Staff were super helpful and responsive to all our questions before the trip. The quality of that initial service was definitely why we chose to go with your company. Pete was fantastic!
Love that you recycle and compost; appreciated the non-dairy milk at breakfast!
The maps for the self-guided 7-day trek were excellent. Great route, super helpful staff, really like the option to do a self-guided trip! we did 7 day tre cime tour; consider booking one night at tre cime hut instead of down the valley, would have been cool to have a night right at the base, and the hut was a long walk down and up from the valley (really the only out and back on the hike); otherwise a really fantastic vacation, trip of a lifetime so thanks for all you do !!
This was an excellent trip and coming back to work has been really tough this week however we do have several hundred pictures to edit and look back on! Everything went really smoothly your maps were clear and the Rifugios excellent although as a non meat eater I may well have consumed my body weight in cheese in various forms! Thanks for all your help and we look forward to another visit in the future.
We appreciated your assistance and support at Venice airport when the non-arrival of baggage needed to be reported. This delayed our transfer departure for over an hour.
We had previously stayed with Collett's in the Yorkshire Dales and enjoyed our experience. The range of walks and activities offered for the Dolomites was excellent.
When our baggage was delayed for two days Collett's staff were so understanding, helpful and supportive in revising our hut to hut tour, changing accommodation arrangements and recommending alternative walks. All staff we dealt were patient, communicative and friendly, showed excellent initiative, all in good humour. We were very impressed. Hats off to management for your staff selection and training.
The package and itinerary for a hut to hut walk. Suited the short amount of time we were able to stay. Great to self guide but to have all the bookings and transfers taken care of.
My husband and I recently did the Northern Dolomites hut to hut self guided trip. We had no issues for any logistics during our vacation. The staff at Collett's was super responsive and well organized. We provided feedback on some “finer points” that we felt could be improved but they are minor and only icing on the cake...we would definitely consider another trip using Collett's!
We did the Grand Tour of the Alta Badia. All the organisation from Collett's was perfect - From the initial conversation a few months ago, to the info pack sent out a couple of weeks before the trip, to the actual bookings and rifugios themselves. It couldn't have gone more smoothly. The dolomites are such a special area. You sure do work for your dinner though! We had a ball. A quick note that it's 100% worth it to upgrade to private rooms from the dorms! Thanks Colletts for a great holiday. Laura + Isaac
From the moment I reached out about planning a trip, to the last round of farewell beers at Valentin House in Badia, Collett's friendly, knowledgeable and efficient team delivered an amazing experience. Office staff was always quick to get back to us--whether my question was about potential dates, upcoming weather, appropriate footwear or cell phone service in the mountains. Our self-guided route was challenging but absolutely doable for our group of four experienced hiking women. The spectacular scenery--truly the most beautiful I've ever seen--certainly kept us motivated, as did the knowledge that cozy rifugios with plenty of beer, wine and hearty food awaited us at the end of every demanding day. My only suggestion: Getting started at our trailhead each day was often confusing since directions were vague. I know Collett's wants to keep it's daily itineraries to one two-sided sheet, but more detailed trailhead info would be really helpful. That's it! Amazing trip. Can't wait to do another.
We had a wonderful hut to hut hike in the Dolomites thanks to Collett's. They were always quick to respond to any questions/concerns as we made our plans... and I asked a lot of questions! At the first chalet in Badia we had time with staff to answer any questions about the daily hikes they had mapped out for us... then they served us a lovely dinner. The next morning after a filling breakfast we started our 3 night stay in the mountains ... the maps were well marked with descriptions for each day. The Rifugio’s were wonderful, with lots of people from all over the world enjoying these beautiful mountains. The food was great, the wine was well deserved, and the conversations were really interesting. We can’t thank you enough for everything you did to help us.
We completed a 6 day tour of the Alta Badia and the route was spectacular every day. After speaking with other hikers in the huts I was so glad that Colletts had made our arrangements,others had difficulty booking for themselves.
Certainly worth paying the extra for private rooms as opposed to dorms.
Overall we had an excellent experience, thankyou.
We enjoyed our Hut to Hut self guided 7 nights Central Dolomites and Sella Grand Tour in August 2018. From the time we arrived at Corvara we had excellent service and all the young staff were friendly and very helpful. Beth was extremely helpful with guiding us through our walk. Even during our walk we called Beth and she was very helpful and supportive. The day to day notes and maps where very good. The accommodation and food at all the hotels was good and we highly recommend Collett's if you consider doing a hike in the dolomites.
Thank you for helping organising an epic hut to hut adventure in the Dolomites. The maps and information were detailed and the staff were amazing. Great food and drink at the chalet too!
Great few days on hut to hut in Erhwald. Hotel Alpin was a lovely stop at either end of the walk. Hostess very friendly and welcoming.
We really enjoyed the huts- two very different in character. Wolfrathausen friendly, quiet and great food. Coburger bustling, good hearty food, fantastic setting and we really appreciated having our own room.
Tough but fantastic walking in between huts but we were able to modify routes slightly to make easier
We had a lovely holiday and were very impressed by Collett's. Thank you very much and we thought the staff at Chalet Angelo were great, plus all the Rifugio bookings and taxi bookings you did for us were really efficient and lovely.
Good value for money, ideal trip length and region, ability to book it as a single traveler (hut to hut, some others won't let you)
I choose Collett's because they offered the hut to hut self guided tour compared to other. I liked it as we had option from short to long walks.
Had been to Pyrenees with you a few years ago. Chose Collett's then because we knew Spanish mapping wasn't great so wanted to walk with people with local knowledge. Dolomites highly recommended by other guests in Pyrenees and we had never been there. Hut to hut was attractive option.
We had a great holiday and may well return to do a different hut to hut. Particularly impressed with the route cards for the hut to hut.
We have been to Corvara in 2015 and 2016 with you.
We also did a bespoke hut to hut which your team organised and explained to us very well.
What stands out about Collett's is the quality of the host team in Corvara, who were great (again). They were unfailingly helpful, interested, friendly and great company. Our thanks to them, again.
Extremely welcoming and friendly staff. We did a self guided 4 day hiking in Alta Badia and your route choice was outstanding! Your website was easy to follow and the photos were excellent. When I inquired about a self guided trip the response was prompt, clear and helpful. Your pricing is also reasonable.
The routes were superb, the staff was very helpful and welcoming, the scenery magnificent, the hotels excellent, the food great, and the directions very precise. There were only a couple of times in our five days that we had any doubt about the route to follow. We were absolutely delighted with the trip.
I would say that this was the trip of a lifetime, except that we plan to return. We hiked "hut to hut", or more accurately chalet to chalet. The routes were well planned, the scenery was incredible, the accommodations were great, the food was wonderful, the directions were meticulous, and I am running out of superlatives. We did the five-day Dolomites hut-to-hut hike and took advantage of having our choice of Easy/Medium or Hard hikes each day.
Friend recommended & you seem to provide a competitive comprehensive service which suited our needs. We did 6 day high route hut to hut so spent night in angelo arrival & verena at end. very impressed with all staff & facilities.
I have previously done hut to hut trekking in the Dolomites and my wife has always been keen to do this. I looked at trying organise this myself but after looking at Collett's and they did everything but the walking it was an obvious choice.
First time we have travelled with Collett's and it won't be our last. Organisation was excellent from start to finish, staff couldn't be more helpful and the routes were spot on for accuracy, both time-wise and difficulty. We got everything we had hoped for and more, out of our trek. It was exactly the right one for us.
Many thanks Collett's it was superb.
My holiday was a Hut-to-Hut Walk in the Dolomites, to which I added some Via Ferratas. Having booked all my accommodation for the eight days, the pack of information you sent me was very comprehensive. Consequently, everything went like clockwork.
I wanted to amend my Hut-to-Hut itinerary slightly, to spend 2 days on Via Ferratas, and you were extremely helpful in arranging everything. When I arrived at Chalet Angelo, Rachel very kindly offered to collect my V.F. kit from the first Rifugio, to save me carrying it all the way round the Hut-to-Hut Walk. You couldn't have been more helpful.
Rachel, your V.F. expert, discussed my proposed Via Ferratas and my hike generally and was very helpful. There was plenty of useful information available. I had a very comfortable room for my first night. Meals provided at the various Rifugios and hotels were excellent.
I had already planned my route well in advance of arriving, thanks to the excellent information you sent me. However, there was plenty of additional useful information available.
This was my fifth time in the Dolomites. It is my favourite mountain area - in summer or winter. Each time I have travelled with Collett's.
I knew what to expect. Generally, the paths were fine and in good order, although there were a few times when a rock fall had wiped out parts of a path. Sometimes a bit of scrambling was necessary but nothing I couldn't manage easily. Your route Instructions were excellent.
Keep up the good work. I'm always recommending Collett’s to people.
Many thanks for an excellent hut to hut holiday. The trip notes provided were thorough and it all went without a hitch but best of all are your chalet staff who were all extremely helpful and a credit to Collett's.
The trip itself was demanding but well worth it with some of the best scenery that I have ever seen.
No doubt I will holiday with you again at some point in the future.
We had an excellent week of walking, despite unexpected snow in August! The route was well thought out and at a good level for our children (the youngest being nine). The scenery was stunning, the accommodation and food along the way were great. A fantastic week and one that we'd love to do again.
Collett's were one of the few that organizes short (3-4 days) self guided hikes in the Italian Dolomites (as far as we could find on the internet).
Value for money?: Yes, the planning of the routes, booking the rifugios and the information we got on arrival were well worth it.
I thought the three staff members I met in the reorder and during my hut to hut tour were absolutely first class, friendly helpful and I enjoyed meeting them as they happened to be doing some visiting of the rifugi. They were Beth, max and Alison.
They are also really loyal to Collett's and spoke so warmly of the company.
The so-called huts are 3* chalets with great food and each day begin with a chair lift to get right up close and personal with alpine fields of wild flowers and amazing rocks formations. This part of northern Italy was part of Austria before WWl which explains the Italian Tyrol which still looks, feels and sounds more like Austria. La Marmolada glacier formed part of the main front and the 'via ferratas' are the tracks that were made to carry weapons and supplies. Today, fearless hikers use helmets and safety harness to hike on these steep and challenging paths; when push came to shove we opted for the guided wildflower hike ? and it did not disappoint. Refugios are never far away and a hot chocolate and apple strudel were usually involved along the way.
All up it was a great adventure and already we're looking at Collett's options for another wonderful holiday next year and a big thank you to the dedicated, friendly and professional support staff we encountered at the base chalet Angelo.
Chris was very knowledgeable & thorough with the self guided routes &maps plus additional info such as bus times. He put all my concerns to rest.
The hut to Hut routes & plans were excellent. The hut to Hut tour was right in the area I wanted to explore & it was the perfect level for my first solo trek. Good support, but plenty of independence. I was very impressed with the kind hospitality & professionalism of all the staff I came into contact with.
The professional image of the website determined our decision to go with Collett's for our holiday.
It would have been nice to receive the hard copy of the itinerary, guest handbook, maps and route prior to our departure for us to vet. We live in Australia, and were told on the 15th June that these would be posted to us, however, we had already left for Europe by that stage so only received the maps and route on arrival.
All staff were exceptional in their positive, friendly and professional manner. Having known nothing about Collett's other than your website and email communication, it immediately put us at ease with the company with which we were dealing. We did the hut-to-hut. All accommodation venues were fantastic.
We wanted to do hut-to-hut walking and preferably self-guided so we researched the internet. There were a number of companies offering holidays, however the Collett's website reflected a professional image which determined our decision.
Our 7 day Hut-to-Hut walk was one of the best holidays we have had. Although it was self-guided and coming from Australia we had no idea of what to expect, the route information, maps and friendly assistance from the Collett's staff ensured that we well equipped for the week. Thank you.
We were a grownup family of 6, each person thought the hut to hut holiday was one of the best they had enjoyed. The "huts" were very welcoming and standards were high for that type of accommodation . Thank you.
The reception hosts at the Haus Valentin where outstanding friendly and informative with attention to detail, I was impressed that even though I was a late arrival and missed any talks, the Hut to Hut people made a clear point of seeking me out to chat about my routes starting the next morning.
When I return I would with out doubt look at staying at Haus Valentin or other chalets you have, the atmosphere and friendliness was great.
I was on a Hut to Hut walk and had changed some of the routes given to take in harder and via feratta routes, the information and advice given by the hosts was good and useful to be able to have an insight from members of your team who had completed the routes and inform me of any possible dangers I may face or difficulties on the route due to recent rock fall etc.
I have been on holidays before with you to the dolomites and Yorkshire, I find your staff very informative and helpful. I trust your company for the trips that you offer and the high standards set by the company. After a long search for a company that provided value for the money I was spending you could not be beaten. The arrangements you made for my trip took a lot of pressure away from booking, giving excellent value for money.
Hut to Hut was excellent, I hope you can extend the walks a little longer and take in more huts or maybe the Alt Via 1 with some assistance with moving some personal belongings to the odd hut to make carrying equipment easier.
We were a grownup family of 6, each person thought the holiday was one of the best they had enjoyed. The "huts" were very welcoming and standards were high for that type of accommodation . Thank you.
Chalet was great.
We walked largely from hut to hut where the food was very good. The first night was in the Hotel Panorama where the food was excellent.
We spent in total 3 off 11 nights in the Chalet Angelo. We were a self guided group using an outline of a route supplied by Colletes. This worked very well. The routes were excellent and just of the right level of challenge for us. We had one cock up with booking: the Rifugio for our first night at the Passo Del Sella did not have a booking for us when we arrived exhausted after crossing the Sella Grupa! Thankfully they had rooms available and Emma, your resort manager, really was excellent in sorting the snag out.
She cannot be praised enough and this level of service alone has convinced us to book with Collets again.
She should be commended.
We were recommended you by friends who stayed with you last year. We chose Collett's because it offered assistance in booking the hut to hut walk and we liked the idea of getting help with planning our own itineraries for day walks. We also very much enjoyed the organized walks. Kelly was extremely helpful and friendly in going over our hut to hut experience. We loved that part of the trip.
We did the hut-to-hut tour and all the hotels and one hut we stayed in were excellent apart from the hotel in Ortisei which felt a little tired. Really well organised holiday and all the staff were really helpful. The hotel Panorama in Corvara was excellent.
2 years ago I was searching for a Dolomites wildflower guide and stumbled across you online. We had a few days open before a hut-to-hut hike starting from Bolzano, and I'd always wanted to try Via Ferrata. After those days in the Dolomites, my husband promised me we could return. So we did this year - and will again, I hope. And what price could be put on the fellowship at Collett's?! We recommend it to our hiking friends as the best lodging in the most gorgeous mountains.