Admittedly we were blessed with near-perfect snow and weather conditions, but much of the success of this skiing holiday in the stunning beauty of the Dolomites lies at the door of Collett's in recruiting a delightful set of staff, providing good, well-priced accommodation with excellent food, and organizing "social skiing" which we thoroughly enjoyed with like-minded fellow guests. Full marks for the team at Chalet Haus Valentin.
The staff at Haus Valentin, Justin, Olly, Millie, James and Jim, did an excellent job looking after us. They were good company, had plenty of patience, and nothing was too much trouble for them. They made our holiday very enjoyable.
As a couple of staff members were quite new, overall knowledge was excellent, but always outstanding from more experienced staff.
Ski Day in Kronplatz should be limited to just a mini bus group, so that access to the main Kronplatz area is only one lift. Going by ski bus transfer leads to lots of lifts up to the main ski area and a limited ski time in the resort.
As a single traveller, to access the group skiing, and the social aspect of chalet accommodation.
Previous holidays have always been excellent.
Always find Collett's office staff very helpful and keen to meet holiday needs.
In resort, chalet staff always very friendly, personable and welcoming. Ski hosts were excellent, and personally it gives me confidence when skiing unfamiliar areas, to have someone who knows the area.
This per-departure admin was faultless and personal so no issues...the proverbial breath of fresh air and glad to see that some people can get it right!
Your team at the airport and attendance to and at resort were really good despite having had a long inbound journey due to heavy snow. Dinner at Hotel Malita was always something to look forward to ...
Don't underestimate the value of your team in Arrabba they were despite their youth very good.
Your team were very accommodating and added considerably to our stay. They are a credit to you company.
We have traveled with you for 6 consecutive years now and are totally bought into your service model.
You have a unique concept and delivery which is reflected in the level of your repeat business!