linda and bob thomas

August 7, 2013

Collett's is an outstanding provider of mountain holidays
Collett's is an outstanding provider of mountain holidays in a most beautiful part of the world! During our Col de Bos Via Ferrata climb, Bob lost his hire-car keys. What could have been a crisis was defused because of the effective action of Emily, Emma and George who managed to get in touch with Avis and work out what we needed to do. They also met the Avis representative to arrange for the car to be moved from the car park. Viv remembered where to find the relevant information that was required, Hannah made sure we had a lift back to Angelo from Lagazoi, Gary booked us in on the shuttle to Venice and made sure that all the other passengers were aware of what we needed to do on the way. He even found out where the Avis outlet was in Belluno and took us there to pick up our replacement car for the final lap of the journey to Venice. All in all, we were able to rely on remarkable service from a team of dedicated people for whom nothing was too much trouble. Thank you so very much.