Previous holidays with Collett's gave us the confidence to know that our holiday would be catered for in a way which suited our needs. The friendliness of staff and their willingness to help in whatever way we required was outstanding and really made the holiday. This included the welcome given by Petra and her family at Chalet Roch. We would just like to emphasise again how the staff, both those dealing with initial holiday enquiries and those at the resort, made our holiday so easy going and relaxing. Huge thanks also to Petra at Chalet Roch who was so welcoming and helpful. The ski hire she helped to organise alongside Collett's was amazing.