As Angelo was booked, we were unsure where best to stay (in Corvara or Badia), the guy in the office was really helpful on the phone. Chalet staff were all wonderful, very welcoming! Would have preferred dinner a little later (7.30 or 8pm) as sometimes a rush when you only get back at 5.30 and office hour is 6pm and dinner 7pm. Also often a late lunch so ends up close to dinner. Because of teh timing issues mentioned earlier, we often missed most of office hour, but staff were helpful with our last minute questions The ski guides were all excellent, good humoured and fun to ski with. Special mention to Jane for her patience one day when we all gave her the run around (unintentionally!) and to Tom who got us safely down the Marmolada when we hit v poor visibility. We love the full chalet experience and the bonus is the ski guiding, which is sadly rarely available elsewhere these days. Your staff are your greatest asset, they work so hard and are always cheerful and helpful. They are so interesting to talk to with their wide-ranging experiences, they really make the holiday.