Sue Ward

August 14, 2013

Collett's have a winning formula
I was impressed with the local knowledge of the person dealing with my e-mail enquiries. Also, with the friendly and efficient manner in which my phone calls were dealt with. I was given a friendly welcome from Jack who after providing some much needed refreshment completed the paperwork speedily and efficiently. He even carried my bag up to my room! A very good first impression. Office hour was a great way to meet others and felt very much a social occasion. The team were always willing and able to answer queries and adapt to the needs or desires of group. I found it on a google search and it sounded like the kind of holiday I would enjoy. I liked the idea that it was not prescriptive and you could choose activities each day depending on how you felt or on what was being offered. I also liked the fact that you could arrive and depart on any day of your choice and stay as long as you wished. I can't praise the staff at Haus Valentin highly enough. They are a great team and were always friendly, approachable and extremely efficient. I must also give a mention to the superb chef at Haus Valentin. Every night was something different but every dish was delicious. In my opinion Colletts have a winning formula and I will be recommending you to my friends.