We've always been self catering on holidays with Collett's, however we previously ate frequently at the hotel. We didn't do so on this holiday however as we couldn't choose our meals (in the Picos and Pyranees there was a choice of three for each course). I know the situation is different in the Dolomites, but just would have been more inclined to eat there had there been options.
The staff were really helpful, but we did prefer the set up in the Pyrenees and Picos where the people leading the walks the next day were the ones at office hour. Appreciate the set up is different in the Dolomites, but that was only thing preventing us rating as outstanding!
Staff were really helpful, particularly Chris, Matt and Andy for advice on self guided via ferratas, and Dani was outstanding in recommending walks for each of our group as well as helping us with self guided walks.
As ever we really enjoyed the holiday! On balance we preferred the close knit atmosphere in the Picos and Pyranees, but the accessibility and variety of walks on offer in the Dolomites was amazing.