Walking Holidays

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Organised & Self-guided Walking

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Tel. 01799 513331 - - Open Today - 9am to 5.30pmCollett's Ltd. is ABTA bonded W6883 - Travel with confidence
Organised & Self-guided Walking with a Genuine Specialist
Walking Holidays Austrian Alps

Your Online Handbook for Ehrwald, Austria

We look forward to seeing you in the mountains. Please forward this link to all members of your party – and perhaps bookmark it for quick reference?
Any questions or concerns? Please call us on 01799 513331.

Essential Info.
Austrian Alps - Zugspitze Handbook Information

Useful to know before you go

Arrival

We ask that all guests, regardless of which hotel or apartment they are staying in, to make their way directly to the Hotel Sonnenspitze. If you have provided us with an ETA, a member of the team will be waiting to greet you and settle you in to your accommodation. On your arrival at the Hotel Sonnenspitze, you will be asked to hand in the signed disclaimer sent to the person who booked the holiday prior to your departure. This should be signed by all members of your party. See the Disclaimer tab for a copy and more details.

We will also need to take a copy of your passports for the purpose of tourist registration, so please ensure you have your passport to hand or bring your own copy.

Banks

There are two banks with cash machines/ATMs close to the Hotel Sonnenspitze on the main Kirchplatz square.

Day Off – Wednesday

We have our local day-off on a Wednesday. In the Hotel Sonnenspitze, breakfast is served but dinner is not included as a part of your half-board stay, although the restaurant still serves food. Most guests use Wednesday as an opportunity to eat out locally. If staying in the Romantik Spielmann hotel, dinner is served as normal. There are no organised walks on a Wednesday and there is no Office Hour. You can subscribe to Thursday’s organised walks on Tuesday evening. If you are arriving on a Wednesday, whilst there won’t be a member of the Collett’s team on duty, your hotel reception staff will meet you and settle you in. They will pass on the walking options for the following day or a member of the team will be available in the Hotel Sonnenspitze the following morning to discuss options.

Dietary Requirements

We need to know of any dietary requirements at least 7 days before your holiday. Please contact us now if you have not informed us if you, or any of your party, are vegetarian, vegan or coeliac etc. Thank you.

Disclaimer & At Your Own Risk

During your stay, please always bear in mind that you are responsible for your own safety. You join organised walks at your own risk as part of an autonomous group, in which each member has a duty of care to each other. Similarly, we cannot be held responsible for the opinions and information we offer for self-guiding. In an age of litigation, we repeat the ‘at your own’ risk message at the start of each organised walk and it can become repetitive, but the message is too important.

Estimated Time of Arrival

Please contact us ASAP with your arrival time if you haven’t already. So that we can be there to greet you and settle you in. Please visit www.colletts.co.uk/eta and enter your details. Have a guess if you are not sure. Please also keen our team in Ehrwald updated on the day if you are delayed or early, by texting the resort mobile number. Your ETA is not required if you have booked an airport transfer.

Fly-Drivers & Self-Drivers

You will only need to purchase a ‘Vignette’ ticket if you are driving via Innsbruck (on a section of Austrian motorway) – from Munich or Memmingen one is not needed.
If required for driving in Europe, a International Driving Permit will be needed in Germany/Austria.
If you have booked a hire car, a credit (not debit!) card is essential. It is generally swiped but not debited, although it is wise to make sure it is not being debited.
You will also need your license DVLA Licence Check Code from the DVLA website.
Self-drivers should familiarise themselves with the driving requirements for Austria, and the compulsory equipment that must be carried in your car. See www.theaa.com
For driving directions see the Travel & Directions tab.

Hair Dryers

Fixed hair dryers are available in every en-suite bathroom of the Hotel Sonnenspitze and are also provided in all our self-catering accommodation.

Internet

Free Wi-Fi access is available in the reception and dining room in the Hotel Sonnenspitze for guests with their own laptops or other devices. Please ask at reception for the password. There is free Wi-Fi in all of our self-catering accommodation also.

Insurance

Being adequately insured during your stay with us is essential – we strongly recommend you buy a comprehensive holiday insurance package at the time of booking. Having a travel insurance policy is one of the booking conditions for joining us on a Collett’s Mountain Holiday. Full details are available on request or on our website – www.colletts.co.uk/walking-holiday-insurance
Collett’s Limited is an Introducer Appointed Representative of Campbell Irvine Ltd. who is authorised and regulated by the Financial Conduct Authority. This can be checked on the FCA’s register by visiting the FCA’s website at www.fca.org.uk or by contacting them on 0800 111 6787.

Packed Lunches

Packed lunches are available to you wherever you are staying, except on Wednesdays. Simply order one at Office Hour for collection from the Hotel Sonnenspitze the following day. A standard packed lunch includes a sandwich with a choice of fillings, a piece of fruit, a snack bar and a drink. They cost €6 and we will add the cost of any packed lunches to your Red File account, which you can settle up on the eve of your departure. See – Red File.

Supermarkets

Ehrwald has 2 small supermarkets. Spar is located less than a 5 minute walk from the Hotel Sonnenspitze and the centre of the village, and is open 7:15am ‐ 7:30pm Mon‐Fri and 7:15am ‐ 6:00pm Sat. M-preis is found by turning left by the Tyrolia book shop and heading south from the central Kirchplatz square and descend the hill. It is open 8am – 6.30pm Mon‐Fri and 8am – 6pm Sat. Note that all supermarkets will be closed on Sundays, and just a small deli is open on Sunday.

Other Info. & Local A-Z
Austrian Alps - Zugspitze Handbook Information

Local A-Z

Here is some local information in an A-Z format that will hopefully whet the appetite and help you hit the ground running.

Almdudler

A local Tyrolean non‐alcoholic drink that is very refreshing on a warm day. It is a lemonade with alpine herbs and tastes much like a mild ginger ale. You will find this in the mountain huts as well as restaurants and cafes.

Alms

A traditional mountain dairy farmhouse on the upper pastures that serve food and drink with local specialities and are often incorporated into our organised walks. The Gams Alm above Ehrwald is known for its live music and BBQs in the high season.

Alpine Coaster

The world’s longest alpine roller coaster and a must for the young and young at heart. Over 3.5kms long and over 500m drop. Located at Imst, a 30 minute drive away.

Area 47

The ultimate outdoor adventure and water park, offering a full day of rafting, canyoning, high ropes, swimming and a lot more. Located in the Ötztal valley under an hour’s drive away.

Bakers

Called a Bäckerei, usually selling a wide range of breads and pastries. Ihrenberger or Rabitsch bakeries in Ehrwald are both well worth a visit for some delicious cakes, pastries and bread, and the Spar supermarket also has an in-house bakery.

Banks

There are two banks with cash machines/ATMs close to the Hotel Sonnenspitze on the main Kirchplatz square.

Bayern and Werdenfels Tickets

These are two ticket option that can be used when travelling between Munich/Munich Airport and Ehrwald. The Bayern ticket can be used for all transport in Bavaria (and onward through to Ehrwald) with unlimited travel in the state (including buses, trams, trains etc in Munich). The Werdenfels ticket is a one-time straight through direct ticket between Munich/Munich Airport and Ehrwald, without any variation on this route. With both tickets there are discounts for additional passengers travelling together and they are very economically priced, particularly compared to UK train travel. Visit www.bahn.com for more details or call us on 01799 513331 for advice.

Beer

If you would like a beer ask for ein Bier, however be prepared for choice, as we are on the doorstep of Bavaria with its vast selection of traditional breweries. There is Helles (light) beer, Weiss (wheat and live) beer, Dunkel (dark) beer and doppelbock (double brewed strong) beer. The local beer is Starkenberg and the best loved are Franziskaner Weiss, Stiegl, König Ludwig Dunkel (still brewed by the royal family!) and all varieties of Paulaner. When toasting your glass Zum Wohl is the traditional cheers or good health.

Bike Hire

Guests of the Hotel Sonnenspitze have free loan of bikes, subject to availability. Bikes can also be rented from the Inter‐sport Leitner shop opposite the hotel.

Breakfast

Breakfast takes place in the Hotel Sonnenspitze restaurant, a continental buffet breakfast is served between 7.30am & 10.30am. There is tea, coffee, fruit juice, along with cooked eggs, cereals, toast/bread, fresh and dried fruit, yoghurt, meats, cheeses and more.

Buses

There are regular buses serving the Arena and neighbouring valleys. Local blue and yellow Regio buses lines 1 and 2 are free with your Guest Card (given to you on arrival at your accommodation) and serve the villages of Ehrwald, Biberwier and Lermoos.

Chemist

The Zugspitz Apotheke is located in the main Kirchplatz and is open Monday to Friday 8.30am‐12.30pm and 3pm‐6.30pm and Saturday morning 8.30am‐12.30pm.

Climbing

There is an indoor climbing wall in Ehrwald, and also some local sport climbing crags a short walk or drive away. Please speak to a member of the team for more details.

Coeliacs

See – Dietary Requirements.

Conditorei

This is the German word for patisserie or confectionery shop, the perfect stop for coffee, cakes, strudel and sachertorte!

Day Off

We have our local day-off on a Wednesday. In the Hotel Sonnenspitze, breakfast is served but dinner is not included as a part of your half-board stay, although the restaurant still serves food. Most guests use Wednesday as an opportunity to eat out locally. There are no organised walks and there is no Office Hour. You can subscribe to Thursday’s organised walks on Tuesday evening. If you are arriving on a Wednesday, there will be somebody around to meet you, settle you in, recommend somewhere to eat and pass on the walking options for the following day.

Dentist

There is a dentist in Ehrwald, just off the main square next to the fire station. If you need a dentist during your stay simply let us know.

Dietary Requirements

We need to know of any dietary requirements at least 7 days before your holiday. Please contact us now if you have not informed us if you, or any of your party, are vegetarian, vegan or coeliac etc. Thank you.

Dinner

A four course dinner for guests staying in the Hotel Sonnenspitze is served at 7.30pm every day except Wednesday. Guests sit together over a four course meal where wine is complimentary. On Wednesdays, dinner is not provided as part of your half-board holiday and you can use this as an opportunity to eat out locally.

Disclaimer & At Your Own Risk

During your stay, please always bear in mind that you are responsible for your own safety. You join organised walks at your own risk as part of an autonomous group, in which each member has a duty of care to each other. Similarly, we cannot be held responsible for the opinions and information we offer for self-guiding. In an age of litigation, we repeat the ‘at your own’ risk message at the start of each organised walk and it can become repetitive, but the message is too important.

Doctor/Medical Centre

Dr. Prantl is the local practice and is open Monday to Thursday 8.30am – 11.30am, Friday 8.30am – 1.30pm. Also Monday 4pm – 6pm and Wednesday 4pm – 7pm. He is located just past the Spar supermarket and under a 5 minute walk from the hotel. The town of Reutte (30mins drive) has a larger hospital. If you need to see a doctor during your stay, please come and see us and we will be happy to help. Remember to bring your EHIC card.

Emergency

Call 112 for all emergencies.
Ambulance: 144 Fire: 122 Police: 133

Ettal

This Benedictine community welcomes you to their church, brewery, distillery and Monastery agriculture. It is possible to purchase beer or liqueurs from their 400 year old brewery. Drivers beware: very strong alcohol! A 40 minute drive from Ehrwald.

Fauna

Look out for gams (Chamois), stein‐bock (Ibex) and Marmot all commonly found in the mountains but more likely to be seen on quieter, more remote routes.

Flora

The alpine flowers are at their best in early summer, but there is a continual change throughout the season. Look out for the rare Lady Slipper orchid and the edelweiss, as well as gentians, saxifrages and many others.

Fun ‘n’ Roller Bikes

These are scooters with jumbo wheels and disc brakes. They are available at both the Marienberg and Grubig cable car stations for an exhilarating way of coming down the mountain. Helmets and protective pads are provided. A favourite with our team!

Garmisch

Garmisch-Partenkirchen is a famous Bavarian ski resort and town just over the border from Ehrwald and a 20-25 minute drive away. It is also easily reached by train from Ehrwald, or you can cycle off-road the 20km in about an hour and return by train. The Garmisch side of town is considered the more fashionable section, while Partenkirchen’s cobblestone streets retain a traditional Bavarian feel. Well worth a visit!

Germknödel

A sweet Austrian yeast dumpling oozing with plum jam and covered in vanilla sauce (custard) or melted butter with poppy seeds. Found in many of the mountain huts.

Golf Course

There is a 9-hole course in the centre of the Zugspitz Arena with some of the best panoramic views you will find on a course anywhere. The clubhouse is based on the road between Ehrwald and Lermoos, a 5 minute ride away or walkable across the valley floor in half an hour. The café/restaurant serves excellent food too. Their waffles are ‘a must’!

Graukaser

A locally made mature mountain ‘grey’ cheese made in the upper pastures. Eat with sliced onions and vinegar. An incredible strong flavour (and smell) and not for the faint hearted.

Grüß Gott

Is the commonly used greeting across much of the German speaking areas of the Alps and you will hear this often whilst out walking.

Guides & Other Activities

If you would like to book a mountain guide or bike guide, or any other activity such as whitewater rafting, Klettersteig (Via Ferrata) etc, simply drop into Office Hour and we will be happy to help. It is important that you understand that: these excursions and activities are neither run nor controlled by Collett’s (even if advertised by us); that we only act as your agent; and that your contract for these services is with the third party supplier in question and not Collett’s Limited. Consequently, we are not responsible/liable for the provision of any such third party excursions or activities or for anything that happens during the course of its provision by the supplier.

Hair Dryers

Fixed hair dryers are available in every en-suite bathroom of the Hotel Sonnenspitze and are also provided in all our self-catering accommodation.

Half Board

Half Board accommodation includes bed, breakfast and evening meal (except Wednesday evenings). Packed lunches can be ordered daily (except on Wednesdays, our day off) and paid for locally at the end of your stay.

Hard Walks

In the Zugspitz Arena, 6 days a week (not Wednesday) our team of walkers organise two walks, one harder than the other. Our hard itinerates will usually involve about 600m+ of ascent and take about 5-7 hours to complete with photo stops, time for lunch, and plenty of breaks to enjoy the scenery.

Heiterwang See

Two beautiful fjord‐like lakes in a neighbouring valley which are perfect for picnics and boat trips. There is a scenic low level walk around the edge. There are peddle boats and a launch boat that travels the length and breadth of the lakes.

Hütten

Lovely traditional Alpine huts with accommodation and local mountain fayre during the day. These tend to be more rustic than the Alms. Many of our walks will pass these and they make for excellent refreshment stops and even longer lunch stops.

Hüttenpass

A book for collecting stamps (stempels) from many of the huts, footpaths, and summits you visit. Collect a few and get awarded bronze, silver or gold pin badges. This is for children and adults, but beware – it can be highly addictive!

Ideas & Information Files

Our Ideas & Information Files contain suggestions for many outstanding walks of all grades and other days out. Copies are available at Office Hour. You can browse the files for itineraries and ideas. You can also borrow a copy of any of the featured walks in the form of a Route Laminate for use the following day.

Innsbruck

The capital of Tirol is steeped in history and is well worth a visit. It is only 76kms away and easily accessed by car in an hour, or by train in under two hours with one change at Garmisch station.

Internet

Free Wi-Fi access is available in the reception and dining room in the Hotel Sonnenspitze for guests with their own laptops or other devices. Please ask at reception for the password. There is free Wi-Fi in all of our self-catering accommodation also.

Kaiser Schmarren

Austrian dessert made in many huts and alms. Sweetened strips of pancake cooked in butter and caramelised, served with poached fruit or apple puree. Generous in size and great to share, or as lunch for one!

Kirchplatz

This is the main central square in Ehrwald with the church, a number or cafes, restaurants, banks and also the bus stop. There is a music bandstand and the square often hosts festivals and events. The Hotel Sonnenspitze is located on the Kirchplatz.

Linderhof

King Ludwig’s favourite palace – a small building but incredibly ornate and set in magnificent grounds with spectacular fountains. The grounds are full of the King’s eccentricities including the famous grotto. Perfect for picnics in the grounds. Only a 45 minute drive away. Lesser known than Neuschwanstein and much less busy.

Lermoos

The village across the Zugspitz Arena (See – Moos) from Ehrwald. The perfect distance for a stroll for cakes and coffee and then back.

Maps

We send you one complimentary Mayr 412 XL Tyroler Zugspitze Arena, 1:25,000 map of the area (which covers a large number of the walks in our Ideas and Information files). If other members of your party would like a copy of the Zugspitze Arena map, we will send one to their home address at a cost of £9 (inc. P&P). These maps can also be bought in resort.

Market Days

Market day in Ehrwald is Wednesday afternoon on the Hauptstrasse (Main Street). It is only small but good for cheeses, fruit, vegetables and fish. The market in neighbouring Garmisch on a Friday is much bigger.

Moderate Walks

In the Zugspitz Arena, 6 days a week (not Wednesdays) our team of walkers organise two walks, one harder than the other. Our moderate itineraries will usually involve between 300-600m of ascent and take anywhere between 4 and 6 hours to complete with photo stops, time for lunch, and plenty of breaks to enjoy the scenery.

Moos

The valley floor area at the centre of the Zugspitz Arena, it is the perfect place to see rare marsh plants and is a habitat for beavers and many others animals. These pastures were once a lake and also have the remnants of a Roman road that passed through.

Mountain Safety

Remember you join our walks at your own risk. To read about our walks procedures and refresh your mountain safety know-how see – Procedures & Safety tab.

Nach Mittag Essen

Or afternoon snacks, which guests of the Hotel Sonnenspitze returning early from a walk are welcome to enjoy between 3:30pm and 5pm in the bar area. Tea and Coffee not included.

Neuschwanstein

Probably the most famous castle in the world with its fairy tale spires and its magical setting. King Ludwig never finished this masterpiece which has been the feature of many films. His building of palaces and castles was said to have bankrupted Bavaria. Only 45 minutes by car from Ehrwald and very popular – advance booking recommended in the high season.

Office Hour & Planning Your Days

Help, advice and suggestions are always on hand at Office Hour. Over a map and a drink, you can chat with our staff and obtain information on walks, wildflowers and more. You can also obtain details of (and subscribe to) the organised walks on offer the following day. It is more informal and relaxed than its name suggests and often people just gather for a sociable drink. Office Hour is held every evening (except Wednesday, our day off) from 6:30pm in the lounge of the Hotel Sonnenspitze, or weather permitting, on the terrace.

Organised Walks

At Office Hour you will find out about the organised walks taking place the following day. You will find out when and where you need to meet up with our organiser and other participants. Remember you join an organised walk at your own risk, so please make it your business to study the walk before you choose to join it. Our team can help you do this at Office Hour, using maps and their own extensive local knowledge. Also, please come to the walk meeting place with everything you need for the walk. There are no organised walks on our day off, Wednesday. Organised walks are only cancelled when they are considered potentially dangerous due to bad weather.

Packed Lunches

Packed lunches are available to you wherever you are staying, except on Wednesdays. Simply order one at Office Hour for collection from the Hotel Sonnenspitze the following day. A standard packed lunch includes a sandwich with a choice of fillings, a piece of fruit, a snack bar and a drink. They cost €6 and we will add the cost of any packed lunches to your Red File account, which you can settle up on the eve of your departure. See – Red File.

Packing Suggestions

See – Packing Suggestions.

Petrol & Diesel

Ehrwald has 3 petrol stations.

Post Office

Surprisingly this is in the yellow bakery Ihrenberger on the Hauptstrasse (Main Street) and parcels can be sent from here. Stamps can also be bought in the supermarkets and Tyrolia book shop on the Kirchplatz.

Post Buses

These yellow buses serve the Zugspitz Arena and the towns beyond including services to Reutte, Innsbruck and Imst. Not included with your guest card, pay the driver directly.

Rainy Days

Hopefully there won’t be any! If you are unlucky, please bear in mind that mountain weather can be very localised and it is not unusual to leave the village on a rainy day to find brighter conditions higher up or on the coast. Suggestions for rainy days are available at Office Hour. We do not cancel our organised walks because of rain, unless it is deemed to put safety at risk.

Red File & Resort Charges

In Hotel Sonnenspitze, we keep an honesty book known as the Red File. Each of our guests has a page in the Red File. We will enter any packed lunches you order. You can settle up with us in cash or with a card. Card payments are processed in Euros. There is no charge for debit or credit card payments. Local self catering guests also have a page in the Red File for packed lunches etc. on account during their stay. We ask you to settle your Red File account on the eve of your departure.

Restaurants

The main restaurants to recommend for traditional fayre are Peter’s Holzerstub’n, The Mooswirt and the Loisach Stube. Al Castagno is recommended for pizzas and Italian food. We are happy to make bookings on your behalf.

Route Laminates

These are laminated copies of the walks featured in our Ideas & Information files. They are available for you to borrow at Office Hour. Please return them soon after your walk. You must not use the Route Laminates as definitive walking guides. They are for reference only, as the maps they contain are not necessarily to scale. You should mark up your own map accordingly to determine independently whether the itinerary is suitable for you and your party. You borrow Route Laminates at your own risk. Remember that terrain and route conditions can change at any time, rendering any map or itinerary description outdated.

Spa Facilities – Hotel Sonnenspitze

New for 2019 there is a wellness suite on the lower ground floor of the Hotel Sonnenspitze with multiple saunas, steam room, infrared cabins, waterbeds and relaxation area, along with an outdoor headed swimming pool. This costs 12 EUR per day to use (a weekly pass is available). There is also a small gym and games room, which are free to use.

Schnapps Distillery

Linzgeseider is the place to go for sampling the local schnapps made in Ehrwald. You will find it by turning left at the tourist information office and it is on your right. They do free tours in Austrian once a week with generous tasters!

Smoking

All of our accommodation is non‐smoking.

Sun Protection

At higher altitudes the sun is much more intense, and can easily cause sunburn, even when it appears to be a cloudy day. Make sure you use a high factor sun protection. We recommend SPF30+ as a minimum and SPF50+ for those at higher risk. The sun is also intensified by reflecting off residual snow and also the light coloured rock.

Supermarkets

Ehrwald has 2 small supermarkets. Spar is located less than a 5 minute walk from the Hotel Sonnenspitze and is open 7:15am ‐ 7:30pm Mon‐Fri and 7:15am ‐ 6:00pm Sat. M-preis is found by turning left by the Tyrolia book shop and down the hill. It is open 8am – 6.30pm Mon‐Fri and 8am – 6pm Sat. Note that supermarkets will be closed on Sundays.

Swimming

The hallenbad is Ehrwald’s local family swimming pool with a terrace and lawn with sun loungers. It is attached to an excellent restaurant, the Mooswirt. Reduced entry available with your Guest Card. An open air pool is available at neighbouring Lermoos, it is called the Panorama‐bad.

Taxis

Two local English speaking taxi companies are:
Shuttle and More 0043 (0) 664 266 7 166 www.shuttle-and-more.com
Willi’s Taxi 0043 (0) 5673 2197

Tea & Coffee Making Facilities

There are no tea or coffee making facilities in the rooms in Hotel Sonnenspitze ‐ tea and coffee is available to order from the bar.

Tennis

Both indoor and outdoor courts are available. Please ask us for details.

Tourist Information

This is located opposite the Hotel Sonnenspitze in the main square. They produce a weekly events programme in English.

Towels for Self Caterers

Towels are supplied in all of our self-catering apartments.

Vignette

This is a motorway toll sticker and will need to be purchased if using any motorways in Austria. They are not required if you are driving to Ehrwald from Munich or Memmingen, but are if coming from Innsbruck. They can be bought at petrol stations near the Austrian border in Germany and Italy and in Austria itself.

Walker’s Checklist

When walking in the mountains, we recommend you take the following in your rucksack: Waterproof jacket, extra layers for cold weather, water (at least 2 litres), sunglasses, sun hat and sun cream, food, map and compass, money (for chairlifts/drinks/snacks etc), and your mobile phone!

Water

The tap water in the area is safe to drink. Remember to take plenty of water out walking with you.

Weather & Climate

Please don’t ring us to find out what the weather will be like during your holiday! We would hate to get it wrong and with mountains it is hard to get it right! Generally, the prevailing weather in Austria during the summer is good, but as in any mountainous area, the weather can be unpredictable and very localised. If you wish to find out about the local weather before you go, visit www.wetter.com and search for weather in Ehrwald. As for temperatures, June and September can be quite chilly at night (down to 5˚celcius) whilst it can go up to 30˚celcius during the day, although the average would be nearer 20˚celcius. An up‐to‐date forecast will be available at office hour each evening and at the local tourist offices.

Naturally, our Walk Organisers keep a firm eye on weather conditions and try to ensure it is safe to proceed with an excursion, but it is everybody’s responsibility to consider the possibility of cancelling an excursion (and voice any anxiety) if worried about the risk of adverse weather conditions

Wiener Schnitzel

Austrian dish made from thin slices of pork fried in breadcrumbs and served with cranberry sauce.

Wolfrathausen Hütte

A popular local hütte which is an easy walk from the lift out of Lermoos and has amazing views of the Zugspitze and all the surrounding mountains. Traditional food is served on its sunny terrace.

Zugspitze

This is Germany’s highest mountain (2,962m) although it is half in Germany and half in Austria. You can get to the top by gondola, walking or by climbing. There is a viewing platform, interesting museum and a good selection of restaurants on the summit. Zugspitze becomes Zugspitz when it is an adjective, for example – Zugspitz Arena.

Z-Ticket

A good value pass that can be used on lifts, buses, swimming pools, boat trips and more. 3 – 13 day cards can be purchased and it is available throughout the summer season and amongst others, includes one return trip on the Zugspitz cable car. It can be purchased at most lift stations in the area. You can read more details online here: www.zugspitzarena.com/en/activities/z-ticket

Travel & Directions
Austrian Alps - Zugspitze Handbook Information

Travel & Transfers

Before leaving home

Passport – Is it in date? Contact the passport office here if you need to renew your passport
Walking Holiday Insurance – Do you have any? Contact us on 01799 513331 or click here for details
Flight Check-in – Remember to print off your boarding pass
Baggage – Have you checked the size & weight of your baggage?
Book Airport Hotel – Click here
Book Airport Parking – Click here

Fly Drivers and Self Drivers

If you are hiring a car or self driving from the UK, rather than joining us on a transfer, please download and refer to our Driving Directions and Maps here.

We ask that all guests (regardless of which hotel or apartment) make their way to the Hotel Sonnenspitze in the centre of Ehrwald. From there, if staying elsehwere, one of our team will show you to your accommodation. You can check-in to your accommodation from 2pm onwards and if you have provided us with an ETA, a member of Collett’s staff will be available to meet you. Please contact us if you have not yet provided an ETA, or are delayed. Click here to submit your E.T.A.

Vignette – will need to be purchased only if you are driving via Innsbruck (on the motorway) to Ehrwald, but not when driving down via Munich or Memmingen. They can be bought from petrol stations.

Parking – is available on the street directly in front of the Hotel Sonnenspitze and also in the rear car park behind the hotel.

Google Map Directions

Go to www.bit.ly/Hotel-Sonnenspitze-Directions or www.bit.ly/Hotel-Romantik-Directions for Google Map Directions from any location.

Train Travel

If you plan to arrive in Ehrwald by train, you can pre-book train tickets online using the website www.bahn.com or alternatively purchase tickets at Munich airport from the tickets manchines in the terminal. You will first take an S-Bahn shuttle train from Munich airport to Munich Main Station “Munchen Hauptbahnhof”, before changing platforms and buildings take a train direct to Ehrwald. The name of Ehrwald station is “Ehrwald Zugspitzbahn”. Sometimes the carriages separate at the town of Garmisch-Partenkichen before continuing on to Ehrwald. Please contact us for any advice or guidance on train travel, and ask for Kelly.

Upon arrival in Ehrwald you can walk from the station to the Hotel Sonnenspitze on the central Kirchplatz square in approx. 20mins. Please download and refer to our Directions and Maps here.

Alternatively, if you prefer not to walk, there are periodic buses that stop at the station or you can pre-book a taxi from the station with a locally based taxi firm called ‘Shuttle & More…’ It’s a 5 minute drive to Hotel Sonnenspitze or the Romantik Spielmann – they offer a 24 hour service and speak good English and the cost is approx. €5 – €10. Please note that Ehrwald station is small and there will not be taxis waiting at the station.

Tel: 0043 664 266 7166
Email: office@shuttle-and-more.com
Web: www.shuttle-and-more.com

Munich Airport Transfer

If you have booked an Airport Transfer from Munich airport, you will be met by a member of our staff at the airport at a pre‐arranged time. Details of the transfer times are posted in the mail by Dee Collett in the form of a letter to the person who booked the holiday roughly 2 weeks before your holiday.

We meet by the “Coffee Fellows” café inside the Arrivals Hall B of Terminal 1, close to Exit B. Look out for someone carrying a Collett’s brochure. The transfer time to Ehrwald is about 2 hours.

Important Notes concerning Collett’s Transfers – We try to keep ‘waiting at the airport’ to a minimum, but you have booked a transfer on the understanding that it is a possibility on both your day of arrival and departure. We are not offering a personal taxi service. Our transfer times are set to help us group people together from a number of different flights, both morning and afternoon. Waiting may also be caused by delayed flights – within reason. Please cancel your airport transfer and make your own plans if you are not happy with these arrangements, which by and large work very well.

On arrival in Ehrwald and the Hotel Sonnenspitze, you will be met by another member of our staff who will settle you in to your accommodation if you are not staying at the Sonnenspitze, whether it be in one of the hotels or a nearby apartment.

Resort Contacts

Useful Numbers & Contact Info.

Please ensure you enter the following telephone numbers in to your phone so you have them with you on your day of travel.

Collett's Mountain Holidays
Hotel Sonnenspitze
Kirchplatz 14,
Ehrwald,
A-6632,
Tirol,
Austria
Google Map Link
0043 567 322 080
Collett's Mountain Holidays
Romantik Hotel Spielmann
Wettersteinstraße 24,
Ehrwald,
A-6632,
Tirol,
Austria
Google Map Link
0043 567 322 250
Resort Mobile - 0044 7413 147693
Collett's Mountain Holidays UK - 0044 (0) 1799 513331 Monday - Friday 9am-5.30pm / Saturday 9am-3pm
(Outside of these hours please call the Resort Mobile - thank you)

Disclaimer
Austrian Alps - Zugspitze Handbook Information

Important

On arrival, you will be asked to hand in the disclaimer sent by post to the person who booked the holiday. In this age of litigation, it is important that you understand your relationship with Collett’s Ltd. when joining our organised walks or using our information to self-guide.
1. The disclaimer below sets out this relationship, emphasising that we are not qualified guides and that you join our organised walks at your own risk as a member of a group in which each member has a duty of care to the other. See more detailed notes in our brochure on Page 81.
2. Ideally it will be signed by each member of your party and handed to us on your arrival. If you require more copies, click here to print it as a PDF.

Copy of our Disclaimer – for your reference

Party Name:
Mobile Phone No:

Everything you do during your stay in Austria is done ‘at your own risk’.
To make your arrival in Austria as plain sailing as possible, please could you and each member of your party read and sign this disclaimer, handing it to us on your arrival. If it is not possible to obtain all signatures prior to your holiday, signatures will need to be obtained on your party’s arrival in Austria. In these days of litigation, it is important you and your party understand your relationship with Collett’s and without your party’s signatures on this disclaimer, you will not be able to join our Organised Walks and we would be reluctant to pass on information and opinions to you during your stay.

Information & Opinions
We are happy to offer information and opinions on the area (including walks, protected paths, Klettersteig, sport climbs, bike rides, places of interest etc). We always endeavour to give accurate and appropriate information and opinions, but we do not take any responsibility for them and they are acted upon by you at your own risk. By signing this disclaimer, you agree you do not hold Collett’s responsible for any information or opinions it offers you during your stay and that you do everything during your stay with Collett’s at your own risk

Organised Walks
Our Walk Organisers attend these on a goodwill basis so that you might partake in an itinerary you might not otherwise come across during your stay in a sociable atmosphere with like-minded people.
By signing this disclaimer you confirm the following:

  • You understand the Walk Organisers are not qualified mountain guides.
  • You join them at your own risk and of your own free will.
  • You are part of an autonomous group, responsible for your own safety and happy to accept the discretion and actions of any or all participants on that Organised Walk or activity in the event of injury to you, the need to have you rescued or otherwise.
  • You will only sign up to an Organised Walk having independently studied the route sufficiently and deemed it to be within your capability.

Transport
When joining an Organised Walk, you might be asked to drive/accept a lift from someone, who is not in your booking party, to and from an excursion. The system works well but by signing this disclaimer you accept that Collett’s will not accept any liability in the event of a road accident and that you enter into any such arrangements at your own risk.

Activities supplied by Third Parties
We are happy to inform you of (and book) activities supplied by third parties, but it is important that you understand that: these excursions and activities are neither run nor controlled by Collett’s (even if advertised by us); that we only act as your agent; and that your contract for these services is with the third party supplier in question and not Collett’s Limited. Consequently, we are not responsible/liable for the provision of any such third party excursions or activities or for anything that happens during the course of its provision by the supplier. This applies to all activities advertised by Collett’s in our brochure, on our website and in resort.

Finally, during your stay, you might inadvertently (or not!) be included in photography that subsequently appears in Collett’s promotional materials. By signing this disclaimer, you agree that this is ok with you.

Signature 1 :
Print Name :
Date :

Signature 2 :
Print Name :
Date :

Signature 3 :
Print Name :
Date :

Signature 4 :
Print Name :
Date :

Thank you. Have a good and safe stay in Austria.
Collett’s Limited trading as Collett’s Mountain Holidays – 3a Market Hill, Saffron Walden, Essex, CB10 1HQ

Packing Suggestions
Austrian Alps - Zugspitze Handbook Information

Checklist & Packing Suggestions

Essential Items

☐ Passport
☐ Euros or credit/debit cards (there are two cash machines in Ehrwald)
☐ Holiday Insurance
☐ EHIC (European Health Insurance Card)
☐ Mobile telephone & charger
☐ Signed disclaimer
☐ Medication?

Flyers

☐ Flight tickets and/or printed boarding pass
☐ Have you checked the size & weight of your baggage?

Fly Drivers

☐ Driving licence
☐ International Driving Permit (if required for driving in the EU)
☐ Printed copy of driving licence ‘check code’ Visit gov.uk/view-driving-licence
☐ Car hire voucher
☐ Credit card of the lead driver
☐ Sat Nav & European road map
☐ Torch

Self Drivers

☐ Driving licence
☐ International Driving Permit (if required for driving in the EU)
☐ Ferry / tunnel ticket
☐ Insurance & car registration documents
☐ European breakdown cover
☐ GB Sticker (must be displayed in the EU)
☐ Warning triangle (must be carried in the EU)
☐ Fluorescent bibs (must be carried in the EU)
☐ Spare bulbs
☐ Sat Nav & European road map
☐ Torch

General

☐ Clothes, footwear & wash kit
☐ Sunglasses, sun hat & sun cream
☐ Swimming kit (indoor pool in Ehrwald)
☐ Camera, memory card, batteries & charger
☐ Binoculars
☐ Pocket reference books (e.g. flowers)
☐ German phrase book
☐ Games, playing cards, books?
☐ Continental plug-adapter (European voltage for normal appliances is 220-240 Volts)
☐ A level of fitness to suit your own intentions!

For Walking

☐ Strong, light, comfortable walking boots,
which support the ankle
☐ Waterproof jacket and trousers
☐ Clothing suitable for hot and cold temperatures
☐ Lightweight rucksack (25 litres plus)
☐ Telescopic walking poles
☐ Basic first-aid kit
☐ Water bottle (min. 2 litres, 3 litres is recommended for harder walks)
☐ Map case
☐ Compass, whistle, torch, survival bag

To Add to Your Mobile Contacts

☐ Resort Mobiles: 0044 7413 147693 / 0043 6502 218 961
☐ Hotel Sonnenspitze: 0043 5673 22080
☐ Romantik Hotel Spielmann: 0043 5673 22250
☐ Collett’s UK Office: 0044 1799 513331
☐ Emergency Services 112
☐ Ambulance 144
☐ Fire 122
☐ Police 133

Procedures & Safety
Andalucia Handbook Information

At Your Own Risk, Duty of Care, Procedures & Mountain Safety

At Your Own Risk & Duty of Care

As you will know, we offer a weekly programme of organised walks which you can join at no extra cost. Our walk organisers are not qualified guides and you join them at your own risk. Similarly, if you choose to walk independently, we cannot take responsibility for information gleaned from our Ideas & Information Files, Route Laminates and the first-hand knowledge/opinions of our own people. To this extent, it is essential that you ultimately decide independently whether any itinerary you choose to do – be it self-guided or ‘organised’ – is suitable for you and your party.

In short, everything you do during your stay in the mountains is done at your own risk. In the event of personal injury or death, we are not liable for efforts made by us to enhance your stay, amongst which are our organised walks and various printed and verbal suggestions. It is a fact that activities undertaken in the mountains are associated with personal injury and death. By coming to such an area with Collett’s Mountain Holidays – or indeed independently – you are exposing yourself and your party to the (thankfully small) possibility of personal injury or death. In such an event, Collett’s Mountain Holidays will not be held responsible for your interest in mountainous areas and your involvement in mountain pursuits, which can occasionally have tragic consequences.

We put safety first but you are as responsible as we are!
You join our organised walks as part of an autonomous group, in which each member has a duty of care to each other. Not being professionally responsible for you does not mean we turn a blind eye to safety, nor does it make us exempt from owing a duty of care to you. Your safety is essential to us and we therefore take our own safety measures, endeavouring to minimise the possibility of personal injury and death. We do this in line with legal requirements pertaining to duty of care. We assess, communicate and manage risk as part of a formal company Health & Safety Policy, which is regularly reviewed and includes the training our own walkers. We try to make people aware of the importance of mountain safety and their responsibilities as part of a group. As with any person or organisation involved with activities where there is a possibility of personal injury or death, the issue of duty of care is ever-present and, in the absence of a qualified guide in ‘non-professional’ activities anywhere in the world, such as walking (whether organised by a company, club, university or even a friend) every member of the group has a legal commitment to all involved. This commitment to your fellow walkers should form the basis of your behaviour and actions during an organised walk, especially in the event of accident or injury. Our focus on safety should not influence whether you decide to join an organised walk or not, for at the heart of our procedures are basic mountain safety measures, which should be undertaken by any walker when preparing for a day out in the mountains, especially when walking/climbing in a group, where your actions (or inaction) could compromise your safety as well as that of other people in the group.

Some notes about our Organised Walks

Our programme of organised walks is put together on a goodwill basis by our own walk organisers and we ask you to accept their discretion where the selection of walks is concerned. You won’t be disappointed. Each week the programme changes and is duly published to our guests. Everyday except on our local day-off, Wednesday, we offer two different walks, one more demanding than the other. Prior to joining up to an organised walk, please remember somebody else’s opinion of a walk is their opinion, not your knowledge. Try to acquaint yourself independently with the proposed route using the relevant map to help you decide if it is suitable for your level of fitness and experience. Also, ask about precipitous features if prone to vertigo. Some walks feature ledge paths with significant drops and switchback tracks on steep slopes. Wednesday is our staff day off and there are no organised walks on this day. Our organised walks take place in a sociable and informal atmosphere and, whilst you are encouraged not to join one unless you are certain it is within your physical capabilities, we walk at the pace of the slowest person and pause regularly. You do not pay to join our organised walks and in the event of a walk organiser being ill, we cannot guarantee the excursion will take place. Children can join our organised walks but only if accompanied by a guardian, who takes full responsibility for their safety and behaviour.

Guest Car Sharing & Taxis – With various people choosing to join various walks in various locations, you might be asked to give (or take) a lift with someone. Please do not do either unless you are happy that, in the event of an accident, Collett’s will not accept any liability. If ever taxis are used, the cost is shared across the party.

Procedures on meeting up for a walk – All organised walks will depart from the Hotel Sonnenspitze at a time established at Office Hour the night before. Prior to leaving, the walk organiser will run through an equipment checklist and at the start of the actual walk, he/she will state the following:

  • They are not qualified guides and everyone joins the Organised Walk at their own risk;
  • The party is walking as a group of non-qualified individuals and the walk organiser, as someone who knows the route, is the nominal leader only;
  • Everyone should follow the course and progress of the route on their map checking the correct route is being adhered to;
  • They will generally walk at the pace of the slowest person in the party and it is the responsibility of each member of the party to keep the rest of the group in sight;
  • If anyone wants to rest at any time, they should not hesitate to ask;
  • If anyone wants to leave the party at any time could they please let someone in the group know, otherwise we might have to assume you are lost and alert mountain rescue;
  • Everyone owes a ‘duty of care’ to each other. In the event of an accident, the organiser will act in a way they deem safest to offer assistance, but would of course appreciate the assistance of the rest of the party;
  • If it is the first time the organiser has done a route, the party understand this and it is an ‘adventure’ for all involved.

Mountain Safety & Emergency Procedures

Here are some notes that might help you refresh or improve your awareness of safety in the mountains. When in the mountains and when planning itineraries, apply your mind to safety at all times. Poor preparation is often the cause of many accidents and dramas. As a general guide to safety we have used information published by the Austrian Alpine Club (AAC) and the British Mountaineering Council to produce the following notes:

Prevention Of Accidents – Basic Rules For Increased Safety In The Mountains

  • Never underestimate the dangers and the risks attached to a day out in the mountains – hostile environments, rapid changes in weather conditions, etc.
  • Select itineraries within your level of fitness and technical/physical ability and within those of your party members.
  • Do not go alone – if possible, go with others or, for more safety, go in the company of an alpine guide or a qualified organisation. (Collett’s is not a qualified organisation but we will endeavour to arrange local guides if requested to do so). Prior to departing, research and familiarise yourself adequately with the characteristics and difficulties of the itinerary. Study carefully the relevant topographical map.
  • Let someone know where you are going and leave details of your itinerary. (Do not change your itinerary without informing somebody).
  • Have a contingency plan in the event of the unexpected. An innacurate or out of date map, route deterioration or a landslide, could all cause a change in your itinerary.
  • Mountain Weather conditions should always be taken into account. A forecast is available from local tourist offices every day and whilst variations in mountain forecasts are not uncommon, they are worth consulting.
  • Have the right clothing. You should have a robust pair of walking boots/shoes, which support the ankle. Take a waterproof/wind-proof jacket and some spare clothes in your rucksack.
  • Be responsible. Always carry the relevant map at all times. Carry safety equipment such as a compass, torch, whistle, spare food and an understanding of how to use them in case of emergency. If you have a health condition, please ensure that you carry any necessary medication at all times, and inform another member of your party so that somebody is aware of your circumstances.
  • Have adequate insurance cover. Don’t leave home without it, you can’t take out insurance after you departure!

Some Points Specific To Mountainous Areas

  • Avalanches – residual snow and early snow falls, coupled with high summer temperatures can lead to the risk of avalanche. Avoid walking on steep sided, snow covered slopes.
  • Lightning – thunderstorms are a feature of mountain weather. If lightning is close, avoid any cables, summits, ridges, trees and caves. There are various opinions as to the best course of action in this event, but it is probably safest to sit the storm out on a rucksack in open ground.
  • Residual Snow – in early-mid summer be aware of residual snow on some trails. Late lying snow can be treacherous underfoot, and if you slip it may be difficult to stop. There may also be hidden hazards underneath (ditches, streams etc). If you are concerned, talk to members of your party and if appropriate, consider walking around these areas. If you are thinking about crossing any snow, always ascertain, as far as possible, what risks are involved and only cross if you think it is safe to do so.
  • Rock Falls – due to the easily fractured nature of limestone, loose rocks and rock fall are a significant feature of the mountains. Take care when walking near the base of cliffs, and consider taking a climbing helmet if planning a long walk in such areas. Be careful not to dislodge loose rocks yourself, as there may be other people below you. Warn other if you dislodge a rock. In English the usual shouted warning is ‘Below!’, but in Austria you should shout ‘Achtung!’.
  • Steep, loose paths – many of the waymarked routes in the area include sections of steep, rocky track, often loose under foot. Walking poles are widely recognised as being helpful on such terrain. Check the gradient of any paths you are unsure of using a map and looking at the contour intervals (there is a contour interval of 20 metres on the 1:25,000 scale Mayr maps). If faced with exceptionally steep ground, the general rule to remember is not to go up if you don’t think you can come back down.
  • Vertigo – many of the routes in the area include paths that traverse steep sided sections of mountainside. If you suffer from vertigo then sections like this can give you a sense of exposure. Plan your walks carefully.

Emergency Procedures

Based on information published by the Austrian Alpine Clube and the British Mountaineering Council – for anyone wishing to take the following emergency notes with them on an itinerary, a printed copy is available:

  • Stay calm and do not do anything on impulse.
  • Evaluate the situation and identify the actual dangers;
  • Take immediate and sensible precautions to prevent further risk;
  • Give spare clothing to the injured person and do your best to provide shelter
  • All reasonable efforts should be made to cope with the situation without resorting to the rescue services, providing that you do not make any injuries worse than they are already. If self-help is not possible, rescue services should be contacted. Call for 112. The rescue team will need to know where you are and have an idea about the condition of the victim;
  • If you do not have a mobile, you would have to use a nearby refugio, or descend to find a landline. Choose a safe route – this might not be the quickest, but the possibility of a second accident must be avoided;
  • Mark the casualties’ position on a map and take it along with you. Going for help is a relatively easy decision to make if there are four or more people in the party. At least two can leave to ring for help, leaving one to care for the casualty. If there are only two or three in the group then this becomes a more difficult judgement. In this situation, attracting help from others in the mountains will help;
  • To attract attention use the International Distress Signal, using either a light, a whistle or by shouting: six long flashes of a torch/blasts of a whistle/shouts/waves in succession, repeated at one minute intervals. Repeat until replied to. A reply is given 3 times a minute (every 20 seconds) in either a visible or audible manner. If a helicopter is involved, the pilot’s questions can be answered as described on the right;
  • If no local help is forthcoming a decision will have to be made to leave the casualty alone or potentially sending somebody on his or her own. To make this decision you would have to consider the injury, the conditions and the capabilities of the other members of the party; and
  • As far as the injured are concerned, do for them only those things that you are certain you can do safely.

Emergency Contact – Call 112

If the operator manning the emergency line does not speak English and you are unable to communicate, please try calling one of our staff and we will relate the information as best we can.

  • Call 112 – give your full name.
  • Say where you are calling from and let them know your telephone number.
  • If the location of the accident (and casualties) is far away, try to memorise some landmarks to help the search party find the group.
  • Explain in brief what has happened.
  • Give the time of the accident and the exact number of casualties and their relative conditions.
  • Give the number of people in the rest of the group still at the accident, and try to remember the colour of their jackets etc. in order to aid finding them.
  • Describe the weather conditions and the visibility.
  • Do not leave the place from which you are making the call, in case the rescue services have to contact you again.

Mountain Weather

We keep a firm eye on weather conditions and try to ensure it is safe to proceed with an excursion, but it is everybody’s responsibility to consider the possibility of cancelling an excursion (and voice any anxiety) if worried about the risk of adverse weather conditions.

  • Winds increase and temperatures drop at altitude
  • Snow and ice are not uncommon at high altitudes, especially in early and late season
  • Take plenty of liquid (min. 2-3 litres)
  • Protect yourself from the sun with high factor sun cream, sunglasses and a hat
  • Plan your route according to the weather
  • Plan for worse weather than forecast as the weather can change rapidly
  • Always carry clothing for poor weather, even if the day starts fine