Your staff were very knowledgeable and helpful in advising on walks etc. Especially advice on a big walk the pair of us did up to Wiener-Neustadter Hut and then up to summit of Zugspitze. The so-called via ferrata was more of a 'protected scramble' except for one short section, but the whole thing was pretty exhausting, so glad to get cable car down! We looked at three different weather reports which were all different but experience taught us which was the best one!
We have used Colletts 3 times before as a good introduction to new mountain areas. I like the opportunity to meet like-minded people while having advice always on hand. The suggested walking routes always turn out to be fantastic, so that relieves the problem of trying to work out one's own routes.
The hotel was good and Erhwald seems a good location close to a large number of potential walks etc.