Customer Reviews & Testimonials
Helpfulness of staff was outstanding! We have skied with you in Badia and enjoyed the way you run things so decided to give walking a go and it was a brilliant holiday. Probably do it again somewhere else. Very impressed with Austria. Would consider anywhere where we can use public transport/your transfer to get to you.
We would like to thank Kelly, Katie, Clare and Daffyd. They were all really lovely and very helpful. Robert and Lesley were lovely too. A big thank you to all.
We were met by Katie initially and she provided lots of information and was very helpful making us feel very welcome.
We have been to Austria several times before and would rate the walking in Ehrwald as excellent. We had a problem in that my husband was suffering with a bad knee so only did a couple of easy walks with the group. We did also walk on our own though using the maps provided which were excellent
This is the 3rd time within a year that we have used Colletts as it works very well for myself and my partner. He enjoys the hard walks and I enjoy the easier walks. Thanks to all the team we had yet another great holiday can't wait to book the next one:)
The staff were all lovely and totally brilliant at helping with all our questions. They took us very seriously and thought hard about the best advice to give us. The info on walks and especially Via Ferrata was really helpful – it made our exploration of a new area much easier and more efficient, helping to guide us without the use of a guide in person. This suited us better than an organised walk and saved us lots of wasted time which we would have experienced if we had been finding things out for ourselves. Staff were very aware when talking to us about our independent plans and made helpful suggestions for our tripos. They also asked us afterwards for our assessment of the trip we had made so that they could add to their own knowledge and be aware of the terrain/state of snow/any other tips we could give etc. very professional. Previous trips which have enabled us to make the most of a short time in a new area. The local knowledge and advice about climbing/VFs/transport/food etc is brilliant when you only have a week and want to do as much as possible.
Your staff as always are excellent – consider as friends made. Always been with Colletts -Dolomites, Pyrenees, Picos, Erhwald and like what you provide.
We have high expectations for your level of service given that we have now been on 5 holidays with you.
Please continue to provide the great service you do. All the best to your people and organization. You are a rarity in more ways than you realize. The USA would be a great destination too since no one has your model over here. I realize that is unlikely to happen any time soon.
Staff had good knowledge considering it was very early season for them, but Robert and Lesley more than made up for any gaps.
Why Colletts? Range of walks available, style of holiday, confidence from previous experience in the quality of accommodation and food, holidaying with like mainded people, flexibility of arrival/departure.
We had a terrific holiday and hope to return to Ehrwald!
Our group had used Colletts before. Once again Colletts turned up trumps. An excellent holiday. Thanks for a great time. Well done Colletts.
We had a previous good experience in the Dolomites. Really like the mix of organised walks, the social aspects and freedom to do your own thing. I really appreciated the flexibility shown by the team to meet preferences to give us a great stay. The team were really friendly and helpful and obviously put a lot of effort into creating the best possible holiday experience.
Just wanted to say a big thank you to such a great team in Erhwald, Colletts are very lucky to have you! You are a credit to the company. You ensure that everyone is looked after and welcomed into the group. Oh, and your egg rolls are legendary,especially eaten on the 'Ridge'