hadn't done for years!!! Highly recommended and we're going to look at coming back, possibly(...)
We had an absolutely fantastic week - great Collett's team in Arabba (#emotionmakers!!) and lovely to meet up with returning guests. Whole family agreed it was the best week :)
Totally Awesome stay @ Haus Valentin in Badia. Great friendly staff, we felt at home from moment Sunny (Alison) greeted us. Delicious food too. We stayed in room 16 on top floor, fabulous views of the ski slopes opposite & very peaceful. We will be booking a return trip very soon. Sally & Nick
Fantastic assistance from Pete Critchlow at the outset. The website was excellent and felt more informative and intimate compared with larger travel companies. The staff at Haus Valentin were excellent. A huge thank you to both Jack and Sam in particular for making my skiing experience so memorable. Sam was so thoughtful and helpful when fear (...)
I have been before in the Summer and I had total confidence that Collett's would deliver an excellent winter experience for my family. It's been about 10 years since my prior Collett's holiday and I have to say my recent stay was just as if it was the same. This is a meant wholeheartedly as a compliment as to remain consistently this good over(...)
Just returned from New Year at Chalet Angelo in Corvara. Absolutely brilliant! Can't thank the staff enough. Everyone helped make our trip memorable. Brendan's cooking was exceptional, especially the six course meal on New Years Eve. Dan's cakes were brilliant after a day out on the slopes. Kat and Caroline were great 'Guides' on our walks and(...)
Offered a holiday that a non-skier (me) could enjoy as well as the skiers/boarders
One of the best winter holidays we have had as a family in Europe. Empty groomed slopes (at the beginning of the week), blue skies and superb walking. Great chalet atmosphere.
We have just returned from Christmas in Corvara and we literally couldn't have asked for anything more. We hadn't skied on artificial snow before and were not sure what to expect. This is what we found: perfectly groomed snow; all runs open apart from a very small handful in the whole area; wide empty pistes; no queues and sunshine from morn(...)
We've been to Corvara for about 20 years, but last year we made a mistake with booking again. So in December we had to find a place to stay in March. We walked passed by Verena and saw a nice young man and asked him whether there were 2 rooms available. We've seen the rooms and at home we made further enquiries and decided to book.
We enjoyed the safari so much, in spite of having snow and sometimes white out conditions for half of the week. Having to keep to our itinerary helped us to deal with these conditions better. The guides Diego and Petro were superb and managed to deal with closed lifts and a closed pass which meant one of our overnight stops had to be changed. (...)
We have just returned from a fabulous week's stay in Chalet Verena, Covara. All the Chalet hosts were very welcoming - nothing was too much trouble (a special mention here to Dan and Flee)! The food was excellent and plentiful - the wine flowed and the social atmosphere was relaxed and fun. We would definitely recommend a Collett's skiing holi(...)
Overall, we had a really wonderful holiday. Your staff are extremely personable and conscientious and able to relate to a wide range of guests who are sometimes idiosyncratic! Yours is a very well conceived and executed holiday concept, that really suites us! Thank you so much.
One thing forgot to mention - although some of the snow shoe grou(...)
We had skied with you before and also had a Walking holiday with you in Corvara which were both very good.
The service is fantastic and the guided skiing makes for great value.
It is good to see a company that has such a great relationship with it's staff, all the staff i talked to think Colletts is a good company to work for and feel we(...)
The staff were a delight to talk to whether to find out about the days activities or just general conversation. It seemed to offer the kind of holiday I wanted - the ability to dip in and out of different activities and mix with like minded people.
Back home from an excellent week skiing in Arabba with good friends. The Collett's staff are fantastic (Giles, Cam, Adam and Sam) and all great company at dinner time.
Looking at dates for a return trip next year.
Colletts are great to ski with.
We only had a short time available to us and we packed in 106 km of skiing in three days (double that if you add in the chairlifts and cable cars). The ski guide's knowledge of the area meant that we took the best routes. With expert guides you never have the post-lunch worry of "can we go further?" "will we(...)
Never been skiing in the Dolomites before. Family connection. Recommendation from others who had used Collett's Mountain Holidays. Will be back!
There is a lot of information on website and sometimes orientation around the site was not as smooth as it can be. Collett's offer great Ski hosting and catered chalet plus convenient skiing.
Thank you and all staff for making our holiday a truly memorable experience. All staff where outstanding and we would love to come back. The Dolomite (...)
My husband had an accident on the slopes whilst skiing with Rob. He arranged a taxi to the Doctors stayed with him and made sure he got back to the chalet safely. He was very supportive and made a difficult situation much easier to deal with. All the staff made sure he was comfortable during the remainder of our stay, sorting out return of ski(...)
Very friendly and helpful team. Always willing to provide info. Rob and Jack very understanding of my chairlift phobia and very supportive. Caroline provided very clear information about the day ahead's skiing. Entertainment evening well done and great fun. Rushie's photos very impressive and good to see.
I stayed at the Chalet Angelo and I was impressed with it's bright, light, spacious feel. My single room was spacious and comfortable. The hosts were welcoming and it seemed as though nothing was too much trouble for them. They were always available when needed and always had a cheerful smile, even on my last day when it was an early depart(...)
My fourth holiday with Colletts, my third ski-ing, my second in Corvara and my first in Pension Angelo; it keeps getting better ! Do not be deceived by the outside appearance of the Angelo - it is lovely inside with a delightful dining / bar area. Our room was spacious with the biggest bathroom I have ever experienced in a hotel. The staff wer(...)
All of the locations/accommodation looks great, so it is hard to get a feel for the differences between the locations!
The food is one of the things that sets Angelo apart. We have stayed there for the last three years and I only recognised one meal from the previous visits. The menu is imaginative, and the combinations of flavours and the (...)
This was our third winter in the Dolomites with Collett's, staying at the wonderful Haus Valentin in Badia. The fact that it's our third stay indicates how much we love this holiday - and this year did not disappoint.
The chalet remains as wonderful as ever, with the fantastic home cooking from Reiner and his team every day. We 'upgrade(...)
Despite it being late, staff were there to welcome us and provide a 3-course meal. Food was plentiful, tasty and imaginative. The team coped well with my odd food allergies. Cooked breakfast and cake on the staff day off was a pleasant added bonus.
The ski guiding was the best we have experienced by far. The staff team was fantastic. The co(...)
Lovely surprise to be offered a separate double room (we had booked the top floor apartment for 5) as there was one available. Publicise packed lunches and the office hour presentation better/repeatedly.
We have had 5 previous holidays with you and have never been disappointed. We love the area and the hosted itineraries and the group chale(...)
All of the Collett's team we met are extremely kind, patient, thoughtful and incredibly hard working. We really appreciated that they were always available to answer our questions. The meals were very tasty, healthy and low fat. We had a wonderful holiday. Thank you very much. Jane was very caring and helped us get the early transfer bus so we(...)
It was a great holiday, helped by brilliant weather and snow conditions.. Chalet Angelo was comfortable and I liked the spacious bedrooms. Although advertised as ski in /ski out, it is only ski in for those able to negotiate that narrow path!! Food was hearty and plentiful....it might have been nice to have a daily menu displayed. We were all (...)
Just wanted to say what a great week we've just had.... it helped that the snow was perfect and the skies were deepest blue all week, but the chalet and the staff were the highlights.
Four of us had a great week in Chalet Verena last year, and this year we returned to Corvara in force... 13 from Bristol/Bath and 5 from Notts. We knew what t(...)
Excellent week in Arabba with perfect ski conditions. We were hosted and guided by Cam and Sam - they are a great credit to your company and were very professional throughout. Thanks for making my first trip to the Dolomites so enjoyable.
Great holiday, the catered appartment arrangement worked very well. Great friendly staff, very patient & caring when ski guiding. Loved Arabba, very pretty & unspoilt, traditional buildings. Perfect weather, sun, blue skies, good snow.
Absolutely Brilliant. Partnering with the Hotel Malita was brilliant in terms of dinner - food was superb. The lads (hosts) couldn't have been more helpful, patient, and supportive. The leading was great.
The apartment Tabia was well positioned and well appointed (the washing machine was a god-send as it was our second week on the slopes.(...)
Initially the lady in the office took our file home to ensure she could phone on a Saturday as soon as she heard back about extra accommodation - which we were impressed by and then We had a number of alterations (extra guest for part of week and alteration to flight details for one member) and your staff were extremely helpful(...)
We love Italy and wanted to try a new area to us,great reviews!
We couldn't praise the collett's team at HV enough,from start to finish they were always on hand to help,THANK YOU
We originally wanted to stay in Corvara but booked the Haus Valentin in Badia as there was no room in Corvara. Any misgivings that we might have had about being too far away from the pistes were soon dispelled. The Collett's shuttle service to the lifts in the morning and the pick up arrangements for returning from either Badia or La Villa wer(...)
Stayed in Badia at hotel melodia - lovely hotel; very pleasant staff, great skiing - fantastic huge interconnected ski area. Friendly locals , good food, stunning views; and probably the finest rep I've ever encountered in the form of Giles - we didn't actually stay in the village he was working in but from when he met us at the airport until (...)
First time with Colletts and they lived up to our expectations and beyond! Transfers were excellent. Self catering apartment (la Tabia) was spotless, well equipped and excellent location in Arraba village. Guided skiing was first class. Sam, Cam and Giles were friendly, full of local knowledge and introduced the wonderful drink of Bombardino -(...)
Much of our skiing was on 'the Great War history trail' and Tim gave some interesting background to the fighting on our Hidden Valley ski tour. The trail is 80 km and other days we skied much of the trail. I wonder if in future either some information packs could be available for guests or ski guides could offer the kind of background Tim offe(...)
The Collett's staff were always happy to help with any query/advice and the whole team were excellent.
We wanted to ski in the Dolomites and to stay in a catered chalet rather than a hotel. We also had one member of our party who wanted to snow shoe rather than ski. - Excellent
The set up means that I can go skiing while my partner, who does not ski, can go snow shoeing or walking. The staff as always were excellent in every way.
I congratulate the chef for coping so well with my dairy intolerance. The team had also organised soya products too for which I wasn't grateful
Your ability to pick such wonderful young people has never failed to amaze me. They give their all to make sure that your stay is enjoyable. Nothing is too much trouble
Previous experience and good accommodation option in Arabba
Special mention to Cam and Sam - Superb hosts in every respect - Went the extra mile and seemed to enjoy being with us - that's hospitality. Finished with a fantastic day out doing Grande Guerra - what a finale.
Good accommodation at all of the locations - some exceeding my expectations.
The ski-guides, Mario and Alex, and the Colletts rep, Adam where all excellent and provided a memorable and enjoyable trip.
Previous experience of a ski-trip and I was attracted to the idea of the ski safari. I will definitely go on another ski-safari and circ(...)
Will definitely be back!
Been last year. Had a very good experience. Chalet staff particularly lovely.
Your staff were wonderful without exception. Their teamwork was very good and that had a profound beneficial effect on the functioning of the chalet. Food too was very good and much enjoyed.
The ski safari was excellent as usual. Le Baita for the first night meal was much improved tho' still quite basic. Their welcome evening with canapé and prosecco was a very warmly received, thank you for that.
You are the best in the Dolomites and offer a great ski safari experience
We think you are a great family company who encourage(...)
We had an excellent holiday, staff were friendly and helpful with a particular mention for Caroline. The ski days were great fun and the restaurant choices for lunch outstanding.
I would have no hesitation recommending Collett's for a skiing holiday.
I have had several holidays in the area with Collett's so paid little attention to the brochure.
Your staff were very helpful at all times and were excellent company. I have been with Colletts on several previous occasions and found it met my holiday requirements i.e. comfortable rooms, interesting guests, etc.. I was travelling alone and (...)
Nick & Jane were great hosts. All the staff were excellent this year. They all made a real effort to engage with the guests which hadn't always happened previously. Brilliant holiday. We tend to do our own thing re skiing so don't use the guiding service. However all the staff were great. The quiz was great fun - thank you Ric. We will be back(...)
Individual cooked breakfasts and ground coffee served individually at dinner both very much appreciated - and not expected having stayed previously at HV. We hadn't realised in advance that there would be an opportunity to join a snow shoeing group, an option appreciated by one of our group - and which we may like to explore in future if this (...)
Previous expereince - our third winter holiday with Collett's.
We were always ready for the first lift, and as the Dolomites become more popular, it does help some of the excursions if you can be at Piz Boe by 08.30 rather than 09.10. As there is an Office hour only 5 days out of seven, it might be helpful to have at least the weather repor(...)
We have travelled and holiday'd with you a number of times. We know what to expect and all staff are very good at maintaining the standard. The hotel was a very good choice. It would have been nice if all Collett's guests could have sat at one table. There was a family of four and two other groups (making up five) and it was shame we could not(...)
I did the Arabba ski safari with Peter/Pietro local guide and Beth Lloyd as your rep. 27 Feb to 5 March. He was fine, good tips for improving and plenty of practice plus some real fast skiing.
Beth was marvellous: mature, organised, friendly , a great photographer and such an excellent skier. And she spoke only good of Collett's.
Always helpful when I have rung or emailed - all most efficient and friendly.
Our cook, Harriet, did a fantastic job the more so since we understood it was only her second week doing the job - to be cooking for that many people was remarkable. Although I had our on the booking form that one of us was a coeliac and needed gluten free food a(...)
We flew into Treviso and were fully aware that we'd have a long wait for the transfer bus. There had been a delay at Marco Polo so we were very late arriving at Corvara, but everything was done to settle us in and and give us dinner and prepare us for the next day.
As I was not skiing, I tended to spend most of my time with other non-skiers(...)
I went on the ski safari with Beth as our rep. She was excellent and a lovely person as well. It was her first ski safari and she did very well indeed. The guides/instructors (Diego and Pietro) were also both very good; they were an important and integral part of the trip and to some extent helped to create and enhance the spirit of the holida(...)
Due to the heavy snow, we had to get up at 3:30am (!) to be ferried down to Chalet Verena to meet the coach. There was lots of snow so this seemed a safe option. In the event we arrived at Venice 3 hours before our flight. Nice coach, good/safe driver and a stop on the way.
Excellent tour operator. Lovely people in the office and resort. Lo(...)
Ski safari - Accommodation was as expected. Again as expected variable room arrangements depending on refugio/hotel.
Beth as our host was brilliant - quiet , confident & efficient . She has a lovely way with people. The staff from Arraba ski school were patient gave lessons through the tour.
Ski Safari route was varied. 16 guests with 2(...)
ANOTHER WONDERFUL HOLIDAY IN THE DOLOMITES AT CHALET ANGELO.
MANY THANKS TO THE CHALET TEAM WHO PROVIDED A GREAT SERVICE AND A WARM AND FRIENDLY ATMOSPHERE.
ONCE AGAIN IT WAS LIKE BEING HOME AWAY FROM HOME.
Been before. Like the staff, the chalets and good value for money.
We skied with Sam and Emma on two consecutive days. Both were excellent and took us to nice places for coffee and lunch. Emma was particularly thoughtful in that she said she had sun cream if anyone needed it, and pointed out toilets at the lift stations in case they were r(...)
I was very impressed with the way the staff accommodated my gluten-free diet. I had some lovely meals, carefully adapted to avoid gluten. I was touched they even made me a delicious gluten-free cake! It meant I could deal with the more limited choice of gluten-free food at the restaurants on the slopes, knowing that I would be well fed at nigh(...)
Our ski days with the Collett's staff were excellent, everyone knew the resort well and ensured we made the most of our skiing days. Staff ensured everyone was able to have good time. choice of stops for lunch/coffee etc were excellent. on one day we chose to ski in a group of 10 and we personally found this group a bit large. However this was(...)
We wanted to stay in Arabba. We considered Crystal but they did Selva. We had such excellent service from reps. Having a guide 5 days was brilliant. We explored so much avoided ski queues Did best runs. Totally spoilt having 3 reps for 10 guests! Definitely worth short walk to hotel in evening for excellent food.
The ski safari is an excellent way to explore and appreciate a ski area - and the Dolomitic Superski area is as good as it gets. Great camaraderie amongst the participants, excellent guides and instructors and Beth, our rep, was not only a lovely person but brilliant at what she did.
Another great stay at Chalet Verena. All the team were so welcoming and friendly and nothing was too much trouble - many thanks!
Yet another fantastic week with Collett's!
Although we now know the area pretty well ourselves, we really appreciated the advice and the leading - particularly in dubious weather conditions. Your staff are delightful and make it look as though they are having just as much fun as we are.
We will be back next year.
Staff were attentive, energetic, friendly. They went over and above our expectations, even sitting down to eat with younger members of our party! They willingly offered help rather than wait to be asked for help. They were genuinely interested in all guests. They created a fun, sociable, convivial atmosphere.
Everyone in our mixed group of (...)
Excellent previous experience - this was the 3rd holiday on the trot and we have just booked for the 4th!
Your recruitment has been perfectly honed - your staff both here in the UK and in Italy are second to none.
Whilst we love the Dolomites, other ski areas would be good just for variety - almost impossible to leave the Collett's famil(...)
We went on 5 out days, skiing with hosts-all absolutely superb! The food was really superb & beyond expectations- huge thanks to Becky & Steve. The chalet staff were fantastic - thank you Katie & team at Angelo.
We stayed in a hosted apartment in Arabba from 6-13 February.
Fantastic family holiday
We visited Corvara with Colletts in the summer three years ago, and were very impressed then with the quality of whole holiday, but this was the fist time skiing. We were not disappointed!
The skiing was fantastic over a huge area, the accommod(...)
We went on a Collett's ski holiday to Arabba 2 years ago when due to an enormous amount of snow we couldn't leave the resort in time to meet our aircraft. Collett's approach to this 'act of God' was excellent - we stayed an extra night in another hotel where food and wine was provided free of charge until we could be delivered to the airport. (...)
Thank you to everyone at Collett's, yet another great week skiing. Firstly I would like to thank everyone at Chalet Verena (Jack, Jane, Barney, Ric, Matt, Holly and Andy). The whole team was fantastic, accommodating and flexible...especially in having to deal with the 13 kids we had in our group!! As always the Chalet was presented well and th(...)
A fiend had booked up the Ski Safari and when he told me about it, I jumped at the opportunity as I had not heard of such a thing. Giles put a massive effort into making sure were all right.
This was the best skiing holiday I have ever been on in over 30 years of skiing.
Thanks to all at Chalet Angelo for another fantastic holiday in the Dolomites. The food was amazing as ever (thanks Steve and Becky), and the lovely Katie arranged a fabulous set of out days so that we could go and explore outside the Sella (Kronplatz, the Hidden Valley and Alpe de Suisi) - we had a brilliant brilliant time. Every member of st(...)
Just back from a weeks holiday skiing in Corvara. As the chalet was full I stayed in a b&b 10 mins walk away. The accommodation was very good, food was first class and staff couldn't have more friendly and helpful. It is a great resort and staff are always available to help you get the most out of all the options available. Would definitely re(...)
The food has improved since the last time I stayed at HV two years ago. The Ladin meal on Friday was really very good, more of the same please. The fish dish was also much improved. Glad to see you now have an urn for hot water rather than boiling kettles, it would still be nice to have a good coffee machine. I know it isn't Colletts, but SkiT(...)
I have just retruned from a snowshoeing holiday with Collett's, staying at catered chalet Haus Valentin in Badia in the Italian Dolomites. We are a group of 6 female friends in the 50-65 age group, all very active and up for trying something new: hence snowshoeing - a first for us all. Everything about the holiday was great, from the excellent(...)
Good accommodation and food. Guiding was offered though there was some confusion when the programme changed mid-week and these changes were not properly communicated or discussed with the whole group - some people missed out on the Sella Ronda as a result. Would be helpful to have local bus and ski bus timetables available as these extend th(...)
Another very enjoyable holiday in Chalet Angelo. It's a lovely chalet in a great location but it is the staff that make the holiday special. We had some wonderful hosted days out on the mountain with memorable meals in delightful rifugios. Good food and great company - the perfect holiday.
More stress on taking less for a ski safari would be helpful- the info led us to assume that the packing list was a minimum- and we assumed we would need many more day clothes than we did.
Ski safari- so above not applicable overall. Rifugi and especially hotel Alle Codole were great re food- Alle Codole outstanding- but not La Baita. Rifu(...)
Brenda impressed this year with the upgrade of information file. Very good.
We are return clients who enjoy the whole package especially as we are able to do our own activity, meet new friends and feel safe in the mountain atmosphere.
Don`t drop your standards, it`s why you are good at the multi sport winter activities.
Ski Safari was great - a very different way to experience the Dolomites. Our guides and host were all very welcoming, enthusiastic and fun.
The group was split into 2 groups of 7 which worked very well. The accommodation varied from basic bunk rooms to very comfortable en suite bedrooms. We knew this was going to be the arrangement and it was(...)
I stayed in the Hotel Panorama so obviously different experience had I stayed in the Chalet Angelo (next door). The Panorama is quite exceptional and the quality of the food, the facilities (spa plus swimming pool) were amazing. Obviously more expensive but this hotel would be fabulous wherever it was situated.
I used the office hour to upd(...)
Very late arriving. X4 airports in one day. & 2 coach transfers. We had missed supper but a 3 course meal soon appeared. So relieved to finally arrive. Warm welcome from Jack & Jane. Many thanks to Holly & Andy. Our third year in row in Verena ,best food yet by a mile.
Many thanks to Jack, Barney & Rich . We enjoyed the organised ski days. G(...)
The staff were very welcoming. It was nice it It was nice to see Chris who we had met in Andalucia last year. The breakfast at Haus Valentin was particularly good for me. I loved the porridge and fresh fruit. I had the vegetarian meals which were excellent. We had been on previous holidays with Collett's, which we had enjoyed. Many thanks to t(...)
Another wonderful holiday spent at Chalet Angelo.
Excellent food cooked by Steve and Becky.
Entertaining quiz night.
Stunning photography from Rushy.
Katie runs a tight ship , always with a smile .
Wouldn't even consider going anywhere else.
Though the snow may have been scarce, the pistes were well groomed and we skied our socks off every day. Toured a new part of the Dolomites for me with excellent guides and food to die for..!
This is my second safari and I can only thanks Colletts for ther professionalism and skill in making both weeks adventures to remember...
In our experience, Collett's staff are the factor that places their holidays in a class of their own. Cam, Giles and Adam are a credit to your company - they were at all times exceptionally friendly, kind, considerate and helpful as well as being totally professional. Furthermore, they were great fun to ski with and made sure that everybody in(...)
This is the third ski holiday I have been with Collett's in Corvara and they do not disappoint. The accommodation is good and the food both ample and delicious. What makes the whole experience so enjoyable is the attitude of the chalet staff, being able to interact with them both in the chalet and in particular the ski hosting, which is brilli(...)
We were in the Precumon apartments which were not fully equipped by the managing agents with things like tea, coffee, washing up liquid, dishcloth etc etc. Colletts team rectified instantly on being informed.
Staff were very keen, helpful and imaginative in the choice of programme. The basics worked well and the commitment of the staff made(...)
An exceptionally interesting and enjoyable holiday with the benefit of some individual skiing tuition as well. The Dolomites are incredibly beautiful and this multi resort tour is a great way to see and ski as much as possible.
I am giving my recent ski holiday with Collett's a 5 star review. As a solo traveller all the staff and guests at the resort made me feel very welcome and the ski groups were all very friendly.
The ski itineraries were well planned and knowing that I would spend the whole day in the company of others and being lead around the mountains by co(...)
Fantastic holiday and credit to Collett's. The team looking after us were all lovely. Friendly and efficient, fun and helpful.
we have already re-booked !
My only tiny tip would be to tell everyone to take something to drink/small snack on trips out if there is no break before lunch. We had a wonderful guided trip but we were all hungry and(...)
Hi, just a word to say how fantastic the boys in Arabba were last week. Cam, Sam, Giles and Adam were all great guys, great skiers and great company. To say they couldn't do enough for us would be an understatement. Five stars for the boys. Just a small point, we drove to Arabba, and turned up at the appointed meeting place, the El Tabia resta(...)
Fantastic! We were so spoilt. The team at Chalet Angelo were fantastic & I wouldn't hesitate to recommend Colletts. I hope to be back for a walking holiday in the summer!
Fourteen members of the Plymouth Ramblers just returned from staying in Badia and Corvara over a 2-week holiday. We went out for walking and snowshoeing and had a wonderful time. Everything that was arranged and prepared for us by Collett's was of the highest standard. Nothing was left to chance as Collett's and their Italy-based staff were th(...)
Colletts have a magical ability to recruit the most outstanding staff to man their catered chalets and carrying out their ski hosting duties. Always polite, good natured and nothing is too much trouble. Just awesome.
The young people looking after us at Haus Valentin were fantastic. Their kindness, people skills, consideration and knowledge of the area were all outstanding. We were very, very impressed with them. It's a small point really but tea and coffee facilities in the room would have been nice.
I recommend Colletts for a skiing holiday. Excellent service by staff, in the chalet and on the slopes. Badia Dolomites offers very extensive skiing in a beautiful mountain environment. Its standard of service raises the bar of ski chalet holidays.
A lovely brochure and the way you advertised appealed to us. WE like the small scale " family" run business and the areas .Also, your priorities, walking, flowers, natural beauty, ski, snow shoe walking.. all appeals to us. No unnecessary frills.
You choose your staff very well; all friendly, communicative, responsible, efficient useful ski(...)
We found you via an internet search as we have never skied in Italy before and we like dealing with the smaller companies as the level of service is usually better. Very happy with all aspects of the holiday, the boys in Arabba were very helpful and keen to help and they were great company during the evening meals.
Week 14-21 Jan 2016. Group of 27 with sole occupancy.
EXCELLENT week. Great chalet; clean, warm and very friendly. Food was superb. Chalet staff were exceptional in making what was potentially to be a good week skiing with friends to the "best ever weeks skiing with friends".
We could not fault this holiday in any way. It's our second trip t(...)
This was our 7th year with Collett's - Last 5 at Chalet Verena. Yet again we had a great time not least because of the welcome, organisation and entertainment by the team led by Jack & Jane - our thanks to them and Barney, Ric, Matt. Also, to Holly & Andy who produced excellent food-the standard seems to rise every year! Loved the quiz! Musn't(...)
I FEEL A BIT MEAN ONLY GIVING 4 STARS AS WE HAD A WONDERFUL HOLIDAY IN HV. WE THOUGHT THE SKI HOSTING WAS FANTASTIC - ALTHOUGH ONE DAY WHEN WE WENT TO ORTILEISH (SPELLING!) THERE WERE TOO MANY IN THE GROUP - 14 INCLUDING SEB, WHO MANAGED VERY WELL WITH THE LARGE GROUP.
OUR DISAPPOINTMENT WAS HAVING THE EVENING MEAL AT 7PM - IT MEANT THAT WE (...)
Just returned from an excellent week at Haus Valentin. Our first time with Collett's and would definitely go again. We were very well looked after and fed by the family at Haus Valentin and had some good fun and fab days out with the staff so many thanks to Rachel, Chris, Sam, Emma, Seb and MIke for making our week very special and for even (...)
Thank you all at Colletts for yet another wonderful holiday. This was our 7th year with Colletts (we are already making plans for next year!) & again we were looked after in every way possible. Each & every member of the team at Chalet Angelo went out of their way to ensure we all had a fantastic time. Steve & Becky are the perfect Chalet Host(...)
First time with Collett's and the bar has already been raised to a very high level.
We could not have had a better week (unless it was free !) with Badia, Haus Valentin and all Staff being superb.
The food was excellent, the Collett's team brilliant and best of all we had a great group of like minded fellow guests.
Would we go back.........(...)
Thank you for a wonderful week of fun snow-shoeing in the Dolomiti! Everything was well organised & nothing was too much trouble for our hosts. We will definitely do another Collett's holiday.
Everything about our stay at Chalet Verena was superb.
On arrival I was really impressed with the size and quality of the rooms - our stay was extremely comfortable!
The food was excellent - the nut free options that were prepared for me clearly had a lot of thought gone into them - much better than the usual food for people with dieta(...)
This was our first trip with Collett's and the only problem I had with it was we didn't have enough time to do everything we wanted. Hopefully we can book for 2 weeks next year! The staff we encountered were excellent in every way and we include the delightful owners of the Ciasa Roch Bed and Breakfast in that.
The holiday surpassed all our expectations. The staff at the Angelo were particularly brilliant - nothing was too much trouble - and the food was excellent (interesting menu, plenty of it, well-balanced, really well cooked and presented)
I'm a return customer, so already knew how great your service is but especially chose you for the planned out-days because they allow you to do so much and see the surrounding area and pistes fuss free. Plus the staff are always super friendly, knowledgeable and a lot of fun.
The boys in Arabba were fantastic and really good fun to be aroun(...)
We were a large and diverse party of 11 adults and a small child. Collett's was able to cater for all of us, and we all had a very enjoyable time. The staff were friendly and knowledgeable. The chalet clean and well located in the town, within easy reach of lifts. The organised guiding and planned itineraries were what set the holiday above(...)
We had a fab holiday over New Years at chalet Angelo. Despite no real snow we had plenty of full on ski days. We took one of the assisted guide days which was fun and took the hassle out of map reading and lift navigation on the longer distance day . The area is beautiful and a place I will certainly return to. The staff where so friendly and (...)
Your staff were fantastic. Full of enthusiasm for the company, their involvement with the guests and their devotion to the mountains. They were all sensible, fun and full of interest and knowledge of all that happens in the area. They seemed to be able to answer any question you asked of them with enthusiasm. They also had historical knowledge(...)
The staff at the hotel (Malita) were very entertaining but also very professional. The evening meals were very enjoyable and a good way to share experiences. We would like to do a summer Colletts holiday - either cycling or mountain walks.
We have stayed in the Verena a few times now and so know what to expect but for new customers even more photos of the inside might be helpful. Holly's cakes were absolutely delicious - I'm glad we've left now or it wouldn't be long before I would need to be buying some much larger clothes! The cooking in general was excellent - the peppered po(...)
The food/cakes produced by Holly & Sam were great, from the previous year the dinners were a huge step up in innovation flavour and portion size. Holly produced lovely cakes.
Weather sheets could have been updated more often during the week.
The staff and the accommodation are a credit to you, that's why we have booked for 2017.
To all the team at Colletts
I have been meaning to write ever since we got back on Boxing Day from our wonderful holiday in Arabba.
It was the first time we have skied in the Dolomites and our first encounter with Collett's - and we haven't stopped recommending you since!
THANK YOU - we were so close to cancelling our holiday as my h(...)
This was our 7th return trip with yourselves and our 11th ski trip to the Dolomites.
We choose Collett's because we strongly believe you offer an outstanding Chalet ski holiday, the best we've found in the majestic Dolomites (our favourite place to ski). You're resort staff : guest ratios are fantastic and the staff are always extremely frien(...)
Our first winter holiday with Collett's and we thoroughly enjoyed it. I'm sure it won't be our last. Fantastic skiing conditions on artificial snow for the skiiers among us, and terrific walking for the rest of us. Great staff - thank you for making us feel welcome and working so hard. Nothing was too much trouble. Terrific food, and a great a(...)
We found Collett's on an internet search, looking for ski holiday in the Dolomites. We had a fantastic holiday, everything went really well. The Collett's staff were a real credit to the company. Always friendly, informed and enthusiastic. I have already recommended the company to a client.
We had a brilliant time skiing in Corvara over new year. The chalet staff were excellent and make our stay very comfortable. We were worried about snow before we went but they helped us to ski on perfectly groomed pistes and we found excellent runs away from the beaten track.
We've just come back from a fantastic week skiing at Chalet Angelo in Corvara - a big thank you to all the staff! With no snow since November, the conditions and landscape were extraordinary but thanks to all the snow making machines the pistes were kept amazingly well and the skiing was some of the best I've ever had!
Staff were so friendly and so well able to answer questions that it was as though I had been there before. Too much good food! I expect to lose a bit of weight on an active holiday.... No chance here!!
Mountain walking really needs maps of the quality of Ordnance Survey Explorer Range - clearly not available in Italy. Bit hard for newcomers(...)
Liked your approach to a self catered/ half board skiing holiday in Arabba - Cam, Giles, Sam & Adam were excellent. Nothing was too much trouble and made us feel like part of the Collett's family
A fantastic holiday with a company and staff who truly understand the value of providing a great service. A number of considerably larger competitors could learn an awful lot from Collett's approach to holiday satisfaction. 10/10 and will definitely book another holiday
Initially we chose Collett's because it was a bit of a non-choice - you are pretty much the only company offerring catered chalets/hosting etc in the Dolomites. However we've just booked our 4th holiday with you (for Feb 2017)...so I think it's safe to say we choose you because of the amazing service!
It might be nice to have the option of (...)
Why Collett's?: We'd been before and liked the whole experience! Staff were great throughout our stay. There were a number of delays on our transfer (not Collett's fault) but felt we could have been kept better informed on what was going on.
We were concerned about the lack of snow but actually the pistes were great thanks to the snow canno(...)
Originally we came with Collett's Mountain Holidays in summer 2010 due to location and competitive prices. Since then we have returned several times, both summer and winter, due to having such a great experience.
The whole process from initial booking through to arrival was handled with text book efficiency. Even a change of pick up arrangements was handled with no bother by Rachael ay HV.
The evening meals deserve special mention. Riener's cooking was of restaurant quality each evening and we had 2 absolutely superb meals which will linger in the (...)
All of the staff are absolutely terrific people which in itself is somewhat of an understatement. We felt lifted by their attitude, manners, friendliness and outlook on life. Each and every one of them. I would also like the email address of Verena if possible to forward some pictures please.
This is my third trip to Angelo, and probably the best, therefore did not really look at the brochure! What can I add about Steve and Becks outstanding catering ability, except please don't lose them. Katie did a fantastic job of managing the staff, and they were all outstanding in leading out groups, and socialising at the Chalet. This is my (...)
Lunches were good/adequate, but we didn't have them much as preferred to eat in rifugios.
Dinners were generally good, not 5* but homely cooking as expected.
Christmas dinner was excellent- staff made it exceptionally enjoyable. Office hour was mainly used for playing games/socialising- the staff were great company! Skiing on artificial s(...)
The staff at Chalet Verena went above and beyond to ensure that our Christmas holiday 2015 was one to remember. We will have very fond memories of our time spent with them in Corvara. Thank you!!
It was our 1st time skiing at Christmas & although it was all man made snow the conditions were amazing. There was a great atmosphere in the Chalet, singing Christmas carols outside the Chalet on Christmas Eve & being welcomed back indoors with Gluhwein & Mince Pies. I can't praise Becky & Steve enough for their catering, they excelled themsel(...)
The option for us both to follow our own interests (skiing and walking) as well as staying at Haus Valentin which is our favourite holiday location. The Colletts staff also make the holiday very enjoyable.
Yet another successful holiday with Collett's and we can't fault the service and facilities offered by the team.
We will definitely be booking again; a very tailored and personal service all round.
We have had a fantastic holiday, a family of 6 two adults and 4 children.
I have a heart condition and was able to ski with my family thanks to the kindness and support of our guides, Cam, Adam, Sam and Giles. I can only thank you for making this a really special experience which we thoroughly enjoyed and is much appreciated. Our guides could(...)
I wasn't clear regarding the last time I could book an Insbruck flight and still qu.aify for a Colletts supported transfer. I was aware fro the brochure it would cost £45. I was delighted to be treated as a "late arrival" with a personal pick up from the colletts rep both on rival and for departure. I really appreciated with "tailored" approac(...)
Staff are professional, courteous and have very good memories! olletts staff are always, without exception, extraordinarily willing to put themselves out for the benefit of their guests.
We chose Colletts, yet again, partly for the skiing, which is very special in the Dolomites and also because we knew that we could depend on the staff, the f(...)
This was a repeat booking after many trips with Colletts. We did very much appreciate the transfer of accommodation from Valentin to Angelo, as it was a great chalet and Corvara makes a much better ski centre, and was deemed better by our walker too.
Best Chalet Holiday for ages ( tho we are usually self caterers with a large family)...
Don't think we saw the on line handbook, but UK staff dealt with everything fine on the telephone, also reserved accommodation for 24h while we sorted flights, which was very helpful. Food was outstanding. We liked the lack of uniforms, and the way that so(...)
Steve and Becks are great cooks/hosts. This could just turm into a list of memorable meals, but there was innovation in the menu (the Thai noodles and Fennel risotto stood out) and some great classics (such as the sticky toffee pudding).
Becks shows her mastery of baking at Angelo with her daily cakes. We have borrowed her recipe, but can't (...)
I thought everything was perfect. The breakfast is plentiful and substantial, the packed lunches are good and always on time. Dinner was even better that we remember during our first visit. The Hosts never took us on any walks were they were unsure if it was safe. If in doubt, they always found alternative routes. We have already booked our Au(...)
The accommodation was excellent, very comfortable. All the meals were superb!! Office hour was really enjoyable as well as informative. The staff were great!! We have been with Collett's before and have had a really great time. Lovely staff & chalets, creating a relaxing happy atmosphere.
Always wanted to experience s skiing holiday in the Dolomites and was very aware of what Collett's and was attracted by what you offer for a winter holiday experience that isn't just about skiing. My favorite ski holiday and destination out of the many i have been too. You chalet staff were brilliant and their first class knowledge on the whol(...)
Thanks to everyone at Colletts for a brilliant holiday, including Bruno the driver who did the transfers. We have nothing but praise for the chalet hosts at Verena. All were enthusiastic, intelligent, competent, a mine of information and good fun. Nothing was too much trouble. We had a fun-packed week trying all the activities on offer and alw(...)
We had an excellent holiday and will book again for next year. The staff at Chalet Verena were excellent, they were really positive people passionate about what they do and couldn't have been more helpful – a rarity in this age of poor service.
Outstanding doesn't cover it. The food was wonderful, every meal-time, without fail. We're all going on a diet. All the staff were just lovely – we felt at home straight away. Had a fabulous holiday, thanks again – we'll be back!!!!…. Fantastic holiday yet again. Colletts are a superb company. Cannot recommend them highly enough.
Just returned from a wonderful family skiing holiday in Corvera , the chalet was great , food fantastic and the team who looked after us we brilliant.
We had a fantastic time and all the young staff were extremely polite, helpful, fun and knowledgeable. We were virgin snowshoers, which was hard work at times but exhilarating and great fun with like minded friendly people. Hotel Verena is in a beautiful small town which suited us perfectly and the whole experience exceeded our expectations. I(...)
I'm slightly reluctant to make a further comment, as it's perhaps a little negative – but for me, the food was so good and the helpings were very generous, I had to leave food on my plate – and I was brought up to clean my plate!! It's really a positive comment! A very big thank you to all the staff based at Haus Valentin – they are clearly pa(...)
We were very impressed by the friendly and efficient staff.
The chalet was the best I've stayed in.
The organised days skiing were fantastic.
The other guests were great fun.
Because I want to ski and my wife doesn't due to breaking a leg last time out. Also liked the multiple activity format and the conviviality of the chalet party.
I thought my skiing days might be numbered, but after a 6 year gap, found i could still do it. It's very exciting!
A comment about the food - there was one couple in particular w(...)
I knew Colletts from a summer visit to Arabba some years ago and thought that the accommodation and range of activities on offer in Badia would suit the two Aussies and me for our 2 week holiday! Our great thanks to the team in the Valentin who made our vacation truely memorable - they were unfailingly helpful, cheerful and great company to be(...)
We were looking for a catered ski chalet in the Dolomites and there were very few options. I liked the look of the website and the fact that Colletts is a smaller independent company. We had a great week at Chalet Angelo in the beautiful Dolomites. The accommodation was very comfortable and the staff were warm, friendly,relax(...)
Joined a hosted ski trip every day except the rest day and enjoyed them immensely. Could not fault the hosts, they did a great job. The staff were always on hand and extremely helpful and welcoming... Standard and variety of meals was outstanding. Many thanks to Becky & Steve for an excellent job.
As a single traveler I wa(...)
Arrival was dealt with efficiently staff very welcoming. Really good being able to sort out ski equipment on day of arrival. Meals at the Hotel Melita excellent good choice and great ambiance the staff there are very friendly and looked after us very well. Our second skiing holiday with Colletts. As before excellent service. great skiing . Sta(...)
The team were a real credit to your organisation. They were all excellent hosts and remarkably good given their age and experience. The chalet was very well designed, well positioned, convenient, modern, large, clean and welcoming environment. It gave us a great base for our holiday.
Please advise us if there is any feedback that we can give (...)
Will, Matt and Remy were all excellent ski guides and we had a great day out with all of them, but I would like to rate Cam as outstanding. We had him for 2 days. He was fantastic. Very sensitive to the needs and abilities of the group and individuals in it. Nothing was too much trouble. He seemed to be every where – at each junction pointing (...)
A great programme which gives full flavour of the whole area. My group had Emily, John, Sam & Chris who were all fantastic hosts – and my wife had a great time mainly with Carolina. Ther staff were also fantastic in flexing the arrangements to fit our group's needs (a large faster group and a smaller leisurely one) and those of the one or two (...)
All extremely efficient, the pre-departure pack was very useful. Excellent food at Hotel Malita, Arabba. Our week was made by the staff in resort, who were unfailingly helpful and cheerful and guided us on some great days out skiing. We were all very impressed by them. Just thanks again to all resort staff, who were absolutely delightful.I als(...)
Wonderful chalet staff who functioned very well as a team. We would like to thank Remy for staying with one of our party and escorting him home following an unpleasant fall skiing. Happily there was no injury... The guidance was excellent, and one of the main reasons we would return. We had a great holiday. Your staff were brilliant!
12 of us spent a week in Chalet Verena, this was our first time with Colletts and skiing in the Dolomites, and we have had a fantastic time. Ski hosting was friendly, relaxed and fun with excellent snow conditions and stunning scenery. Chalet Verena provided the biggest chalet bedrooms I have ever seen and easy access to the lifts (and the bar(...)
A friend came to Chalet Angelo last year and we joined her this year, so: personal recommendation. Also, other friends have been on walking holidays with Collett's and we had positive feedback from them. It seems that Collett's has a very good reputation.I found the instructions for driving to the accommodation a complete jumble, I'm sorry to (...)
This was for Ski Safari so different each night. Overall surprisingly good considering we were staying up a mountain. One evening was real gourmet. Katherine deserves a medal for being so helpful on our Safari.My wife Christine hurt her hand and with Katherines total support she was treaten hospital and only missed a days skiing. Thanks
Accommodation is obviously varied on a ski safari but everyone tried their best and in general all was good. We did the ski safari last year and enjoyed it so much that we wanted to repeat. We were delighted that the ski safari route was different from last year - as requested on the phone when the arrangements for this year's itineraries were(...)
Good that there was some continuity in staff, and staff were able to demonstrate they recalled me – I dont mind whether they did or whether they had in fact checked back, but it is a nice way to be welcomed! I prefer dinner at 1930 not 2000. I know this is an aspect where there are differeing views. Personally I like more time to digest my din(...)
Six of us returned to Corvara in winter after having a fabulous time walking in the Dolomites in June. We all had an amazing time despite being a mixed group of two walkers, three first time snowshoers and one skier, due to the great itineraries and the hosts/hostesses knowledge and commitment. They are all so helpful and nothing is too much t(...)
Always a pleasure to deal with you all at Collets. Everyone is knowledgeable about your holidays and what to expect on the trip. All huts and hotels were well run for the Ski Safari. They were certainly better than what I expected..! No real office hour on the safari, but e were kept well informed about the coming routes and alternatives if re(...)
Hotel La Perla is a wonderful hotel, with exceptionally friendly and welcoming owners and staff.
We wanted to try snowshoeing in a beautiful location. We liked the Colletts brochure and website and we wanted to stay in a lovely hotel with the Chalet Verena close by. We loved the Dolomites and would very much like to return to Corvara. We th(...)
They offered a snowshoeing holiday at a good price in a good property. As a 'solo traveler', although I have gone with friends, I like the option of being able to join a group activity or go off on your own, and that evening meals are taken together.
It was fantastic that Will, Claire & Harriet (in the chalet) and Emma & George (when they (...)
Our holiday was excellent. The room in Chalet Angelo was much better than expected (although the hot water supply was a bit erratic in the late afternoon). The staff were outstandingly good, as on previous hols; in an entirely different league to other ski company staff we have come across (admittedly many years ago). Their patience and friend(...)
This ski safari was for my 50th birthday and it was very special and different to do a trip which was not a normal resort based ski holiday. Staying in refugios at the top of the mountains was incredibly beautiful and gave us such a sense of journey which was fantastic. Having a guide was well worth every penny, particularly on busy days. We h(...)
We are returning guests but this was the first time we stayed at Haus Valentin. A huge thank you to the Haus Valentin team for their hospitality, friendliness, great skiing and snowshoeing days (great weather). We thoroughly enjoyed our ski days and snowshoeing days with the Colletts team. The team really add to the enjoyment of the holiday. W(...)
The team were always upbeat. really helpful and went out of their way to ensure the guests were happy. We cannot fault the team. A really great week made all the more pleasant by your staff. Been on a Collett's Holiday before and it was so good we came back... Maybe add a couple of days in Venice at the beginning to cater for the less enthusia(...)
Came last year and was impressed with organisation and the helpfulness and friendliness of the staff. Will be back! Thanks for a great holiday!
Room very comfortable. Staff best I've known. And that's saying something! We were well looked after by all the staff. Family discounts next time, he says? We looking to book for 10 possibly 12 next year same time...?? Best go for resorts not covered by big guys, or offer service comparable with our experience. Would book Colletts over competi(...)
We have always been impressed with your efficiency. Wonderful young people as we have found previously. Friendly and helpful without being pushy. Never once saw any of them without a smiling face! I was so appreciative of the fact that the chef coped with my dairy intolerance amazingly well. My husband and I just loved the food we were given. (...)
I thoroughly enjoyed my first holiday with Collett's and hope that this will be the first of many. I was very impressed with the personal touch which has been offered right from the initial booking process. It is always easy to make personal contact with the team and all queries are responded to promptly either by phone or email.
The staff of(...)
We self-catered as Verena was full. On the plus side this allowed us to try new restaurants and gave more freedom with time in the evening but still allowed us to socialise at office hour and join ski days. Downside was having to cook breakfast and no socialising with other guests over dinner with lots of wine! On balance we would prefer to st(...)
We'd definitely like to go back to Chalet Verena!
It was very comfortable and we were well-looked after by all the staff.
An active and relaxing holiday - thank you to Emily, Amanda and all the team.
We stayed at Chalet Angelo last year and had a wonderful time. Our daughter is vegetarian and was delighted with her food, particularly the fact that plenty of protein was included. Absolutely great that you do " hosting" at our own risk. We were very well looked after, thank you. Great value for money because the food was excellent and wine i(...)
THE HOSTS WERE EXCELLENT. PROFESSIONAL YET EXTREMELY HELPFUL AND KIND. A GREAT BUNCH OF PEOPLE ( IN PARTICULAR MAY I MENTION BECKY AND STEVE WHO WERE OUTSTANDING ALONG WITH THE OTHERS - Thank You!
We can't thank the staff at Haus Valentin enough for the wonderful week we have just spent with them. The staff were a completely delightful bunch of people to spend the week with. They really made the week perfect!
Colletts staff are always excellent and ready to help even at busy arrival times when everybody is settling in. This is my fifth year at Haus Valentin. I appreciated that the food was much better this year. As always, excellent staff, pro active, patient and always ready to help with individual queries. All the staff were ready to go the extra(...)
The staff at chalet Angelo were fantastic. Our luggage was delayed for four days and they couldn't have been more helpful in trying to contact the airport etc. for us and lending us their own spare kit where they could. It wasn't an office hour – they went way above and beyond this. We really appreciated all their help and humour! Love Italy a(...)
We've used you before and it's always been excellent. The flexibility you offer is a unique aspect. I think Colletts strength lies in their recruitment of enthusiastic young hosts who are able to give excellent advice on a range of activities. The staff seem to bond well as a team and were all prepared to do a full range of duties.Thank you(...)
We would recommend Colletts to anyone thinking of a skiing holiday. Throughout the week we were looked after extremely well and the helpfulness of all staff as well as their humour and attentiveness made the week very special.
The walking groups were naturally of mixed ability and confidence which you managed well. It was our first Winter Alpine holiday and it was a memorable experience - we look forward to another. Your staff at Haus Valentin were instrumental in making it a great week.
Your staff are what makes a Colletts holiday so good. This year lived up to expectation . I arrived with my confidence shattered following a bad experience with another company. Now fully restored – I can ski still. Because I have been before both summer and winter and had good experiences. Also most importantly, you do not charge single suppl(...)
We had an excellent week thank you. The children had a whale of a time - we barely saw them when we were in the chalet, they were off with their new friends. There was genuine angst when we had to leave.
We re-booked on the basis that we were happy with your companies performance the two prior years we stayed with you. Excellent holiday made even better by 5 and a half days of clear blue skies in probably the most stunning scenery of any skiing location in Europe. The resort management team of George, Mary, Katrin and Seb were as usual very at(...)
We thoroughly enjoyed our first holiday with you. The team at Angelo were so friendly, personable and efficient and always ready to go the 'extra mile'. They were a really good advert for Colletts and, if we have the opportunity, we shall certainly return. Thankyou.
An excellent hotel -much better than a 3* rating would suggest. Very friendly staff. Worked very well for us especially as we were staying in Hotel Melodia. An excellent networking and planning institution. We were looking for new venues for our winter walking holidays Collett's appeared to offer what we were looking for including our first ve(...)
Cheers to super snow, skiing, scenery, sunshine and specialist staff! Thank you Collett's Mountain Holidays, you are a wonderful company and this week your Chalet Angelo staff went the extra mile to ensure even Froggy was entertained whilst we enjoyed all the slopes have to offer — skiing at Collett's Mountain Holidays.
We would like to say a huge thank you to Seb, Katrin, George and Mary for being such wonderful, friendly and enthusiastic hosts! They ticked every box and obviously enjoy their job as nothing was too much trouble! We had two great trips - Sellaronda circuit and The Hidden Valley. So much to ski here' Chalet Iris was in a fab spot, so close to (...)
Chalet Bosch was comfortable, warm and clean, and nearby to Haus Valentin. Although we stayed at the self-catering accomodation we ate at Haus Valentin every night. The evening dinners were excellent and the atmosphere really friendly and enjoyable. I especially liked the fact that my partner is a vegetarian and requested vegetarian meals, and(...)
We thought the meals were excellent, but we were a bit disappointed with cake in the afternoon which was plain and sometimes dry. Although chatting to the staff we understand that the cooking of the cakes is an issue and one that they were trying to solve.
I do love the fact that we can make a drink at any time. We like the varied activities (...)
One of the few chalet type holidays in the Dolomites. The chalet staff were an excellent team and without exception provided us with a wonderful holiday. Great food, great days out with the ski hosts and wonderful hospitality throughout our stay.
I enjoy Chalet ski holidays and there are not many in Italy. My brother (P:eter Cunningham - hashing group) also organised a walking holiday with Collett's and recommended you. Steve Phillips (one of our party) also did a walking holiday with a group of his friends with Collett's in Corvara last summer. I also wanted to go back to the Sella Ro(...)
All of the staff are a credit to Colletts and help make the holiday experience enjoyable every time - we have been coming back for years both in Summer and Winter.... that must say it all. Well done to everyone at Verena and Arabba that made our two weeks as enjoyable as always. Our constant returning custom is testimony to the success of the (...)
This is my seventh winter holiday with Collett"s. The fact I keep coming back shows that you're doing something right – actually very right. I like the company of a range of people in the Chalets, but also being free to do my own thing. A brilliant combination, with the fabulous Dolomite mountains, what's not to like/love.
Had a fabulous experience on the ski safari, Mary was brilliant, both in the day, skiing and in entertaining us in the evening. Flights from Manchester are quite difficult on the Saturday. Not sure what you could do about it but information on where to stay for a day at the start/end of a holiday might be useful.
This was our first experience of a Colletts' holiday and it certainly lived up to all our expectations. You came highly recommended and your team in Angelo were a cut above any we have experienced in our 20 years of skiing holidays. Looking forward to next year!!
28 of us took over Chalet Angelo 25 Jan - 1 Feb and I have to say that this was the best chalet we have come across in many, many years of skiing! Fantastic location, comfortable spacious rooms, brilliant staff, great food, great service - nothing was too much trouble! The efforts made by your staff right from the start when BA decided to leav(...)
This is our 5th trip, we love the Dolomites and have never been let down by the Collett's team. The quality of the young people who work for this company is excellent and one of the main reasons why we continue to favour Collett's for our winter holiday.
Collett's is a very impressive company, if the standards and set up at this chalet are anything to go by. Very comfortable rooms, well heated, clean and modern, comfortable and supportive beds. Boot room is a good size, properly heated. Position in Corvara excellent with short walk to lifts (5 mins). But the real standout is the quality of(...)
I have used Collett's for years - no need to look elsewhere! Thanks for being so helpful and ensuring the whole of my group had a fantastic holiday. Apologies for leaving the "bad idea" so late and on so many occasions!
We had an excellent experience last year. In particular we rated the staff very highly in comparison with other similar holidays. We had an excellent holiday this year, thank you. We will write separately to thank the team at Chalet Angelo. As last year, your team could not have been more helpful - they are all delightful and excellent hosts t(...)
Thanks again Collett's for providing yet another fantastic weeks skiing. The whole staff at Chalet Angelo (Ed, Steve, Becky, Michelle, Katie and Ben) are to be commended for their professionalism, helpfulness and providing great food and hospitality. (The cakes were to die for and I now have to lose 6lbs to get back to where I was before going(...)
Very easy to book, easy and effective communications, knowledgeable and helpful staff (both in the office and in resort). Excellent range of activities for all abilities (ski and non-ski). Comfortable and convenient accommodation, great food and hospitality. Beautiful location. Not many other boxes left to tick! Thanks to all at Collett's for (...)
We had a fantastic ski week in Corvara, thanks largely to Chalet Verena and it's excellent staff. The chalet is spacious, warm and spotlessly clean. The staff are all enthusiastic, happy and willing to listen to any suggestion. The daily, free activities are varied and suitable for all levels of expertise.
The food is plentiful, delicious and(...)
Groups sorted themselves naturally according to chosen pace. Easy to join in or drop out according to conditions/ choice on the day. Staff were adaptable but careful about conditions, timings etc. On the piste, the guides were brilliant- unobtrusively keeping an eye on everyone without ever hassling or hurrying. We were attracted by the small (...)
Transfer was very satisfied. no delays. Comfort stop. Direct. Very good value. There's always a bit of confusion as bags and people pile into a new place and meet new people etc but the hosts were very friendly, helped with cases. going directly into a narrow corridor makes it a bit tricky. perhaps everyone could be taken into reception, intro(...)
Had previous holidays with you (winter and summer) - all have been excellent. As a single traveler on winter holidays, I really value the opportunity to ski with others and to be accompanied by a member of your staff who know the areas well and can advise and lead us on which ski routes to take in order to get the most out of the holiday.
Very helpful staff and an excellent idea to have the office hour. It differentiates Collett's from more average ski operators. Group size was too big on the first day, until the 2 groups split. The staff are outstanding. Nothing is too much trouble. Used Collett's before in the summer.
Experts in the Dolomites which was a new ski area for us.(...)
Beate Zingerle is a perfect hostess, and it was, as awlays a joy to be met by her. Thank you to all your staff in Corvara for another wonderful week of beautiful skiing, scenery, and company. I would love to see another Collett's base elsewhere in the Dolomites to enable us to explore more of thiis beautiful region e.g. St Martino de Castrozza(...)
Met at Venice Marco Polo by George on 13th December. Very friendly greeting and efficient and informative trip. Could not be improved. Very friendly welcome from George and Mary. The apartment was well appointed complete with a starter pack of food and drink. The evening arrangements were well explained. Our choice of breakfast was delivered c(...)
Many thanks for the cooking, especially the Christmas dinner.
I put a note on the bed saying 'No need to tidy Room 7'. Really, no-one needs their bed making, just the bin emptying. Luxurious to be delivered and collected from the slopes, and taken on great ski days, particularly since many slopes were not yet open.
Excellent previous winter weeks with wonderful, enthusiastic young chalet/ski staff. A very good transfer system from the airport. Ski hosting. A brilliant package. Our 6th winter with you and another brilliant skiing week in perfect snow. The weather allowed us to ski all day and with a varied and fun loving group of people. As usual the matu(...)
I've holidayed in Summer and Winter with Collett's for the last 15 years or so. The service is consistently friendly and efficient, the accommodation is of a high standard, the whole experience has consistently delivered over the years. The locations suit my preferences. The social mix is always different and interesting. Please extend my than(...)
Many thanks to Emily,Jon,Francesco,Chris,Caroline and Amanda (and anyone who we've forgotten!) for being great hosts despite long days for them-they are always so cheerful!
We had a great time yet again and are penciled in for our 7th trip the same week next Jan.
Tony and Pat
One of our group had a shoulder injury. We felt this was managed very well, making sure the proper treatment was possible and without disruption for the other guests. This was thanks to Giuliano Palla, ski instructor. We had spent time previously with Collett's in Arabba and wanted to do the ski safari. On the ski safari, we thought it might h(...)
Hi, just wanted to pass on my thanks for an excellent weeks skiing holiday last week when we stayed at Chalet Angelo, in Corvara. All the team there (Ed, Becks, Steve, Ben, Katie and Michelle) were superb and all of them are a real asset to Collett's, with constant smiles, good humour, and they really were all a key part in making the holiday (...)
We have had a previous winter and summer at Verena and really enjoyed the friendly atmosphere and enthusiastic and always helpful staff. On each visit the staff have been brilliant and nothing is too much trouble for them. We originally chose Colletts on recommendation from friends.
As a party of four, we thoroughly enjoyed our ski holiday with Colletts at Chalet Angelo. We could not fault the chalet, staff, general hospitality and their knowledge of the ski area. We will definitely be booking again with Colletts. A big thank you to the staff of Chalet Angelo for making us feel so welcome.
The team at the Angelo were great – we had stopped staying in catered chalets as over the years as we had been disappointed. Although we have self catered with you this was the first time in one of your chalets and all the staff were great but especially impressed by Becky and Steve and the standard of the food. Emma the area manager also a gr(...)
Please pass on my regards and thanks to all staff at Haus Valentin. They worked tirelessly and were great hosts. Mature, modest, unassuming and very pleasant company.
Availability of accommodation in Arabba. Had not considered hosted apartments before but it turned out to be ideal! Many thanks to Seb, Cat, Mary and George for making our stay so enjoyable!
We were looking particularly for Arraba as we had been there before. We liked the idea of a small independent company and the overall helpfulness during the booking process. Excellent value for money on all fronts. We plan to do a ski tour in March next year. We are fans of the dolomites and its huge area. Going with Collett's made it a truly (...)
Having stayed at HV 3 times we knew what to expect at meal times, the meals are always tasty if somewhat different. I wouldnt change any of it and where else would you get the now world famous Hawain toast ? Good honest food served by a great bunch of guys is part of what make the HV stay so good. I chose to return mainly because of your staff(...)
i thought the team at Chalet Angelo was something very special - this is Collets differentiator from other tour operators - the chalet team all pulled together creating a relaxed and fun atmosphere while maintaining a professional attitude to their work - their enthusiasm and passion for the winter activities was infectious
Saw it on-line. Liked the concept of catered chalets and the fact that walks were led and were known already by the leaders. Liked the social aspect, and that there was a mixture of skiiers and walkers in the same chalet. Very well organised and managed - a very personal feel to the whole experience, which you don't always get with bigger holi(...)
Becky and Steve were fantastic chefs at Chalet Angelo. Our food was superb – please hold on to them! Fabulous. All staff were terrific and Eddie ran the Chalet excellently. Ski pass service excellent and made our first day really easy. We have stayed at Chalet Verena three times now and really love the Collett's way made special by how your st(...)
Great staff all very friendly and helpful. Whatever technique you use for the interviews works. Used Collett's before. Obviously a very well run company, never had any problems.
Been several times always wonderful service. by far the best of any other travel company I have experienced - thank you for taking extra care of me during this stay I really appreciate it.
What a fabulous week we spent with the guides of this house. Very well instructed, caring, knowledgeable, on the ball and available too !!!
Food worth going out into the wilds for !! So many different walks and spectacular scenery also !! We had a splendid time with the guests and the staff !! Our week flew by !! Such fun !!!
A huge thankyou to everyone, especially Cam, Will, Claire, Harriet, Matt and Remy at HV. Great hospitality, great food, amazing setting and a fantastic atmosphere. We'll definitely be back.
Overall though we had an amazing time, and will be back again next year (I had emailed to book within an hour of returning home). Extra thanks go to Steve, Becky and Eddy for looking after us the evening our daughter didn't feel well and feeding us in our room, and to the amazing Ben for looking after all of us so well on the days out! We coul(...)
The mix of skiing in the Dolomites (why ski anywhere else), a chalet atmosphere with nice guests - I think this is due to the walking heritage of Colletts (guests are not there to only ski, but walking and snow shoeing, which makes dinner conversations interesting), a practical chalet (not rough and ready, but not overly posh either). Great re(...)
The staff were fantastic. Lovely to see some old faces and some new ones. They were totally prepare for the lack of valley snow and went above and beyond to make sure we had a good time and were able to get to places easily. Loved it. Again!
We were holidaying with a friend who had been with Collett's before and had recommended the company. I would like it noted how pleased we were with chalet staff. We did not really see the house owners, but the other staff, Will, George, Jack, Emma, Alice and Clare could not have been more helpful and attentive. They certainly helped to make th(...)
We were the Arabba group that couldn't make it to Arabba… so couldn't have been much better given the circumstances…The team were fantastic considering the difficulties we had with Arabba being closed due to too much snow!
Great ski guiding- Jo and Tom did a great job…
Great effort with the ski guiding (considering the alternative resort(...)
I've now been with Colletts on 6 trips and been very satisfied each time. This time the main reason however was the ability to get accomodation for 3 adults each requiring a single room. (Twin room compromise accepted for the first night of alternative accomodation due to exceptional circumstances).
Overall cost is comparable with most tour(...)
Yours was the First web site found with chalet accommodation in the Dolomites. The chalet staff were all excellent guides. They were all very patient, and the instructions they gave were perfect. Most of all they were all good fun! We thoroughly enjoyed our holiday. You have an outstanding operation and most of all amazing staff. Thanks to all(...)
The attitude and enthusiasm of the staff was, again, first rate. The ski hosting concept is also excellent for us, and a big factor in why we go with you.
We enjoyed our holiday a huge amount. It was good that we could each do our own activity and know that the other was in a similar position. We also met a lot of very interesting and friendly people, which enhanced our holiday no end. Overall, it was a good environment for getting the most out of a winter sports week. Thank you, Colletts
We think you offer a friendly and efficient service. Also because we love the Dolomites and you offer both skiing and snowshoeing. The Melodia is a great hotel with good staff, and is conveniently located for both skiing and snowshoeing.
As regular holidaymakers with Colletts over many years we have made good friends who we now return with (...)
Travelling as a group. One of our party snowshoed for the first time and it made her holiday. The staff were exceptionally friendly. Dom, Harriet, Camilla, John, Kelly and Remy were the staff that we had most contact with and they could not be faulted in their approach.
This is the 3rd year in a row that my wife Sara and I have stayed with you at Haus Valentin. Sara is a skier, but I'm not. The varied skiing itineraries that are available and the range of snow-shoeing routes and other activities that you provide for us non-skiers keep us both happy for a week. This, plus of course your friendly, helpful and g(...)
I think I can speak for our whole group to say we had an excellent holiday, possibly the best skiing holiday ever. We were particularly impressed with the quality of your staff both around the chalet and out skiing. The guiding was new to us but meant that we were able to access parts of the Dolomites ski area that we were unlikely to have fou(...)
Travelled with Collett's before and we know you to offer excellent accommodation/service. Your locations in the Dolomites, for skiing, are quite hard to find through other operators.
The staff at Chalet Angelo were exceptional in challenging circumstances (extreme weather conditions). They worked tirelessly to ensure that all guests had a g(...)
The transfer was exceptionally handled given that there were problems with access to the holiday resort because of the high level of snowfall.
The majority of your staff impressed us with their commitment, knowledge and enthusiasm. Despite the challenge of the weather the staff provided excellent alternative routes for snow shoeing.
None needed, considering the amount of snow coming down got to Arabba in great time. All the staff Jo, Tom, Matt and Chris were all great at keeping us up to date with weather conditions and what was going to happen throughout the week.
The days out with the staff were great. Get to ski routes without having to think where to go, Great days(...)
THE CHALET ANGELO TEAM WERE OUTSTANDING.
DAN and FLEE WERE THE PERFECT HOSTS AND STEVE and BECKY PROVIDED AWESOME CATERING.
THE SUPPORTING STAFF (LIKE BEN) WERE ALSO FIRST CLASS
We love the Dolomites so that is good enough for us. One of the attractions of Colletts is that the company is not too big, which enables you to maintain the personal touch.
Everything was kept clean and tidy – The food was well presented and delicious, individuals who had special dietary requirements were happily catered for. Afternoon cakes were very tasty and most welcome.
The staff worked well as a team, always smiling and engaging with everyone to make our stay a very happy one. Great service - takes any str(...)
The staff of the chalet (Haus Valentin) we're outstanding - cheerful, friendly and always willing to help!
Because of the bad weather, arranging the transfer back to Venice must have been a nightmare for them, but they coped extremely well - even whe telling us we would have to leave at 3.30 am!
We all had a fantastic time, the accommodation, food and above all, the staff were outstanding. We cannot emphasise enough how warm, friendly and helpful the staff were, they really added so much to the enjoyment of our holiday. The wellness centre in the chalet was not a factor in booking but proved to be a huge bonus. We will definitely be r(...)
The return transfer was particularly impressive. There had been snow and the roads were icy, especially into Arabba but I slept undisturbed all the way. Kate was a star making us all feel comfortable from the start. Harriet was also extremely helpful in organising the ski-hire. We were a party of 10, ranging in age from 8- 81 and skiing abil(...)
The holiday was excellent, we had the benefit of a large quantity of snow and sunny skies all week. The staff were very friendly and made very welcome. The standard of the evening meals was also excellent. The staff were in attendance from the meeting hour and through dinner, giving plenty of opportunity to get to know them and ask questions. (...)
Our thanks to Tom,Jo, Chris and Matt for working so hard to give us a superb holiday. Blue skies and a massive snow base certainly helped too.
This was a repeat booking; probably our 9th or 10th trip!
I think what makes a Collets holiday outstanding for us overall are three things:
- Flexibility. Tom Collet personally found a BandB that would take us for 8 nights so we could arrive on a Saturday and leave on a Sunday. One more days' skiing has to be a bonus for us!
- Hosted skiing. I usually share my ski holidays with my son. The fact(...)
We unexpectedly used walking information as the weather on the last day was not good for skiing, very grateful for the suggestions and map. We love your holidays for the chalet atmosphere, the hosting and we love the mountains in the Dolomites area!
Dan (from Chalet Angelo) is one of the most genuinely kind and helpful people we have ever met! Top marks for his cheerfulness and enthusiasm. He is totally outstanding. He managed his ski tour day incredibly well. Top man!
I have holidayed with Colletts before (in summer and winter) so I knew that the service provided would be of top quality with regards to food, accommodation and ski itineraries.
We chose Colletts because we wanted good quality accommodation with the option for both organised events and do our own thing.
On behalf of the four of us in our party I would like to give a massive thank you to the entire team at Chalet Verena. Everything was fabulous. We could not have asked for a more friendly knowledgeable and professi(...)
Office hour was run very well and coped well with the varying conditions and required amendments to proposed activities. All staff were excellent and it almost seems unfair to pick any out but special mention must go to: Emma - organization/management. Will - enthusiasm. Jack - evrything - hospitality, enthusiasm, flexibility, patience.
Our 5th time holidaying in Arabba with Colletts! Another great holiday! Looking forward to the next. A great formula with excellent friendly staff!
We chose Collett's because of the variety of winter activities on offer at the chalet. We were a group of keen and 'unkeen' downhill skiers and thus the mix of activities meant that we could experience the beauty and excitement of the Dolomites in different ways. We have had 2 previous winter holidays with Collett's which were excellent and, o(...)
The professionalism, enthusiasm and friendliness of the staff was excellent . Thanks so much to Tom, Chris, Matt and Jo and all the staff who dealt with us prior to departure. It was great to have the telephone answered promptly by a friendly and efficient HUMAN BEING!
We will be back!
Overall a great week, but the snow was fantastic and the skies were blue for five days out of six so can't be bad. I was particularly struck by what charming and helpful young people your staff were, and I have been doing chalet holidays on and off for over twenty years!!
The Haus Valentin team were superb, so helpful and friendly! We feel it is good value for money - the ski pass is expensive but it is a vast ski area! Great having the ski and snow shoe guides to get the most out of the area! Previous summer customer, we like to Collett's formula!
I had a very pleasant and helpful chat with Phil (I think) who helped me decide catered vs self catering. His descriptions and explanations were spot on, thanks.
Viv was also very helpful when my payment didn't quite happen first time around. Calm, efficent and friendly, thanks!
Transfers - All good. comfy coaches, happy drivers. good inform(...)
I booked at a late stage based on previous experience with Collett's so I have not spent much time with either paper or online documents. On this occasion both transfers were smooth and efficient, despite the (feared) risk of delays due to heavy snowfall prior to the return journey! The team at Haus Valentin this winter was particularly energe(...)
What a fantastic holiday! And what a way to spend Christmas. Flee, Dan and the team are incredible....always welcoming and cheerful. Becky and Steve's Christmas dinner was magnificent and Charlie and Ben were the best guides...whoops! ...organisers ever!!!. It is without hesitation that I recommend this holiday to anyone. Nothing is too much t(...)
Last week of season, the chalet was immaculately clean, the wholesome food delicious and the staff still buzzing with the fun of the snow and meeting new guests! Brilliant, happy atmosphere on and off the hills created by the dynamic and genuine team who would always go the extra mile without thinking twice. Thank you Colletts, a real pleasure(...)
Once again Alta Badia and Collett's delivered a superb holiday. We had the best week's skiing of our lives, averaging around 30km per day, and two trips around the Sellaronda (once each way). The variety of activities on offer was perfect for us, as we had a mixed ability party, and we were all able to ski or board according to our ability. As(...)
You do winter holidays brilliantly. The staff, accommodation, food and activities are unsurpassable. It was an affordable holiday and your staff are tremendous and really helped make the holiday special. They worked together well as a team and were always helpful, kind, patient, encouraging and fun.
Due to a mix up with forgetting our passports and missing the initial flight, the team at Badia sorted out a much later pickup for us.
Jack was excellent. Our eventual flight was delayed and he hung on waiting for us resulting in a long day for him. We had visited Badia last year so knew the ropes and so arriving so much later than planned wa(...)
Loved the informality of office hour and the accessibility and availability of the staff. Very impressed with the flexibility of the itineraries and the staff organising and running them and the overall desire to sort something out whatever the weather and conditions threw up. Just a big thank you to everyone involved for a wonderful holiday.
All the staff were friendly and couldn't have been more helpful. It was also useful being able to talk to the people who'd been before. Can't praise the staff highly enough: Emma and George, Alice, Jack, Will and Claire. Jack and Will particularly good about making sure the whole group were happy. Badia is an alpine resort that has good walkin(...)
Thanks to all the staff at Chalet Haus Valentin for making it a cracking week despite the difficulties caused by the huge snowfall in the area.
Have stayed in the summer and loved it, wanted to see the area in winter! Lost a day skiing due to the weather (heavy snow) but the staff were great at organising other activities.
Just returned from a superb week of spring skiing, staying at Haus Valentin. As before - great company, good food and the hosts were all excellent. A special thanks to Emma, George, Alice, Jack, Claire and Will for being just as enthusiastic and fun at the end of the season, as they were at the start. I'll be back!
Have been with Colletts before on both winter and summer holidays.Thoroughly enjoyed both. You certainly have the winning formula. Please don't change anything.
We thoroughly enjoyed our holiday and the staff in Chalet Angelo are a credit to your company. It was no trouble to Steve and Becky catering for Nick who is a Coeliac. Dan, Felicity, Ben and Charlie were excellent hosts and ski guides. Missing the pre-dinner Hugo cocktails already! The Sauna/Steam area is something we look for in our ski holid(...)
We have had previous holidays with Colletts and had excellent holidays! A huge thank you, our holiday was superb and the staff as always were wonderful ! :)
Not sure you could beat the Dolomites for skiing and mountain scenery
This was the best skiing holiday we've ever had. The conditions were perfect....wow!! Beautiful blue skies, loads of snow, fantastic pistes, good food, good company and most of all, amazing chalet hosts. The guided skiing was a real bonus, specially in such a vast ski area - no need to waste time studying piste maps and getting lost, just foll(...)
Have been with you before. Love the chalet-type format where everyone mixes in the 'guided' days out benefitting from the experience and knowledge of the Colletts staff. Again, it's the knowledge of the staff which really makes the holiday plus the option to borrow maps and laminates if you want to go it alone. Glad you are now offering Austri(...)
Was kept informed by e-mail of possible disruption of travel to Arabba. This was useful to help prepare us for the journey in fact the journey went very well! Friendly welcome and was impressed to get ours skis etc dealt with so quickly .Warm and cosy apartment . Meals were excellent. Great to have our breakfast delivered each morning. Easiest(...)
I had a great holiday and the chalet staff were fantastic. I would thouroughly recommend a stay at Chalet Angelo with Steve, Becky, Dan, Flee, Ben and Charlie. Thanks for a wonderful stay!
We returned about a week ago after our trip to "pension" Angelo in Corvara, we went over Christmas week and had the best time ever. The spa is a god send in the chalet and the staff are faultless. Charlie was an incredible host and deserves a knighthood, Ben was great fun and a real asset. Dan Flee Steve and Becky were all amazing hosts and su(...)
My wife, Sue and I have just returned from a superb holiday in Corvara staying for a second time at Chalet Verena. I want to record our thanks and appreciation to the staff who each made our stay memorable and very comfortable. In particular we would like to recognise Kate and John both of whom maintained the high qualities that Collett's requ(...)
Fantastic chalet, really warm, comfortable and welcoming. Your unique selling point is the personal service provided by your enthusiastic team. Well done, we hope to return!
Thanks for a lovely holiday, we are just about recovered from the ski-ing!
Our ski instructor, Diego! was great leading our safari. Everything was organised superbly and he was professional, understanding and great fun, he was absolutely wonderful – so kind and reassuring.
We have been on holiday with you before and had a great time. I was looking at your website and spotted the ski safari, which sounded amazing.H(...)
We had a lovely holiday. All of the hosts and the family were very friendly and courteous in a relaxed way. They were fun and enthusiastic to be around. They sorted and delivered a cake for our 13 year old and went the extra mile to make a fuss of him on his birthday.
We were a party of 6, 4 skiers and 2 walkers. The walkers would like to add special thanks to George for his assistance on their first snowshoe expedition. Without him they would still be up there now!!
The skiers would single out Alice as an excellent ski host.
All your staff are superb. Nothing seems too much trouble for them.
This was ou(...)
Been back home now for just over a week and am missing it terribly!
Haus Valentin is such a comfortable, freindly place. The food in the evening (with free wine) is superb.
All the staff are so knowledgeable about the area and happy to answer any questions.
We were a party of 6, 4 skiers and 2 walkers.
We all had a thoroughly good time, bo(...)
We wanted to ski in the Dolomites. A friend recommended Collett's after a summer holiday experience. The Arraba team of Jo, Tom, Matt and Chris were excellent- helpful, friendly and we had excellent ski days with them.
Ski guiding was the best part of the holiday for us – it was ideal having a slower group and a faster group. I had intended to try other activities but the skiing was so good there wasn't time to do so.
Pick ups in the evening worked well, although on the last day a pick up from La Villa would have been ideal as well as from Badia, (not all g(...)
Fourth stay at Haus Valentin and we keep coming back. Would prefer to be in Corvara but HV wins very time! Staff's ability to cope with wide range of ski-ing requirements when whole chalet were skiers was remarkable. Please pass on our thanks – Ros and Ali Went
For us, customer service was always going to be the key to the enjoyment of our holiday, and from Henry down, everyone was both friendly, efficient and very helpful. Special mention for Jack who drove us back to Treviso at 5.00am through nightmare conditions. We had a great time and many thanks to all.
We went with friends who had been before. We all thought the staff were amazing - very welcoming and friendly - the food was fantastic too!
We had been with you the previous year and were very satisfied with our holiday in 2013. Once again in 2014 in Arabba we had an excellent holiday. Thank you to Jo, Tom, Matt and Chris for being 'brilliant' hosts and making our stay so enjoyable.
Previously travelled with Collett's (winter and summer). This is my 5th holiday with Collett's and once again the organisation was very good, travel arrangements excellent, and helpfulness and knowledge of staff in resort second to none.
The ski-safari was an expensive holiday, but a once in a lifetime experience. I was disappointed that t(...)
Rick was fantastic and could not have done more for us. He is a real asset to your company! He always showed great interest and care for us, paying attention to detail when necessary but rightly 'stepping back' when appropriate.
The ski guide was superb with a similar attitude, always friendly and cheerful. Again a great representative.
Appreciated being contacted Friday afternoon (departing following day) to advise of longer transfer time due to excessive snow conditions blocking some of the mountain passes. We were due to stay in a hosted apartment in Arabba but due to excessive snow conditions we were unable to get to the resort. Colletts managed to find beds for 12 people(...)
I stayed in Haus Valentin recently. We were lucky with both the snow conditions and the weather. Haus Valentin provided an ideal, comfortable base after the exertions of the day.
The key factor in giving us such a great time were the Colletts team. They were great company, and provided an enthusiastic, caring and suitably informal atmosphere (...)
I gave an overall rating of outstanding mainly because of the staff whose invariable friendliness, helpfulness, courtesy, cheerfulness and patience really make the holiday. Nothing was ever too much trouble and they all wanted to ensure that we all had the very best. A big thank you to them in particular for another great Dolomites holiday.
The staff are always friendly and helpful and Haus Valentin offers a comfortable and convivial base. Also the option of single rooms at HV is perfect. Yes. The Food and accommodation are excellent value. I have stayed in all your winter destinations now so another village would be of interest. San casiano, selva or st christina maybe? I would (...)
We really felt that the staff did everything to make the holiday special, nothing was too much trouble and they kept smiling!
Our room was very comfortable and warm, the food was delicious and the wine kept flowing!
Thanks to all the staff at Haus Valentin
We wanted to got he Dolomites and you came up on the search. One of very few providers of catered/hosted chalet accomodation. Once we contacted you, your staff, their knowledge experience and exceptional service put you way ahead of the compettion ad you won hands down! we are just about to book our return for 2015!
Value for Money? Absol(...)
I had a fall on the last day necessitating initially a trip to the clinic in Corvara and then a transfer to Brunico. Flea pushed me across the piste and made a seat for me in the snow for my wait for a taxi! Charlie met me at the chalet en route to the clinic and gave me 150 Euros in case I needed them.
My skis were returned and my suitcase t(...)
We had enjoyed a holiday in the Pyrenees 2 years ago with Colletts.
Liked the fact that we could ski, snow shoe and cross country ski all in one holiday.
Had previously holidayed with Colletts during the summer. Loved the area and wanted to experience it in the winter season. The staff in Arabba - Tom, Jo, Matt and Chris provided outstanding customer service in what were difficult and completely unpredictable conditions. Well done to them all!
Have stayed with Collett's at Chalet Verena several times before and always had a wonderful time. Once again a great holiday with you. The staff were as helpful and friendly as always. Coupled with the comfort and location of the Chalet in a fabulous ski area, you couldn't ask for better! Thanks
Searched on Google and you looked like a small and friendly outfit and good value. I am happy to have completed your questionnaire but felt that our holiday required much more detailed feedback.
To give you some background, I have worked in the luxury travel industry since 1999, including 6 years at Scott Dunn up to Nov 2012. I have therefore(...)
The information received prior to booking was brilliant, really informative and made life a lot easier!
The hosts were brilliant at Haus Valentin, Emma, Claire, Alice, George, Will and Jack were always cheerful and willing to help. Gave me a really good week and some social contact with those nearer my own age (18). On my last day there we(...)
Just returned back home at midnight last night; washing is on.
It's hard to find suitable superlatives to add to the reviews for Chalet Angelo staff. The weather and snow conditions are in the hands of the gods and they dealt a good one on the Alta Badia area last week, but the chalet staff were so friendly and accommodating that they made(...)
It was pot luck that we found Collett's! (googled Dolomites, skiing), but after making some comparisons with other possible arrangements , such as self organising, other companies, came back to the Collett's option.A lot of the questions were dealt with over the telephone with an individual, which was far more satisfactory than dealing on line(...)
We had a great welcome from all the staff who showed us to our accommodation. Office hour was great each evening, the staff were great at explaining what routes and which areas would be good to ski. They also gave us updates on the weather and any other information we required. Staff were really helpfully in sorting ski passes for us and check(...)
Fantastic Ski Week. Verena lovely and so close to the lifts. All staff cheerful, friendly and helpful. All guests good company, leading to lots of laughs over dinner. On our early morning transfer the coach driver's skills were excellent, driving through heavy snow on the mountain roads. A big Thank You to everyone.
Collett's seem to have hit on a successful formula, the staff are a cut above the rest, the range of activities offered is unique , the accommodation excellent, the clientele tend to be like minded and all in all offers a very enjoyable experience.
Excellent hosting. Main reason for choosing Colletts . Used to ski with Le Ski another small independent company. Unfortunately unable to provide ski hosting in France due to legal action. Remie was an excellent host, the best we have had. The snow shoeing day was such fun in deep powder. The walk through the wood path was stunning in virgin s(...)
Location in an amazing ski area. Not a big company so we know what to expect. The young staff are always well chosen and look after us so well. The ski hosting is well timetabled with excellent options throughout the week. Other options are available when the weather is less conducive to fair weather skiers. Excellent transfers provided to and(...)
The guided days were superb, taking us to places we wouldn't necessarily have skied, and the knowledge and expertise of the guides was second to none. Having been extremely impressed with our ski trip to Arabba last year we didn't hesitate to book again. Jo, Tom, Chris and Matt were brilliant hosts, and contributed greatly to our enjoyment of (...)
This was certainly one of the best, if not the best, week's skiing that I have ever been on. The weather played it's part in that, but the team at Collett's also had a big role. Thanks to everyone involved - especially the staff at Haus Valentin
Hi. I would like to thank all Colletts staff for a fantastic holiday experience just had in Arabba. Big thanks especially to Tom, Jo, Matt and Chris for looking after our group so well. As Tom drives us all back to Venice airport in the pouring rain, we are already discussing where to go with Colletts next year.
Many thanks, Nigel Pavey.
We have had a number of holidays with Collett's. This time we wanted to bring our children and their partners. We all had a brilliant holiday thanks.
Chalet Verena from 5/1/14 to 12/1/14 was a fantastic week. Kate and John were great chalet hosts and the rest of the team were great company and help, so thanks to Rich, Kelly, Harriet, Remy, Henry and Sam for everything.
We had not visited the Dolomites before and it looked a complicated ski area, therefore were impressed with the idea of having staff to organise the skiing. Also we love the idea of having an apartment, but meeting with other guests for dinner - it is a very flexible arrangement which suits us perfectly. Having breakfast delivered to the apart(...)
We went to all of the Office Hours and found them to be an excellent way of planning our skiing days, meeting and socialising with other guests, and sharing stories about our adventures. No question was unwelcome, and if the answer was not immediately apparent the staff would make sure they found what we wanted to know ASAP. By the end of Day (...)
Just a quick message from all of our group to say that we had a great time and that the chalet and in particular your staff were fantastic.
The snow was really good and all of us made progress in our skiing.
It is quite likely that some or even all of us will look to return to the area next year or in the future.
It was a delight (as a solo) to ski with a group, following a knowledgeable host each day. I hope you still manage to maintain the 'formula' without the bureaucracy that's taken over in France. Many thanks to Emma/George, Alice/Jack, Claire/Will - great 'assets' in the Colletts team.
Had stayed a few years ago in Yorkshire, and kept looking at skiing option. We decided to have a holiday over the New Year and Colletts looked to suit our needs and budget. We had a great holiday with Colletts. The real strength of the company was the great team working in the resort. Sorting any issues out, giving good advice and excellent sk(...)
Thanks so much to the Colletts team in Chalet Verana, Corvara, for a great leg-burning, breath-taking, lung-busting, skin-tanning few days in the Dolomites. This was my first trip with Colletts, being more familiar with ski holidays from other operators. I was impressed with the relaxed but enthusiastic and encyclopaedic knowledge of the young(...)
What an outstanding bunch of young people the team at Haus Valentin are - nothing is too much trouble for them and they are so welcoming and put a lot of effort into getting to know the guests personally, which made us really feel at home.
They are most attentive, helpful, knowledgeable and fun to be with as well as very professional in the(...)
We were late making a booking because of circumstances outside our control so HV was full. But everything was done to help us to get to Pedraces; alternatives were suggested and eventually we were able to book Melodia and arrange to eat at HV.
There was an incident on the way to Corvara from Arabba when the driver had to stop because a loca(...)
We had another wonderful Colletts holiday and cant understand why it took us 7 years to return !!! The staff were wonderful as were the other guests and Colletts seem to have got the formula just right !!
Our group has been sveral times before and really appreciate the personalised attention of your "family" company. Your staff are all excellent. We have been a group of a few or even twenty "mature/discerning" skiers and snowshoers who have taken excellent winter holidays with you for the past six years. The quality of your office and resort st(...)
We have been with Collett's 5 years now (and just booked again!) and like dealing with a smallish English company where you feel part of the 'family'. We were very happy with our experience-we have generally rated 'excellent' rather than outstanding but in our book 'excellent' is pretty darn good! Kate and John as chalet hosts with Kelly,Rich (...)
While I ski my husband hikes. We had been returning to the same resorts where we knew the walking was as good as the skiing but wanted to find somewhere new. It was the attraction of having advice on routes and itineraries for walking and skiing and accompanied days if we chose, along with a recommendation from friends that made us chose Colletts.
Just wanted to say a huge Thank You to all the team at the Angelo in Corvara for making our skiing holiday so wonderful. Steve and Becky are wonderful hosts rustling up some amazing meals, particularly the spaghetti, gnocchi and the bread and butter pudding. The custard was to die for!!!! Thank you too to Dan, Flee and Charlie we enjoyed your (...)
This our second holiday with Colletts, but first stay at Chalet Angelo. As per last year the team of people here were fantastic, so helpful, relaxed, fun and friendly. Again nothing was too much trouble and they really go beyond the call of duty. I have to particularly mention Flee who helped out in a time of need. The food was amazing-thanks (...)
The staff at Angelo were outstanding and made every effort to look after us both in the chalet and on the slopes, and did so very well, nothing was too much trouble and they worked very cohesively - We all commented on the recruitment process of the staff. The food was lovely, and the facilities at the chalet were very good. Our room (234) was(...)
Regular customer excellent customer support from pre-booking and throughout the whole experience. Staff are thoroughly hand picked to be friendly attentive and professional. They always take time to address customer needs and comfort and safety. As always they learn customer names and get to know the customers really well. there is no better h(...)
I had a great time and felt completely safe and comfortable on my first solo holiday, considering that the staff are so much younger than the majority of guests, they engage really well with everyone and the atmosphere is very welcoming.
We enjoy Collett's holidays so much that we recommend them to everyone. Its a great set-up, especially for mixed ability families who all want to ski.
Dear Collett's, We now have a big dilemma. Should we tell all our friends about our holiday with you in Arrabba? Should we let them know what absolutely fantastic friendly hospitality we encountered with your 3 great chaps, for whom absolutely nothing was too much trouble? Should we tell them that we had guiding for 5 out of the 6 days of our (...)
Overall, a great first experience of a winter holiday and really enjoyable for my two teenage children as well as well as for me (middle aged mum who has never done any winter sports before). Great selection of snowshoeing excursions and a chance to try cross country ski-ing which was really fun. We loved the warm hosted chalet (Haus Valentin)(...)
We know how you work and know it will be a relaxing holiday, staff superb, airport transport a major plus, great to know always people there to help.
The holiday arrangements allow my partner and myself to pursue our own activities, i.e me skiing and Lesley walking / snowshoeing. Considering the lack of real snow the staff did everything they could to put on itineries so that we could all do what we wanted to do.
Another fantastic week with Collett's. All the staff at Angelo were on top form and we felt at home from the start. Food was excellent and wine plentiful. What makes it special is the quality of the people you chose. Thanks!
We felt there had been a big improvement in the quality of food provided in the evening from previous visits. Staff were very helpful and informative and a pleasure to deal with. We really enjoy the chalet ambiance, the staff knowledge and ability to make everyone feel welcome and at ease.
We had a super time made all the more enjoyable by Henry and his team especially as we were the first guests for the new team. Well done to all and thank you very much for an excellent stay.
As usual, we had a great holiday. The Angelo staff were outstanding. Probably the best to date. Thanks to Ed and the gang. Colletts provide us with the ideal winter holiday
I had a nasty fall on the first day of our holiday and ended up requiring stitches at the doctors. The staff at Haus Valentin were superb in getting me to and from the doctors and keeping an eye on me, checking on my injury etc over the next few days. Went before with a large group after joining in relatively late notice and had a fantastic time
This was our fourth skiing holiday with Colletts and we are returning next Christmas, so we'll done Colletts for such a great experience.
Chalet Angelo was quite superb. It started on our arrival, all staff came out to welcome us then they helped us transfer our luggage from our car to our rooms. Our rooms were perfect, spotlessly clean and v(...)
Your staff, George, Mary, Kat, and Sebastian were absolutely without fault in their friendliness, helpfulness and professionalism during the week, in which the lack of snow gave them additional problems, as well as coping with the 'first week' bedding in. As a team they were excellent, and as individuals very approachable and knowledgable, and(...)
Expectations of excellent service, established over nearly ten years. The young people who looked after us, as usual, were exceptional. We are now treated almost as family by Monica, Reiner, Christina and Melanie. We were introduced to a range of congenial fellow guests and this year, Kevin and Tracie, our long-term friends, were also there. I(...)
This will be the 8th time we have holidayed with Collett's. Once again we have had a most enjoyable holiday. Many thanks to Emily and all the team for enabling this. All the staff were very welcoming and helpful in every way. Tom please pass my thanks and those of Sarah, William, Alistair and Philippa for a superb week. We look forward to seei(...)
This was probably the best organised chalet we have ever stayed in. All the staff were delightful, knowledgeable and very helpful. The accompanied ski days were a great pleasure. The itineraries were well thought out, varied and interesting and the staff were very accommodating. The Alta Badia area was a revelation with its gourmet refugios wi(...)
You have a super operation, the staff a brilliant and a credit to your selection and training. The rooms facilities and location of Verena cannot be faulted. The staff of Ski Kostner are brilliant great kit and very helpful. The town has it all tidy bars and shops will not be going anywhere else. Faultless dining on the pistes everywhere
We enjoyed thoroughly a holiday at Haus Valentin 8 years ago and so wanted a repeat experience (I've not been able to undertake activity holidays in the interim due to 2 hip replacements). THANK YOU. 8 years on it is clear that you have a proven and successful recipe for Colletts and a special recruitment policy which produces positive, engagi(...)
The team at Haus Valentin were great. This was our 6th visit so we have got to know a few of the staff over the years and their enthusiasm and warmth of greeting superb. The atmosphere was akin to staying with friends and nothing seemed too much trouble. You should be very proud of your staff
Having never been on a Colletts holiday before, we did not know quite what to expect even though we were travelling with friends who had. But we were so impressed by the service we received on every count, that we will certainly recommend your company and hope to come back in the future - maybe for some summer walking as well. The service we r(...)
The visit to the Dolomites was our 2nd visit with Colletts, it was excellent and we had a wonderful week.
Initially we were recommended Colletts by friends who had been on your holidays. On both of our holidays the young members of staff have been exeptional, by their attitude they have made the holiday so good, do keep appointing young peopl(...)
As newcomers to Colletts we enjoyed a week in Chalet Verena in Corvara. We had a fabulous time - my husband enjoyed the skiing trips that were organised and led so expertly and I loved the snow shoe walking. The accommodation was excellent, food outstanding and the friendliness and helpfulness of the staff without reproach. We both hope to com(...)
Just a very big thank you to the team in Arabba for making another holiday with Colletts enjoyable (that was number 8 - 5 summers and 3 winters). The skiing conditions and weather were great which always helps but the friendly helpful staff really make the difference. Tom, Tom and George are great lads and get on so well. Nothing is too much t(...)
The area and the facilities were very good and on their own would have made a great holiday. However, the team at Haus Valentin made the real difference as they provided such great service and genuine friendliness. They also worked so well together as a team.
Past experience - we've been twice in summer, and now six times in winter! My husband skis, I do not, so your many alternative activities are very welcome. You've got a winning formula, with that enthusiastic and able young team and the entire set-up. We brought two new friends this time, who said as we travelled home, "We'll be back!"
Thank you for a seriously great week. I booked upon the recommendation of friends who had stayed with you on more than one occasion and was not disappointed.
Been with you before, in summer, liked the chalet concept as good for meeting people. Wanted to try snowshoeing as winter option, and loved it. Staff at Haus Valentin were extremely professional and nothing was too much trouble for them.
All-in-all. Top class. Appreciate the way that the staff ensure that you are aware of the options and are prepared to be flexible if you want to change plans. Thanks to all of the staff in what was a difficult week for them. A large independent group, staff illnesses and absences were taken in their stride by your people. Can't praise them hig(...)
I have just returned from a week's skiing holiday at Chalet Verena in Corvara and wanted to let you know how pleased I was with it. I was a member of a group led by Jan Pye and I expect that she may be contacting you with an overall thanks but I wanted to add my own individual one. Your staff there were all great. I had some wonderful skiing d(...)
Just back from Corvara and Chalet Verena where we've now stayed twice and two years before at Padraces. Again we had a wonderful time in the ambiance of the chalet underpinned by the excellent chalet hosts for whom nothing is too much trouble. Thanks to all the team which includes H.O.
Chalet Verena is an excellent spot for skiing in Corvara.
All staff, chalet and office very helpful, feel you are dealing with real people with an interest in your holiday.
Just wanted to let you know how much I enjoyed my week at Chalet Angelo in Corvara. All your staff were excellent - kind, friendly and very helpful. Many thanks. Marjorie Lomax.
Fifth time to Chalet Haus Valentin. Colletts is the only company that provides organised snowshoeing at a location where the skiing is also excellent. The ski hire is now improved with booking skis on line with a promotion code. The hire shop shuttle bus was also very useful covering the shortfall of a minibus at HV. Another excellent Holiday (...)
We had a fabulous holiday and really didn't want to come home. We have been thinking about how we might get back out again before the end of the season, but wit a new granddaughter due on 27 March I don't think that will be possible! So I'll probably have to be content with looking at the brochure and planning our trip for next year.
I was so (...)
A really excellent holiday. The strength is in the teams you put together who really seem to enjoy their work and are outstanding in their friendliness and help they give to their guests. It makes it more of a houseparty amongst friends. Best not to diversify too much but the safari type holiday from place-to-place each day is appealing for bo(...)
Dear Tom and all your brilliant staff, I must write to you to congratulate you all for a most wonderful trip to Pedraces. It was with quite a bit of trepidation that I booked for 32 older skiers to go to the Dolomites with Colletts. However I had nothing to worry about. From the very first contact with your office I was reassured and all bo(...)
Hi, Our party have just been to stay at Arabba in the El Table apartment in the Dolomites and have had a fantastic time. May I take this opportunity to say what a great time we all had, the Staff looked after us so well and the accommodation and especially the delicious meals at the Hotel each evening were the best we ever had. The ski-ing tr(...)
I just had to let you know that we've had another excellent holiday at Haus Valentin. All the staff from our last visit had moved on, to be replaced by an equally friendly, knowledgeable and helpful bunch. The lovely Emily was there too, helping out - we had met her there 2 years ago. Our friends Glenn and Pat enjoyed it immensely too. Glen(...)
We had a great week on our first visit to the Dolomites and with Colletts. Hopefully it will not be our last. Chalet Alpi in Corvara was very comfortable and we much appreciated all the ski guiding, general organisation and friendliness of the Colletts staff. Thank you.
I can not begin to really tell you what a fantastic week Maxine and I had! My return to the Dolomites after many years was a dreamscape of wonder and overwhelming beauty. Fantastic snow and superb weather. Alpe di Siusse was the pinnacle of the week.....every corner offering a breath halting moment. The Hidden valley was also a major highlight(...)
Back just yesterday from a glorious week of skiing in the most spectacular location. Perfect weather conditions of deep snow and lots of sun. Each day something new, from seeing the beauty and extent of the Dolomites, from the vantage point of the Marmolada (over 3000m), to skiing the peaceful, relaxing and simply beautiful Alpe di Suisi an(...)
On every occasion I have contacted the office all the staff are helpful, knowledgeable and friendly. We were on a delayed flight into Venice from Manchester and Lynne dealt with the situation brilliantly. The delay must of had an impact on all the arrival arrangements re transfer and at the chalet. It was all dealt with efficiently and without(...)
What a wonderful holiday we had with Colletts. The staff were a wonderful enthusiastic group of young people, we (the only ones there from Africa) felt very much at home, loved being with people of all ages and cannot commend you all enough for giving us such a great week. We were very sad to leave.
The staff at Haus Valentin were helpful, courteous and enthusiastic hosts: congratulations on selecting such excellent young people. We had a fabulous week's holiday. Thank you.
Our friends had been with you before, and arranged the holiday. Lynne gave us her mobile number and was extremely helpful when we needed her. We had the most wonderful holiday. Simply can't be faulted in any way.
The week in Badia offered a convenient way for us to do something that would have been much more difficult to do on our own, and to do it with expert advice as well as the option of good company. Thanks to all your friendly and efficient staff, both in the UK and in Badia.
We chose Collett's again because we like the way your holidays are organised and how enthusiastic and committed your staff are. We chose Badia again for the combination of winter activities available. My wife Sara is a skier, but I'm not, and Badia has enough variety in sking and snow-shoeing routes to keep us both happy for a week.
love the resort, the chalet is very comfortable and convenient, the staff are amazingly helpful and friendly and chalets in Italy are very hard to find - we will definitely be back
Being a lone skier, I was looking for a chalet style operation in Italy and you filled the bill. I had a great week's skiing. The atmosphere was very friendly and relaxed, and the staff had just the right level of informality. Very enjoyable. I will have to see about coming back!
On behalf of our party of 9 we would all like to say what a wonderful time we all had on our ski holiday with you all. Chalet Haus Valentin staff were outstanding, so friendly and helpful. The ski guiding allowed us stress free skiing all day long. We are all already planning our next trip with you all. Thank you so much for giving us such a w(...)
I think Collett's have a lot for which to thank their staff. I have never met such an amiable, helpful, charming and worldly staff in any organisation. The model by which you select them should become a norm within the industry. A very large thank you to all your staff both in UK and especially in Italy.
Dan and the team at Chalet Haus Valentin were superb and should be congratulated. It is the quality of your staff which most impresses me about your holidays. Previous good experiences with Colletts. I like small, friendly, informal settings and I very much appreciate having someone lead us around the area ....
Recommended by my brother-in -law and partner who had enjoyed a snow -shoe holiday with you based in Pedraces a few years ago. Formula with hosted apartments, office hour, possibility of intineraries appealed. The stay in Arraba was a perfect break for me and the children. The combination of warm welcome of the hosts, immaculate and comfortabl(...)
One of our party booked Collett's, he had been previously, and was trying to please skiers and walkers. Staff were brilliant, very helpful and friendly, they all seemed so happy and obviously enjoy their work as they all seem to do many seasons, great idea to have couples working together, lovely happy atmosphere.
The staff at Haus Valentin welcomed us straight away and made us feel very comfortable. Nothing was too much trouble. We found Dan, Flee and Terry were very professional and extremely good company. Terry did a fantastic job when he took us on the Sella Ronda. He had a tough job as he had a big group but he managed it very well and he made sure(...)
Dear all, Such an early start yesterday that we forgot to add our comments to the guest book. We had a fabulous holiday, thank you. Of course the great conditions helped but the ski guiding made the holiday for us, combined with the great company of really helpful and knowledgeable staff. I am trying to get all three boys sorted for a new y(...)
After a superb skiing holiday 2 years ago in Chalet Verena, Corvara, we decided to stay in Chalet Haus Valentin, Alta Badia this year. Another fantastic holiday blessed with perfect snow conditions. Dan and his team were exceptional hosts. We were with great like minded people and enjoyed all the 'guided' days on offer. I was introduced to sno(...)