The staff made the holiday
We couldn't have expected any more from the staff member, Jordon, who met us. He was courteous, informative, friendly, poured us a beer and seemed to have all the time in the world. We hadn't realised that he would be on hand for most of the day so hung around a bit in Corvara so that we weren't early. It appears that there are staff there all day, even on the off day.
You've heard it all before, I can see that from the reviews. But what made this holiday really special, apart from the stunning Dolomites and the good weather, were two things: your outstanding staff, for whom nothing was too much trouble (they put on two walks in our second week because we had suggested we would like to do them) and who really seemed to love their jobs and enjoy the people, and the flexibility to do whatever we liked every day