Make a booking
If you would like to make a booking for a skiing or snowshoeing holiday…
Collett’s is small enough to deal with every booking with great flexibility and in considerable detail, so you get exactly what you want from your time in the mountains. We hope you enjoyed the website! Our office is staffed by Tom & Dee Collett, Phil Melia, Lisa & Pete Critchlow, Viv Wilkins, Tony Stirland, Kelly Richardson, Jenny Allan and Sam Chandler. We know the areas intimately and will be happy to help you select the right accommodation. We will also provide the highest levels of personal service and attention to detail from your initial enquiry through to the end of an unforgettable holiday. The simplest way to make a booking is to call us on 01799 513331 or 0044 1799 513331 if calling from outside the UK
Alternatively click on the ‘Winter Holiday Enquiry’ tab above to make an enquiry. We will reply within 24hrs. Or 48hrs at the weekend.
Our offices are open today from 9am to 5.30pm.
We are happy to reserve accommodation without commitment if you need time to make travel arrangements or finalise plans with family or friends. We will send you a booking confirmation form and log on to our website, whilst holding the accommodation in your name. On logging onto our website, accepting the terms and conditions and making a deposit of £75 per person, we will immediately reconfirm your booking. Deposits can be paid by debit or credit card through our online portal.
There are no charges for UK cheques or debit cards, however there is a 2% charge for the use of a credit card. The final balance is due eight weeks prior to your departure.
Two weeks before your holiday we will send your final correspondence with more information about your forthcoming trip, which will whet the appetite and help you hit the ground running. We also send you a good walking map of the area.
Collett’s is small enough to deal with every booking with great flexibility and in considerable detail, so you get exactly what you want from your time in the mountains.
Collett’s Mountain Holidays Booking Conditions
1. CONTRACT: Please read these booking conditions carefully as they, together with the specific information in your booking confirmation, form an important part of your contract with Collett's Limited (company number : 03467538 whose registered office is at Market House, 10 Market Walk, Saffron Walden, Essex, CB10 1JZ) trading as Collett's Mountain Holidays.
2. PRICES: We reserve the right to alter any of our advertised prices. Our prices were set on 31 October 2019, and the reference exchange rate was 1.159 (as published by the Financial Times). You will be advised of the current price of the holiday that you wish to book before your contract is confirmed. All prices quoted are fully inclusive of non-optional charges.
3. SUPPLEMENTS: We reserve the right to apply a supplement to your holiday after you have booked in the event of increases to the costs of supplying your holiday, which might result from changes in the cost of fuel or other power sources, accommodation costs, costs of compliance with local rules and laws, exchange rate fluctuations and/or government action (including changes in any levels of taxation such as VAT). Supplements will not be applied within 20 days of your arrival date.
4. MAKING A BOOKING AND PAYMENT: When you have chosen your accommodation and you make a request to us to book it, you must pay a deposit of £100 (or £150 for our Ski Safari, Camino de Santiago and Hut to Hut holidays), or if you are booking within 8 weeks of your arrival date the full cost of the booking. Your booking is only confirmed and a contract between us will only exist when a) your party leader has ticked the box on our client portal confirming that they accept our terms and conditions; b) we have received in cleared funds a deposit of £100 or £150 (as appropriate) per person; and c) we have issued our confirmation by email. Please check your confirmation carefully and report any incorrect or incomplete information to us immediately.
5. FINAL BALANCES: If you have paid a deposit, the ‘final balance’ of the cost of your holiday is due 56 days (8 weeks) before departure. If the balance is not received on time, we will remind you that it is overdue. If you then do not pay within 7 days of this reminder we reserve the right to cancel your booking and retain your deposit.
6. INSURANCE: It is essential that you take out adequate and valid insurance, which should include (without limitation) cover against the cost of cancellation by you, assistance (including repatriation) in the event of accident or illness, and third party liability for injury and damage. We recommend that your policy is as extensive as our recommended insurance policy, details of which can be found on our website. Insurance premiums in respect of travel insurance purchased from us are non-refundable and non-transferable.
7. BOOKING CHANGES: After our confirmation has been issued, any requests for changes must be sent to us in writing by e-mail or post, by the person that made the booking. We cannot guarantee that we will be able to accommodate your request but we will try to do so. If you change the number in your party, the accommodation price will be re-calculated. If the party size is reduced, this is likely to mean the remaining members paying more due to under-occupancy.
8. CANCELLATIONS: If you want to cancel your booking, the person who made the booking must send this in writing to us, by email or post. You will be charged a cancellation fee as follows: If you cancel (this is the date on which we receive your written notice of cancellation during the hours of 9am to 5.30pm):
More than 57 days before your arrival date: deposit only;
Between 56 and 43 days before your arrival date: 25%;
Between 42 and 29 days before your arrival date: 50%; and
Within 28 days of arrival date: 100%
Charges are shown as a percentage of your total holiday cost (including any excursions).
9. YOUR RESPONSIBILITY FOR YOUR BOOKING: When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. This means that you are responsible for making all payments due, notifying us if any changes or cancellations are required and for receiving the confirmation and keeping your party informed.
10. OUR LIABILITY, CONDITIONS of CARRIAGE & LIMITATIONS: (a) Our obligations, in providing any accommodation or service included in your holiday, are to take reasonable skill and care to arrange for the provision of such accommodation or services. Therefore, providing we have selected our providers with reasonable care and skill, we will have no liability to you for anything that happens at the accommodation or any acts or omissions of the provider or other service providers. We will also have no liability in the following situations: (i) where the accommodation or services cannot be provided as booked due to circumstances beyond our control or which amount to "force majeure" (including, without limitation, terrorist activity, natural disasters and adverse weather conditions); (ii) where you incur any loss or damage that could not have been foreseen at the time of your booking, based on the information provided by you; (iii) where you incur any loss or damage that relates to any business activity; (iv) where any loss or damage relates to any services which do not form part of our contract with you. (b) Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of 2 times the cost of your holiday with us. We shall have no liability where the cause of the failure to provide, or failure in, your holiday or any death or personal injury you may suffer is not due to any fault on our part or that of our agents or suppliers, because it is either attributable to you, or attributable to someone unconnected with your holiday and is unforeseeable or unavoidable, or is due to unusual or unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or an event which neither we, nor our agents or suppliers could have foreseen or forestalled. We will only accept liability for negligent acts or omissions of our employees, suppliers, sub-contractors, servants or agents providing they were at the time undertaking work authorised by us. (c) Our liability will also be limited: in accordance with and/or in an identical manner to the contractual terms of the companies that provide us with third party services (such as accommodation and transport) and these terms are incorporated into this contract; and by any relevant international conventions which apply to, or govern, any of the accommodation or services included in your holiday with us. Other than as set out above, and as is detailed elsewhere in these booking conditions, we shall have no legal liability whatsoever to you for any loss or damage.
11. ROOM ALLOCATIONS: All accommodation is allocated by us. We will not accept liability for any complaints based on one bedroom being deemed less attractive than another on account of its size, views, character and/or location. The provision of a bedroom with a balcony will only be guaranteed if a balcony is requested verbally at the time of booking by you, then, if available, in writing on the booking form and finally confirmed in writing by us. We reserve the right to change your accommodation, provided the accommodation allocated is of the same or superior category to that originally booked.
12. SPECIAL REQUESTS: Any specific requests by you, such as matters concerning diet or allergies, must be advised to us on the booking form. Whilst endeavouring to fulfil all such requests, we shall not be liable to you if we fail to do so.
13. IF WE CHANGE OR CANCEL YOUR BOOKING: We may occasionally have to make changes or cancel your booking and we reserve the right to do so at any time. Changes If we make a major change to your holiday, we will inform you as soon as reasonably possible if there is time before your departure. You will have the choice of accepting the change of accommodation, or you can take any alternative accommodation we are able to offer you (you will pay the increase in cost if the replacement is advertised at a higher price than your original booking, or receive a refund of the difference if it is less expensive), or a refund of the money you’ve paid to us. These options don’t apply for minor changes. Examples of minor changes include, but are not limited to, change of accommodation to another of the same or higher standard, temporary withdrawal of facilities or seasonal unavailability of amenities. Cancellation We will not cancel your travel arrangements less than four weeks before your departure date, except for reasons beyond our control (also known as force majeure) or failure by you to pay the final balance. If your holiday is cancelled you can either have a refund of all monies paid or accept an offer of alternative accommodation of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). Any amendment or cancellation fees you incur in terms of other arrangements you have made with other providers under separate contracts are not claimable from us. Please note that if a change or cancellation occurs because of circumstances beyond our control, for example as a result of the UK’s decision to leave the European Union, war, riot, industrial dispute, actual or threatened terrorist activity and its consequences, natural or nuclear disaster, fire, adverse weather conditions, flood, epidemic or pandemic illness and all similar situations we will have no further liability to you. No compensation, costs, damages, losses, expenses or any other sums, including the cost of securing alternative transport or accommodation will be paid by us.
14. BEHAVIOUR: When you book a holiday with us, you accept responsibility for the proper conduct of all members of your party during your stay. We reserve the right at any time to terminate the stay of any party member(s) whose behaviour is such, in our reasonable opinion, as to cause or to be likely to cause danger, upset or distress to anyone else or damage to property. Full cancellation charges will then apply and no refund will be given. Furthermore, we shall be under no obligation whatsoever to pay compensation or meet any costs or expenses (including but not limited to alternative accommodation) you may occur as a result of your stay being terminated. In addition, you agree to fully reimburse any accommodation provider concerned for the cost of any damage you cause to the accommodation in which you are staying before the end of your stay if the cost has been established by then or as soon as it has been established if later. You must also indemnify us for the full amount of any claim (including all legal costs) made against us by the accommodation provider or any third party as a result.
15. FINANCIAL PROTECTION: The monies you pay to us for your holiday are protected by means of an ABTA bond provided by Travel & General Insurance Services Limited. This means that, if in the unlikely event of our insolvency your holiday can't be provided, you will receive your money back or, if your stay has started, arrangements will be made for you to be able to continue as planned.
16. DATA PROTECTION: Please be assured that we have measures in place to protect the personal booking information held by us. This information will be passed on to the principal and to the relevant suppliers of your travel arrangements. The information may also be provided to public authorities such as customs or immigration if required by them, or as required by law. Our policy can be viewed at www.colletts.co.uk
17. ABTA: We are a Member of ABTA, membership number W6883. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of notifying us of your complaint; it will not determine how your complaint should be resolved.
18. SKI SAFARI: Your guide, itinerary and accommodation shall be supplied by MSA srl trading as Arabba Holidays, for which Collett's Limited acts as an agent. Consequently each Ski Safari is neither run nor controlled by Collett's Limited and we are therefore not responsible/liable for its provision or for anything that happens during the course of its provision by Arabba Holidays. You therefore acknowledge that Collett's Limited acts as the disclosed agent of Arabba Holidays, and you agree that in the unlikely event that you need to make a claim, you shall make this against Arabba Holidays, and not Collett's Limited.
19. CONDITIONS OF SUPPLIERS : Many of the services which make up your holiday are provided by independent suppliers. This is particularly relevant to all our “Point to Point” holidays where your transport (unless provided by us), accommodation and food will be supplied by third parties (whose identities are available at www.colletts.co.uk/thirdparties) and for whom Collett's Limited acts as an agent. You therefore acknowledge that Collett’s Limited acts as the disclosed agent of these third party suppliers. Those suppliers provide these services in accordance with their own terms and conditions which will form part of your contract with us. Some of these terms and conditions may limit or exclude the supplier's liability to you, usually in accordance with applicable International Conventions. Copies of the relevant parts of these terms and conditions are available on request from us or the supplier concerned.
20. LIFT CLOSURES: We will not be held responsible for the closure of lifts during the winter season for any reason. In the event of lack of snow, we cannot be held liable, but will endeavour to make mutually suitable arrangements, and these may incur additional costs to you.
21. EXCURSIONS: Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of your package holiday or contracted arrangements provided by us. All excursions are supplied by third party suppliers and are subject to their own terms and conditions. They do not form part of your holiday and are not governed by the Package Travel, Package Holiday and Package Tours Regulations 1992. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.
22. DELAYED TRAVEL: Collett’s can take no responsibility for repercussions concerning delayed flights or other travel arrangements. If your flight, bus or train is delayed, your allocated transfer will wait for up to 60 minutes – but no longer. We cannot wait any longer because our drivers are on time limits. So, if the delay exceeds 60 minutes, we either (1) allocate you to a later Collett’s transfer free of charge subject to seats being available or (2) in the event of there not being a later transfer, we will endeavour to book you a taxi transfer, although this will be at your expense. We thank you in advance for your patience and understanding in the event of your transfer being delayed due to the delayed flight of other guests.
23. PASSPORT, VISA & IMMIGRATION REQUIREMENTS : Your specific passport and visa requirements, and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements.
24. ACCURACY: (i) We make every effort to give accurate information on our website but cannot be liable to you in the event of changes, which occur after information has been published on the website; and (ii) Any view expressed on the website is the personal view of a member of our staff. Whilst our staff will express personal opinions based on first-hand knowledge of the resort, the final choice of holiday remains yours. We will not accept responsibility for any verbal statement made by a member of our staff unless it is confirmed in writing prior to the start date of your holiday with us.
25. COMPLAINTS: In the unlikely event of any dissatisfaction with the accommodation or any of the services provided during your holiday, the matter must be reported immediately to our resort manager who will endeavour to put things right. You should also try to find a solution whilst you're on holiday. Unless the opportunity for rectification of complaints is given to our resort manager whilst you are in the resort, we will not accept responsibility at a later date. We will not accept liability for complaints unless a complaint form has been obtained from the resort manager by you, and then completed and signed by both you and the resort manager. If we are unable to resolve the complaint satisfactorily during your stay, please follow this up within 28 days of your return home by writing to Tom Collett at 3a Market Hill, Saffron Walden, Essex, CB10 1HQ giving your booking reference and all other relevant information. We will not accept liability for complaints made outside this period. Please keep your letter concise and to the point. If you fail to follow the requirement to report your complaint in resort we will have been deprived of the opportunity to investigate and rectify it and this may affect your rights under this booking. Please also see clause 17 above on ABTA.
26. DISPUTES: Any dispute or claim arising out of this contract that can't be settled between us can be referred by you to ABTA’s dispute resolution (see clause 17) or court.
27. JURISDICTION: You agree that the courts of England and Wales have exclusive jurisdiction and that English law shall apply.
28. FOREIGN & COMMONWEALTH OFFICE TRAVEL ADVICE: You should always check FCO advice on travel to the country you are visiting prior to travelling at https://www.gov.uk/foreign-travel-advice
Customer Reviews & Testimonials
Really faultless service from the office staff. Great the way staff anticipated our every need e.g. getting ski hire done quickly and obtaining lift passes for us. Saved hours of time, when you are in a resort for the first time and don't know the ropes.
We had a self catering apartment at Bracun, because we are vegetarian and like to cook (...)
My husband and I have returned from yet another fantastic holiday with Collett's. Outstanding location in Erhwald Austria. Colett's staff team were excellent in their local knowledge of walks and various other pursuits as well as ensuring all guests expectations were met. A fantastic team thank you Kate Ben Anna and Andy for the challenges la(...)
Bracun was a great apartment. Marcus was very helpful, and the maid was very good. We liked the sauna, steam room too.
All the team were very helpful, friendly and welcoming.
We’d our own thing most of the time, but enjoyed ski days out with Sandy and Robin, and Julia enjoyed her snow-shoe day with Alex.
We have been walking i(...)
Ski guiding was fantastic, staff were always available, knowledgeable and eager to help. The whole setup was conducive to a great atmosphere in the chalet and led to easy social interactions with other guests.
Clare, Bolton Ben and Ben were all excellent and we skied with each of them twice, they were a pleasure to be with and our holiday was made by them. We were lucky as the resort was very quiet and we had some of the slopes to ourselves! Everything was organised to suit us so we consider ourselves very lucky. Rob did our transfer which was excel(...)
I made a late enquiry. Your staff (esp Peter Critchlow) most helpfully found me a room in Chalet Gumina near to Haus Valentin, with access to the skiing programme and meals in HV.
Have travelled with Collett's several times before and know that I am likely to meet compatible people with whom I can ski - as I come out on my own. Also that th(...)
This was our first time skiing in the Dolomites - the skiing is extensive and the slopes are very well maintained. The local Collett's team were excellent. Their professionalism and enthusiasm greatly enhanced our holiday experience.
A huge thank you to your staff, Millie, Alex, Ollie, Jim, James and Justin at Haus Valentin. Despite it being a difficult week for them personally with illness and injuries they ensured all guests were well looked after and their holiday expectations met.
Thanks also to Caroline your area manager who managed a large ski group to Cinque Tor(...)
We were particularly impressed by the outstanding knowledge of the area, and professionalism, of Caroline (Manager, based in Arabba) who came over and led one of the ski days with us. She pointed out interesting local features throughout the day, explained the mountain topography, and answered our numerous questions happily. Complete star. The(...)
Collett's staff in House Valentin couldn't do enough to help us. My daughter and I had a fantastic holiday. Cleanliness was of a very high standard and the food was great. Thank you to all of them.
Another fab week with a great bunch of folk and such great levels of service. We could not recommend this company more highly. My only worry is that all our mates will now book and we won’t get a look in!! One little request. Any chance of a base in San Cassiano. Our favourite village in the Dolomites. Thanks
The group of friends I normally ski with have sadly fallen by the wayside and in the absence of like minded souls I have been forced to 'go it alone'. Having walked in Corvara ( with Collett's ) a couple of years ago I promised myself I would return to ski in the Dolomites - that ambition was achieved this year and whilst I was apprehensive at(...)
A superb three-generation family holiday. This was a particularly special holiday for us of taking grown-up kids and a three-year-old grandson son on his first trip to the mountains. Based on several holidays with Collett's, we put ourselves in your capable hands and nothing disappointed from the booking right through to a very happy family ar(...)
Overall I would say a huge thank you to all the team at Collett's. I had no preconception of how you would be except that previous group holidays with other companies haven't been great - but you outshone those very easily. well done and I hope you continue to be successful
I am very glad and thankful to my friend Mr. Amir Azimi who introduced Collett's Mountain Holidays to me. The company staff were very helpful and nice and The Serena hotel which I stayed was so good and kind staff.
Everything was really, really good. We have booked the same again - what more is there to say. My main requirements are a catered ski-in/ski-out chalet and ski-guiding, so Collett's at Chalet Angelo is perfect for me. It would be lovely if you could arrange it in more villages. If I were pressed to make a criticism the cakes were not up to the(...)
Appreciated all the company at evening meal particularly Caroline who came over from Corvara one evening and was especially attentive.
Relaxed approach welcomed - Regular customer. Enjoy Collett's set up
Cat’s catering was superb-the meals were delicious.
All of the chalet staff went out of their way to help our group at all times-they were all without exception an enthusiastic,lively,interested and engaging group(very well recruited!)
Having the staff as tour guides made our week much easier than usual and as a result we skied much more t(...)
Just a great set up and always relaxed but professional. I great time to chat and get to know the staff and other guests.
It is a nice touch that the hosts sit down and eat with the guests, don’t change that.
I don’t know how you carry out you recruitment but I have been going for the last two years and the staff are have all been effici(...)
We have previously experienced both summer and winter holidays with Collett’s and have always had a great time.
Thanks to everyone at Collett's Mountain Holidays for another great holiday. We will be back!
Chalet staff were brilliant. Fantastic porridge in the morning in the hot croc. Nothing was too much trouble. Excellent accompanied activities and understanding of people’s needs
Couldn’t fault it.
Possibly a little more adventurous in terms of local specialties, but the food was very good and my gluten free daughter was w(...)
Previous experience was very good. We had a mixed group - some wanting to walk and some to ski so it was important that the walkers were catered for. But one of the biggest factors is that - unlike so many companies - you provide single rooms at no extra cost. When is the rest of the industry going to wake up to the fact that not everyone is a(...)
Super food. My particular requirements were well catered for.
The Hotel Melodia spa was so enjoyable that I usually missed most of office hour....
Ski safari - the group was too big and disparate in outlook. For two days we skiied together and there was no 'sweeper' Not particularly enjoyable either for those who wanted to bomb and those(...)
Very helpful with our many questions about all facets of your operation, the details of the lodging and the entire operation.
This was our first Collett's vacation.
The staff was extremely pleasant to work with and very helpful in guiding us towards the next day's planned adventure.Skiing with them was delightful. Strong positive referra(...)
All staff at the chalet were excellent throughout the stay. I could not fault any of them and every member of the staff would go out of there way to be helpful.
All of the team were excellent throughout the week. Particular commendation to Kat in the kitchen for preparing some marvellous meals and making an effort to produce tasty and appe(...)
Darcy in Chalet Angelo was my guardian angel throughout the week with blond Max a close second. They made my holiday and looked after me so well in the chalet and on the slopes. Thank you.
A friend recommended Collett's! The food at dinner was delicious. One minor improvement would be slightly more variety in the vegetables - I think we had carrots and peas several days running.
I enjoyed the ski itineraries which I joined - especially the Hidden Valley one - but group size did mean that there was quite a bit of waiting around.
My husband and I have just returned from a wonderful two weeks in Corvara in the Bracun self cratering apartment. We had a fabulous time throughout. The apartment was first rate and the owner Marcus could not have been more helpful. It was great to be able to walk just across the road for office hour at Chalet Roch, and our wonderful morning s(...)
The meals at the Verandarama were excellent. Good salad bar and nice choices for all courses.
Snow shoeing - on two days I selected the easier walk but was the only one. As one was a low level walk it was agreed that just myself and one staff member could still go which was fine. The second time, a second member of staff was drafted in to (...)
The meals at the Verandarama were excellent. Good salad bar and nice choices for all courses.
Snow shoeing - on two days I selected the easier walk but was the only one. As one was a low level walk it was agreed that just myself and one staff member could still go which was fine. The second time, a second member of staff was drafted in to (...)
Came with you in the summer and have skied in the Dolomites before but not Corvara.
Big thanks go to our 2 main guides for the week that put up with us - 'Prince Charming' Max and Darcy - loved their consideration for a single lady of 70 that skied with us - they carried her skies everytime it was required! All staff went above and beyond -(...)
We had a fabulous week for a very special family holiday. We brought our three-year-old grandson on his first visit to the mountains and the staff couldn't have been more wonderful with him, making him an early tea when he came in from lessons worn out, transport from Angelo to his kindergarten and ski school. For the rest of family, this supp(...)
We had a wonderful week with Collett's at Corvara. Best skiing ever! The Collett's team were fantastic - really made the week. The food was good - the new venue was very nice. Office hour was spot on and offered a good choice of activities for all levels every day. Having snow shoeing as well as skiing was a massive plus.
Thanks guys you (...)
We had a great ski week in the Dolomites with Collett's. We flew into Venice, via Zurich, from the USA and it was easy to meet the group at the airport for the bus transfer. We stayed in a lovely self-catering apartment which was a 3-minute walk to the lifts. Having the ski guides were a plus in that the area is very large and we never would h(...)
Was very impressed with the knowledge and friendliness of the staff, nothing was too much trouble. Will certainly be booking again, one of the best, if not the best ski holiday I've been on. Usually ski in France and the lack of lift Q's, quietness of the slopes are far better than Italy, as was the food.
All arrangements for our move between ski sfari and self-catering in Arabba went very well. Staff had excellent knowledge of piste area and were very solicitous when I had a fall.
We love the ski safaris. Thoroughly enjoyable two weeks - one on safari and one in Arabba.
This was our first holiday with Collett's and we were very impressed from the moment we arrived and throughout the holiday.
The staff were so nice and helpful, the food was excellent, and the guided skiing was a real bonus...the best skiing holiday we've ever had.
A big thank you to all the team at Chalet Angelo :-)
Everyone really friendly, and helpful. Food at Hotel Christian was great
Really appreciated the efforts of the Collett's staff in ensuring we were catered for. We really had VIP treatment!
Couldn't have been better. Nothing was too much to ask. Had been in Badia in summer, so knew what to expect. Superimpressed with the facilities in the(...)
We have just returned from our third ski trip to Corvara and can highly recommend your company to anyone without any reservations at all. Standard is excellent in all areas of your services. We are looking forward to booking our next trip for 2020.
We were very impressed with Kat's excellent cooking and the thought and consideration that went into the meals. Also Helen was very thoughtful making vegan cakes. As a vegan and vegetarian, we were not expecting such a high level
Absolutely - very, very impressed with the great team
I liked the idea of being able go on guided skiing days(...)
As on my two previous visits to the Angelo, everything was really excellent. The staff couldn't have been nicer, and nothing seemed too much trouble. They were all so helpful and also good fun. Cat's food was excellent: there was a very varied week's menu with very tasty and plentiful food. Breakfasts excellent too and a great choice. `Pr(...)
Our arrival was everything that we expected and your staff, as ever, are engaging and warm.
Haus Valentin was all that we could expect.
We have been before and have a long association with the company and appreciate your values.
We were a party of 11 skiers and walkers and had a fabulous week staying at Haus Valentin. The staff were excellent in every way. Professional, Friendly, Knowledgeable and fun, what more can you ask!?
A really great service, even to a text message when someone noticed that our flight was late. We were then able to reassure the office that we had made contact with our host at the airport and all was well. that was certainly a first! We were impressed!
We were transferred from the coach at Roch by mini bus to Angelo, that all went extremel(...)
We had a great week in Chalet Angelo, very enthusiastic and good team... Kat's cooking was excellent. Looking forward to the next trip.
Martin and I enjoyed another 5* holiday in the Dolomites. Our first stay in Angelo and we loved it. Everything about it was superb, you staff, in spite of having to deal with several staff changes at short notice hit the ground running and the service was fantastic. The food was tremendous. Your staff are always there in abundance with smiling(...)
Amazing evening meals. I love the way everyone eats together, it was so sociable and the chalet hosts ate with us too. They made us feel like we were the best guests they'd ever had. Everyone knew our names from day one and my husband was vegetarian and staff never failed to bring him the appropriate meal.
Staff were very adaptable and cha(...)
A great skiing holiday at Chalet Angelo.
I particularly want to complement Collett's on staff at the chalet. They were unfailingly pleasant and helpful and lead us on some great ski trips.
Kat needs a specific mention as the food during the week I was there was first class. Dinners especially were plentiful, imaginative and delicious(...)
We have been before and really enjoyed the experience, the helpful and pleasant staff, and excellent accommodation. The Collett's "concept" of hosted/organised activities is great.
We will definitely book with Collett's again, probably next winter
I had another amazing week in Chalet Angelo in Corvara.
The staff (completely new from last year) were so helpful and work really well as a team.
Everything about the chalet and the people is great.
Ps: can you please fix the gaggia coffee machine!!
Collett's formula enables a group of friends of mixed ability and requirements to have a sociable holiday together whilst satisfying everyone's requirements
Every contact with Colletts before departure, whether by email or phone, leaves you with a positive impression of the company. Friendly, helpful, efficient.....going the extra mile
The new dinner arrangement at Veneranda was generally very good. Had enjoyed travelling with them before, and not many other companies offering catered chalets i(...)
Wonderful stay at Chalet Angelo. For the first time this year we joined the guided skiing days which were fabulous - thanks to Ali and Darcy for showing us the area!
Just wanted to say how much all of the Whiskards enjoyed Haus Valentin. A brilliant introduction to skiing for our sons with a very friendly ski school. Amazing scenery, fantastic array of runs and wonderful weather too. Tim thoroughly enjoyed his snow shoeing experience and walking, expertly facilitated by various members of staff. The chal(...)
Very helpful - we wanted to ship ski gear ahead of time so we could add on a week in Italy before skiing - this went very smoothly.
This is our 3rd Collett’s trip. I would say this is best food we have had and the chalet staff were friendly and interesting people.
Organized ski groups enable my wife and I to ski at our own levels.
Thanks to all the amazing staff in Haus Valentin in Badia - all of you looked after us "Big and Little Troublemakers" so well - our family and friends group of 13 people with an age range from age 4 to age 81 all had a fabulous week in the beautiful sunshine and tremendously enjoyed all the things Alta Badia had to offer. We had skiers and sno(...)
We stayed in Chalet Bracun where our room was outstanding. The only improvement would be for tea and coffee making facilities to be available in the chalet.
The staff (all of them) at the Chalet really made the holiday special!
Your staff were all extremely helpful and informative, It was a pleasure to have them to take us around.
Recommendation and type of service that you provide. A relaxed but informative guide to activities which you can join in or not as you wish.
You always seem to have very good and friendly helpful staff. Wanted to go to Arabba found your sight 3years ago and this was my 3rd holiday. For overall value and scenery Dolomites are hard to beat!
Thank you for creating the perfect week of skiing for our family. The Dolamites are a fabulous setting but the quality of the ski hosts in Arraba and the ski days they arranged, turned a memorable week into what the children felt was the best ski holiday ever. The hosts were thoughtful, fun and went the extra mile to meet everyone's needs dur(...)
I am so grateful that Collett's skiing holidays in the Dolomites exist - perfect place, perfect set up! I don't know where you find such wonderful staff but you do an excellent job in recruiting, training and supporting such lovely, life enhancing human beings!
I would especially like to pass on my thanks and praise to Ben (bearded Ben fro(...)
We came on a hut to hut walking holiday last summer with Collett’s and enjoyed it so much we decided to come back for a ski holiday with our teenage boys and so glad we did....
What a great team: Greg, Sandy, Ali and John were the best hosts ever, fantastic ski guiding - different everyday, covered hundreds of kms during the week. Very know(...)
A great week at Haus Valentin, the staff made it. They were all excellent, knowledgeable, helpful, pleasant, and worked so well as a team. We very much enjoyed their organised days out especially as it was our first time in the Dolomites.
The young "Organisers" were brilliant all round - first class.
There was no cross country Itinery during the week of our stay but we were given good advice by the organising team, and undertook this activity by ourselves. Although we did not mind this at all, others wishing to partake in cross country skiing my prefer an organised event.
Admittedly we were blessed with near-perfect snow and weather conditions, but much of the success of this skiing holiday in the stunning beauty of the Dolomites lies at the door of Collett's in recruiting a delightful set of staff, providing good, well-priced accommodation with excellent food, and organizing "social skiing" which we thoroughl(...)
The staff at Haus Valentin, Justin, Olly, Millie, James and Jim, did an excellent job looking after us. They were good company, had plenty of patience, and nothing was too much trouble for them. They made our holiday very enjoyable.
Lovey staff, Clare, Ben & Robin were all great - Got all info needed from staff hence N/A answer, they anotated maps when needed - Good service on summer hols, wanted to ski in the Dolomites!
Booked Collett's due to the excellent knowledge, experienced and care of the staff in the office. This experience followed all the way through the holiday.
An amazing holiday with attention to detail of everyone's needs. Due to the wonderful caring, hard working staff.
Thank you all for an amazing time.
As a couple of staff members were quite new, overall knowledge was excellent, but always outstanding from more experienced staff.
Ski Day in Kronplatz should be limited to just a mini bus group, so that access to the main Kronplatz area is only one lift. Going by ski bus transfer leads to lots of lifts up to the main ski area and a limited (...)
This per-departure admin was faultless and personal so no issues...the proverbial breath of fresh air and glad to see that some people can get it right!
Your team at the airport and attendance to and at resort were really good despite having had a long inbound journey due to heavy snow. Dinner at Hotel Malita was always something to look fo(...)
Your team were very accommodating and added considerably to our stay. They are a credit to you company.
We have traveled with you for 6 consecutive years now and are totally bought into your service model.
You have a unique concept and delivery which is reflected in the level of your repeat business!
As a single traveller, to access the group skiing, and the social aspect of chalet accommodation.
Previous holidays have always been excellent.
Always find Colletts office staff very helpful and keen to meet holiday needs.
In resort, chalet staff always very friendly, personable and welcoming. Ski hosts were excellent, and personally it g(...)
We have travelled with you previously - you are the only company we are aware of that provides the mix of skiing and snowshoe walking that we enjoy, and the staff and guests are great company.
I just wanted to say what a fantastic holiday I had recently with Collett's. Not only is the whole concept of a Ski Safari such a brilliant idea, but Collett's go the extra mile in every way to make it an outstanding experience.
The 2nd night's accommodation was unreachable due to adverse weather conditions (lifts and ski runs closed) but w(...)
What an amazing place! We have just returned from a fabulous week in Badia, staying at Haus Valentin where we were royally looked after by Justin, Alex, James, Ollie & Millie. The food was exceptional & the winter walking great! We will be back....soon! Thank you so much.
A great week at Chalet Angelo skiing and snow-shoeing. The team at the chalet are welcoming, knowledgeable and great fun, and Cat's cooking is superb. Can't praise them enough. Scenery is stunning, and the good variety of guided snow-shoeing made it a memorable holiday. Thanks to all!
Fabulous ski holiday in Corvara 20-27 January
We were an extended family group of varying ski ability and age, a return visit for us, and we all had a fantastic week. We very much enjoyed the ski itineraries organised by Greg and Sandy who had excellent knowledge of the pistes and rifugios. They were also great company, had immense good humo(...)
Thanks to Clare, Ben and Robin for an excellent week and for the hard work of them and all your staff in getting us out of the resort after heavy snowfalls on the last couple of days.
We have just returned from another great week at Ciasa Roch in Corvara. We have to commend you on the recruitment of your teams as once again they were so efficient and friendly and helped to make the week such a great experience. Greg, Sandy, Ali and John worked so well as a team but were also delightful individuals. Petra and her team do (...)
You undersell the level of accommodation that I experienced during last week's ski safari. 'Often surprisingly comfortable' doesn't do justice to the splendid accommodation that I was lucky enough to have - particularly regarding cuisine. Yes, there was sharing a twin bed with another client and there was one night in a bunk bed, but there wer(...)
Great staff & accommodation in a beautiful location!
Lots to do including snowshoeing & skiing.
Food was superb, traditional, fresh & plentiful.
Would (& will) return.
Have been with you 4 years running. An excellent concept and excellent friendly knowledgeable staff. Staff at Haus Valentin who should deserve a special mention - James, Ollie, Alex, and Millie were particularly helpful at all times
We have just returned from a wonderful holiday with Collett's staying at the Haus Valentin in Badia. The friendliness and helpfulness of the staff was outstanding,We loved Badia and enjoyed the village feeling! On the staff’s night off they very kindly booked a local pub which was a very good choice! The food and accommodation were excellent (...)
We have used Collett's for our skiing holidays in the Dolomites since 2014. We love Italy and we enjoy staying in a catered chalet and meeting like minded people. We have nothing but praise for the Collett's staff who have been absolutely magnificent in helping us enjoy our skiing holidays - nothing is too much trouble!
Take a ski break to the Dolomites with Collett's and you'll never be alone on the slopes. The young confident and enthusiastic team organise whole day ski trips throughout the week as well as taking care of you when back at the Chalet. Thank you to the wonderful team at Chalet Angelo.
A very warm welcome on arrival at Haus Valentine by Milly and her fantastic team. The enthusiasm and efficiency of all the staff was admirable. I had two supper days skiing with Jim, another great day with Ollie to the ‘James Bond’ run (not sure of name) and a good day with Milly.
I really enjoyed the week, all made possible by the very imp(...)
We had a great week skiing. The weather was perfect and the scenery is stunning. We were looked after very well in Chalet Angelo. The staff were all great and worked hard. We enjoyed the ski hosting, no need to look at maps or plan routes, just ski and enjoy. Would love to return.
Our grateful thanks to the excellent staff at Chalet Angelo. They welcomed us and looked after us throughout week with charm, good humour and attentiveness, both in the Chalet and on our guided skiing. You can be justly proud of them. Thank you so much!.
I have never been as happy with any staff on any holiday I have ever been as I was with Claire, Ben, Ben and Robin. They are truly a credit to your company. Nothing was too much trouble for them. They regularly went above and beyond.
Been with you before and we are big fans. Even more so now. Will be returning.
My wife and I have just returned from a Collett's walking holiday in the Dolomites.Cant recommend it enough it was fantastic, we stayed at Haus Valentin in Badia all the staff were fantastic and met some nice people.
The team in Arabba were outstanding throughout. Claire, Robin, Ben and Ben were really terrific - not just helpful they were great company. Really excellent throughout! Thank you for a truly terrific holiday.
I loved my first attempt at cross country skiing so much that I would love you to organise a beginners week.
We have had a wonderful holiday.
ALL your staff are amazing. We really admire you for taking on people like Danny and for giving your young resort staff such a great opportunity. Thank you for an absolutely brilliant holiday.
All very well handled. Thank You - Collett's team were excellent in every regard. So friendly and helpful. We really enjoyed our holiday and would definitely use Collett's in the future.
All really well organised. Best I’ve ever experienced on a winter holiday.
We came away with other friends who were staying at Angelo. Al(...)
This was our first holiday with Collett's and won’t be our last.
The hosted apartments in Arabba suited us perfectly. Our hosts Claire, Ben, Ben and Robin made us feel so welcome . They were totally committed to ensuring we had a wonderful skiing holiday, nothing was too much trouble. Their attention to detail was amazing and was very much (...)
Enjoyed a great week in Hotel Panorama, Corvara which was very comfortable, with delicious breakfasts and dinners and very friendly and helpful staff. Collett's were very efficient and helpful both in England and Italy. I had a bad knee so only snowshoed once, but James was very encouraging and kind when our projected route lengthened from 2 (...)
We had a great week in Corvara, skiing. Nearly every day we benefited from, and enjoyed, the company of Sandy, Ali and John from Collett's. It was great not to have to get our heads around the piste maps, but to say where we fancied skiing, and using the local knowledge to use the best slopes and restaurants. We found their recommendations (...)
Truly outstanding holiday with Collett's in Chalet Angelo, Corvara. Staff were awesome. Food great. Cleanliness great. Skiing advice and hosting really appreciated. Thanks!
We enjoyed a fantastic week at Haus Valentin, in Badia, the team; Milly, Ollie, James, Jim, Alex and Justin (as well as Charlie, Tom and Danny from other properties) looked after our family group of 14 so well. We enjoyed skiing, snow-shoeing and fabulous hospitality. Thank you all for answering our endless questions and contributing to our wo(...)
I just wanted to say what brilliant staff you have employed at Angelo.
We stayed over the Christmas period and had a great time. Yes the snow and mountains were great but the staff made it.
Can you pass my thanks on to all the people who fed us; cleaned for us and took us out on great days out.
You've got a great recruitment process(...)
We had a fantastic week skiing in Corvara over New Year.
As always the staff in Chalet Angelo were efficient, friendly and helpful. This year though we particularly appreciated Danny very willingly offering to drive the minibus on the odd occasion when required. In previous years, we were very much told that this wasn't an option which when(...)
The chef had gone to great lengths to cater for both vegetarian and gluten free - the food was great and only complaint was there was too much of it!
This is my fifth outing with Collett's and again it has been amazing- the young people who looked after us were also lovely and couldn’t do enough to help - free transfers a real bonus
Warm up week for the season and the new faces were already well on top of their game with local knowledge and taking every free opportunity to find out more. The welcome, hospitality and meals were well up to Collett's usual high standards. It looks like Haus Valentin has another winning team in place for the 2019 season. We are already planni(...)
Another wonderful holiday with Colletts. This was our second holiday in Corvaro but our first time in Chalet Angelo and we were very pleased with both the location and the facilities.
The staff make the holiday: they are so welcoming and have everything so well organised. The hosts (skiing) were brilliant as usual and, given that our grou(...)
We have stayed with the company before. We would be reluctant to book with anyone else as we find the whole experience with Collett's outstanding
The entire experience with Collett's is second to none, I find it difficult to put into words just how wonderful everything is. We are made to feel so very welcome and quickly feel we are staying (...)
This is the 5th time I've stayed at Chalet Angelo but the 1st time I travelled alone! I was slightly apprehensive but I needn't have worried, the staff and other guests made me feel very welcome. The guided ski days are the main attraction for me and I wasn't disappointed. Many thanks Colletts once again for a brilliant ski holiday, I'll be back.
As always, the Colletts' Team excelled themselves - great company, great guiding (and even great driving skills on a snowy return journey!). Thanks to all of you - both in Arabba and back in Saffron Walden.
Sue, my wife, and I have just returned from a week’s holiday in Ciasa Roch, Corvara. We both had a terrific time and Petra and Erica the owners of the B&B were simply terrific as were Dani, Cameron, Alex and Danny from Collett’s.
We have in fact now re-booked Ciasa Roch for Christmas along with 6 friends as we just simply loved the flexibili(...)
We stayed at chalet Brigitte on b&b basis
Great idea enabling us to casually socialise with staff & guests.found staff very helpful & flexible especially with regard to skiing itineraries based on weather /snow & guests abilities
A fantastic holiday from start to finish, stunning scenery,super skiing & guiding, fabulous food, wine & company. Our appetite is whetted for the ski safari next.
Everyone I speak to is friendly, helpful and well informed.
We had a VERY snowy trip from Corvara on our departure and we thought our driver was superb and told him so.
Dinner at Grand Fanes was very good. We all very much enjoyed the salad bar each evening. A number of us couldn't manage four courses so had just a starter or just a main(...)
Could I ask that you please send on my sincere thanks to Tom personally and all the team for another splendid holiday in Corvara. This is our 10th trip with Collett's and we have enjoyed this as much as ever made all the more special given a three year gap. It is a delight to be able to ski such a lovely area we know so well with all the famil(...)
I've been using Collett's for 8 years now, always at Haus Valentin, and every single holiday has been brilliant without fail.
Special mention to the staff at Haus Valentin who as usual were exceptional. Nothing was too much trouble and they were a a real credit to themselves and an asset to Collett's.
Third time with Collett's after a few years' break and it was as great an experience as I remember from 2 previous holidays in the Dolomites. Thanks to all the staff who looked after us so well - not only the Collett's hosts in resort, but also the support staff with whom I corresponded before the trip. Also thanks too to the staff of Chalet B(...)
Have travelled with Collett's before and hope to do so again. The experience of being a client of Collett's is excellent and I will continue to recommend you!
Fantastic holiday thanks. We booked at a late date for Badia, so chalet rooms were not available, but the Hotel Melodia was excellent. We walked more than snow-shoed, and found excellent information from the local tourist office which highlighted the fact that there are many trails suitable for walking with or without “Yak-Tracks” in addition (...)
The Collett's team at Haus Valentin were very professional, very hard-working, and very nice people. They (seemingly) effortlessly made the place and the activities enjoyable, safe and entertaining. Haus Valentin was comfortable, warm and clean; and the food at breakfast and dinner was fresh and varied. The location, whilst off the main Sellar(...)
The best skiing in 20 years. Superb slopes with incredible scenery. The ski safari gave tremendous variety of locations over a wide area of the Italian Dolomites and introduced us to new friends. Accommodation varied in standard from pleasant rifuggios up on the mountains to good hotels. Evening meals varied from good to superb. Part of t(...)
Another great ski holiday with Colletts!
Many thanks to Cam, Dani and the whole team at Corvara for making our holiday simply amazing. From start to finish their attentiveness and knowledge made sure that everything ran smoothly from timely transfers, arranging lift passes, providing local knowledge/recommendations to arranging great ski tour(...)
We consisted of a group of 19, with 8 adults and 11 children aged 7-17, spread across 3 adjacent chalets in Arabba. The holiday was perfect in all ways. The Collett's staff were wonderful, an asset to your company- always really friendly, knowledgeable and helpful, seemed to love their job.
The location of the chalets was perfect, a short 10(...)
Yes, but is is a shame that Ryanair have changed their flight times so we were unable to get the free transfer. Luckily you kindly arranged new transfers.
We had a great skiing holiday with Collett's last year and this made us want to return.
Your staff are a real asset, nothing was too much trouble and they were great with our 2 boys (9(...)
As Angelo was booked, we were unsure where best to stay (in Corvara or Badia), the guy in the office was really helpful on the phone. Chalet staff were all wonderful, very welcoming!
Would have preferred dinner a little later (7.30 or 8pm) as sometimes a rush when you only get back at 5.30 and office hour is 6pm and dinner 7pm. Also often a(...)
The holiday was fantastic and chalet & ski-ing amazing. The guiding (which we didn't technically have!) was also top quality and a new standard has been set by Jack who located and arranged our skis, ready for us to jump on to, by the time we emerged from our lunch stop. This was despite 3 of us interchanging skis then placing them in differen(...)
Another wonderful holiday at Chalet Angelo in Corvara!...............it's like a home away from home.
Wonderful service, great hospitality, lovely food and such a friendly atmosphere.
Thank you Team Angelo..............I'll be back!
Skiing in the Dolomites has exceeded expectations. This was our second year with Collett's. The whole package is excellently executed - a good standard of accommodation at Chalet Angelo, great food from Brendon and the outstanding team led by Mike and Emma.
Ski safari was most enjoyable. Well run and connections good. A real treat to walk into a restaurant and have a table booked for lunch by Guilin. Neither runs nor lifts busy and weather and snow conditions pretty good. I’d like to do it again
Just got back from our first family week in the snow staying at Haus Valentin. We've been with Collett's many times during the summer but not the winter so we roughly knew what to expect. We were taken aback with quite how much we enjoyed it - admittedly we had perfect weather and perfect snow, but that combined with a superb chalet crew, grea(...)
21-28 January 2018
This was our first ski holiday with Collett's and we had a fantastic time. We were an extended family group and very much enjoyed the ski itineraries which could even challenge the more accomplished skiers in our group. We certainly managed a lot of skiing that week, all thanks to planning and knowledge of the area by Cam a(...)
Collett’s were very helpful when our initial booking at Chalet Varena Became unavailable. Location - Chalet in Corvara and possibility of snowshoeing for some of our party also langlauf. Outstanding friendly staff who made everyone welcome And I very much enjoyed the ski guiding.
The Collett's team were brilliant and went out of their way to make sure it was all very easy for us. We have been with you before and were looking for a good family holiday with an age range of 9 - 68, and you excelled
Great stay at appt in Rusada, Corvara, 2nd time with Colletts and great service as usual. Danni, Cam and the team were very attentive and helpful. Danni rearranged leaving transfers for my daughter to be able to travel with her godparents (my mistake as I assumed there was only 1 transport and had not specified the request in advance). Please(...)
The food was excellent. The card games etc in the evening were good. The bedrooms were nice. Staff were kind and helpful and patient. The guided skiing was good. The cook did a brilliant job
Thank you for helping make our ski trip so fantastic. Angus Katie Tom Chris and Rachel are a great team and couldn’t have looked after us any better!
Your offer of providing skiing and snowshoeing activities, which suits us perfectly. We had a great time on our holiday. The lovely staff were all wonderful - so friendly, helpful, cheerful, competent and caring. They accompanied us on some wonderful itineraries and it was always a treat to get back to the house after a great day out. We also (...)
Had heard about you from a friend who had done summer walking, I was searching internet looking for ski week in Dolomites and noticed your website
Previous holidays with Collett's gave us the confidence to know that our holiday would be catered for in a way which suited our needs. The friendliness of staff and their willingness to help in whatever way we required was outstanding and really made the holiday. This included the welcome given by Petra and her family at Chalet Roch.
The ski safari which we went on was excellent. The Refugios were far better than expected and the food was good. The host with us on the trip was Angus, who worked exceptionally well with the instructor Alex and between them made the week a great success. The second week was at the Panorama, which was outstanding. The staff, food and accommoda(...)
We had a great holiday. The Colletts staff were all very friendly, keen and engaging. Accommodation was fine and the options of taking part in colletts guided ski days, doing your own thing or a mixture of the two worked really well. Petra who runs the Casa Roch looked after us very well, food was copious and the ski hire although not as cheap(...)
A fantastic introduction to Snow Shoeing thanks to the enthusiasm, knowledge and commitment of all your staff which includes the administration team as well as those at Chalet Valentin. My best ever activity-based holiday and I will definitely be coming back every year. The chalet team were absolutely brilliant and their attention to detail an(...)
We are skiers but we wanted to try snow showing and have the option to ski. As it was we loved the snow showing so didn't ski in the end. The quality of your website and how my initial enquiries were handled also impressed me.
We had a truly fabulous holiday. Collett's were outstanding and the chalet staff were so friendly, knowledgeable an(...)
Previous experiences were Outstanding. Location is superb, holiday concept of join in or plan your own adventure suits us perfectly. Love the camaraderie in the hosted chalets.
Just keep on doing what you are doing - it works and we love it!
We had previously stayed 4 times at House Valentin so knew our way around without help from the staff who were busy with the others on the bus. We always enjoy office hour and the staff were available and didn't hesitate to answer queries and explain routes.We could not have wished for better ski hosting and routes, my best ski holiday yet.
Guiliano, the ski guide, gave us an excellent overview of the ski safari on the first evening and was very insistent that we ask him about anything at all that we needed to know.
All the accommodation and food throughout the ski safari was excellent. I would single out Albergo Alle Codole for their cuisine - a superb 6-course dinner on our (...)
Excellent in every way. lovely chalet - we were at the top - huge room with good view over Corvara: worth the 2 flights of stairs to climb.
The staff ( Mike, Emily,Sonny, Jack etc) were marvellous and their unofficial leading was much appreciated and enjoyed. They were all great fun to be with - intelligent, empathic,helpful, full of goo(...)
First winter trip to the dolomites. Excellent skiing, super staff and good food. Chalet Brigitte was comfortable, spacious accommodation and lovely breakfast. Good location too. 5 minutes to the slopes.
Chris, Rachel and Tom very helpful, great company, full of good advice about where to eat and ski.
Hotel Malita had good food, lots(...)
This was our third trip to Haus Valentin. As usual it exceeded all expectations.
The staff are so friendly,helpful and knowledgeable about the area.
The food, not forgetting the free flowing wine, was terrific. Certainly filled you up after a good day on the slopes.
The rooms were comfortable and warm. Could do with some big hanging hoo(...)
Another brilliant skiing holiday with Collett's. The hosting around the mountains was excellent, Caisa Roch (the new chalet replacing Verena) was very comfortable, dinner each evening at the hotel was very good and the shuttle service to the slopes worked well. It was our third trip to Corvara with Collett's and we will be back for a fourth.
Superb second snowshoeing trip with Colletts. To receive such outstanding service from dedicated staff is why so many people return year on year. You really do have the winning holiday formula and we look forward to many more fabulous holidays with you.
Good value for money - Recommendation from a friend and wanting to travel to this area you seemed to be one of the only UK companies to have hosted chalets. One of the best skiing holidays we have ever had and completely loved this area of Italy.
We love Collett's holidays, everything is organised from lift pass to best ski run in the winter or most amazing hike in the summer.The staff teams everywhere we have stayed are unfailingly enthusiastic, helpful and knowledgeable. The office team make the booking and admin effortless. This was our third time at Haus Valentin, rooms and food ge(...)
We have travelled with you x 3 in the summer to the Dolomites so know the area and Collett's - we knew things would be well organised and that your staff would be friendly, informed and helpful.
Fantastic stay at Haus Valentin. The hosts were superb and the chalet was always very clean and tidy.
I booked my very first ski lesson whilst in Haus Valentin. It was efficiently organised for me, and I was helped to hire my equipment. Staff also showed me how to use equipment, and were more than happy to take me down to the Ski School.
Love the down to earth approach. Always a great team and lovely like minded guests. And Corvara is a perfect base for skiing in the Dolomites
Very interested in hearing more about the walking holidays in Poland in 2019
We have had a couple of good summer holidays (Picos & Pyrenees) and love the Dolomites; the option of doing other winter activities besides skiing was very appealing; the photos on the Facebook page were what eventually seduced us into booking an extra winter holiday that we couldn't really afford, but it was the best ever, so well worth it!
Very helpful and informative. I returned to Haus Valentin after staying in the summer of 2016. Was wonderful to be back and be welcomed by Jane and Jack, such a lovely greeting and good to still see familiar staff members.
The food was really good, especially as I am a vegetarian, he does very well to do so many different choices and meals.(...)
Been with you many times and always had an excellent holiday.
Another excellent holiday, made even more special by the amount of snow and the care taken of us by all the staff.
Five of us stayed at Chalet Angelo over Christmas, we had varying levels of snow sport ability and interest, but we were all able to have a fantastic holiday. The setting is second to none, and the food was out of this world, to describe it as just chalet meals would do it a severe injustice. The staff were wonderful, always helpful and cheerf(...)
This is the second winter holiday I have booked at the Chalet Haus Valentin and both have been very enjoyable. The staff are very well trained, personable and put the client first. I was nervous about taking up skiing again, after a long time, but so glad I did. Jane and Sonny were particularly supportive, but all of them were great. I would d(...)
The lack of snow meant we could do some walks in the north that I hadn't done before - Longiaru Valley, Maureberg Summit and Wengen Wanderweg and these really made the week. The Collett's staff were, as always, friendly, warm, helpful and really really nice young people, a delight to meet. The Wengen Wanderweg day will stay with me for a very (...)
All staff without exception excellent and able to converse with all clients and very helpful
May be useful if staying in Badia to have a bus to Corvara for the longer skiing trips (Hidden Valley/Marmolada etc) in order to reduce time to get to the main ski area, but staff were flexible on the bus pickup points when they could and couple of (...)
I made a late enquiry which was handled quickly and courteously by your staff.
The cooking at Haus Valentin has become noticeably more adventurous - moving from 'good home cooking' towards competent restaurant standard.
I recognise that the accompanied skiing outings are inevitably determined by the particular group of guests in the chal(...)
We had another truly wonderful holiday with Collett's and won't hesitate to book again. All the staff at Chalet Angelo were extremely helpful and very caring. Sophie very kindly lent me her ski poles when mine disappeared from the drying room. Caroline, Charlie, Emma, Sophie, Mike, Dan and Brendan are all lovely people. Thank you very much.
The staff were super - really helpful, fun and knowledgeable, nothing was too much trouble and they worked really hard to make our stay a memorable one.
Considering the snow conditions were not ideal, I really enjoyed the week. The helpfulness and enthusiasm of the chalet staff and the conviviality of evening meals,etc was great. Skiing in the mornings was good but deteriorated in the afternoon and was tiring if we had to go a long way back to Badia.
As a result, I decided to have 4 days ski(...)
From the information it appeared that there was complete flexibility to join in or self guide. As very independent travellers more used to being inour motorhome on the continent doing our own thing this appealed to us. The hosted chalet also appealed as it again was a far more relaxed environment and atmosphere rather than being in a more form(...)
We had our second wonderful holiday with you. This year at the Panorama in Corvara and we could not fault a thing. All the Collett's staff that we met were so friendly, helpful and reliable. We will be back !
The staff at Haus Valentin in Alta Baddia were outstanding in every way. They literally made the holiday and I have never experienced this kind of service before. Highly recommend Jack, Jane, Sam, Adam, Jo, Alison(Sunny) they really are awesome. Thank you!
Really enjoyed the Collett's hospitality. The ski guiding was brilliant and allowed us to explore so much of the Dolomiti ski area. Thank you Arabba team.
I've always been happy with the service received from the team - it's good that a company are still willing to reserve rooms awaiting confirmation of numbers. This was my groups fourth visit to Chalet Angelo and were made very welcome as usual.
I'm not a "foodie" so it generally doesn't matter to me, but my group and even I found the qualit(...)
Absolutely great team at Chalet Angelo - very friendly, helpful and enthusiastic young people. They all did an outstanding job. Chef did superb dinners, every evening - I would recommend the chalet and Collett's services without a doubt! We have already booked again for next year!
We've just returned from Chalet Angelo in Corvara and are able to report another outstanding experience, characterised by the usual light touch dedication of the Collett's team and the sociability of our fellow guests, almost all of whom are serial returners. Thank you to everyone involved.
I have nothing but praise for the whole administration - emails are always responded to quickly and efficiently as are phone calls.
This was our sixth visit to Chalet Verena and as always we had a wonderful stay. You choose your staff very well and we have always met up with at least two from previous visits which shows how well you treat y(...)
Our first holiday with Colletts and we were not disappointed. We felt really well looked after by the hard working staff. Nothing was too much trouble. Particularly noticeable was the sense that they really worked as a team and were enjoying themselves. We travelled with two friends but soon found ourselves mixing in with all the other guests.(...)
This was our 3rd ski trip with Collett's in Corvara, Italy.
We had a great holiday which lived up to expectation. How Collett's manage to select their staff is a mystery to me, they are so good, friendly and go that last mile to give you wonderful service. I would not hesitate to recommend Collett's to my friends, and will certainly do so.
We have traveled with you in the past & so knew what to expect. The other hotel guests tended to be like mind individuals & so 'mixing in' is easy & effortless.
All of the team at Haus Valentin were great but Sam needs to be identified as outstanding & a credit to you.
Meals as usual in chalet Angelo were absolutely brilliant. I was really glad of the meal Brendan made on Sunday lunchtime before the ambulance picked me up because I didn't get home until 3.30am.
I wanted to try the winter experience with Collett's and liked the whole idea of skiing with people of similar ability. In a similar way to joinin(...)
We felt really well looked after by the hard working staff. Nothing was too much trouble. Particularly noticeable was the sense that they really worked as a team and were enjoying themselves. We travelled with two friends but soon found ourselves mixing in with all the other guests. This was largely due to the first class ski hosting organised(...)
Back office support prior to departure was as excellent as the last time we travelled with Collett's. Also, payment via the portal was simple.
Allowing self-caterers to join in Office Hour is a real plus point. Completely satisfied last time we stayed with you in Corvara.
Repeat booking previously excellent service - The staff were the best I have ever encountered in a ski chalet. It was also nice to meet Jenny from Colletts, holidaying in the same chalet, after I had made enquiries with her initially to book my holiday. My room was exactly as described and everything was excellent. Nothing was too much trouble(...)
Despite the apparent lack of snow this year in the area, all the runs were open and all lifts operating. We were well looked after by all the staff and had 6 days of great skiing.
The staff at Haus Valentin were amazing last week. They looked after us all so well - nothing was too much trouble. Sam and Jack even fixed up my luggage which had been damaged en route !!
The quiz night was the best of fun - they put their heart and soul into it and got everyone involved.
A brilliant holiday and I hope to be back s(...)
I wanted to discover the Dolomites and to see more than one resort. It was a ski safari and all the time was spent with the instructors, Pietro and Simon who were excellent.
You holidays provide a great deal of flexibility. Our party skied together all week either self-guided or guided by Colletts. Many others in the chalet adapted their plans to suit as they went along during the week switching between guided and self-guided skiing and snowshoeing. Everyone had positive things to say about their day in the bar at(...)
We have recently returned from a chalet holiday at Corvara in the Dolomites staying at Chalet Angelo. The whole experience was great and far exceeded my expectations. I knew before we went that there hadn't been much snow and was rather sceptical of the claims about snow making. As it happened the pistes were in excellent condition and as far (...)
I'm just back after a super week in Badia. What a great week at Haus Valentin. Many many thanks to Jack, Jane, Jo, Alison, Adam, Sam, Rachel and Charlie for super hosting and also to the other guests with whom I had a week long party.
Whilst I eat both meat and fish and I am not vegetarian, there was rather too much meat for my liking and the desserts were rather "ample" in portion size. I hate leaving food which has been served to me and I got through most of it - particularly after an energetic day on the slopes. However, the quality was excellent and I commend the chefs!(...)
I think you are a brilliant company and I think your staff are ALL excellent, mature, interesting, patient, fun and very very good cooks/bar tenders and guides. I cannot fault my holiday. I had a lovely time.
Yes, I think so. Ski-ing is obviously expensive with the lift pass/ski hire, etc. but chalet price very fair given the guiding and al(...)
From the recommendation of a group of friends who had previously stayed with Collett's - The staff in Chalet Angelo could not have done more to integrate everyone in the chalet and make us feel welcome.
By far the best skiing holiday we have ever had. The staff were OUTSTANDING and Collett's are a fantastic company offering high quality at great value. We will be back!
This is my 6th time with Colletts, and one of my most enjoyable stays (not that all the other times weren't great). As always all the staff just couldn't do enough for us, always at hand to answer any questions no matter how trivial they might be. We stayed at Chalet Angelo so a special thanks to all the guys there (Charlie, Caroline, Emma, So(...)
We have just returned from Chalet Verena in Corvara. We had a fantastic holiday the staff were great and the Chalet was perfect. Proximity to the lifts was a bonus especially when carrying the kids skis. Thank you Collett's for another fab holiday.
This is my 6th time with Colletts, and one of my most enjoyable stays (not that all the other times weren't great). As always all the staff just couldn't do enough for us, always at hand to answer any questions no matter how trivial they might be. We stayed at Chalet Angelo so a special thanks to all the guys there (Charlie, Caroline, Emma, So(...)
This was my 3rd skiing trip with Collett's, and once again we had an amazing week backed up by the wonderful team at Chalet Angelo. In short, if you are ever thinking of skiing in the Dolomites, Collett's is THE ONLY company worth dealing with. They make everything so simple. All you have to do is turn up and enjoy yourself.
The accommodation we used was not owned by Collett's , but was a good size. Although the owners did not come back to clarify use of kitchen and divide waste as they said they would. Although this was not a problem for us , but meant we didn't use dishwashers,
Office hour was an excellent way of planning our next day, the staff were extremel(...)
Your staff make the holiday. They are kind, cheerful, knowledgeable and enthusiastic.
The Dolomites is a fabulous area for skiing and also the food and facilities on the mountain. Collett's are lovely people to holiday with and with the other activities going on it is a much more rounded and interesting winter holiday.
The Chalet Hosts really made the difference and sets you apart from other operators
The Ski-hosting was exceptionally good - we had a big variation in ability in our group and despite that by taking 2 groups everyone was very happy
yes - booked after on line search and professionalism of website!
Numbers in group varied - maximum was 12 which I think was ideal - any more would be too many. As I was staying at the hotel - the only comment I could make was that on last day - it would have been Better if I had been told about dropping off ski procedure and the 'boot' box with shoes to change into when ski boots were returned. Your staff D(...)
The staff were superb, we were given refreshments then taken quickly to the ski hire shop to get our stuff fitted.
Tour staff were FANTASTIC. All of them had a great attitude, politeness and the ability to help, unobtrusively where needed. Yes, skiing is an expensive sport but Collett's offered value for,money with all the added advantages (...)
As usual an excellent holiday made even better by the Haus Valentin guys. Particularly impressed by them arranging office hour at the Melodia, because there were so many of us staying there this week.
On piste the hosting was excellent and, generally, we thought the 6 guys at Valentin, without exception, were possibly the best colletts group (...)
All staff were excellent however I would like to specifically mention the ones I had most interaction with Caroline, Charlie, George, Mike and Jane. They are all a credit to Collett's. Previous Customer and I really like the model you have as it works really well for someone traveling on their own.
We're just back from a week's skiing around Corvara and I would like to say a big thank you to the Collett's Team for making it our best ski holiday yet! The team at Chalet Angelo were super friendly and helpful, the rooms were lovely and well kept, the food was outstanding and the choice of ski or snow shoe days out were fantastic. Thanks o(...)
Just well done for a fabulous stay once more. It is really the staff who make such a difference. It is fabulous to see people who have been working for the company for a long time. It makes a real difference, their passion and enthusiasm does the company credit!
I've skied all over the world (for more than 50 years) and so many weeks a year I've lost count. The Ski Safari will forever remain in my memories - wonderful, fantastic week's skiing. Hope I can do it again.
The staff were really friendly and helpful. The hosted ski itineraries are a great way to meet new people. They give you the opportunity and confidence to explore new areas. It's a brilliant idea ?
We contacted the office a number of times regarding ski lessons. Pete was a pleasure to deal with.
Seb, Amy, John, Tracy, Tom, Chris and all the other members of staff were unfailingly helpful and friendly. John dealt with our family dietary foibles without a qualm and his cooking and Tracy's cakes were delicious every day.
During half t(...)
We were staying at the hotel next door to the Chalet Angelo where a large party of friends were staying, It could have felt awkward to have been the only ones from outside the chalet arriving for office hour but whenever we arrived, a member of staff would immediately come over to talk to us and make us feel welcome and included.
This was a(...)
Good apartment (Ciadin), well place and well appointed. The itinerary only included one day of cross-country skiing which is a shame as it was a primary reason for booking another holiday with Collett's. Howver, we made our own way back to Saré on the Thursday to ski again. Last time we went with Collett's to Badia we had two guided trips to t(...)
We have just returned from a fantastic week of skiing in the Dolomites, 4 of us staying in the very pretty village of Arabba in the top floor apartment of Chalet Tabia. This is our first time with Collett's - new converts - and we were all hugely impressed by the efficiency and charm of all the staff, spacious clean apartment and great food! W(...)
Third year in a row and we have never been disappointed. As ever all the staff were brilliant, however, this time we must single out Brendan and Danny, our chefs. Brilliant and such imagination. Also, Emma who demonstrated such maturity and calm under some particularly demanding circumstances. She deserves a mention from the HQ staff.
Varied itinerary for our diverse group: skiers, walkers, snow-shoers
Excellent team of staff - all fantastic but particular thanks to Seb and Tracey. Many people in our group (very experienced intaking ski holidays) remarked that this was their best ski holiday ever. Thank you to all involved.
The only constructive comment I would add wo(...)
The ski safari is the most outstanding way to sample the Dolomites. Our guide, Alex, knows the region like the back of his hand and it was a thrill to watch a world ranked skier in action. Claire Berto was a class act, mature beyond her years and great entertainment.
Couldn't have dreamt of a better holiday
Have been with you in summer and find overall was superb. Like the ski days as a group Chalet size very good & create a fantastic atmosphere. You staff are brilliant & well done for training them to a high standard.
An unforgettable week - Collett's staff did everything they could to please us, it wouldn't have been the same without them! The hotel dinners also can't go without a mention... The chefs went above and beyond to cater to my nutritional requirements and it was hands down the best food I've ever eaten.
Henry, Max and Emily were exceptional young hosts who really did contribute to making the holiday a superb experience, both on the slopes when guiding and in the hotel in the evenings (Clare was on Ski safari). First class. The system was very enjoyable to us, the guiding if you wanted it, meeting up with other groups of guests on the mountain(...)
Great week !
Unbelievable skiing all on artificial snow. Don't know how they manage it.
I will send a photo for the gallery on the wall in Haus Valentin.
Thanks for a great week.
We were helped with cases and quickly shown our rooms. Thank you for room 12 with a fabulous view to the Fanes and the village
We enjoy the homely , local meals at Haus valentin, perfect for skiers! Very generous breakfast, beautifully set out. Excellent cake.. never too sweet
you recruit your staff with great care and understanding; peo(...)
We have received luggage tags in the past which were very useful and good quality. Unfortunately my tag was lost in baggage handling.
Catering in chalet this year was excellent throughout the week. The chef was imaginative and the standard of catering better than previous years. We were very impressed that there was an attempt at breating a(...)
This was all dealt with by friend who did the booking. As we had been to Valentin before there was no need to study brochures.
Had been with you twice before and enjoyed both very much.
The combination of led ski days and walks with a house party atmosphere is a winning combination. Collett’s staff are all excellent but a special word sh(...)
We are very grateful for the flexibility in getting another guide and extra accommodation so we could join the ski safari
We stayed in 5 different refugios so difficult to give an average, and some more accessible than others so easier to get food. However would be nice to have had more salad/vegetables. eating pasta all week was a b(...)
Lovely friendly chalet. Food amazing. This was my third visit and I haven't had a bad meal yet!
Love the guide group skiing. Everyone got to know each other and it was fun skiing together.
I have been before with Colletts and can honestly say that it is the best company I have ever been on holiday with.
I have (...)
You were all very helpful. As most of us work in clinical areas we can't have our phones on us during work but you were very patient with the delay in getting a response from us so thanks very much.
Staff were very helpful when we needed anything but didn't push ideas on us either.
We holidayed with you in March 2016 after seeing your br(...)
We keep coming back to Collett's because of the outstanding service we have received from the office, smooth transport arrangements, great skiing area, fabulous chalet and wonderful staff!
Recommendation in 2015 and our holiday with you in 2016 - Caroline, Charlie and their team were fantastic - nothing was too much trouble.
I think it would be good to see if the guests could be mixed up a bit more - there was a group of ten who were nice people but didn't integrate much with the rest apart from on quiz night. We felt it was (...)
Second time of travel with you (first Haus Valentin), both exceptionally enjoyable. You offer an extremely flexible holiday model which few other companies do, and snowshoeing or a combination is unusual. Warm friendly atmosphere in the chalets.
Dolomites an exceptional and beautiful region to visit, not widely known or available in England. (...)
This was our 3rd winter holiday with Colletts and you didn't disappoint. You hosted us royally and we had a fab time. The food was amazing - the best yet so thank you Dan and Brendan.
Lovely friendly chalet. Food amazing. This was my third visit and I haven't had a bad meal yet! Love the guide group skiing. Everyone got to know each other and it was fun skiing together.
I have been before with Collett’s and can honestly say that it is the best company I have ever been on holiday with.
I have a further skiing holiday b(...)
I wanted a multi group chalet with supported itineraries and opportunities to mix with others in the chalet. Also Collett’s was recommended by friends who had been on walking and cycling trips with you.
It was a damn good holiday, great staff, fantastic food, good service, beautiful location, great skiing.
The staff were all truly amazing, each and every one of them worked exceedingly hard. They were friendly, helpful, kind and went out of their way to ensure every guest was fully accommodated. As a 52 year old mum I wanted to adopt each of them. I think my children and both Stuart and I have made some future life-long friends. we are very much (...)
It's our 13th season with you ... why change? I was promised before my first visit that I wouldn't ski anywhere else in the future ... and that has been the case.
You will receive a phone call soon for next year's reservation!
We were dealt with very efficiently, the only blip was that my e mail to the office,detailing certain food intolerances were not passed onto the chalet before we arrived.
I really appreciated the fact that the chefs made me non dairy porridge every morning and modified the meals wherever possible.
We spent 7 days with you last year and i(...)
The staff at HV were superb, as they were the last time I stayed here. Always make you feel so welcome and nothing is too much trouble. Alison we had met on our last visit and was as endearing as ever.
Wonderful first holiday with Collett's. Everything was so well organised and the staff were so friendly. The evening meal's were especially great fun and getting to know our fellow guests was one of the highlights. Playing scrabble too was something we hadn't done for years!!! Highly recommended and we're going to look at coming back, possibly(...)
Very happy with service provided. Friendly and informative.
Staff unfailingly friendly and helpful and really seemed to enjoy being there.
Maps on route laminates are too small to read, and have to be used in conjunction with a proper map. We tried cross country skiing (as non-skiers) and feel that it would have been wise to have booked (...)
The skiing was great!! And yes it was value for money!
We had been before 2 years ago when we took over the whole chalet and the short break after New Year suited us for a family ski break
Wonderful first holiday with Collett's. Everything was so well organised and the staff were so friendly. The evening meal's were especially great fun and getting to know our fellow guests was one of the highlights. Playing scrabble too was something we hadn't done for years!!! Highly recommended and we're going to look at coming back, possibly(...)
We had an absolutely fantastic week - great Collett's team in Arabba (#emotionmakers!!) and lovely to meet up with returning guests. Whole family agreed it was the best week :)
Totally Awesome stay @ Haus Valentin in Badia. Great friendly staff, we felt at home from moment Sunny (Alison) greeted us. Delicious food too. We stayed in room 16 on top floor, fabulous views of the ski slopes opposite & very peaceful. We will be booking a return trip very soon. Sally & Nick
Fantastic assistance from Pete Critchlow at the outset. The website was excellent and felt more informative and intimate compared with larger travel companies. The staff at Haus Valentin were excellent. A huge thank you to both Jack and Sam in particular for making my skiing experience so memorable. Sam was so thoughtful and helpful when fear (...)
I have been before in the Summer and I had total confidence that Collett's would deliver an excellent winter experience for my family. It's been about 10 years since my prior Collett's holiday and I have to say my recent stay was just as if it was the same. This is a meant wholeheartedly as a compliment as to remain consistently this good over(...)
Just returned from New Year at Chalet Angelo in Corvara. Absolutely brilliant! Can't thank the staff enough. Everyone helped make our trip memorable. Brendan's cooking was exceptional, especially the six course meal on New Years Eve. Dan's cakes were brilliant after a day out on the slopes. Kat and Caroline were great 'Guides' on our walks and(...)
Offered a holiday that a non-skier (me) could enjoy as well as the skiers/boarders
One of the best winter holidays we have had as a family in Europe. Empty groomed slopes (at the beginning of the week), blue skies and superb walking. Great chalet atmosphere.
We have just returned from Christmas in Corvara and we literally couldn't have asked for anything more. We hadn't skied on artificial snow before and were not sure what to expect. This is what we found: perfectly groomed snow; all runs open apart from a very small handful in the whole area; wide empty pistes; no queues and sunshine from morn(...)
We've been to Corvara for about 20 years, but last year we made a mistake with booking again. So in December we had to find a place to stay in March. We walked passed by Verena and saw a nice young man and asked him whether there were 2 rooms available. We've seen the rooms and at home we made further enquiries and decided to book.
We enjoyed the safari so much, in spite of having snow and sometimes white out conditions for half of the week. Having to keep to our itinerary helped us to deal with these conditions better. The guides Diego and Petro were superb and managed to deal with closed lifts and a closed pass which meant one of our overnight stops had to be changed. (...)
We have just returned from a fabulous week's stay in Chalet Verena, Covara. All the Chalet hosts were very welcoming - nothing was too much trouble (a special mention here to Dan and Flee)! The food was excellent and plentiful - the wine flowed and the social atmosphere was relaxed and fun. We would definitely recommend a Collett's skiing holi(...)
Overall, we had a really wonderful holiday. Your staff are extremely personable and conscientious and able to relate to a wide range of guests who are sometimes idiosyncratic! Yours is a very well conceived and executed holiday concept, that really suites us! Thank you so much.
One thing forgot to mention - although some of the snow shoe grou(...)
We had skied with you before and also had a Walking holiday with you in Corvara which were both very good.
The service is fantastic and the guided skiing makes for great value.
It is good to see a company that has such a great relationship with it's staff, all the staff i talked to think Colletts is a good company to work for and feel we(...)
The staff were a delight to talk to whether to find out about the days activities or just general conversation. It seemed to offer the kind of holiday I wanted - the ability to dip in and out of different activities and mix with like minded people.
Back home from an excellent week skiing in Arabba with good friends. The Collett's staff are fantastic (Giles, Cam, Adam and Sam) and all great company at dinner time.
Looking at dates for a return trip next year.
Colletts are great to ski with.
We only had a short time available to us and we packed in 106 km of skiing in three days (double that if you add in the chairlifts and cable cars). The ski guide's knowledge of the area meant that we took the best routes. With expert guides you never have the post-lunch worry of "can we go further?" "will we(...)
Never been skiing in the Dolomites before. Family connection. Recommendation from others who had used Collett's Mountain Holidays. Will be back!
There is a lot of information on website and sometimes orientation around the site was not as smooth as it can be. Collett's offer great Ski hosting and catered chalet plus convenient skiing.
Thank you and all staff for making our holiday a truly memorable experience. All staff where outstanding and we would love to come back. The Dolomite (...)
My husband had an accident on the slopes whilst skiing with Rob. He arranged a taxi to the Doctors stayed with him and made sure he got back to the chalet safely. He was very supportive and made a difficult situation much easier to deal with. All the staff made sure he was comfortable during the remainder of our stay, sorting out return of ski(...)
Very friendly and helpful team. Always willing to provide info. Rob and Jack very understanding of my chairlift phobia and very supportive. Caroline provided very clear information about the day ahead's skiing. Entertainment evening well done and great fun. Rushie's photos very impressive and good to see.
I stayed at the Chalet Angelo and I was impressed with it's bright, light, spacious feel. My single room was spacious and comfortable. The hosts were welcoming and it seemed as though nothing was too much trouble for them. They were always available when needed and always had a cheerful smile, even on my last day when it was an early depart(...)
My fourth holiday with Colletts, my third ski-ing, my second in Corvara and my first in Pension Angelo; it keeps getting better ! Do not be deceived by the outside appearance of the Angelo - it is lovely inside with a delightful dining / bar area. Our room was spacious with the biggest bathroom I have ever experienced in a hotel. The staff wer(...)
All of the locations/accommodation looks great, so it is hard to get a feel for the differences between the locations!
The food is one of the things that sets Angelo apart. We have stayed there for the last three years and I only recognised one meal from the previous visits. The menu is imaginative, and the combinations of flavours and the (...)
This was our third winter in the Dolomites with Collett's, staying at the wonderful Haus Valentin in Badia. The fact that it's our third stay indicates how much we love this holiday - and this year did not disappoint.
The chalet remains as wonderful as ever, with the fantastic home cooking from Reiner and his team every day. We 'upgrade(...)
Despite it being late, staff were there to welcome us and provide a 3-course meal. Food was plentiful, tasty and imaginative. The team coped well with my odd food allergies. Cooked breakfast and cake on the staff day off was a pleasant added bonus.
The ski guiding was the best we have experienced by far. The staff team was fantastic. The co(...)
Lovely surprise to be offered a separate double room (we had booked the top floor apartment for 5) as there was one available. Publicise packed lunches and the office hour presentation better/repeatedly.
We have had 5 previous holidays with you and have never been disappointed. We love the area and the hosted itineraries and the group chale(...)
All of the Collett's team we met are extremely kind, patient, thoughtful and incredibly hard working. We really appreciated that they were always available to answer our questions. The meals were very tasty, healthy and low fat. We had a wonderful holiday. Thank you very much. Jane was very caring and helped us get the early transfer bus so we(...)
It was a great holiday, helped by brilliant weather and snow conditions.. Chalet Angelo was comfortable and I liked the spacious bedrooms. Although advertised as ski in /ski out, it is only ski in for those able to negotiate that narrow path!! Food was hearty and plentiful....it might have been nice to have a daily menu displayed. We were all (...)
Just wanted to say what a great week we've just had.... it helped that the snow was perfect and the skies were deepest blue all week, but the chalet and the staff were the highlights.
Four of us had a great week in Chalet Verena last year, and this year we returned to Corvara in force... 13 from Bristol/Bath and 5 from Notts. We knew what t(...)
Excellent week in Arabba with perfect ski conditions. We were hosted and guided by Cam and Sam - they are a great credit to your company and were very professional throughout. Thanks for making my first trip to the Dolomites so enjoyable.
Great holiday, the catered appartment arrangement worked very well. Great friendly staff, very patient & caring when ski guiding. Loved Arabba, very pretty & unspoilt, traditional buildings. Perfect weather, sun, blue skies, good snow.
Absolutely Brilliant. Partnering with the Hotel Malita was brilliant in terms of dinner - food was superb. The lads (hosts) couldn't have been more helpful, patient, and supportive. The leading was great.
The apartment Tabia was well positioned and well appointed (the washing machine was a god-send as it was our second week on the slopes.(...)
Initially the lady in the office took our file home to ensure she could phone on a Saturday as soon as she heard back about extra accommodation - which we were impressed by and then We had a number of alterations (extra guest for part of week and alteration to flight details for one member) and your staff were extremely helpful(...)
We love Italy and wanted to try a new area to us,great reviews!
We couldn't praise the collett's team at HV enough,from start to finish they were always on hand to help,THANK YOU
We originally wanted to stay in Corvara but booked the Haus Valentin in Badia as there was no room in Corvara. Any misgivings that we might have had about being too far away from the pistes were soon dispelled. The Collett's shuttle service to the lifts in the morning and the pick up arrangements for returning from either Badia or La Villa wer(...)
Stayed in Badia at hotel melodia - lovely hotel; very pleasant staff, great skiing - fantastic huge interconnected ski area. Friendly locals , good food, stunning views; and probably the finest rep I've ever encountered in the form of Giles - we didn't actually stay in the village he was working in but from when he met us at the airport until (...)
First time with Colletts and they lived up to our expectations and beyond! Transfers were excellent. Self catering apartment (la Tabia) was spotless, well equipped and excellent location in Arraba village. Guided skiing was first class. Sam, Cam and Giles were friendly, full of local knowledge and introduced the wonderful drink of Bombardino -(...)
Much of our skiing was on 'the Great War history trail' and Tim gave some interesting background to the fighting on our Hidden Valley ski tour. The trail is 80 km and other days we skied much of the trail. I wonder if in future either some information packs could be available for guests or ski guides could offer the kind of background Tim offe(...)
The Collett's staff were always happy to help with any query/advice and the whole team were excellent.
We wanted to ski in the Dolomites and to stay in a catered chalet rather than a hotel. We also had one member of our party who wanted to snow shoe rather than ski. - Excellent
The set up means that I can go skiing while my partner, who does not ski, can go snow shoeing or walking. The staff as always were excellent in every way.
I congratulate the chef for coping so well with my dairy intolerance. The team had also organised soya products too for which I wasn't grateful
Your ability to pick such wonderful young people has never failed to amaze me. They give their all to make sure that your stay is enjoyable. Nothing is too much trouble
Previous experience and good accommodation option in Arabba
Special mention to Cam and Sam - Superb hosts in every respect - Went the extra mile and seemed to enjoy being with us - that's hospitality. Finished with a fantastic day out doing Grande Guerra - what a finale.
Good accommodation at all of the locations - some exceeding my expectations.
The ski-guides, Mario and Alex, and the Colletts rep, Adam where all excellent and provided a memorable and enjoyable trip.
Previous experience of a ski-trip and I was attracted to the idea of the ski safari. I will definitely go on another ski-safari and circ(...)
Will definitely be back!
Been last year. Had a very good experience. Chalet staff particularly lovely.
Your staff were wonderful without exception. Their teamwork was very good and that had a profound beneficial effect on the functioning of the chalet. Food too was very good and much enjoyed.
The ski safari was excellent as usual. Le Baita for the first night meal was much improved tho' still quite basic. Their welcome evening with canapé and prosecco was a very warmly received, thank you for that.
You are the best in the Dolomites and offer a great ski safari experience
We think you are a great family company who encourage(...)
We had an excellent holiday, staff were friendly and helpful with a particular mention for Caroline. The ski days were great fun and the restaurant choices for lunch outstanding.
I would have no hesitation recommending Collett's for a skiing holiday.
I have had several holidays in the area with Collett's so paid little attention to the brochure.
Your staff were very helpful at all times and were excellent company. I have been with Colletts on several previous occasions and found it met my holiday requirements i.e. comfortable rooms, interesting guests, etc.. I was travelling alone and (...)
Nick & Jane were great hosts. All the staff were excellent this year. They all made a real effort to engage with the guests which hadn't always happened previously. Brilliant holiday. We tend to do our own thing re skiing so don't use the guiding service. However all the staff were great. The quiz was great fun - thank you Ric. We will be back(...)
Individual cooked breakfasts and ground coffee served individually at dinner both very much appreciated - and not expected having stayed previously at HV. We hadn't realised in advance that there would be an opportunity to join a snow shoeing group, an option appreciated by one of our group - and which we may like to explore in future if this (...)
Previous expereince - our third winter holiday with Collett's.
We were always ready for the first lift, and as the Dolomites become more popular, it does help some of the excursions if you can be at Piz Boe by 08.30 rather than 09.10. As there is an Office hour only 5 days out of seven, it might be helpful to have at least the weather repor(...)
We have travelled and holiday'd with you a number of times. We know what to expect and all staff are very good at maintaining the standard. The hotel was a very good choice. It would have been nice if all Collett's guests could have sat at one table. There was a family of four and two other groups (making up five) and it was shame we could not(...)
I did the Arabba ski safari with Peter/Pietro local guide and Beth Lloyd as your rep. 27 Feb to 5 March. He was fine, good tips for improving and plenty of practice plus some real fast skiing.
Beth was marvellous: mature, organised, friendly , a great photographer and such an excellent skier. And she spoke only good of Collett's.
Always helpful when I have rung or emailed - all most efficient and friendly.
Our cook, Harriet, did a fantastic job the more so since we understood it was only her second week doing the job - to be cooking for that many people was remarkable. Although I had our on the booking form that one of us was a coeliac and needed gluten free food a(...)
We flew into Treviso and were fully aware that we'd have a long wait for the transfer bus. There had been a delay at Marco Polo so we were very late arriving at Corvara, but everything was done to settle us in and and give us dinner and prepare us for the next day.
As I was not skiing, I tended to spend most of my time with other non-skiers(...)
I went on the ski safari with Beth as our rep. She was excellent and a lovely person as well. It was her first ski safari and she did very well indeed. The guides/instructors (Diego and Pietro) were also both very good; they were an important and integral part of the trip and to some extent helped to create and enhance the spirit of the holida(...)
Due to the heavy snow, we had to get up at 3:30am (!) to be ferried down to Chalet Verena to meet the coach. There was lots of snow so this seemed a safe option. In the event we arrived at Venice 3 hours before our flight. Nice coach, good/safe driver and a stop on the way.
Excellent tour operator. Lovely people in the office and resort. Lo(...)
Ski safari - Accommodation was as expected. Again as expected variable room arrangements depending on refugio/hotel.
Beth as our host was brilliant - quiet , confident & efficient . She has a lovely way with people. The staff from Arraba ski school were patient gave lessons through the tour.
Ski Safari route was varied. 16 guests with 2(...)
ANOTHER WONDERFUL HOLIDAY IN THE DOLOMITES AT CHALET ANGELO.
MANY THANKS TO THE CHALET TEAM WHO PROVIDED A GREAT SERVICE AND A WARM AND FRIENDLY ATMOSPHERE.
ONCE AGAIN IT WAS LIKE BEING HOME AWAY FROM HOME.
Been before. Like the staff, the chalets and good value for money.
We skied with Sam and Emma on two consecutive days. Both were excellent and took us to nice places for coffee and lunch. Emma was particularly thoughtful in that she said she had sun cream if anyone needed it, and pointed out toilets at the lift stations in case they were r(...)
I was very impressed with the way the staff accommodated my gluten-free diet. I had some lovely meals, carefully adapted to avoid gluten. I was touched they even made me a delicious gluten-free cake! It meant I could deal with the more limited choice of gluten-free food at the restaurants on the slopes, knowing that I would be well fed at nigh(...)
Our ski days with the Collett's staff were excellent, everyone knew the resort well and ensured we made the most of our skiing days. Staff ensured everyone was able to have good time. choice of stops for lunch/coffee etc were excellent. on one day we chose to ski in a group of 10 and we personally found this group a bit large. However this was(...)
We wanted to stay in Arabba. We considered Crystal but they did Selva. We had such excellent service from reps. Having a guide 5 days was brilliant. We explored so much avoided ski queues Did best runs. Totally spoilt having 3 reps for 10 guests! Definitely worth short walk to hotel in evening for excellent food.
The ski safari is an excellent way to explore and appreciate a ski area - and the Dolomitic Superski area is as good as it gets. Great camaraderie amongst the participants, excellent guides and instructors and Beth, our rep, was not only a lovely person but brilliant at what she did.
Another great stay at Chalet Verena. All the team were so welcoming and friendly and nothing was too much trouble - many thanks!
Yet another fantastic week with Collett's!
Although we now know the area pretty well ourselves, we really appreciated the advice and the leading - particularly in dubious weather conditions. Your staff are delightful and make it look as though they are having just as much fun as we are.
We will be back next year.
Staff were attentive, energetic, friendly. They went over and above our expectations, even sitting down to eat with younger members of our party! They willingly offered help rather than wait to be asked for help. They were genuinely interested in all guests. They created a fun, sociable, convivial atmosphere.
Everyone in our mixed group of (...)
Excellent previous experience - this was the 3rd holiday on the trot and we have just booked for the 4th!
Your recruitment has been perfectly honed - your staff both here in the UK and in Italy are second to none.
Whilst we love the Dolomites, other ski areas would be good just for variety - almost impossible to leave the Collett's famil(...)
We went on 5 out days, skiing with hosts-all absolutely superb! The food was really superb & beyond expectations- huge thanks to Becky & Steve. The chalet staff were fantastic - thank you Katie & team at Angelo.
We stayed in a hosted apartment in Arabba from 6-13 February.
Fantastic family holiday
We visited Corvara with Colletts in the summer three years ago, and were very impressed then with the quality of whole holiday, but this was the fist time skiing. We were not disappointed!
The skiing was fantastic over a huge area, the accommod(...)
We went on a Collett's ski holiday to Arabba 2 years ago when due to an enormous amount of snow we couldn't leave the resort in time to meet our aircraft. Collett's approach to this 'act of God' was excellent - we stayed an extra night in another hotel where food and wine was provided free of charge until we could be delivered to the airport. (...)
Thank you to everyone at Collett's, yet another great week skiing. Firstly I would like to thank everyone at Chalet Verena (Jack, Jane, Barney, Ric, Matt, Holly and Andy). The whole team was fantastic, accommodating and flexible...especially in having to deal with the 13 kids we had in our group!! As always the Chalet was presented well and th(...)
A fiend had booked up the Ski Safari and when he told me about it, I jumped at the opportunity as I had not heard of such a thing. Giles put a massive effort into making sure were all right.
This was the best skiing holiday I have ever been on in over 30 years of skiing.
Thanks to all at Chalet Angelo for another fantastic holiday in the Dolomites. The food was amazing as ever (thanks Steve and Becky), and the lovely Katie arranged a fabulous set of out days so that we could go and explore outside the Sella (Kronplatz, the Hidden Valley and Alpe de Suisi) - we had a brilliant brilliant time. Every member of st(...)
Just back from a weeks holiday skiing in Corvara. As the chalet was full I stayed in a b&b 10 mins walk away. The accommodation was very good, food was first class and staff couldn't have more friendly and helpful. It is a great resort and staff are always available to help you get the most out of all the options available. Would definitely re(...)
The food has improved since the last time I stayed at HV two years ago. The Ladin meal on Friday was really very good, more of the same please. The fish dish was also much improved. Glad to see you now have an urn for hot water rather than boiling kettles, it would still be nice to have a good coffee machine. I know it isn't Colletts, but SkiT(...)
I have just retruned from a snowshoeing holiday with Collett's, staying at catered chalet Haus Valentin in Badia in the Italian Dolomites. We are a group of 6 female friends in the 50-65 age group, all very active and up for trying something new: hence snowshoeing - a first for us all. Everything about the holiday was great, from the excellent(...)
Good accommodation and food. Guiding was offered though there was some confusion when the programme changed mid-week and these changes were not properly communicated or discussed with the whole group - some people missed out on the Sella Ronda as a result. Would be helpful to have local bus and ski bus timetables available as these extend th(...)
Another very enjoyable holiday in Chalet Angelo. It's a lovely chalet in a great location but it is the staff that make the holiday special. We had some wonderful hosted days out on the mountain with memorable meals in delightful rifugios. Good food and great company - the perfect holiday.
More stress on taking less for a ski safari would be helpful- the info led us to assume that the packing list was a minimum- and we assumed we would need many more day clothes than we did.
Ski safari- so above not applicable overall. Rifugi and especially hotel Alle Codole were great re food- Alle Codole outstanding- but not La Baita. Rifu(...)
Brenda impressed this year with the upgrade of information file. Very good.
We are return clients who enjoy the whole package especially as we are able to do our own activity, meet new friends and feel safe in the mountain atmosphere.
Don`t drop your standards, it`s why you are good at the multi sport winter activities.
Ski Safari was great - a very different way to experience the Dolomites. Our guides and host were all very welcoming, enthusiastic and fun.
The group was split into 2 groups of 7 which worked very well. The accommodation varied from basic bunk rooms to very comfortable en suite bedrooms. We knew this was going to be the arrangement and it was(...)
I stayed in the Hotel Panorama so obviously different experience had I stayed in the Chalet Angelo (next door). The Panorama is quite exceptional and the quality of the food, the facilities (spa plus swimming pool) were amazing. Obviously more expensive but this hotel would be fabulous wherever it was situated.
I used the office hour to upd(...)
Very late arriving. X4 airports in one day. & 2 coach transfers. We had missed supper but a 3 course meal soon appeared. So relieved to finally arrive. Warm welcome from Jack & Jane. Many thanks to Holly & Andy. Our third year in row in Verena ,best food yet by a mile.
Many thanks to Jack, Barney & Rich . We enjoyed the organised ski days. G(...)
The staff were very welcoming. It was nice it It was nice to see Chris who we had met in Andalucia last year. The breakfast at Haus Valentin was particularly good for me. I loved the porridge and fresh fruit. I had the vegetarian meals which were excellent. We had been on previous holidays with Collett's, which we had enjoyed. Many thanks to t(...)
Another wonderful holiday spent at Chalet Angelo.
Excellent food cooked by Steve and Becky.
Entertaining quiz night.
Stunning photography from Rushy.
Katie runs a tight ship , always with a smile .
Wouldn't even consider going anywhere else.