Customer Reviews & Testimonials
Excellent location, good value, excellent staff knowledge, freedom to do what you want, excellent experience last year , good organised walks, friendly, well organised.
Angus, Caroline, Ali and Charlie did a great job and it was a pleasure to spend time with them. The staff were particularly skilled at managing the group diversity and ensuring all walkers were looked after. Lovely hotel with very helpful and caring staff.
We love your service model that is so flexible, especially joining from Australia. It is great to be able to arrive and leave as convenient. We love your staff and all the like-minded walkers we get to share the mountains with. Thanks for fabulous holidays.
My wife Sarah and I have just returned from a fantastic trip to Ehrwald and enjoyed some fantastic mountain walking and klettersteig.
The whole Collett's team were incredibly friendly and knowledgeable on the activities in the area and we can`t thank them enough for their input, and making our trip so good despite some poor weather. Special thanks to Dani, Jack, Alex and Cam for the warm welcome, great ideas and friendly chat. We have plans to return to the area, and hope to join the team again!
I love mountains and look for an excuse for a mountain getaway. On researching on google for mountain escapes in the Europe I came across this website and was stuck on to it since last 2 years now.
We made this trip with our 2 boys Siddhant & Dhruv aged 8 and 6, they were the only 2 youngest members in the walking group and they probably had one of THE BEST outdoor walk of their lives so far!!!! Although they did the half of the entire walk, but they enjoyed it immensely. Thanks a lot to the guides Jack and Ellie who were wonderful and amazing in keeping the whole group motivated all the way!
We loved Matrei and were very impressed with the Hotel Hinteregger. As ever Collett's attention to detail, information and support in planning helped make the holiday.
What really made the holiday though were the organisers. Collett's certainly know how to pick them. Special thanks to Ali, Charlie, Caroline and Angus. We were welcomed with text messages from Ali who then met us, showed us around the hotel and made sure we had everything we needed. We went on walks with all four organisers and all were knowledgeable about the area, even though we know they are not "guides" they still looked after everyone really well. Fantastic walks scenery and conversation with Charlie and Caroline, all the team were really good company but extra hats off to Angus who in spite of two VERY long days out rain to get the minibus to save us the last 3k when we were all exhausted. The only slight negative was that we didn't receive the packs/maps in advance (the organisers sorted this for us so that was OK). Suggestion: it might be worth emphasising even more than you do that a car is really helpful for this particular base as so few walks start in Matrei. Hope this feedback is helpful and thanks again for a fab holiday.
Fantastic organisation. The staff were excellent and obviously enjoyed working for Collett's. Danny and Cameron run a great ship. We will miss their high vis walking gear.
Erwald staying at hotel Sonnenspitze . Great place really helpful staff and very knowledgeable. Our week was very wet but still found lots of things to do, Erwald is a wonderful place with lots to do for everyone. Hotel was great, lovely food. We really like Colletts holidays, all the helpful walking and climbing information is great, we had a wonderful time and will definitely be doing Erwald again.
Many thanks to all the staff for making our week such fun
This was my fourth holiday with Collett's and I think the format is just right. As usual, an excellent range of walks to suit most guests needs. Very friendly hotel with excellent service again.
This is our 3rd time with Collett's and we have been impressed with the organisation and staff. I wanted somewhere for my 50th birthday and I love Austria. We also brought our friends along who loved it.
Family of 5 with 3 teenage boys. Just finished the hut to hut trip in Austria. We had good weather and enjoyed the walking. Some accommodation nights were better than others but overall a lovely area and we enjoyed the holiday. Thanks for organising.