I think I read the hard copy of the handbook in more detail for my 2012 holiday compared to reading an online copy. For example it wasn't clear to me your staff no longer did via ferrata trips. I always intended to do mostly solo walks of my own devising or using the Cicerone guidebook. I still used the staff to talk to about my walks and invariably found them helpful and enthusiatic. I enjoyed a holiday with the company in Corvara in 2012 and was very pleased with the destination, the accommodation and food. I saw no reason to choose anyone else particularly as all the staff were so good. Only my compliments on your personnel staff selection. I found the oth er guests were equally enthusiastic about this aspect in particular. I'm getting on a bit so I'm content with western European mountain destinations. Any scope in more Eastern European areas?