Absolutely first class!
We've had several holidays with you in the past and the formula works very well for us. Your staff are clearly selected with care and deliver the ultimate in customer service that we've grown to associate with Collett's. Staff gave just the right level of encouragement whilst monitoring different needs of the group. And they made it fun! As always, our holiday was gorgeous. In spite of inclement weather and my cough/cold, we had a great time. The setting and scenery were superb. The hotel was extremely comfortable. However, yet again it's your staff that gives Collett's such a great reputation. Everyone took time to engage with clients and welcome them. Absolutely first class!