Customer Reviews & Testimonials
We have had previous good experience with Collett's Mountain Holidays and wanted to go to Austria. Despite arriving at the start of Office Hour, all the staff introduced themselves, and Dani spent time showing us to our accommodation and going through everything. We really liked the Wetterstein Blick and would choose it again. With a (Read more...)
Family connection but really impressed with the set up - Office hour a great idea - Reps really welcoming and professional. Went above and beyond, even giving up day off to entertain other guests one evening.
Seemed clued up on Via Ferrata and I liked the idea of the Office Hour, getting advice on itineraries, guided walks, and meeting other people at the Office Hour. Your staff are exceptionally kind, friendly and helpful
All my phone calls were dealt with very efficiently, even when I called to say that the airline had changed our flight time by 5 hours!
I thought the transfer system was excellent. Friendly, careful, on time, comfortable, and a really relaxing way to start the holiday. No hassle. I would do it again.
The meals at Haus Valentin (Read more...)
I've been with you before (skiing and walking). Our original intention was to do a high level tour in Austria but the forecast was very poor so we came to Corvara, and my first port of call for accommodation was Colletts, as I had been very satisfied with you before. We thought Ollie was a terrific leader of walks. Very knowledgeable(Read more...)
Small specialist operator with intimate knowledge of destination. Lots of activities to trial, an established reputation in offering the destination and this type of walking holiday. Gratitude for all the behind the scenes work in creating such a fascinating holiday. Very professional, well thought out programme. Keep up the good work(Read more...)
I very much like the Collett's Walking Holiday model - the way people are encouraged to mix and the social side of things. It makes for a great experience.
Excellent, enjoyable and stress free holiday. We enjoyed the walking and the company of other walkers and also of the staff who were brilliant. Really enjoyed the company and easy professionalism of all but especially Dani and Ellie. Very well run operation.
Please tell Dani thanks on the Fitbit advice as I await a brand new Fitbit (Read more...)
Having just returned from my holiday in the Dolomites, I wanted to email you direct to let you know how fabulous the holiday was.
The Collett's staff were all so helpful in making my holiday enjoyable and memorable from the pick up/drop off at the airport, to the welcome at the Chalet, the information available, meal times, the gui(Read more...)
I really enjoyed my trip to Matrei, the fantastic weather was the icing on the cake. For a single room the room I had in the hotel was unbelievable.The team as always were engaging with all guests. If I had needed more information I am more than confident the team you had in Matrei would have been helpful. As mentioned I was really en(Read more...)
Great holiday thanks. Your recruitment and training regime is certainly providing the right people for the job - which makes all the difference.
WOW, this was my first group hiking experience and I was not disappointed! Collett's offers total flexibility: arrive/depart when you wish, 3 levels of guided hikes offered daily (all trail-heads accessible via bus service), a thick 3-ring binder with hundreds of hikes if you'd like to hike on your own, AND knowledgeable, friendly (Read more...)
We booked ourselves on an “easy/moderate” grade 7 days Hut-to-Hut self-guided hiking holiday in the Dolomites in July. "Hut to hut" is a slight misnomer; "Hotel to hotel" would be more accurate. Armed with maps and daily route notes, overnight town plans (showing hotel’s position) and relevant bus timetables, it was difficult for us (Read more...)
Our first Collett's holiday and we can see why a lot of guests we met are 'repeat customers'. The support of the team in the resort is what makes this holiday extra special. Their local knowledge and experience allowed us to get the best from the holiday, whether joining one of the walks each day or planning a day away using the route(Read more...)
5th time. Like the way things are run and organised. Colletts staff are first rate and a big incentive to return for more.
Excellent welcome. Lovely to see Sonny and Beth there again since our visit 2 years ago. Bedroom was reconfigured as soon as they could do it. Food was delicious, excellent. Very good at accommodating my sister's dairy-free requirements. Pleasantly surprised to have room cleaned daily despite sign up saying it's alternate days.
I saw Collett's in BBC Good Food Magazine and it looked fantastic. We had one of the best holidays ever - the staff were so encouraging and helpful!
Booking for 2 people coming from different countries is awkward with traditional tour operators. With Collett's it was easy and had the added advantage of plenty of friendly company throughout, always other people around to chat to which helped make the holiday better.
Vegetarian members within our group were impressed with the variety produced. With the help and advice of your staff (and laminates) we like to go on our own self guided walks which we did throughout. Of course it helps having been before. We have previously found the whole experience to be very efficient and friendly.
Good itinery that suited our needs for more challenging walking; a self-guided hut to hut route.
We have used Colletts previously and enjoyed our past experience.
We really appreciated the accuracy of the route discription and information, and that the grading was right. In the past we have been disappointed with what we have felt w(Read more...)
Fantastic staff. Stunning walks. Loved the briefing sessions in the evening - great opportunity to meet and chat with other guests.
Our holiday was for our 25th wedding anniversary and I can't think of any where better to spend it than in the Dolomites - the staff were encouraging and supportive and are so knowledgeable. Brilliant holiday! Thanks!
We had a wonderful holiday and met really interesting people. Most of all though, we thought the staff in the chalet were absolutely great - so friendly and they had such a wealth of knowledge. They worked as a real team and were very supportive of all guests and each other. They are a real credit to your company. Thank you very much (Read more...)
We have traveled to Corvara in the Dolomites and the Picos with Collett's and like to way the holidays are set up.
Everyone was very welcoming and helped us to settle in with the minimun of problems. Our room was clean bright and cheerful.
The Team in Erhwald were amazing. They all worked very well together and did their best to(Read more...)
I had been on 2 previous Collett's holidays in Dolomites & Andulacia & been impressed by the guides, accommodation, the walks & the very friendly atmosphere created by fellow guests and the Collett's staff. Very impressed by the help, advice and support offered by Cameron and Dani in particular and also by the hotel reception staff who were lovely.
Emily Natalie Henry and Becky made our holiday so much more fun with their friendliness and helpfulness. Maybe you could market your holidays for younger people - we area couple in our 50s and our 18 year old daughter and we all enjoyed ourselves but I was worried that there would be poor walkers in their 60s + - your photos in the br(Read more...)
I stayed for four nights at chalet Angelo in Corvara. Everything about the holiday was perfect. The food was excellent, the staff, in particular, were first class. They were friendly without being intrusive, answering all questions with a great degree of knowledge and competence. I would like to single out Sandy who had excellent comm(Read more...)