The staff at chalet Angelo were fantastic. Our luggage was delayed for four days and they couldn't have been more helpful in trying to contact the airport etc. for us and lending us their own spare kit where they could. It wasn't an office hour – they went way above and beyond this. We really appreciated all their help and humour! Love Italy and english hosted chalet good communal areas. Amazing holiday and if it wasn't already booked we would definitely come back at new year/half term with more friends!!!