Customer Reviews & Testimonials
We had our second wonderful holiday with you. This year at the Panorama in Corvara and we could not fault a thing. All the Collett's staff that we met were so friendly, helpful and reliable. We will be back !
The staff at Haus Valentin in Alta Baddia were outstanding in every way. They literally made the holiday and I have never experienced this kind of service before. Highly recommend Jack, Jane, Sam, Adam, Jo, Alison(Sunny) they really are awesome. Thank you!
Really enjoyed the Collett's hospitality. The ski guiding was brilliant and allowed us to explore so much of the Dolomiti ski area. Thank you Arabba team.
I've always been happy with the service received from the team - it's good that a company are still willing to reserve rooms awaiting confirmation of numbers. This was my groups fourth visit to Chalet Angelo and were made very welcome as usual.
I'm not a "foodie" so it generally doesn't matter to me, but my group and even I found t(Read more...)
Absolutely great team at Chalet Angelo - very friendly, helpful and enthusiastic young people. They all did an outstanding job. Chef did superb dinners, every evening - I would recommend the chalet and Collett's services without a doubt! We have already booked again for next year!
We've just returned from Chalet Angelo in Corvara and are able to report another outstanding experience, characterised by the usual light touch dedication of the Collett's team and the sociability of our fellow guests, almost all of whom are serial returners. Thank you to everyone involved.
I have nothing but praise for the whole administration - emails are always responded to quickly and efficiently as are phone calls.
This was our sixth visit to Chalet Verena and as always we had a wonderful stay. You choose your staff very well and we have always met up with at least two from previous visits which shows how well yo(Read more...)
Our first holiday with Colletts and we were not disappointed. We felt really well looked after by the hard working staff. Nothing was too much trouble. Particularly noticeable was the sense that they really worked as a team and were enjoying themselves. We travelled with two friends but soon found ourselves mixing in with all the othe(Read more...)
This was our 3rd ski trip with Collett's in Corvara, Italy.
We had a great holiday which lived up to expectation. How Collett's manage to select their staff is a mystery to me, they are so good, friendly and go that last mile to give you wonderful service. I would not hesitate to recommend Collett's to my friends, and will certainly do so.
We have traveled with you in the past & so knew what to expect. The other hotel guests tended to be like mind individuals & so 'mixing in' is easy & effortless.
All of the team at Haus Valentin were great but Sam needs to be identified as outstanding & a credit to you.
Meals as usual in chalet Angelo were absolutely brilliant. I was really glad of the meal Brendan made on Sunday lunchtime before the ambulance picked me up because I didn't get home until 3.30am.
I wanted to try the winter experience with Collett's and liked the whole idea of skiing with people of similar ability. In a similar way (Read more...)
We felt really well looked after by the hard working staff. Nothing was too much trouble. Particularly noticeable was the sense that they really worked as a team and were enjoying themselves. We travelled with two friends but soon found ourselves mixing in with all the other guests. This was largely due to the first class ski hosting (Read more...)
Back office support prior to departure was as excellent as the last time we travelled with Collett's. Also, payment via the portal was simple.
Allowing self-caterers to join in Office Hour is a real plus point. Completely satisfied last time we stayed with you in Corvara.
Repeat booking previously excellent service - The staff were the best I have ever encountered in a ski chalet. It was also nice to meet Jenny from Colletts, holidaying in the same chalet, after I had made enquiries with her initially to book my holiday. My room was exactly as described and everything was excellent. Nothing was too muc(Read more...)
Despite the apparent lack of snow this year in the area, all the runs were open and all lifts operating. We were well looked after by all the staff and had 6 days of great skiing.
The staff at Haus Valentin were amazing last week. They looked after us all so well - nothing was too much trouble. Sam and Jack even fixed up my luggage which had been damaged en route !!
The quiz night was the best of fun - they put their heart and soul into it and got everyone involved.
A brilliant holiday and I hope to (Read more...)
I wanted to discover the Dolomites and to see more than one resort. It was a ski safari and all the time was spent with the instructors, Pietro and Simon who were excellent.
You holidays provide a great deal of flexibility. Our party skied together all week either self-guided or guided by Colletts. Many others in the chalet adapted their plans to suit as they went along during the week switching between guided and self-guided skiing and snowshoeing. Everyone had positive things to say about their day in t(Read more...)
We have recently returned from a chalet holiday at Corvara in the Dolomites staying at Chalet Angelo. The whole experience was great and far exceeded my expectations. I knew before we went that there hadn't been much snow and was rather sceptical of the claims about snow making. As it happened the pistes were in excellent condition an(Read more...)
I'm just back after a super week in Badia. What a great week at Haus Valentin. Many many thanks to Jack, Jane, Jo, Alison, Adam, Sam, Rachel and Charlie for super hosting and also to the other guests with whom I had a week long party.
Whilst I eat both meat and fish and I am not vegetarian, there was rather too much meat for my liking and the desserts were rather "ample" in portion size. I hate leaving food which has been served to me and I got through most of it - particularly after an energetic day on the slopes. However, the quality was excellent and I commend t(Read more...)
I think you are a brilliant company and I think your staff are ALL excellent, mature, interesting, patient, fun and very very good cooks/bar tenders and guides. I cannot fault my holiday. I had a lovely time.
Yes, I think so. Ski-ing is obviously expensive with the lift pass/ski hire, etc. but chalet price very fair given the guidi(Read more...)
From the recommendation of a group of friends who had previously stayed with Collett's - The staff in Chalet Angelo could not have done more to integrate everyone in the chalet and make us feel welcome.
By far the best skiing holiday we have ever had. The staff were OUTSTANDING and Collett's are a fantastic company offering high quality at great value. We will be back!
This is my 6th time with Colletts, and one of my most enjoyable stays (not that all the other times weren't great). As always all the staff just couldn't do enough for us, always at hand to answer any questions no matter how trivial they might be. We stayed at Chalet Angelo so a special thanks to all the guys there (Charlie, Caroline,(Read more...)
We have just returned from Chalet Verena in Corvara. We had a fantastic holiday the staff were great and the Chalet was perfect. Proximity to the lifts was a bonus especially when carrying the kids skis. Thank you Collett's for another fab holiday.
This is my 6th time with Colletts, and one of my most enjoyable stays (not that all the other times weren't great). As always all the staff just couldn't do enough for us, always at hand to answer any questions no matter how trivial they might be. We stayed at Chalet Angelo so a special thanks to all the guys there (Charlie, Caroline,(Read more...)
This was my 3rd skiing trip with Collett's, and once again we had an amazing week backed up by the wonderful team at Chalet Angelo. In short, if you are ever thinking of skiing in the Dolomites, Collett's is THE ONLY company worth dealing with. They make everything so simple. All you have to do is turn up and enjoy yourself.
The accommodation we used was not owned by Collett's , but was a good size. Although the owners did not come back to clarify use of kitchen and divide waste as they said they would. Although this was not a problem for us , but meant we didn't use dishwashers,
Office hour was an excellent way of planning our next day, the staff were(Read more...)
Your staff make the holiday. They are kind, cheerful, knowledgeable and enthusiastic.
The Dolomites is a fabulous area for skiing and also the food and facilities on the mountain. Collett's are lovely people to holiday with and with the other activities going on it is a much more rounded and interesting winter holiday.
The Chalet Hosts really made the difference and sets you apart from other operators
The Ski-hosting was exceptionally good - we had a big variation in ability in our group and despite that by taking 2 groups everyone was very happy
yes - booked after on line search and professionalism of website!
Numbers in group varied - maximum was 12 which I think was ideal - any more would be too many. As I was staying at the hotel - the only comment I could make was that on last day - it would have been Better if I had been told about dropping off ski procedure and the 'boot' box with shoes to change into when ski boots were returned. You(Read more...)
The staff were superb, we were given refreshments then taken quickly to the ski hire shop to get our stuff fitted.
Tour staff were FANTASTIC. All of them had a great attitude, politeness and the ability to help, unobtrusively where needed. Yes, skiing is an expensive sport but Collett's offered value for,money with all the added ad(Read more...)
As usual an excellent holiday made even better by the Haus Valentin guys. Particularly impressed by them arranging office hour at the Melodia, because there were so many of us staying there this week.
On piste the hosting was excellent and, generally, we thought the 6 guys at Valentin, without exception, were possibly the best collet(Read more...)
All staff were excellent however I would like to specifically mention the ones I had most interaction with Caroline, Charlie, George, Mike and Jane. They are all a credit to Collett's. Previous Customer and I really like the model you have as it works really well for someone traveling on their own.
We're just back from a week's skiing around Corvara and I would like to say a big thank you to the Collett's Team for making it our best ski holiday yet! The team at Chalet Angelo were super friendly and helpful, the rooms were lovely and well kept, the food was outstanding and the choice of ski or snow shoe days out were fantastic. (Read more...)
Just well done for a fabulous stay once more. It is really the staff who make such a difference. It is fabulous to see people who have been working for the company for a long time. It makes a real difference, their passion and enthusiasm does the company credit!
I've skied all over the world (for more than 50 years) and so many weeks a year I've lost count. The Ski Safari will forever remain in my memories - wonderful, fantastic week's skiing. Hope I can do it again.
The staff were really friendly and helpful. The hosted ski itineraries are a great way to meet new people. They give you the opportunity and confidence to explore new areas. It's a brilliant idea ?
We contacted the office a number of times regarding ski lessons. Pete was a pleasure to deal with.
Seb, Amy, John, Tracy, Tom, Chris and all the other members of staff were unfailingly helpful and friendly. John dealt with our family dietary foibles without a qualm and his cooking and Tracy's cakes were delicious every day.
We were staying at the hotel next door to the Chalet Angelo where a large party of friends were staying, It could have felt awkward to have been the only ones from outside the chalet arriving for office hour but whenever we arrived, a member of staff would immediately come over to talk to us and make us feel welcome and included.
Good apartment (Ciadin), well place and well appointed. The itinerary only included one day of cross-country skiing which is a shame as it was a primary reason for booking another holiday with Collett's. Howver, we made our own way back to Saré on the Thursday to ski again. Last time we went with Collett's to Badia we had two guided t(Read more...)
We have just returned from a fantastic week of skiing in the Dolomites, 4 of us staying in the very pretty village of Arabba in the top floor apartment of Chalet Tabia. This is our first time with Collett's - new converts - and we were all hugely impressed by the efficiency and charm of all the staff, spacious clean apartment and grea(Read more...)
Third year in a row and we have never been disappointed. As ever all the staff were brilliant, however, this time we must single out Brendan and Danny, our chefs. Brilliant and such imagination. Also, Emma who demonstrated such maturity and calm under some particularly demanding circumstances. She deserves a mention from the HQ staff.
Varied itinerary for our diverse group: skiers, walkers, snow-shoers
Excellent team of staff - all fantastic but particular thanks to Seb and Tracey. Many people in our group (very experienced intaking ski holidays) remarked that this was their best ski holiday ever. Thank you to all involved.
The only constructive comment I wou(Read more...)
The ski safari is the most outstanding way to sample the Dolomites. Our guide, Alex, knows the region like the back of his hand and it was a thrill to watch a world ranked skier in action. Claire Berto was a class act, mature beyond her years and great entertainment.
Couldn't have dreamt of a better holiday
Have been with you in summer and find overall was superb. Like the ski days as a group Chalet size very good & create a fantastic atmosphere. You staff are brilliant & well done for training them to a high standard.
An unforgettable week - Collett's staff did everything they could to please us, it wouldn't have been the same without them! The hotel dinners also can't go without a mention... The chefs went above and beyond to cater to my nutritional requirements and it was hands down the best food I've ever eaten.
Henry, Max and Emily were exceptional young hosts who really did contribute to making the holiday a superb experience, both on the slopes when guiding and in the hotel in the evenings (Clare was on Ski safari). First class. The system was very enjoyable to us, the guiding if you wanted it, meeting up with other groups of guests on the(Read more...)
Great week !
Unbelievable skiing all on artificial snow. Don't know how they manage it.
I will send a photo for the gallery on the wall in Haus Valentin.
Thanks for a great week.
We were helped with cases and quickly shown our rooms. Thank you for room 12 with a fabulous view to the Fanes and the village
We enjoy the homely , local meals at Haus valentin, perfect for skiers! Very generous breakfast, beautifully set out. Excellent cake.. never too sweet
you recruit your staff with great care and understan(Read more...)
We have received luggage tags in the past which were very useful and good quality. Unfortunately my tag was lost in baggage handling.
Catering in chalet this year was excellent throughout the week. The chef was imaginative and the standard of catering better than previous years. We were very impressed that there was an attempt at b(Read more...)
This was all dealt with by friend who did the booking. As we had been to Valentin before there was no need to study brochures.
Had been with you twice before and enjoyed both very much.
The combination of led ski days and walks with a house party atmosphere is a winning combination. Collett’s staff are all excellent but a specia(Read more...)
We are very grateful for the flexibility in getting another guide and extra accommodation so we could join the ski safari
We stayed in 5 different refugios so difficult to give an average, and some more accessible than others so easier to get food. However would be nice to have had more salad/vegetables. eating pasta all wee(Read more...)
Lovely friendly chalet. Food amazing. This was my third visit and I haven't had a bad meal yet!
Love the guide group skiing. Everyone got to know each other and it was fun skiing together.
I have been before with Colletts and can honestly say that it is the best company I have ever been on holiday with.
You were all very helpful. As most of us work in clinical areas we can't have our phones on us during work but you were very patient with the delay in getting a response from us so thanks very much.
Staff were very helpful when we needed anything but didn't push ideas on us either.
We holidayed with you in March 2016 after seein(Read more...)
We keep coming back to Collett's because of the outstanding service we have received from the office, smooth transport arrangements, great skiing area, fabulous chalet and wonderful staff!
Recommendation in 2015 and our holiday with you in 2016 - Caroline, Charlie and their team were fantastic - nothing was too much trouble.
I think it would be good to see if the guests could be mixed up a bit more - there was a group of ten who were nice people but didn't integrate much with the rest apart from on quiz night. We fel(Read more...)
Second time of travel with you (first Haus Valentin), both exceptionally enjoyable. You offer an extremely flexible holiday model which few other companies do, and snowshoeing or a combination is unusual. Warm friendly atmosphere in the chalets.
Dolomites an exceptional and beautiful region to visit, not widely known or available in (Read more...)
This was our 3rd winter holiday with Colletts and you didn't disappoint. You hosted us royally and we had a fab time. The food was amazing - the best yet so thank you Dan and Brendan.
Lovely friendly chalet. Food amazing. This was my third visit and I haven't had a bad meal yet! Love the guide group skiing. Everyone got to know each other and it was fun skiing together.
I have been before with Collett’s and can honestly say that it is the best company I have ever been on holiday with.
I have a further skiing (Read more...)
I wanted a multi group chalet with supported itineraries and opportunities to mix with others in the chalet. Also Collett’s was recommended by friends who had been on walking and cycling trips with you.
It was a damn good holiday, great staff, fantastic food, good service, beautiful location, great skiing.
The staff were all truly amazing, each and every one of them worked exceedingly hard. They were friendly, helpful, kind and went out of their way to ensure every guest was fully accommodated. As a 52 year old mum I wanted to adopt each of them. I think my children and both Stuart and I have made some future life-long friends. we are v(Read more...)
It's our 13th season with you ... why change? I was promised before my first visit that I wouldn't ski anywhere else in the future ... and that has been the case.
You will receive a phone call soon for next year's reservation!
We were dealt with very efficiently, the only blip was that my e mail to the office,detailing certain food intolerances were not passed onto the chalet before we arrived.
I really appreciated the fact that the chefs made me non dairy porridge every morning and modified the meals wherever possible.
We spent 7 days with you last y(Read more...)
The staff at HV were superb, as they were the last time I stayed here. Always make you feel so welcome and nothing is too much trouble. Alison we had met on our last visit and was as endearing as ever.
Why Collett's? Liked the fact that it is a family firm. Liked the ability to choose what we did the next day after getting advice from the staff. This way we could adapt to the weather & how we were feeling.
Have used several other companies for walking holidays previously, Colletts ranks with the best.
After listening to some gue(Read more...)
I have just returned from a great holiday at Canillas de Albeida. Hotel quirky but comfortable and clean. Food was very good with a good choice of menu..Mick, Caroline and Cameron were good walk leaders, very friendly and knowledgeable about area.It was nice to be away from the busy
resorts and experience the real Spain in a typical (Read more...)
Wonderful first holiday with Collett's. Everything was so well organised and the staff were so friendly. The evening meal's were especially great fun and getting to know our fellow guests was one of the highlights. Playing scrabble too was something we hadn't done for years!!! Highly recommended and we're going to look at coming back,(Read more...)
Very happy with service provided. Friendly and informative.
Staff unfailingly friendly and helpful and really seemed to enjoy being there.
Maps on route laminates are too small to read, and have to be used in conjunction with a proper map. We tried cross country skiing (as non-skiers) and feel that it would have been wise to hav(Read more...)
The skiing was great!! And yes it was value for money!
We had been before 2 years ago when we took over the whole chalet and the short break after New Year suited us for a family ski break
Wonderful first holiday with Collett's. Everything was so well organised and the staff were so friendly. The evening meal's were especially great fun and getting to know our fellow guests was one of the highlights. Playing scrabble too was something we hadn't done for years!!! Highly recommended and we're going to look at coming back,(Read more...)
We had an absolutely fantastic week - great Collett's team in Arabba (#emotionmakers!!) and lovely to meet up with returning guests. Whole family agreed it was the best week :)
Totally Awesome stay @ Haus Valentin in Badia. Great friendly staff, we felt at home from moment Sunny (Alison) greeted us. Delicious food too. We stayed in room 16 on top floor, fabulous views of the ski slopes opposite & very peaceful. We will be booking a return trip very soon. Sally & Nick
Fantastic assistance from Pete Critchlow at the outset. The website was excellent and felt more informative and intimate compared with larger travel companies. The staff at Haus Valentin were excellent. A huge thank you to both Jack and Sam in particular for making my skiing experience so memorable. Sam was so thoughtful and helpful w(Read more...)
I have been before in the Summer and I had total confidence that Collett's would deliver an excellent winter experience for my family. It's been about 10 years since my prior Collett's holiday and I have to say my recent stay was just as if it was the same. This is a meant wholeheartedly as a compliment as to remain consistently this (Read more...)
Just returned from New Year at Chalet Angelo in Corvara. Absolutely brilliant! Can't thank the staff enough. Everyone helped make our trip memorable. Brendan's cooking was exceptional, especially the six course meal on New Years Eve. Dan's cakes were brilliant after a day out on the slopes. Kat and Caroline were great 'Guides' on our (Read more...)
Offered a holiday that a non-skier (me) could enjoy as well as the skiers/boarders
One of the best winter holidays we have had as a family in Europe. Empty groomed slopes (at the beginning of the week), blue skies and superb walking. Great chalet atmosphere.
We have just returned from Christmas in Corvara and we literally couldn't have asked for anything more. We hadn't skied on artificial snow before and were not sure what to expect. This is what we found: perfectly groomed snow; all runs open apart from a very small handful in the whole area; wide empty pistes; no queues and sunshine (Read more...)
It suited us very well with a mix of guided and self-guided walking. The office hour was really good to get advice and ideas for our walking and the areas.
V impressed by your staff every time we asked for any advice. Their approach-ability and knowledge. Past trips with you have gone well, when bringing someone new to the Dolomites we wanted all go well, we were, v impressed, and the holiday was excellent, we want to come back.
We had a fabulous time with Colletts. The team (Dani, Cameron, George and Jack) were extremely knowledgeable of the area and fun to be with. Dani went above and beyond when I left my prescription glasses behind at one of the huttes - she trekked back up there on her day off to retrieve them for me (I thank you and my eyes thank you (Read more...)
We had already been on 2 skiing holidays with Collett's and enjoyed the combination of guided activiites with sociable chalet accommodation. We wanted to try a summer walking holiday and were not disappointed.
My recent walking holiday in the Dolomites was my first with Collett's. The staff, both in the UK and in Italy were immensely helpful and courteous; the holiday offered great flexibility and the accommodation was exactly, if not better than described. I have already recommended Collett's to friends
It was a lovely holiday. The international payment process was simple without added bank charges. The team on site were awesome, very knowledgeable of the area and trails, very supportive and fun. The venue was excellent, gorgeous location in Ehrwald.
My planned Dolomites holiday broke down on the Friday and one of my work colleagues, Morag Ferguson, suggested to phone Collett's on Saturday morning as she was very impressed with Collett's. My flight was for the next day (Sunday) but nothing was too much trouble and miraculously my holiday was organised in no time.
The booking wa(Read more...)
Really impressed with holiday in Dolomites in 2015. Interaction with Collett's staff in UK and resort is exceptional. They inspire confidence with their knowledge and attention to our needs. Dani and Cameron were exemplary hosts and Jack, George and Lauren were fantastic too.
Collett's was a personal recommendation from our timeshare neighbour after a discussion about via ferrata.
We were in hotel Melodia and the accommodation, meals and hospitality there was excellent. The staff were very friendly. At the chalet the hospitality during office hour was excellent with all staff very approachable, friendly(Read more...)
Yet another wonderful Collett`s Mountain holiday.
Excellent staff, warm and friendly atmosphere from both Collett`s operatives and Hotel Hinteregger staff. Great food, resulting in an increase of weight despite daily exertion !.
Must increase my fitness levels for next year, can hardly wait.
This is my second visit to the Dolomites and as last time I can only praise the company. The accommodation and food was excellent and the staff are just brilliant. They are always smiling and nothing is to much for them when you require info or assistance. I can't wait for my next visit. Thank you for making my holiday so pleasant and memorable.
The young people running the Chalet were marvelous: keen, enthusiastic, interested and interesting and very hospitable & helpful. They were all a great credit to Collett's and mostly to themselves. Weather reports were hopeless - not the fault of Collett's or the team just nature at its best! The staff were brilliant at coming up with(Read more...)
Great information provided at the evening meetings. felt very welcome at the chalet when we were staying at the self catering accommodation. Came over every evening to catch up with everyone and help plan the next days self guided via ferratta.
The weather reports weren't always accurate. But the guides / staff were excellent in th(Read more...)
We are very happy with all the arrangements relating to our holiday. We had enjoyed previous holidays at Corvara and thought we would try a different area.
The hotel staff were extremely obliging and the Collett's staff were the best we have experienced!
All the staff were very friendly and helpful and nothing was too much trouble for them. My partner Lesley injured her shoulder and the staff were very helpful in making her comfortable and suggested, correctly, that we should go to the hospital in Brunico and provided clear directions on how to find it.
We are now planning our nex(Read more...)
I received a warm welcome from Jack and felt at home from the word go. Office Hour This a great opportunity to all come together in a relaxed atmosphere to talk about our day and look forward to tomorrow. Being on my own on holiday I didn't feel on my own if that makes sense! I think you have got it right. Group sizes/abilities will a(Read more...)
All chalet staff were amazing. A massive well done and thank you to them. The food was incredible, as a veggie I dont think I have eaten better food and breakfast was perfect. I cannot praise your staff enough, they really do need a big well done! A really lovely stay and a great holiday. Cannot think of anything that could be improve(Read more...)
I really enjoyed my weeks holiday in the Dolomites. Great scenery, walks, accomodation, and food. Nice friendly staff and guests. Im definitely planning my next trip. Maybe Austrian Alps
A cracking 2 weeks in the Pyrenees staying at the Sabocos Hotel, there is very little that can be faulted. The hotel was very comfortable and well located for all the walks in the region, the staff were friendly and the rooms cleaned daily and the food was excellent,plenty of breakfast to keep us going in the morning and not one duff (Read more...)
Terrific holiday! Friendly staff, and likeable guests.Great walks, and something to suit everyone.Not really much to complain about, other than the cockerel sounding off before dawn every morning!
First time with Collett's, and to the Dolomites - the telephone chats at early stages with knowledgeable and friendly advisers played a big part in answering key questions, and building confidence.
Flight times meant that we arrived mid-way into dinner: we were made to feel welcome, and quickly absorbed into it all.
We were very impressed with the website detail and information and the advise and information provided at our initial enquiry. We wanted to organise and self guide ourselves whilst using the guides knowledge, which is an option Collett's enable you to do.
This was the first time that we have used Collets and we had an excellent hol(Read more...)
This was our first time using Colletts and we had an great holiday. Colletts ticked all the boxes for us. The self-catering chalet accommodation was excellent. Although we wanted to organise and self guided ourselves with the walking, all the Colletts guides were always welcoming and eager to help, and provided excellent information a(Read more...)
The week on the GR11 in the Pyrenees was one of the best walking I have had recently. The two leaders - Rick & Caitlin ensured
that everything ran smoothly & that the whole group enjoyed their walking.
The holiday was one of our very best. As confirmed d-i-yers we were delighted to have the preparation and organisation done for us [and in such an effective and unobtrusive manner]. We joined the accompanied walks and enjoyed having the Collets staff there, adding both humour and information. It was a pleasure to have the company of t(Read more...)
From the moment we made contact with Collettes and described our intentions,we knew they were the base we needed in the Dolomites.
All of the staff were knowledgable ,enthusiastic and made us feel welcome.
The food was excellent and we were always in great company. Corvara is an amazing place for any sort of outdoor holiday .
We ar(Read more...)
All booked last minute so grateful for guidance to make it happen without any pressure!
Jack was very helpful and helped us to get sorted very quickly on arrival. Would have liked tea making facilities in room, especially on the day when one of us wasn't walking. Loved the sociability of moving from office hour to eating together (Read more...)
We have been with Collett's for many years and always have a good holiday. It works really well for us. Matrei is absolutely stunning and your staff have done a wonderful job there. Such a great variety of walks. Your staff, as always, were excellent.
We needed to be warned about a closed road (the round Spain bike race was in the valley) and Rick succeeded in contacting us in time.
We like the flexibility of the holiday dates, the ethos of the company and the way the staff are so enthusiastic, helpful and informative. The Picos de Europa holiday was excellent last year. Friends(Read more...)
Thank you Team Collette (home office and Corvara Team) for delivering an outstanding hiking holiday. Led by Angelo Pensione Mgr Caroline, the Corvara Collett's team enthusiastically executed an absolutely terrific hiking holiday. Nihal, George, Jack, Natalie, Amy, Adam, Keith, Charlie, Dan and every Collett's Corvara team member all e(Read more...)
I have already sent these comments to Jenny via email but here they are again.
We were so very impressed with the youngsters working at Chalet Verena. It made our holiday extremely enjoyable. Nothing was too much trouble and they were always smiling and friendly, making us feel as though we were part of the Collett's family!!!(Read more...)
I want to say thank you for John and Tracey's attention to my dietary needs. They were very kind and I felt quite spoilt. We relied mainly on the staff for everything. We got weather reports ourselves more frequently online. Very caring leaders, just as good as alpine guides. Our insurance did not allow us to go over 3K metres but we (Read more...)
The staff at Collett's made the holiday really - nothing was too much trouble for them. They were patient, kind, enthusiastic - many of them knew everyone's names very quickly. We were so impressed by them and so grateful to them for looking after us so well! Thank you for a great stay, and well done on your recruitment process for st(Read more...)
We had a rerun of the last 2 years holiday so didn't use website or brochure, just phoned you up. Only problem was there was no apartment available for the full 17 days of holiday so you arranged a split between the two apartment.
We have been to the dolomites many times and are fairly familiar with the area. Mainly we self guided (Read more...)
Just back from a 10 day stay at Hotel Sabocos, Panticosa after our best Collett's holiday yet, having previously been to The Dolomites and Picos. The hotel accommodation, food and staff were excellent, especially David who made dinner times a delight.
The Collett's staff, as always, were brilliant and it was nice to be greeted on a(Read more...)
Just to say a big thanks to everyone at Collett's. I've usually 'roughed it' on mountaineering holidays in the past, but have always liked the classic look of Collett's Dolomite holidays on the web. This year I was very pleased to book Chalet Valentin at short notice resulting in what was probably the best outdoor holiday I've had - t(Read more...)
Overall we have had a great holiday with wonderful walks and mountain scenery on tap. Found the resort staff and fellow guests to be a great bunch who all helped to make the experience an enjoyable and social one.
This was the second time I have used Colletts and as usual I was very impressed with the comfort and location of the accommodation and the confident, friendly nature of the staff. Mike, Oscar and the two Emma's looked after us like old friends. Oscar's unique way of 'rapping' the mountain rules still makes me smile now! The accommodat(Read more...)
I have previously done hut to hut trekking in the Dolomites and my wife has always been keen to do this. I looked at trying organise this myself but after looking at Collett's and they did everything but the walking it was an obvious choice.
First time we have travelled with Collett's and it won't be our last. Organisation was exce(Read more...)
Although we were in self catering we took considerable advantage of the Dinner option and thoroughly enjoyed both the quality and variety of the food.
My family and I went on a Collett's Holiday in 2012 and always considered it one of their standout holidays.
We booked at short notice but the office staff were exceedingly friendly, helpful and efficient in contacting the hotel to arrange a room for us. Dani and Cam, who we know from elsewhere, introduced us to the company and recommended them. We also felt that it was the sort of holiday that would appeal to us in a region that I had been (Read more...)
Fabulous holiday. We were able to do a number of proper mountain walks with a real sense of seclusion, altitude and spectacular views. Saw a good variety of flowers and animals despite it being late August, the Pyrenees demand further exploration. The walk leaders were great company and making sure everyone was looked after and enter(Read more...)
Second time we've been away as a group with Collett's. You know what you're going to get and its very good indeed, made particularly by excellent staff who do indeed deliver on their mission to make the trip enjoyable.
Thank you for another brilliant time, we will be back!
Another fantastic trip with Colletts walking GR11 in The Pyrenees. Our guides were Cam and Beth who were both very professional and informative. The five days walking consisted of hard, long treks but were just what we expected. Both hotels we stayed in were very comfortable and the food was really good. The night in the refuge was a(Read more...)
The Colletts staff made the holiday. Mike, Emma (S), Emma (M) and Oscar were superb. They were so welcoming and enthusiastic and whilst suggesting possibilities for the next day's walk they always took into consideration weather, heat, people's ability etc. They were really good company at Office Hour, Meals and on the walks and nothi(Read more...)
It's probably much greater value for money for those who take advantage of all the hosted options, the guided walks and itineraries. We simply used Collett's as a booking tool for a completely self-catered, independent holiday, but the chalet was superb and superbly positioned too, and the airport transfer option was brilliant for us (Read more...)
Safety was always reinforced at the start of every walk making sure everyone was prepared for the day ahead. We've been on holiday with Collett's several times and love the flexibility that the holiday gives us - Via Ferrata and walks in good company. The staff are always very helpful and knowledgeable. Your staff at Matrei - Lynne, E(Read more...)
Your staff wwere exceedingly helpful and friendly. Briefing on what each walk involved was 100% accurate. Initial enquiries re Dolomites had implied that as a large group we would be restricted without our own transport, but the local bus service provided perfectly adequate access to all the walks we needed, even if the charging syste(Read more...)
All our guides were outstanding. But to pick out 2 - Jack was great with out 8 year old daughter, and Johns World War I walks were brilliant, he is an inspiration. Many thanks for a great family activity holiday for me, my wife and 8 year old.
I been with them before to the Dolomites and Erwald . The holidays were both excellent . As I was travelling by myself , I was confident that it was a holiday I would really enjoy. I love walking in the mountains , and the Collett's formula allows for plenty of company for socialising , but is also perfect when you want to do your own(Read more...)
As ever the Collett's team were wonderful. always helpful and great company. We have traveled with Collett's previously and been impressed with the set up and have had great experiences.
VG hotel: welcoming, comfortable & good food. Surprising number of 'facilitators' for a hotel based holiday. Route detail sheets needs improvement. Cameron & his wife were excellent. George good too.
Best food ever. And David (waiter) lovely. The Hotel Sabocos owners incredibly kind. The routes are not as well marked here (vs. Dolomites, for example), so we did not feel as comfortable branching out on our own. The laminates are helpful but one can still take the wrong path - often many - and cairns may have blown over.
A brilliant holiday. The staff made everything so much fun. The approach to and flexibility of the walks encouraged me to reach the top of Sas Ciampac. I am still smiling about it.
When there is numerous activity options the office hour was invaluable in informing the choice of activity. The knowledge and enthusiasm of the staff was first rate. It was evident that they all shared a passion for outdoor pursuits and seemed to genuinely enjoy what they were doing.
I am particularly interested in WW1 and thorough(Read more...)
My holiday was a Hut-to-Hut Walk in the Dolomites, to which I added some Via Ferratas. Having booked all my accommodation for the eight days, the pack of information you sent me was very comprehensive. Consequently, everything went like clockwork.
I wanted to amend my Hut-to-Hut itinerary slightly, to spend 2 days on Via Ferratas, (Read more...)
Just back from our first holiday with Collett's and first visit to the Dolomites. The whole experience was simply incredible from the hotel which was 5 star in everything (only 4 stars on the door tho!) the food is an experience that is something I will never forget. The views just appear more spectacular each day as you explore this (Read more...)
We enjoyed conversing during meals with fellow travelers. We wanted the convenience of having transportation into the Dolomites and wanted to meet other like minded people on our trip.The staff were extremely helpful and personable. Food was plentiful and delicious. Enjoyed our three days hiking, painting and sightseeing. The Dolomite(Read more...)
Another great holiday with Collett's
Some good walking, a really great group of guests and Collett's staff as well as a lovely hotel all added up to a brilliant holiday. Special thanks to Cam and Danny and their wealth of knowledge, caring attitudes as well as being very entertaining!
It was helpfully pointed out to me that the dates I was initially looking for coincided with a booking for a large group and I therefore changed dates.
It was a privilege to enjoy the mountains in the company of Lynne, Clare, Robyn and Emily. They are delightful, enthusiastic and inspiring young people.
I think the "at your own(Read more...)
The staff are a real credit to Collett's. A very cheerful, enthusiastic and friendly group of people - they really made our holiday that bit more special. The choice of walks, plus painting options, worked particularly well for my family. I got the opportunity to do some great high level walks plus some moderate walks with the rest of(Read more...)
Really friendly assistance from Collett's staff in UK about the accommodation when we were deciding on our booking.
We have been with you several times before and always really enjoyed ourselves. We value the s/c apartments -they have invariably been good value, spacious and comfortable. We like the option to join walks or not, plu(Read more...)
The team were fantastic in checking everyone had all the information they needed for the following day, whether it was to go on one of the organised walks or to spent the day doing something independently. They quickly assessed individual abilities and advised people accordingly. They were particularly welcoming towards our 9 year old(Read more...)
Been many times before, I had heard about the new area whilst in Ehrwald last year (which had been an excellent trip), I'd also heard there was to be a variety of harder high level walks available and I like the whole way Collett's do things - the idea of coming along and being part of a group on a day in the mountains is what I'm loo(Read more...)
We know that if Collett's have a base somewhere, it will be outstandingly beautiful, with top notch accommodation. Your staff are always very welcoming, extremely enthusiastic and interested in people. By the end of the week, we felt that we were walking with friends. Sam, Amanda and Caitlin were very helpful and were good at encourag(Read more...)
Turning up at a holiday alone is always a bit scary but from the moment I was collected I was at ease with all the walk guides who were outstanding and the guests made me welcome too. I wasn't the only one by myself but actually it didn't feel like it would have mattered either on the walks or at meals. I love the hard walks but I wou(Read more...)
Once again , clear and informative. easy route instructions from Venice Airport to Corvara. Matt was very helpful and helped settle us in quickly. Our self catering flat was comfortable , spacious, and centrally located for everything in Corvara.
Office Hour - All very good indeed . Plenty of time for discussion and good ideas off(Read more...)
We had an amazing holiday, facilitated by a great team at Haus Valentin (and Charlie and Aidan - on transfer duty!). Would thoroughly recommend - we will be back!
A great holiday, delighted all round.
The hotel was good, with friendly and helpful staff; it was good to hear so few English voices there and in the town so it really felt "foreign". A better bar/lounge space would have been appreciated though, for a night cap.
Collett's staff were wonderful, extremely efficient and always help(Read more...)
I was hugely impressed with Collett's. The chalets were comfortable and in great positions or walks. Meals were lovingly prepared and served and the wine was topped up rather promptly! But the staff were the most impressive part - knowledgeable, enthusiastic, efficient, very organised and helpful. This also includes all the office sta(Read more...)
What can I say?.....Amazing! Stupendous! Wonderful!
My family of four had a superb time with you at the hotel Panorama in Corvara. The hotel was top class - the food, service and accommodation were superior. I couldn't fault it at all in any way.
The Collett's aspect was professional at all times. The John Scanlon experience was (Read more...)
I am always rather reluctant to phone and prefer to have information available on the website. I realise this isn't possible as your holidays are so flexible, and the service I received on the phone was really exceptional: friendly, very helpful and THANK YOU that there is no recorded message and pressing numbers!
I was made to fe(Read more...)
The staff were extremely friendly and made us feel so welcome and went out of their way to include us with evening meal arrangements despite our late arrival.
All the staff were amazing and I would like to say a massive thank you to everyone. The guides and the hosting staff were all brilliant. Cam, Danny, George, Jack, Lauren and(Read more...)
Office Hour is excellent, lovely to talk to other guests and staff to get ideas of where to go as there are so many options to choose from. Staff are friendly and genuinely want you to make the most of your stay.
We have booked with Collett's many times now over many years. We know that the walks will be good, as will the advice, accommodation and whole experience which makes a super holiday.
Why Collett's? Because the information provided on the website, in your brochure and through talking to staff prior to booking was comprehensive and our questions were easily answered.
There was flexibility in when you could arrive / depart from the Chalet and the length of stay. Good choice of activities and options for guided wal(Read more...)
Staff very helpful and friendly when enquiring about holiday. We really appreciated John and Tracy preparing meals for our kids early so that they could get to bed at a reasonable time. They couldn't have been more accommodating. Thank you so much, I think you saved our holiday!! Also, the help of staff at office hour was invaluable, (Read more...)
Been before and like the flexibility the holiday format offers. Interesting walking areas with lots of walking opportunities.
We find an interesting mix of clients of all ages and a mix of nationalities who add to the fun and enjoyment of the holiday - walking with like minded people makes for a good holiday.
Your staff on this h(Read more...)
Enjoyed the opportunity to talk to some one on the phone pre-departure. On the day of our arrival we were contacted by Cameron and he rearranged his schedule to fit in with our earlier than expected arrival time. The experience that Cameron brought to his job made him the star. This was our fifth visit with Collett's. The formula works well for us.
Easy booking process, great choice of destinations, good price, positive reviews from previous guests, flexibility, choice of difficulty of walk...
Had an incredible week and have developed a bit of a hiking addiction. The food and accommodation were excellent, the walking was stunning, the walk organisers were great fun and really(Read more...)
I was looking for walking holidays and came across Collett's on the internet. We did the hut to hut trip and enjoyed it very much. My suggestion would be to use accommodation in Campitello instead of Canazei as that would cut down on the use of buses which are busy and infrequent (and you can't walk along the road as its too busy). It(Read more...)
Arrived on staff day off, so it was great to be welcomed, briefed, provided with a refreshment and advised where to get food. An amazing choice of outdoor activities - often spoilt for choice. I would happily undertake any of the activities on offer from easy to the harder walks.
A truly superb holiday, with hospitable, passionate (Read more...)
Just to say we had a great holiday, combining self catering, a two night hut to hut walk and one night in Chalet Verena. All the accommodation was good, the food at Verena great and the hosts excellent. You really do pick a great group of people to host - they were unfailingly enthusiastic, informative and interesting. We will be coming again!
The staff were wonderful. A pleasure and a privilege to be in their company. They are without exception a wonderful group of young people, interested and interesting. The other guests were great too.
We had stayed in Chalet Verena while skiing and picked up a brochure in the room before leaving - the ski experience was so good that I knew my walking friends would love it. All in brochure and I will keep it. I am a good ambassador as I have brought you 6 Scots who will pass on Colletts to their families etc...
We had a lovely week with an excellent team of Rick, Amanda, Sam and Caitlin. The Collett's team went out of their way to make sure everyone enjoyed their walking and got the most out of the holiday. Their friendly professionalism and sociability really helped. Magnificent scenery and weather thank you!!
Online there seemed to be a greater level of detail, however, I'm not sure you could get this into the handbook.
My responses, both through email and phone, were immediate and always very helpful. Although we were in self catering we visited Verena daily for Office Hour and at other times. We were always greeted with outstanding fr(Read more...)
Many thanks for an excellent hut to hut holiday. The trip notes provided were thorough and it all went without a hitch but best of all are your chalet staff who were all extremely helpful and a credit to Collett's.
The trip itself was demanding but well worth it with some of the best scenery that I have ever seen.
No doubt I wil(Read more...)
Had a great week at the Sonnenspitze hotel in Ehrwald. The staff was nice and helpful, food was Tirol at its best (expect to gain pounds..) and the others were like-minded for hiking, outdoors and fun.
Last but least, the built-in flexibility offered by Collett's is a major added value compare to structured holiday packages, especi(Read more...)
The team at Chalet Verena are outstanding. They have excellent knowledge of the walks, go out of their way to engage with guests and become part of the holiday experience rather than just facilitators. A good range of walks is on offer with not too long a journey to reach them. Food was of a high standard with portion sizes good enoug(Read more...)
Everything was ao well orgnized. I was very impressed! Rachel was phenominal. She was very knowledgeable about thw area and the routes- further personalized our trek after meeting us and inderstnding our abilities and desires for the trip. She was spot on.
Found on the website, but the staff was very responsive and organized on nin(Read more...)
We had an excellent week of walking, despite unexpected snow in August! The route was well thought out and at a good level for our children (the youngest being nine). The scenery was stunning, the accommodation and food along the way were great. A fantastic week and one that we'd love to do again.
A fantastic place to go high level walking with amazing views. Take a car if walking independently as buses are infrequent and do not go to all the routes. A lovely hotel with excellent staff but no lounge to relax in post -dinner. Special diets are accommodated but it will probably take a day or so for staff to fully appreciate you(Read more...)
Panticosa is fantastic and the Valle de Tena is so beautiful. the welcome at the hotel was warm and office hour was informative and interesting. the staff in the hotel couldn't have been more accommodating and friendly The walks we did were well guided and just super. We would love to come again for longer. One tiny negative about the(Read more...)
Collett's were one of the few that organizes short (3-4 days) self guided hikes in the Italian Dolomites (as far as we could find on the internet).
Value for money?: Yes, the planning of the routes, booking the rifugios and the information we got on arrival were well worth it.
Very good website. I particularly like the ability to log straight into my own booking page to track payments etc.
Despite it being your teams day off, Lynn was there in the hotel to great us personally, help with luggage, show us to the room. A genuinely personalised note from the team with phone numbers etc made us feel that any (Read more...)
We have now stayed with you on quite a few occasions and it has always been enjoyable. One of your greatest assets is your staff and their local knowledge. So useful if you want to use local transport etc. Returning customer. Good destination. Lovely scenery. Good local knowledge.
I very much enjoyed my stay in Panticosa. Rick and his team tried very hard to meet the needs of the whole group (which was very mixed in terms of age, ability and character) and to make everybody feel welcome. The hotel and food were excellent.
The four staff at Panticosa are a terrific advertisement for everything that is good about Colletts. Ric, Sam, Caitlin and Amanda were great value - professional, knowledgeable and patient (very important since none of us were in the first flush of youth.) They're a good team and made the holiday that little bit special.
The four staff at Panticosa were wonderful, and we greatly appreciated their support, advice and hospitality. They are an excellent young team, and a real credit to the organisation. They were great company, but also knowledgeable, caring and sensitive and they worked very hard to make sure the walks were suitable for everyone.
We (Read more...)
Low Level Walking, Moderate Level Walking, High Level Walking, Mountain Scenery - My brother had holidays with you last year and I really liked the idea of the organised walks/ office hour!
Chalet Angelo was immaculate and the meals a highlight among highlights. So much to choose from! The I&I was helpful but I was also looking for more of a description of the hike itself rather than largely navigation. The laminates were difficult to read, but not largely needed on a hosted walk.
The range of activities and options w(Read more...)
Really helpful when booking. Various accommodation possibilities were explained thoroughly. We arrived when an error seemed to have been made for another booking, so we were somewhat sidelined, though when eventually shown to our rooms were courteously treated!
The laminates were mostly clear, the instructions almost faultless. On(Read more...)
Staff were always very helpful and enthusiastic. The flower walks were amazing. David was an excellent guide with an in depth knowledge of Alpine flora, he made the walks interesting, informative and fun. Office hour was a chance to meet all the brilliant staff, other guests and swap ideas. Great concept.
We self guided but with only 5 days of walking and having never been to the Dolomites it was great having office hour. Amy was superb, full of enthusiasm and knew the walks well. I didn't get the sense that the others were interested in helping us once we said we didn't want to do guided walks, but that was fine as we were happy to ju(Read more...)
We were very impressed by the staff. They were young but responsible , very pleasant, knowledgeable and performed at a high level. I suggested it might be good to have an older person (like me) on the staff to encourage the older clients. I am available next year! Seriously though, the staff at Angelo, Grace Chris Keith Charlie Dan Ja(Read more...)
We arrived at the beginning of Office Hour so our information was a bit rushed and we felt overwhelmed initially. We did have an opportunity to sort out our questions later in the evening.
Knowledge of the local area was relevant and recent. I am an experienced mountaineer and I do everything at my own risk and therefore had no exp(Read more...)
My questions were dealt with quickly and efficiently. We arrived earlier than expected but were shown to our room. The Collett's representative found us soon afterwards. The evening meals were very good, with unlimited good wine, and served nearby. It was lovely that all guests ate together along with 2 members of the Collett's team.
Amy was delightful,even after our ETA was delayed by several hours due to traffic delays. The packed lunches and the two evenings we ate in Chalet Verena were amazing and excellent value for money. Even though we were self catering we loved the opportunity to meet the hosts and other guests at Office Hour,everybody was delightful and (Read more...)
Jack was really welcoming and friendly. He was well prepared and had all the information we needed. All the other Colletts reps made sure they introduced themselves later that evening and we couldn't have had a better welcome. First Class!
The whole team were fantastic. They could all give excellent advice on the walks or alternati(Read more...)
An excellent week of walking with comfortable accommodation and plentiful food. Special commendation to the Angelo chalet manager - she does a first rate job and the atmosphere is at the same time welcoming, informal, but highly attentive to the needs of individual guests.
Third trip with Collett's to Haus Valentin.
Beautiful location and a perfect Hotel.
Clean rooms.Ours had balconies facing the opposite side of the valley with that memorable view....
Food is superb quality and plenty of it.
A great breakfast before your walking day starts and sets you up nicely.
Fab evening meal and before that h(Read more...)
Been to Dolomites with them 6 times since 2001.Find both the office and local staff very helpful. Like the level of support - mostly walk independently but like support in respect of accommodation and walk itinerary.
Office Hour - Really great to have this. Your team are so friendly, engaging and tailored their advice and help really well for our group.
Great location and chance to have a 'supported but not organizer's holiday. Always felt we had friendly and helpful advice when we wanted t, but could do our own thing without feeling like we ha(Read more...)
All my boxes were ticked! from Angelo balcony views, food, excellent office hour with great programme of walks and cycles through to the enthusiastic team of Collett's people who led and fed for whom nothing was too much trouble.
Enjoyed the two week stay immensely and still only scratched the surface of possible activities despite (Read more...)
This was our fourth Collett's holiday, and easily equaled our stay in the Dolomites, which I had thought the best walking holiday we'd had. The accommodation and meals were excellent, and the hotel staff were wonderful, even meeting us at our 3am arrival. What really made the difference though were Ric, Mandy, Sam and Caitlin. Althoug(Read more...)
We had a delightful two-week stay at Pension Angelo in Corvara. Alongside the amazing mountain environment in which we road biked and walked, the staff played a major part in our enjoyment. They were lively, friendly, courteous and hard-working - but also well-informed about what was on offer. Thank you!
We've been to Corvara for about 20 years, but last year we made a mistake with booking again. So in December we had to find a place to stay in March. We walked passed by Verena and saw a nice young man and asked him whether there were 2 rooms available. We've seen the rooms and at home we made further enquiries and decided to book.
With regard to group sizes, it was an unusual week when a large group of guests was not involved in organised activities. Therefore group sizes were small for the organised walks.
Having previously been on a Collett's holiday, I knew that I really liked their flexible system, I appreciated the high standard of organisation and car(Read more...)
We had a delightful two-week stay at Pension Angelo in Corvara. Alongside the amazing mountain environment in which we road biked and walked, the staff played a major part in our enjoyment. They were lively, friendly, courteous and hard-working - but also well-informed about what was on offer. Thank you!
Overall basic information prior to settling in was sufficient. Transport provided to the apartment. Further information was obtained during the office hour once we had settled in.
Another great holiday with Collett's.
Food was filling and varied. There was always a starter , main course and sweet.
Our staff were extremely knowledgeable about the area and the walks. We only went on one walk without staff and a more detailed map would have been useful as some of the directions were slightly ambiguous. (But this is only being perdantic!)
We wer(Read more...)
Choice of location (Matrei)/ hotel (Hinteregger)/ availability of hard and very hard walks/ flexibility re arrival and departure dates/ recommendations from friends who have been with Collett's before.
The staff were very helpful and did not take life too seriously and so retained a level of informality which was much appreciated. As you would expect with so many guests it has to be expected that there were times when they seemed to be somewhat overwhelmed. Nevertheless they coped remarkably well and with great patience and good hum(Read more...)
Never come across such a lot of information on a walking holiday and all members of team knew everything and were so enthusiastic, helping well outside of office hour too!
Recommended by an HF leader and the fact that you run from any day of the week, we wanted to start on a Monday and stay for 6 days this didn't work for other co(Read more...)
Fantastic family holiday. Location, accommodation, food etc excellent and Collett's staff in particular were outstanding. Very helpful, welcoming and friendly. Will definitely be returning!
Both my husband and I were very impressed with the friendly staff and excellent customer service we received throughout our whole holiday. I was delighted with our transfer. Our driver told us all about the wonderful Alps and her experiences during the journey, it was very interesting.
Delighted we arrived at our hotel. It was exce(Read more...)
All staff in Chalet Angelo were very helpful, friendly and knowledgeable. Caroline particularly was extremely knowledgeable and helpful. We were always made welcome. Excellent availability of guided walks and the knowledge of the guides for when we were walking without them. Good value for money and location.
The meals at Panorama hotel were beyond our expectation. We were thoroughly impressed at the high standard of the meals and their presentation. All staff were attentive, friendly and willing to help.
Office hour was a fantastic chance to find out relevant information on the following day's activities in an informal, friendly settin(Read more...)
Yet again another fantastic few days in the Dolomites, we stayed at Haus Valentin and once more were looked after by the excellent Collett's staff, who because of their enthusiasm and friendliness help to make a good holiday really great. Thanks to Henry, Max, Sophie and Alison and everyone else who's name I've forgotten for a brillia(Read more...)
We very much enjoyed our week in the Austrian Tyrol. The Collett's staff were extremely helpful, as well as being friendly and easy-going. Half the time we did our own thing, and half the time joined the organised walks, which were suitably taxing (hard level) but great fun. There is masses to do in the area and we made use of the hot(Read more...)
Wanted to try hosted chalet style walking holiday. Wanted to visit Dolomites and could not find any other walking holiday companies that offered the same level of choice or knowledge of area. Rooms very large and comfortable, meals generous, wine very welcome!
We had a lovely holiday and would definitely like to come on another Col(Read more...)
Jack did an excellent job of welcoming us, ensuring a meal was aviable at the hotel, even though our transfer didn't get us in until after 9pm, and making sure we were booked on a walk for the following day. We stayed at Hotel Melodia, which completely exceeded our expectations of a 3* hotel. We got our lunches from Haus Valentin.
I thought the three staff members I met in the reorder and during my hut to hut tour were absolutely first class, friendly helpful and I enjoyed meeting them as they happened to be doing some visiting of the rifugi. They were Beth, max and Alison.
They are also really loyal to Collett's and spoke so warmly of the company.
The Hotel Panorama is really exceptional - Although we only went on 3 accompanied outings, Caroline was enormously helpful in maximising the delight from our private meanderings with her recommendations and local knowledge.
Collett's was a recommendation from a colleague who had visited both Panticosa and Picos. In resort staff member (Ric) greeted us and made sure we had everything we needed. He was friendly, helpful and professional as well as being very knowledgeable.
Thank you to the great staff that made our week brilliant - Ric, Sam, Amanda and (Read more...)
Myself, my wife and our twelve year old son enjoyed a fantastic five days at Angelo and Alpi and all wished we had allowed more time in the Dolomites and less time in Switzerland and at Lake Como. Definitely we will return in the summer and will be looking at the possibility of New Year snow shoeing and skiing.
Many thanks to all (Read more...)
Staff were really helpful do we felt we were able to tailor our programme appropriately. Liked the flexibility with respect to number of nights to book which enabled us to get cheap air fares. Staff were very helpful when I phoned to discuss dates and accommodation.
Without exception the hosts were excellent; their knowledge and a(Read more...)
Mixing and eating with others. Options and flexibility with itineraries, Excellent local knowledge and provision of information, Options of guided walks or doing our own thing. You have done a fantastic job in selecting and training excellent staff. They are a key to thisgreat holiday: knowledgeable, friendly and helpful when wanted w(Read more...)
We were joining your team part way through a longer holiday, and the admin team made sure that we received all information in a timeframe that fitted in with our travel times. Greatly appreciated. The Colletts team and hotel staff made us feel right at home from the outset.
Very happy with the variety and quality of the meals prov(Read more...)
We enjoyed the safari so much, in spite of having snow and sometimes white out conditions for half of the week. Having to keep to our itinerary helped us to deal with these conditions better. The guides Diego and Petro were superb and managed to deal with closed lifts and a closed pass which meant one of our overnight stops had to be (Read more...)
I was recommended to try Collett's and I was very happy that I did. I was presently surprised at how friendly the staff was, as well as extremely knowledgable about the area. They were always on hand to answer questions, and were great when out on the walks. My partner and I stayed in self-catering apartments and they were clean and t(Read more...)
Collett's office staff were very helpful when we changed the dates on our booking. We were late arriving because of delays caused by rail replacement bus service (in Austria, not the UK!) but staff were very helpful in getting us organised and straight into dinner. The chambermaid was very thorough and very friendly but it would have (Read more...)
The team at Sonnenspitze went out of their way to help us put together walks, included working out bus routes, which were not on their itinerary. Despite the walk organiser emphasising that the walks were at our own risk, we always felt entirely safe with every one of them, and their knowledge gave the group confidence.
We have alr(Read more...)
Arrival Comments: Despite arriving later than expected, we were immediately greeted, shown to our rooms, and invited to join the other guests,(already at dinner) as soon as we were able to do so. Your staff were so friendly and helpful, tailoring our needs to various route possibilities. They are very impressive young people. Entirely(Read more...)
The variety of activities and the standard of the accommodation appealed to us. The information and advice on what to do was also a factor. The accommodation and food were excellent, and the staff were very knowledgeable and friendly. The staff were brilliant, both in the hotel and when on the walks. Special thanks to Dan and Ayden, w(Read more...)
The so-called huts are 3* chalets with great food and each day begin with a chair lift to get right up close and personal with alpine fields of wild flowers and amazing rocks formations. This part of northern Italy was part of Austria before WWl which explains the Italian Tyrol which still looks, feels and sounds more like Austria. L(Read more...)
The staff were brilliant and very knowledgable.The team were great, I arrived after 8pm but the team had my dinner waiting (with wine)! Thank you.
The food was great. Good selection at breakfast, nice lunches, excellent afternoon cake when we got back from our walk and lovely evening meal. I had to change room during my stay - the(Read more...)
As a long standing customer and previous visitor to the Pyrenees, the brochure and website were not important in our planning of the trip. Weather forecasting for the Pyrenees is not the best, but this is not the fault of the staff, they found the most accurate forecasts that they could. Given that the route marking in the Pyrenees is(Read more...)
We enjoyed our walking holiday with you in the Pyrenees (last year). John and his wife Jo were very knowledgeable and delightful company. We saw a good variety of flowers, and some impressive scenery,as well as vultures and storks.
Well done Collett's, once again a brilliant holiday. We stayed in Matrei, really good location... Exceptional staff, good fun, very helpful and very professional. We had use of the Self catering apartment but opted to eat at the hotel for evening meals which we found to be an excellent option and very sociable..
Lovely room with outstanding view. One of us (Clive) had major walking impediments (hip awaiting replacement and peroneal nerve injury). Your staff, Rushy, Lynne, Clare and Robin were all brilliant in finding ways around these challenges through adjusting walks or providing one on one assistance.
The staff were also very creative (Read more...)
Everything was really good, the Hotel was helpful and Collett's staff brilliant. We did our 'own thing' a couple of days are the guys were really helpful with information.
We have been with you a number of times and like the way you run your holidays.
We have had a Colletts walking holiday before, in the Dolomites so we knew we would have a brilliant time.
The holiday lived up to all our expectations.The staff, the Hotel, the transport arrangements were all excellent. And , of course, the walking was exceptional.
A great idea to up grade the Red Wine during my stay! It would be better if the Hotel had a more extensive wine list but I am comparing it to Corvara Hotel Panorama which was exceptional!
Because we ate together every evening there was a better feeling of "inclusion" than last year in Corvara .I liked this as its being part of a gr(Read more...)
We had to wait a fair while to get to our room when we arrived, which was a bit of a pain after quite a long transfer, but we were part of a large party and were the last to arrive and I think there had been some problems with people wanting to change rooms due to the ceiling height so there was some confusion. Not a major problem in (Read more...)
I had a wonderful week in the Dolomites. I travel a lot on my own and you never really know what to expect, but I felt very welcome and comfortable both at the Chalets and the Refugios I booked through Colletts. At the chalets, Office Hour is a great way to socialise and meet other walkers. I did a mixture of hut-to-hut solo walking a(Read more...)
Even as self guiders on 6/7 walks during our stay & staying at other accommodation we were made to feel most welcome at Office Hour which was a big factor in the success of our holiday.
As we self guided on 6/7 walks not really applicable to comment here (on the one guided walk we were only a group of 5 guests - ideal as it was a b(Read more...)
We arrived during "office hour" and were immediately welcomed into the fold - it felt like we were meeting up with friends. The Spanish bread in the packed lunches was a challange! The evening meals were basic but tasty and filling.
The helpfulness and the (non) guiding of Emma (x2) Mike and Oscar turned an excellent holiday into a(Read more...)
Level of service was excellent, all questions answered satisfactorily. The meals were amazing (Chalet Verena), excellent standard. Better than we had expected. I researched Collett's via the website and liked how it sounded. Once we made contact, the staff were efficient and friendly. You have put together an amazing group of young pe(Read more...)
We arrived on the Staff Day Off and earlier than expected. We found a welcome note at the Verena from Seb to ring him (Phone provided) which we did, he duly came back shortly afterwards and made us feel immensely welcome, offering us a drink and making time to talk us through everything, before then taking us onto our self catering ap(Read more...)
We have recently returned from an amazing break in Ehrwald staying at the beautiful Sonnenspitze hotel where the usual extremely high standard of Collett's staff was very much in evidence. Excellent location, variety of walks and stunning scenery made it a holiday to remember.
We were looked after really well by all the team at the Hotel Sonnenspitz, Danni, Cam, George, Lauren and Jack were all very relaxed, friendly and sociable and went to great lengths to make sure we had a lovely stay. The scenery was stunning, with loads to do and we loved the office hour, and the sitting together at dinner. ( pity abo(Read more...)
We all really enjoyed our holiday in the Dolomites - the scenery was beautiful, the staff incredibly friendly and helpful, the chalet was clean and ideally located, the food was amazing and the walks were great!
Just put mountain walking holidays into Google, found Collett's and it seemed to be just right for us.
Very helpful on some specific questions about local travel as we organised our own travel right to Badia, by train and bus. I had a text from you just after we reached Hotel Melodia at about the time we had indicated. We then fix(Read more...)
We arrived late on Tuesday and missed the daily meeting, but we were called to arrange a meeting on Wednesday morning which was very good. All the staff we met were really friendly and helpful. The information and route suggestions were great. I wanted a holiday in the Dolomites and your website came up. We were impressed by the infor(Read more...)
After staying last year in Angelo we made a couple of comments & were pleased to see that you had taken notice e.g. putting a shower curtain in the room & offering porridge for breakfast - thank you!!
You are the only company that give so much flexibility, I walk & Richard can cycle or we can do our own walk - perfect
I was interested in going to the Dolomites but wanted a group trip in case my teenage daughters didn't want to come but they did and loved the experience!
We had a great time in Badia, that was made possible by the friendly and enthusiastic staff. It was our second holiday with Collett's and once again we were impressed by all the organisation. If you want to be on a holiday with like minded people Collett's are a good choice.
1. Ric, Amanda, Sam and Caitlin were extremely friendly and knowledgeable, nothing was too much trouble. On one particular day I was the only client who wanted to do the organised walk, for safety reasons Ric organised Amanda to join us, as three is the minimum number for a walk. I had been prepared to do a walk on my own that day(Read more...)
Our second time with Collett's and we weren't disappointed. The transfer, the friendly welcome, the walks, the accommodation and the food were excellent. All the staff work as a team to ensure we all had a great holiday. Top marks all round.
Chris was very knowledgeable & thorough with the self guided routes &maps plus additional info such as bus times. He put all my concerns to rest.
The hut to Hut routes & plans were excellent. The hut to Hut tour was right in the area I wanted to explore & it was the perfect level for my first solo trek. Good support, but plenty of(Read more...)
Yet another great success - holiday care of Collett's. Thank you. I had a fabulous time in Corvara. The combination of staying in the Hotel Panarma, joining everyone in Chalet Angelo for office hour and evening meal was brilliant.
Your chalet staff are a credit to the company. Helpful, hugely enthusiastic, competent and extremely (Read more...)
The professional image of the website determined our decision to go with Collett's for our holiday.
It would have been nice to receive the hard copy of the itinerary, guest handbook, maps and route prior to our departure for us to vet. We live in Australia, and were told on the 15th June that these would be posted to us, however, (Read more...)
We were welcomed extremely warmly by Will – who couldn't have been more helpful. All 4 Members of staff (Will, Claire, Clare and Remy) were friendly, enthusiastic, helpful, careful and professional at all times. They were superb and we would like to thank them
It was wonderful. The staff were young but knowledgeable enthusiastic and very competent. We will be booking another Collett's holiday and recommending them to all our friends.
Another wonderful Colletts holiday with a great hotel and the most beautiful scenery. What always makes the holiday with Colletts so special is the staff and the Ehrwald team are brilliant. Cam and Dani are such naturally warm, knowledgeable and enthusiastic people who go out of their way to make sure everyone has a great time. Thanks(Read more...)
Well that is how many of us realised we had met on previous walking holidays with Collett's during our recent stay in Matrei.
This new resort with its first season this year has more than lived up to the very high standard which we have come to expect from Colletts's over the years.
The Hotel is superb with excellent food and sta(Read more...)
Just back from the Hohe Tauern in Austria and we'd just like to say a big thank you to the Collett's staff and the hotel staff at the Hotel Hinterigger for going that extra mile and making our stay so memorable. I'm sure we will be back soon to enjoy this corner of Austria again as a result.
Our flight was cancelled and we had to rebook from a different UK airport to arrive in Treviso, not Marco Polo, too late to be picked up. Viv at Colletts HQ was extremely helpful, advising us that a day in Treviso was in fact a bonus (she was right), recommending a perfect hotel (Continental) and rearranging the airport pick up. We (Read more...)
Hotel was excellent , but overall I think we prefer Chalet accommodation as experienced in the Dolomites. More informal perhaps.
Collett's team were wonderful and couldn't have been more helpful, enthusiastic and friendly.
We have been on previous Collett's holidays and enjoyed them. We have passed your brochure and name on to f(Read more...)
The hotel staff and the four young people representing Colletts were very welcoming and made us feel at home. My friends invited me to join them and they had already used the company and venue before.
I really enjoyed this holiday and it was a great way to discover the area.
Our friends discovered Colletts and recommended them so we have now had several trips with them.
This was our 6th trip with Collett's and its magical formula hasn't failed us. Cam and Dani and the team were brilliant hosts. We will be back for more.
Food at dinner was fresh and tasty - but a bit basic. However the choice was good - and portions generous. I didn't pick up that there was no walking directly from the hotel (but I did make the booking in a hurry and might have missed the information). We thought the hard walking was actually moderate - compared with some of the rout(Read more...)
Communication and response to queries were excellent. Reaction to and rearranging transfers following pilots strike and 24 hour delay in arrival were outstanding.
I accept the difficulty of absolutely accurate weather forecasts in mountain areas. Forecasts were good enough. Even though walks organisers repeatedly stressed that they(Read more...)
The hotel staff were welcoming, friendly and helpful. The meals were excellent. Thank you to the staff for making our stay so enjoyable.
Office hour is a very sociable occasion which we enjoy both with the Collett's team and other guests and an excellent time to plan and share ideas to make the most of your stay.
Thank you once (Read more...)
Because of injury on the way to Corvara, my wife wasn't able to join in with the walks but we still both had a really excellent holiday. The area is ideal for walkers, cyclists, climbers, Via Ferrata, flower lovers and those just wanting to take in the scenery.
Breathtaking views in all directions.
We stayed in Hotel Panorama whic(Read more...)
The Collett's team were fantastic - very confident, considerate and helpful. A really good flag to be waving for employing your people.
I understand that walking to the slowest pace is important but when some members of the group have another agenda - ie flower spotting, they perhaps needed a bit of chivying along for the sake of (Read more...)
We both enjoyed an excellent holiday at Panticosa. The hotel was comfortable and the food was excellent. The staff - Rich, Sam, Caitlin, Amanda and Cam - were all welcoming, considerate and great company.
Inevitably, I compared Panticosa with my previous experience at Haus Valentin. As I expected, this area of the Pyrenees does not(Read more...)
Great area with probably the best walks so far (compared to Ehrwald & the Dolomites, though both were very good). Colletts' staff up to their usual high standard of course!
Dani and Cameron encouraged me to have the confidence to go on the hard hikes which I absolutely loved and can't thank them enough.
Your team of Dani, Cam, Jake, George and Lauren ensured all were safe and were very supportive in a very understated way so you could enjoy the thrills and being slightly outside your comfort zone whi(Read more...)
Staff enthusiasm and knowledge at Angelo was unbelievable. They work so well as a team. Food was always outstanding. Didn't go on WW1 walk as they were not available at this time but the knowledge of some of the staff was remarkable, i.e. Jack and Dan on the Col Di Lana walk.
We had a really wonderful time with you at Angelo Chalet(Read more...)
We enjoyed the food on the whole, it was great to sit with other guests and chat, the wine was free flowing and attention by hosts at the table was excellent. There was plenty of food at both breakfast and dinner. The welcome at office hour and serving of drinks was a lovely touch.
General Comments: We had an absolutely fantastic h(Read more...)
short break in Corvara, Chalet Angelo. Very friendly and welcoming place to stay, staff were extremely attentive to your needs and nothing was too much effort. Breakfast and dinner was served at a good quality, with plenty of decent wine in the evening. Generally a very good place to stay to enjoy the amazing Dolomites!
The chalet we paid for was not available but we have now been reimbursed with the difference in cost , for which many thanks. Our holiday was most enjoyable and I would book with Colletts again. All staff members were friendly and helpful, patient, enthusiastic and overflowing with flower knowledge!
Excellent reputation and information prior to booking - We would like to thank you for a most enjoyable holiday in a stunning location. The enthusiasm of the staff was a great tonic and the help and advice we received was excellent. We cannot wait to return!
Wonderful hotel in peaceful place. Collett's hosts were really sound and made sure we had a great time. Walks were enjoyable, adequate for the heat, nothing difficult or technical. Area is very green, on the edge of the national park; to get into the higher mountains you need to take the Fuente Dé cable car or do your own thing.
I loved the self catering apartment. Beautifully clean and warm with beer in the fridge! One of the highlights of my stay.
Your staff are amazing ! This was my second holiday with Collett's and you really do pick good people. Why Collett's?: I had enjoyed my holiday in the Dolomites with you last year and decided to try another resort
Hotel staff/owners wonderful. Improved English translations of evening menu would help! Tuna in what appeared to be a vegetarian option would not suit a lot of people(personally not a problem). Staff extremely good, knowledgeable and helpful all round except for the following comment: A number of routes had not been walked by any of s(Read more...)
Five of us spent last week in Chalet Angelo, Corvara doing Via Ferrata. No probs - enthusiastic, friendly/efficient staff - great food (our 2 vegetarians well catered for) plus wines & beers. It was interesting to meet experts doing courses in flowers or painting etc. We hired a car through Avis at Marco Polo airport and found it inva(Read more...)
Thank you for the atmosphere and the slick way your business operates. For us, as a couple from NZ, it was especially good to meet up with others who have similar interests. The enthusiasm of the young staff members was also great.
Pete Critchlow was extremely helpful before our departure with knowledge about the walks and general information.
I had to ring up to ask for the handbook, 10 days prior to our departure. Office Hour was a great way to meet staff and people in a friendly, informal environment. All the staff we met were an important part of the holida(Read more...)
A good place to stay; wonderful staff, pleasant welcome, friendly atmosphere, great rooms and hearty food. Location is convenient for registration, start and finish locations.
Be aware that Pension Angelo is a short 16% climb up from the town.
Our two previous holidays with Colletts were excellent and provided us with the right level of enthusiasm, friendliness and support. The enthusiasm and friendliness of your resort staff is outstanding. Particular appreciation of Lynne's expertise in creating such an excellent location and team.
We could not fault the Matrei team, they were knowledgable, good company to be with and they bent over backwards to make our stay perfect. The routes were perfect for the snow and weather conditions. How could I criticise the packed lunches when the team went out to get mustard specially for me!
We hope that Brexit does not hinder (Read more...)
Low Level Walking, Moderate Level Walking, Wildflower Walks, Via Ferrata, Mountain Scenery..
The right combination of location, arrival day and duration, and freedom to join groups or go independently - exceeded expectations.
We find your knowledge about the accommodation and local area invaluable and the flexibility offered to put accommodation on hold whilst we organise other holiday arrangements extremely helpful.
We received a warm welcome and the added bonus for us was that we met Will, Claire and Remy whilst we were at Haus Valentin earlier in the(Read more...)
All four staff were really great – well informed, good company, and able to motivate two normally less than enthusiastic teenagers! Been with you to the Dolomites and had a great time! We all had a fantastic time - please pass on our thanks to Will, Remy, Claire and Clare for being such lovely hosts!
My transfer, in total, took 9 hours including 5.5 hours wait at Marco Polo. The meet and greet arrangement appeared rather haphazard and I only made contact by chance. I would suggest a Collett's penant or similar that is more obvious than a clipboard which was, in any case, absent at the allotted meeting time. I arrived in Corvara ab(Read more...)
I was surprised that none of the 4 staff had been in Panticosa before - and hence were walking the walks with us for the first time too. Having said that, they were all very good.
You offered something that was different, at a good value. We liked the idea of there being 2 different walks per day, coupled with a decent size group o(Read more...)
The welcome was honest not put on, and the team even checked with us on the day to check everything was going ok. The team were very helpful and eager to please, to make sure we had a great day each day. Why Collett's? Appeared to offer help with planning our days. Actual help exceeded expectations!
Low Level Walking, Moderate Level Walking, High Level Walking, Wildflower Walks, Mountain Scenery - Attracted by professionalism and helpfulness of initial contacts, along with excellence of website. Collett's provided exactly what I was looking for, namely guided walking and an excellent hotel, along with the ease of a Venice add-on.(Read more...)
Meals were fantastic - much better than we were expecting
Packed lunches could perhaps include something a bit more interesting. We ended up just ordering a roll every day rather than the snack pack, but the rolls were very tasty!
Thanks to all the staff for making our holiday exceptional!
Staff were very friendly and welcoming and gave good recommendations on the type of activities we were after. Showed real interest in our days activities at office hours as well as other general chats during the day. A great team of people.
We had a great time in Austria like we did in Dolomites last year. Being Vegetarians we were spoilt in Dolomites however in Austria though the hotel tried its best it was not the same as the Dolomite Hotel.
As for the Collett's team - they were all great. The pack lunch provided was appreciated by all.
The walks were challe(Read more...)
The mountains make the holiday spectacular but it's the accommodation and staff that make the holiday so relaxing. This was my sixth Collet's holiday and I've always found the staff friendly and enthusiastic.
We didn't use the laminates for self guiding, but were with one of the Colletts guides on a first-time walk (see below) where obviously things had changed since the route was written. There was ultimately no problem, but it underlines the necessity of keeping the route descriptions up to date if guests are going off on their own with (Read more...)
John and his wife Jo were very knowledgeable and delightful company. We saw a good variety of flowers, and some impressive scenery,as well as vultures and storks. - We enjoyed our walking holiday with you in the Pyrenees (last year).
Excellent staff, service, and hotel Panorama, food to die for! Hiking in the Dolomites, Corvara region, was superb. Collects staff were so helpful on all hikes in the region, and the office hour really helped you decide easy, moderate, or go long distance. Nothing was to much trouble, and Caroline as manager, helped us even print off (Read more...)
We wanted to walk in the Dolomites and to have freedom to choose whether to go on a guided walk or to walk independently but have access to walking route maps.
And we like the idea of meeting like minded people.
Excellent self-catering accommodation in a fantastic location - Corvara.
Staff were very helpful with advice and information for planning our walks and via ferrata expeditions.
Thoroughly enjoyed the holiday.
Our Colletts holiday in Chalet Verena, Dolomites was superb.
All the staff without exception were wonderful - very knowledgeable, friendly and helpful.
Food was excellent (thanks to John and Tracy!)
Will definitely book with Colletts again and thoroughly recommend them.
Thanks to everyone!
A great holiday. Excellent location, with professional & personable staff. Good food. Sociable. Wide range of walks at different levels, can be tailored on a daily basis to suit circumstances. Very impressed by Collett's.
Thanks to Caroline and all the crew at Chalet Angelo we had a great time very well run nothing to much trouble always there to help with advise on walks at any fitness levels.Would recommend Colletts
The only thing we were not aware of that would have been useful was that when we arrived on the Saturday the shops had already closed & were not open until the Monday - a bit tricky for self catering. Expected more to be open as it was when I came in the ski season. But was OK with having breakfasts & packed lunches in the chalet.
We are a group of ten and just back from our third visit to lovely Ehrwald. Although we keep thinking we should try somewhere else, the draw of the pretty villages of Ehrwald and Lermoos, 'the Moos' between them, and the fabulous scenery of the Zugspitze arena just keep drawing us back. Add to that the varied and exhaustive selection(Read more...)
The accommodation was very good (Chalet Verena), the chalet hosts - John & Tracy were excellent - as was the food.
There were four in our party, and between us we took advantage of the harder and easier walks (all walks very good and well led), the flower walks (probably a little early in the season - but there were plenty of yello(Read more...)
Been on holiday with you a few times before. Personal service, attention to detail, great staff in the office and the resort, lovely walks.... I could go on.
I think the company is fantastic. This was our third holiday with them & we hope for many more. Just a big thank you to Dani & all the team. We are hoping to do 10 days next time as a week never seems enough!
We would like to thank you and your company for the excellent time we spent in Ehrwald in early June 2016.
The location was stunning ,and the hotel and staff provided a 5 star service.
Cam, Dani, George, Jake and Lauren went that extra mile to ensure our stay was memorable From the moment Jake's smiling face greeted us from our ta(Read more...)
The organisers were all so charming and enthusiastic - it was their input that made the holiday so enjoyable for us. Our special thanks to Henry and Jack.
A friend of mine and myself selected to go on the Camino holiday having had very positive experiences on previous trips organised by Collett's. We have found everything great. The information before had about the trip were good and the advice to get there by public transport very useful.
We were met at San Sebastian bus station by J(Read more...)
We left the hotel at 10am which meant we were at the airport at midday. Our flight did not leave until 5pm. We were the only people in the airport for a couple of hours! Perhaps leaving the hotel could be made a bit later for later flight times if it were possible or at least giving warning that this would happen at the time of bookin(Read more...)
We had been to the Dolomites last year using Colletts and had enjoyed it tremendously. The Collett's staff were very welcoming and helpful- real "people people".
We were particularly happy with the way you organised our ferry bookings, including changing the date of our return. The hotel coped well with us despite arriving a couple of hours earlier than expected.
We were at Ehrwald for 2 weeks and your staff clearly took this into account when planning the itinerary, avoiding repetitions - (Read more...)
We did this walk in 2014 but looking again for this year and wanted to recommend this holiday for anyone making their plans for 2016. All the arrangements were impeccable and a great mix of accommodation from the remote rifugio to the delightful hotel in Cortina on night 3; highlights were Rif Biella (great sunset) and Rif Lavarella ((Read more...)
The flexible start & finish dates meant we could combine a walking holiday with some time elsewhere in the region. Having never been on a walking holiday we liked the fact that we could choose the level of walk to suit our capabilities.
Your staff at the resort were excellent in all aspects. Could not have asked for more attentive staff! And were very knowledgeable about all aspects of the activities provided!
I would like to make you aware of the of how well regarded your 3 members of staff in Andalucia, Mike, Alison & Max were regarded by me and all other guests(Read more...)
A friend recommended us to look at your brochure, I had booked these holidays dates at work. We are planning to book with you for the Dolomites next year.
The staff working for Collett's were very good indeed (Max and Alison) ps also Mike. Activities on the day were subject to numbers and therefore arranged on an ad hoc basis.
Why Collett's? The challenges this walking holiday offered me with options for walking grades.The website was very persuasive and the holiday and experience generally surpassed expectations
We have just returned from a fabulous week's stay in Chalet Verena, Covara. All the Chalet hosts were very welcoming - nothing was too much trouble (a special mention here to Dan and Flee)! The food was excellent and plentiful - the wine flowed and the social atmosphere was relaxed and fun. We would definitely recommend a Collett's sk(Read more...)
Overall, we had a really wonderful holiday. Your staff are extremely personable and conscientious and able to relate to a wide range of guests who are sometimes idiosyncratic! Yours is a very well conceived and executed holiday concept, that really suites us! Thank you so much.
One thing forgot to mention - although some of the snow (Read more...)
We had skied with you before and also had a Walking holiday with you in Corvara which were both very good.
The service is fantastic and the guided skiing makes for great value.
It is good to see a company that has such a great relationship with it's staff, all the staff i talked to think Colletts is a good company to work for an(Read more...)
The staff were a delight to talk to whether to find out about the days activities or just general conversation. It seemed to offer the kind of holiday I wanted - the ability to dip in and out of different activities and mix with like minded people.
Back home from an excellent week skiing in Arabba with good friends. The Collett's staff are fantastic (Giles, Cam, Adam and Sam) and all great company at dinner time.
Looking at dates for a return trip next year.
Colletts are great to ski with.
We only had a short time available to us and we packed in 106 km of skiing in three days (double that if you add in the chairlifts and cable cars). The ski guide's knowledge of the area meant that we took the best routes. With expert guides you never have the post-lunch worry of "can we go further?"(Read more...)
Never been skiing in the Dolomites before. Family connection. Recommendation from others who had used Collett's Mountain Holidays. Will be back!
There is a lot of information on website and sometimes orientation around the site was not as smooth as it can be. Collett's offer great Ski hosting and catered chalet plus convenient skiing.
Thank you and all staff for making our holiday a truly memorable experience. All staff where outstanding and we would love to come back. The (Read more...)
My husband had an accident on the slopes whilst skiing with Rob. He arranged a taxi to the Doctors stayed with him and made sure he got back to the chalet safely. He was very supportive and made a difficult situation much easier to deal with. All the staff made sure he was comfortable during the remainder of our stay, sorting out retu(Read more...)
Very friendly and helpful team. Always willing to provide info. Rob and Jack very understanding of my chairlift phobia and very supportive. Caroline provided very clear information about the day ahead's skiing. Entertainment evening well done and great fun. Rushie's photos very impressive and good to see.
I stayed at the Chalet Angelo and I was impressed with it's bright, light, spacious feel. My single room was spacious and comfortable. The hosts were welcoming and it seemed as though nothing was too much trouble for them. They were always available when needed and always had a cheerful smile, even on my last day when it was an ear(Read more...)
My fourth holiday with Colletts, my third ski-ing, my second in Corvara and my first in Pension Angelo; it keeps getting better ! Do not be deceived by the outside appearance of the Angelo - it is lovely inside with a delightful dining / bar area. Our room was spacious with the biggest bathroom I have ever experienced in a hotel. The (Read more...)
All of the locations/accommodation looks great, so it is hard to get a feel for the differences between the locations!
The food is one of the things that sets Angelo apart. We have stayed there for the last three years and I only recognised one meal from the previous visits. The menu is imaginative, and the combinations of flavours(Read more...)
This was our third winter in the Dolomites with Collett's, staying at the wonderful Haus Valentin in Badia. The fact that it's our third stay indicates how much we love this holiday - and this year did not disappoint.
The chalet remains as wonderful as ever, with the fantastic home cooking from Reiner and his team every day. We(Read more...)
Despite it being late, staff were there to welcome us and provide a 3-course meal. Food was plentiful, tasty and imaginative. The team coped well with my odd food allergies. Cooked breakfast and cake on the staff day off was a pleasant added bonus.
The ski guiding was the best we have experienced by far. The staff team was fantasti(Read more...)
Lovely surprise to be offered a separate double room (we had booked the top floor apartment for 5) as there was one available. Publicise packed lunches and the office hour presentation better/repeatedly.
We have had 5 previous holidays with you and have never been disappointed. We love the area and the hosted itineraries and the gr(Read more...)
All of the Collett's team we met are extremely kind, patient, thoughtful and incredibly hard working. We really appreciated that they were always available to answer our questions. The meals were very tasty, healthy and low fat. We had a wonderful holiday. Thank you very much. Jane was very caring and helped us get the early transfer (Read more...)
It was a great holiday, helped by brilliant weather and snow conditions.. Chalet Angelo was comfortable and I liked the spacious bedrooms. Although advertised as ski in /ski out, it is only ski in for those able to negotiate that narrow path!! Food was hearty and plentiful....it might have been nice to have a daily menu displayed. We (Read more...)
Just wanted to say what a great week we've just had.... it helped that the snow was perfect and the skies were deepest blue all week, but the chalet and the staff were the highlights.
Four of us had a great week in Chalet Verena last year, and this year we returned to Corvara in force... 13 from Bristol/Bath and 5 from Notts. We kn(Read more...)
Excellent week in Arabba with perfect ski conditions. We were hosted and guided by Cam and Sam - they are a great credit to your company and were very professional throughout. Thanks for making my first trip to the Dolomites so enjoyable.
Great holiday, the catered appartment arrangement worked very well. Great friendly staff, very patient & caring when ski guiding. Loved Arabba, very pretty & unspoilt, traditional buildings. Perfect weather, sun, blue skies, good snow.
Absolutely Brilliant. Partnering with the Hotel Malita was brilliant in terms of dinner - food was superb. The lads (hosts) couldn't have been more helpful, patient, and supportive. The leading was great.
The apartment Tabia was well positioned and well appointed (the washing machine was a god-send as it was our second week on th(Read more...)
Initially the lady in the office took our file home to ensure she could phone on a Saturday as soon as she heard back about extra accommodation - which we were impressed by and then We had a number of alterations (extra guest for part of week and alteration to flight details for one member) and your staff were extremel(Read more...)
We love Italy and wanted to try a new area to us,great reviews!
We couldn't praise the collett's team at HV enough,from start to finish they were always on hand to help,THANK YOU
We originally wanted to stay in Corvara but booked the Haus Valentin in Badia as there was no room in Corvara. Any misgivings that we might have had about being too far away from the pistes were soon dispelled. The Collett's shuttle service to the lifts in the morning and the pick up arrangements for returning from either Badia or La (Read more...)
Stayed in Badia at hotel melodia - lovely hotel; very pleasant staff, great skiing - fantastic huge interconnected ski area. Friendly locals , good food, stunning views; and probably the finest rep I've ever encountered in the form of Giles - we didn't actually stay in the village he was working in but from when he met us at the airpo(Read more...)
First time with Colletts and they lived up to our expectations and beyond! Transfers were excellent. Self catering apartment (la Tabia) was spotless, well equipped and excellent location in Arraba village. Guided skiing was first class. Sam, Cam and Giles were friendly, full of local knowledge and introduced the wonderful drink of Bom(Read more...)
Much of our skiing was on 'the Great War history trail' and Tim gave some interesting background to the fighting on our Hidden Valley ski tour. The trail is 80 km and other days we skied much of the trail. I wonder if in future either some information packs could be available for guests or ski guides could offer the kind of background(Read more...)
The Collett's staff were always happy to help with any query/advice and the whole team were excellent.
We wanted to ski in the Dolomites and to stay in a catered chalet rather than a hotel. We also had one member of our party who wanted to snow shoe rather than ski. - Excellent
The set up means that I can go skiing while my partner, who does not ski, can go snow shoeing or walking. The staff as always were excellent in every way.
I congratulate the chef for coping so well with my dairy intolerance. The team had also organised soya products too for which I wasn't grateful
Your ability to pick such wonderful young people has never failed to amaze me. They give their all to make sure that your stay is enjoyable. Nothing is too much trouble
Previous experience and good accommodation option in Arabba
Special mention to Cam and Sam - Superb hosts in every respect - Went the extra mile and seemed to enjoy being with us - that's hospitality. Finished with a fantastic day out doing Grande Guerra - what a finale.
Good accommodation at all of the locations - some exceeding my expectations.
The ski-guides, Mario and Alex, and the Colletts rep, Adam where all excellent and provided a memorable and enjoyable trip.
Previous experience of a ski-trip and I was attracted to the idea of the ski safari. I will definitely go on another ski-safari(Read more...)
Will definitely be back!
Been last year. Had a very good experience. Chalet staff particularly lovely.
Your staff were wonderful without exception. Their teamwork was very good and that had a profound beneficial effect on the functioning of the chalet. Food too was very good and much enjoyed.
The ski safari was excellent as usual. Le Baita for the first night meal was much improved tho' still quite basic. Their welcome evening with canapé and prosecco was a very warmly received, thank you for that.
You are the best in the Dolomites and offer a great ski safari experience
We think you are a great family company who (Read more...)
We had an excellent holiday, staff were friendly and helpful with a particular mention for Caroline. The ski days were great fun and the restaurant choices for lunch outstanding.
I would have no hesitation recommending Collett's for a skiing holiday.
I have had several holidays in the area with Collett's so paid little attention to the brochure.
Your staff were very helpful at all times and were excellent company. I have been with Colletts on several previous occasions and found it met my holiday requirements i.e. comfortable rooms, interesting guests, etc.. I was travelling a(Read more...)
Nick & Jane were great hosts. All the staff were excellent this year. They all made a real effort to engage with the guests which hadn't always happened previously. Brilliant holiday. We tend to do our own thing re skiing so don't use the guiding service. However all the staff were great. The quiz was great fun - thank you Ric. We wil(Read more...)
Individual cooked breakfasts and ground coffee served individually at dinner both very much appreciated - and not expected having stayed previously at HV. We hadn't realised in advance that there would be an opportunity to join a snow shoeing group, an option appreciated by one of our group - and which we may like to explore in future(Read more...)
Previous expereince - our third winter holiday with Collett's.
We were always ready for the first lift, and as the Dolomites become more popular, it does help some of the excursions if you can be at Piz Boe by 08.30 rather than 09.10. As there is an Office hour only 5 days out of seven, it might be helpful to have at least the weat(Read more...)
We have travelled and holiday'd with you a number of times. We know what to expect and all staff are very good at maintaining the standard. The hotel was a very good choice. It would have been nice if all Collett's guests could have sat at one table. There was a family of four and two other groups (making up five) and it was shame we (Read more...)
I did the Arabba ski safari with Peter/Pietro local guide and Beth Lloyd as your rep. 27 Feb to 5 March. He was fine, good tips for improving and plenty of practice plus some real fast skiing.
Beth was marvellous: mature, organised, friendly , a great photographer and such an excellent skier. And she spoke only good of Collett's.
Always helpful when I have rung or emailed - all most efficient and friendly.
Our cook, Harriet, did a fantastic job the more so since we understood it was only her second week doing the job - to be cooking for that many people was remarkable. Although I had our on the booking form that one of us was a coeliac and needed gluten fr(Read more...)
We flew into Treviso and were fully aware that we'd have a long wait for the transfer bus. There had been a delay at Marco Polo so we were very late arriving at Corvara, but everything was done to settle us in and and give us dinner and prepare us for the next day.
As I was not skiing, I tended to spend most of my time with other n(Read more...)
I went on the ski safari with Beth as our rep. She was excellent and a lovely person as well. It was her first ski safari and she did very well indeed. The guides/instructors (Diego and Pietro) were also both very good; they were an important and integral part of the trip and to some extent helped to create and enhance the spirit of t(Read more...)
Due to the heavy snow, we had to get up at 3:30am (!) to be ferried down to Chalet Verena to meet the coach. There was lots of snow so this seemed a safe option. In the event we arrived at Venice 3 hours before our flight. Nice coach, good/safe driver and a stop on the way.
Excellent tour operator. Lovely people in the office and r(Read more...)
Ski safari - Accommodation was as expected. Again as expected variable room arrangements depending on refugio/hotel.
Beth as our host was brilliant - quiet , confident & efficient . She has a lovely way with people. The staff from Arraba ski school were patient gave lessons through the tour.
Ski Safari route was varied. 16 gues(Read more...)
ANOTHER WONDERFUL HOLIDAY IN THE DOLOMITES AT CHALET ANGELO.
MANY THANKS TO THE CHALET TEAM WHO PROVIDED A GREAT SERVICE AND A WARM AND FRIENDLY ATMOSPHERE.
ONCE AGAIN IT WAS LIKE BEING HOME AWAY FROM HOME.
Been before. Like the staff, the chalets and good value for money.
We skied with Sam and Emma on two consecutive days. Both were excellent and took us to nice places for coffee and lunch. Emma was particularly thoughtful in that she said she had sun cream if anyone needed it, and pointed out toilets at the lift stations in case th(Read more...)
I was very impressed with the way the staff accommodated my gluten-free diet. I had some lovely meals, carefully adapted to avoid gluten. I was touched they even made me a delicious gluten-free cake! It meant I could deal with the more limited choice of gluten-free food at the restaurants on the slopes, knowing that I would be well fe(Read more...)
Our ski days with the Collett's staff were excellent, everyone knew the resort well and ensured we made the most of our skiing days. Staff ensured everyone was able to have good time. choice of stops for lunch/coffee etc were excellent. on one day we chose to ski in a group of 10 and we personally found this group a bit large. However(Read more...)
We wanted to stay in Arabba. We considered Crystal but they did Selva. We had such excellent service from reps. Having a guide 5 days was brilliant. We explored so much avoided ski queues Did best runs. Totally spoilt having 3 reps for 10 guests! Definitely worth short walk to hotel in evening for excellent food.
The ski safari is an excellent way to explore and appreciate a ski area - and the Dolomitic Superski area is as good as it gets. Great camaraderie amongst the participants, excellent guides and instructors and Beth, our rep, was not only a lovely person but brilliant at what she did.
Another great stay at Chalet Verena. All the team were so welcoming and friendly and nothing was too much trouble - many thanks!
We were a grownup family of 6, each person thought the hut to hut holiday was one of the best they had enjoyed. The "huts" were very welcoming and standards were high for that type of accommodation . Thank you.
The reception hosts at the Haus Valentin where outstanding friendly and informative with attention to detail, I was impressed that even though I was a late arrival and missed any talks, the Hut to Hut people made a clear point of seeking me out to chat about my routes starting the next morning.
When I return I would with out doubt (Read more...)
Yet another fantastic week with Collett's!
Although we now know the area pretty well ourselves, we really appreciated the advice and the leading - particularly in dubious weather conditions. Your staff are delightful and make it look as though they are having just as much fun as we are.
We will be back next year.
Staff were attentive, energetic, friendly. They went over and above our expectations, even sitting down to eat with younger members of our party! They willingly offered help rather than wait to be asked for help. They were genuinely interested in all guests. They created a fun, sociable, convivial atmosphere.
Everyone in our mixed (Read more...)
Excellent previous experience - this was the 3rd holiday on the trot and we have just booked for the 4th!
Your recruitment has been perfectly honed - your staff both here in the UK and in Italy are second to none.
Whilst we love the Dolomites, other ski areas would be good just for variety - almost impossible to leave the Collet(Read more...)
We went on 5 out days, skiing with hosts-all absolutely superb! The food was really superb & beyond expectations- huge thanks to Becky & Steve. The chalet staff were fantastic - thank you Katie & team at Angelo.
We stayed in a hosted apartment in Arabba from 6-13 February.
Fantastic family holiday
We visited Corvara with Colletts in the summer three years ago, and were very impressed then with the quality of whole holiday, but this was the fist time skiing. We were not disappointed!
The skiing was fantastic over a huge area, the(Read more...)
We went on a Collett's ski holiday to Arabba 2 years ago when due to an enormous amount of snow we couldn't leave the resort in time to meet our aircraft. Collett's approach to this 'act of God' was excellent - we stayed an extra night in another hotel where food and wine was provided free of charge until we could be delivered to the (Read more...)
Thank you to everyone at Collett's, yet another great week skiing. Firstly I would like to thank everyone at Chalet Verena (Jack, Jane, Barney, Ric, Matt, Holly and Andy). The whole team was fantastic, accommodating and flexible...especially in having to deal with the 13 kids we had in our group!! As always the Chalet was presented we(Read more...)
A fiend had booked up the Ski Safari and when he told me about it, I jumped at the opportunity as I had not heard of such a thing. Giles put a massive effort into making sure were all right.
This was the best skiing holiday I have ever been on in over 30 years of skiing.
Thanks to all at Chalet Angelo for another fantastic holiday in the Dolomites. The food was amazing as ever (thanks Steve and Becky), and the lovely Katie arranged a fabulous set of out days so that we could go and explore outside the Sella (Kronplatz, the Hidden Valley and Alpe de Suisi) - we had a brilliant brilliant time. Every mem(Read more...)
Just back from a weeks holiday skiing in Corvara. As the chalet was full I stayed in a b&b 10 mins walk away. The accommodation was very good, food was first class and staff couldn't have more friendly and helpful. It is a great resort and staff are always available to help you get the most out of all the options available. Would defi(Read more...)
The food has improved since the last time I stayed at HV two years ago. The Ladin meal on Friday was really very good, more of the same please. The fish dish was also much improved. Glad to see you now have an urn for hot water rather than boiling kettles, it would still be nice to have a good coffee machine. I know it isn't Colletts,(Read more...)
I have just retruned from a snowshoeing holiday with Collett's, staying at catered chalet Haus Valentin in Badia in the Italian Dolomites. We are a group of 6 female friends in the 50-65 age group, all very active and up for trying something new: hence snowshoeing - a first for us all. Everything about the holiday was great, from the (Read more...)
Good accommodation and food. Guiding was offered though there was some confusion when the programme changed mid-week and these changes were not properly communicated or discussed with the whole group - some people missed out on the Sella Ronda as a result. Would be helpful to have local bus and ski bus timetables available as these (Read more...)
Another very enjoyable holiday in Chalet Angelo. It's a lovely chalet in a great location but it is the staff that make the holiday special. We had some wonderful hosted days out on the mountain with memorable meals in delightful rifugios. Good food and great company - the perfect holiday.
More stress on taking less for a ski safari would be helpful- the info led us to assume that the packing list was a minimum- and we assumed we would need many more day clothes than we did.
Ski safari- so above not applicable overall. Rifugi and especially hotel Alle Codole were great re food- Alle Codole outstanding- but not La Ba(Read more...)
Brenda impressed this year with the upgrade of information file. Very good.
We are return clients who enjoy the whole package especially as we are able to do our own activity, meet new friends and feel safe in the mountain atmosphere.
Don`t drop your standards, it`s why you are good at the multi sport winter activities.
Ski Safari was great - a very different way to experience the Dolomites. Our guides and host were all very welcoming, enthusiastic and fun.
The group was split into 2 groups of 7 which worked very well. The accommodation varied from basic bunk rooms to very comfortable en suite bedrooms. We knew this was going to be the arrangement a(Read more...)
I stayed in the Hotel Panorama so obviously different experience had I stayed in the Chalet Angelo (next door). The Panorama is quite exceptional and the quality of the food, the facilities (spa plus swimming pool) were amazing. Obviously more expensive but this hotel would be fabulous wherever it was situated.
I used the office ho(Read more...)
Very late arriving. X4 airports in one day. & 2 coach transfers. We had missed supper but a 3 course meal soon appeared. So relieved to finally arrive. Warm welcome from Jack & Jane. Many thanks to Holly & Andy. Our third year in row in Verena ,best food yet by a mile.
Many thanks to Jack, Barney & Rich . We enjoyed the organised sk(Read more...)
The staff were very welcoming. It was nice it It was nice to see Chris who we had met in Andalucia last year. The breakfast at Haus Valentin was particularly good for me. I loved the porridge and fresh fruit. I had the vegetarian meals which were excellent. We had been on previous holidays with Collett's, which we had enjoyed. Many th(Read more...)
Another wonderful holiday spent at Chalet Angelo.
Excellent food cooked by Steve and Becky.
Entertaining quiz night.
Stunning photography from Rushy.
Katie runs a tight ship , always with a smile .
Wouldn't even consider going anywhere else.
Though the snow may have been scarce, the pistes were well groomed and we skied our socks off every day. Toured a new part of the Dolomites for me with excellent guides and food to die for..!
This is my second safari and I can only thanks Colletts for ther professionalism and skill in making both weeks adventures to remember...
In our experience, Collett's staff are the factor that places their holidays in a class of their own. Cam, Giles and Adam are a credit to your company - they were at all times exceptionally friendly, kind, considerate and helpful as well as being totally professional. Furthermore, they were great fun to ski with and made sure that eve(Read more...)
This is the third ski holiday I have been with Collett's in Corvara and they do not disappoint. The accommodation is good and the food both ample and delicious. What makes the whole experience so enjoyable is the attitude of the chalet staff, being able to interact with them both in the chalet and in particular the ski hosting, which (Read more...)
We were in the Precumon apartments which were not fully equipped by the managing agents with things like tea, coffee, washing up liquid, dishcloth etc etc. Colletts team rectified instantly on being informed.
Staff were very keen, helpful and imaginative in the choice of programme. The basics worked well and the commitment of the s(Read more...)
An exceptionally interesting and enjoyable holiday with the benefit of some individual skiing tuition as well. The Dolomites are incredibly beautiful and this multi resort tour is a great way to see and ski as much as possible.
I am giving my recent ski holiday with Collett's a 5 star review. As a solo traveller all the staff and guests at the resort made me feel very welcome and the ski groups were all very friendly.
The ski itineraries were well planned and knowing that I would spend the whole day in the company of others and being lead around the mounta(Read more...)
Fantastic holiday and credit to Collett's. The team looking after us were all lovely. Friendly and efficient, fun and helpful.
we have already re-booked !
My only tiny tip would be to tell everyone to take something to drink/small snack on trips out if there is no break before lunch. We had a wonderful guided trip but we were all h(Read more...)
Hi, just a word to say how fantastic the boys in Arabba were last week. Cam, Sam, Giles and Adam were all great guys, great skiers and great company. To say they couldn't do enough for us would be an understatement. Five stars for the boys. Just a small point, we drove to Arabba, and turned up at the appointed meeting place, the El Ta(Read more...)
Fantastic! We were so spoilt. The team at Chalet Angelo were fantastic & I wouldn't hesitate to recommend Colletts. I hope to be back for a walking holiday in the summer!
Fourteen members of the Plymouth Ramblers just returned from staying in Badia and Corvara over a 2-week holiday. We went out for walking and snowshoeing and had a wonderful time. Everything that was arranged and prepared for us by Collett's was of the highest standard. Nothing was left to chance as Collett's and their Italy-based staf(Read more...)
Colletts have a magical ability to recruit the most outstanding staff to man their catered chalets and carrying out their ski hosting duties. Always polite, good natured and nothing is too much trouble. Just awesome.
The young people looking after us at Haus Valentin were fantastic. Their kindness, people skills, consideration and knowledge of the area were all outstanding. We were very, very impressed with them. It's a small point really but tea and coffee facilities in the room would have been nice.
I recommend Colletts for a skiing holiday. Excellent service by staff, in the chalet and on the slopes. Badia Dolomites offers very extensive skiing in a beautiful mountain environment. Its standard of service raises the bar of ski chalet holidays.
A lovely brochure and the way you advertised appealed to us. WE like the small scale " family" run business and the areas .Also, your priorities, walking, flowers, natural beauty, ski, snow shoe walking.. all appeals to us. No unnecessary frills.
You choose your staff very well; all friendly, communicative, responsible, efficient u(Read more...)
We found you via an internet search as we have never skied in Italy before and we like dealing with the smaller companies as the level of service is usually better. Very happy with all aspects of the holiday, the boys in Arabba were very helpful and keen to help and they were great company during the evening meals.
Week 14-21 Jan 2016. Group of 27 with sole occupancy.
EXCELLENT week. Great chalet; clean, warm and very friendly. Food was superb. Chalet staff were exceptional in making what was potentially to be a good week skiing with friends to the "best ever weeks skiing with friends".
We could not fault this holiday in any way. It's our seco(Read more...)
This was our 7th year with Collett's - Last 5 at Chalet Verena. Yet again we had a great time not least because of the welcome, organisation and entertainment by the team led by Jack & Jane - our thanks to them and Barney, Ric, Matt. Also, to Holly & Andy who produced excellent food-the standard seems to rise every year! Loved the qui(Read more...)
I FEEL A BIT MEAN ONLY GIVING 4 STARS AS WE HAD A WONDERFUL HOLIDAY IN HV. WE THOUGHT THE SKI HOSTING WAS FANTASTIC - ALTHOUGH ONE DAY WHEN WE WENT TO ORTILEISH (SPELLING!) THERE WERE TOO MANY IN THE GROUP - 14 INCLUDING SEB, WHO MANAGED VERY WELL WITH THE LARGE GROUP.
OUR DISAPPOINTMENT WAS HAVING THE EVENING MEAL AT 7PM - IT MEANT(Read more...)
We did this tour in 2014 so this is a very late entry but for anyone thinking of doing this particular itinerary all I can say is - go for it, it's a fantastic 6 days in the beautiful Dolomites. In early July the weather was cool and snow was still lying in quantity; together with my wife's imaginative diversions we had what felt like(Read more...)
Just returned from an excellent week at Haus Valentin. Our first time with Collett's and would definitely go again. We were very well looked after and fed by the family at Haus Valentin and had some good fun and fab days out with the staff so many thanks to Rachel, Chris, Sam, Emma, Seb and MIke for making our week very special and (Read more...)
Thank you all at Colletts for yet another wonderful holiday. This was our 7th year with Colletts (we are already making plans for next year!) & again we were looked after in every way possible. Each & every member of the team at Chalet Angelo went out of their way to ensure we all had a fantastic time. Steve & Becky are the perfect Ch(Read more...)
First time with Collett's and the bar has already been raised to a very high level.
We could not have had a better week (unless it was free !) with Badia, Haus Valentin and all Staff being superb.
The food was excellent, the Collett's team brilliant and best of all we had a great group of like minded fellow guests.
Would we go back(Read more...)
Thank you for a wonderful week of fun snow-shoeing in the Dolomiti! Everything was well organised & nothing was too much trouble for our hosts. We will definitely do another Collett's holiday.
Everything about our stay at Chalet Verena was superb.
On arrival I was really impressed with the size and quality of the rooms - our stay was extremely comfortable!
The food was excellent - the nut free options that were prepared for me clearly had a lot of thought gone into them - much better than the usual food for people w(Read more...)
This was our first trip with Collett's and the only problem I had with it was we didn't have enough time to do everything we wanted. Hopefully we can book for 2 weeks next year! The staff we encountered were excellent in every way and we include the delightful owners of the Ciasa Roch Bed and Breakfast in that.
The holiday surpassed all our expectations. The staff at the Angelo were particularly brilliant - nothing was too much trouble - and the food was excellent (interesting menu, plenty of it, well-balanced, really well cooked and presented)
I'm a return customer, so already knew how great your service is but especially chose you for the planned out-days because they allow you to do so much and see the surrounding area and pistes fuss free. Plus the staff are always super friendly, knowledgeable and a lot of fun.
The boys in Arabba were fantastic and really good fun to(Read more...)
We were a large and diverse party of 11 adults and a small child. Collett's was able to cater for all of us, and we all had a very enjoyable time. The staff were friendly and knowledgeable. The chalet clean and well located in the town, within easy reach of lifts. The organised guiding and planned itineraries were what set the holi(Read more...)
We had a fab holiday over New Years at chalet Angelo. Despite no real snow we had plenty of full on ski days. We took one of the assisted guide days which was fun and took the hassle out of map reading and lift navigation on the longer distance day . The area is beautiful and a place I will certainly return to. The staff where so frie(Read more...)
Your staff were fantastic. Full of enthusiasm for the company, their involvement with the guests and their devotion to the mountains. They were all sensible, fun and full of interest and knowledge of all that happens in the area. They seemed to be able to answer any question you asked of them with enthusiasm. They also had historical (Read more...)
The staff at the hotel (Malita) were very entertaining but also very professional. The evening meals were very enjoyable and a good way to share experiences. We would like to do a summer Colletts holiday - either cycling or mountain walks.
We have stayed in the Verena a few times now and so know what to expect but for new customers even more photos of the inside might be helpful. Holly's cakes were absolutely delicious - I'm glad we've left now or it wouldn't be long before I would need to be buying some much larger clothes! The cooking in general was excellent - the pe(Read more...)
The food/cakes produced by Holly & Sam were great, from the previous year the dinners were a huge step up in innovation flavour and portion size. Holly produced lovely cakes.
Weather sheets could have been updated more often during the week.
The staff and the accommodation are a credit to you, that's why we have booked for 2017.(Read more...)
To all the team at Colletts
I have been meaning to write ever since we got back on Boxing Day from our wonderful holiday in Arabba.
It was the first time we have skied in the Dolomites and our first encounter with Collett's - and we haven't stopped recommending you since!
THANK YOU - we were so close to cancelling our holida(Read more...)
This was our 7th return trip with yourselves and our 11th ski trip to the Dolomites.
We choose Collett's because we strongly believe you offer an outstanding Chalet ski holiday, the best we've found in the majestic Dolomites (our favourite place to ski). You're resort staff : guest ratios are fantastic and the staff are always extrem(Read more...)
Our first winter holiday with Collett's and we thoroughly enjoyed it. I'm sure it won't be our last. Fantastic skiing conditions on artificial snow for the skiiers among us, and terrific walking for the rest of us. Great staff - thank you for making us feel welcome and working so hard. Nothing was too much trouble. Terrific food, and (Read more...)
We found Collett's on an internet search, looking for ski holiday in the Dolomites. We had a fantastic holiday, everything went really well. The Collett's staff were a real credit to the company. Always friendly, informed and enthusiastic. I have already recommended the company to a client.
We had a brilliant time skiing in Corvara over new year. The chalet staff were excellent and make our stay very comfortable. We were worried about snow before we went but they helped us to ski on perfectly groomed pistes and we found excellent runs away from the beaten track.
We've just come back from a fantastic week skiing at Chalet Angelo in Corvara - a big thank you to all the staff! With no snow since November, the conditions and landscape were extraordinary but thanks to all the snow making machines the pistes were kept amazingly well and the skiing was some of the best I've ever had!
Staff were so friendly and so well able to answer questions that it was as though I had been there before. Too much good food! I expect to lose a bit of weight on an active holiday.... No chance here!!
Mountain walking really needs maps of the quality of Ordnance Survey Explorer Range - clearly not available in Italy. Bit hard for (Read more...)
Liked your approach to a self catered/ half board skiing holiday in Arabba - Cam, Giles, Sam & Adam were excellent. Nothing was too much trouble and made us feel like part of the Collett's family
A fantastic holiday with a company and staff who truly understand the value of providing a great service. A number of considerably larger competitors could learn an awful lot from Collett's approach to holiday satisfaction. 10/10 and will definitely book another holiday
Initially we chose Collett's because it was a bit of a non-choice - you are pretty much the only company offerring catered chalets/hosting etc in the Dolomites. However we've just booked our 4th holiday with you (for Feb 2017)...so I think it's safe to say we choose you because of the amazing service!
It might be nice to have the o(Read more...)
Why Collett's?: We'd been before and liked the whole experience! Staff were great throughout our stay. There were a number of delays on our transfer (not Collett's fault) but felt we could have been kept better informed on what was going on.
We were concerned about the lack of snow but actually the pistes were great thanks to the s(Read more...)
Originally we came with Collett's Mountain Holidays in summer 2010 due to location and competitive prices. Since then we have returned several times, both summer and winter, due to having such a great experience.
The whole process from initial booking through to arrival was handled with text book efficiency. Even a change of pick up arrangements was handled with no bother by Rachael ay HV.
The evening meals deserve special mention. Riener's cooking was of restaurant quality each evening and we had 2 absolutely superb meals which will linge(Read more...)
All of the staff are absolutely terrific people which in itself is somewhat of an understatement. We felt lifted by their attitude, manners, friendliness and outlook on life. Each and every one of them. I would also like the email address of Verena if possible to forward some pictures please.
This is my third trip to Angelo, and probably the best, therefore did not really look at the brochure! What can I add about Steve and Becks outstanding catering ability, except please don't lose them. Katie did a fantastic job of managing the staff, and they were all outstanding in leading out groups, and socialising at the Chalet. Th(Read more...)
Lunches were good/adequate, but we didn't have them much as preferred to eat in rifugios.
Dinners were generally good, not 5* but homely cooking as expected.
Christmas dinner was excellent- staff made it exceptionally enjoyable. Office hour was mainly used for playing games/socialising- the staff were great company! Skiing on art(Read more...)
The staff at Chalet Verena went above and beyond to ensure that our Christmas holiday 2015 was one to remember. We will have very fond memories of our time spent with them in Corvara. Thank you!!
It was our 1st time skiing at Christmas & although it was all man made snow the conditions were amazing. There was a great atmosphere in the Chalet, singing Christmas carols outside the Chalet on Christmas Eve & being welcomed back indoors with Gluhwein & Mince Pies. I can't praise Becky & Steve enough for their catering, they excelle(Read more...)
The option for us both to follow our own interests (skiing and walking) as well as staying at Haus Valentin which is our favourite holiday location. The Colletts staff also make the holiday very enjoyable.
Yet another successful holiday with Collett's and we can't fault the service and facilities offered by the team.
We will definitely be booking again; a very tailored and personal service all round.
We have had a fantastic holiday, a family of 6 two adults and 4 children.
I have a heart condition and was able to ski with my family thanks to the kindness and support of our guides, Cam, Adam, Sam and Giles. I can only thank you for making this a really special experience which we thoroughly enjoyed and is much appreciated. Our gui(Read more...)
Our third Colletts holiday, but first time to Andalucia, staying at the Posada La Plaza.
We had an amazing time - it is a really lovely area, with lovely friendly local people. The hotel is beautifully basic and steeped in tradition. "Luxury" it is not, but go prepared for this and enjoy the rustic charm. We absolutely loved it, a(Read more...)
This is our second trip with Collett's,and we had a very enjoyable week.
The food,accommodation and staff were all excellent.
The fine weather,scenery,and friendly group made it a trip that we will never forget..
We are planning our next Collett's holiday already!
They have the format spot on.
The staff were great, swapping a bed over once and being genuinely friendly. We had previously stayed self catering with Collett's but enjoyed getting to know other guests in the chalet and socialising more. The location, activities and friendliness of the staff meant we had another truly memorable holiday that all 4 off us will remem(Read more...)
We tried out Andalucia for a winter walking break and everything came up to scratch including the wall-to-wall sunshine. The food, the company and the walking was great.
Looking forward to our next trip with Collett's.
I think this is my thirteenth booking with Collett's. I expect the best and have never yet been let down. As ever, we thoroughly enjoyed our trip to Andalucia. It was a successful escape from the Scottish dreich and the weather, the hospitality and the companionship of the other clients was first class. We also enjoyed a culture visit(Read more...)
Thoroughly enjoyed our Collett's holiday - thank you. It was really well organised with plenty of variety and options, allowing us to reach areas in the Dolomites that we would never have found on our own. Self catering was perfect for our family of four
All round with a few minor quibbles, were were very impressed. The balance of organised activity with some time to ourselves was just right. We enjoyed being in good hands and not over managed. La Posada rooms were cramped and it was not high end, but it is rural Spain and we took it as we found it. Gustavo is excellent and was always(Read more...)
We were a grownup family of 6, each person thought the holiday was one of the best they had enjoyed. The "huts" were very welcoming and standards were high for that type of accommodation . Thank you.
Excellent holiday, thorough organisation by staff who were helpful with every detail from booking to leaving. Scenery in Dolomites was more than stunning. Huts were welcoming and food great in each one. Thank you.
Office Hour is a great idea - missing on trips with other companies and very useful for deciding which walks to do and asking questions as well as getting to know people over a drink. Not sure what the ideas and information file was (I may not have been paying attention!) Weather reports are difficult in mountain areas.
Smaller gro(Read more...)
I was impressed with how quickly emails were answered and issues dealt with. Thankyou. Throughly enjoyed our Colletts holiday thankyou. It was really well organised with plenty of variety and options, allowing us to reach areas in the Dolomites that we would never have found on our own. Self catering was perfect for our family of four.
I stayed at Chalet Haus Valentin in September 2015.
It was a perfect holiday for me as a single traveller.
The chalet staff were hard working, enthusiastic, knowledgeable and really helpful at all times.
My single room was clean and comfortable with a great view.
The walking (group and self guided) was varied and well paced.
Part of a group, but we have friends who've been on Collett's holidays and wanted to try on anyway
Very impressed by the help provided by Tez, Helen, Caroline, Sam and Alex. They were superb and took time to make sure that everyone understood what was on offer and everyone was happy with their plan for the following day ... either (Read more...)
Our week at Haus Valentin will live in memory for a very long time. The Collett's team who hosted us there were outstanding, helping the ever-changing roll-call of guests to immerse themselves in the warmth and camaraderie we enjoyed and to get the best from their time in these wonderful mountain landscapes. Guests of all ages and s(Read more...)
All the Collett's staff who hosted us during our stay at Haus Valentin were a great credit to the company, themselves and to their parents; we would have been very proud if they had been part of our own family.
We will recommend Collett's unreservedly to our many fellow-walkers and intend to return ourselves.
Third time with Colletts in the Dolomites. Walks catered for all abilities and tastes and the 'leaders' showed infinite patience. Food in Haus Valentin was excellent. Could be trip number 4 next year!
Your crew this season were a great bunch. Warm, welcoming, professional, and fun. Kudos on your hiring techniques! I have no complaints about the food, which reminded me of home cooking. If you ask me how to rate the value of the food, I would say excellent. The flexibility of participation options, plus you offer an attractive Englis(Read more...)
The staff were really outstanding: helpful, concerned about any problems and willing to sort them out as well as friendly and capable.
Office staff (Viv Wilkins) was super efficient and answered queries very quickly as well as adding helpful information without being asked. We also appreciated the leeway readily given when a glitch(Read more...)
So nice to have a holiday where everthing goes to plan and a big part of that was the people at Colletts in Corvara who couldn't have been any kinder or more helpful.
Although we stayed in a self catering apartment we did make a effort to meet staff and guests at night over a few drinks just for the chit-chat and find out how everybo(Read more...)
Your staff members at the chalet were wonderful. WE missed the guided WWI walk but the prepared walk itinerary suffices. Adam gave us excellent advice about the walk. The staff let us know about any exposed or sketchy sections on the trail when we walked on our own. We only did one guided walk.
We will be back for sure - maybe not (Read more...)
Collett's was a recommendation from friends and also following on from recent holiday in Ehrwald. I did not participate in guided walks - but with advice from your staff was able to access outstanding views and manageable trails. Could not have been better.
Although we were self catering in Corvara we did enjoy some of the organised walks which were great.We also made the effort for the office hour meetings at night catching up with people and staff over a few drinks and what they had done during the day,a pleasant way to unwind after a walk.
I cant thank Collett's and all the staff e(Read more...)
Our third holiday with Colletts - great group of like minded people, excellent walks and friendly and knowledgeable staff. Highly recommended.
Just back from one of the best weeks ever. My first completely (slightly nervously booked) solo hols at 35 years old meant I was welcomed by enthusiastic staff, a lovely room and really good support pre booking and travelling there despite booking this 2 days before I left. I cannot speak highly enough of the staff be it yummy food,(Read more...)
Our stay in with Collett's in the Dolomites was amazing, the hiking was fantastic, so much more than we expected. The staff at Hotel Verona was exceptional making us feel welcome and at home. We will definitely be returning. Thank you for such a wonderful holiday.
Just returned from a week in Corvara. Had a superb time, really friendly and knowledgeable staff, Chalet was clean, walks really well organised, well looked after. will be booking again with Collett's.
The destinations were brilliant and showed beautifully in images on the website. The flexibility of self guided and guided tours was great. The welcome basket was lovely - such a great touch.
A massive thank you to Chris, Adam, Andy, Beth and the rest of the awesome team out at Verena, in the Italian dolomites at the moment. They w(Read more...)
You could have provided more details on the touch points (cities and towns) for those of us driving from the UK Midlands. You must know the good routes and the bad ones given that each season you take your own vans back to the UK. Local knowledge and experience can be priceless.
The team working at the Pension Angelo are just an su(Read more...)
Lots of practical advice and help in deciding travel details there- having someone on the phone made it much more personal. V accommodating short notice. Staff very helpful, knowledgeable and a pleasure to be on the trails with. Understand the reasons for no guided vf (maybe change questionnaire as it is no longer an option) but this (Read more...)
We would like to give a big thank you to all the staff for being so helpful and making us feel at home. Our accommodations were perfect and we loved the location being right in the town, everything was close by. The hiking was spectacular - so much more than we expected! We will definitely be coming back. We wish that everyone could e(Read more...)
Our neighbors had an excellent experience with Collett's last year and we were sure that we would enjoy a similar hiking vacation. The information and pictures on the website were very helpful and motivational. When I needed more information, I could contact your staff easily.
Any contact I made through emails was promptly and help(Read more...)
We liked the idea of a chalet style holiday in the summer - previously we had only done this whilst skiing. We had a great time and all the staff were brilliant - so helpful and well informed.
Really helpful, friendly and knowledgeable staff who gave good information about the walks and what to expect. Staff kept the groups together walking at the speed of the slowest person and showed plenty of encouragement. Had looked at several companies, but chose colletts as they offered what we were looking for.
Thank you for a gr(Read more...)
Thanks for a wonderful holiday.we are in our seventies and enjoyed the company of younger walkers during the evening meal and office hour.
We planned our own walks with the staff's excellent help. We loved exploring the well marked footpaths around Corvara that gave us views and more views! We even found edelweiss and many other au(Read more...)
I liked the "feel" of the web site and when speaking to the office team I was very impressed. All staff were superb. Katie and team at Angelo, Adam for driving, Jon for the WW1 information (fantastic) and UK based Viv and Kelly particularly. All patient, informative and empathetic.
I organised a group holiday for 22 retirees to Ehrwald, based on the multiple options that were stated as being available. Walking abilities of the group members varied from fit individuals looking for hard walks, down to partners who were limited by illness to very short walks. The Colletts resort staff, Tez, Helen, Alex, Caroline an(Read more...)
The staff attended each office hour and were enthusiastic and knowledgeable. In addition the staff were interested in the guests and their backgrounds etc
We tended to undertake self organised hikes however the staff were interested in our self guided walks and provided advice when asked. We observed the staff dealing with other gu(Read more...)
Hi, I am 21 and went on a Collett's holiday to the Dolomites on my own. Everyone, staff and other guests, were very friendly and I made many friends. You wont get lonely or bored on this holiday that's for sure. There were so many great walks available every day it was difficult to choice only one each time. The accommodation was grea(Read more...)
Breakfast perhaps could have been improved with some more hot food options. Maps on route laminates were not very easy to make out. Perhaps a larger scale map marked with the route would be more helpful. Saw an advert for the brochure in a magazine. Once we received the brochure it was clear that the holiday was exactly what we were l(Read more...)
We have just returned once again from another great trip away with Colletts. For the second year running we returned to Ehrwald in the beautiful Austrian Alps and once again were met with a warm welcome and great hospitality by the Colletts crew and hotel staff. A special thanks must go out to Tez and Helen and not forgetting Alex, Ca(Read more...)
The website could have more details about the various villages (Corvara, Badia) and living options. The office staff were very helpful, courteous, appeared anxious for us to have a great experience.
Adam drove us both ways (to Marco Polo) on extremely difficult mountain roads. He was a terrific driver and asked about our needs (e.g(Read more...)
Kris and I with our friends from Sydney had an awesome one week Walking Holiday. We stayed at Panorama Hotel. The most beautiful valley in the world!! The food was excellent as well as the walking tours. The staff were excellent. We met at 5:00pm on a daily basis at Verena where all tours were fully explained. The walks ranged bet(Read more...)
My wife and I have had another excellent holiday in the company of the Collett's team at Ehrwald. As usual the hotel was a very high standard with excellent meals and great range of options (for those people who say there is too much food I suggest do more walking!). The team in Ehrwald headed up by Tez & Helen (not forgetting Sam, (Read more...)
We enjoyed our holiday very much and would like to thank all the team for a great time. It's nice to see a wide variety of walks offered and that you haven't shied away from some of the more challenging ones.
You undersell yourself! for example I was not aware from reviewing the website that you offer road cycling at Chalet Angelo. as a keen cyclist I would have brought my cycling stuff had i known!
We arrived at dinner time - we were given the opportunity to freshen up, our dinner was kept warm and served with a smile, we were given ad(Read more...)
Very good holiday in Ehrwald and excellent service from Collett's throughout, from time of booking to time in resort. This was our second year at the Hotel Sonnenspitze, and we enjoyed it even more than last year. The staff in resort were fantastic, with good advice on each walk during 'Office Hour', and then organising the group duri(Read more...)
Very informative brochure, but slightly confusing layout. When you know what is on offer you can easily understand it, but as a first-timer, can be quite hard to distill the information easily. For instance, one of the other guests we met did not even know that you could stay at a hotel instead of a chalet!
I think the actual hand(Read more...)
We arrived just after office hour had started. We were met by a staff member, shown to our room, left our cases and immediately proceeded to join office hour. Well under way by then. Routes for next day explained etc. However we did not receive an actual briefing re the hotel amenities and Collett's initial intro. We did ask lots of s(Read more...)
We heard of Colletts via a friend John Lamb who stayed at Haus Vantentin at the same time as we did.
Wonderful arrival and departure greetings by Alison and departure by Alison and Max. Always made to feel welcome and helpful on walks.
I have really enjoyed both holidays I have taken with Collett's and will definitely book others in the future. The Austrian location is stunning and, both there and in Italy, the staff were great - their descriptions of the walks were honest and clear enough for me to make the right judgements about what I could handle which meant I e(Read more...)
We were later than we anticipated so the welcome was really pleasant and the welcome pack uplifting -much appreciated!
We had 5 nights in Verena Apartment and 2 nights in Ciasa Verena.The welcome and encouragement to use office hour was great allowing us to get to know staff and guests and plan our next day. We did a mixture of sel(Read more...)
Wanted a holiday in the Dolomites, saw your advert online and was very impressed
The timing of the transfers weren't pariticularly suitable as we had long waits at the airport, especially on the return journey.
Overall, myself and all other members of our party, were very impressed with the holiday in total. All the staff were v(Read more...)
Hotel Panorama is of an excellent standard compared with other Tyrolian Hotels we've stayed at. Staff are first class, food excellent (although too much at times with the pre-dinner events). The rooms are adequate but not untypical. Our only complaint is Collets should inform customers that the hotel is over a 100 metres in ascent/des(Read more...)
This was my second holiday with Collett's and I was as delighted with Austria as I had been with the Dolomites.
Ehrwald is a lovely location and the scenery on every walk was stunning. I stayed for 2 weeks and walked with the group every day except one, but I did not have to repeat any walks I'd already been on and every route take(Read more...)
The reception hosts at the Haus Valentin where outstanding friendly and informative with attention to detail, I was impressed that even though I was a late arrival and missed any talks, the Hut to Hut people made a clear point of seeking me out to chat about my routes starting the next morning.
When I return I would with out doubt(Read more...)
We have previously booked a holiday with Colletts which we really enjoyed. We wanted to bring our kids to the same area for an active holiday in a beautiful area.
We always find that all Colletts staff superbly helpful and very human which makes a lovely change.
Helen picked us up from the train station because it was raining which was a very nice touch. She took us through a huge amount of stuff very patiently.The only slight problem we had was when changing buses between Munich and Ehrwal(Read more...)
Lovely welcome from Caroline who met us in the reception as we were checking in! Although aware of policy of at own risk, felt safe with the Collett's staff and their knowledge of the mountains.
As I traveled with my parents, who didn't want to do the higher level and more difficult ascent walks I did, Collett's offered the flexibi(Read more...)
Good Road instructions from Venice Treviso using hired car. We arrived a little later in Corvara than estimated but were immediately made to feel welcome by Matt who showed us to the Verena Apartment right next door to Caisa Verena. A lovely welcome pack with essentials (tea, milk etc. awaited us). The apartment was homely and just ri(Read more...)
Returning from previous holiday in Dolomites. Office Hour was Brilliant opportunity to plan for next day and coming week, plus time to socialise. Outdoor itineraries were well planned, appropriate for weather, well lead and appropriately paced. An excellent team of professionals led by Tes. Thank you!
Adam was very prompt in picking us up and made sure we were in our accommodation successfully. He kept in contact to pick us up and let us know that we could have an extra 10 minutes in bed before our early 6 am pick up time.
Isabelle Johnston's WW1 walk was very interesting and she went out of her way to pick us up from a local bu(Read more...)
My husband did the booking with you, and after each contact would comment how helpful and friendly everyone had been. Have to praise chalet chef Claire for her amazing cooking, a real highlight of our stay. The staff knowledge and passion for the Dolomites shone through. The walks varied with some being much better than others in thei(Read more...)
We had a very good conversation with Pete (?) on the phone and he advised us toward Verena. This turned out to be a very good decision given our circumstances – Angelo would have been hard work for us. Not sure that we would have made the same decision if we had just looked at the website.
The transfer from the airport was in a ver(Read more...)
We've always been self catering on holidays with Collett's, however we previously ate frequently at the hotel. We didn't do so on this holiday however as we couldn't choose our meals (in the Picos and Pyranees there was a choice of three for each course). I know the situation is different in the Dolomites, but just would have been mor(Read more...)
Collett's were recommended by friends. Also, the ability to travel from our local airport and to be picked up on the day of our choice at Venice were massive factors in our decision.
I would have thought an Office Half Hour just prior to the evening meal would have sufficed. We sometimes after hard hikes were not washed and dressed(Read more...)
I booked our holiday over the phone and was dealt with efficiently and in a friendly fashion each time I called. We were looking for Low Level Walking, Moderate Level Walking, High Level Walking & Mountain Scenery.
We had a stressful arrival because KLM lost our luggage! The staff at the chalet couldn't have been more helpful. They(Read more...)
We arrived on a Wednesday which is the staff day off in the Chalet. Due to this we found settling in on the first day with a few unanswered questions. This is no criticism to Colletts or there staff. If we were to do this holiday again then we would definitely choose a different day to arrive on.
The food during our stay at Chalet (Read more...)
Tez Sam Alex Caroline and Helen were fabulous and went out of their way to make sure everything was perfect for all guests. As always it is the quality of the staff you employ that makes Collets holidays so good. The free use of public transport and accessibility to walks fro Ehrwald makes this an excellent centre, probably the best w(Read more...)
Low Level Walking, Moderate Level Walking, High Level Walking, Mountain Scenery - We were very independent, so can't really comment on group sizes, transport. One member of our group went on a walk with other guests on one occasion and was fine with everything.
The Colletts staff (and the hotel staff) were all lovely. Friendly, che(Read more...)
All excellent and cannot think of anything to change. Initial holiday enquiries not really applicable as we had decided on Ehrwald. We flew to Innsbruck. It would have been good to have had some of your directions from there.
We thought your staff at Ehrwald all excellent (Sam, Tez, Helen, Alex and Caroline). We did not do many of(Read more...)
We stayed at both Badia and Carvara and both were a wonderful experience. While we had requested our stay to be in downtown Carvara, as opposed to up the hill, this couldn't be accommodated, for whatever reason. At first we were upset, but the Angelo staff and our room were quite nice so all was good at the end. We particularly apprec(Read more...)
Picked up brochure walking past your office as photos looked fantastic and wanted the option of guided walks. Huge thanks for going the extra mile with a cake for our sons birthday. What makes the holiday is the staff who were without exception simply wonderful. We had a great time and would not hesitate to recommend Chalet Verena.
Great website – very informative. Maybe include a couple of sample walks showing route, height, and views? Comprehensive Handbook – great route directions. However, I would add one word to the Marco Polo exit instructions. Instead of 'head to the exit' I would put 'head to the airport exit'. We left the hired car park and turned right(Read more...)
The 3 course dinner was excellent and of a very high standard. Claire and Alan were really good hosts and we learned a lot about the local produce. We did think that as we were in Italy the coffee could be improved. We do not drink instant coffee at home and would not do so in Italy. A good coffee machine would be most welcome.
Moderate Level Walking, Mountain Scenery, Via Ferrata/Klettersteig. More detail on the activities i.e. walking, via ferreta, use of lifts for up/down. We did not appreciate this was a wintersports resort until we arrived.
Helen was delightful, Caroline was lovely, Sam was great company on the walks. Very helpful in addressing any(Read more...)
The Haus Valentin staff and host team really made the holiday – they were responsive to requests and genuinely seemed to care about the guests and take an interest in us. Couldn't fault them. Definitely value for money - not having to worry about paying for tea, coffee and wine with the meal made it very relaxing. Collett's flexibilit(Read more...)
The range of high level walking and the hard routes on offer with walk organisers was very welcome. It wasn't as easy to do Via Ferrata as I was hoping – but that did not affect my trip to Ehrwald because of the level of walking available. I would like to thank Alex particularly, when there was only a moderate walk available on my las(Read more...)
Skied with Collets in Winter. Loved format of holiday and Dolomites scenery. Returned to Dolomites for walking with a few days at Ehrwald on return home.
Really helpful in all respects. Kelly was brilliant! helpful re rail disruptions between Munich and Ehrwald and researched bus alternatives which we took. Many thanks to her. Main factor was the quality of care, friendly warmth and relating abilities and a willingness to go the extra mile ! Eg Alex taking us to Garmish when the Garmis(Read more...)
We really enjoyed the Office Hour! The combination of organised group walks and the ability to walk independently if required, plus good accommodation and good value. Please would you thank Sarah, Sam, Cam and John for doing such a great job. They took great care of everyone and were also great fun, especially Sam with his anecdotes a(Read more...)
Claire and Alan were wonderful hosts and the food was inventive and amazing. The weather reports were like in the UK- often wrong, but when it counted – as in a thunderstorm due, it was correct. Ric, Jack, Bree, Holly and Matt were the organisers for the 5 walks I did and all were excellent. My friends' recommended you and I liked the(Read more...)
Just returned from Austria after a wonderful, hugely memorable holiday. The scenery of course was majestic (and the blue skies and hot sunny weather was a massive bonus) but we cannot speak highly enough of the Colletts team, both pre-flight and in-resort. Just outstanding customer service - there every step of the way (literally).(Read more...)
Just back from a week in Badia, Haus Valentin, where we had a great time. The Collett's Team, Cat, Alison, Hannah, Tim, Max and Charles were impressive, knew their stuff, always helpful and attentive, both walking and in the chalet. Enjoyed our time spent with them and all who were there with us, a great bunch. Food was yum, yum, y(Read more...)
I appreciate the carefully thought out and executed process you use for booking, inquiries, and pre-departure information and everything else that follows. Your focus on process is one of your strengths and results in consistent quality. Nicely done! I appreciate Collett's welcome process. It allows me to settle in quickly and feel w(Read more...)
Cam Sam Sarah and Mo were fab they made the place come alive. We learnt loads of useful stuff as well some amusing tales. We now why cows can't go down stairs. Thanks Sam! We were fascinated by the team dynamics and how you get your people all pulling together so well.
The accommodation was outstanding with the following exceptions. No wooden spoon, we bought one and donated it. No toaster, we are British! I have never stayed in a self catering accommodation without an oven, however mean. A noisy Italian family in the apartment beneath enjoying themselves too much. Though I doubt you can do much abo(Read more...)
The Panorama Hotel was as good as we recalled from previous visit. Food quality is the highlight. Liked company previously and like area/Hotel - Low Level Walking, Moderate Level Walking, High Level Walking...
Collett's offered what I was looking for.
Team at location really good - top marks to them. The right balance of professionalism, approachability, conscientiousness and fun. Moderate Level Walking, Mountain Scenery at Hotel Sonnenspitze.
All of the Chalet Angelo walk organisers were very knowledgeable, enthusiastic and keen to offer advice. We were interested in High Level Walking, Via Ferrata, Glacier Treks, Mountain Scenery.
All of the walk organisers were friendly and enthusiastic which made each day particularly enjoyable.
I feel despite being responsible f(Read more...)
The staff were fantastic and made the holiday. The fact that you could decide your own degree of involvement in group activities and doing your own thing, with advice from the team, was great. We would love to come with you again but unfortunately we have been to all your other destinations so may have to wait until you have new desti(Read more...)
I can not tell you what a wonderful holiday I have had in Corvara and the surrounding mountains. Everything I had heard about the Dolomites in summer was so true. The beauty of the mountains, the clean mountain air, the wonderful wild flowers and the weather. I also greatly appreciated how helpful all your staff were. They were always(Read more...)
We wanted a holiday in the mountains at a time of year when there would be a good range of flowers in bloom. We liked the idea of moderate walking in view of our ages and levels of fitness. The hotel was very good and the owners were friendly and helpful. Your team of "guides" were excellent, although we walked only with the two Claires.
We have been with Collett's many times (to The Dolomites) and find the arrangements allows us to follow our own itinerary. The staff have always been very helpful, friendly and knowledgeable.
Keep producing the same stuff. We love it. It is so good to know there'll be the Colletts formula of great location, excellent accommodation, well organised activity if we want it and good company with like minded others and well informed and genial staff. We've now been on 3 holidays with Sam. We will be booking skiing as soon as we (Read more...)
Huge amount of information within the website, however at times can be hard to navigate!
Fantastic team, very welcoming and helpful. Made huge efforts to suit everyones needs. A big thank you to them all! Even out of office hours the Team were available for help and advice. They never showed any hesitation to answer a question when(Read more...)
The convenience of have all our accommodation arrangements being made for us combined with the ability to do our own day hikes. All the hotels and huts on our hut-to-hut hike were excellent. But you need to provide better information on how to get to the Hotel Jaegerheim in Selva, as it is really closer to St. Christina.
Recommended by a friend. I liked the website and the range of choices available.
All the staff were great. Special thanks to Rick, Katie, Eddie, Holly, Bree and Dani & Cam who lead the walks we went on.
The Panorama Hotel is outstanding: the Costamoling family, all the staff, the rooms, facilities and especially the delicious food!
I was a solo traveller and wanted company on the walks, and to be to told (in the nicest possible way!) where to go. The choice of three organised walks nearly every day was the deciding factor. Also the location of Chalet Verena (in town) was a factor.
Yes. The personal service and friendliness and efficiency of staff was great. (Read more...)<