I just wanted to say a huge thank you to all the Collett’s staff involved in setting up and running our recent Picos walking holiday. We had such a marvellous time. The area was stunning and our organisers – Cat, Rachel and George – gave us a wonderful introduction to the surroundings. They were, at all times, kind, helpful, knowledgeable, well-organised and good fun! As this was our first Collett’s hoiday, we were in slight trepidation, not sure what to expect, but we felt at ease soon after arrival and could relax and enjoy it. The family-run hotel was very comfortable and homely, with very helpful staff. The only improvements we could suggest would be putting fans in the rooms, as it was extremely hot, and perhaps a non-slip mat in the shower. We will certainly look to book with Collett’s again! Many thanks once again for a sterling service!