Thank you for the many photographs and letters you have sent to our office in Saffron Walden and to all the resort teams. If you would like to update us on your recent trip, please feel free to email email@example.com with your letter and photos.
If you would like to submit feedback via our questionnaire on every aspect of your winter holiday with us you can do so here – You will also be sent an invite to respond to our questionnaire just after your trip.
Thank you to all our guests who have already done so – we hope to see you in the mountains again soon!
Such a memorable holiday
Our ski instructor, Diego! was great leading our safari. Everything was organised superbly & he was professional, understanding & great fun, he was absolutely wonderful – so kind & reassuring.
We have been on holiday with you before & had a great time. I was looking at your website & spotted the ski safari, which sounded amazing.Had I paid for it, I would still say it was good value for money!
We had such a memorable holiday. It is difficult to find the words to explain how amazing it was, but it was an experience that we will remember forever. To wake up in the morning in such incredible locations & to spend the day in such great company, having so much fun, was very special indeed. Thank you so much.
We had a lovely holiday. All of the hosts and the family were very friendly and courteous in a relaxed way. They were fun and enthusiastic to be around. They sorted and delivered a cake for our 13 year old and went the extra mile to make a fuss of him on his birthday.
Excellent Holiday in Badia
We were a party of 6, 4 skiers and 2 walkers. The walkers would like to add special thanks to George for his assistance on their first snowshoe expedition. Without him they would still be up there now!!
The skiers would single out Alice as an excellent ski host.
All your staff are superb. Nothing seems too much trouble for them.
This was our second visit to Haus Valentin. Rest assured, we will be back.
Wonderful Haus Valentin
Been back home now for just over a week and am missing it terribly!
Haus Valentin is such a comfortable, freindly place. The food in the evening (with free wine) is superb.
All the staff are so knowledgeable about the area and happy to answer any questions.
We were a party of 6, 4 skiers and 2 walkers.
We all had a thoroughly good time, both on the ‘hosted’ trips and on independant days out.
Special thanks to George from the novice snowshoe walkers for seeing them safely down the mountain.
The skiers have great praise for Alice also, a great day out to Ortisei.
This was our second visit here, we will return!
We wanted to ski in the Dolomites. A friend recommended Collett’s after a summer holiday experience. The Arraba team of Jo, Tom, Matt and Chris were excellent- helpful, friendly and we had excellent ski days with them.
Haus Valentin Skiing
Ski guiding was the best part of the holiday for us – it was ideal having a slower group and a faster group. I had intended to try other activities but the skiing was so good there wasn’t time to do so.
Pick ups in the evening worked well, although on the last day a pick up from La Villa would have been ideal as well as from Badia, (not all guests might have been up to ski-ing home from La Villa) although I appreciate this was impossible due to one minibus being away on transfer duty.
I had always wanted to ski in the Dolomites in a catered chalet and you are one of the few operators offering that. The ski guiding was also an attraction. You were highly recommended on the Snowheads Forum and I liked the idea that your staff were slightly more mature than many companies.
The mix of people and age groups in Haus Valentin was great – our teens were able to ski with people their own age, and whilst this was partly down to luck as to who was staying, I think the way you market your holidays contributes to it. I was very impressed by the number of guests who had been on holiday with you before, often for more than one holiday. I just wish your accommodation didn’t get booked up so quickly!
Fourth stay at Haus Valentin
Fourth stay at Haus Valentin and we keep coming back. Would prefer to be in Corvara but HV wins very time! Staff’s ability to cope with wide range of ski-ing requirements when whole chalet were skiers was remarkable. Please pass on our thanks – Ros and Ali Went
A great time
For us, customer service was always going to be the key to the enjoyment of our holiday, and from Henry down, everyone was both friendly, efficient and very helpful. Special mention for Jack who drove us back to Treviso at 5.00am through nightmare conditions. We had a great time and many thanks to all.
Chalet Angelo – Corvara
We went with friends who had been before. We all thought the staff were amazing – very welcoming and friendly – the food was fantastic too!
We had been with you the previous year and were very satisfied with our holiday in 2013. Once again in 2014 in Arabba we had an excellent holiday. Thank you to Jo, Tom, Matt and Chris for being ‘brilliant’ hosts and making our stay so enjoyable.