Guest Feedback

Thank you for the many photographs and letters you have sent to our office in Saffron Walden and to all the resort teams. If you would like to update us on your recent trip, please feel free to email admin@colletts.co.uk with your letter and photos. If you would like to submit feedback on every aspect of your holiday you can do so here – You will also be sent an invite to respond to our questionnaire just after your trip.

Thank you to all our guests who have already done so – we hope to see you in the mountains again soon!

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Fantastic holiday

Aug 26, 2014 by Alison Jarratt


We had a week in Chalet Verena with 2 children aged 11 & 9 in August 2014. We loved the flexibility to go out as a family, or in a larger group, the chance to meet the other guests and their children (Jenga is very competitive, and a surprisingly good spectator sport!). The staff were outstanding – engaged, informed, extremely enthusiastic and full of excellent tips, ideas and anecdotes. A first class, really friendly holiday.


One of our best holidays ever!

Aug 26, 2014 by mel campbell


From initial enquiry to our departure we were delighted with the professional and fantastic service we received. After speaking with Kelly in the office after my initial enquiry I really felt Collett’s was for us – so efficient and helpful. Thank you.

Dafydd met us at the airport for our transfer to Ehwald. He was excellent especially as we had to travel through a rather scarey thunderstorm making conditions very difficult. He drove very carefully.

As our first holiday with Collett’s we thoroughly enjoyed office hour . The 4 members of the team , Kelly, Dafydd, Kate and Claire were always helpful , happy approachable and knowledgeable. All such lovely young people who helped us have such a fabulous walking holiday. We enjoyed meeting other holiday makers during office hour and have made some great friends. We enjoyed all our walks very much made all the better by the lovely staff who accompanied us . We felt very safe on all our walks . The staff were very clear at every briefing that they were NOT qualified guides and we always ran through necessary equipment etc before heading off.

Just to say thank you – we had a fabulous holiday and we can not praise your staff enough – they are an amazing young team who are clearly passionate about walking and outdoor life . One of our best holidays ever!


Superb!

Aug 25, 2014 by Andrew McCaig


Family and self just recently returned from Ehrwald , had a great time walking on various routes in spectacular scenery with good company. Every afternoon returned to Hotel Sonnespitze which is well run and very comfortable.
This is our 7th Colletts holiday and cannot wait for our next !!!
Thanks to Kelly,Kate, Clare,and Dafydd for making our holiday so memorable.


Great Place, Great Staff

Aug 25, 2014 by Beryl and David George


Spent a good week at Chalet Verena, Corvara with our ten year old son. Scenery stunning (apart from when cloud was down). First trip with Colletts and especially liked the freedom to choose a led walk (several on offer each day) or do our own thing. Lots of other children there, which was good. Staff plentiful, helpful and enthusiastic. Chalet very comfortable and quiet (although very central in village).


Thank you!

Aug 22, 2014 by nigel barke


First attempt we tried the easy walk, were encouraged to do something more challenging the next day and loved it. group sizes enough to have varied conversations but not too big as to be spread out.

Keen and enthusiastic staff, even though very early season and they were still learning the routes – they looked as though they loved what they were doing.

Having had two previous skiing holidays in Corvara, we had no hesitation in choosing you for our first walking holiday.

The resort team led fantastically by Kelly were a great team, interesting and interested people who were a credit to the Company. They interacted with a wide age range of clients very well and always had a smile. Robert and Lesley added another dimension all of which helped.
thank you for a great holiday – we will be back


Excellent

Aug 21, 2014 by Linda Sykes


The staff were extremely efficient and helpful when we decided to have a day surfing and a day canoeing. They gave us clear directions, companies to use, where to park etc and in the case of the canoeing booked the whole thing for us in advance, so all we had to do was turn up and show a confirmation email. No hassle at all for us.

We were fully aware that what we did was at our own risk. Apart from the first day we walked independently. On the first day the rep did check we had waterproofs, water etc. and had contact nos.

The reps at Tama were all lovely. They were extremely friendly, hospitable and helpful. The staff at the Posada were also great, making us feel very much ‘at home’.


2nd great holiday

Aug 21, 2014 by Kathryn & Stephen Atkinson


This is our second time at Collett’s. We spoke to people on their first trip who were bowled over by their experiences. As a small company, it offers a more personalised approach as well as high standards of service. The organised walks allow people of various fitness the opportunity to achieve more then they thought they would achieve, whilst affording those with experience the opportunity to walk or via ferrata independently. Your staff are friendly, approachable and always willing to help.


Walking in the Dolomites

Aug 20, 2014 by Angela Griffiths


We had heard from other walkers than you were specialists in the Dolomites and we particularly like this area. Also attracted by the more informal nature of the holiday and opportunities to vary activities. It was a different experience to other holiday companies. Liked the different options for accommodation too.
We thought all of the staff at chalet Angelo were extremely helpful and knowledgeable and friendly and worked hard to give guests a good holiday. Liked the informal atmosphere in the chalet.
Amanda who drove us to corvara from venice airport was an exceptionally good driver and host.


5th Holiday with Collett’s

Aug 20, 2014 by Victoria Pickles


This was our 5th holiday with Colletts and we have always had an excellent experience. We had parents with us and its a perfect holiday to share as there is a level which can suit all ages and abilities.
The staff were brilliant and the weather even perked up! Yes absolutely. The accommodation, food, wine and service was well worth the money.


enjoyable from start to finish

Aug 19, 2014 by Dean Anne


A great team in Corvara, we stayed in the hotel but felt included at all times. The hotel staff could not have been more accommodating, we enjoyed being able to have a swim at the end of each day and the food was wonderful.
Enjoyed all the walks although the climb back up to the hotel and chalet was hard at the end of a days walking!
Beautiful location and a return visit is us a must for us.The whole trip was very smooth, well organised and enjoyable from start to finish.


Collett’s Mountain Holidays 01799 513331 3a Market Hill Saffron Walden Essex, CB10 1HQ UK 4.9 5.0 301 301 We had a week in Chalet Verena with 2 children aged 11 & 9 in August 2014. We loved the flexibility to go out as a family, or in a larger group, the chance to meet the other guest
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