Badia - Excellent
I am very impressed by the flexibility of arrival/departure dates that you offer, even though this must mean a lot of transfer driving for you. Most tour companies do not offer this. Hope you can keep it up!
Considering how many people your staff must meet I was very impressed by their genuine interest in each guest, remembering our names and taking trouble to give us any information we needed. Would it be possible to organise the buying of bus tickets differently? We were aware of holding up a bus load of people when 17 or so of us got on the bus each needing to get a ticket.
I was looking for a last minute walking holiday in the Dolomites and the companies I usually use had no availability.