Margaret Waghorn

March 21, 2013

First Winter Holiday
On every occasion I have contacted the office all the staff are helpful, knowledgeable and friendly. We were on a delayed flight into Venice from Manchester and Lynne dealt with the situation brilliantly. The delay must of had an impact on all the arrival arrangements re transfer and at the chalet. It was all dealt with efficiently and without fuss and we were welcomed with a wonderful evening meal. Thank you. The ski days were organised brilliantly and the local knowledge of the colletts team makes the ski days that more special. We loved the days to the gorge and the frozen waterfalls and to the hidden valley. We are returning guests with Collett's but this was our first Winter experience. A huge thank you to all the Collett's team at the Chalet Verena for your hospitality which enhanced the enjoyment of our holiday. We had an outstanding week!