Bracun was a great apartment. Marcus was very helpful, and the maid was very good. We liked the sauna, steam room too.
All the team were very helpful, friendly and welcoming.
We’d our own thing most of the time, but enjoyed ski days out with Sandy and Robin, and Julia enjoyed her snow-shoe day with Alex.
We have been walking in the Dolomites with Colletts, and we have also enjoyed many ski trips in the same area, so we thought we would try your offer in the area.
Thanks to all the team for our great holiday.
Very welcoming considering how late we arrived! Friendly and efficient staff and excellent cook. They made skiing without my family most enjoyable.
Nothing could’ve been better - Your staff were amazing this year. All of them.
Ski guiding was fantastic, staff were always available, knowledgeable and eager to help. The whole setup was conducive to a great atmosphere in the chalet and led to easy social interactions with other guests.
Clare, Bolton Ben and Ben were all excellent and we skied with each of them twice, they were a pleasure to be with and our holiday was made by them. We were lucky as the resort was very quiet and we had some of the slopes to ourselves! Everything was organised to suit us so we consider ourselves very lucky. Rob did our transfer which was excellent.
We are repeat customers - We have always found the staff to be excellent in the resort so you have definitely got it right with your recruitment!
I made a late enquiry. Your staff (esp Peter Critchlow) most helpfully found me a room in Chalet Gumina near to Haus Valentin, with access to the skiing programme and meals in HV.
Have travelled with Collett's several times before and know that I am likely to meet compatible people with whom I can ski - as I come out on my own. Also that the chalet/ski staff are always most pleasant and dedicated.
This was our first time skiing in the Dolomites - the skiing is extensive and the slopes are very well maintained. The local Collett's team were excellent. Their professionalism and enthusiasm greatly enhanced our holiday experience.
A huge thank you to your staff, Millie, Alex, Ollie, Jim, James and Justin at Haus Valentin. Despite it being a difficult week for them personally with illness and injuries they ensured all guests were well looked after and their holiday expectations met.
Thanks also to Caroline your area manager who managed a large ski group to Cinque Torri and The Hidden Valley with great skill as well as being a delight to be with.
We were particularly impressed by the outstanding knowledge of the area, and professionalism, of Caroline (Manager, based in Arabba) who came over and led one of the ski days with us. She pointed out interesting local features throughout the day, explained the mountain topography, and answered our numerous questions happily. Complete star. The Badia staff were also excellent - Millie, particularly, looked after us splendidly, and we grew very fond of her in a few short days!
All the staff were really helpful and kind. They made my stay and first experience in snow shoeing great. I can't ask for more.