Customer Reviews & Testimonials
Been with you before and enjoyed the way things work, the staff and the company of fellow walkers. You should be very proud of what you do and the way your staff deliver your product.
We travelled by train from Innsbruck . The journey is very pretty . The taxi you recommended was at the station to meet us .
Danni met us at the hotel and made us feel most welcome.
The website enabled us to make an informed choice . The holiday exceeded our expectations. We wanted guided walks from one centre . The scenery and level of walking looked right for us . The hotel looked to be very comfortable .
Office Hour was also a pleasant social time to chat with other guests .
We think you have some great holidays in Europe . I wish there was a similar set up in Australia or New Zealand ...closer to home ! ( We realise it is operated as a family business so you cannot go " global " and retain that business model .)
well organised trip, huts were all lovely, great walks with really good guide notes and maps.
The scenery was stunning and the walking was just right for us. The hotel was very comfortable and all the staff ensured we had a wonderful holiday. It was the best walking holiday we have done and worth coming all the way to Europe from Australia .
It appeared Collett's had everything we required...and mostly did that. Variety of walks, no transport needed to do the walks, a personal service, transfer arrangements, small independent company that offers help and support throughout the stay as needed, the personal touch. Your staff are fabulous, warm, helpful, funny, full of energy, nothing is too much trouble, Office hour is a delight and enhances the whole experience...I wouldn't change a thing.
We had a fantastic holiday, the variety of walks were great, the leaders looked after everyone; made sure there were comfort stops, didn't pressure anyone to walk faster, always available and helpful. We have already recommended you to friends and will continue to do so.
We have enjoyed looking at other destinations on offer and hope to book again with you.
Great holiday, staff great, location brilliant and looking forward to another Collett's holiday next year!
Overall a superb first holiday with Collett's. Every member of the Erwald team was so supportive, their enthusiasm was infectious & it was a pleasure to be in their company.
4 time with Collets still didn't disappoint really enjoyable week in matrei a big thank you to all the staff
Thanks to your staff and to the Hotel staff who were very helpful, warm and welcoming throughout our stay. We really enjoyed our stay in Matrei and the walks offered and the help and guidance given.
This is the third time we have travelled with Collett's. The flexible nature of your business model works very well for us in terms of length of stay, arrival date and time and variety of daily itineraries available. We also enjoy the sociable nature of your holidays. Your guides are always full of enthusiasm and are very professional and your accommodation choices of a very good standard.