Guided Glacier and Marmolada Summit Treks
The Marmolada – 3343m – Queen of the Dolomites
- Guided Via Ferrata to summit of Marmolada (3343m) – every Friday
- Glacier Trek – on the Marmolada – every Wednesday
Guided Glacier Treks and Summit Ascents in the Dolomites
The Marmolada (3343m) is the highest peak in the Dolomites. Its brilliant white glacier dominates many a beautiful panorama and is much admired by walkers from near and distant trails. From mid-June to the end of August every Wednesday we offer a professionally guided trek across the glacier of what is known locally as the Queen of the Dolomites and every Friday we offer a guided ascent of the main summit and the West Ridge Via Ferrata. See the following tabs for detailed information concerning both trips
Guided Via Ferrata to summit of Marmolada (3343m)
Every Friday – £95 per person – please pre-book
£95 per person (Every Friday from mid-June to the end of August – minimum 4 people in the group) The summit ascent begins with a trek across the glacier to a ridge at the western end of the majestic and vast south wall, (800m high & 3km wide) before using one of the area’s most famous and exposed Via Ferrata to reach the summit (Grade 4C). You return by descending a wall just below the summit and down the glacier. Whilst the Summit Trek is not technically difficult; its length, exposure and altitude (along with the descent of the summit wall and glacier) demand some alpine experience, a head for heights and a good level of fitness. Please scroll down for information on kit, transport, food and notes concerning this day out.
Our summit treks are popular and should be booked in the UK before your holiday. Simply contact us on 01799 513331 or email firstname.lastname@example.org On booking, we will send you more details on how we operate these excursions. All necessary equipment is provided. Prices do not include lifts or lunch but a small snack pack is provided. If bad weather causes cancellation before you have embarked on the trek, your money is refunded.
Having met the guide early in the morning, your day will begin with a drive to the foot of the Marmolada. This is a stunning drive and it will take about 50 minutes from Corvara and an hour from Badia. Once parked up, you will use the ‘yoghurt pot’ lifts to reach the snout of the glacier, from where you will begin the walk. (Bear in mind that if you are staying in low season, this lift might not be open, in which case you will have an earlier start and an extra 600m of ascent and descent by foot).This excursion normally uses the West Ridge Via Ferrata (grade 4), which generally sees guests leaving the resort at around 7.00am, returning at about 4.00pm. Occasionally, however, the West Ridge Via Ferrata route is not in a suitable condition to be used. If the guide determines the route to be unsafe, then the summit excursion will follow the normal route (grade 2), which reaches the summit via a shorter route. This route is the same as the usual descent route, but still requires climbing skills and a good head for heights. Unfortunately, due to the nature of the weather, we are not able to guarantee which route the guides will use. Starting in the same way as the Glacier Trek, this route takes off towards the bottom of the West Ridge immediately after exiting the ‘yoghurt pot’ lift.
The guides will tend to walk at a continuous, steady pace, in order to keep some momentum going throughout the day. It is worth having some food close at hand that you can eat whilst walking. Whilst the Marmolada isn’t the longest route it in the area, the guides will look to be off the glacier by mid-afternoon, to minimise any exposure to sudden changes in the weather.
Trek the glacier of the Marmolada (3343m)
Every Wednesday – £75 per person – please pre-book
£75 per person (Every Wednesday from mid-June to the end of August – minimum 6 people in the group) Each Wednesday you can trek across the glacier, traversing crevasses and touching snow and blue ice. To start the trek we go to the snout of the glacier via the ‘yoghurt pot’ lifts. See positions taken up by soldiers in the Great War and make your way to the Marmolada’s second summit, Punta Rocca. An exciting way of reaching this fabulous summit on the Marmolada, without the need for any climbing experience. A sound level of fitness is required for this trek but alpine experience is not necessary. Please scroll down for information on kit, transport, food and notes concerning this day out.
Our glacier treks are popular and should be booked in the UK before your holiday. Simply contact us on 01799 513331 or email email@example.com On booking, we will send you more details on how we operate these excursions. All necessary equipment is provided. Prices do not include lifts or lunch but a small snack pack is provided. If bad weather causes cancellation before you have embarked on the trek, your money is refunded.
Having met the guide early in the morning, your day will begin with a drive to the foot of the Marmolada. This is a stunning drive and it will take about 50 minutes from Corvara and an hour from Badia. Once parked up, you will use the ‘yoghurt pot’ lifts to reach the snout of the glacier, from where you will begin the walk. (Bear in mind that if you are staying in low season, this lift might not be open, in which case you will have an earlier start and an extra 600m of ascent and descent by foot). The route usually takes a meandering line up the glacier, though on days with inclement weather, you may take a more direct route. This eventually brings you to Punta Rocca (3250m), the second summit of the Marmolada, from where you can take in the fantastic panoramas of the Dolomites. The route down takes a more direct line down the glacier towards the top of the lift. In total, the route involves about 625m of ascent and whilst it is not particularly long, it is situated at higher altitude than other Collett’s walks and you should bear this in mind when considering booking.
The guides will tend to walk at a continuous, steady pace, in order to keep some momentum going throughout the day. It is worth having some food close at hand that you can eat whilst walking. Whilst the Marmolada isn’t the longest route it in the area, the guides will look to be off the glacier by mid-afternoon, to minimise any exposure to sudden changes in the weather.
- Strong, comfortable walking boots with ankle support (low cut footwear is not suitable)
- Rucksack of at least 30 litres capacity
- Walking trousers (not shorts), gaiters (if you have them), hat and gloves, lots of layers, waterproof jacket
- Water (at least 2 litres) and additional food
- Suncream and sunglasses – essential, as the glare from the snow can cause sunburn even in cloudy condition
The guide provides ice axes and crampons, and can also supply a harness (plus helmet and VF tails for Summit Ascent) on request – you will be roped together on the glacier, so will need a harness. Please discuss this with a member of staff if you are unsure. The crampons are fully adjustable and should fit the majority of walking boots – you do not need crampon specific boots.
The weather can be tough to predict in the Dolomites at any time of the year, particularly high up on the Marmolada. Whilst we can advise you on what to take, you need to have enough kit with you to cope with anything from hot and sunny conditions, to cold, blustery and potentially wet. Each evening, our chalets will display an up-to-date weather forecast, which tend to be quite accurate for the following day. Please make sure you have seen the forecast and have suitable clothing and equipment for the conditions.
Transport is available for a limited number of participants, but unfortunately we cannot guarantee that all guests can be transported. Any guests with their own vehicles should take their car to the meeting point in Corvara, in case additional transport is required. Guests staying in Badia will need to make their way to Corvara to meet the guide. Any cars which are then not needed can be parked outside our Chalet Verena. Please ask a member of staff if you are unsure about whether to take your vehicle.
The cost of the excursion includes a snack pack (snack bar, fruit and drink). If you would like a full packed lunch, please ask your chalet hosts at breakfast on the day before your excursion. There is a rifugio on the route, although it is not in the ideal place to stop for food, being right at the start of the day. Also, it may be closed during early and late season. The guides will tend to walk at a continuous, steady pace, in order to keep some momentum going throughout the day. It is worth having some food close at hand that you can eat whilst walking. Whilst the Marmolada isn’t the longest route it in the area, the guides will look to be off the glacier by mid-afternoon, to minimise any exposure to sudden changes in the weather. In any event, an extra bar or two of chocolate (or similar) is never a bad idea.
The Weather and Cancellation
If the guides deem it necessary to postpone your excursion, due to the weather for example, we will endeavour to rearrange it for another day during your holiday. Should this not be possible, for example, if you are leaving the next day, the cost of the excursion will be refunded. If you wish to voluntarily cancel your place on the excursion, please bear in mind that any monies paid are non refundable, as the guide will have been booked and any other people booked on to the same excursion will be relying upon groups being filled. We have a minimum group size for this excursion, which we need to reach in order for it to go ahead – if we are unable to run the excursion due to not enough people signing up, we will refund the cost of the excursion.
Booking & Group Sizes
Please pre-book and pay for the guided excursion of your choice as soon as possible by contacting us on 01799 513331 or firstname.lastname@example.org The guides will take a maximum of four on the summit ascent and a maximum of 6 on the glacier trek. The guiding rates for such excursions are not cheap. So it is our aim to create group sizes of 4 for the summit ascent and 6 for the glacier trek, so that it is not necessary to seek a supplement in the event of a shortfall. In other words, if we fail to achieve these group sizes, then the cost of the day can become prohibitive. If guests are happy to pay the required supplement in the event of a shortfall in numbers, then the excursion can proceed. However, if any guests within a group are unwilling to pay such a supplement, then the excursion will be cancelled and monies will be refunded. For the record, such is the interest in these days out, there will usually be two or three groups on each given day. In any event, as soon as bookings allow us to put together a group of the the right size (i.e. 4 or 6) we will confirm that group. We work right up to the last few days before the excursion to get the group sizes to where they should be, often completing a group at Office Hour in resort a day or two before the excursion. To this extent, you might be part of an unconfirmed group right up to the last minute. naturally, we regret the disappointment caused by cancellations that have to be made because of a shortfall in numbers. It happens but our success rate is generally high.
Notes on the status of Collett’s Ltd. in respect of Guided Glacier Treks & Summit Ascents
We are happy to inform you of (and book) activities supplied by third parties but it is important that you understand that: these excursions and activities are neither run nor controlled by Collett’s (even if advertised by us); that we only act as your agent; and that your contract for these services is with the third party supplier in question and not Collett’s Limited. Consequently, we are not responsible/liable for the provision of any such third party excursions or activities or for anything that happens during the course of its provision by the supplier. This applies to all activities advertised by Collett’s in our brochure, on our website and in resort and includes Glacier and Summit Treks.
In pictures – Guided Glacier and Marmolada Summit Treks
Why Collett's? Liked the fact that it is a family firm. Liked the ability to choose what we did the next day after getting advice from the staff. This way we could adapt to the weather & how we were feeling.
Have used several other companies for walking holidays previously, Colletts ranks with the best.
After listening to some guests who were walking hut to hut thought you could make more of this in the brochure.
On arrival remind new guests to add emergency services & the office phone numbers to their mobile in case they haven't already done so.
It suited us very well with a mix of guided and self-guided walking. The office hour was really good to get advice and ideas for our walking and the areas.
V impressed by your staff every time we asked for any advice. Their approach-ability and knowledge. Past trips with you have gone well, when bringing someone new to the Dolomites we wanted all go well, we were, v impressed, and the holiday was excellent, we want to come back.
We had already been on 2 skiing holidays with Collett's and enjoyed the combination of guided activiites with sociable chalet accommodation. We wanted to try a summer walking holiday and were not disappointed.
My recent walking holiday in the Dolomites was my first with Collett's. The staff, both in the UK and in Italy were immensely helpful and courteous; the holiday offered great flexibility and the accommodation was exactly, if not better than described. I have already recommended Collett's to friends
My planned Dolomites holiday broke down on the Friday and one of my work colleagues, Morag Ferguson, suggested to phone Collett's on Saturday morning as she was very impressed with Collett's. My flight was for the next day (Sunday) but nothing was too much trouble and miraculously my holiday was organised in no time.
The booking was effortless and on arrival the staff at the Haus Valentin were extremely helpful, friendly and very easy to get on with on walks and definitely made the holiday. The walks were well thought out and there was plenty of choice of via ferrata for those interested.
Collett's was a personal recommendation from our timeshare neighbour after a discussion about via ferrata.
We were in hotel Melodia and the accommodation, meals and hospitality there was excellent. The staff were very friendly. At the chalet the hospitality during office hour was excellent with all staff very approachable, friendly and helpful. As we were in the hotel it gave us a chance to mingle with other walkers and staff. The information from your staff was first class and very accurate from bus times, information about local towns and the walks.
The walks were excellent and interesting, the staff were knowledgable about the area and were able to give historical and geographic information to make it even more interesting.
I went on the glacier walk and the guide I was given was extremely good, capable and reassuring on a day where the glacier conditions were very difficult.
This is my second visit to the Dolomites and as last time I can only praise the company. The accommodation and food was excellent and the staff are just brilliant. They are always smiling and nothing is to much for them when you require info or assistance. I can't wait for my next visit. Thank you for making my holiday so pleasant and memorable.
The young people running the Chalet were marvelous: keen, enthusiastic, interested and interesting and very hospitable & helpful. They were all a great credit to Collett's and mostly to themselves. Weather reports were hopeless - not the fault of Collett's or the team just nature at its best! The staff were brilliant at coming up with some useful ideas for our self-guided walking. We did have a very good time, thank you.
Great information provided at the evening meetings. felt very welcome at the chalet when we were staying at the self catering accommodation. Came over every evening to catch up with everyone and help plan the next days self guided via ferratta.
The weather reports weren't always accurate. But the guides / staff were excellent in their knowledge of route or cable car closures and climbs that would be in the snow etc.
A wonderful time spent here. we will be coming again and definitely recommending you to others. We were recommended by a friend. wanted close proximity to the via ferretas, and support of the knowedlge of the routes by the Collett's staff.
All the staff were very friendly and helpful and nothing was too much trouble for them. My partner Lesley injured her shoulder and the staff were very helpful in making her comfortable and suggested, correctly, that we should go to the hospital in Brunico and provided clear directions on how to find it.
We are now planning our next trip to Badia for skiing/snowshoeing.
I received a warm welcome from Jack and felt at home from the word go. Office Hour This a great opportunity to all come together in a relaxed atmosphere to talk about our day and look forward to tomorrow. Being on my own on holiday I didn't feel on my own if that makes sense! I think you have got it right. Group sizes/abilities will always be a bit tricky till you have walked with people but everyone is made to feel welcome and can enjoy the walks at their own level.
I love walking and Collett's had everything I needed on offer..clean comfortable accommodation, Friendly/helpful staff to show us the way along those mountain tracks so I could enjoy the fabulous scenery and feel comfortable going on a holiday alone. Excellent food. Nothing to fault it apart from I should have stayed longer!
All chalet staff were amazing. A massive well done and thank you to them. The food was incredible, as a veggie I dont think I have eaten better food and breakfast was perfect. I cannot praise your staff enough, they really do need a big well done! A really lovely stay and a great holiday. Cannot think of anything that could be improved. Alison, Sophie, Max Jack Henry and Jane take a bow! Thank you
Your wonderful staff gave me the confidence to strike out on my own and discover some incredible routes.
I really enjoyed my weeks holiday in the Dolomites. Great scenery, walks, accomodation, and food. Nice friendly staff and guests. Im definitely planning my next trip. Maybe Austrian Alps
Terrific holiday! Friendly staff, and likeable guests.Great walks, and something to suit everyone.Not really much to complain about, other than the cockerel sounding off before dawn every morning!
First time with Collett's, and to the Dolomites - the telephone chats at early stages with knowledgeable and friendly advisers played a big part in answering key questions, and building confidence.
Flight times meant that we arrived mid-way into dinner: we were made to feel welcome, and quickly absorbed into it all.
Expectations exceeded: we had an outstanding room, in a very comfortable and well-maintained chalet.
We were enormously impressed by the levels of engagement, commitment, enthusiasm and support on all sides - especially by Caroline and her Angelo team. An admirable 'Collett's ethos' was evident and distinctive.
We were lucky to coincide with John Scanlon's last day of WW1 walk - fascinating.
It was also clear that Keith as Artist added a difference. A suggestion might also be to consider an option for eg 'conversational Italian' teaching, as another form of non-walk activity?
The holiday was one of our very best. As confirmed d-i-yers we were delighted to have the preparation and organisation done for us [and in such an effective and unobtrusive manner]. We joined the accompanied walks and enjoyed having the Collets staff there, adding both humour and information. It was a pleasure to have the company of the staff who were unfailingly helpful and efficient on the walks and in the chalet. We very much liked the formula of office hour, the shared meals and meeting people of similar interests. Also we liked the flexibility of non standard arrival and departure days. All absolutely superb. Thank you.
From the moment we made contact with Collettes and described our intentions,we knew they were the base we needed in the Dolomites.
All of the staff were knowledgable ,enthusiastic and made us feel welcome.
The food was excellent and we were always in great company. Corvara is an amazing place for any sort of outdoor holiday .
We are already planning when we can go again.
Thank you Team Collette (home office and Corvara Team) for delivering an outstanding hiking holiday. Led by Angelo Pensione Mgr Caroline, the Corvara Collett's team enthusiastically executed an absolutely terrific hiking holiday. Nihal, George, Jack, Natalie, Amy, Adam, Keith, Charlie, Dan and every Collett's Corvara team member all excelled above and beyond daily. Hotel accommodations at the Panorama were also outstanding (as we know well from our stays since 1985) as delivered by the wonderfully friendly Costamoling family (Albert, Waltraud, Michael, Margherita, Maria and Brett). My testimonial best explained by booking today, another nine day hiking trip (this time with my wife, Ida) with Collette's Team Corvara in September 2017. Bravo Collet's Mountan Holiday--very well done.
I have already sent these comments to Jenny via email but here they are again.
We were so very impressed with the youngsters working at Chalet Verena. It made our holiday extremely enjoyable. Nothing was too much trouble and they were always smiling and friendly, making us feel as though we were part of the Collett's family!!! Please send our thanks particularly to Aiden (who was a gem), Seb, Amy, Adam, Phil, Keith and Matt. We wish them the very best in their future endeavours too. The whole Collett's set up is impressively run and very good value for money. I was pleasantly surprised also that there was no extra charge for the painting walks. Materials and tuition were included in the holiday cost - excellent!
I want to say thank you for John and Tracey's attention to my dietary needs. They were very kind and I felt quite spoilt. We relied mainly on the staff for everything. We got weather reports ourselves more frequently online. Very caring leaders, just as good as alpine guides. Our insurance did not allow us to go over 3K metres but we found that was no problem and the fact that the led walks do not go above that level could be in the handbook. Your young leaders were well recruited. They were all very fit and able, were well educated or had done interesting things, and especially were all very good and caring with people.
The staff at Collett's made the holiday really - nothing was too much trouble for them. They were patient, kind, enthusiastic - many of them knew everyone's names very quickly. We were so impressed by them and so grateful to them for looking after us so well! Thank you for a great stay, and well done on your recruitment process for staff - what a great group of young people.
We had a rerun of the last 2 years holiday so didn't use website or brochure, just phoned you up. Only problem was there was no apartment available for the full 17 days of holiday so you arranged a split between the two apartment.
We have been to the dolomites many times and are fairly familiar with the area. Mainly we self guided (walking and VF). For a couple of more challenging days we (independently) hired a guide. Hence we did not really participate in organised activities. Staff however were enthusiastic and helpful. The one WW1 walk we went on was excellent (with John and Caroline).
Our initial Colletts holiday (over 10 years ago) was from a recommendation of a work colleague.
In an area we want to go to and (then) with organised via ferratta..
Now we self guide, love the area and keep coming back. Transfer from Venice is good as we don't need a hire car. Good to have English staff who you know will help if there are any problems , or just give information.
Although we did not participate in many organised activities and were self catering, we found all the chalet staff extremely pleasant, friendly and helpful. (Even at the end of a tiring day). The one meal we ate at Verena was good. At office hour they always welcomed us even though we were not "residents" in the chalet.
Just to say a big thanks to everyone at Collett's. I've usually 'roughed it' on mountaineering holidays in the past, but have always liked the classic look of Collett's Dolomite holidays on the web. This year I was very pleased to book Chalet Valentin at short notice resulting in what was probably the best outdoor holiday I've had - ten days cycling passes, doing via ferrata and walking in excellent company with staff and guests, with good food and the bar waiting every evening. Thanks again, Andy
It's probably much greater value for money for those who take advantage of all the hosted options, the guided walks and itineraries. We simply used Collett's as a booking tool for a completely self-catered, independent holiday, but the chalet was superb and superbly positioned too, and the airport transfer option was brilliant for us because it saved on car hire.
I wasn't aware of Collett's at all until I came across them on google, so am now obviously aware of the other destinations because the brochure was sent to me that had them all highlighted in it!
Your staff wwere exceedingly helpful and friendly. Briefing on what each walk involved was 100% accurate. Initial enquiries re Dolomites had implied that as a large group we would be restricted without our own transport, but the local bus service provided perfectly adequate access to all the walks we needed, even if the charging system was a bit cumbersome.
The Collett's staff were invariably friendly and helpful and despite the large age difference to our group of retirees seemed more than happy to engage in meaningful conversation when out walking. could not have been bettered!
All our guides were outstanding. But to pick out 2 - Jack was great with out 8 year old daughter, and Johns World War I walks were brilliant, he is an inspiration. Many thanks for a great family activity holiday for me, my wife and 8 year old.
A brilliant holiday. The staff made everything so much fun. The approach to and flexibility of the walks encouraged me to reach the top of Sas Ciampac. I am still smiling about it.
When there is numerous activity options the office hour was invaluable in informing the choice of activity. The knowledge and enthusiasm of the staff was first rate. It was evident that they all shared a passion for outdoor pursuits and seemed to genuinely enjoy what they were doing.
I am particularly interested in WW1 and thoroughly enjoyed the history walks. I found John Scanlon to be very interesting and knowledgable and really enjoyed his company. Combination of interests; walking and military history. I have been on many treks previously but under my own steam.
Overall the I couldn't really fault the Collett's product. I would definitely use Colletts again and would not hesitate to recommend them!
Just back from our first holiday with Collett's and first visit to the Dolomites. The whole experience was simply incredible from the hotel which was 5 star in everything (only 4 stars on the door tho!) the food is an experience that is something I will never forget. The views just appear more spectacular each day as you explore this beautiful place. The like-minded people we met each day whilst walking or chatting with over a drink at 'office hour' the Collett's on site team. We have had a brilliant holiday - thank you to all who helped us plan it. Jon
We enjoyed conversing during meals with fellow travelers. We wanted the convenience of having transportation into the Dolomites and wanted to meet other like minded people on our trip.The staff were extremely helpful and personable. Food was plentiful and delicious. Enjoyed our three days hiking, painting and sightseeing. The Dolomites were more beautiful than I could have imagined!
The staff are a real credit to Collett's. A very cheerful, enthusiastic and friendly group of people - they really made our holiday that bit more special. The choice of walks, plus painting options, worked particularly well for my family. I got the opportunity to do some great high level walks plus some moderate walks with the rest of my family. They really enjoyed the painting days.
The original reason was that we wanted to go to the Dolomites and we liked the fact that Collett's offered walking and painting. But having now gone on a Collett's holiday, I was particularly impressed with the business model you have developed and the staff you have recruited.
Collett's comes over as a very friendly, welcoming company and should be commended for the quality of staff you recruit. Our son is a strong walker but generally not very enthusiastic about going on walks. I hoped that the Collett's holiday would improve his enthusiasm, which it managed to do ten times over - mainly because of the enthusiasm of the staff and their ability to relate to a teenage boy. The vegetarian food in the evenings was excellent and we enjoyed the company of a number of our fellow guests.
Once again , clear and informative. easy route instructions from Venice Airport to Corvara. Matt was very helpful and helped settle us in quickly. Our self catering flat was comfortable , spacious, and centrally located for everything in Corvara.
Office Hour - All very good indeed . Plenty of time for discussion and good ideas offered for walks of appropriate length and difficulty . The combination with pre-dinner drinks works well.
The WW1 walk and lecture from John Scanlon were a highlight for us : he has a lovely manner , is very knowledgeable on his subject , and is very considerate towards guests walking with him.
I think you strike a good balance with regards to safety, making people aware of risks and the need to be well prepared , whilst clear where personal responsibility lies.
Wanted a mountain holiday with flexibility and choice , tpo cater for our family ( mum , dad and two sons 23 and 21). Thank your all staff for their hard work in making our trip so enjoyable!
We had an amazing holiday, facilitated by a great team at Haus Valentin (and Charlie and Aidan - on transfer duty!). Would thoroughly recommend - we will be back!
I was hugely impressed with Collett's. The chalets were comfortable and in great positions or walks. Meals were lovingly prepared and served and the wine was topped up rather promptly! But the staff were the most impressive part - knowledgeable, enthusiastic, efficient, very organised and helpful. This also includes all the office staff and representatives involved in the booking progress.
What can I say?.....Amazing! Stupendous! Wonderful!
My family of four had a superb time with you at the hotel Panorama in Corvara. The hotel was top class - the food, service and accommodation were superior. I couldn't fault it at all in any way.
The Collett's aspect was professional at all times. The John Scanlon experience was amazing and my sons are still quoting him and his vast knowledge two weeks later - he made the holiday for us. The other reps - Caroline in particular were friendly, knowledgeable and approachable too - we wished that we'd been staying in the chalet with them, as they seemed good fun too!
Thank you to all at Collett's for a holiday to remember - we WILL be using you again!
I am always rather reluctant to phone and prefer to have information available on the website. I realise this isn't possible as your holidays are so flexible, and the service I received on the phone was really exceptional: friendly, very helpful and THANK YOU that there is no recorded message and pressing numbers!
I was made to feel comfortable immediately by the Collett's staff and the atmosphere was welcoming and friendly.
The meals were really great - well prepared and a nice variety.
The staff were fantastic! They were unfailingly cheerful, helpful and knowledgable. On some days the distance on buses to get to the walk location was a bit long but I am not sure how this could be improved and still keep the variety of walks on offer.
Office Hour is excellent, lovely to talk to other guests and staff to get ideas of where to go as there are so many options to choose from. Staff are friendly and genuinely want you to make the most of your stay.
Why Collett's? Because the information provided on the website, in your brochure and through talking to staff prior to booking was comprehensive and our questions were easily answered.
There was flexibility in when you could arrive / depart from the Chalet and the length of stay. Good choice of activities and options for guided walks etc. The entire holiday package suited our needs.
Just to add that staff we met, without exception, were extremely friendly, helpful, informative and a real credit to your company. They made a real positive difference to our holiday.
Staff very helpful and friendly when enquiring about holiday. We really appreciated John and Tracy preparing meals for our kids early so that they could get to bed at a reasonable time. They couldn't have been more accommodating. Thank you so much, I think you saved our holiday!! Also, the help of staff at office hour was invaluable, they were all really fab. We were really touched too by Matt making our daughter's bed with her teddy sitting up reading "Matilda"!
Why Collett's? Had a brochure many years ago and always wanted to go on a mountain walking holiday.
I was looking for walking holidays and came across Collett's on the internet. We did the hut to hut trip and enjoyed it very much. My suggestion would be to use accommodation in Campitello instead of Canazei as that would cut down on the use of buses which are busy and infrequent (and you can't walk along the road as its too busy). It's nice to be able to go up on the first cable car and hit the trail before the crowds appear! Otherwise a great trip, thanks
Arrived on staff day off, so it was great to be welcomed, briefed, provided with a refreshment and advised where to get food. An amazing choice of outdoor activities - often spoilt for choice. I would happily undertake any of the activities on offer from easy to the harder walks.
A truly superb holiday, with hospitable, passionate folk who make you feel like one of the family whilst providing every opportunity to meet your holiday goals and aspire to a few didn't know you had! We already want to go back again.
Just to say we had a great holiday, combining self catering, a two night hut to hut walk and one night in Chalet Verena. All the accommodation was good, the food at Verena great and the hosts excellent. You really do pick a great group of people to host - they were unfailingly enthusiastic, informative and interesting. We will be coming again!
The staff were wonderful. A pleasure and a privilege to be in their company. They are without exception a wonderful group of young people, interested and interesting. The other guests were great too.
We had stayed in Chalet Verena while skiing and picked up a brochure in the room before leaving - the ski experience was so good that I knew my walking friends would love it. All in brochure and I will keep it. I am a good ambassador as I have brought you 6 Scots who will pass on Colletts to their families etc...
Online there seemed to be a greater level of detail, however, I'm not sure you could get this into the handbook.
My responses, both through email and phone, were immediate and always very helpful. Although we were in self catering we visited Verena daily for Office Hour and at other times. We were always greeted with outstanding friendliness and enthusiasm. Maps on route laminates were hard to read, although it didn't matter as Collett's had provided a map.
We were touring different areas of Italy and wanted to spend some of that time in the mountains. I'd looked at Collett's previously and the holidays always looked great so started looking at the website. we've stayed in similar properties in the English Lake District and they are cheaper but the chalet and venue just couldn't be faulted.
The whole experience was excellent, accommodating for families like us wanting easier walks and freedom to do our own thing but also for the more serious walkers.
Many thanks for an excellent hut to hut holiday. The trip notes provided were thorough and it all went without a hitch but best of all are your chalet staff who were all extremely helpful and a credit to Collett's.
The trip itself was demanding but well worth it with some of the best scenery that I have ever seen.
No doubt I will holiday with you again at some point in the future.
The team at Chalet Verena are outstanding. They have excellent knowledge of the walks, go out of their way to engage with guests and become part of the holiday experience rather than just facilitators. A good range of walks is on offer with not too long a journey to reach them. Food was of a high standard with portion sizes good enough to satisfy most after a long day in the mountains.
My only suggestions for improvement would be an earlier dinner time - 7.30 is a long time to wait after a long day - and a more formal walks' presentation at office hours rather than individual enquiries.
Everything was ao well orgnized. I was very impressed! Rachel was phenominal. She was very knowledgeable about thw area and the routes- further personalized our trek after meeting us and inderstnding our abilities and desires for the trip. She was spot on.
Found on the website, but the staff was very responsive and organized on ninitial emails so felt very comfortable booking.
We had an excellent week of walking, despite unexpected snow in August! The route was well thought out and at a good level for our children (the youngest being nine). The scenery was stunning, the accommodation and food along the way were great. A fantastic week and one that we'd love to do again.
We have now stayed with you on quite a few occasions and it has always been enjoyable. One of your greatest assets is your staff and their local knowledge. So useful if you want to use local transport etc. Returning customer. Good destination. Lovely scenery. Good local knowledge.
Chalet Angelo was immaculate and the meals a highlight among highlights. So much to choose from! The I&I was helpful but I was also looking for more of a description of the hike itself rather than largely navigation. The laminates were difficult to read, but not largely needed on a hosted walk.
The range of activities and options was one of the primary attractions of Collett's and did not disappoint!
Aside from the location in the Dolomites, the assortment of activities, at different levels and hosted or self-guided were the primary attraction. Also the airport transfer was key for us.
Value for money? Absolutely - no way I could have planned and pulled-off such a great trip on my own at the same cost. It was an outstanding value!
I have to say something about the staff - they were awesome! Every single member we had the pleasure to meet were incredibly welcoming, friendly, personable and knowledgable. You do an excellent job of selecting an outstanding group. The entire Covara staff was great - especially Caroline, Natalie, Charlie, Aiden, and Chris
We thoroughly enjoyed our trip and would absolutely book with Colletts again!!
Really helpful when booking. Various accommodation possibilities were explained thoroughly. We arrived when an error seemed to have been made for another booking, so we were somewhat sidelined, though when eventually shown to our rooms were courteously treated!
The laminates were mostly clear, the instructions almost faultless. One turn on the Runch Hut walk was not obvious, leading to a minor detour! However, the maps were not easy to read and your warning to take the proper map was a sensible one.
Possibility of getting to this area for walking without having to hire a car/ drive
Had used Colletts before in its early days in Arabba - Thank you
Staff were always very helpful and enthusiastic. The flower walks were amazing. David was an excellent guide with an in depth knowledge of Alpine flora, he made the walks interesting, informative and fun. Office hour was a chance to meet all the brilliant staff, other guests and swap ideas. Great concept.
We self guided but with only 5 days of walking and having never been to the Dolomites it was great having office hour. Amy was superb, full of enthusiasm and knew the walks well. I didn't get the sense that the others were interested in helping us once we said we didn't want to do guided walks, but that was fine as we were happy to just go to Amy.
Didn't join wildflower walks as far too easy but did enjoy chatting to David during office hour and he gave us some good steers about where to go (we also told him of a great place to take his walks!)
We were very impressed by the staff. They were young but responsible , very pleasant, knowledgeable and performed at a high level. I suggested it might be good to have an older person (like me) on the staff to encourage the older clients. I am available next year! Seriously though, the staff at Angelo, Grace Chris Keith Charlie Dan Jack and the fabulous cook Brendan were outstanding performers.
Amy was delightful,even after our ETA was delayed by several hours due to traffic delays. The packed lunches and the two evenings we ate in Chalet Verena were amazing and excellent value for money. Even though we were self catering we loved the opportunity to meet the hosts and other guests at Office Hour,everybody was delightful and so welcoming.Special thanks to Ailsa,Seb,Adam and Ayden who were so helpful in providing tips and information for our self guided walks and genuinely made us feel part of the group.
As a couple,one who enjoys walking more than the other, Collett's was the ideal compromise. I was able to enjoy walking safely as part of a group,my husband enjoyed relaxing in the chalet.
Please pass on our thanks to the lovely hosts at Chalet Verena,it was very hard to say goodbye they all did a fabulous job.This was our first experience of this kind of holiday and I am so pleased we chose Collett's.
I can confidently say that I enjoyed every moment of our trip and would even consider returning on my own in the future as I felt so looked after.
An excellent week of walking with comfortable accommodation and plentiful food. Special commendation to the Angelo chalet manager - she does a first rate job and the atmosphere is at the same time welcoming, informal, but highly attentive to the needs of individual guests.
Third trip with Collett's to Haus Valentin.
Beautiful location and a perfect Hotel.
Clean rooms.Ours had balconies facing the opposite side of the valley with that memorable view....
Food is superb quality and plenty of it.
A great breakfast before your walking day starts and sets you up nicely.
Fab evening meal and before that home made cake to welcome you back hungry from your day.
Staff are so helpful and enthusiastic.Nothing was too much trouble.
Ideal as well as you all eat in a group at long tables so single travellers are included in everything.
You must give Collett's a try...They've got it right.
Been to Dolomites with them 6 times since 2001.Find both the office and local staff very helpful. Like the level of support - mostly walk independently but like support in respect of accommodation and walk itinerary.
Office Hour - Really great to have this. Your team are so friendly, engaging and tailored their advice and help really well for our group.
Great location and chance to have a 'supported but not organizer's holiday. Always felt we had friendly and helpful advice when we wanted t, but could do our own thing without feeling like we had to stick to a rigid program.
We had a fantastic time. You have done an excellent job picking your team.
All my boxes were ticked! from Angelo balcony views, food, excellent office hour with great programme of walks and cycles through to the enthusiastic team of Collett's people who led and fed for whom nothing was too much trouble.
Enjoyed the two week stay immensely and still only scratched the surface of possible activities despite getting out every day!
We had a delightful two-week stay at Pension Angelo in Corvara. Alongside the amazing mountain environment in which we road biked and walked, the staff played a major part in our enjoyment. They were lively, friendly, courteous and hard-working - but also well-informed about what was on offer. Thank you!
We had a delightful two-week stay at Pension Angelo in Corvara. Alongside the amazing mountain environment in which we road biked and walked, the staff played a major part in our enjoyment. They were lively, friendly, courteous and hard-working - but also well-informed about what was on offer. Thank you!
Never come across such a lot of information on a walking holiday and all members of team knew everything and were so enthusiastic, helping well outside of office hour too!
Recommended by an HF leader and the fact that you run from any day of the week, we wanted to start on a Monday and stay for 6 days this didn't work for other companies mainly running Saturday for a week!
We could hardly fault anything, what a great company, the way you recruit and train the team really works!
Fantastic family holiday. Location, accommodation, food etc excellent and Collett's staff in particular were outstanding. Very helpful, welcoming and friendly. Will definitely be returning!
Both my husband and I were very impressed with the friendly staff and excellent customer service we received throughout our whole holiday. I was delighted with our transfer. Our driver told us all about the wonderful Alps and her experiences during the journey, it was very interesting.
Delighted we arrived at our hotel. It was excellent. Our room was lovely and the view from our balcony was breath taking. The all staff were so helpful and friendly. We really enjoyed staying in the hotel. Very pleased with all the information we asked for and received at Office Hour.
We wanted to try another walking holiday company. For the past 10 years with have had our holiday with HF Holidays. We have done all their high route programmes (more than once) and wanted to experience a new area and a different organization to compare.
Thank you for making our holiday so good. Filled with lots of happy memories.
All staff in Chalet Angelo were very helpful, friendly and knowledgeable. Caroline particularly was extremely knowledgeable and helpful. We were always made welcome. Excellent availability of guided walks and the knowledge of the guides for when we were walking without them. Good value for money and location.
The meals at Panorama hotel were beyond our expectation. We were thoroughly impressed at the high standard of the meals and their presentation. All staff were attentive, friendly and willing to help.
Office hour was a fantastic chance to find out relevant information on the following day's activities in an informal, friendly setting.
A great range of daily walks, allowing us to join others or to go on separate walks. Liked the idea that the walks were organised and it allowed us to walk as a group. We really enjoyed our walking holiday with Collett's and would certainly recommend to others.
Yet again another fantastic few days in the Dolomites, we stayed at Haus Valentin and once more were looked after by the excellent Collett's staff, who because of their enthusiasm and friendliness help to make a good holiday really great. Thanks to Henry, Max, Sophie and Alison and everyone else who's name I've forgotten for a brilliant time.
Good hotel location within the Dolomites for our walking and VF requirements. Excellent value for money - Very well organised company, easy holiday booking, no pressure, no fuss, no hidden charges, nothing too much trouble.
We will, hopefully, be back for our third visit next year
Wanted to try hosted chalet style walking holiday. Wanted to visit Dolomites and could not find any other walking holiday companies that offered the same level of choice or knowledge of area. Rooms very large and comfortable, meals generous, wine very welcome!
We had a lovely holiday and would definitely like to come on another Collett's Holiday. We are considering a self guided trek next time. Many Thanks to all the staff at Chalet Verena.
Jack did an excellent job of welcoming us, ensuring a meal was aviable at the hotel, even though our transfer didn't get us in until after 9pm, and making sure we were booked on a walk for the following day. We stayed at Hotel Melodia, which completely exceeded our expectations of a 3* hotel. We got our lunches from Haus Valentin.
Your staff are truly amazing. every single one of them went out of their way to be helpful and friendly. This includes, Jack, Jane, Henry, Max, Allison, Sophie, George, Rachel and Dan. They gave us a really great holiday experience.
Though the Dolomites are stunning and our hotel amazing it was your staff that really made our holiday experience.
I thought the three staff members I met in the reorder and during my hut to hut tour were absolutely first class, friendly helpful and I enjoyed meeting them as they happened to be doing some visiting of the rifugi. They were Beth, max and Alison.
They are also really loyal to Collett's and spoke so warmly of the company.
The Hotel Panorama is really exceptional - Although we only went on 3 accompanied outings, Caroline was enormously helpful in maximising the delight from our private meanderings with her recommendations and local knowledge.
Myself, my wife and our twelve year old son enjoyed a fantastic five days at Angelo and Alpi and all wished we had allowed more time in the Dolomites and less time in Switzerland and at Lake Como. Definitely we will return in the summer and will be looking at the possibility of New Year snow shoeing and skiing.
Many thanks to all the staff at Collett's and particularly the staff at Chalet Angelo who made us feel so welcome and made our brief stay so enjoyable.
Staff were really helpful do we felt we were able to tailor our programme appropriately. Liked the flexibility with respect to number of nights to book which enabled us to get cheap air fares. Staff were very helpful when I phoned to discuss dates and accommodation.
Without exception the hosts were excellent; their knowledge and advice ensured we were able to make the most of the area during our time away. Special thank you to Ben who found me some crutches which enabled me to get home!
Mixing and eating with others. Options and flexibility with itineraries, Excellent local knowledge and provision of information, Options of guided walks or doing our own thing. You have done a fantastic job in selecting and training excellent staff. They are a key to thisgreat holiday: knowledgeable, friendly and helpful when wanted without ever being intrusive or over-formal. It was nice that they could join us over dinner from time to time.
This was a fantastic holiday.
I was recommended to try Collett's and I was very happy that I did. I was presently surprised at how friendly the staff was, as well as extremely knowledgable about the area. They were always on hand to answer questions, and were great when out on the walks. My partner and I stayed in self-catering apartments and they were clean and tidy, it also had an amazing view of the Corvara from the terrace. We thoroughly enjoyed ourselves and would recommend Collett's to others.
The variety of activities and the standard of the accommodation appealed to us. The information and advice on what to do was also a factor. The accommodation and food were excellent, and the staff were very knowledgeable and friendly. The staff were brilliant, both in the hotel and when on the walks. Special thanks to Dan and Ayden, who were really helpful and supportive.
The so-called huts are 3* chalets with great food and each day begin with a chair lift to get right up close and personal with alpine fields of wild flowers and amazing rocks formations. This part of northern Italy was part of Austria before WWl which explains the Italian Tyrol which still looks, feels and sounds more like Austria. La Marmolada glacier formed part of the main front and the 'via ferratas' are the tracks that were made to carry weapons and supplies. Today, fearless hikers use helmets and safety harness to hike on these steep and challenging paths; when push came to shove we opted for the guided wildflower hike ? and it did not disappoint. Refugios are never far away and a hot chocolate and apple strudel were usually involved along the way.
All up it was a great adventure and already we're looking at Collett's options for another wonderful holiday next year and a big thank you to the dedicated, friendly and professional support staff we encountered at the base chalet Angelo.
The staff were brilliant and very knowledgable.The team were great, I arrived after 8pm but the team had my dinner waiting (with wine)! Thank you.
The food was great. Good selection at breakfast, nice lunches, excellent afternoon cake when we got back from our walk and lovely evening meal. I had to change room during my stay - the team sorted it all out so I didn't miss any walking. Office hour was great! The team in Haus Valentin were very knowledgable about the various walks on offer. A good selection of guided walks available throughout the week.
A fantastic holiday - thank you to all of the team at Collett's! A special mention to the Haus Valentin team who do an amazing job! I will definitely recommend Collett's and Haus Valentin.
I am considering returning to Badia as there is so much to see!
We had to wait a fair while to get to our room when we arrived, which was a bit of a pain after quite a long transfer, but we were part of a large party and were the last to arrive and I think there had been some problems with people wanting to change rooms due to the ceiling height so there was some confusion. Not a major problem in the context of the week though.
The food and wine in the evening were of a particularly high standard.
I did not go on flower or painting walks, though other members of our group did. One also went on a cycle trip. I am sure you will get separate reports from some others of our group but, in case not, I know that everyone who went on these very much enjoyed them.
We have been with you before, to the Picos and had an excellent holiday there too. Your formula works very well for this type of holiday. We look forward to another trip with you, probably in 2018 if the legs are still holding up.
Just to say thank you. The whole way you organise these holidays works very well. There was a fair mix of walking ability in our party and there is something for everyone in terms of level of difficulty but also in terms of themed walks. As per the Picos, all of your "walking organisers" are really pleasant and friendly.
I had a wonderful week in the Dolomites. I travel a lot on my own and you never really know what to expect, but I felt very welcome and comfortable both at the Chalets and the Refugios I booked through Colletts. At the chalets, Office Hour is a great way to socialise and meet other walkers. I did a mixture of hut-to-hut solo walking and group walking (such as the wild flower walk) and I loved them both for different reasons. The staff at Colletts are really welcoming and friendly and the food is delicious (you definitely don't go hungry). I'd not hesitate to recommend them and I'd happily book another holiday through them.
Even as self guiders on 6/7 walks during our stay & staying at other accommodation we were made to feel most welcome at Office Hour which was a big factor in the success of our holiday.
As we self guided on 6/7 walks not really applicable to comment here (on the one guided walk we were only a group of 5 guests - ideal as it was a busy route. Most useful to do a guided walk on day 1 as we got to grips with bus routes & our guide gave us lots of useful information for a successful holiday.
Ticked all the boxes for what we wanted to achieve on our holiday; booking staff very helpful, flexibility with departure/return dates, great hotel accommodation on offer and the choice of guided/self guided walking.
Level of service was excellent, all questions answered satisfactorily. The meals were amazing (Chalet Verena), excellent standard. Better than we had expected. I researched Collett's via the website and liked how it sounded. Once we made contact, the staff were efficient and friendly. You have put together an amazing group of young people who were helpful, courteous, casual but professional at the same time. They worked well as a team and were always willing to assist and engage with people much older than themselves. Your staff are a credit to you and the Collett's name.
We arrived on the Staff Day Off and earlier than expected. We found a welcome note at the Verena from Seb to ring him (Phone provided) which we did, he duly came back shortly afterwards and made us feel immensely welcome, offering us a drink and making time to talk us through everything, before then taking us onto our self catering apartment and providing us with a welcome basket of a few essentials. Nothing seemed too much trouble, even though it was his day off. All the staff made us very welcome at the Chalet despite us being in SC accommodation all introduced themselves first time they saw us and made us very welcome at the chalet at all times.
We were encouraged to come to the Verena for Office Hour where crisps/snacks were made available and in general the hospitality of all staff was excellent.
This trip was just a holiday for us, Staff appreciated this and despite use not doing much other than enjoying ourselves, where possible they offered advice so we got to enjoy as much as possible.
All round great service for start to finish in UK and when on site. Your team do you a great credit.
Austria next month and Wife is keen to return next year to Dolomites again booked accommodation with yourselves.
We all really enjoyed our holiday in the Dolomites - the scenery was beautiful, the staff incredibly friendly and helpful, the chalet was clean and ideally located, the food was amazing and the walks were great!
Just put mountain walking holidays into Google, found Collett's and it seemed to be just right for us.
Very helpful on some specific questions about local travel as we organised our own travel right to Badia, by train and bus. I had a text from you just after we reached Hotel Melodia at about the time we had indicated. We then fixed to walk to House Valentin at 6 which was a very pleasant welcome. Hotel Melodia met or exceeded all our expectations. It was excellent in every respect.
We largely organised our own walks and activities but visited at Office Hour on three evenings during our week, which was very enjoyable and staff were very helpful in suggesting some walks and providing laminates.
We arrived late on Tuesday and missed the daily meeting, but we were called to arrange a meeting on Wednesday morning which was very good. All the staff we met were really friendly and helpful. The information and route suggestions were great. I wanted a holiday in the Dolomites and your website came up. We were impressed by the information so we decided to book. Value for money? It was quite expensive, but the quality was excellent so yes. I read through the brochure and may try Austria.
After staying last year in Angelo we made a couple of comments & were pleased to see that you had taken notice e.g. putting a shower curtain in the room & offering porridge for breakfast - thank you!!
You are the only company that give so much flexibility, I walk & Richard can cycle or we can do our own walk - perfect
I was interested in going to the Dolomites but wanted a group trip in case my teenage daughters didn't want to come but they did and loved the experience!
We had a great time in Badia, that was made possible by the friendly and enthusiastic staff. It was our second holiday with Collett's and once again we were impressed by all the organisation. If you want to be on a holiday with like minded people Collett's are a good choice.
Our second time with Collett's and we weren't disappointed. The transfer, the friendly welcome, the walks, the accommodation and the food were excellent. All the staff work as a team to ensure we all had a great holiday. Top marks all round.
Chris was very knowledgeable & thorough with the self guided routes &maps plus additional info such as bus times. He put all my concerns to rest.
The hut to Hut routes & plans were excellent. The hut to Hut tour was right in the area I wanted to explore & it was the perfect level for my first solo trek. Good support, but plenty of independence. I was very impressed with the kind hospitality & professionalism of all the staff I came into contact with.
Yet another great success - holiday care of Collett's. Thank you. I had a fabulous time in Corvara. The combination of staying in the Hotel Panarma, joining everyone in Chalet Angelo for office hour and evening meal was brilliant.
Your chalet staff are a credit to the company. Helpful, hugely enthusiastic, competent and extremely nice. Well done the team! The weather was interesting the week I was there! An unexpected snow storm one night put pay to much of the following days itinerary. The wild flowers certainly had suffered and it was very noticeable that the local farmers had struggled to make hay this year.
Book again another year?! Silly question. Definitely!
The professional image of the website determined our decision to go with Collett's for our holiday.
It would have been nice to receive the hard copy of the itinerary, guest handbook, maps and route prior to our departure for us to vet. We live in Australia, and were told on the 15th June that these would be posted to us, however, we had already left for Europe by that stage so only received the maps and route on arrival.
All staff were exceptional in their positive, friendly and professional manner. Having known nothing about Collett's other than your website and email communication, it immediately put us at ease with the company with which we were dealing. We did the hut-to-hut. All accommodation venues were fantastic.
We wanted to do hut-to-hut walking and preferably self-guided so we researched the internet. There were a number of companies offering holidays, however the Collett's website reflected a professional image which determined our decision.
Our 7 day Hut-to-Hut walk was one of the best holidays we have had. Although it was self-guided and coming from Australia we had no idea of what to expect, the route information, maps and friendly assistance from the Collett's staff ensured that we well equipped for the week. Thank you.
It was wonderful. The staff were young but knowledgeable enthusiastic and very competent. We will be booking another Collett's holiday and recommending them to all our friends.
Our flight was cancelled and we had to rebook from a different UK airport to arrive in Treviso, not Marco Polo, too late to be picked up. Viv at Colletts HQ was extremely helpful, advising us that a day in Treviso was in fact a bonus (she was right), recommending a perfect hotel (Continental) and rearranging the airport pick up. We arrived at Chalet Haus Valentin a day later than planned, on the staff day off, but we were met, shown to our lovely room and then accompanied into the village and shown the restaurants. This standard of care was maintained throughout the holiday - the staff were exceptional and we thoroughly enjoyed the Chalet experience. We mainly prefer self-guiding, but the chance to discuss walks with staff and other guests was really helpful and the laminated route cards were great. We did the guided wildflower walk with David which was wonderful - he had extensive knowledge but also knew where to find some secret treasures! The food was delicious and the magically topped up carafes of wine were greatly appreciated.
Thank you - we hope to see you next year.
Because of injury on the way to Corvara, my wife wasn't able to join in with the walks but we still both had a really excellent holiday. The area is ideal for walkers, cyclists, climbers, Via Ferrata, flower lovers and those just wanting to take in the scenery.
Breathtaking views in all directions.
We stayed in Hotel Panorama which I'd recommend to anyone. The hotel is comfortable, the staff welcoming and attentive and the food is truly excellent ... top class.
Staff enthusiasm and knowledge at Angelo was unbelievable. They work so well as a team. Food was always outstanding. Didn't go on WW1 walk as they were not available at this time but the knowledge of some of the staff was remarkable, i.e. Jack and Dan on the Col Di Lana walk.
We had a really wonderful time with you at Angelo Chalet in Corvara. From the minute that we were met at the airport we were able to switch off and relax. The staff were so welcoming and helpful throughout our stay. They work so well as a team, producing a comfortable atmosphere the whole time. The evening meals were excellent and we found the office hour to be a really sociable occasion. The area and the walks were fantastic. So pleased that we booked for the fortnight rather than a week.
We enjoyed the food on the whole, it was great to sit with other guests and chat, the wine was free flowing and attention by hosts at the table was excellent. There was plenty of food at both breakfast and dinner. The welcome at office hour and serving of drinks was a lovely touch.
General Comments: We had an absolutely fantastic holiday in the Dolomites with Collets , we have not holidayed like this before, we normally self cater and we really enjoyed the company of the other guests and the hosts . The hosts were all excellent at Chalet Verena and also those we came into contact with from chalets. They really seem to enjoy yet heir job and seem to enjoy the contact with the guests.
We had an absolutely fantastic holiday in the Dolomites with Collett's , we have not holidayed like this before, we normally self cater and we really enjoyed the company of the other guests and the hosts . The hosts were all excellent at Chalet Verena and also those we came into contact with from chalets. They really seem to enjoy yet heir job and seem to enjoy the contact with the guests
The hosts were so lovely and welcoming at office hour and so enthusiastic and informative. Our first accompanied walk which included WW1 hospital was led by a host Jack who seemed a little unsure of the route especially toward send of walk. However he was very enthusiatsic and Ailsa who also accompanied us and was in her first week with Collets was charming, attentive and showed great concern for her guests - especially as I had commented that I had a foot injury and was finding some of the walking difficult, she remembered to enquire throughout our holiday and show concern. She also engaged so enthusiastically with us whenever we encountered her.
Our second walk - Lake to Lake - we drive to Haus Valentin to meet the rest of thr group but message had not been passed to Caroline so when we phoned her the walk was underway, however she retraced her steps to meet up with us,was extremely apologetic and charming and attentive excellent company throughout the walk. Absolutely lovely!
I saw an article in the Waitrose weekly paper about walking in the Dolomites by Clare Balding and I looked up companies that provided such holidays, and the holiday she detailed looked like what you had to offer. I lived the way your staff were so helpful on the phone and the website was excellent.
short break in Corvara, Chalet Angelo. Very friendly and welcoming place to stay, staff were extremely attentive to your needs and nothing was too much effort. Breakfast and dinner was served at a good quality, with plenty of decent wine in the evening. Generally a very good place to stay to enjoy the amazing Dolomites!
The chalet we paid for was not available but we have now been reimbursed with the difference in cost , for which many thanks. Our holiday was most enjoyable and I would book with Colletts again. All staff members were friendly and helpful, patient, enthusiastic and overflowing with flower knowledge!
Excellent reputation and information prior to booking - We would like to thank you for a most enjoyable holiday in a stunning location. The enthusiasm of the staff was a great tonic and the help and advice we received was excellent. We cannot wait to return!
Five of us spent last week in Chalet Angelo, Corvara doing Via Ferrata. No probs - enthusiastic, friendly/efficient staff - great food (our 2 vegetarians well catered for) plus wines & beers. It was interesting to meet experts doing courses in flowers or painting etc. We hired a car through Avis at Marco Polo airport and found it invaluable in reaching various starting points for VF's - the Cicerone guide is pretty hazy - Collett's laminated routes are better but not infallible - I guess the main risk is where ropes are frayed or bolts are hanging loose in the wall but none of this is a show-stopper provided you have climbing partners around. Seems to me that soloing the bigger routes is possible but you need to watch the weather - avoid being high up after 4.00pm, plus the rock varies - you probably need to be climbing at severe/VS if you want to solo. One warning about Marco Polo hire-cars - the airport's a building site - it took us ages to find the rental desks (3rd floor) then even longer trying to get out of the multi-story. Next time I'll try Treviso...
Thank you for the atmosphere and the slick way your business operates. For us, as a couple from NZ, it was especially good to meet up with others who have similar interests. The enthusiasm of the young staff members was also great.
Pete Critchlow was extremely helpful before our departure with knowledge about the walks and general information.
I had to ring up to ask for the handbook, 10 days prior to our departure. Office Hour was a great way to meet staff and people in a friendly, informal environment. All the staff we met were an important part of the holiday. Knowledgeable, fun, friendly and helpful. We had a marvelous time, and have recommended Collett's to other people. We are planning to do a Collett's trip to Wensleydale next year.
A good place to stay; wonderful staff, pleasant welcome, friendly atmosphere, great rooms and hearty food. Location is convenient for registration, start and finish locations.
Be aware that Pension Angelo is a short 16% climb up from the town.
Low Level Walking, Moderate Level Walking, Wildflower Walks, Via Ferrata, Mountain Scenery..
The right combination of location, arrival day and duration, and freedom to join groups or go independently - exceeded expectations.
My transfer, in total, took 9 hours including 5.5 hours wait at Marco Polo. The meet and greet arrangement appeared rather haphazard and I only made contact by chance. I would suggest a Collett's penant or similar that is more obvious than a clipboard which was, in any case, absent at the allotted meeting time. I arrived in Corvara absolutely shattered after arising at 03.00 hours BST to the usual very warm welcome from Collett's staff. Partly as a result of my fatigue, I developed a cold and chest infection which somewhat ruined my holiday. This, of course, is no fault of Collett's and just my misfortune. I couldn't fault anything about the holiday, good food, great company and brilliant staff. Whoever selects them deserves a large bonus! Just one suggestion: it would have been appreciated, on a day when temperatures were over 30 degrees C, if complimentary water might have been provided on the mini bus.
The welcome was honest not put on, and the team even checked with us on the day to check everything was going ok. The team were very helpful and eager to please, to make sure we had a great day each day. Why Collett's? Appeared to offer help with planning our days. Actual help exceeded expectations!
Low Level Walking, Moderate Level Walking, High Level Walking, Wildflower Walks, Mountain Scenery - Attracted by professionalism and helpfulness of initial contacts, along with excellence of website. Collett's provided exactly what I was looking for, namely guided walking and an excellent hotel, along with the ease of a Venice add-on. The Venice hotel (Locanda Orseolo) recommended by Collett's was an absolute gem, and only a couple of minutes from San Marco. And it was a delight to stay at the Panorama Hotel in Corvara for 11 nights.
Meals were fantastic - much better than we were expecting
Packed lunches could perhaps include something a bit more interesting. We ended up just ordering a roll every day rather than the snack pack, but the rolls were very tasty!
Thanks to all the staff for making our holiday exceptional!
Staff were very friendly and welcoming and gave good recommendations on the type of activities we were after. Showed real interest in our days activities at office hours as well as other general chats during the day. A great team of people.
The mountains make the holiday spectacular but it's the accommodation and staff that make the holiday so relaxing. This was my sixth Collet's holiday and I've always found the staff friendly and enthusiastic.
Excellent staff, service, and hotel Panorama, food to die for! Hiking in the Dolomites, Corvara region, was superb. Collects staff were so helpful on all hikes in the region, and the office hour really helped you decide easy, moderate, or go long distance. Nothing was to much trouble, and Caroline as manager, helped us even print off our boarding details! To all our new hiking buddies, thank you for the experience, and Mike from Brighton, we love your pink hiking shorts! Xo
We wanted to walk in the Dolomites and to have freedom to choose whether to go on a guided walk or to walk independently but have access to walking route maps.
And we like the idea of meeting like minded people.
Excellent self-catering accommodation in a fantastic location - Corvara.
Staff were very helpful with advice and information for planning our walks and via ferrata expeditions.
Thoroughly enjoyed the holiday.
Our Colletts holiday in Chalet Verena, Dolomites was superb.
All the staff without exception were wonderful - very knowledgeable, friendly and helpful.
Food was excellent (thanks to John and Tracy!)
Will definitely book with Colletts again and thoroughly recommend them.
Thanks to everyone!
A great holiday. Excellent location, with professional & personable staff. Good food. Sociable. Wide range of walks at different levels, can be tailored on a daily basis to suit circumstances. Very impressed by Collett's.
Thanks to Caroline and all the crew at Chalet Angelo we had a great time very well run nothing to much trouble always there to help with advise on walks at any fitness levels.Would recommend Colletts
The only thing we were not aware of that would have been useful was that when we arrived on the Saturday the shops had already closed & were not open until the Monday - a bit tricky for self catering. Expected more to be open as it was when I came in the ski season. But was OK with having breakfasts & packed lunches in the chalet.
Had been out for a ski holiday & wanted to see Corvara in the summer. To come with Colletts again was first choice. Like the format of the Guided activities.
Enjoyed being able to choose different levels of walks depending on how we felt each day & having different company / guides each time. Good to have the knowledge of the staff about the walks & areas at office hour.
The Staff were all happy & enthusiastic, loved what the were doing & the area. Which helped everyone mix & get along. Certainly we walked further than we would have on our own.
The accommodation was very good (Chalet Verena), the chalet hosts - John & Tracy were excellent - as was the food.
There were four in our party, and between us we took advantage of the harder and easier walks (all walks very good and well led), the flower walks (probably a little early in the season - but there were plenty of yellow, blue and purple flowers out all the same!). And the icing on the cake? A very memorable Sella Ronda by bike - absolutely rained cats & dogs, but that didn't stop not one but two staff coming out to guide me round. Outstanding.
Can't wait to come back.
The organisers were all so charming and enthusiastic - it was their input that made the holiday so enjoyable for us. Our special thanks to Henry and Jack.
We did this tour in 2014 so this is a very late entry but for anyone thinking of doing this particular itinerary all I can say is - go for it, it's a fantastic 6 days in the beautiful Dolomites. In early July the weather was cool and snow was still lying in quantity; together with my wife's imaginative diversions we had what felt like a pretty adventurous few days. Needless to say, the arrangements worked brilliantly; Rif Biella (wonderfully remote) and Rif Laverella (Finish sauna) were hut highlights. The walking is tough in places with a few 'scrambly' sections but more a vigorous day in the Lake District than Crib Goch.
The staff were great, swapping a bed over once and being genuinely friendly. We had previously stayed self catering with Collett's but enjoyed getting to know other guests in the chalet and socialising more. The location, activities and friendliness of the staff meant we had another truly memorable holiday that all 4 off us will remember a long time.
Thoroughly enjoyed our Collett's holiday - thank you. It was really well organised with plenty of variety and options, allowing us to reach areas in the Dolomites that we would never have found on our own. Self catering was perfect for our family of four
We were a grownup family of 6, each person thought the holiday was one of the best they had enjoyed. The "huts" were very welcoming and standards were high for that type of accommodation . Thank you.
Excellent holiday, thorough organisation by staff who were helpful with every detail from booking to leaving. Scenery in Dolomites was more than stunning. Huts were welcoming and food great in each one. Thank you.
I was impressed with how quickly emails were answered and issues dealt with. Thankyou. Throughly enjoyed our Colletts holiday thankyou. It was really well organised with plenty of variety and options, allowing us to reach areas in the Dolomites that we would never have found on our own. Self catering was perfect for our family of four.
I stayed at Chalet Haus Valentin in September 2015.
It was a perfect holiday for me as a single traveller.
The chalet staff were hard working, enthusiastic, knowledgeable and really helpful at all times.
My single room was clean and comfortable with a great view.
The walking (group and self guided) was varied and well paced.
Evening meals with other guests helped everyone to socialise, over generous food
Our week at Haus Valentin will live in memory for a very long time. The Collett's team who hosted us there were outstanding, helping the ever-changing roll-call of guests to immerse themselves in the warmth and camaraderie we enjoyed and to get the best from their time in these wonderful mountain landscapes. Guests of all ages and staff helped each other, to the advantage of all. We were very good-humoured and a boisterous crew at times (the wine at dinner helped); our holiday was unforgettable, in the best way. Many, many thanks!
All the Collett's staff who hosted us during our stay at Haus Valentin were a great credit to the company, themselves and to their parents; we would have been very proud if they had been part of our own family.
We will recommend Collett's unreservedly to our many fellow-walkers and intend to return ourselves.
Third time with Colletts in the Dolomites. Walks catered for all abilities and tastes and the 'leaders' showed infinite patience. Food in Haus Valentin was excellent. Could be trip number 4 next year!
Your crew this season were a great bunch. Warm, welcoming, professional, and fun. Kudos on your hiring techniques! I have no complaints about the food, which reminded me of home cooking. If you ask me how to rate the value of the food, I would say excellent. The flexibility of participation options, plus you offer an attractive English-speaking environment.
The staff were really outstanding: helpful, concerned about any problems and willing to sort them out as well as friendly and capable.
Office staff (Viv Wilkins) was super efficient and answered queries very quickly as well as adding helpful information without being asked. We also appreciated the leeway readily given when a glitch delayed the payment of our deposit for a few days beyond the due date.
We had already decided on a week in the Dolomites between the end of one tour in Tuscany and another in Rome. We're a couple with significantly different walking abilities and the program offered choices which suited both of us plus assistance in undertaking the walks. Access to self-catering was also a factor
So nice to have a holiday where everthing goes to plan and a big part of that was the people at Colletts in Corvara who couldn't have been any kinder or more helpful.
Although we stayed in a self catering apartment we did make a effort to meet staff and guests at night over a few drinks just for the chit-chat and find out how everybodies day went,a nice way to wind down after a walk.
A big thank you to all the staff for making our holiday so memorable.
Well done Colletts.
Your staff members at the chalet were wonderful. WE missed the guided WWI walk but the prepared walk itinerary suffices. Adam gave us excellent advice about the walk. The staff let us know about any exposed or sketchy sections on the trail when we walked on our own. We only did one guided walk.
We will be back for sure - maybe not Corvara but other destinations. OK maybe Corvara too!! :) Thanks for a great holiday.
Collett's was a recommendation from friends and also following on from recent holiday in Ehrwald. I did not participate in guided walks - but with advice from your staff was able to access outstanding views and manageable trails. Could not have been better.
Although we were self catering in Corvara we did enjoy some of the organised walks which were great.We also made the effort for the office hour meetings at night catching up with people and staff over a few drinks and what they had done during the day,a pleasant way to unwind after a walk.
I cant thank Collett's and all the staff enough, what a grand job you all do, it made our holiday so special.Big thanks also to Beatrice who looked after us at Chalet Angelika.
Corvara is a great base with plenty to do whether hillwalking,climbing,via ferrata,road cycling or mountain biking so much to choose from.
Snowed on or first day and snowed on our last day don't know how you managed to arrange the 12 days of great weather in-between.
Keep up the good work and thanks for everything
Our third holiday with Colletts - great group of like minded people, excellent walks and friendly and knowledgeable staff. Highly recommended.
Just back from one of the best weeks ever. My first completely (slightly nervously booked) solo hols at 35 years old meant I was welcomed by enthusiastic staff, a lovely room and really good support pre booking and travelling there despite booking this 2 days before I left. I cannot speak highly enough of the staff be it yummy food, (jack n jane) the sparkling and knowledgable conversation on the trails (Katy Seb n Ric) or the encouragement to learn new skills (Beth n Josh).. Plus an efficient check in by Rachel and being made not to feel too stupid as I got picked up off the floor during a hiking boot failure incident maybe fuelled by beer (Adam). Defo recommend this place for solo travellers - the ski season may be full of younger people - I wouldn't know but more needs to be made of the solo summer traveller as I found the other guests great company on the trials . We particularly enjoyed the lovely sauna area post hiking. Thank you for a lovely end to my summer of 2015 collettes.
Our stay in with Collett's in the Dolomites was amazing, the hiking was fantastic, so much more than we expected. The staff at Hotel Verona was exceptional making us feel welcome and at home. We will definitely be returning. Thank you for such a wonderful holiday.
Just returned from a week in Corvara. Had a superb time, really friendly and knowledgeable staff, Chalet was clean, walks really well organised, well looked after. will be booking again with Collett's.
The destinations were brilliant and showed beautifully in images on the website. The flexibility of self guided and guided tours was great. The welcome basket was lovely - such a great touch.
A massive thank you to Chris, Adam, Andy, Beth and the rest of the awesome team out at Verena, in the Italian dolomites at the moment. They were all so welcoming, great to chat to and really helpful. Thank you!!
You could have provided more details on the touch points (cities and towns) for those of us driving from the UK Midlands. You must know the good routes and the bad ones given that each season you take your own vans back to the UK. Local knowledge and experience can be priceless.
The team working at the Pension Angelo are just an super bunch of human beings. They throw themselves at their respective roles/jobs and nothing is too much trouble. The restaurant team performed minor miracles every evening. Please extend my thanks. See also my comments on Tripadvisor.
A great team operating in unison with very little visible supervision. To be commended - FIVE STARS ALL ROUND !!!
Best source of information on the web.
Very good and timely comms from the Collett's management team.
Transparent booking system and effective and timely comms throughout the booking cycle.
100% Value for money! I even put on weight even though we thrashed around the mountains and on VFs every day.
Lots of practical advice and help in deciding travel details there- having someone on the phone made it much more personal. V accommodating short notice. Staff very helpful, knowledgeable and a pleasure to be on the trails with. Understand the reasons for no guided vf (maybe change questionnaire as it is no longer an option) but this would be great if could be restored as missed out on doing this on the week. A guided day on the new climbing wall could be an added extra tour for those wanting to try climbing for first time.
A friend suggested Collett's - said I'd get on with the staff and definitely did.
We would like to give a big thank you to all the staff for being so helpful and making us feel at home. Our accommodations were perfect and we loved the location being right in the town, everything was close by. The hiking was spectacular - so much more than we expected! We will definitely be coming back. We wish that everyone could experience the Dolomites as we did!
Our neighbors had an excellent experience with Collett's last year and we were sure that we would enjoy a similar hiking vacation. The information and pictures on the website were very helpful and motivational. When I needed more information, I could contact your staff easily.
Any contact I made through emails was promptly and helpfully responded to - the details about travel to Corvara and the Collett office were amazingly accurate and helpful.
We were made to feel welcome and at ease from the minute that Cam opened the door to us. As it was the next to last week of the season, I would expect the staff to be burning out… but they were all fresh and open to all we asked and needed. The weather turned cool the day we arrived and as we were in a self-catered apartment we had no heat -- it was a bit cool, but perhaps we are softies from America.
Office Hour is a grand way to bond with other guests and compare notes on hikes - The way that the drinks and snacks are handled was trusting and easy, adding to the general good will. Staff was always available and helpful.
We live in the Colorado San Juan Mountains and found the Dolomites quite different and breathtaking! The many groomed paths, refugios, and lifts made walking and hiking a joy -- We will recommend this vacation to all our mountain friends!
We liked the idea of a chalet style holiday in the summer - previously we had only done this whilst skiing. We had a great time and all the staff were brilliant - so helpful and well informed.
Really helpful, friendly and knowledgeable staff who gave good information about the walks and what to expect. Staff kept the groups together walking at the speed of the slowest person and showed plenty of encouragement. Had looked at several companies, but chose colletts as they offered what we were looking for.
Thank you for a great holiday, well organised, friendly, helpful.
Thanks for a wonderful holiday.we are in our seventies and enjoyed the company of younger walkers during the evening meal and office hour.
We planned our own walks with the staff's excellent help. We loved exploring the well marked footpaths around Corvara that gave us views and more views! We even found edelweiss and many other autumn wildflowers.
I liked the "feel" of the web site and when speaking to the office team I was very impressed. All staff were superb. Katie and team at Angelo, Adam for driving, Jon for the WW1 information (fantastic) and UK based Viv and Kelly particularly. All patient, informative and empathetic.
The staff attended each office hour and were enthusiastic and knowledgeable. In addition the staff were interested in the guests and their backgrounds etc
We tended to undertake self organised hikes however the staff were interested in our self guided walks and provided advice when asked. We observed the staff dealing with other guests who were joining the organised walks and the system seemed well organised. The chalet atmosphere with like minded people appealed to us and we were able to join organised walks or not as we liked or preferred.
We found the atmosphere at Chalet Angelo wonderful and informal. The staff were all enthusiastic and welcoming and were interested in the guests. Of particular note was the evening meal arrangement with the communal tables which allowed wonderful interaction with other guests and staff. All staff were excellent and a joy to be with and hosts Claire and Alan along with Katie made the experience tremendous
Hi, I am 21 and went on a Collett's holiday to the Dolomites on my own. Everyone, staff and other guests, were very friendly and I made many friends. You wont get lonely or bored on this holiday that's for sure. There were so many great walks available every day it was difficult to choice only one each time. The accommodation was great too. I stayed in the Monti Pallidi B&B just a 1 minute walk away from Collett's chalet in Corvara. The B&B was exceedingly tidy, served a great breakfast, and the staff were very welcoming and always ready to help and advise me. I will definitely be going back next summer. Can't wait!
Breakfast perhaps could have been improved with some more hot food options. Maps on route laminates were not very easy to make out. Perhaps a larger scale map marked with the route would be more helpful. Saw an advert for the brochure in a magazine. Once we received the brochure it was clear that the holiday was exactly what we were looking for for our first trip to the Dolomites.
The website could have more details about the various villages (Corvara, Badia) and living options. The office staff were very helpful, courteous, appeared anxious for us to have a great experience.
Adam drove us both ways (to Marco Polo) on extremely difficult mountain roads. He was a terrific driver and asked about our needs (e.g., bathroom, food). The trip to/from was thus very pleasant.
Andy oriented us in a concise but informative way. It was a terrific start to the vacation. The rooms were much better than we expected. The food was fantastic - every meal. The staff were cordial, humorous, and enjoyable in every way.
Collett's Flexibility: 4 people in our group, and arriving on different days, from different places. There was a variety of activities, from painting (which I will have to return to experience) to Via Ferrata (for the younger people in the group) to mountain biking - as well as easy, moderate, hard walks. We particularly wanted to go to the Dolomites and Collett's offered flexibility.
Value for money?:
We were most impressed with the staff - friendly, knowledgeable, appeared genuinely interested in us having a terrific time - accommodations, and food. The mountains were spectacular. On top of this, the other people in the chalet were wonderful - we so enjoyed getting to know them on walks and during meals. We also enjoyed Corvara, a small town but with shops to explore.
3 cheers for the staff: Rachel, Becca, Holly, Andy, Josh, Adam, and of course Chris, who was a wonderful manager.
Kris and I with our friends from Sydney had an awesome one week Walking Holiday. We stayed at Panorama Hotel. The most beautiful valley in the world!! The food was excellent as well as the walking tours. The staff were excellent. We met at 5:00pm on a daily basis at Verena where all tours were fully explained. The walks ranged between Easy, Moderate and Difficult. Your choice!! The World War I Walk was very challenging but absolutely awesome. What a sense of achievement for me!! Will hopefully return again sometime to do some more walking ????????
You undersell yourself! for example I was not aware from reviewing the website that you offer road cycling at Chalet Angelo. as a keen cyclist I would have brought my cycling stuff had i known!
We arrived at dinner time - we were given the opportunity to freshen up, our dinner was kept warm and served with a smile, we were given advice on walks etc the following day even though we had missed office hour. The WW1 walks and talks were so interesting but, rather like your offer of road cycling, not really apparent from the website. John was fantastic, so knowledgable and engaging, my teenage sons were fascinated.
It is such a shame you can no longer offer via ferrata guided/escorted trips but Ric was extremely helpful whislt making it clear it was at our own risk.
Convenient self catered accommodation - i had no idea when booking that you offered guided walks/information/road cycling/WW1 history walks - these were all a bonus! The Angelo staff were excellent, particularly Rachel, Rick, Adam and Omar. I was too sad to say good bye to them when we left and had to disappear off (having paid my bar bill - don't worry!) without seeing them.
Very informative brochure, but slightly confusing layout. When you know what is on offer you can easily understand it, but as a first-timer, can be quite hard to distill the information easily. For instance, one of the other guests we met did not even know that you could stay at a hotel instead of a chalet!
I think the actual handbook itself is excellent, but being totally web-based, I found locating the driving/arrival instructions tricky. I just went round and round in web circles In the end, I phoned up and was sent the proper link by one of your office colleagues. Once I had it, the driving guide for how to get out of/into Marco Polo airport was invaluable. I'm all for saving paper, but I think arrival driving instructions are essential and should be directly emailed directly for each holiday.
Every member of the family could do their own thing at their own pace. Our 16 year old son discovered biking in the mountains and absolutely loved it!
The Panorama hotel is an absolute gem - the food in the evenings was consistently some of the best we have ever had and the pool/spa centre is really very nice too.
Great first holiday with Collett's. Every member of the family wanted it to go on for longer and I'm sure we will return to the Dolomites!
We heard of Colletts via a friend John Lamb who stayed at Haus Vantentin at the same time as we did.
Wonderful arrival and departure greetings by Alison and departure by Alison and Max. Always made to feel welcome and helpful on walks.
We were later than we anticipated so the welcome was really pleasant and the welcome pack uplifting -much appreciated!
We had 5 nights in Verena Apartment and 2 nights in Ciasa Verena.The welcome and encouragement to use office hour was great allowing us to get to know staff and guests and plan our next day. We did a mixture of self-guided hikes and group hikes.
We really liked the flexibility of accommodation options available and no pressure options of accompanied walks or self guided.
Wanted a holiday in the Dolomites, saw your advert online and was very impressed
The timing of the transfers weren't pariticularly suitable as we had long waits at the airport, especially on the return journey.
Overall, myself and all other members of our party, were very impressed with the holiday in total. All the staff were very friendly and helpful, with a special mention for Danni.
Hotel Panorama is of an excellent standard compared with other Tyrolian Hotels we've stayed at. Staff are first class, food excellent (although too much at times with the pre-dinner events). The rooms are adequate but not untypical. Our only complaint is Collets should inform customers that the hotel is over a 100 metres in ascent/descent to the town. This is a VERY steep climb and might be a problem for some non-walking guests who are accompanying a partner who is a walker. The staff were more than willing to discuss routes and we found this the best way to plan a walk.
This was our first experience of an organised walking holiday. (having previously "done our own thing" in Austria many times) Overall we have very positive feelings about our holiday because we're sure we would not have experienced the variety of locations and types of walks had we been on our own. The WW1 expert was an added bonus as well. Well done for having such a helpful and enthusiastic staff who made our holiday so enjoyable.
The reception hosts at the Haus Valentin where outstanding friendly and informative with attention to detail, I was impressed that even though I was a late arrival and missed any talks, the Hut to Hut people made a clear point of seeking me out to chat about my routes starting the next morning.
When I return I would with out doubt look at staying at Haus Valentin or other chalets you have, the atmosphere and friendliness was great.
Though I was on a Hut to Hut walk and had changed some of the routes given to take in harder and via feratta routes, the information and advice given by the hosts was good and useful to be able to have an insight from members of your team who had completed the routes and inform me of any possible dangers I may face or difficulties on the route due to recent rock fall etc.
I have been on holidays before with you to the dolomites and Yorkshire, I find your staff very informative and helpful. I trust your company for the trips that you offer and the high standards set by the company.
After a long search for a company that provided value for the money I was spending you could not be beaten. The arrangements you made for my trip took a lot of pressure away from booking, giving excellent value for money.
Hut to Hut was excellent, I hope you can extend the walks a little longer and take in more huts or maybe the Alt Via 1 with some assistance with moving some personal belongings to the odd hut to make carrying equipment easier.
We have previously booked a holiday with Colletts which we really enjoyed. We wanted to bring our kids to the same area for an active holiday in a beautiful area.
Good Road instructions from Venice Treviso using hired car. We arrived a little later in Corvara than estimated but were immediately made to feel welcome by Matt who showed us to the Verena Apartment right next door to Caisa Verena. A lovely welcome pack with essentials (tea, milk etc. awaited us). The apartment was homely and just right for our needs. Later in the week we moved into the Chalet for two nights. Throughout our stay we were encouraged to come and be part of the Verena Chalet at all times. Office hour was most useful for planning the next days activities. Thankyou to all the staff (Matt,Holly,Andy,Josh,Beth, Chris,Danni,Cam,Omar and the catering staff) for your welcome and friendship,hard work,good food and encouragement during our stay in the beautiful Dolomites. Also many thanks to John and his wonderful WW1 walk and Talk a real educational experience. We did a mixture of group walks and self guided hikes. All the information, walk sheets and advice was most helpful and contributed to making our holiday special. Hope to come back soon.
Adam was very prompt in picking us up and made sure we were in our accommodation successfully. He kept in contact to pick us up and let us know that we could have an extra 10 minutes in bed before our early 6 am pick up time.
Isabelle Johnston's WW1 walk was very interesting and she went out of her way to pick us up from a local bus stop.
Advised that Italian public transport cannot always be relied upon and I did not wish to miss the only bus to the mountains in the morning so the airport transfer gave us peace of mind. I booked the transfer quite late as I had been trying to make arrangements for the bus but could not get up to date timetable therefore Colletts removed this unnecessary worry and we spent a couple of hours sightseeing before being picked up.
My husband did the booking with you, and after each contact would comment how helpful and friendly everyone had been. Have to praise chalet chef Claire for her amazing cooking, a real highlight of our stay. The staff knowledge and passion for the Dolomites shone through. The walks varied with some being much better than others in their construction and especially variety. Together we did 1 together and 3 separately. We felt Katy and Rick particularly helpful when helping us put our own walks together.
Being at your own risk when walking was made clear at every briefing along with making sure we had packed all the listed items.Our guides, Cal, Holly, Rick and Katy made sure we waited at junctions and did regular guest counts.
You are the key provider of Chalet walking holidays in the Dolomites and were very helpful when making the initial enquiries.
The Chalet staff absolutely made all the difference, their passion and enthusiasm for the mountains was inspiring, but is was their warmth and friendliness along with fabulous food that made the chalet feel like home.
We had a very good conversation with Pete (?) on the phone and he advised us toward Verena. This turned out to be a very good decision given our circumstances – Angelo would have been hard work for us. Not sure that we would have made the same decision if we had just looked at the website.
The transfer from the airport was in a very comfortable VW but the return was in a much more utilitarian minibus (forget the make now maybe Fiat or Renault) – not so comfortable, noisy and harder to see out of. I would not do the transfer option again if I knew it was that vehicle again.
Food for dinner was generally very good except for one night when the risotto went wrong. One area that could be improved was the lack of white bread. There was a choice between a very nice fresh white load and a brown caraway seed type. The white ran out very quickly and sometimes the brown did as well. When there are teenage boys around, you cannot have too much bread (and white seems preferred). Running out of bread seems a poor show, especially when people have been walking in the mountains all day.
Our first time with Colletts and office hour was a really good feature. Worked very well. On the Lagazoui tunnel walk, it would be good to highlight that there is a quite a long walk up to the entrance to the tunnels. This came as a bit of a surprise, but not a problem.
I saw an advert in Big Issue and thought that any company that is socially concerned enough to advertise there must be worth investigating. Turned out to be a very good decision!
Overall a really good experience. Your staff at the Chalet were all great but Cameron, Danni and Andy stand out to me as fantastically engaged and positive representatives of the company. They were always prepared to go the extra mile for us.
We've always been self catering on holidays with Collett's, however we previously ate frequently at the hotel. We didn't do so on this holiday however as we couldn't choose our meals (in the Picos and Pyranees there was a choice of three for each course). I know the situation is different in the Dolomites, but just would have been more inclined to eat there had there been options.
The staff were really helpful, but we did prefer the set up in the Pyrenees and Picos where the people leading the walks the next day were the ones at office hour. Appreciate the set up is different in the Dolomites, but that was only thing preventing us rating as outstanding!
Staff were really helpful, particularly Chris, Matt and Andy for advice on self guided via ferratas, and Dani was outstanding in recommending walks for each of our group as well as helping us with self guided walks.
As ever we really enjoyed the holiday! On balance we preferred the close knit atmosphere in the Picos and Pyranees, but the accessibility and variety of walks on offer in the Dolomites was amazing.
Collett's were recommended by friends. Also, the ability to travel from our local airport and to be picked up on the day of our choice at Venice were massive factors in our decision.
I would have thought an Office Half Hour just prior to the evening meal would have sufficed. We sometimes after hard hikes were not washed and dressed prior to Office hour.With guests arriving on different days of the week it means that the program of harder hikes can easily fail to be of an order to suit clients needs – e.g. our first hike was on a Monday then we were faced with the choice of climbing Sassongher, a major peak, on the day after, or not climbing it during our week's visit.
Thanks to Cat, Max, Tim, Alison, Charlie and Hannah and everyone else involved with Chalet Haus Valentin.
I booked our holiday over the phone and was dealt with efficiently and in a friendly fashion each time I called. We were looking for Low Level Walking, Moderate Level Walking, High Level Walking & Mountain Scenery.
We had a stressful arrival because KLM lost our luggage! The staff at the chalet couldn't have been more helpful. They chased up our luggage, lent us clothes and boots so we didn't have to miss out on the walking and generally tried to cheer me up!
We had a hire car and could drive to other walks as necessary, however, one day we went in the minibus not realizing we would be charged €20. We would have taken our car if we had known. Maybe staff could advise guests prior to booking transportation how much it would cost? On one occasion I think the group size was too large for only one leader and we had an issue with strong-minded guests who overrode the leaders decisions!
We were happy to be responsible for our own safety as we are accustomed to walking in the Scottish highlands, but I do think the leader should be familiar with the proposed route and have walked it at least once.
We liked the thought of being with like-minded walkers in a group setting so we could talk and meet new people without the language barrier all the time!
We arrived on a Wednesday which is the staff day off in the Chalet. Due to this we found settling in on the first day with a few unanswered questions. This is no criticism to Colletts or there staff. If we were to do this holiday again then we would definitely choose a different day to arrive on.
The food during our stay at Chalet Angelo was amazing. Claire and the team prepared some fantastic meals. We always had great service from all the staff and enjoyed sharing our evening meals in such a social atmosphere. Special thanks have to be given to the staff on sandwich duty who prepared all our lunches to an excellent standard and taking special care of visitors fussy dietary requirements. No request was too much to ask. All the staff were very patient and dedicated to making our stay enjoyable.
The office hour is a fantastic idea. All the staff were super helpful and very knowledgeable. Any questions were answered immediately or researched and responded to in great time. The office hour was not only very informative but also a fantastic social opportunity for all guests and staff. Having the Paramount hotel residents join us at chalet Angelo was a particular highlight. This allowed a great mix of guests outside of the organised walks.
All the organised walks we attended were conducted with great organisation from the staff members. We had a couple of walks were the groups were large. We still had a great day but it just felt the group was slightly too large. This however was only the case for two walks. The rest of the time the walks were well organised and good fun.
I feel we had value for money. The accommodation was great, the food was excellent and the staff and hospitality are unmatched.
I would like special thanks to be passed on to all the Colletts staff but in particular the team at Chalet Angelo. They made the holiday what it was and we could not thank them enough for their hospitality.
We stayed at both Badia and Carvara and both were a wonderful experience. While we had requested our stay to be in downtown Carvara, as opposed to up the hill, this couldn't be accommodated, for whatever reason. At first we were upset, but the Angelo staff and our room were quite nice so all was good at the end. We particularly appreciated Claire, and her cooking, at Chalet Angelo. She is such a wonderful person!
Most of our walks were self-guided so the assisted of your staff to provide us with suggestions for each day was great. (Alison in Badia and Rick in Corvara). Booked because of the positive feedback on your blogs.
Picked up brochure walking past your office as photos looked fantastic and wanted the option of guided walks. Huge thanks for going the extra mile with a cake for our sons birthday. What makes the holiday is the staff who were without exception simply wonderful. We had a great time and would not hesitate to recommend Chalet Verena.
Great website – very informative. Maybe include a couple of sample walks showing route, height, and views? Comprehensive Handbook – great route directions. However, I would add one word to the Marco Polo exit instructions. Instead of 'head to the exit' I would put 'head to the airport exit'. We left the hired car park and turned right and ended up in the short term car park! Very pleasant and well-informed staff.
Dinner was exceptionally good. Great quality, huge variety – we had 3 courses for a fortnight with nothing repeated! Breakfast was great but more or less the same every day.
Staff were really friendly, informative, and encouraging. They were more than happy to detail all the walks and give views on options / alternatives. Also really interested in what guests had done / were interested in doing. they showed great flexibility in moving some walks to accommodate guests requests.
What can we say – every walk was great! We had every intention of 'doing our own thing', but after a couple of guided walks we stuck with them for 2 weeks. Often challenging, always fun. Staff were fantastic on the walks! Very clear pre-walk information. Staff always outlined potentially 'difficult' sections of a walk – exposure / steepness, etc. Groups respected 'at your own risk'.
Came across the website by chance, but was impressed by the quality of the website, and the friendliness and helpfulness of the couple of calls I made.
I think there is a good opportunity for combining walking with photography courses. Everyone has a camera / phone with them, and want to get the best from them. I am a very keen photographer (professional for a couple of years) and was giving tips to folks to help them improve. They all expressed an interest in walking / photography combination. I think with a little bit of recce to identify some key spots you could add some extra interest to your walks. I'd be happy to discuss this in more detail with you if you wish. We'd also like to add special thanks to the whole team at Haus Valentin - Cat, Tim, Hannah, Max, Charlie, and Alison (and of course Reiner and the ladies who helped out). They went out of their way to make the whole experience very special - every one of them have an obvious pride in their job, and that is reflected in the high standards in all they do - walking, socialising, facilitating, cleaning, serving, etc etc etc. A big Thank You to all of them!
The 3 course dinner was excellent and of a very high standard. Claire and Alan were really good hosts and we learned a lot about the local produce. We did think that as we were in Italy the coffee could be improved. We do not drink instant coffee at home and would not do so in Italy. A good coffee machine would be most welcome.
Office hour was good and the staff had some great ideas and were very well informed. Transport arrangements could be a little hap hazzard, however, this was because your staff were trying to accommodate guests who were changing their minds about activities. Not sure how you can change that.
Perhaps if the group has over 10 people in it there could be 2 members of staff as 20 or more guests is a large number for one person. I would also suggest that on the medium to hard walks, the member of staff has some experience of the walk as we did find ourselves split into 2 groups with one group in a bit of difficulty on one walk that was unnecessary and could have ended very differently. As you point out, we are responsible for our own safety.
We have been skiing with Collett's and enjoyed it. We wanted to see what the area was like in the Summer and wanted an activity holiday.
We had a really good holiday. The staff were great as always. The food was outstanding and Claire and Alan did a superb job. They really are the dream team.
The Haus Valentin staff and host team really made the holiday – they were responsive to requests and genuinely seemed to care about the guests and take an interest in us. Couldn't fault them. Definitely value for money - not having to worry about paying for tea, coffee and wine with the meal made it very relaxing. Collett's flexibility, guided walks and the region on offer. Moderate Level Walking, Mountain Scenery. Can you consider destinations like Montenegro - just because i like the company and I want to visit there! Cinque Terre Maybe some UK based holidays? - particuarly coastal walking / cycling e.g. Exmoor, Pembrokeshire, Snowdonia and Llyn Peninsula, Scotland, Northumberland.
Claire and Alan were wonderful hosts and the food was inventive and amazing. The weather reports were like in the UK- often wrong, but when it counted – as in a thunderstorm due, it was correct. Ric, Jack, Bree, Holly and Matt were the organisers for the 5 walks I did and all were excellent. My friends' recommended you and I liked the idea of choosing your own walk rather than a rigid timetable
Just back from a week in Badia, Haus Valentin, where we had a great time. The Collett's Team, Cat, Alison, Hannah, Tim, Max and Charles were impressive, knew their stuff, always helpful and attentive, both walking and in the chalet. Enjoyed our time spent with them and all who were there with us, a great bunch. Food was yum, yum, yum. Loved the Dolomites and hope to return, with Collett's, very soon. Thank you.
The accommodation was outstanding with the following exceptions. No wooden spoon, we bought one and donated it. No toaster, we are British! I have never stayed in a self catering accommodation without an oven, however mean. A noisy Italian family in the apartment beneath enjoying themselves too much. Though I doubt you can do much about that.
Very enjoyable holiday, there is so much to see and do in Corvara that we would love to come back. Low Level Walking, Moderate Level Walking, High Level Walking, Wildflower Walks, Via Ferrata, Mountain Scenery.
The Panorama Hotel was as good as we recalled from previous visit. Food quality is the highlight. Liked company previously and like area/Hotel - Low Level Walking, Moderate Level Walking, High Level Walking...
All of the Chalet Angelo walk organisers were very knowledgeable, enthusiastic and keen to offer advice. We were interested in High Level Walking, Via Ferrata, Glacier Treks, Mountain Scenery.
All of the walk organisers were friendly and enthusiastic which made each day particularly enjoyable.
I feel despite being responsible for our own safety whilst in the mountains all staff were extremely helpful and looked out and did what was reasonable to keep everyone in the group safe.
Collett's was a recommendation by a friend and through google search.
I would just like to say how fantastic and helpful all of the Chalet Angelo staff were, I felt very welcome and hope to meet many of them again in future seasons.
I can not tell you what a wonderful holiday I have had in Corvara and the surrounding mountains. Everything I had heard about the Dolomites in summer was so true. The beauty of the mountains, the clean mountain air, the wonderful wild flowers and the weather. I also greatly appreciated how helpful all your staff were. They were always cheerful and hugely enthusiastic when dealing with guests. Would I book again? Without a doubt!
Huge amount of information within the website, however at times can be hard to navigate!
Fantastic team, very welcoming and helpful. Made huge efforts to suit everyones needs. A big thank you to them all! Even out of office hours the Team were available for help and advice. They never showed any hesitation to answer a question when asked. Always polite. Our group self guided. However we were all impressed by the amount of guided activities that were available if we wished to join, Our whole group send our appreciation and a big thank you to all involved in our holiday back in June. PS information regarding lift opening times - how many open and from when would also be useful to know ahead of booking!
The convenience of have all our accommodation arrangements being made for us combined with the ability to do our own day hikes. All the hotels and huts on our hut-to-hut hike were excellent. But you need to provide better information on how to get to the Hotel Jaegerheim in Selva, as it is really closer to St. Christina.
Recommended by a friend. I liked the website and the range of choices available.
All the staff were great. Special thanks to Rick, Katie, Eddie, Holly, Bree and Dani & Cam who lead the walks we went on.
The Panorama Hotel is outstanding: the Costamoling family, all the staff, the rooms, facilities and especially the delicious food!
I was a solo traveller and wanted company on the walks, and to be to told (in the nicest possible way!) where to go. The choice of three organised walks nearly every day was the deciding factor. Also the location of Chalet Verena (in town) was a factor.
Yes. The personal service and friendliness and efficiency of staff was great. The range of activities was good, and if I'd had longer would definitely have gone on a painting walk with Beth. All staff were a credit to you.
Used internet search to find out more information on the area (Dolomites) and your web site offered everything we required. The more info we had the more we realised that yours was the best company to deal with, and after reading so many positive reviews we booked what turned out to be a fantastic holiday with your company!
As we have been with Collett's a number of times, we don't tend to use the handbook except for the driving directions, which are excellent.
I like that I get to speak to a person straight away without having to select an option on the phone. I've always been impressed by any contact with the office because I'm treated as a person and not as a reference number.
The packed lunches always feel a bit over-priced for what they are but the standard of the food at dinner was very good, everyone enjoyed it.
Office hour was always fun and we had a very informative talk by Eddie one evening on the wild flowers, which even made my husband look where he was putting his size 9s on the next walk! We mostly go to the Dolomites for the via feratta so are self guided these days. The other people in the chalet were very complimentary about the guided walks they'd been on.
We love the atmosphere created by the staff and the excellent standard of accommodation.
Just a big thank you to all of the staff who, as usual, made the holiday a very enjoyable experience by making us feel that we were all one big family! The food and accommodation were first class. We'll be back :-)
Very nice to be given one to one tour/attention! Great atmosphere at meal time, punctually delivered and plenty of food. We wanted an outdoor holiday set up that was similarly run to those we enjoy in a winter catered ski chalet, but with walking. We got it!
The can-do attitude of the Chalet Verena staff helped make our holiday - without exception they were friendly, helpful and accommodating and made our first walking holiday, our first trip to the Dolomites and our first trip with Colletts one we hope to repeat.
We were staying in Hotel Panorama so we mixed with the team during walks and in the evenings when we were deciding on which walks to do. The team in Chalet Angelo were very good and knowledgeable about the walks so were able to answers any questions raised. They also were able to accommodate our lunch request for a very early morning when we went on the Glacier Trek. Some of the descriptions of the walks on the sheets were misleading and it was difficult to gauge how demanding a walk would be. I understand that it is hard to grade walks into only three categorizes Easy, Moderate and Hard but I think this is an area which could be improved. Our fitness levels enabled us to do all the walks but sometimes there was more exposure that expected.
We had a wonderful holiday and all the Collett teams member we met in both Chalet Angelo and Verena were welcoming, enthusiastic and added to our holiday experience. Thank you.
Mainly road cycled which was excellent, the staff riders Charlie Rachel and George were excellent, considerate and helpful, the routes though hard were well thought out and varied. The itinerary was varied and the only change I'd make is to offer a car assisted option to a area away from Corvara to ride a loop or dropping off and riding a linear route back to chalet, but overall a outstanding holiday which we both really enjoyed, …my wife walked in the group walks.
Best holiday that fitted our needs, easy to contact & good info! Staff were brill, very helpful & friendly. Will recommend & definitely use Collett's again
Have had several previous holidays with Collett's all of which have been highly enjoyable in a beautiful part of the world. Just a big thank you to all the staff at Chalet Verena who were all fantastic and friendly and made our holiday so enjoyable- they really played a key part in creating a lovely friendly atmosphere in the chalet
On a previous Collett's holiday with a group of friends from my walking club, I felt that I would also enjoy a Collett's holiday on my own, because of the sense of community provided - I am happy to say that I was right. The Haus Valentin experience is outstanding in every way, it truly feels like a home from home, in a beautiful setting. Relaxing in the chalet and on walks led by Collett's friendly staff, it feels like being part of a large and caring family.
The bus transfer from Treviso airport to Badia took almost 4 hours – probably this was unavoidable and due to traffic etc; it would have been useful to have been warned of this when we met the rep (lovely Hannah!). Just a small suggestion. I was grateful to be given a free transfer – thank you!! I know that this is often mentioned and no doubt there is a good reason behind the status quo, however…. more substantial bread rolls would be massively appreciated!
What a fabulous team you have in HV! So talented, experienced and charming (almost as wonderful as the team 5 years ago….) The hut-to-hut itineraries are a great addition - I hope they're popular!
No comment box for the vehicle above. One minor issue is that the view from the passenger seats (other than next to the driver) is rather poor – a pity in such beautiful scenery. Sanwiches were excellent once we realised we had to request brown bread (which was very good) instead of the rather tasteless white rolls. Fillings were also very good. Again, at both breakfast and dinner, the brown bread often ran out before we got to it!
It was really the attitude and commitment of the staff which made the holiday so good. A great attraction of the chalet was the ease with which we got to know the other (delightful) guests.
We were pleasantly surprised by the range of activities on offer. The "other itinerary" was cycling, which although slightly more expensive than advised by your staff (E44), was still good value and very enjoyable at an intermediate level (80km, gentle gradients).
Value for money Flexibility in choice of transfer dates Matched our objectives (range of activities).
Great staff and accommodation, helpful when I enquired about the holiday. Can I particularly commend the following staff, Danni, Beth, Holly, Andy, Josh, Chris, David, Annette!
We did enquire if we were be to walk from the Chalet but in reality many of the walks were a bus ride away & had we of realised this we may of driven rather than flew. Our room had a shower however it was not possible to use it in the usual way as it would flood the floor as there was not a shower Curtain or screen. This presents a health & safety hazard. For some of the walks we needed to be at Chalet Verena at 8.45 so it out be helpful if breakfast could start earlier.
Collett's has the flexibility of walking & cycling options for my husband & I. We have had a lovely holiday made more enjoyable by the the knowledgeable & friendly staff. It was great meeting other guests at dinner time.
We had a fabulous time. We were made to feel very welcome and the advice and recommendations of staff enabled us to make the most of our time in the mountains. We very much hope to return. Many thanks.
Staff dealt thoroughly with all questions. Friendly and helpful. Jack was welcoming and enthusiastic about the resort. He gave us all the necessary information about the chalet. Would have liked the towels changed during our six night stay. The weather was extremely warm and we needed to shower twice daily. As there was no heating in the bathroom, the towels were not drying between showers. This was just a minor inconvenience – maybe we should have asked! Claire's cooking is fantastic and every meal was of a high quality.
Staff had an excellent knowledge of the area and the level of walks. If one was unable to help, they quickly located another member of staff who could help, even if it meant phoning someone in Chalet Verena. Found Jack, Adam and Katie very helpful. Extra copies of planned walks sheet would have been useful as it was sometimes difficult to read one A4 sheet pinned to the wall when office hour was busy.
Very impressed with Jack and Andy who led the two easier walks we did. They were sociable and took into account the needs of all group members. We found it difficult to know whether the moderate walks would be the right level for us, so did not join the group, but used the route cards to do the walks on our own on three days and know that next time we would join the moderate group. With such beautiful scenery, we feel some "photography walks" would be popular with instruction on composition etc.
Wanted a walking holiday in the Dolomites. Impression given by website and previous brochures, that Collett's offered a range of walks and activities and we liked the idea of a sociable chalet stay. On arrival and seeing the young staff, we were initially concerned that at 60plus we had chosen the wrong holiday. However, it quickly became apparent that they were very aware of people's abilities and were able to advise accordingly. All members of staff were very sociable, going out of their way to ensure that everyone was included during the evenings and on walks. Nothing ever seemed too much trouble for them, even though they had probably answered the same questions several times! Hope to have another Collett's holiday soon.
Could not find self catering apartment independently (now I know that this was due to the Maratona dles Dolomites being in the same week!) - we paid really to get the apartment but all the walks and info were an absolute bonus and saved us the usual first day info gathering and route planning. Holiday exceeded our expectations and the weather was brilliant. We also went for cycle rides – good info on routes from staff but we're not used to guided cycle riding. It does not lend itself to the chat etc that walks do. The WW1 walk to Lagozoi tunnels really only scratched the surface, not really into the tunnels proper. Maybe we should have booked the full guided tour for that, which other guests said was excellent. Many guests followed their own routes. Wolud be an idea to have a log book for guests to note their 'new' routes and comments as possible future 'guided' routes. A street map of Badia would help locate HV. We did not appreciate that Pedraces was an area not a road name so went up several wrong 'roads' before finding HV
As I have been to the area a number of times, I had arranged my own walking itinerary. However, advice from the staff was always available and freely given.
I was aware of risks. I would add that, because I was doing my own walking, staff recorded my plans each day and provided me with emergency contact numbers.
I have organised groups to stay in three of your chalets in the Badia region and have now added Chalet Verena to the list, albeit this was not with a group. Whilst all of the chalets have their merit, I would say that Chalet Verena was without doubt, the most enjoyable stay that I've had. The location and access to public transport was excellent, the chalet was extremely comfortable and the staff were exceptional. If it had a downside, it would be the seven o'clock awakening with the church bells, no alarm clock needed.
I found everyone helpful and friendly and happy to answer the odd enquiry. I think the way in which you organise your holidays with a good choice of what to do and at a reasonable price means your formula is just right. We were looked after but not too much!Just one thing - and I think it troubles most of your guests. Chalet Angelo is up a very steep hill and the thought of it after a long, quite tiring walk, is awful. I would like to suggest that you organise for one of your buses/vans to be at Verena at, say, 5.00pm to give a lift to anyone who cannot face going up that hill! We want to try the Pyrenees but you are already there so we will probably go with you again.
We were very impressed with Cat and her team – they made us very welcome, were extremely helpful and great fun. The food was excellent and we really enjoyed the office hour – a great way to meet everyone and share the activities of the day. Office Hour is a great idea and a good way of getting to know other guests and share information.
Destinations and flexibility of arrival and departure dates, flexibility of walks, we used a couple of lead walks but mostly did our own thing. Mainly though we got a brochure in the post!
Lovely friendly staff at both destinations, always upbeat and a pleasure to be around.
Particularly enjoyed the variety of the walks, levels of difficulty, scenery and terrain. There was snow on one of the routes; one of the team checked the walk out the day before we were due on it and confirmed by text that it was passable. Having found your website and spoke to the office, we felt very comfortable booking and entrusting our holiday plans to your team. We thoroughly enjoyed the whole week and will happily recommend Colletts to friends and family!
As you can see from the above this was a marvelous holiday that could not be bettered. All the staff were very kind, friendly, knowledgeable and helpful. Our special thanks to Graham and Jackie who led the wildflower walks and particularly Graham who was so knowledgeable, to Annette and David for the excellent meals and everyone else for the wonderful atmosphere that was created on the walks and in the chalet.
I initially heard about Collett's talking to people on a chair lift in Corvara when skiing. As we had talked about walking in the area in summer and I liked what I heard, I tracked you down on the internet.
we welcomed the honesty bar and the tea and cake option being available and not being confined to set times. Dinners were of variable quality with a couple of poor nights, we ate out an extra night as we had been disappointed the night before. The one meal we had in Chalet Verena was of a much higher standard. Also we would like to have seen a menu to know what the food was going to be. A couple of days we walked independently and found there was not enough time to do office hour and get tidied up before dinner. On a personal note we found 7pm far too early to eat. with office hour 6-7 there was then no time to go and get showered after a days walking before dinner. Chalet Verena ate at 7.30 which allowed time to get showered and changed.
We loved office hour especially with Rick, our flower guide, it us a chance to show him pictures of unidentified plants and check identifications with him. Alison was brilliant. When we arrived we were not sure if we were up to the hut to hut walking we had booked. But she encouraged us and suggested walks we could do to test our fitness during the week, and suggested route modifications to make it a little easier for us. Although the walking was tough for us we felt enormous satisfaction at having completed the trip. our hut to hut itinerary gave good walking notes but didn't mention any of the wildflower highlights we found.
I was very impressed with the service I had from Viv and others at the office; Chalet Valentin single rooms were fully booked when I first phoned, but I was offered B & B at the Hotel Melodia, with evening meals at Valentin. This proved to be an excellent arrangement (I felt in the lap of luxury at Melodia, have never stayed in a 'basic' room quite like it!), as I felt welcome in both places.
I arrived with 2 other guests just in time for dinner at Valentin, and was made very welcome. Jack, our transfer driver, delivered my suitcase to Hotel Melodia, where it was waiting in my room later on. Beth walked with me to the hotel, even though it was late; she insisted, although the whereabouts of the hotel had already been pointed out. I greatly appreciate everybody's help that evening.
Although quite different in style and facilities, I loved both Chalet Valentin and Hotel Melodia; as stated before, my room at Melodia was amazing, so modern and spacious, but I loved the homeliness and friendly atmosphere at Valentin, and the meals were excellent.
As a total novice to walking holidays of any kind, and being a novice solo traveller, I was completely in the hands and expertise of your staff! They did not disappoint; I felt totally safe and confident on all activities. I was well aware of the 'at my own risk factor', it was neither under or over stated.
Collett's seemed to tick all the boxes that I needed for this first solo holiday... I wanted the scenery, walks that were not too strenuous and I like painting and wildflowers!
I would like you to pass on my thanks to all staff, both at your office and in Badia, who contributed to one of my best holidays ever; I will definitely be back!
We arrived during just the second week of operation for the very new and young staff. They were all so welcoming and enthusiastic, we felt at home immediately. It was as if we were the only guests in the chalet and they gave the same attention to everyone. Hope they dont burn themselves out by the end of the season! The mantra was repeated religiously at the beginning of every walk. However when the weather turned dangerous on the mountain, the walk guide was ready to make the decision to return to the chalet.
We can't thank the staff of Chalet Verena enough for making our holiday so enjoyable. We had a wonderful stay and would certainly book another holiday with Collett's. Well done.
Would have been helpful to include the final details of driving directions,eg from the centre of Badia, I e-mailed to get these and received them by return. Due to Operation Stack/Eurotunnel delays we were very delayed and yet your staff kept in touch with us during our journey, had a hot meal on the table on arrival at about 10:30pm and showed us to our rooms.
Staff were very helpful in filling us with sufficient carbohydrates at evening meal for our cycling trips the next day. Staff do a super job at mixing with the guests, rarely being with other team members, usually circulating among the different groups of guests. Our group was there for independent cycling challenges. Although everything we did was self-directed the staff were helpful in pointing out good practice in terms of nutrition, hydration, sun-protection etc. I'd like to think that our very positive feedback is relayed to your on-site and administration staff who are obviously well-trained and try so hard to make your customers experience a happy one.
The holiday as advertised was exactly what I was looking for and information provided was detailed and thorough. Excellent value for money. We had a fantastic holiday due to the location and the wonderful staff who were very welcoming, enthusiastic and took great care of us. Staying at Chalet Angelo was like staying at a friends house.
Brochure captured the imagination. Were planning on doing one of those linear walks with luggage transfer until we saw your brochure.
We self guided with the help of the your laminates and the excellent advice of your staff. The only disappointing thing was the glacier trek we had booked being cancelled due to lack of numbers.
Thank you so much to all the staff, both in England and on the ground in the Dolomites. Every single person I have come across on the phone or in person has been helpful, knowledgeable and smiley, and has contributed to making our 30th wedding anniversary holiday very special.
We would like to pass on our thanks to ALL the staff in Chalet Angelo - they were so enthusiastic, helpful and great fun to be with - we were VERY sad to leave after 11 days. Claire was a great chef and Katie went out of her way to help.
We did Google search followed by very positive reviews. Also the Dolomites seemed to be a spectacular location and didn't disappoint. It was expensive but I would say yes, it was value for money! A week wasn't long enough. I would have liked to have tried painting and cycling but didn't have time and/or my partner didn't want to. The easy/moderate walks were perhaps a little mis-labelled as the two we did were far too easy and we regretted choosing them. The longer, higher level walks were excellent though.The desserts were excellent and David and Annette were very, very good hosts.It was very friendly and personal thanks to Penny.
Been before and enjoyed it - It was our second time at Verona and once again the staff made us feel at home and made it our best holiday ever!
Lovely friendly and efficient staff. Very keen to sort out any queries, nothing too much trouble. Food excellent, chalet spotless and comfortable. (could have done with a thinner duvet in the hot weather) Guided and non-guided walks varied and interesting with a good choice on offer. Altogether a wonderful holiday. Thank you.
We went to Austria with them last year, and were so impressed. Myself and others recommended them to Marj who organised our group. Thanks once again for a wonderful holiday!
Searched the web for walking in the Dolomites. Collets came up and looked suited to our needs. - Very helpful and friendly staff. High standard of food, nicely served. Rooms very pleasant. In hot weather a Doona is too much, a sheet would be a good alternative. Soap could be replaced more regularly. Staff made it their business to see that your next day would be suitable and enjoyable
The Panorama food was exceptional – hard to beat. Takes a while to find walks within each folder. An contents index showing the relevant pages would be helpful. All the staff were really helpful, always willing to go beyond the minimum, enthusiastic, cheerful helping to make the holiday enjoyable and anxious to meet our preferences. Flexibility regarding dates and walks (different levels and the chance to go with the group or on own and decide each day. Help available re choosing the walks a factor - thanks.
More detail on how the guide (bike for us) system works. We were very pleased, but also surprised to learn there would be guided bike rides daily. Wonderful food, nice accommodations, great activity guides and other staff. Most enjoyable. Thanks. Found Collett's on Fodor's Forum and chose it based on a recommendation.
We were met by Anette and David, who were wonderful. They handled my dairy intolerance with skill and reassured me as to what they were going to cater for me. All very well put together. Great room and food. Liked the honesty bar. Nice to socialise and get advice on what to do. Very friendly people. Some walks were much harder than the ideas and info file implied. Great organisers. Enthusiastic and friendly. Katie who is based at Angelo was particularly excellent, helping encourage me around Sassongher. My friends recommended you. After the stresses of moving house we needed an easy to organise holiday, with nothing to really think about beyond paying and booking flights.
A fantastically run holiday from beginning to end. Excellent people, excellent food and a stunning location. We loved everything about our stay, even the Corvara church bells at 7am.
I think I read the hard copy of the handbook in more detail for my 2012 holiday compared to reading an online copy. For example it wasn't clear to me your staff no longer did via ferrata trips. I always intended to do mostly solo walks of my own devising or using the Cicerone guidebook. I still used the staff to talk to about my walks and invariably found them helpful and enthusiatic. I enjoyed a holiday with the company in Corvara in 2012 and was very pleased with the destination, the accommodation and food. I saw no reason to choose anyone else particularly as all the staff were so good. Only my compliments on your personnel staff selection. I found the oth er guests were equally enthusiastic about this aspect in particular.
I'm getting on a bit so I'm content with western European mountain destinations. Any scope in more Eastern European areas?
We had a fantastic time in an awe inspiring area. Collett's staff in the Dolomites (as on our previous trip to the Pyrenees) were a great bunch of young people - always friendly, helpful, cheerful and efficient.
First time in Dolomites and thought it would be great to have support/info in order to self guide. The staff in the chalet was absolutely great. So helpful and accomodating. Great big thank you to all of them at Hous Valentin!
Claire & Alan were excellent hosts and the food was way beyond what we were expecting for a chalet. We did 3 guided walks and two were excellent. The third walk was a very mixed group and too big still enjoyable but lots of stopping and waiting. Wanted to walk in The Dolomites and had Colletts recommended.
We had an excellent holiday and will hopefully return both to ski and to walk in the summer.
I am very impressed by the flexibility of arrival/departure dates that you offer, even though this must mean a lot of transfer driving for you. Most tour companies do not offer this. Hope you can keep it up!
Considering how many people your staff must meet I was very impressed by their genuine interest in each guest, remembering our names and taking trouble to give us any information we needed. Would it be possible to organise the buying of bus tickets differently? We were aware of holding up a bus load of people when 17 or so of us got on the bus each needing to get a ticket.
I was looking for a last minute walking holiday in the Dolomites and the companies I usually use had no availability.
We were made to feel welcome right from the start by Penny and her team. We were very impressed how they all quickly learnt our names and remembered them – particulaly Penny! Maybe guests and staff could wear name tabs for nunpties like me who are bad at remembering names!! :)
We did our own thing apart from tagging onto Cameron's group on the first day to walk up the Gardena Pass where we left them after he had directed us towards our Via Feratta start. We were already quite aware of the risks involved, but it was encouraging to see friendly balance between being OTT and slap dash in the pre-walk briefing.
You had accommodation exactly where we wanted to go with the option of doing our own thing... Just many thanks to your staff for making our stay so memorable
Despite the fact that the staff had all started the season anew the list of walks was great and the fact that they had actually had a chance to try some of the walks before guests arrived for the season was very good. How about a photography option for activities?
After initially being concerned we were very happy with the approach once we had done our first moderate walk. It all worked very well giving individuals the flexibility they wanted. Experienced walkers like ourselves were happy to assist with route finding and less experienced participants. The fact we walked on every available day meant we got the maximum we could from what we paid. Penny, Bree, Holly, Andy, Chris, Dani and Cameron made the holiday for us. It felt as if we were leaving family behind when we left. We both felt we want to return and are happy to recommend to our friends (in fact already have.) We normally are independent travelers and wondered if we would like this sort of holiday. We can say a resounding yes we did.
We really liked the idea of the flexibility of what to do on any particular day. I can't think of any other holiday company that offers so much flexibility for no extra cost. I think it would be helpful to say that up until the end of June, it is the low season in Alta Badia and, as a consequence, the chair lifts and gondolas are not working, the buses run on limited timetables and very few restaurants are open.
All the staff were charming & delightful. They were knowledgeable, informative and able to give us really good advice. We wouldn't want to say that one person was better than another, but Claire's cooking was just out of this world!
The whole trip was absolutely wonderful from start to finish. The host of staff you have are fantastic people and the facilities you provide are clean and made us feel thoroughly at home. We would never stay with anyone else in the Dolomites or anywhere else that Collett's have a facility! Thank you so much for another trip full of memories that will last a life time.
We were instantly made very welcome at the chalet, just the start you need to a holiday. I felt that the group sizes were about right with the popular walks well supported. Staff Knowledge was superb at the office hour and on the walks themselves. It's always difficult to know when one persons moderate is another hard walk .. but the staff were superb in detailing the routes and any potential risks at office hour and during the walks .. first class
Brochure and website detail was excellent with the location fitting perfectly into the type of holiday we wanted.
Thanks to Colletts for a wonderful holiday, we are already planning our visit for next year
With the exception of the manager all of the staff were new to Colletts and the area and it was very early in the season;even so the effort they all put in to make my holiday so enjoyable deserves recognition by the company. Unique,flexible holidays to suite all levels of ability;where you will meet all sorts of people with one thing in common, a love and respect for the great outdoors! Outstanding
Excellent time had at Pension Angelo and everyone very welcoming, pleasant and helpful. Excellent meals, and we had a wonderful, social week in our large group. Thank you all very much! Hopefully we will one day return!
All staff made us very welcome and could not have been more helpful - Clare and her team produced fantastic dinners and the wine flowed freely in our party of ten. Suggested by friends for a group holiday!
Chalet Angelo and staff were outstanding with their sense of duty and care and infectious humour, topped with a fabulous dinner to greet you after a hard walk.
All the Collett's staff were very welcoming and enthusiastic. Nothing seemed too much trouble. It gave us an extra lift knowing there would be a receptive and responsive person if there was time of need.
All our queries were addressed with professionalism and enthusiastically. Which ever option we decided to take we were always helped in the same enthusiastic way. The Chalet smelt of smoke. Maybe because it had not been used for a while. The smell did not clear as we were out all day with the windows closed. Collett's staff did provide some air fresher. The start up welcome pack in the chalet was a very thoughtful and practical idea. Much appreciated.
The variety and flexibility of the options open to one when in the resort is amazing. I can only congratulate you for developing a system and style that is so flexible and yet supportive. I had gained the impression that any Colletts transport used would be included. That is more a result of unrealistic expectation that any fault of yours. I do not think it would do any harm just to mention somewhere that non public transport costs would be shared.
I felt the organisation behind the product was very sound. It was apparent there was some very good management at work. The staff on the front line did not appear rushed or pressurised thereby permitting the clients to gain as much enjoyment as possible from whatever activity they had selected.
All my discussions were dealt with promptly and confirmed within the hour. A very good first impression which was confirmed by all the staff that we met. We stayed in Badia for 3 days and then transferred to the Pension Angelo for the remaining 3 days – although different both were equally good! A most excellent holiday in every respect was enjoyed by myself and my two sons. The weather was mixed with thunder storms, but we managed to plan our day to get back to the chalet before the weather broke every day! We particularly appreciated the vegetarian meals which were served without fuss.
We were picked up by Pete and Cam from the airport and they were extremely friendly and helpful. Pete continued to be great towards us during our interactions throughout our stay. The Hotel Melodia was amazing! Absolutely beautiful, we loved every second of our stay there. The staff were wonderful, and this continued with the Collett's staff at Haus valentine.
Office hour was very helpful and the staff endeavored to help us find routes that met our level of challenge. We found the atmosphere at office hour very welcoming and enthusiastic, which helped make you feel comfortable with the choices you were making. As it was very early in the season (the first week) a lot of the staff only had a limited knowledge of the area, but they conscientiously sought out any information that they were unaware of and they were very enthusiastic.
The walks we did were great. We did two guided walks one with Charlie and one with Tim, and considering they were both new to the area and the company they did a fantastic job. They were both very professional and safety conscious. We thoroughly enjoyed our time spent with them.
We wanted to go to the Dolomites and Collett's offered an easy approach to getting there and seeing the sites.
Food was excellent, exceeded our expectations. The too. Was bigger than expected and very comfortable and clean. The knowledge of the staff was invaluable because we only had a few days. They recommended a couple of stunning via Ferrara routes which were exactly the level of difficulty we were after. Unfortunately we didn't go ahead with the VF marmalada walk due to group size but Michelle helped us an alternative VF to do instead. We were informed very quickly as to our options of paying extra or not doing the walk and the staff were very helpful in advising us.
We went on a guided walk to col de Lana with Katie and matt who were both excellent, good fun, informative and felt safe with them across the protected sections. Collett's was the first thing that came up in Google, we chose them because of the flexibility of booking, helpful staff when making enquiries. Stunning pictures on the website did help also. The chalet staff made our stay even more enjoyable. We were the last guests of the season but they were attentive right up to the moment we left. Excellent company, we hope to come back to celebrate wedding anniversaries in the Dolomites.
Dear Tom & Dee
I am writing to thank you both for the fantastic holiday we recently enjoyed with your company at Chalet Angelo in Corvara, Dolomites. We were the lucky winners of the holiday through a competition in the Lonely Planet. To say this was a prize and a holiday of a lifetime was an understatement.
I only entered the competition as the article on the Dolomites caught my attention as it is an area I have always wanted to visit. I liked the philosophy behind your company and at the very least thought I would receive a brochure so I could see what holidays you had on offer. I was stunned when we won the prize and to be honest assumed it was a wind up or at the very least there would be a catch.
The holiday was superbly organised and the staff at your office provided all the information needed we didn
We needed a holiday close to munich for family wedding, found website, attracted by flexibility of independent or guided walks. we loved the whole experience, the enthusiasm of the staff, and attention to detail
would thoroughly recommend Colletts and would love to return - Thank you!
All the staff were very good. Friendly relaxed, helpful. Remy and Danny stood out in terms of their knowledge, maturity and general demeanor in dealing with the guests. John was kind enough to offer a lift to us to a local restaurant on his day off. That says a lot about his attitude. A nice combination of being able to do your own thing with the opportunity to join in for more challenging activities where safety in an unfamiliar area is more of an issue. Your transfer arrangements also meant we could access the area without a car. The destination was stunning. If I ever get early retirement I will be looking to see if you have any work opportunities but unfortunately I only speak French with any degree of fluency. I absolutely loved the area. I loved the relaxed environment and the fellow guest were charming.
Thanks to a great team at Haus Valentin!
Also many thanks to Chris Clark for very good art tuition. I learnt a lot over the week. I just need time now to put it into practice. We have had 2 excellent winter holidays with you and now a great time in the summer!
Enjoyed previous colletts holiday in Austria. Good walking holiday model for single person. Brilliant holiday with excellent walks in stunning scenery. Friendly, helpful and enthusiastic staff and a great bunch of walking companions.
I was impressed with the quality of information on your website.
I looked at all the sights available on the internet and yours was the most comprehensive.
My initial email communication was answered quickly and efficiently.
Your costs were very reasonable! Thanks to the wonderful crew at Chalet Angelo.
I have just arrived back in NZ today after a month in Europe/Asia.
Collett's Dolomite Experience was the highlight of my trip.
Your staff were enthusiastic,well informed,kind and good fun.I have nothing but praise .
The holiday package is excellent. Excellent value for money in tremendous mountain areas. Accommodation more than acceptable. Flexibility re walks with or without 'guides'. Easy to estimate total costs when organising a party (as I do). Relaxed atmosphere. 'Free' wine with the meal (this really cuts costs if you drink). Dependability. Sociable staff. Nobody else comes close! Just a thank you for another great mountain experience. But sort out the ritual that should take place before every walk and drum in to your young employees the need to follow it as air stewards do before each flight.
We arrived late and tired and were met by friendly staff who sat us down and produced a hot meal and some very welcome wine. Just what we needed and the prefect introduction to Colletts hospitality. We had a great stay - Recommended by my Uncle who used Colletts about 10 years ago.
I cannot honestly remember, I looked at several companies. Some do what you do have both guided and self guided walks and that definitely appealed to me. I did not know if I could do the high level walking as I cannot do the precipitous bits (stood up) and a lot of the advertisements for the dolomites are to me scary, so I think I chose you because there was definitely the opportunity to talk to your team and have 'tailored' walks for my abilities. As it happens we only did one self guided the rest were part of the team.
Also you had single rooms...without a supplement...can't tell you what a treat that is. Thank you for a lovely holiday and the memories of a wonderful place. That first morning when I opened the curtains I laughed out loud and had to shut them again, as we arrived in the dark I did not see the mountains. I opened them and wallowed in their splendour. I said to one of the guides "I just cannot imagine what it is like to wake up every morning living in a place like this that is so beautiful". Absolutely great value for money - without question and I have told anyone who will listen what a brilliant holiday we had and that they should try it. Single rooms, no supplement is definitely value for money. Complementary wine with dinner also a winner but then I'm a wine drinker I did hear someone ask for free orange juice as they did not drink wine and yes you provided that for him.
Absolutely, best holiday I have had in many years. Will be booking with yous again. The team at Chalet Angelo are a great bunch who will go that extra mile to ensure you enjoy your stay.
Chalet was great.
We walked largely from hut to hut where the food was very good. The first night was in the Hotel Panorama where the food was excellent.
We spent in total 3 off 11 nights in the Chalet Angelo. We were a self guided group using an outline of a route supplied by Colletes. This worked very well. The routes were excellent and just of the right level of challenge for us. We had one cock up with booking: the Rifugio for our first night at the Passo Del Sella did not have a booking for us when we arrived exhausted after crossing the Sella Grupa! Thankfully they had rooms available and Emma, your resort manager, really was excellent in sorting the snag out.
She cannot be praised enough and this level of service alone has convinced us to book with Collets again.
She should be commended.
The walk organisers were so enthusiastic and a lovely bunch of people. Very friendly and knowledgeable about the local area. I couldn't believe how fit they were and they never seemed to get tired of us asking the same questions over and over again. The flexible options for walking and the fact you don't charge a single room supplement at the Chalets. You feel penalised with some holiday companies because of the extra cost of travelling alone. I also really wanted a walking holiday in Italy and climbing proper mountains. Absolutely great value for money. I've not stopped talking about this holiday since I got home. I really enjoyed the walking, the scenery and the wonderful weather.
It is the standard of all the meals that makes these holidays such a pleasurable experience.Six days of different packed lunches and evening meals. Just what is required during and after long treks.My only complaint was that the tea was typically continental.Undrinkable.Seven days without tanning, I was in despair. This was our third holiday with Collett's. The attention to detail gets better each time.The staff more helpful.The catering at the chalet keeps improving to the extent that weight loss is impossible even after six days of strenuous walking.Keep it up Collett's.
We found all the staff to be most professional, very friendly yet not intrusive, always available to help and advise, and share their local knowledge and information in an easy and personal manner. The fact that led walks were not charged for we found to be a very niice surprise and added a very personal touch between staff and walkers. The combination of choice of guided or self guided walks, self catering accommodation, and of airport transfer made for a good overall package.
easy to book and did self-catering (not often available with the 'guiding' help as well) Collett's excellent reputation.
this time booked as we were so impressed with the local knowledge and location of flat (had been year before) and knew would have had support/knowledge to help us with via ferratas. loved corvara
The Dolomites, which I was visiting for the first time, fully lived up to my high expectations, but my outstanding memory of the trip is the whole ethos of Haus Valentin hospitality, the young staff doing everything from cleaning our rooms, serving our drinks and making our sandwiches to explaining and then leading our walks, but also being our friends, sometimes sitting with us at dinner or having time to share a drink and a chat - truly exceptional, thank you!
Office hour and being able to access the knowledge of the staff is a real differentiator when travelling with Collets. Initially I choose to Collets due to accomodation options; specifically self catering. However having previously travelled with Collets, I really value the ability to access local knowledge for walking routes.
Lots of companies offered the kind of "hike from point A to point B" walking every day-type holiday. We wanted more flexibility in what we did and when we did it but we wanted ideas and some "guidance" and advise from people who knew the area. Collett's was the only organization we found we provided the kind of holiday we wanted.
Love it - Back in 2002 i saw the advert in trail magazine and i think it was Tom i spoke to then about the Dolomites and it sounded just what i wanted to do although it's taken me a long time to getting around to doing! I found the information very informative.Also i was told by a fellow trekker in 2012 on the way to Everest base camp about Collett's because he had stayed with you in the Dolomites and he comfirmed what i had suspected of being an excellent holiday experience with Collett's.
having been to spain two years ago where we had an excellent holiday however unfortunately there was just the two of us and our friends 4 in total, so we did not experience the office hour, thought we would try a different location and after looking online Colletts gave us what we were looking for. A thoroughly fantastic holiday, we loved the chalet experience and the walking a challenge. Met some very lovely friendly fellow walkers of all ages.
The availability of guided and self guided options, locally based English speaking staff, a wealth of local knowledge and access to excellent accommodation. No one else offers that range of opportunity in such a stunning location. We would not hesitate to recommend Colletts to anyone - the experience was first class, the scenery stunning and even the weather decided to behave as well, what more could you ask.
Very good. We were 3 hours late due to our luggage not arriving from Gatwick Airport. We were greeted by Martha who immediately made us a cup of tea as we had had such a stressful day. We stayed at Pedraces about 7 years ago and loved it. This year we only had 1 week's holiday and decided to go to the Dolomites as we knew the arrangements and liked what colletts is all about. We were really impressed with some of your staff. We had 4 days without our luggage and Chris and Caroline particularly were really supportive. They lent us poles,rucksack,waterproofs, fleece etc so that we could still walk and our holiday wasn't ruined. We were also impressed with Matt and Harriet on the walks with their enthusiasm and knowledge. Very impressed with all of them. Thanks for such a fantastic set up - your choice of staff is excellent.
Still loads more trails to explore and would love to do more Via Ferrata, can't wait for my next visit to the Dolomites!
Amanda was particularly helpful and welcoming, and really enjoyed walking with her to Cinque Torre. Had a lovely discussion with Martha about VF - she was full of enthusiasm and useful advice. Travelled with Collets before in Winter 2012.
Our transfer driver ,Matt, contacted us to make sure it was a convienient time, he was friendly and welcoming. We talked on teh journey back about the walking and via ferrata opportunities so arrived at the chalet really excited! We were made very welcome in the resort, greeted with a large glass of wine and warm smiles. the walks and the choice were great. We did 3 guided high level walks, one self guided walk using your laminates and one self guided via ferrata again using your laminates. We thoroughly enjoyed all of the activities and on the whole felt the walk orgainsers were great, they knew the routes, allowed for different walking paces and encouraged people. One of the walks ( sasshongher) was not so well managed but this was an exception. although the via ferrata was self guided we did feel encourgared and supported through the information shared at office hour. We liked the look of the mixture of walks and wanted to test out an orgainsied walking holiday. we usually arrange holidays on behalf of a larger group but have never before used a tour company. We are interested in booking one of your Andulcuia holidays next year once teh dtaes are available.
Our group of 17 enjoyed a fantastic week in Haus Valentin,thanks to Henry and his staff.Nothing was a problem to them. The hospitality, food and wine were top class. The walks were amazing and overall is was an unforgettable expierience.
We'd been with Collett's in 2000 (to a self-catering chalet) & 2001 (to the Sport Hotel Arabba to celebrate our 25th wedding anniversary with 6 friends). Collett's was chosen originally by my sister-in-law as she spotted a small ad for the name which is very similar to our family surname (Kellett)! Silly but true!
We returned because we were looking for a holiday to suit all of our party - one keen on photography & scenery, the roger on ore extreme walks (who did via ferratas) so it gave us all freedom to do what we liked whilst sharing meals with ourselves & others. Also great for first timers on their own. Indeed, another contributing factor to our choice was that there were no single room supplements and the two single rooms we had were every but as good as ours- rare these days!
We had three nights in Angelo and then moved down to Chalet Alpti. It was a bonus to have the start of our holiday in the chalet as this got us straight into the Collett's ethos. Chalet Angelo' setting and layout is delightful. Recommended by a friend who had skied with you.
The flexible arrangements: number of days; ability to mix catered with self catering; ability to dip in and out of the organised walks.
Thanks once again for the brilliant holiday: would certainly love to return to Corvara and do more of the walks!
Had used previously so knew that the experience would be good and priced appropriately. The flexibility that you offer from accommodation through to activities is superb - allowing us to be independent but have some form of local "safety net" to fall back on.
You offered the ideal holiday for us, we appreciated the flexibility re our arrival/departure times and activities offered. Colletts seem to be experts in their area of mountain holidays
I googled 'family adventure holidays' and found you. We liked the combination of joining led walks or freedom to do our own walks. The Dolomites appealed to my husband, who had been to Corvara before (many years ago). We certainly intend to go with Collett's again - perhaps to Spain. Are there any plans to have weeks in Andulucia during the school holidays? (We know it can be very hot mid-summer.)
We keep coming back to Collett's because of the location but also the fantastic staff that you employ. They always make you feel like you are part of the chalet family! Thank you again for another great holiday!
Margaret & Robert Dewhurst had been on two holidays with your company and had really enjoyed them and your company's efficiency. Both her and Robert wanted me to have a 'positive' experience abroad and, because you are a family firm, she felt that we would all be well looked after, which was definitely the case.
I was also 'impressed' that you advertise in The Big Issue. To me, it showed that your company has a 'social conscience'.
Thank you for giving me such a wonderful experience of The Dolomites and for leading me to see if I can continue learning about watercolour painting, now that I have returned home. Something I would not have expected and is down, purely to Chris, his talent at teaching and his enthusiasm.
We wanted an introductory base to the Dolomites and we booked our time with Collett's as part of a longer holiday that we organised ourselves. The catered chalet was very good value for money, so helped our budget, and the information and route maps etc available in English was very useful.
We were recommended you by friends who stayed with you last year. We chose Collett's because it offered assistance in booking the hut to hut walk and we liked the idea of getting help with planning our own itineraries for day walks. We also very much enjoyed the organized walks. Kelly was extremely helpful and friendly in going over our hut to hut experience. We loved that part of the trip.
We had a week in Chalet Verena with 2 children aged 11 & 9 in August 2014. We loved the flexibility to go out as a family, or in a larger group, the chance to meet the other guests and their children (Jenga is very competitive, and a surprisingly good spectator sport!). The staff were outstanding - engaged, informed, extremely enthusiastic and full of excellent tips, ideas and anecdotes. A first class, really friendly holiday.
Spent a good week at Chalet Verena, Corvara with our ten year old son. Scenery stunning (apart from when cloud was down). First trip with Colletts and especially liked the freedom to choose a led walk (several on offer each day) or do our own thing. Lots of other children there, which was good. Staff plentiful, helpful and enthusiastic. Chalet very comfortable and quiet (although very central in village).
This is our second time at Collett's. We spoke to people on their first trip who were bowled over by their experiences. As a small company, it offers a more personalised approach as well as high standards of service. The organised walks allow people of various fitness the opportunity to achieve more then they thought they would achieve, whilst affording those with experience the opportunity to walk or via ferrata independently. Your staff are friendly, approachable and always willing to help.
We had heard from other walkers than you were specialists in the Dolomites and we particularly like this area. Also attracted by the more informal nature of the holiday and opportunities to vary activities. It was a different experience to other holiday companies. Liked the different options for accommodation too.
We thought all of the staff at chalet Angelo were extremely helpful and knowledgeable and friendly and worked hard to give guests a good holiday. Liked the informal atmosphere in the chalet.
Amanda who drove us to corvara from venice airport was an exceptionally good driver and host.
This was our 5th holiday with Colletts and we have always had an excellent experience. We had parents with us and its a perfect holiday to share as there is a level which can suit all ages and abilities.
The staff were brilliant and the weather even perked up! Yes absolutely. The accommodation, food, wine and service was well worth the money.
A great team in Corvara, we stayed in the hotel but felt included at all times. The hotel staff could not have been more accommodating, we enjoyed being able to have a swim at the end of each day and the food was wonderful.
Enjoyed all the walks although the climb back up to the hotel and chalet was hard at the end of a days walking!
Beautiful location and a return visit is us a must for us.The whole trip was very smooth, well organised and enjoyable from start to finish.
Yes, it was such a well planned 5 day hut to hut walk that we thoroughly enjoyed. We didn't get to see much of Colletts as we did a hut to hut...maybe having more hosted chalets as part of hut to hut route would be good thing as staff we met were so exceptionally polite and helpful and friendly...obviously enjoying their work...they were a joy to be amongst.
The staff were always extremely helpful and thinking on their feet for you. We had an amazing time and the staff were fantastic. The flexible set-up is perfect for families with children of different abilities.
Just back from a week at Chalet Verena in Corvara (2 - 9 Aug)
Many thanks to everyone for a fantastic time. All the staff were great, especially Penny and Nial. Good was great and all the guests felt like friends immediatley. Our second visit with Colletts and already thinking about number three.
Cannot praise the operation enough.
Thanks to all.
Andrew and Sandra Wright
Because wanted a flexible activity holiday and initially impressed with your website, followed by the helpfulness of your staff on the telephone during my initial enquiry! Overall the genuine enthusiasm and commitment of all the staff at Chalet Verena was exemplary.
The staff was outstanding, starting from Penny and all the other younger and equally enthusiastic guides. Organized, efficient, knowledgeable and friendly. The food was superb, only one menu, but different every day and mindful of special requests.
Fantastic holiday in a beautiful part of the world great food and super staff. What more could you wish for, apart from more time to be there!
Cheers until next year Nick
Your brochures the best we have ever come across. We sometimes read it when we aren't even considering a holiday! Although we have been to Haus Valantin on a number of occasions and know the ropes, your young people could not have been more helpful and keen to ensure we hadn't forgotten anything. The meals are generally of a very high standard at Haus Valantin. The breakfast could be improved with a little more variety and choice of pastries.
We love the mountain walking in the Dolomites. Having been there on a number of occasions we know many of the walks and are delighted that your staff always have excellent suggestions when we want to vary our itinerary.
In our experience you are by far the best walking holiday company and we feel completely satisfied. Your young people are a credit to themselves and to Colletts. Haus Valantin is outstanding as a base for walking in the Dolomites and we really appreciate the quality of your operation.
We did not participate in any of the organised walks but made use of the itineraries to give us ideas to formulate our own routes using the excellent ski lifts to get us as high as possible.When we did ask for help in planning the staff could not have been more helpful and were very knowledgable.We attended a wildflower talk by Graham and it was excellent.
We would like to pay tribute to all the staff at Chalet Verena for making our holiday so very enjoyable.Nothing was too much trouble for them.
I haven't encountered a similar company in my searches offering guided or self-guided walks with a choice of chalet or hotel accommodation and knowledgable staff. Plus Colletts was so highly rated by previous customers. Fabulous holiday!
Much valued the variety on offer and the ability to change my mind to fit in with weather, fatigue and the amount of wine consumed etc. I wanted to visit the Dolomites, which I don't know well, and your format seemed ideally suited to the area. But also, I wanted the flexibility to please myself, choosing strenuous or easy days as the mood took me. Just that I had a great holiday, the staff were brilliant, and I met a great group of interesting and varied people. Many thanks.
All staff very knowledgeable and friendly. Really enjoyed our two walks with you and look forward to returning in the future. We think you have a great formula for excellent walking holidays with like minded people. We look forward to joining you for a ski holiday sometime in the future.
Catrin and the team at Chalet Angelo were excellent. Extremely helpful and friendly with nothing too much trouble for them. A great atmosphere in the chalet. Thank you
General internet search helped narrow the search. Rhi was excellent and patient in helping me understand the holiday and answering lots of questions. Amazing holiday. The team at Chalet Angelo were truly excellent. Staying at the Panorama was heaven!
Really enjoyed Office Hour and without it we may not have tried some of the walks - so thanks to the guys especially in Chalet Angelo for their time and enthusiasm. We have friends who have holidayed with Collett's and recommended them to us. So, as we both love the mountains and walking, we decided to give it a try, and were not disappointed. As I mentioned before, without the guided walks we wouldn't have seen or done as much walking or got the variety.
First saw advert in Trail magazine many years ago and have been highly recommended by friends since. The whole Angelo team were fantastic ambassadors for Collett's.....nothing was too much trouble, they made us feel very welcome when we arrived and very sad to leave. Great food, enjoyable company and superb walking.....possibly one of the best holidays we have ever had! We will definitely be back.
We did the hut-to-hut tour and all the hotels and one hut we stayed in were excellent apart from the hotel in Ortisei which felt a little tired. Really well organised holiday and all the staff were really helpful. The hotel Panorama in Corvara was excellent.
Chalet Angelo, had an amazing time. Food was awesome, wine was lovely really drinkable. The staff are really friendly and very helpful. Did via Ferrata all week, some great advice given. We simply had the most wonderful week.
Many Thanks Colletts.
We felt the pre-departure advice was very helpful. We received excellent advice about including Venice in our trip, and found the hotel recommendation and reservation service very useful. It was superb not to be tied to a particular arrival and departure day- very refreshing to have such flexibility in a holiday company.
Very friendly and helpful when we made initial phone contact. We didn't know where to go in the Dolomites and, after much internet searching, it seemed to us that Colletts was a specialist company that would get us to the type of place we wanted to be! Also, we needed flexible arrival and departures days.
I cannot fault the Verena staff following a problematic flight and delay Emily the resort manager and penny and her staff could not have been more helpful and welcoming I would not hesitate to use Colletts again and that is solely due to the excellent staff awareness and commitment and more importantly there personal touch. All the staff that led walks were brilliant with good knowledge and provided very enjoyable days no matter what the weather.
We chose Colletts to allow us the flexibility and to get the most varied holiday we could. During our stay the staff made this possible giving us ideas and help during office hour and just in general conversation we would like to thank both Emily, Penny and all the staff without exception for all there help they truly made our holiday and are a credit to Colletts.
Fabulous food - probably ate too much, just as well there was so much to do during the day. Complimentary wine also good standard - very quoffable. Your staff are quite simply brilliant. They clearly like people and mix well with everyone. I wish we had had time to take more of the organised walks with them. And that's a great idea, too. Well done, Colletts.
Just got back from a week staying at the hotel panorama in corvara which you kindly organised for us. What a fabulous hotel- the service and food were faultless and I have no idea why it isn't 5 star. Exceptional experience so much so we have already decided to book again with you for next year. Even though we didnt take part in any of the excursions you organised via pensione angelo, please pass our thanks on to mark who made us feel very welcome when we arrived. We did some wonderful climbing and walking and would recommend the area and your company in a heartbeat.
Thank you again
With much appreciation
Pefect holiday for a group of old guys with a wide range of physical abilities(dodgy knees, ankles & backs!) but a common love of great mountains.
We had a super holiday. The mixing with like minded people was great. Being able to make tea/coffee whenever we wanted was excellent as was the cake!
Could not believe how welcoming and happy the staff and other guests were. Felt at home straight away and all questions welcomed. Your staff could not be more help full even when we met them out on on there day off, they treated us like friends! We feel it was our best holiday ever!
Staff took great care to introduce themselves, show me round and provide information. The staff were all very enthusiastic and took great care to make sure that I had a number of suggestions and all the information needed for the next day. I had a wonderful time and was very impressed with the helpful and enthusiastic staff. They made the whole experience from transfer in, through a week of hospitality and activities, and to the transfer out, very enjoyable and memorable. I would love to come again.
2 years ago I was searching for a Dolomites wildflower guide and stumbled across you online. We had a few days open before a hut-to-hut hike starting from Bolzano, and I'd always wanted to try Via Ferrata. After those days in the Dolomites, my husband promised me we could return. So we did this year - and will again, I hope. And what price could be put on the fellowship at Collett's?! We recommend it to our hiking friends as the best lodging in the most gorgeous mountains.
I think your staff at Verena are excellent, both helpful and knowledgeable. Penny, in particular, is a gem and you are lucky to have her! We had pretty dreadful weather for part of our week with you and she was unfailingly upbeat despite the cold and rain.
We were met and welcomed by Harriet who was charming and helpful-on a day that had been busy. We had a great time with you in the Picos last year. We wanted to visit and experience the Dolomites and have a go a Via Ferrata. Brilliant holiday outfit with a great personal touch. We loved again the ambiance in the chalet and mixing with a wide variety of people.
The help and advice from your staff before booking was excellent The staff at the chalet were also outstanding. Friendly, full of advice and information, always ready to chat. The food was also excellent. I'm not a great fan of 'continental' breakfast, maybe an option for a cooked breakfast? Could be pre-ordered and I wouldn't object to a supplement of a couple of extra euros for that. Also after a long day in the hills my 16 year old son could possibly have exercised the option of a little extra (ok and me). More substantial pud maybe, some cheese? But I don't think either of us could say we went hungry.
Car parking at HV is a bit tight, could maybe do with a little managing as to who needs to get out in the morning, leave keys in the office in case your car needs to be moved?
But still 5* - thanks to Claire's recommendations of the skiing, hope to be back in the winter!
My arrival was dealt with superbly by Danny and Nicole, who ensured I didn't go hungry when I turned up after everyone was out and were happy to fix me a sandwich after my long journey. They helped me with my bags, showed me my room and made sure I knew where everything was and how to use it. The food was consistently excellent over my entire stay and dinner itself was warm, homely and happy occasion after a hard day on the mountains. We never left a table hungry or without sufficient wine; the staff were attentive and accommodating and made cooking for so many look almost fun, even easy!!
My room was a little small but I do understand it was a single, however it was always kept clean by the staff.
In terms of preparing us and advising on activities, all the staff were organised and practical, happy to give tales on adventures undertaken that day, advice on potential adventures for tomorrow and happy to put you in touch with other patrons with similar interests to ensure no one was left out.
The entire team at Chalet Angelo were superb. I felt I got to know them all a bit for which I was especially glad, as I was travelling alone. Every one of the staff was friendly, enthusiastic, knowledgeable and great fun. They made you feel at home and basically like part of their family.
I would love to return and spend more time in Corvara
We arrived as dessert was being served to the guests, and we were very warmly greeted and allowed to take things to our room before having a lovely candlelight dinner in a separate part of the dining room. We very much enjoyed the guided walks with Kelly, Claire, and Will. But we also enjoyed doing a wildflower walk on our own, up from the lift opposite the chateau, and driving to Bolzano on the Wednesday to see the museum housing the "iceman" and to cross Gardena and Pordoi passes. My friend had friends who had hiked in the Dolomites for 30 years, so after we had reserved a bike and barge trip in the Loire Valley in France, we decided to go to the Dolomites. I googled hiking/Dolomites, and your website came up. It seemed like the perfect arrangement for us, and it was! It was a delightful trip, and I would certainly recommend Collett's to friends.
The staff in Corvara were friendly, welcoming and very helpful. Their enthusiasm and 'can do' attitude was a particular feature. Their advice was also essential as we mapped out walks we wanted to do.
All your staff were extremely friendly and easy to get on with. Its clear they all enjoy what they are doing - they were great company on the walks - say hi to them from us! Despite the slightly 'iffy' weather in the first half of the stay we had a fanatastic time managing to get 6 days good walking in out of a total of 8. Your staff contributed alot to our overall sense of satisfaction throughout - you have a good team and a good approach as an Agent, Well Done!
Penny or chalet host made so much effort to help make our stay perfect that she deserves a very special mention and the chef(tom?) under her direction also went well beyond expectations to accommodate us …. All in all a great crew lead by a truly impressive and inspirational individual who I would thoroughly recommend trying to hold onto. … She's a diamond
This holiday was booked for myself and my brother to celebrate my 50th birthday. It was my treat to myself. I can honestly say that this was the best holiday ever. The scenery and walking is fantastic but the holiday was made by your staff. They were more like friends and could not have made us felt more welcome or looked after. There was even an announcement and a "happy birthday" sing song to me before I left. The chalet was very well equipped, spotlessly clean and the food was fantastic. We particularly liked the home made cake every day! The office hour was relaxed and informative, all your guides clearly love the area and have a good knowledge about the walks. We did a mix of self guided and joined two organised walks. Nothing was a problem, there was no pressure to join in on organised walks and after returning from a self guided walk, everyone was interested in how our day had gone, where we had been etc. This was such a good holiday, I would return to Haus Valentin with Colletts in a flash. I have already recommended your company to everyone I know. We will definitely be back. Special thanks to Poppy who made our organised walks so much fun and also to Will, Claire, Henry, Kelly and Ed who all made our stay a really good one.
One of the big advantages of going with Collett's and having people with local knowledge available, is preventing those clients like my girlfriend and I from making mistakes. We are both experienced walkers and quite capable of devising itineraries for ourselves. One day we had a high level walk planned but your local representative advised against it because of snow still lying at altitude. He suggested two other routes thereby saving us from a potentially difficult situation.
The brochures had been very appealing for several years and the wildflower walks looked amazing, which they were. Although we never considered looking anywhere else, we saw some other walks advertised in the Sunday Times around the time we were considering booking, but decided that we would stick to our plan to book with Collets.
The 'family feel' was great - no pressure to do anything and information was freely available. We did at least 5 out of 7 possible Flower walks and returned on our own to one wallk a week later to see the difference in Flora which was also amazing.
Throughout our time in the Dolomites I kept thinking of friends at home who would enjoy that type of holiday. Thank you so much for a fantastic expereince.
We had been with you before to Italy (self catering) and when we realized the accommodation was in an authentic Spanish Hotel this was the decider. We do not want to go away to a foreign country without being exposed to the people of that country. The holiday was greatly enhanced by the enthusiasm attitude and knowledge of both Mike and Kelly (Diggle) who both went way beyond there remit to ensure we had a great holiday.
The opportunity to go on a walking holiday on my own which offered a variety of different grade guided walks in groups. Thank you to everyone who worked together to make my holiday so enjoyable. This was my first Collets Holiday but it won't be my last!
I was bringing a group of 13 people and we were all looked after brilliantly, as I and my wife would expect as a Collett's post-graduate. The other 11 were first timers and were amazed at everything. One person said I usually stay in 4 * accommodation but this beat that. The meals were the best I have known and this is my 14th time with Colletts. The whole group were delighted about the quality and presentation of the meals.
I have been coming nearly every year since the 'foot and mouth' epidemic in the UK and i don't think one can better the whole package that Colletts offer. I strayed last year and also went with another company which was cheaper but was not in the same class - you get what you pay for.
I'm off to Austria with Colletts this September and hope to try the Picos next year but I fear I'm pathologically fixated to the Dolomites and what Colletts offer and expect to be back to Corvara again. I keep passing the word around.
All walks were excellent. We especially enjoyed the walk just above Sella through the cow meadow and up to the waterfalls. Also the walk that started out just above the Hotel Panorama (the chairlift was not yet open) and ended up at at cross on the top. I'm sorry I do not remember the names of the walks, but these two were FANTASTIC!!! We have already passed on the Collett's information to friends, and you can be sure if our travel plans take us back to anywhere in Europe (from the US), we will be sure to add on an extra week in the Dolomites with Collett's!
Penny and the team were very welcoming and did a great job throughout stay. Nothing was too much trouble. Verena room was spacious with great storage and a fantastic view. Bathroom was excellent with a superb shower. Breakfast was plentiful, lunch baguettes very tasty. Thanks again to Penny and the team at Verena. Special mention for Michelle Nihal and Chris. We couldn't have been looked after any better. Always smiling and interested in ensuring we had a great holiday. We would never have considered paragliding without their interest and it was great. Chris was brilliant on our water colour day. He's a fab teacher.
Staff at chalet Angelo were exceptionally friendly and efficient. Nothing too much trouble. Altogether a fantastic week. We will be back and have recommended you to our friends and family. Thank you.
Viv Anthony was an excellent wildflower walk organiser, very knowledgeable and very caring. She always made sure that everyone was comfortable with the walks and always chose an excellent viewing point for our stops.
Came with a friend who had been with Colletts before. The holiday and Colletts surpassed my expectations - very happy to use Colletts again and will definitely recommend Colletts to fellow walkers.
First thing that came up when I googled "via ferrata" and "dolomites". But after I found the Collets website - it was quite a relief that everything was pretty much organised for me (never been to the Dolomites, so this was a bit of a reconnaissance mission). Food, airport transfers, accommodation, advice on walks and climbs - all arranged. This was the deal breaker - everything was in one place, so very convenient. Yes, definitely. I would never have known where to go or what to do and most places were still closed in Corvara, so I'd never have been able to find food without Colletts! Just to say again, the staff were unbelievable - from the minute John welcomed us to Chalet Angelo to the minute we bid farewell at the airport, they were a huge part of the success of the holiday. Food was good and punctual, nothing was a problem, there was a laid-back ("nothing is a problem" attitude but anyone who has ever had to organise anything knew that there was plenty going on in the background to make everything run smoothly). So a big thank you to the first class staff on the ground.
The standard of the Melodia Hotel exceeded our expectations by miles and we have had the good fortune to travel on a number of different continents.The people were amazingly friendly,the rooms were well appointed and maintained and the food was just incredible.Can't over state our satisfaction. We were literally the first guest of the summer season and therefore the "team" were still finding their feet,particularly the newer members,some of whom were honest enough to admit that there local knowledge was a little shallow.However the enthusiasm of the group was quite amazing and everyone seemed determined to ensure we had a good time.In reality we had a really incredible time ! It may be unfair to single out an indivdual for special mention however Ed (the baby of the team)went to some incredible lenghts to ensure that every expectation was met.His enthusiasm,good humour and ability to improvise made him an instant hit with our group.A very personalbe young man and a strong team player.
This our second holiday with Colletts, but first stay at Chalet Angelo. As per last year the team of people here were fantastic, so helpful, relaxed, fun and friendly. Again nothing was too much trouble and they really go beyond the call of duty. I have to particularly mention Flee who helped out in a time of need. The food was amazing-thanks Steve and Becky. Added entertainment on the day out 'non guiding' with Ben. Don't worry Ben I won't expand on that! Dan & Charlie were great too. All in all I can not recommend this Chalet and team highly enough. Thanks for a great holiday. Paula & John
Hi. I would like to thank all Colletts staff for a fantastic holiday experience just had in Arabba. Big thanks especially to Tom, Jo, Matt and Chris for looking after our group so well. As Tom drives us all back to Venice airport in the pouring rain, we are already discussing where to go with Colletts next year.
Many thanks, Nigel Pavey.
PS I took lots of great photos on holiday. What's the best way of showing them to you. I will be adding some to my Facebook page if that's any good.
We had not visited the Dolomites before and it looked a complicated ski area, therefore were impressed with the idea of having staff to organise the skiing. Also we love the idea of having an apartment, but meeting with other guests for dinner - it is a very flexible arrangement which suits us perfectly. Having breakfast delivered to the apartment was a lovely luxury, we could relax and did not have to go shopping.
We thoroughly enjoyed our stay and would not have ventured anyway near as far without the help of Tom, Matt, Chris and Jo. They made us feel very welcome, were friendly and polite and did a very good job. We usually go self catering and find our own way around new ski areas, so this was a real luxury which we really enjoyed. Thank you.
We went to all of the Office Hours and found them to be an excellent way of planning our skiing days, meeting and socialising with other guests, and sharing stories about our adventures. No question was unwelcome, and if the answer was not immediately apparent the staff would make sure they found what we wanted to know ASAP. By the end of Day 2 the staff felt more like good friends than staff! We cannot praise them highly enough.
The staff who went out with us on our daily skiing trips were absolutely brilliant - knowledgeable, flexible (in regard to changing plans/weather etc), endlessly patient and understanding, friendly, good sports (taking photos of us up mammoths and on top of the Marmolada) and always concious of the needs of their guests. Chris, Jo and Matt in particular were all stars! And they even put up with us at dinner too!
We had never skied or even visited the Dolomites before, and as it is such a vast region we felt it would be particularly useful to have the support of a team such as Collett's to show us around. We were dead right!
We don't usually book half board - but for this holiday it worked well and was well worth the extra cost.
The Collett's staff made this holiday for us. We went looking for stunning scenery and exhilarating skiing. We certainly got that, but the added bonus was in the people. It was almost sad to say goodbye as they had been our friends all week!
PS: The only one thing which would have added to the holiday… wi-fi in the apartment. But just a small thing really…
Thanks so much to the Colletts team in Chalet Verana, Corvara, for a great leg-burning, breath-taking, lung-busting, skin-tanning few days in the Dolomites. This was my first trip with Colletts, being more familiar with ski holidays from other operators. I was impressed with the relaxed but enthusiastic and encyclopaedic knowledge of the young team in place. So thanks to Moni, Gav, Ali, Harriett, Kelly, Cillian, Emma, Will, Laura and the rest. Hope to see you again soon.
What an outstanding bunch of young people the team at Haus Valentin are - nothing is too much trouble for them and they are so welcoming and put a lot of effort into getting to know the guests personally, which made us really feel at home.
They are most attentive, helpful, knowledgeable and fun to be with as well as very professional in their 'non-guiding' role when out snowshoeing.
It's obvious that a great deal of careful selection and training goes into having staff of this calibre and this is what makes Collett's stand out from the rest and gives us such memorable holidays. Thank you!
Looking forward now to booking another Collett's holiday (our tenth!) in the near future.
Best wishes for the New Year
Judith and Tom McInally
We all had a fantastic time, the accommodation, food and above all, the staff were outstanding. We cannot emphasise enough how warm, friendly and helpful the staff were, they really added so much to the enjoyment of our holiday. The wellness centre in the chalet was not a factor in booking but proved to be a huge bonus. We will definitely be returning.
The return transfer was particularly impressive. There had been snow and the roads were icy, especially into Arabba but I slept undisturbed all the way. Kate was a star making us all feel comfortable from the start. Harriet was also extremely helpful in organising the ski-hire. We were a party of 10, ranging in age from 8- 81 and skiing ability from absolute beginners to 'retired from skiing'. Collett's coped, giving us am unforgettable Xmas week. Thank you to everyone at Verena.
Dan (from Chalet Angelo) is one of the most genuinely kind and helpful people we have ever met! Top marks for his cheerfulness and enthusiasm. He is totally outstanding. He managed his ski tour day incredibly well. Top man!
I have holidayed with Colletts before (in summer and winter) so I knew that the service provided would be of top quality with regards to food, accommodation and ski itineraries.
We chose Colletts because we wanted good quality accommodation with the option for both organised events and do our own thing.
On behalf of the four of us in our party I would like to give a massive thank you to the entire team at Chalet Verena. Everything was fabulous. We could not have asked for a more friendly knowledgeable and professional team. Although not wishing to pick anyone out individually I would like to thank Henry for guiding us through the entire week and to Remy for the most brilliant tobogganing day ever.
Office hour was run very well and coped well with the varying conditions and required amendments to proposed activities. All staff were excellent and it almost seems unfair to pick any out but special mention must go to: Emma - organization/management. Will - enthusiasm. Jack - evrything - hospitality, enthusiasm, flexibility, patience.
Our 5th time holidaying in Arabba with Colletts! Another great holiday! Looking forward to the next. A great formula with excellent friendly staff!
What a fantastic holiday! And what a way to spend Christmas. Flee, Dan and the team are incredible....always welcoming and cheerful. Becky and Steve's Christmas dinner was magnificent and Charlie and Ben were the best guides...whoops! ...organisers ever!!!. It is without hesitation that I recommend this holiday to anyone. Nothing is too much trouble for these hand picked young people. Thank you SO much.
We returned about a week ago after our trip to "pension" Angelo in Corvara, we went over Christmas week and had the best time ever. The spa is a god send in the chalet and the staff are faultless. Charlie was an incredible host and deserves a knighthood, Ben was great fun and a real asset. Dan Flee Steve and Becky were all amazing hosts and such fun. Remy from Verena who guided us on a out day was also an absolute pleasure. All in all a fantastic holiday AGAIN from Colletts... HIGHLY RECOMMEND.
My wife, Sue and I have just returned from a superb holiday in Corvara staying for a second time at Chalet Verena. I want to record our thanks and appreciation to the staff who each made our stay memorable and very comfortable. In particular we would like to recognise Kate and John both of whom maintained the high qualities that Collett's require and who were tireless in their attention to the guests. Nothing was any trouble and always carried out with a smile. They were brilliant.
We have stayed in ski resorts for many years in hotels, self catering and catered chalets but I feel we have at last found our perfect venue in Chalet Verena with Collett's. Thank you to all at Verena for making our stay so special and we certainly look forward to our return later this year in March. Feel free to use this message as a testimonial if you wish. Thank you once again to all of you at the office and out in resort. Happy New Year.
While I ski my husband hikes. We had been returning to the same resorts where we knew the walking was as good as the skiing but wanted to find somewhere new. It was the attraction of having advice on routes and itineraries for walking and skiing and accompanied days if we chose, along with a recommendation from friends that made us chose Colletts.
The staff at Angelo were outstanding and made every effort to look after us both in the chalet and on the slopes, and did so very well, nothing was too much trouble and they worked very cohesively - We all commented on the recruitment process of the staff. The food was lovely, and the facilities at the chalet were very good. Our room (234) was perfect for our family of 4. We had a brilliant week and are looking forward to returning next year. Thank you.
Regular customer excellent customer support from pre-booking and throughout the whole experience. Staff are thoroughly hand picked to be friendly attentive and professional. They always take time to address customer needs and comfort and safety. As always they learn customer names and get to know the customers really well. there is no better holiday company!
I had a great time and felt completely safe and comfortable on my first solo holiday, considering that the staff are so much younger than the majority of guests, they engage really well with everyone and the atmosphere is very welcoming.
We enjoy Collett's holidays so much that we recommend them to everyone. Its a great set-up, especially for mixed ability families who all want to ski.
Overall, a great first experience of a winter holiday and really enjoyable for my two teenage children as well as well as for me (middle aged mum who has never done any winter sports before). Great selection of snowshoeing excursions and a chance to try cross country ski-ing which was really fun. We loved the warm hosted chalet (Haus Valentin) and thought the staff, accommodation and food were all excellent. The atmosphere in Haus Valentin is wonderfully welcoming. We will definitely return! We chose Early Bird week and thought this was very good value for money.
We know how you work and know it will be a relaxing holiday, staff superb, airport transport a major plus, great to know always people there to help.
Another fantastic week with Collett's. All the staff at Angelo were on top form and we felt at home from the start. Food was excellent and wine plentiful. What makes it special is the quality of the people you chose. Thanks!
We had a super time made all the more enjoyable by Henry and his team especially as we were the first guests for the new team. Well done to all and thank you very much for an excellent stay.
Having thoroughly enjoyed a Colletts holiday in the Dolomites our eight strong walking group decided to book Eastfield Lodge in Yorkshire in October for a very special birthday celebration. We couldn't have made a better decision! Vic, justifiably famous for his afternoon cakes, and Thurza offer everyone first class accomodation in Leyburn. Their delicious breakfasts certainly set us up each day! The rooms are very welcoming and comfortable. Jo was our host for the four days, enough to say that she is an incredible ambassador for Colletts. Her enthusiasm, friendliness and general approachable attitude meant that we felt as though we were part of a house party. Thanks to the whole Colletts team, a company that we recommend wholeheartedly whenever anyone is interested in walking breaks. We can only endorse all the other reviews!
We had a wonderful time staying in Val Badia at Haus Valentin. It was only a weeks stay but it seemed much longer because we met so many people, enjoyed the fantastic walks in a new and spectacular landscape and were challenged and excited with the via ferratas we completed! Such a unique experience and just what we needed to complete our 5 week holiday in Italy. Many thanks to the staff who were great fun to be with but also very supportive and caring. Thanks also to our host family for their warmth and wonderful meals.
Your enthusiastic and knowledgeable staff make the holiday - you have recruited absolute stars. I wanted to see the alpine flora in the Dolomites, but wanted a mix of self-guiding as an experienced botanist and joining group tours to share in others' experience. It worked very well , even with the mixed age ranges of the various guests. I think everyone found it a very rewarding experience, brought to life by the talented guides and chalet staff, who worked their (mountain) socks off to keep us on the paths, fed and watered, with genuine interest and good cheer.
Very good value, given the guides, hospitality and excellent food.
We had a fantastic time with Colletts in Corvara this September. They looked after us very well and we stayed in 2 beautiful self cater apartments at Chalet Bracun and Chalet Angelo. Would recommend this holiday to anyone who likes the idea of either doing their own self guided stuff, walks, via ferrata, climbing or would like to mix and match this with Colletts guided walking. The info on via ferrata was also very helpful and it was great to swap information with other folks staying at the Chalets. The standard of accomodation and hospitality provided was terrific. Thanks very much Sam in the UK and Emma and her team in Corvara you were all fab. We will be back. Kathie and Brian
My wife and I recently returned from a 10 day walking holiday based in Chalet Verena in Corvara.
I am writing to congratulate your team in Corvara for providing such a wonderful first experience of Collett's hospitality. From the initial reception on our arrival and throughout the 10 days the staff were a great team.
Monika and Gav were excellent hosts, their knowledge and care ensuring every guest got the best out of their holiday, were shining examples. Kelly's infectious enthusiasm for life, Patrick's quiet knowledge of the area together with the contributions from others based in Corvara all served to make it a great walking experience. Dave and Harriet's wonderful meals and the clean and spacious rooms all contributed to make it a holiday to remember.
Can you please convey our heartfelt thanks to all the team.
Best regards to all at Collett's
Graham and Carol Pettitt
Having just arrived back in the UK after a leisurely drive back from the Dolomites (Haus Valentin). We would like to thank everyone involved for a wonderful holiday. The Chalet, the hosts, the food, everything was excellent. We took a bit of a risk booking this holiday as, as a group, we have always hired a villa and self catered in the past. As it turned out we all thoroughly enjoyed ourselves and would not hesitate to book another Colletts holiday in the future.
Another excellent holiday in The Dolomites. Once again my ister and I stayed in sc in Pedraces (Chalet Andy). It was 2 years since I had been and it felt like 2 weeks! Staff and hosts at Haus Valentin were helpful, enthusiastic and informative as always. I found myself able to tackle harder walks than last time and the weather just got better and better. Special thanks to John for making WW1 interesting and to Mary to re-igniting my enthusiasm for painting. I will be back again sometime next year.....
Dolomites were always on our to do list, and your web site convinced us that your set up and attention to detail was for us. Thanks for making our holiday special.
I always wanted to walk in the Dolomites and decided it was now
or never as I am 73. I was greeted at Haus Valentin by a friendly Kate who settled me in. Gave me information about next day as I arrived on a Wednesday, staff day off. Meals were very good and plentiful. Colletts seemed a good choice as there is a variety of walks available. I had a great holiday. Staff at Haus Valentin were excellant. Nothing was too much trouble for them.From start to finish an excellant holiday.
The staff were very enthusiastic and if they hadn't personally done the walk/ via ferrata - they got somebody else to talk to you. They approached us - which was great - rather than us having to seek them out. Great staff with a great attitude and pride in their work led to us having a great holiday!
The Colletts staff and the hotel staff were outstanding and made the holiday a great success for us. I would definitely recommend Collett's. I can't say enough good things about the staff. The formula suits us very well, where you can stay with the group or do something quite different (we went horseriding and canyoning while we were there).
Looking forward to coming back again!
You came up quickly on the website page. Most of all though when I rang you was the excellent quality of your greeting; your knowledge and friendliness. I made my mind up immediately following this conversation. I also want to congratulate you on the quality of your staff in the Pyrenees. Tom, Jo, Sam and Cat were excellent. Friendly, intelligent, humorous and knowledgeable. They made the holiday.
I selected Collett's simply based on an internet search. But right from the first contacts, it was clear that I made an excellent choice ! While I can principally for walking the range of choice on offer was excellent. I tried both the watercolour painting and took part in a number of WWI walks/talks. These made my stay a particularly rewarding one and added a special extra to the stay - my thanks and congratulations to Mary and John for their excellent contribution. In addition, the balance between organised walks and individual walking was just right. I really appreciated that efforts made to accommodate guests with transport and walking arrangments and to find alternatives when weather/lack of numbers required changes to the programme. My warm thanks and congratulations to everyone including the staff in the office, all the hosts and walk organisers at Chalet Angelo, the transfer drivers and those providing the extra WWI/painting dimension. Everyone without exception was excellent - exceptionally friendly, helpful, hospitable and very professional and hard working. All involved went that went extra mile to make guests feel welcome and to ensure that they had a great holiday. Collett's clearly has a winning formula when it comes both to organisation and to recruiting and training people ! All in all it was a superb holiday thanks to all those involved - I would certainly book again !
We have uses Colletts before and enjoy the professionalism of a well organised company. We know we can rely on Colletts, and you proved this when we had accommodation problems with a quick and painless solution.
We have used you before and appreciated the support and the flexibility it gives us of guided and self-guided. We fancied a bit of luxury and went for catered chalet rather than the usual self catering! I was really impressed by the enthusiasm, humour and knowledge of the staff in the chalet. Also how approachable and cheerful they were. I am already planning to return with my family in possibly 2 years time, I think they will be good role model for my boys and open there eyes to the possibility of working abroad in years to come. Maybe even for colletts!!
We had a fabulous holiday in Corvara last year and wanted to do some more high level walks and Via Ferrata. We like the company and the staff employed in resort are excellent. We've recommended you to many friends and have booked skiing again for New Year! We'd definitely book with Collett's at other locations. We haven't decided where to go next!
The choice of self guided walks which allows us to walk at our own pace. Been given lots of information and maps at office hours made us more confident being independent. We looked at various other walking holidays but Colletts seem as though they matched what we wanted. it was the first time we have been on a holiday of this kind. It fit the bill for us and we will be back.
This was the first time we had been on a walking holiday and the experience will not be forgotten. The location and accommodation were first class, and the owners of the chalet and the Collett's chalet staff were all helpful, polite and a good laugh. Nice bunch of people.
Many thanks for a great holiday.
Used google to find Colletts. Choice of different level of organised walks was appealing. Looked like friendly helpful trustworthy company. Phone contact with office very helpful. We had an excellent holiday in the Pyrenees. We look forward to our skiing holiday with you in January. Thank you.
When I first located Collett's through the internet I had two enquiry calls - one with Rhian and one with Phil. Both were very helpful as I was quite tentative about whether it would be suitable for the four of us - with my two teenage girls 15 and 19. We flew into Asturias (our choice as the second of our weeks was in Oviedo) mid-afternoon and arrived about 6.30pm. Tom met us straight away and took us to our two lovely rooms on the first floor. It was so welcoming and straight forward. And then downstairs for first office hour and a beer. I appreciated Tom coming up to the bar to get the drinks!
I wouldn't alter at all-it worked really well for our week. We enjoyed being able to talk over the day and discuss the next walks; particularly appreciated the flexibility at the end of our week when there were few of us and our suggestions were listened to by Tom, Sarah, Rick and Dom and led to an altered and brilliant day. For our week the mix of walks and the groups worked really well.
On the Wednesday we went canoeing in Panes and appreciated Tom's help with this and booking.
Keep the good standard! I was looking for a holiday that would combine with a week based in Oviedo exploring the beaches and Asturias. I came across mention of the Picos and walking in a Guardian article and googled for walking holidays. Colletts appeared early on and given your base not far from me in Cambridge I made the first phone call and was impressed.
My wife and i had a wonderful week in the picos mountains. your staff together with the hotel and bar staff were warm and friendly and made us feel at home.our thanks to you all for a great week - please say hello to your resort staff ric tom dom and sarah the next time you see them and say hi from Pauline and Barry Cronin
We had a fantastic time - the staff, in particular, made the whole experience so much more enjoyable. Even though we generally didn't participate in the group walks, we appreciated the advice and route laminates. Thank you to everyone.
Colletts ticked all the boxes enabling a combination of independence and support, important when walking/climbing with children. Enabled us to be flexible depending on what we found to be a range of abilities within our group. We were very impressed with the staff at the chalet, who made us extremely welcome and created a relaxed 'home from home' experience.
Google search , followed by phone call. Great first call , felt I was talking to an independent and knowledgable travel company . Loved the flexibility it gave us ; the ability to feel that we were not being herded on a tourist track , that we were achieving something , yet we still didn't have to navigate and had the security of knowing that their was a team behind it all. Yes - great . We were unsure prior to going whether it would rally suit our 3 boys aged11,10 and7 and hence whether we'd make the most of it . In fact it turned out really well - with an added bonus of us all getting to meet new people and the kids making new friends slightly older than you might expect!! But really your staff are the prize - confident, well rounded but not over bearing; interesting and interested . Not an everyday find . A special mention to kat and Sam who are welcome to pop round for a cup of tea whenever they want - although no mountains in east finchley I'm afraid ! We can do the tube though if that helps .
Many thanks to Sarah, Ric, Tom and Dom in the Picos de Europa for making our first hiking holiday so enjoyable and special. We enjoyed the wide variety and ranges of walks on offer. We were looking for something different and liked the idea of organised walks. Seeing as this was our first hiking holiday we did not know what to expect and this holiday easily surpassed our expectations. We were in the self-catering Ojedo apartments, which was first-class and we also enjoyed the use of the pool, particularly after a long walk.
Big thanks are owed especially to Rory, who drove us safely and professionally, and in a most friendly way to Corvara. Also Gemma and Rose made us especially welcome on our arrival at the chalet. All staff came and introduced themselves to all our family, and made us welcome. Thank you also for the prosecco which was presented to us on our arrival for our 25th Wedding anniversary. Thank you for remembering. A big Thank you to John and Steph, for serving such good food and good hospitality with a heart. It was evident to us that all the staff loved the outdoors, and that came over as well as their ability to deliver hospitality so well.
The chalet experience was new to us, also location as this was our first time in Italy. the initialy enquiry was dealt with well. with a human touch as opposed to a corporate touch. And also their ability to deal positively with all the variables involved in taking a family of adults and teenagers on holiday. In my experience, Not many companies do this as well as Collett's.
An enourmous thank you to all. Every single aspect of this holiday was run so well. I would definitely recommend to friends, and without a doubt we will be back. And thank you for the laughs we had. All good genuine fun.
From the moment we arrived in Italy the Colletts team made us feel at home. The staff at Verena were amazing and food was excellent (I probably would have licked the plate clean if we weren't in polite company).
Corvara was perfect, excellent location for a variety of activities and great transport links to other areas of Alta Badia.
We loved the communal dining set up, anyone who is worried about having to make polite conversation at dinner, don't worry! We chatted to a variety of different people of ages and backgrounds, but everyone shared a common love of the outdoors and walking. It was great planning the next days activities during office hour and hearing about everyone's adventures over dinner. And boy are there a lot of activities on offer; walking, Via Ferata, Mountain Biking, historical walks, not to mention relaxing in the many rifugios. Despite reading that Italy is busy in August we found most of the many well marked trails almost empty (unless you're near a refugio when it gets a bit more lively). The Colletts Ideas and Information files gave us a great idea of different walks in the area and gave us the confidence to head out on our own.
We are totally in love with Corvara and the Dolomites and would love to go back with Colletts again.
Outstanding seems an odd word to me .I have booked I think four times with Colletts because of eveything you do which says enough. I have found that even when things do not go as we would wish Colletts will find a way to sort it. We would not consider looking any where else and only wish I had more time to try other destinations. I use several examples of how Colletts have performed whenever I discuss fantastic customer service.
Every trip I have another story.
We chose Collett's because it perfectly met our needs when travelling to a new holiday destination carrying out activities of this kind. We had a fabulous holiday and only wish that we had booked to stay longer as we would have liked to have done the para-gliding and white water rafting, as well as higher grade via ferratas.
We had an outstanding holiday with Colletts in 2012, staying for 10 days in Corvara. Including a week in Corvara as part of our summer holiday was by far the popular choice for out teenage children.
The whole family really enjoyed the holiday in the Dolomites again this year, the climb up the South West Ridge of Marmolada being a particular highlight.
The whole of the Chalet Verena staff were very welcoming and helpful and worked hard to ensure all of the guests had a great holiday. It was also lovely to catch up with Emma and George again, both also worked hard to make sure we all had a great holiday.
Please pass on the thanks of the Heron family to all your staff for helping us have another fantastic trip to the Dolomites.
I am sure we will be back again!
Unlike many of the 'bigger' tour operators /holiday companies you describe the type of holiday and accommodation exactly as it is, which is a refreshing change. You never try to mislead the potential customer and therefore your customers get exactly what it says on the tin. It is precisely this honest approach which has made us come back for more this summer, with our family, and recommend to friends who holidayed with you earlier this year and thoroughly enjoyed the whole experience. Just one minor point - Corvara to Chalet Angelo is a bit more than 10 minutes ( unless you are Usain Bolt) but at least it helps get you fit for the walks!
We were welcomed with a nice cuppa and sat drinking this on the balcony with fantastic mountain views, chatting to one of the walk organisers. Everything was ready for us and the self catering apartment was very nice, clean and comfortable. Spacious and comfortable accommodation. Meals were good and hearty which is just what you need after a walk/climb. You did not go hungry and the free wine was most welcome and a nice touch.
Office Hour is a lovely idea to have an hour or so to have a drink and a chat with other guests about their adventures etc and to have the walk organisers available to answer questions about other walks and Via Ferratas. It is so refreshing not to be treated as children when it comes to doing something where there is an element of risk - you have got it right!
Just our thanks for a wonderful experience again. Every one of our family group had a great time and we can't wait to return.
Keep doing what you are doing - we will certainly recommend you to anyone we know who is interested in this type of holiday.
We had been in 2011 to the Dolomites and such a good company to go with so we decided on Pyreenees. Please do thank Jo, Cat, Tom and Sam for making our holiday amazing.
We stayed in a family group in Hotel Sabocos in Panticosa. Lovely village, lovely hotel, lovely walks and best of all, Collett's team, Tom, Jo, Cat and Sam: really nice people with great local knowledge. All the other guests we spoke to seemed to be as pleased as we were. The option of organised walks or self-guiding gives plenty of scope, and the loan of maps is very helpful. There is no annoying hard-sell of extras, but the team helped us to find the extra trips we asked for. I would definitely recommend both Colletts and the Hotel Sabocos.
Many thanks for a wonderful trip to the Pyrenees. We only stayed a week, doing hard walks every day, and felt exhausted when we came home. Next year we will try 2 weeks and have a few lazy days in between the hard ones.
Collett's has the finest holiday brochure we have ever seen and it would b impossible to improve it. Great website and easy to manoeuvre. From being met at the airport by the charming Jack, to arriving at the resort and being warmly welcomed and settled in, we could not have asked for anything more. We were again delighted with Haus Valantin and the warm and friendly atmosphere there. The food was a delight. What a great service you provide. Whether we planned our own route with the hello of your enthusiastic and willing staff or joined a guided walk we could not have received a better service. As we only stayed for 6 days on this occasion we didn't do a via ferrata as we wanted to maximise our time for walking. The staff always made it clear that we were responsible for our own safety on the mountains and that is how it should be. We went with Colletts for the first time last year and we were enormously impressed from start to finish with your organisation. We would not consider a walking holiday in your area of operation with any other company. We would like to congratulate you on you recruitment and training policy. The young people you employ are a great credit to Colletts, full of enthusiasm and as helpful as they can be. They are wonderful ambassadors for you and made our holiday.
We had previously stayed in one of your self catering apartments in Arabba and enjoyed your style. The atmosphere in the chalet and the attitude of your staff was absolutely outstanding. Thank you for a lovely holiday.
I was impressed with the local knowledge of the person dealing with my e-mail enquiries. Also, with the friendly and efficient manner in which my phone calls were dealt with. I was given a friendly welcome from Jack who after providing some much needed refreshment completed the paperwork speedily and efficiently. He even carried my bag up to my room! A very good first impression. Office hour was a great way to meet others and felt very much a social occasion. The team were always willing and able to answer queries and adapt to the needs or desires of group. I found it on a google search and it sounded like the kind of holiday I would enjoy. I liked the idea that it was not prescriptive and you could choose activities each day depending on how you felt or on what was being offered. I also liked the fact that you could arrive and depart on any day of your choice and stay as long as you wished.
I can't praise the staff at Haus Valentin highly enough. They are a great team and were always friendly, approachable and extremely efficient. I must also give a mention to the superb chef at Haus Valentin. Every night was something different but every dish was delicious. In my opinion Colletts have a winning formula and I will be recommending you to my friends.
If there were more stars I would add them! A brilliant holiday in the chalet in Badia - the BEST sunset on the dolomites massif view from the balcony. The staff were AMAZING - the guided walks and the flexibility and helpfulness of the staff just perfect. Cannot recommend Colletts enough and have spoken to all my friends about how BRILLIANT this company is. We will be back next year!
The accommodation, your staff, the location and, finally, the weather combined to make it a most memorable time. Hotel Panorama was everything we had been promised: the staff continue to be outstanding and make it what it is; the food was fabulous and we had to pace ourselves most evenings! Thank goodness we were out on the mountains every day to walk it all off.
Finally, your team in Chalet Angelo was terrific and had just the right temperament, enthusiasm, style and understanding to allow us to enjoy our holiday to the full.
Please pass on our thanks to them all and to you for a great holiday.
The walking was generally of a more strenuous level than that in the Dolomites given the same grade; some easier options would have been good, but they may not exist of course. The team of Jo, Tom, Cat and Sam was beyond outstanding, friendly, personable, professional, knowledgable and mature beyond their years.
It's always nice to be remembered and recognised on the phone when enquiring and booking and the office staff didn't fail to impress, as ever. We understand that you are looking to expand into Austria and Andalucia, so beyond that we would only add maybe the Highlands of Scotland for long weekend breaks.
We came skiing with Collett's to Corvara this year on the recommendation of a friend and returned for summer mountain walking. It was nice to have someone guiding the walks. We loved the informal and very sociable nature of this kind of holiday and found the staff on both occasions very friendly and helpful.
WE can not single out any staff we encountered during our stay, all were outstanding in their delivery and at all times nothing was too much. Back a week and have already booked a ski week in 2014!
We found staying at Chalet Verena very relaxing. We found all the staff to be pleasant, helpful and knowledgeable. The meal, bar and office hour arrangements fully suited our requirements. When I was unfortunately ill for a couple of days the staff could not have been more helpul. We would happily book again and recommend you to friends.
The Verena team were superb possibly the best we've experienced. The quality and variety of the food was brilliant. Alice's cooking is legendary but the boys in Verena would give her a run for her money! We mostly did our own thing but the staff were very helpful in helping us to organise hut stays and give the wisdom needed concerning conditions in the high mountain. They were very encouraging and showed genuine interest in what we were doing. This all made for good relationships between us and helped us to get to know each other a bit better.
We did a couple of accompanied walks and several self-guided walks. We enjoyed them all. The guided walks were at an appropriate pace and it was lovely to stop for a picnic and spend time gazing at the views. The food was solid home cooking but lacked fresh vegetables and fresh fruit. We were delighted with the accommodation - 2 single rooms which were spacious, bright, lovely bathrooms and balconies. So often single rooms are little more than cupboards so the rooms at Chalet Haus Valentin certainly exceeded our expectations.
My mother initially chose it for the flower and painting walks and because she felt it would be an ideal holiday for an older single person travelling alone. I decided to join her, and it worked well as she could do her painting while I did some walking. She also joined the group for a couple of walks and managed exceedingly well.
It was a wonderful holiday - the views from the balcony were amazing, the chalet extremely comfortable and the staff without exception were friendly, enthusiastic, delightful people.
We were very pleased and pleasantly surprised with the whole operation given we selected Collett's from Australia without recommendation. We would like to thank Collett's and all their staff for a most enjoyable weeks stay at Hotel Sabocos in the Pyrenees and excellent mountain walking. With a special thanks to the walk organisers Tom, Jo, Sam, and Kat, well done. We would highly recommend Collett's Mountain Holidays.
Another fantastic week in Corvara. Just can't praise staff enough for their enthusiatic appreciation of all guests in the chalet. That, the wonderful food and heartwarming wine made the whole week a heady experience before we even got out on the via ferratae. Just sent for the winter brochure!
I am just writing to say that we had a really great holiday week with your company in the Picos. The accommodation (Ojedo) was excellent, company interesting, and the walking tremendous. I am emailing really though to say what a fantastic team you have working there. I would like to ask that you pass on this email to say a big 'Thank you' to Rick, Dom, Sarah and Tom for their enthusiasm (Rick + Sarah), interest and patience (Tom), mischievous sense of humour (Dom) and general helpfulness (everyone). A special thank you to Tom for accompanying us on the excursion to the Cares Gorge, as he had to put up with just us for the day. A special thank you also to Rick for looking after me on our first day when I was finding the heat really difficult to cope with. Thanks also for the delicious cherries!
I can see why so many people repeat a Colletts holiday, and we may well consider this ourselves.
We have been away with you before and value your knowledge of the area and routes - especially given the poor reliability of the Spanish maps! We also appreciate your assistance with finding a good apartment which was the original reason we went with you to the Dolomites. This was our fifth time with Colletts and it is great to be able to rely on the quality of your service and staff. Thankyou for a great holiday.
Collett's is an outstanding provider of mountain holidays in a most beautiful part of the world! During our Col de Bos Via Ferrata climb, Bob lost his hire-car keys. What could have been a crisis was defused because of the effective action of Emily, Emma and George who managed to get in touch with Avis and work out what we needed to do. They also met the Avis representative to arrange for the car to be moved from the car park. Viv remembered where to find the relevant information that was required, Hannah made sure we had a lift back to Angelo from Lagazoi, Gary booked us in on the shuttle to Venice and made sure that all the other passengers were aware of what we needed to do on the way. He even found out where the Avis outlet was in Belluno and took us there to pick up our replacement car for the final lap of the journey to Venice. All in all, we were able to rely on remarkable service from a team of dedicated people for whom nothing was too much trouble. Thank you so very much.
Stayed with you before and always had a good time. We like the informality and the general atmosphere. Your staff are always enthusiastic and intelligent (unlike most holiday "reps") and seem to genuinely enjoy the company of the guests. It's Office Hour that really makes the holiday. We were doing via ferrata and the staff introduced us to another couple who were considering the same route. Please pass on a special thanks to Rich Manterfield for keeping us informed via email of the VF routes availability and his suggestions of new routes for us to try. This allowed us to plan a little before we arrived.
Lovely staff again this year. "Camera man Sam" very knowledgeable. We walked with Cam, Ali/Gemma, Rick & Laura - all excellent. Special thanks to Rick for keeping an eye on us "oldies" on a hard graded walk. Incidentally, the people who originally recommended us to Collett's were here at the same time, as were a group we recommended Collett's to...
Office Hour was excellent to help decide what we were going to do, helping us make up our minds which walk we would prefer. All the staff were friendly and very knowledgeable during Office Hour but I thought Cam stood out for making a real effort to go around talking to people and making sure they were included if they wanted to be. We joined 3 guided walks which we really enjoyed - the itineraries were great with some amazing views, shared with really nice people. In all 3 cases your staff were excellent although this time I would pick out Rick as being outstanding. His mountain knowledge, experience and enthusiam for the mountains was amazing but he was also able to talk to all of us about a range of different subjects and made the walk more enjoyable by being able to give us some history of the area (e.g. the mountain which is shorter than it was thanks to the Austrians blowing its top off). We've been on several Collett's holidays before and have always enjoyed them - we really like the whole set up with the opportunity to join group activities or do our own thing, the information files, the sociable evenings, the great food and flowing wine.
Collett's offer exactly what I am looking for! Catered Chalets are perfect for single travellers (no sitting on a lone table over dinner in an impersonal hotel) and very few other companies offer this. After travelling with Colletts once, I made the very easy decision to travel with you again, and again, and again! Your staff are always amazing, and I think that you have got the magic touch!
Thank you again, for an amazing holiday! As soon as the flights are available for next summer I'll be in touch!
Really enjoyed our time with Collett's and wouldn't hesitate to recommend to others or return ourselves! We are currently looking at the winter holidays, even though I have never done anything in the winter as I know Collett's will make it an enjoyable experience.
We had a truly wonderful holiday; a real adventure. The location (Corvara) was fabulous and we loved the variety of experience that was on offer. The staff were excellent and we were made very welcome. Particular praise goes to Steph and John for the delicious evening meals-the quality surpassed our expectations. Thought the honesty bar and the packed lunches were a great idea. We found Office Hour really helpful and we enjoyed both guided and self guided activities. Overall, a memorable and very enjoyable holiday.
We were contacted while on our way asking for our time of arrival which was very helpful. Tom met us at Hotel Sabocos and escorted us to our apartment and even helped remove a car park barrier to enable us to get our car and bike rack in! It was nice that the Collett's staff appreciated we wanted longer/quicker walks (in addition to some of the other guests) and changed the itinerary to accommodate us. Tom and Jo in particular were extremely interesting and engaging, making a big effort to ensure that everyone enjoyed the walks, and really made the holiday a big success. Both of them were excellent with our teenagers.
Office Hour is a very good idea, and one of the reasons that we'd return to Colletts. I've also recommended Colletts to friends, due to the flexibility that you provide. We'd been to the Dolomites before, and liked the format. This year, we had a wedding in Toulouse and decided to try Colletts in the Pyrenees. Thanks for a great Holiday.
We thoroughly enjoyed our holiday in the Dolomites and had been wanting to explore the Picos for some time. The routes were very well explained, maps and reference books of all areas were freely available. The exchange of ideas and experiences and suggestions on where to eat or visit were invaluable and made for a very busy and sociable hour indeed. Each walk we did over six days was different in the area it covered, the distance it covered, the altitude we climbed and even the type of terrain and path were varied. We like the freedom of choosing when to arrive, how long to stay and the fact that we could have self catering with a pool. We were very impressed with all the staff in both locations.
Office Hour is a very social and enjoyable part of the holiday - great to talk to the other guests about what they have done and are planning (over a beer or glass of wine). The Colletts team were only too happy to help, either with walk recommendations or to pass on local knowledge eg the best rifugios or coffee shops for tea / cake / strudel! A very enjoyable holiday, active but relaxing.
A special mention regarding Sam and Joanna who were extremely helpful in so many ways - very thoughtful and nothing was too much trouble. I very much enjoyed Cottett's flexible choice of activities. Thank you all so much, we had a marvellous holiday in the mountains looking at the wild flowers with very comfortable self catering accommodation. Next year in the Dolomites .........
WE can not single out any staff we encountered during our stay, all were outstanding in their delivery and at all times nothing was too much. Back a week and have already booked a ski week in 2014!
I had been on two Collett's skiing holidays before and found the company/staff to be first class compared with other players in the marketplace. I was keen to see the area in the summer and knew that Collett's are specialists in summer walking in the Dolomites. The staff appear to be happy in their work and don't feel abused by the company (other companies treat their staff badly) - thus creating a positive atmosphere.
On booking the holiday it was so helpful to speak to someone who clearly knew the locations and activities first hand, who was quick to grasp my situation and willing to take trouble to ensure the best possible holiday. The chance to enjoy wonderful walking, mountain scenery and flowers in an amazing location. Your brochure and the obvious enthusiasm of the person I spoke to on the phone 'sold' me the holiday. But absolutely crucial for me as someone recently widowed was the opportunity to come on my own but have company for meals and activities without ever feeling I was intruding on couples' desire to be together. I had a wonderful holiday and I've just booked to return to the Dolomites for snowshoe walking in February!
Very much enjoyed the atmosphere. Catering was very good and very much enjoyed. All staff very approachable and helpful, personable. First time to join an 'organised' holiday and we enjoyed it very much. Appreciated that there was assistance if needed but if we wanted to do things on our own we were free to do that too.
We were very pleased at how well the holiday worked out for all ages in our family and the willingness of the teenagers to be involved. The staff were amazing at creating an all-inclusive atmosphere, enabling all guests to enjoy the days activities and each others company. Nothing was too much effort and was always dealt with a smile. Thanks again for a fantastic holiday
Everyone, both before and during the holiday, was great. A special mention to Viv who was my contact before going and who patiently and promptly answered all queries, and to Gemma, Alice and Henry at Corvara who made me feel very welcome and eased me into the whole group experience. I really enjoyed the holiday - it was all I had hoped it would be, and I would love to return or go on another Collett's holiday. The free nature of the experience i.e. join in or go solo, was a perfect balance and every walk I went on was really good. I only wish you operated in Slovenia which is where I am going for my next hiking holiday!
Hotel Panorama was superb. The food was out of this world, the staff were amazingly friendly and smiley and our room was super. Probably the best hotel stay we've ever had. Better even than the Sport Hotel Arabba, which is saying something.
Sarah, Jamie, Ben & I wanted to say thanks once again for making our holiday over the past week so enjoyable so please pass this on to everyone at Verena and the few others we met from Bracun & Haus Valentin. We had a great week, made so much better by the way all the staff there were at once professional and knowledgeable but also so approachable and just joined in with everything from the walking, to the boys' Jenga contest, to the attempt to eat the kitchen out of all supplies!
I suspect we'll be back there another year so may see some of you again which would be great.
Many thanks again and best wishes for the rest of the season,
Our Colletts holiday at Chalet Bracun (and Verena) was one of the best we have ever had. The area is unbelievably beautiful and the formula is a winner but above all it was your excellent enthusiastic young staff who brought it all to life. We made a number of new friends among the other guests, and are already thinking about going again next year. Virtually all our questionnaire answers would have been "outstanding".The only suggestion we could possibly think of would be to make the breakfasts a little more varied.
Overall it was an outstanding holiday, and we can't stop telling our friends about it.
Warm regards, Yours Sincerely,
JILL & ROB
Colletts seemed to provide just what our party (ages 23- 56) was looking for, from valley strolls with wildflowers to high level walking and via ferrata. Having the English speaking staff and office hour for advice and help was very valuable to us. The wildflower walks and talk with Graham and Jackie were so informative and enjoyable. Their interest was infectious. Thank you. Watercolour painting with Mary was wonderful too. Two really special days were spent with her. Lovely to have started something new. So encouraging with our efforts!
Everything was so good at each stage with a caring personal touch, and the holiday from being met by the delightful Emma to all the help and advice Carol and I had whilst there was second to none.Rich was so helpful discussing our mountain hut stay and going over the map with carol and I before we set off and finding us on our return. We stayed in 3 different Chalets and had such a good welcome at each. I cannot wait to come back and cannot fault any part of the whole set up and organisation and the high standards. All we had to do was put one foot in front of the other! One of the best all round group walking holidays I have had and good to have such choice and flexibility - Thanks for everything, Beryl
Once again Collett's and its ultra-professional, caring and passionate staff have delivered the most incredible VF holiday in the Dolomites. Unbeatable value and unforgettable experience. Great job by the team at Haus Valentin as always. Nice touch with the lovely cakes when we get back from a long day out... little things like that make a difference! ;)
Excellent staff at Haus Valentin, amazing and tasty food, and the guides were very nice, friendly and experienced. The bus driver was very skilled, friendly and very funny! It really was a perfect holidays doing Via Ferratas on a daily basis in one of the most stunning landscapes in the EU!
Enjoyed two holidays with you in the Dolomites. Apart from the walks particularly appreciate 1. the freedom to join in as much or little as you like; 2.the mix of ages of the other guests ; and 3. the youth and helpfulness of your local staff. Well done and thanks to Tom, Sam, Jo and Cat.
Our wildflower guru, Viv was really wonderful. She is knowledgeable, friendly and helpful, not to mention very patient when asked to identify a flower for the fourth time. It was initially recommended by a friend and when I checked on the advert in the Garden I spoke to a staff member to find out if the programme would be suitable for us. We enjoyed the flexibility of Collett's arrangements. As we did not want to drive, we would have found it much more difficult to access Badia from an airport by ourselves on public transport. The coach from Marco Polo airport was an excellent solution. We thought the admin was very well handled in a personal and helpful way.
Your staff are superb. Especially Joanna and Sam.who we saw most of. Very knowledgeable, helpful and full of enthusiasm. Your training and choice of staff is first class. I have been on a Colletts holiday in the Dolomites, and I booked my sister and brother in law on a holiday in The French Pyrenees . I visited them there and thought it was lovely. I feel Colletts is an ideal company for people of an independent nature. It allows for flexibility in dates, accommodation, group or individual activities. The Staff are outstanding in every way.helpful and enthusiastic. I like travelling individually but really appreciate the back up of knowledgeable staff, and the opportunity to meet others with similar interests. Thankyou for a wonderful holiday.
Although your staff always announce that they are not qualified guides etc the preparation and training your staff receive for the specific area they work in (as opposed to general training most tour leaders receive) is much superior to what I have encountered with other companies offering mountain walking. We chose Collett's because of the combination of guided walks and supported independent walking being available. We took both of these options and in both cases these worked very well. This was our first tour with Collett's and we were impressed by the arrangements and the ambience of the holiday.
Your team in the resort where excellant. They couldn't do enough for us. I didnt take any walking poles but found I needed some. They where happy to lend me theirs for the whole during of my stay. I was very grateful for this. As we didnt have any transport they offered us a lift to the supermarket/spa if we wanted to go. They all made the effort to get to know us and it was a pleasure spending time with them.
I like the ambience, the staff and fellow holiday makers - it is what Colletts do so well. Loved the holiday, will be back in Corvara next summer and hope to go to the Picos next September!
We were very impressed with the whole organization and spoke to many people who felt the same and this was backed up by the amount of repeat business you get from guests returning year after year. We became friends with one couple who come over from Canada to enjoy Colletts holidays on a regular basis. All in all we had a wonderful time & hope to return again in the future and will certainly be recommending to others.
Your choice of chalet and your staff exceeded our expectations. We wish you did skiing holidays using this chalet. We will certainly consider using your company again. Only Company that seemed to be offering the type of holiday we wanted in this area.
Toni and I had a thoroughly enjoyable holiday. The organised walks were excellent - now our all time top two favourite hikes were during this holiday. We can't speak too highly off the staff who were thoroughly professional but created a friendly atmosphere both on the walks and in Haus Valentin - in short, we had fun. It was especially noticeable how the staff tried to include everyone, irrespective of age or interests. So a very big thank you (in alphabetical order!) to Alice, Charlie, Jack, Jarrod and Kelly.
I wanted to do VF (the main reason for going) whilst Jane was limited to lower level walking. When not doing something together, each could do their own thing in the company of others and then meet up at night. Collett's seemed to have the Dolomites down to a fine art. Had an excellent holiday including the Collett's recommendations and assistance with additional days in Venice.
We appreciate the care taken by all concerned to tailor Collett's holidays to individual needs - staff really do manage to make everyone feel special. We enjoy the contact with other like minded people and the informality that is achieved suits us very well.
We tend to travel independently, and don't often return to the same place, but we make an exception with Collett's and the Dolomites. I'm not sure if we could have managed to find something a bit cheaper, but we got good value for money with a company we know and trust. I'd book again with Collett's without necessarily even checking other options -rare for us - because we get a great holiday with you.
I think you've probably gathered, we are very satisfied customers, and we had a great holiday. Thanks and hope to see you again.
I have always wanted to see the Dolomites and when the opportunity arose I did a web search of travel companies and Collett's was by far the best. When on several occasions I rang (from Australia) to ask more questions your staff in the office were extremely polite and helpful. I could tell from these phone calls and your approach in the internet information that Collett's is an excellent company with a good ethos. Every staff member I met in the Dolomites confirmed this.
It's remarkably good value in every respect, though I'm reluctant to say this as I hope to do another Dolomites holiday with you asap and I don't want the prices to go up!
I would like to thank everyone at Collett's in the UK and the Dolomites ground staff for such a wonderful experience. Apart from the glorious scenery, what impressed me most of all was the quality of the staff. Every staff member I met, Gemma and Ally (?) on transfers, and everyone at Haus Valentin (I'm reluctant to name names in case I inadvertently forget someone), and tutors, were extremely helpful, polite and knowledgeable. They related to all guests with interest and kindness. They are great conversationalists! I noticed that whenever a guest was sitting alone in a social situation such as Office Hour, one of the staff would be over immediately and engage that person in conversation. This is such a rare skill nowadays and I did admire all those young people for their many fine qualities (yes there is hope in the world!). Congratulations on your selection process for choosing staff. I've returned home to Australia enriched by the experience and sad not be there anymore. Thank you.
In my opinion the ingredient in what makes Colletts succeed so well are the young people that host the destinations. Whatever formula you use to recruit them works. Their enthusiasm for the mountains is infectious and they are a real pleasure to be with. Thank you.
The personalised letter left for us even congratulating us (because it was our honeymoon) and leaving a bottle of champagne was a surprise that truly delighted us. Extensive information was left on walks we could do that day (being their day off) that were obviosuly thought through and specific to us. It was obvious this was not just a mail merged letter, it was to us. It set the scene for an amazing holiday. I did have to call Jo at one point and even though it was her day off she was warm and eager to answer any questions.
I wish there was a way i could rate the helpfulness of your staff higher than outstanding. Conversations at office hour were a highlight of our stay.
I wish there was a way i could rate the helpfulness of your staff higher than outstanding. Conversations at office hour were a highlight of our stay. The walks we went on absolutely blew us away. I am significantly less fit and less adventurous than my husband and was worried that i would either be way beyond my comfort zone or that he would be bored. Thankfully due to the professionalism, knowledge and experience of Sam and Jo, we were both amazed by the walks. I felt like i was challenged, but never unrealistically. My husband went ahead at times and also thoroughly enjoyed talking with the leaders to learn more about their adventures. And you could never be bored with the amazing views we saw! We couldn't speak highly enough of Sam, Jo, Tom and Cat. They made our trip the perfect adventure that it was. They always consulted with the group to make sure everyone was happy, they communicated well on what to expect and our group plan of attack and somehow in between all of this they managed to make every person feel like a long lost friend. My husband and I thoroughly enjoyed talking to the leaders personally and it added to our experience. Sam in particular was fantastic in leading a group on a challenging walk. At the end, we all had the most amazing sense of achievement and we felt as though we had done it together, almost as a team. Our walk with Sam will likely remain one of the best days of our lives. Jo is potentially the bubbliest person i have ever met. Her adventurous spirit is infectious. She was genuine with her interaction with everyone and obviously knowledgable and experienced. Somehow, even though I am no athlete, I have come back from the holiday keen to train up to do some fell running after speaking with Jo about it!
Please pass on our huge thanks to Sam, Jo, Tom and Cat for an amazing trip that just would not have been the same without them! We hope to see them one day in Australia maybe - or perhaps even on another colletts holiday one day!!!
As usual everything was handled smoothly and the relevant information was sent out in good time. The feeling that you are not just a number is one of the great strengths of Collett's. We were made to feel at home immediately both by the Collett's staff (where do you find them?) and the hotel staff. They were a lovely mix of characters for whom nothing was too much trouble. Although the initial price may seem on the high side I feel you do get value for money and there is very little else to pay for once in resort.
Once again your staff recruitment process is faultless and the staff clearly were much enamoured with the way the Company operates and the way they were treated.
Give yourselves a slap on the back for what is undoubtedly the most important feature of your holidays and probably the main reason we keep coming back for more.
Looking forward to Austria next year!
I thought your staff were excellent. We walked with Sam twice and he was entertaining and very knowledgeable on both occasions. His love of Outdoor Pursuits shines through and he made us feel extremely welcome. Jo was of course AWSOME - and Scottish! (She will get that!). Cat and Tom exuded a quiet confidence which meant it was so easy to listen to advice - which was accurate and relevant.
Sam was the perfect host - greeting us and giving us all the information we needed to begin our holiday! All our guides were simply outstanding - with superb social skills, great sense of humour, solicitous for the comfort and well being of every member of the party, and adept at choosing walks suitable for the general ability level of each group of guests.
I would recommend Collett's in a heartbeat to anyone who is interested in a walking holiday.
Really enjoyed walks esp the new walks which Jo and Dan are finding as snow line was low
Have said to Jo she needs to find 6 new Mod/hard walks so we come back next year!!!! et again a really enjoyable holiday. Look forward to next year ???Dolomites or back to Panticosa?
The Colletts team were so good - great to iteract with such knowledgeable, friendly, interesting and interested young people. We felt the information and knowledge of the Colletts team, the quality of the walks and the quality of the hotel and catering made it very good value for money. 10% off the Brittany ferries helped too. So pleased you are now in the Picos as we came ourselves about 8 years ago & didn't enjoy it so much even though we were able to do the high level walking denied to us this time because of the late snow.
We are very glad that we chose Colletts & hope to try walking holidays with you in the Pyrennees in the future.
The staff at Chalet Haus Valentin cannot be faulted. They made everyone feel welcome. The food was superb and the activities kept everyone very busy. The first holiday i have had whereby there was never a dull moment. I look forward to returning there some day.
Hi Viv, Just a quick note to say that we thoroughly enjoyed our time with Collett's in the Picos de Europa last month. We were fortunate with the weather, and the accommodation and food were very good. However, what made the week memorable was the friendliness and enthusiasm of the Collett's staff at the venue. Ric, Sarah, Dom and Tom were all great company and went out of their way to ensure that we had a good time. We recall that the packed lunches they produced were also very good
We hope to return to the Picos in the fuiture, but maybe slightly later in the season when the walks at the top of the Fuente De cable car are not blocked by snow (unseasonally late this year).
One tiny item that could possibly be improved on was the afternoon tea/coffee arrangements, as sometimes the facilities were not available or the milk was not easily accessible (but we understand the problem of the staff not living on site, as they do in the Dolomites). But in the great scheme of things it is a trivial point.
So thanks again, and we hope to holiday with Collett's again before too long.
David and Annette Pickering.
Hi, We have just returned from a fanatastic two week holiday at Chalet Bracun in Corvara and would like to thank you for the faultless organisation prior to the holiday and every thing was arranged just as we required. (Booking, Chalet, Hire car, answering enquiries etc.) Also we would like to thank the team at Chalet Bracon for all their hard work. They provided a fantastic holiday with enthusiasm and nothing was too much trouble for them. Office hours were vibrant and informative and the walks provided were very good despite adverse weather conditions. They were a very good team, friendly and informative. Finally, a special mention for our hosts, Becks and Rex. Becks was always full of life and helpful and the food Rex provided was excellent.
If it is possible to pass this E-mail to the Chalet it would be appreciated.
The Hotel Panorama is the best hotel we have ever stayed in and we have stayed in some very good ones. The staff and food were truly wonderful! You had the right mix of informality and walks that suited us. Thankyou for a wonderful holiday and making it so easy for us to book up. it was great for us to join in when we wished and do our own thing too.
We will be back!
This was an amazing holiday. Despite having unexpected snow, walks were organised appropriately and safely. The social skills of the staff we met were outstanding. They were approachable and very helpful. The vegetarian meals I requested were excellent. I would recommend a Collett's holiday, highly.
As self guided via Ferrata guests who arrived the first week of the season we needed sound advice on which routes were likely to be open. We were met by Sam & Rick, Collets staff at our chalet who were very enthusiastic and gave us the information we were looking for. This was very impressive and we would like to thank them and the rest of the staff who made our stay spot on!
We had a fantastic holiday, can't fault anything about it. Staff were brilliant and wildflower experts were great. Would like to see you offer expert led walks elsewhere. Thankyou for a great holiday!
Having just returned from chalet Haus Valentin I would just like to say a huge thank you to Alice, Jarrod, Kelly, Charlie and Jack for making the whole week of our stay such fun. The food was delicious the staff caring and even when it rained there was still plenty to do such as an art day with Mary or a flower talk by Vivien. I do not usually return to the same place twice but I will definitely be returning to Haus Valentin and I would love to see it being run by the same team. Angela C.
Just back from a week in Corvara in the Chalet Bracun. This was the first time we tried a hosted chalet and it was superb. The food was excellent (thanks to Rex and Becks), the accommodation great, and your team were on hand for any questions we had. Did some super walks, including David's wildflower walk, and my husband Vincent went out painting with Mary one day to discover his hidden artistic talents. All told, having these activities to hand added another dimension to a great week away. Your staff were friendly and informative and all round nice people. From the moment we were collected from the airport in Venice, it was a completely relaxed holiday, with all the hassle taken out of arranging / planing for us.
Colletts have a great concept going here, and it really works. Keep up the good work, and please be sure to send me your next brochure so I can start planning 2014's holiday in the Dolomites.
Give our best to all on the team - we'll be back next year for sure. Amazing to think it's all still going on while I'm back in work...sigh!!!!!
Ruth and I had an excellent early June break at Pension Angelo in Corvara. Staff fantastic, nothing too much trouble. Lovely food. Stunning location. Great atmosphere. Lucky with clear visibility and excellent sunny but not too hot walking weather. The late snow may have frustrated aspiring high level walkers and some wanting to do Via Ferrata, but made views even more picturesque. Also thoroughly enjoyed David's flower walk and his slide show. Well done Colletts - our first visit but almost certainly not our last.
Richard and I have just returned from our week at Chalet Angelo in Corvara. I wanted to let you know straight away what a wonderful time we had. This was partly due to the beautiful location and good weather, but also to your wonderful staff there. Dave and Hannah looked after us so well and we particularly commend the two walks organisers we went out with, Gemma and Alice. They are all wonderful young people and it was a real pleasure dealing with them.
We will be singing the praises of Collett's. It was an outstandingly good holiday experience and one we will be recommending to friends. The other guests were all very agreeable too!
Well done, Colletts!
Mary Watts and Richard Newton
Hello folks, just returned form a very pleasant Dolomites break in Pension Angelo in Corvara, walking and botanising. Thanks for the trip, collection and return to airport, cheerful welcoming staff, great accommodation, excellent and varied evening food and packed lunches, helpful advice, a more happy friendly bunch of people would be hard to find - regards to them all.
6 more restful days (apart from the complaints from my legs) would be hard to imagine, reckon my only 2 decisions each day were which tasty packed lunch to choose, and which walk to go on, great. Regards too to David Charlton, having someone to point people in the right direction for good flora made the trip far better.
Thanks again - I'll be back!
Dear All, I feel that I must email you to say what a wonderful time we had on our holiday last week in Panticosa. The hotel was excellent, the food good and our hosts and their staff ever helpful. Jo, Tom, Sam and Cat were delightful young people and a great credit to you. Nothing was too much trouble and their company was truely enjoyable. Please convey our thanks to the team and wish them success in whatever they decide to do in the future.
This was our second holiday with Colletts and I am sure that it will not be our last.
Regards, Jan Jenkinson
Just wanted to let you know how much I enjoyed my week at Chalet Angelo in Corvara. All your staff were excellent - kind, friendly and very helpful. Many thanks. Marjorie Lomax.
Fifth time to Chalet Haus Valentin. Colletts is the only company that provides organised snowshoeing at a location where the skiing is also excellent. The ski hire is now improved with booking skis on line with a promotion code. The hire shop shuttle bus was also very useful covering the shortfall of a minibus at HV. Another excellent Holiday - many thanks to the staff who were as responsive, welcoming and as good fun as ever.
Dear Tom and all your brilliant staff, I must write to you to congratulate you all for a most wonderful trip to Pedraces. It was with quite a bit of trepidation that I booked for 32 older skiers to go to the Dolomites with Colletts. However I had nothing to worry about. From the very first contact with your office I was reassured and all booking details were handled with efficiency and courtesy. When in the resort at the Haus Valentin and Hotel Melodia, Dan, Emily and the rest of the team were outstanding. They dealt with me and the other group members in a professional and personal way, and nothing was too much for them. You are fortunate to have these young people working for Colletts. Please pass on my thanks to all involved, and to the chef and staff at Haus Valentin, for what was a really memorable trip. We hope to share another ski holiday with you soon.
Regards, Sheila Walker - ARP050 Ski Club.
I just had to let you know that we've had another excellent holiday at Haus Valentin. All the staff from our last visit had moved on, to be replaced by an equally friendly, knowledgeable and helpful bunch. The lovely Emily was there too, helping out â€“ we had met her there 2 years ago. Our friends Glenn and Pat enjoyed it immensely too. Glenn is training to do the 3 peaks challenge at the end of May â€“ with Mike Chadderton â€“ so he did all the more difficult snow-shoeing days out while Pat, Paul and I did the more moderate routes. We also all went tobogganing again, my favourite part of a winter holiday in Badia.
The first couple we got chatting to turned out to be good friends of a couple we met on the very first walking break at Eastfield Lodge â€“ itâ€™s a small world! And of course we met Phil once again, always a pleasure.
So thanks for organising it all, Viv, and do pass on our thanks to all concerned at Haus Valentin.
Being a lone skier, I was looking for a chalet style operation in Italy and you filled the bill. I had a great week's skiing. The atmosphere was very friendly and relaxed, and the staff had just the right level of informality. Very enjoyable. I will have to see about coming back!
I can not begin to really tell you what a fantastic week Maxine and I had! My return to the Dolomites after many years was a dreamscape of wonder and overwhelming beauty. Fantastic snow and superb weather. Alpe di Siusse was the pinnacle of the week.....every corner offering a breath halting moment. The Hidden valley was also a major highlight. Great runs, live music and our OK pose! It was my first experience of Colletts. What a fantastic and attentive team of superb characters......Jo and Alice getting a special mention for their fantastic, easy and entertaining company. Want to come back right now!!!! A huge thanks for some special memories. x