Customer Reviews & Testimonials
Good value for money - Recommendation from a friend and wanting to travel to this area you seemed to be one of the only UK companies to have hosted chalets. One of the best skiing holidays we have ever had and completely loved this area of Italy.
We love Collett's holidays, everything is organised from lift pass to best ski run in the winter or most amazing hike in the summer.The staff teams everywhere we have stayed are unfailingly enthusiastic, helpful and knowledgeable. The office team make the booking and admin effortless. This was our third time at Haus Valentin, rooms an(Read more...)
We have travelled with you x 3 in the summer to the Dolomites so know the area and Collett's - we knew things would be well organised and that your staff would be friendly, informed and helpful.
Fantastic stay at Haus Valentin. The hosts were superb and the chalet was always very clean and tidy.
I booked my very first ski lesson whilst in Haus Valentin. It was efficiently organised for me, and I was helped to hire my equipment. Staff also showed me how to use equipment, and were more than happy to take me down to the Ski S(Read more...)
Love the down to earth approach. Always a great team and lovely like minded guests. And Corvara is a perfect base for skiing in the Dolomites
Very interested in hearing more about the walking holidays in Poland in 2019
We have had a couple of good summer holidays (Picos & Pyrenees) and love the Dolomites; the option of doing other winter activities besides skiing was very appealing; the photos on the Facebook page were what eventually seduced us into booking an extra winter holiday that we couldn't really afford, but it was the best ever, so well wo(Read more...)
Very helpful and informative. I returned to Haus Valentin after staying in the summer of 2016. Was wonderful to be back and be welcomed by Jane and Jack, such a lovely greeting and good to still see familiar staff members.
The food was really good, especially as I am a vegetarian, he does very well to do so many different choices a(Read more...)
Been with you many times and always had an excellent holiday.
Another excellent holiday, made even more special by the amount of snow and the care taken of us by all the staff.
Five of us stayed at Chalet Angelo over Christmas, we had varying levels of snow sport ability and interest, but we were all able to have a fantastic holiday. The setting is second to none, and the food was out of this world, to describe it as just chalet meals would do it a severe injustice. The staff were wonderful, always helpful a(Read more...)
The Pyrenees were stunning. Everything was well organised and thought out. The hotels were great. The Colletts staff were wonderful especially Jack. We've already booked another Colletts holiday for next year.
Sorry for the delay in replying. Thank you for arranging the accommodation at short notice, excellent hotel and staff in a very picturesque area. As some of the group I joined had been skiing numerous times they were able to arrange the walks so we did use your walking suggestions as we would otherwise have done. We all enjoyed our ho(Read more...)
I cannot praise enough you selection of resort staff. They are sociable, knowledgeable and long-suffering. Congratulations to your recruiting people.
Excellent previous holiday. Quality of previous years Collett's staff which was the same this year - General Comments: The strength of Collett's is the organisation and the wonderful staff.
We were made very welcome. We had a long and frustrating drive across the Brenner. Every need had already been thought out and we were quickly integrated into the group. All the smiling faces were very uplifting along with a dinner of comfort food and free flowing red wine.
I really felt staff had a good sense of our abilities and (Read more...)
All the team members in Ehrwald were really personable and natural in their communication socially and professionally. We appreciated the wealth of knowledge both of the area, but walking and nature generally that was generously shared. The group facilitation both in the evenings and on the walks was intuitive and easy.
Many of the(Read more...)
Have holidayed with you previously and we really appreciate the set-up, organised walks if you want to join, but plenty of other routes already scoped out for you if you don't! Cam, Dani & the team were outstanding throughout our stay- always had great ideas for us based on our fitness levels and what we wanted to do.
My daughter happened on Collett's and was enticed by the glorious mountain photographs of the Dolomites in your on-line brochure. We then discovered that a friend had stayed with you and gave a strong personal recommendation.
Extremely helpful and approachable. I felt I was dealing with real people who wanted me to enjoy my holiday(Read more...)
We have been twice before - to the Pyrenees and Dolomites. The staff have always made the holiday. We had already met Keith and Henry last year and we were pleased to see them again. All the team are great fun, easy to talk to and get along with and they have a whole range of interests which they can talk about on the walks.
We value the quality of relationship the staff have with clients. Everyone was very enthusiastic, knowledgeable and good at connecting and communicating. This was our fourth year and we have consistently been very appreciative of the quality of responsiveness, intimacy and flexibility that is, as far as we can see, the hallmark of Collett's.
Your staff are fabulous. We could not complain at all. Who ever interviews them has it just right. They were fantastic in 2013 again in 2016 and again this year. Super.
Had a fab holiday in Ehrwald. Dani, Cam, Alex, Elly and Jack were great hosts. Hotel room, food and service all first class. Great walks and stunning scenery.
Just a quick email to thank you and the team for organising our recent holiday in Northern Spain. From the beginning when Javier collected us for the transfer to Hondarribia and took the trouble to show us around San Sebastián, so we were able to make the most of extra time in San Sebastián on our return, we knew we would have a good (Read more...)
I was very impressed by the whole holiday especially the enthusiasm and support given by all the staff. The food was excellent as was the support given during the guided walks. There was the correct distinction between providing help and guidance when required whilst not dictating on your holiday plans and freedom of action. Being a h(Read more...)
A big thank you to all the team at Matrei, Caroline, Charlie, Ali and Angus. It was the last week of the season and not great weather but they kept us well looked after until the last minute with enthusiastic ideas and good company. A lovely holiday again!
Brilliant week amongst limestone massifs and green alpine meadows to accompanying chimes of cow bells.
Great company, enthusiasm and knowledgeable help from Dani, Cam, Jack, Elli and Alex at office hour, on guided walks and for self guided outings.
Love the personable and easy format of the office hour and walking as a group as we chose.