Frank Nicholson

September 21, 2015

Walking Holiday in the Austrian Alps
I organised a group holiday for 22 retirees to Ehrwald, based on the multiple options that were stated as being available. Walking abilities of the group members varied from fit individuals looking for hard walks, down to partners who were limited by illness to very short walks. The Colletts resort staff, Tez, Helen, Alex, Caroline and Sam, were superb and explained in detail exactly what the organised walks each day would involve, and gave many suggestions together with detailed instructions for alternative activities for those who did not want the organised walk. Caroline in particular was fantastic in sorting out access to an emergency dentist when required. The office staff were also very helpful and reacted with admirable efficiency when our flights were rescheduled by 24 hours the day before setting off due to a pilots strike. The hotel and food were excellent. This is the first time we have used Colletts, but will certainly not be the last. All the group members were amazed how well the holiday suited their own particular requirements and as a group we had a wonderful holiday.