Customer Reviews & Testimonials
I loved everything about the week I had in Erwhald, great hotel, clean and spacious, very friendly staff that really went the extra mile to help. The choice of food was good, healthy and plentiful. Austria is a beautiful country steeped in tradition and looks like a picture post card wherever you look, stunning scenery. Our guides, Al(Read more...)
We are shortly completing our stay at Chalet Verena in Corvara. The whole experience has been amazing. Nobody could be disappointed with the Dolomites, but with the excellent staff of this organisation they have made our time here extra special.
Having like minded, positive people around from the minute we arrived has made us want (Read more...)
This was our 5th Colletts holiday & we wanted to treat our daughter and son in law and hopefully get them interested. The Dolomites seemed the best of the 4 to start with, because of the great atmosphere and bar area to relax in in Haus Valentin.
We love the fact that we don't have to organise too much and can just enjoy the holida(Read more...)
We had previously found out about the Dolomites holidays and suggested this type of holiday for our friends who were convening from different countries. Spain was the location of their choice. We and our friends had a great holiday in a spectacular location and we learned a lot about Alpine flora.
We enjoyed interacting with other (Read more...)
Why Collett's? Location, telephone support with choosing, price seemed reasonable, flexibility with traveling dates.
We have had the perfect week - and that was greatly enhanced by the hardworking Chalet Haus Valentin team. (Fellow guests were lovely too). Hosts made sure that we were able to plan our next day well...we didn't have(Read more...)
Superb holiday in the Dolomites with 6 of my hill walking friends. We had a week at Chalet Haus Valentin in Badia. Very comfortable chalet with a nice bar and great views from the terrace. The meals were excellent. The Collett's reps were really welcoming and provided us with good advice on the walks and the via ferratas.
Wonderful experience. Everyone we met from Collett's was friendly and helpful. The Dolomites were magnificent. Would have liked some discussion and choice around our route and trails. Would spend more time higher.
Just wanted to say, a fantastic walking experience and to tell you that the crew there, Angus, Caroline, Charlie, Ali, are a terrific group and excellent company. They are charming and totally focused. A big thanks to them and to your crew in Essex!
Over the last three holidays with Collett's, we have found they make the risk factor very clearly on a daily basis at least twice. Which is good - no one can say they didn't know! And we like this aspect... we like to be responsible for ourselves and not blindly follow like sheep.
We use Collett's for their location knowledge - it (Read more...)
Location and service. Have stayed at Collett's in the Dolomites and Pyrenees and have had an outstanding experience at both locations.
We used Collett's Mountain Holidays as it gave the option of different levels of walking, so that my husband & I could do different walks if we wanted.
Just a brilliant holiday, family company. great adverts. been wanting to try them for years. It was just great to be able to chat with all the 'guides' at office hour and discuss routes etc and then have the company of two of them for dinner. Excellent idea. Given that the hotel was full, the food was excellent. The buffet sometimes l(Read more...)
Came highly recommended and the holiday seemed to be exactly what we were looking for, I think that your staff are wonderful. Whatever your recruitment policy - don't change it!
We looked at alternatives and found your flexibility very attractive. From the first phone call to the resort staff we found your staff the best we have experienced. Thank you , we had an amazing memorable holiday which was crowned by your outstanding staff.
10 days at haus Valentin fantastic food and company the daily walks were enhanced by the lovely enthusiastic and friendly staff that made sure everyone was looked after. Couldn't have wished for a better holiday.
From our initial enquiry about the holiday the organsation had been superb. We received all the information one could ask for prior to leaving for Ehrwald. The 'Collatteers' in the resort, Elly, Jack and Alex, were extremely personable, helpful, enthusiastic and knowledgeable about the area. Nothing was too much trouble. It was a grea(Read more...)
An outstandingly good experience. I was nervous about the "communal" aspect of shared dining etc, but your staff are very well-chosen and superbly professional. We were made to feel extremely welcome and extremely comfortable.
Six of us (mixed ability walkers) have just returned from an amazing week's walking in the Zugspitze arena. Ellie, Mary, Danny, Jack and Alex were excellent in all respects, lots of fun, loads of knowledge and great at giving encouragement when needed. The accommodation and food exceeded our expectations. The guys and gals local kn(Read more...)
A wonderful 6 days in Haus Valentin. Mountains and weather lovely. The staff were brilliant, the food fantastic and the other guests great company. I had the perfect week.
We had a brilliant holiday. Everything was so well organised, the staff were excellent - friendly and knowledgeable. The hotel was pristine and Ehrwald just beautiful. We'll certainly be travelling with Collets again.
Keep up the excellent standards and don't change the formula. You have an unerring knack for recruitment. All your staff seem to be very happy indeed, which rubs off onto the guests. Return guests. We love your formula and your staff are wonderful.
A splendid week with the "Dream team" - Mick, Caroline and Cameron and a lovely bunch of fellow walkers adding lively conversation and much laughter, we could not have asked for more. Not forgetting Gustavo, the beautiful scenery, flora and fauna, perfect weather and fantastic cuisine!
A big thank you to all concerned, Rosie and Alis(Read more...)
Eastfield Lodge is a hidden gem, which should not be a secret. We were made welcome from the moment we arrived and were entertained through our stay. Penny is a leader and makes sure every one of her charges is comfortable with the walks at all times. Henry and his team kept us watered and fed each day at the highest quality and quant(Read more...)
This is the second winter holiday I have booked at the Chalet Haus Valentin and both have been very enjoyable. The staff are very well trained, personable and put the client first. I was nervous about taking up skiing again, after a long time, but so glad I did. Jane and Sonny were particularly supportive, but all of them were great. (Read more...)