Alastair Chisholm

September 11, 2015

Excellent Pyrenees & Ordesa
We arrived just after office hour had started. We were met by a staff member, shown to our room, left our cases and immediately proceeded to join office hour. Well under way by then. Routes for next day explained etc. However we did not receive an actual briefing re the hotel amenities and Collett's initial intro. We did ask lots of subsequent questions and did eventually have all the info we needed. This is not a reflection on Collett's staff but more to do with our late arrival. Definitely looking forward to our first walk. All in all accommodation and meals were first class. However the hotel website indicated there was a minibar. There was none in our room. The fridge element would have been an asset in the extreme heat. That and a room safe would have been helpful. Didn't ruin our holiday in any way though. When booking, albeit a bit late in the season we asked for a room with a balcony. Advised in advance that this may not be possible. Imagine our surprise to have a room with a terrace. Well done Hotel Sabocos and Collett's! Only problem was it was so hot we couldn't make full use of it. Some folk are never satisfied. No pressure for anyone to go on the organised routes of the day. Alternatives readily suggested. We were looking for a walking holiday in the Pyrenees esp one that covered the Ordesa Valley and the surrounding area. My wife and I Were last in the area 36 years ago. The Ordesa valley did not disappoint! All in all we had a very enjoyable week both walking and socially. I must congratulate Collett's' staff for the interaction they had with the guests. It must be hard to always be chatting to different people each week, not knowing how they would be accepted or what was expected of them over and above the walking side of things. Our thanks to Will, Remy, Claire and Kiwi Clare for a very enjoyable week and wish them all well wherever they decide to go in the future.