Lois Gerhold

August 16, 2016

Thanks for a very pleasant holiday.
Very good website. I particularly like the ability to log straight into my own booking page to track payments etc. Despite it being your teams day off, Lynn was there in the hotel to great us personally, help with luggage, show us to the room. A genuinely personalised note from the team with phone numbers etc made us feel that any help we would need was readily and willingly available. Food, particularly the salad bar at dinner, was very good. Your team, Lynn, Emily, Clare and Robin were absolutely delightful. Genuinely friendly, fun, helpful, informative and very responsible. Perhaps the maps on the laminates could have been a little bigger but that's really being super picky because there was nothing to fault. We pretty much used our own cars for transport to the walks which worked well. All party members walked so I did not experience any "other itineraries". Two of us took a day off from walking to explore Matrei and local area and your team were very helpful in helping us plan our day. Value for money? Yes, absolutely. I do not want a really cheap holiday and a poor hotel and felt the balance of quality and expense was just right. Thanks for a very pleasant holiday.