First time with Collett's; won't be the last. All your staff wonderful; knowledgeable, friendly - nothing was too much trouble for them. Haus Valentin was very comfortable: the food too good for my BMI - had to keep walking so I could keep eating. I was there for the flowers: they did not disappoint and your Flower Expert (Trevor) was a pleasure to be with. He looked after all of 'his flower walkers' unobtrusively, effectively and made sure we missed nothing. I am too old / damaged to have managed even your easier guided walks but used the bus system (with help from your chalet team) to satisfying effect and had lots of comfortably-paced and scenic walks on my own. Thank you very much indeed.