The Angelo staff were excellent
You undersell yourself! for example I was not aware from reviewing the website that you offer road cycling at Chalet Angelo. as a keen cyclist I would have brought my cycling stuff had i known!
We arrived at dinner time - we were given the opportunity to freshen up, our dinner was kept warm and served with a smile, we were given advice on walks etc the following day even though we had missed office hour. The WW1 walks and talks were so interesting but, rather like your offer of road cycling, not really apparent from the website. John was fantastic, so knowledgable and engaging, my teenage sons were fascinated.
It is such a shame you can no longer offer via ferrata guided/escorted trips but Ric was extremely helpful whislt making it clear it was at our own risk.
Convenient self catered accommodation - i had no idea when booking that you offered guided walks/information/road cycling/WW1 history walks - these were all a bonus! The Angelo staff were excellent, particularly Rachel, Rick, Adam and Omar. I was too sad to say good bye to them when we left and had to disappear off (having paid my bar bill - don't worry!) without seeing them.