Jack was really welcoming and friendly. He was well prepared and had all the information we needed. All the other Colletts reps made sure they introduced themselves later that evening and we couldn't have had a better welcome. First Class! The whole team were fantastic. They could all give excellent advice on the walks or alternatives and Cam was able to recommend the best place for the Weiner Schnitzel my husband had set his heart on! Travelling with Collett's gave us the freedom to arrive on any day and stay as long as we wanted. We also liked the ability to choose guided walks or have our own itinerary. This is the first time we have done this type of holiday and I would have no hesitation booking with Colletts again in this resort or one of the others. We loved the flexibility and choice the holiday gave us, the accommodation was very comfortable and the food was great. We met some really lovely people but the whole experience was enhanced by Cam, Danni and their team. They were so friendly and welcoming and really took time to get to know everyone so they could give the best advice on walks or alternative activities. Nothing was too much trouble and they were excellent company on the walks as well. Please say a big thank you to them and their team from Sally and Mark.