Safety was always reinforced at the start of every walk making sure everyone was prepared for the day ahead. We've been on holiday with Collett's several times and love the flexibility that the holiday gives us - Via Ferrata and walks in good company. The staff are always very helpful and knowledgeable. Your staff at Matrei - Lynne, Emily, Clare and Robyn - were outstanding ambassadors for your company and a joy to be with every day! Nothing was too much trouble for them and we had such a fantastic holiday in very varied terrain and lovely sunshine! Corvara, Arraba, Potes and Erwald are the destinations we have been to. The Pyrenees and Andalusia we also know about but haven't visited.