An excellent company
Thanks for the welcome pack, arriving to find milk, teabags and a teapot was really nice after a long journey. Online handbook was good, really helped us with our walks. The driving map we used was a bit out of date as they have built a motorway and changed some of the signs. Sometimes the walking maps could have done with a few landmarks especially walking across pasture but if you use the larger map in conjunction its fine.
As a lot of guests had small hire cars and we we had our own car whilst were happy to drive there did seem to be a reliance on us to transport guests. so did not get a break from driving and some of them were quite a distance. Not sure there is much alternative but we did note at the end Colletts had a mini bus which took some guests out the day we didnt drive. Only an observation, not a complaint.
It was made clear time and again we were responsible for our own safety which we understood. However they were very good at making sure they had our phone numbers, first aid kit etc as both were needed on two of our walks so was very happy with arrangements.
We had been with you before and like the concept of being able to walk in a group for social and safety and also so we can split up as a couple and husband can do harder walks and get a challenge and I can still have a lovely walk which is not so taxing.
Book again? Yes definitely. We find Colletts very good value for money.
An excellent company, very friendly and personal service with mountain friends (reps) who do an excellent job of ensuring you get the maximum enjoyment from your stay.